mgt301 term paper
TRANSCRIPT
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Final Group Assignment
Topic: HR’s Role In Managing: Work-Life Balance !tan"ar" #f Li$ing % &ualit'
#f Life
(ate:
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Topic: HR’s Role In Managing: Work-Life Balance !tan"ar" #f Li$ing % &ualit' #f
Life
)repare" B':
)repare" for:
Fei*an A*san
Lecturer
BRA+ Business !c*ool
+ourse I(: MGT,. Human Recourse Management
!ection: .
Brac /ni$ersit'
(ate of !u0mission: 1.2
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Letter of Transmittal
, 2015
Feihan Ahsan
Lecturer
BRAC Business School
BRAC University
!u0: !u0mission of term paper for completion of t*e course3
!ear Sir,
This is to inform you that "e have com#lete$ the re#ort %n "ritin& this case, "e have follo"e$your instructions for re#ort "ritin& so as to #resent our vie"s an$ un$erstan$in& in the easiest
"ay The #re#aration of the re#ort has &iven us an insi&htful e'#erience an$ in($e#th )no"le$&eon the *R mana&ers+ roles to mana&e em#loyees+ stan$ar$ of livin&, "or)(life alance an$-uality of life %t hel#e$ us in &ainin& a ne" #oint of vie" on the si&nificance of the *R$e#artment in any or&ani.ation !oin& elaorate research "e finally com#ile$ our term #a#er ina com#rehensive manner "ith sufficient resources
%n this term #a#er, all the team memers contriute$ e-ually "ith sheer har$ "or) )ee#in& asi$ethe $ifference in #erce#tions Thou&h "e face$ some challen&es ut everyone+s collectiveefforts hel#e$ us to overcome them %t "as a &reat o##ortunity &iven to us to e'#lore thecor#orate "orl$ an$ more s#ecifically the *R "orl$ /e "oul$ li)e to use this #latform to than)you for this o##ortunity Lastly "e "oul$ li)e you to )in$ly acce#t our term #a#er an$ac)no"le$&e our har$ "or)
*o"ever, "e "ill e &la$ to clarify any $iscre#ancy that may arise
Than) you
Sincerely,
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Ackno4le"gements
*avin& a successful investi&atory #roect is really a &reat #leasure to us et all these "ill nothave een #ossile if not for har$ "or), #ersistence an$ coo#eration amon& the researchers
/e "oul$ li)e to e'ten$ our sincerest a##reciation to the follo"in& #eo#le "ho hel#e$accom#lish the %nvesti&atory #roect They are the #eo#le "ho contriute$ much for the successof this en$eavour
/e "oul$ li)e to than) our #arents an$ enefactors "ho have sho"n their unen$in& su##ortan$ #rovi$e$ us "ith necessary materials "e nee$e$
Secon$, "e "oul$ li)e to than) our roect instructor Feihan Ahsan, Lecturer at Brac University,for &ivin& us the o##ortunity to "or) "ith the #roect an$ also for &ivin& us the #rivile&e toe'#lore the #roect in "ritin& an$ for sho"in& a &reat $eal of #atience throu&h the time Aoveall, "e "oul$ li)e to than) 3o$ for &ivin& us the &ift of "is$om an$ un$erstan$in& an$ for
ans"erin& our #rayers
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56ecuti$e !ummar'
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Ta0le of +ontents
Intro"uction
HR’s Role in Managing Work-Life Balance
HR’s Role in Managing !tan"ar" #f Li$ing
HR’s Role in Managing &ualit' #f Life
Recommen"ations
+onclusion
References
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Intro"uction
The only vital value an enter#rise has is the e'#erience, s)ills, innovativeness an$ insi&hts of its
4#eo#le 6$vinsson, 20027 The life of the or&ani.ation is un$erneath in the #o"er of its4human resource /ithout $ealin& the issues relate$ to #eo#le #ro#er or&ani.ational
$evelo#ment cannot e assure$ The com#rehensive a##roach "hich ensures the
accom#lishment of the &oals an$ oectives of the or&ani.ation mana&in& its 8an#o"er
resource y &ivin& $irection an$ motivation as "ell as rin&in& out the est #ro$uctive
#erformance of them is *R8 *R8 or *uman Resource mana&ement is the function that entails
#lannin&, im#lementin&, evaluatin&, recruitment an$ com#ensation as "ell as focuses on the
