mgt 6330 - international management 2011 fall course syllabus€¦ · mgt 6330 - international...
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MGT 6330 - International Management
2011 Fall Course Syllabus
Instructor: Qian (Jane) Xiao, PhD
Office: Classroom Center 213E
Office Phone: (806) 651-2498
E-mail: [email protected]
Office Hrs:
Tuesdays 10:30am-12:30pm, and 1:30pm-5:30pm
Thursdays 10:30am-12:30pm, and 1:30pm-2:30pm
Other times by Appointment; Besides, instructor will typically check course email
message every day during the semester and respond within 24 hours.
Communications: I am available through a variety of means. The best and most reliable way to
reach me is through the course mail option on WTClass or my other email address listed above.
To ensure you will receive your email in a timely fashion, here are the directions for email
forwarding: As an alternative to checking WTClass email all the time, you can have all emails
generated through WTClass automatically forwarded to your 'BUFFS' account. To do this click
on the bottom icon on the left side of the screen (it looks like a wrench). Select system settings.
Near the bottom of that page fill in the section designated for forwarding address. Below that in
the drop down box for “Forwarding Mode” select “Forward my course mail and mark as read in
course.” Then save it.
Last Updated: 15 August, 2011. This syllabus is a dynamic document. Elements of the
course structure (e.g., dates and topics covered, etc.) may be changed at the discretion of the
professor.
Important Notice: This syllabus is an integral component of the course. It is very important that
you read it in its entirety. All material that you will need for this class, including lectures, exams
and project material are only accessible via WTClass. As such, you need to go to the Lessons
section of the course and follow the instructions provided there. Failure to do so will adversely
impact your ability to perform in this class.
Thank you for your attention and cooperation in this matter.
COB MISSION STATEMENT AND LEARNING OBJECTIVES
COB Mission Statement
The mission of the College of Business is to provide high quality undergraduate and graduate
business education with a global perspective and ethical awareness. We accomplish this through
emphasis on excellence in teaching, which is strengthened by faculty scholarship and supported
by professional service.
Learning Goals for the MBA Program
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The College of Business at West Texas A&M University seeks to prepare students in the MBA
degree program for careers in business and to foster their professional growth and advancement
via the key learning goals. The key learning goals for the MBA are as follows:
1. MBA graduates will demonstrate a capacity to lead organizations.
2. MBA graduates will illustrate a capacity to apply knowledge in new and unfamiliar
circumstances through a conceptual understanding of relevant disciplines.
3. MBA graduates will demonstrate a capacity to adapt and innovate to solve problems, to
cope with unforeseen events, and to manage in unpredictable environments.
4. MBA graduates with a concentration area will illustrate the ability to apply
discipline-specific fundamentals in Computer Information Systems, Management,
Marketing, Agricultural Business, or Healthcare Management.
Course Description and Objectives
This course focuses on the challenges and opportunities associated with organizational
management and business strategy in the global environment. Students will gain a general
overview of the process and effect of internationalization in contemporary business, along with
an introduction to theories, concepts and skills relevant to managing effectively in today’s global
environment. Students will be challenged to integrate knowledge they have gained from other
business core courses and apply their accumulated knowledge to business case studies. Students
will engage in active research and analytical problem solving related to managing in the
international environment and will frequently be called upon to brief their findings to the class.
