microsoft dynamics gp in healthcare presentation
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Microsoft Dynamics GP
NameTitleMicrosoft Corporation
Healthcare
Agenda
• Stakeholders & Business Issues• Microsoft in Healthcare• Microsoft Dynamics in Healthcare• Customer Evidence• Additional Resources• Summary
A Highly Evolved Integrated Healthcare Delivery System (IHDS) Integrates the full
range of provider & payor services.
• Hospitals
• Assisted Living Facilities
• Long Term Care Facilities
• Home Health Agencies
• Physician Offices
• Outpatient Clinics
• Blood Banks
• Health Plans
Hospitals
Physician
Offices
Outpatient
Clinics
Long Term Care
Facilities
Home Health
Agencies
A Challenging Environment
Improving Quality of Care
and Patient Safety
Improving Operational Efficiencies and Reducing Costs
Regulatory Compliance Issues
Healthcare Competitive Mandates
• Reducing Medical Errors & Improving Quality of
Care
• Compliance with Government Regulations
• Reducing Costs & Improving Operational
Efficiencies
• Improving Patient (Customer) Satisfaction
• Hiring & Retaining Quality Staff (Employees)
Today:
Tomorrow:
Healthcare Competitive Mandates
• Secure Real-Time Collaboration Across Organizations
• Seamless Access to The Right Information at
The Right Time
• Maximum Operational Performance
• Consumers Asserting More Control Over
Financial and Care Decisions
• Healthier Bottom Lines
Microsoft and its partners deliver innovations that enhance productivity, are simple by design, and deliver greater value.
Microsoft’s Healthcare Mission
Our Passion…
Enables Your Potential…to concentrate fully on your role in advancing the state of health by improving the quality of patient care.
• Provider Organizations and Clinicians – delivering healthcare
• Health Plans and Payers – managing transactions, facilitating care, delivering actionable information and best-in-class customer service
• Life Sciences Companies (pharmaceuticals, biotechs and medical devices) – developing drugs and devices
• Government and Private-sector Employers – paying for most healthcare
• Consumers – receiving and helping to pay for health services
Defining The Healthcare Ecosystem
ConsumersConsumers
Life SciencesLife SciencesProvidersProviders
Health PlansHealth Plans Government and
Employers
Government and
Employers
Microsoft’s Healthcare Vision
Information access and sharing
Speed to market and agility
Collaboration Within and across
the ecosystem
Integration of systems, data, and processes
ConsumersConsumers
Life SciencesLife SciencesProvidersProviders
Government and
Employers
Government and
Employers
Health PlansHealth Plans
Collaborative HealthAn Incremental Approach
Adoption of industry standards such as HL7
Use of XML and Web services
Application integration technologies
Business analysis tools
Commodity hardware Mobile devices such
as Tablet PCs and Pocket PCs
Staff portal Integration of
disparate information systems
Replacement of paper forms with electronic records
Mobile access to patient information
Integrated business and financial management applications
Clinical and administrative portals
Mobile access to patient information
Digital clinical and administrative forms
Live, remote collaboration and training
Electronic health record storage
Real-time business analytics
Patient portals Comprehensive
electronic health record systems
Automated clinical and administrative forms processes
Real-time access to complete patient information, anywhere and anytime
Live, remote follow-up appointments and patient care
Technology and Solution Adoption Timeline
Str
ateg
ic Im
pac
t
To deliver breakthrough innovation that enables organizations to
pursue their business goals with confidence
Why Microsoft Dynamics in Healthcare?
Delivering high-quality care is the number one priority
and finding ways to reduce the cost of care has
become the number one imperative. Microsoft
Dynamics streamlines processes, increases
productivity, improves decision making, and reduces
costs in areas that are critical for healthcare
organizations.
Why Microsoft Dynamics GP in Healthcare?