#ersonal $evelo#ment of each of the em#loyees #rovi$in& them $irection, trainin& an$
motivation The #ioneers of the *R8 are the *R mana&ers They "or) "ith an oective toma'imi.e the #ro$uctivity of the or&ani.ation y enhancin& the effectiveness of the em#loyees
Treatin& the em#loyees as 4valuale asset *R8 encom#asses efforts to im#rove the stan$ar$
of livin& an$ the "or)( life of the em#loyees To achieve the e-uilirium of the em#loyer 9
em#loyee &oals an$ nee$s, *R8 ensures o satisfaction of the em#loyees 8ovin& a"ay from
the tra$itional a##roaches *R8 is no" focusin& more on strate&ic utili.ation of em#loyees that
can a$$ value to the a$vancement of the or&ani.ation %f an institution "ants to e a$a#tive, it
has to let &o of some control an$ trust that #eo#le "ill /:R; on the ri&ht thin&s in the ri&ht "ay
Sha#iro, 1
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HR’s Role in Managing Work-Life Balance
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HR’s Role in Managing !tan"ar" #f Li$ing
Stan$ar$ of livin& refers to the level of "ealth, comfort, material &oo$s an$ necessities availaleto a certain socioeconomic class in a certain &eo&ra#hic area
!tan"ar" of li$ing commonl' inclu"es factors like:
• %ncome
• *ours of "or) re-uire$ to #urchase necessities
• Cost of &oo$s an$ services
• 6conomic &ro"th>3!
• ?umer of vacation $ays #er year
• Affor$ale access to -uality health care
• Safety
• @uality an$ availaility of em#loyment
• @uality an$ availaility of e$ucation
•
Life e'#ectancy, %nci$ence of $isease• olitical an$ reli&ious free$om
• %nfrastructure
6m#loyees e'#ect "a&es to 17 cover asic livin& e'#enses, 27 )ee# u# "ith inflation, #rovi$e
some fun$s for savin&s or recreation, an$ increase over time !iscussin& "a&e e'#ectations
"ith em#loyees can hel# $etermine "hat your com#ensation #ac)a&e shoul$ loo) li)e
*uman Resource !e#artment, "hich aims to $eal "ith its em#loyees only &oes from one "ay to
another to maintain a certain level of stan$ar$ in the life of the em#loyees "hich ultimately lea$s
to"ar$ attainin& a stan$ar$ of life in a "hole socioeconomic class com#risin& the em#loyees,
"ho constitutes a si&nificant #art of the society Unli)e the mana&in& of -uality of life, e'tent of
*R+s role in mana&in& stan$ar$ of life has more to $o "ith em#loyees+ #ersonal life
These are the elements that com#rise a ty#ical com#ensation #ac)a&e that *R can use to
flourish the stan$ar$ of livin& of the em#loyees They are
i7 )a' increases- A #ersons aility to earn "ealth an$ comfort can im#rove stan$ar$
of livin& for that #erson Base #ay is a fi'e$ re&ular #ayment ma$e to an em#loyee in
e'chan&e for #erformance of the $uties an$ res#onsiilities of their role /hen an
em#loyee receives an increase to their ase #ay, it is consi$ere$ a #ay increase
There are various reasons an$ metho$s for $eterminin& an increase, ut the
common factor is that the increase chan&es the level of on&oin& ase #ay The *R
can offer an increase in #ay to em#loyees, re&ar$less of #erformance, "ith the
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intention of increasin& ase #ay for each role on the salary scale y a set #ercenta&e
in or$er to account for increases in the cost of livin& *R can evaluate their salaries
a&ainst mar)et $ata an$ ma)e #ro#er a$ustments /hen this is offere$ re&ularly,
em#loyees can e&in to see it as an entitlement
ii7 A promotional increase- A #romotion is the a$vancement of an em#loyee to a#osition that is evaluate$ at a hi&her &ra$e level than the #osition to "hich the
em#loyee is currently assi&ne$ An em#loyee "ho is ein& #romote$ can receive a
#romotional increase at the time of the #romotion ali&ne$ to the a##ro#riate #oint in
the ne" salary ran&e, ta)in& into consi$eration #erformance, -ualifications, an$
mar)et information romotion is usually ase$ on availaility of o##ortunities an$
#re#are$ness of em#loyees to a$vanceiii7 Annual8&uarterl' Bonus( Bonuses can e #ai$ Annually, @uarlerly or even ase$
