microsoft exchange in the college of engineering jerry ciolkosz senior systems analyst electronic...

Microsoft Exchange in the Microsoft Exchange in the College of EngineeringCollege of Engineering

Jerry Ciolkosz

Senior Systems Analyst

Electronic and Computing Services

October 16, 2003

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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server

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•History

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•History–The College has traditionally provided services ahead of the University

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•History–The College has traditionally provided services ahead of the University–Vax-VMS

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•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail

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•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail–Windows NT – PostOffice

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•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail–Windows NT – PostOffice–Exchange

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•Flexibility

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•Flexibility– Configurable storage message size limits

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•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)

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•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed

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•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed– Integration with administrative domain (single logon)

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•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed– Integration with administrative domain (single logon)

– Provide additional services to our users

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•Additional Services

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•Additional Services– Web Mail

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•Additional Services– Web Mail– Anti-Virus

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•Additional Services– Web Mail– Anti-Virus– Anti-Spam

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•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation

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•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration

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•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration– Unified Messaging

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•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration– Unified Messaging– Creation of special purpose accounts

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Why Microsoft Exchange?Why Microsoft Exchange?

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• Exchange/IMAP/POP

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• Integration with administrative desktop environment

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• Integration with administrative desktop environment– Microsoft Office– Outlook

• Email

• Calendar

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• WebMail

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• WebMail

• Off the shelf add-ons available

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• WebMail


• Anti-Virus

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• WebMail


• Anti-Virus

• Anti-Spam

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Major Issues/SolutionsMajor Issues/Solutions

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• Viruses and Worms

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• Viruses and Worms– E-mail has become one of the primary vehicles

for the propagation of viruses/worms

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• Viruses and Worms - Prevention

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• Viruses and Worms - Prevention– User Education – “Safe Computing”

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• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange

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• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange

• Since May 1, 2003 - over 61,700 viruses caught

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• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions

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• User education helps

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• User Notification

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– Users of unprotected e-mail systems

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– Users of unprotected e-mail systems• Local Antivirus is critical

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• Spam

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• Spam– User education

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• Spam– User education (some users can’t be taught)

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• Spam reduction rather than elimination is the goal

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• Techniques (no unsub, extra mail acct, remove spyware)

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– Exchange 2003 –“Black list” database integration

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– Exchange 2003 –“Black list” database integration– Client Spam filtering, blocking, Black/White lists

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• Mail Relay

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• Mail Relay– Turn it off outside your IP space

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• Mail Relay– Turn it off outside your IP space– Only allow send after authentication

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• User Issues

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• User Issues– Space Utilization

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• Quotas – real or perceived

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• User education

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• User education– Sent items, removal of attachments

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– Large Attachments

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– Large Attachments• Lack of restrictions can occasionally bite you

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• Backup

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• Backup– Nightly backup

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• Cumbersome for individual restoration

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• May not cover every situation

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• May not cover every situation

• Tomb-stoning for immediate recovery

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SummarySummary

• Why run a College mail server?– Flexability

– Ability to provide additional services

– Better response to customer needs

• Why Exchange? – Excellent choice for our environment

– Integration with administrative desktops

– Flexibility for other platforms

• Major Issues/Problems? – Same as any other mail server

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Questions/DiscussionQuestions/Discussion

microsoft exchange in the college of engineering jerry ciolkosz senior systems analyst electronic...

Documents

universityvaxvmsdec

needed integration

computing servicesoctober