Microsoft Dynamics helps your organization:–Easily obtain Financial and Customer Information in many
different formats–Navigate throughout the solutions with a familiar easy to
understand user look and feel–Customize screens and reports to work the way you do–Empower everyone with anytime, anywhere access to
web-based critical data and business processes
Microsoft’s Healthcare Partners Provide:–Healthcare Industry Expertise–Customized Implementation and Support–A solution that can be tailored to meet your organizational
needs–Significant Overall Value with a Low Total Cost of Ownership
ERP Product Requirements Unique to Healthcare Providers
• Payroll & Human Resource Management: Shift Differentials, Labor Accruals, Position Control, Health & Wellness Tracking, Licensing & Certification Tracking
• Materials Management: Requisition Management & Approval, Purchasing & Vendor Management, Inventory Management & Control, Serial & Lot Management, Multi-Bin/Location Management, Integrated EDI
• Regulatory Compliance Issues: Financial Accountability & Compliance, Accreditation Compliance, Privacy & Security of Patient Information
• Integration to Healthcare Billing/Receivables & Clinical Applications
• Industry Specific Reporting & Key Performance Indicators
CRM Product Requirements Unique to Healthcare
• CRM tailored to address Patients, Providers, Members, Employers as well as types (Ex: Acute versus Ambulatory) from a Healthcare perspective
• Regulatory Compliance Issues: Accreditation Compliance, Privacy & Security of Customer (Patient, Provider, Member) Information
• Integration to Healthcare Billing/Receivables, Operational & Clinical Applications
• Industry Specific Reporting & Key Performance Indicators
Microsoft Dynamics GP Commitment to Healthcare
Providing Integrated Innovative Solutions
Improving Organizational Productivity Through Collaborative Health
Enabling Cost Effective Solutions with
Microsoft Partners
Enabling Regulatory Compliance
Other
Materials Management
HRM
Mic
roso
ft C
ore
ER
P
Core Financials
MBS Healthcare SolutionBuilt on Microsoft Dynamics GP Platform
ERP “Cost of Care”
Suite
HRM• Human Resource Mgmt• Healthcare Payroll• Direct Deposit• Employee Self Service• Time & Attendance
Other• Asset Maintenance• CRM• Grant Management• Decision Support
Core Financials• General Ledger• Web-Based Financial
Reporting• Accounts Payable• Budgeting & Forecasting• Fixed Assets• Miscellaneous Billing
Materials Mgmt• Web-Based Requisitioning• Purchasing• Inventory Control• Supplies Replenishment• EDI• Bar Coding• Project Tracking
Healthcare Specific
Microsoft Dynamics GP in Healthcare
Initial Vertical Focus• #806 Hospitals – 6,685 Entities (Average GP Sale Exceeds $200K)• #805 Long Term/Assisted Facilities – 33,298 Entities• #801 Physician Practices – 189,491 Entities
Microsoft Dynamics GP Strengths• Strong Horizontal ERP Solution (72% U.S. Hospitals Running
Legacy Vertical ERP Solutions)• Price Performance (Approximately 1/3 Price of Horizontal ERP
Vendors such as Lawson & PeopleSoft)• Office Integration (Easy to Deploy, Train & Use) • MBS Portal Solution Leverages SharePoint & Ties In to
“Collaborative Health” Campaign.• Works well as Spokes within IHDS’s
Microsoft Dynamics GPBuilt to Grow, Built to Fit, Built to Last
Small Businesses
1-24 PCs1-49 employees
Large Organizationsand Divisions of Global
Enterprises>500 PCs>1000 employees
Mid-sized Businesses
25-500 PCs50-1000 employees
Microsoft Dynamics GPCustomer For Life
Grows with you
10 – 1000+ Users
<10 Users
<5 Users
1-2 Users
Over 38,000
Customers
Globally
Standard Edition
GP
Professional Edition
Right Solution
GP
Microsoft Dynamics GP Roadmap
Product release dates are subject to change
Microsoft Small Business Financials releases sync with Microsoft Dynamics GP
Microsoft Dynamics GP
9.0
Microsoft Dynamics GP 10.0
Microsoft Dynamics GP 9.0
Extensions
Q4 2005Q4
2005Q1 2007Q1 2007 2008Q1 2006Q1 2006
Microsoft Dynamics GP 11.0
Technology Roadmap
8.0 – .NET Application and Integration (Shipped)Business Portal – Framework and queries; Business Portal – self service applications, Visual Studio Business Portal Software Development Kit, SQL Reporting Services, eConnect.Net Adaptor
9.0 – .NET Extended via Web Services (Shipped)Enhanced Web Services-Based Connectivity, Customer Facing Order Applications in Business Portal, Richer Microsoft Office Integration
10.0 – .NET Fully-Enabled (Q4 2006, Wave 1 Complete)Richer Interoperability Across Applications and Programming Languages, Full Web Services-Based Connectivity, .NET Eventing
GP
Microsoft Dynamics GP Vertical Offerings
Indust
ry
Agriculture GovernmentWholesale and Distribution Non-Profit EducationManufacturing Tele-
CommunicationsMedia and
Entertainment
Financial Services Retail Life
SciencesTransportation and Logistics Healthcare Utilities Services