on occasions such as 6i$, Christmas, ua, etc Such onuses hel# em#loyees to
meet the increase$ $eman$ that arises from these occasionsiv7 !tock options( *R $e#artment can #rovi$e sto# o#tions for the em#loyees This
"ay the em#loyees have an e'tra source of income$ivi$en$s7 an$ also they "ill feel
a sense of o"nershi# to"ar$s the com#any
v7 Healt* % Wellness 8e$ical, $ental, vision, em#loyee assistance #ro&ram7(
ro&rams such as these can e or&ani.e$ once in a "hile for the em#loyees an$ the
families of the em#loyees These have a #sycholo&ical oost on the em#loyee+s
min$s an$ also hel# to im#rove their stan$ar$ of livin&
vi7 Life % Acci"ent Insurance Basic life, acci$ental $eath an$ $ismemerment, lon&
term $isaility, survivor income enefit7( Life insurance an$ Acci$ent insurance are
necessities for em#loyees in to$ay+s "orl$ Therefore y #rovi$in& these insurances
the *R $e#artment can #lay a )ey role in increasin& the stan$ar$ of livin& of
em#loyees
vii7 #t*er Insurance Travel, le&al7( :ther insurances such as travel an$ le&al
insurances can also e intro$uce$ for em#loyees
viii7 )erks Foo$, internet services, &ym memershi#s, cell #hone an$ service, com#any
us>train>#lane, massa&es, com#any $iscounts, electric car char&ers,
university>on&oin& e$ucation fun$in&, etc7
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i'7 A merit increase- 8erit increases are a"ar$e$ to reco&ni.e an em#loyee+s
contriution an$ to com#ensate them for their hi&h level of #erformance
erformance is the )ey factor in a"ar$in& a merit increase an$ can e the factor that
moves a #erson throu&h the salary scale to"ar$s the mi$#oint or hi&her
'7 !kill-0ase" pa'( %t is an a##roach to com#ensation "here the "a&e rate is ase$ onthe -ualifications of the in$ivi$ual $oin& the o, rather than on the o itself %t is
ty#ically accom#lishe$ throu&h s)ill classes that $etermine #ay levels for os
3rou#in& em#loyees of similar s)ills toðer, re&ar$less of o title, forms these
classes, or &ra$es'i7 Incenti$e plans- rovi$in& incentive #lans can enale or&ani.ations to com#ete for
talent %ncentive #lans are estalishe$ to re"ar$ em#loyees for im#rove$
commitment an$ #erformance an$ as a means of motivation An incentive #lan is
$esi&ne$ to su##lement ase #ay an$ frin&e enefits A financial incentive #lan may
offer a #ercenta&e of ase salary or a cash onus "hereas a non(financial incentive
#lans offer enefits such as a$$itional #ai$ vacations or increase$ #rofessional
$evelo#ment
!e#en$in& on the si.e of the com#any, the ty#e of in$ustry, or even &eo&ra#hic area, not all of
these elements mi&ht a##ly to your #ac)a&e %t is still im#ortant that you are a"are of them For
some senior #ositions, there mi&ht e even more elements
%f "e analy.e all these factors it is $emonstrate$ that *uman Resource mana&ement cane'ercise $irect im#act on all of these /hen "e thin) aout stan$ar$ of livin&, "e thin) aout
thin&s that are easy to -uantify !e#artment of *uman Resource can $irectly raise those
stan$ar$s -uantifiale in terms of money thou&h frin&e enefits, onuses, raise in salary etc
A&ain factors li)e safety can e im#rove$ throu&h ma)in& some -ualitative chan&e "ithin the
or&ani.ation For e'am#le safety in the "or) environment is maintaine$ y *R $e#artment y
#rovi$in& re-uire$ tools an$ e-ui#ment to the "or)ers es#ecially "hen ris)y an$ heavy
manufacturin& "or) is involve$ A&ain, in case of any $isease, $eath or any misha#s on the
laors+ si$e *R $e#artment arran&es for $ifferent #ro&rams an$ insurance #olicies *R$e#artment analy.es the current mar)et con$ition an$ set hours of "or) re-uire$ to #urchase
the necessities %t is the *R $e#artment "hich "atches over the current mar)et+s &oo$s an$
service costs an$ inflation in or$er to fi' the stan$ar$ rate of salary Therefore, consi$erin& all
these information it can e sai$ that *R+s si&nificance in maintainin& a stan$ar$ of life cannot e
$enie$
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HR’s Role in Managing &ualit' #f Work Life
@uality of /or) Life @/L7 refers to the favoraleness or unfavoraleness of a o environment
for #eo#le Accor$in& to Richar$ an$ Loy, @/L is the $e&ree to "hich memers of a "or)
or&ani.ation are ale to satisfy im#ortant #ersonnel nee$s throu&h their e'#erience in the
or&ani.ation
@uality of "or) life im#rovement is #rocess ta)in& #lace at every level of an or&ani.ation, "hich
see)s &reater or&ani.ational effectiveness throu&h the enhancement of human $i&nity an$
&ro"th %n this, the mana&ement, unions an$ em#loyees learn ho" to "or) toðer etter to
$etermine for themselves "hat actions, chan&es an$ im#rovements are $esirale an$ "or)ale
in or$er to achieve the t"in an$ simultaneous &oals of an im#rove$ -uality of life at "or) for all
memers of the or&ani.ation an$ &reater effectiveness for oth the com#any an$ the unions
As e'#laine$ y Richar$ 6 /alton, -uality of "or) life mainly constitutes of these ei&ht roa$
con$itions of em#loyment
i7 A"e9uate an" Fair +ompensation: As the term DFair Com#ensationE is a controversial
one, there are $ifferent o#inions aout "hat e'actly is an a$e-uate com#ensation The
committee on Fair /a&es $efine$ fair "a&e as Ethe "a&e that is aove the minimum
"a&e, ut elo" the livin& "a&eE %t is, therefore, the utmost role of *R to ensure all the
em#loyees of the com#any receive #ro#er com#ensation, as it forms the foun$ation for
-uality of "or) life 3oo$ #ay structures shoul$ feature as#ects as em#loyee motivation,em#loyee retention, nee$ satisfaction an$ internal e-uity esi$es e'ternal
consi$erations such as com#etitor offers an$ mar)et rates
ii7 !afe an" Healt*' Working +on"itions: 8ost of the or&ani.ations #rovi$e safe an$
healthy "or)in& con$itions $ue to humanitarian re-uirements an$>or le&al re-uirements
*o"ever, in or$er to com#ete in this hi&hly com#etitive usiness environment, firms
shoul$ ta)e further ste#s to ensure safety, such as settin& u# ne" stan$ar$s for fire
safety issues an$ encoura&in& the em#loyees to re&ularly un$er&o health chec)(u#s
This reflects the com#any carin& for their em#loyees an$ hel#s them retain as "ell as
im#rove em#loyee #ro$uctivity
iii7 #pportunit' to /se an" (e$elop Human +apacities: %t is the role of *R to ensure
-uality of "or) life y im#rovin& the e'tent to "hich "or)ers can e'ercise more control
over their "or), an$ the $e&ree to "hich the o emraces an$ entire meanin&ful tas),
an$ not only a not a #art of it This enales the em#loyees to &et a feelin& of
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em#o"erment an$ accom#lishe$, hence oostin& the em#loyee moral Furthermore,
maintainin& the -uality of "or) life re-uires *R to #rovi$e o##ortunities li)e autonomy in
"or) an$ #artici#ation in #lannin& in or$er to use human ca#ailities
iv7 #pportunit' for +areer Gro4t*: The human resource $e#artment is re-uire$ to
constantly encoura&e em#loyees to overcome their e$ucational or )no"le$&e arriers in
climin& u#"ar$s the hierarchy of the or&ani.ation A com#any "ith -uality of "or) life
#rovi$es future o##ortunity for continue$ &ro"th an$ security y e'#an$in& one+s
ca#ailities, )no"le$&e an$ -ualifications
v7 !ocial Integration in t*e Work Force: Social inte&ration in the "or) force can e
estalishe$ y creatin& free$om from #reu$ice, su##ortin& #rimary "or) &rou#s, a
sense of community an$ inter(#ersonnel o#enness, e&alitarianism an$ u#"ar$ moility
This allo"s em#loyees to enhance their mental "ell(ein&, feel a #art of the communityan$ function as a &rou#
vi7 +onstitutionalism in t*e Work #rganiation: A$$itionally, it is the role of *R to
#rovi$e constitutional #rotection to the em#loyees only to the level of $esiraility as it
ham#ers "or)ers Constitutional #rotection is #rovi$e$ to em#loyees on such matters as
#rivacy, free s#eech, e-uity an$ $ue #rocess %t is fun$amental in #reservin& the -uality