International OrganizationsJustice and Public SecurityPublic AdministrationSocial Services
Wholesalers/Distributors of Consumer durablesWholesalers/Distributors of Consumer non-durablesWholesalers/Distributors of Industrial Consumables and Components
Automotive and related vehiclesChemical, Rubber and PlasticsConstructionConsumer Package GoodsHigh Tech: Hardware and ElectronicsMetals and Core ResourcesMiscellaneous ManufacturingOil and Gas (natural resources)Pulp, Paper and Wood
HospitalsOther Health-related ServicesPhysicians Practices
Facilities management, rental, repair and other servicesManagement ConsultingProgramming servicesand consultancyReal Estate
Education: UnknownFurther/Continuing EducationHigher EducationLibrariesMuseumsPrimary/Secondary SchoolsResearch Centers
Capital Markets/SecuritiesCorporate and Retail BankingInsurance Brokers and Agents
BiotechnologyMedical DevicePharmaceuticals
Broadcast Radio and TVEntertainment, Music and FilmPublishingSports
Auto Retail, Wholesale and ServicesFoodserviceGrocery/Specialty FoodsHard Lines
Household MovingTrucking
Power utilitiesWater supply, sewageand waste disposal
Telecommunications services
38,000 CustomersIn Over 100 Countriesin 910 Industry/Verticals
Microsoft Dynamics GP Vertical Platform
Enable partners to succeed in verticals with Microsoft Dynamics GP
Core
Verticals
Industry
Inventory Management
Financial & Treasury Management
Vendor/SupplierPurchasing Management CRM Business Portal Reporting & Business
Intelligence Analytics
Transportation& Logistics
TeleCommunications
LifeSciences
Financial Services
Wholesale &Distribution Utilities Services
Manufacturing Retail AgricultureMedia &Entertainment Government Healthcare Non-Profit Education
MIC
RO
SO
FT
PA
RTN
ER
SN
onPro
fit
Pub
lic
Ad
min
istr
ati
on
Consu
mer
Pack
ag
ed
Good
s
Hig
h T
ech
&
Ele
ctro
nic
s
Sp
ort
s
Hosp
itals
Hig
her
Ed
uca
tion
Pharm
ace
uti
cals
Pulp
, Pa
per
& W
ood
Ag
ricu
lture
Ad
vert
isin
g
Ap
pare
l &
S
oft
Lin
es
Transp
ort
ati
on
Soci
al S
erv
ices
Const
ruct
ion
Auto
moti
ve
Oil
& G
as
Healt
hca
re
Insu
rance
Eq
uip
ment
Renta
l
Conti
nuin
g
Ed
uca
tion
Muse
um
s
Cap
ital M
ark
ets
Lib
rari
es
Corp
ora
te
Bankin
g
Bio
tech
nolo
gy
Pri
nti
ng
Serv
ices
Food
serv
ice
Pow
er
Uti
litie
s
Wate
r su
pp
ly,
sew
ag
e &
wast
e
Human Resources & Payroll
Customer & Billing Management
Developer Toolkit
Vertical
Web Services
.NET Events
Broad Industry Reach Through Microsoft Partners Dedicated to Healthcare
Financial Managemen
tCRM Supply Chain
Management
Broad Industry Reach Through Partners
Manufacturing Services Distribution Public Sector Retail Healthcare Financial Services Media & Entertainment
Healthcare
Hospitals Patient Accounting Clinical Information Systems Ancillary Systems
Laboratory, Radiology Pharmacy
Physicians Practice Management Systems Electronic Health RecordsLTC / Assisted Living Facilities
Resident Billing/AR Dietary Electronic Health Records
Home Healthcare ServicesHealth PlansDentistsMedical & Dental LaboratoriesNot for Profit Organizations
Integrity Data• Microsoft Dynamics GP ISV• Developed HRM Solution Series for Healthcare
– Pay Rate, Overtime Rate, PTO, & Deductions in Arrears Calculations
– Labor Accruals– Advanced Labor Reporting– Benefit Self Service– Certification & Licensing (Under Development)– Health & Wellness (Under Development)
Vertical Solutions
The Revere Group• Significant ERP Healthcare Expertise• Microsoft Dynamics GP, MS CRM, & .NET Expertise• Offices in Chicago, Milwaukee, Boston & Charlotte
ePartners• 2004 MBS Global Partner of the Year• Implementations in 45 Countries• Dr. Mark Tumblin – Full Time Healthcare General
Manager• Partnered with Cerner• Microsoft Dynamics GP, CRM, & .NET Expertise
Tectura
• Over 100 healthcare customers including; hospitals, physician practices, long-term care facilities and other healthcare related providers
• Partnered with GE Healthcare • Microsoft Dynamics GP , CRM, & .NET Expertise
Vertical Solutions
Microsoft Dynamics GPFor Healthcare
DEMO
Customer SuccessFrankford Hospitals• Not-for-Profit 490-Bed Subsidiary of Jefferson
Health• 3 Hospital Campuses in Philadelphia Area• 1,000 desktops• Solution: Microsoft Dynamics GP Core Financial
and Materials Management Suites (No HRM)Saint Francis Heart• From Saint Francis Health System• For profit, 52-bed, 250 Employee Specialty Hospital• 300 Desktops• Promoted as GE “Digital Hospital” Showcase• Solution Purchased:
– MBS Dynamics GP (Entire Suite)– Stockell InsightCS HIS Solution– GE Healthcare Centricity CIS Solution
Riverview Hospital
• 160-Bed - 1,200 Employee Community Hospital in Noblesville, IN
• County Owned• 500 Desktops• Solution Purchased:
– Microsoft Dynamics GP (Entire Suite)
Winona Health
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© 2006 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.
© 2006 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.