of "or) life as it hel#s to &enerate or$er an$ $isci#line "ithin the or&ani.ation
vii7 Work an" &ualit' of Life: 8ore im#ortantly, *R shoul$ strive to ensure a &oo$ -uality
of "or) life as it #rovi$es for the alance$ relationshi# amon& "or), non("or) an$ family
as#ects of life %n other "or$s family life an$ social life shoul$ not e straine$ y "or)in&
hours inclu$in& overtime "or), "or) $urin& inconvenient hours, usiness travel,
transfers, vacations etc
viii7 !ocial Rele$ance of Work: @uality of "or) life is concerne$ aout the estalishment of
social relevance to "or) in a socially eneficial manner The "or)ers+ self esteem "oul$
e hi&h if his "or) is useful to the society an$ the vice versa is also true *ence, the *R
shoul$ fee$ the em#loyees "ith full im#lication of their "or)s u#on the society an$
in$ivi$uals, to ma)e them more sincere an$ res#onsile to"ar$s it
o an$ Career Satisfaction CS7 of -uality "or) life is sai$ to reflect on em#loyee+s feelin&s
an$ their satisfaction an$ contentment "ith their os an$ the trainin& they receive to $o it
*ac)man :thman 1
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autonomy an$ fee$ac) %t is the role of *R to ensure that all these nee$s are ten$e$ The
-uality of "or) life is a "i$er conce#t that incor#orates not only "or) ase$ factors as #ay an$
relations at "or) ut also reflect on life satisfaction an$ &eneral feelin& of "ell ein&
Com#anies to$ay are constantly strivin& to"ar$s enhancin& the -uality of "or) life an$ the
#ersonal life of not only its em#loyees ut also &ets e'ten$e$ to his>her family as "ell %n(house
health clus, yo&a an$ me$itation centers to relieve stress, s#orts an$ cultural activities,
em#loyee &et(toðers "ith invitations to come over "ith families, $ay care centers an$ many
of the li)e are ein& #rovi$e$ y com#anies "ith the effort of im#rovin& -uality of "or) life
/ith the increasin& si.e of the com#anies, the tra$itional to# $o"n communication mo$el of has
een re#lace$ y ottom u#, cross level communication therey encoura&in& #eo#le to voice
their o#inions an$ feelin&s :#en house sessions, mentorin&, online chats on the intranet have
emer&e$ to e the communication enalers 6m#loyees at all level of or&ani.ation are value$
as they each #ossess their uni-ue s)ills an$ ailities, an$ em#o"erment #lays a maor role in
em#loyee #erformance
To conclu$e, chan&e is here to stay, an$ it ecomes increasin&ly im#ortant for the *R mana&ers
to constantly )ee# u#$ate$ "ith im#rovin& stan$ar$s of -uality of "or) life, as the #ractices that
are "or)in& to$ay may not necessarily "or) tomorro" @uality of "or) life is vie"e$ as a "i$e(
ran&in& conce#t, "hich inclu$es a$e-uate an$ fair remuneration, safe an$ healthy "or)in&
con$itions an$ social inte&ration in the "or) or&ani.ation that enales an in$ivi$ual to $evelo#
an$ use all his or her ca#acities Customers+ e'#ectations, mar)et chan&es an$ strate&ic
$ecisions "ill $erive the tools to mana&in& the human assets
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Recommen"ations
To$ay, it is assume$ that the main asset of any or&ani.ation lies in #eo#le @uality, #ro$uctivity,
#rofitaility, customer satisfaction an$ the ima&e of a com#any $e#en$ lar&ely on trainin&,
coor$ination an$ motivation of its staff For a com#any to function #ro#erly it re-uires that the
#ersons com#osin& )no", "illin& an$ ale to "or) #ro#erly
*ere are some recommen$ations aout ho" "e can im#rove *R8 in our or&ani.ations
• Let em#loyees "or) toðer, share i$eas an$ $evelo# a sense of o"nershi# over their
os an$ the "or)#lace /hen "or)ers feel free to share i$eas, it hel#s them to e more
#ro$uctive an$ more effective in their os 3ive them the free$om to e'#ress their
thou&hts an$ utili.e their creativity "henever #ossile
• Create an environment that encoura&es em#loyees to #erform etter an$ reco&ni.e
their efforts "hen they $o %t+s easy to overloo) a o $one "ell, sim#ly ecause it+s
e'#ecte$ that em#loyees #erform a$e-uately But if you have an em#loyee "ho has
een stru&&lin& to im#rove an$ finally ma)es noticeale #ro&ress, let them )no"
you notice$ %t can hel# them to im#rove even more ust to )no" you+re a"are of their
efforts
• Lea$ your team y e'am#le rather than sim#ly $irection This "ill hel# your em#loyees
res#ect you much more ecause they can see you+re not as)in& them to
#erform tas)s you+re un"illin& to #erform
• Reco&ni.e "hat "or)s an$ "hat $oesn+t "or) in or&ani.ation+s *R8 an$ eliminate
ineffective #roce$ures !evelo# systems for monitorin& success an$ learn to a$a#t
#olicies as nee$e$ to ensure usiness is runnin& as smoothly an$ efficiently as #ossile
• The or&ani.ation shoul$ #rovi$e leaves an$ time off for recreational activities to achieve
a -uality "or) environment Too much "or) lea$in& to #oor #ersonal life must e
a$$resse$ to ensure the em#loyee lives a socially alance$ life :r&ani.ations can
un$erta)e #rovision of leaves, #rovision of entertainment>country clu memershi#, time
offs, com#any tri#s to tac)le "ith this #rolem Com#any &atherin&s that incor#orate
family memers of em#loyees are also a$visale
• %t is im#ortant for or&ani.ations to maintain the alance et"een mana&in& an$ Dmicro(
mana&in&E, "here the former is a necessity ut the later may result in $e#resse$
"or)force As im#ortant as su#ervision is to maintain cohesion an$ or$er "ithin the
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com#any, e-ually im#ortant is $ele&ation 6m#loyees nee$ to e &iven free$om to thin)
for themselves an$ "or) in a s#ace that isn+t constraine$ at every turn
• Creation of autonomous "or) hel#s in creatin& #ositive feelin&s amon& em#loyees They
may e &iven free$om to choose their o"n teams, there shoul$ e free$om of $ecision
ma)in& re&ar$in& the choice of metho$s for "or), $istriution of tas)s amon& &rou#
memers an$ $esi&nin& of "or) sche$ules
• %n or$er to #ro#erly im#lement soun$ -uality of "or) life, effective t"o("ay
communication is necessary Throu&h the $o"n"ar$ communication, em#loyees "oul$
receive information aout the various as#ects of the or&ani.ation Throu&h u#"ar$
communication, em#loyees can share their vie"s, &rievances an$ su&&estions for
im#rovin& the "or) #erformance
•
-
8/18/2019 Mgt301 Term Paper
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+onclusion
%n conclusion, the #ractice of *R8 nee$s to e inte&rate$ "ith the overall strate&y to ensure
effective use of #eo#le an$ #rovi$e etter returns to the or&ani.ations Unless the *R8 #ractice
is $esi&ne$ in this "ay, the firms stan$ to lose from not utili.in& #eo#le fully The )ey functions
of the *uman Resources 8ana&ement *R87 team inclu$e recruitin& #eo#le, trainin& them,
#erformance a##raisals, motivatin& em#loyees as "ell as "or)#lace communication, "or)#lace
safety, an$ much more
Reference
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8/18/2019 Mgt301 Term Paper
18/18
• Aout S*R8 n$7 Retrieve$ uly 10, 2015, from htt#>>"""shrmor&
• Bohlan$er, 3, Snell, S 200G7 8ana&in& human resources Cen&a&e Learnin&
• Business !ictionary n$7 Retrieve$ uly 10, 2015, from
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or&anisational an$ in$ivi$ual chan&e C%! ulishin&
• 6n&lish /i)i#e$ia n$7 Retrieve$ uly 11, 2015, from htt#>>en"i)i#e$iaor&
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Transaction ulishers
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from htt#>>"""*RBLRcom
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200H7
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net"or) *uman resource mana&ement, K217, H(21
• Reference for Business n$7 Retrieve$ uly 10 , 2015, from
htt#>>"""referenceforusinesscom
http://www.shrm.org/http://en.wikipedia.org/http://archive.fortune.com/magazines/fortune/fortune_archive/http://www.hr.blr.com/http://en.wikipedia.org/http://archive.fortune.com/magazines/fortune/fortune_archive/http://www.hr.blr.com/http://www.shrm.org/