Specifically, the course objectives include:
1. Understand and assess the drivers and consequences of globalization, its impact on
specific regions, and the emerging concerns about its influences on countries around the
world
2. Compare and contrast different political, legal, and economic systems and technological
forces and their impact on international management
3. Understand and appreciate the need for ethics and social responsibility in international
management, and the growing pressures on firms to act in an ethically and socially
responsible manner in their global business operations
4. Describe and apply the concept of “national culture” and explain how the culture of one
group of people can be distinguished from that of another, and the implications of these
differences for international management
5. Explain and understand the challenges of managing across cultures
6. Understand the relationship between national culture and organizational culture, integrate
those concepts within the context of international management decision-making, and
appreciate the challenges of diversity in the modern work environment
7. Describe the challenges to and apply the most important elements of effective
cross-cultural negotiation and communication
8. Integrate and apply the basic elements of international strategic management, including
the pressures and cost/benefits of strategies that emphasize global integration versus local
adaptation; describe the specialized strategies required for emerging economies and for
international new ventures
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9. Compare and contrast the modes of entry and the basic choices for organizing firms
involved in international business and describe the conditions under which specific entry
modes and organizational structure are most effective
10. Describe methods used to analyze and assess political risk and how MNCs apply those
methods as they attempt to manage the level of political risk in developed and developing
countries, appreciate the broader efforts firms make to manage their relations with host
governments, and discuss the various options for managing alliances and joint ventures,
especially those in which host governments are involved
11. Explain and apply the mechanisms for ensuring effective control and decision-making in
international organizations
12. Understand the tools and techniques used to provide motivation and incentives for
employees across cultures, including compensation, benefits, work teams, and other
approaches
13. Understand the importance of leadership to international management, including the role
of different leadership types and practices and the importance of entrepreneurial and
ethical and socially responsible leadership
14. Understand and describe the practices for recruiting, selecting, training and deploying
employees internationally, including the challenges of expatriate placement and
repatriation
Map from MBA Learning Goals to Objectives for this Course
MBA Learning Goals Related Course Learning Objectives Related Learning Facilitating Tools
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7, 10, 11, 13 and 14
Teamwork on case analysis
Teamwork on term paper
Online discussion board
Group project presentation
Current events discussion
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2, 3, 8 and 9
Case analysis
Term paper writing
Current events discussion
3 1, 4, 5, 6 and 12
Current events discussion
Teamwork on term paper
Teamwork on case analysis
Group project presentation
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1 to 14
Course lectures
Textbook studies
External recourse searching
Current events discussion
Homework and assignments
Quizzes and exams
TERMS OF USE
A student's continued enrollment in this course signifies acknowledgment of and agreement with
the statements, disclaimers, policies, and procedures outlined below and elsewhere in the
WTClass container.
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College of Business Writing Component (as applicable)
Students earning a BBA degree must complete at least one course with a writing component
outside of their major as part of the business core requirements. The College of Business writing
component is a requirement in the following courses: ACCT 3311, ACCT 4315, IDM 2310,
ECON 4321, ECON 4361, FIN 3350, FIN 4321, MGT 4333, MGT 4370, MKT 3342, MKT
3350. Students in a writing component course are explicitly required to demonstrate knowledge
of communication skills. Specific objectives may include but are not limited to the following
concepts put forth by the National Business Education Association: (1) ability to organize a
written and an oral message coherently and effectively, (2) ability to use technology for
communication, (3) ability to research a topic, prepare a report, and present the findings to all
organizational levels, and (4) ability to demonstrate critical-thinking skills. Specific course
requirements and the role of the writing component with respect to student grading policy are at
the discretion of the course instructor of record.
Technology Requirements
All technological requirements for the successful completion of this course are the responsibility
of the student, including access to a working computer with broadband internet connection and
state-of-the-art security. The student is responsible for all technological problems not related to
WTAMU, including but not limited to equipment failures, power outages, and internet
breakdowns. Furthermore, students are responsible for all necessary technical and operational
skills for completing this course, and for being familiar with WTClass (the Angel Learning
System) both in a general sense and in a specific sense as pertaining to this course and any
materials stored within. The professor is not responsible for any technical matters related to
WTClass. Students must contact WTClass if they have problems accessing and/or using Angel.
Viewpoints Disclaimer
The views expressed in this document, web-based course materials, and/or classroom
presentations are those of the professor and do not necessarily represent the views of West Texas
A&M University, its faculty and staff, or its students. Views expressed by students are likewise
those of the person making such statements.
External Websites Disclaimer
Neither the professor, the College of Business, nor WTAMU are responsible for the content of
external websites discussed in the classroom and/or linked to via online course materials, emails,
message boards, or other means. Referred websites are for illustrative purposes only, and are
neither warranted nor endorsed by the professor, College of Business, or WTAMU. Web pages
change frequently, as does domain name ownership. While every effort is made to ensure proper
referencing, it is possible that students may on occasion find materials to be objectionable for
reasons beyond our control.
Copyright
All original content in this document, all web-based course materials (be they text, audio, and/or
video), and/or classroom presentations are © by the instructor. No distribution without the
express written consent of the author. Students are prohibited from selling (or being paid for
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taking) notes during this course to or by any person or commercial firm without the express
written permission of the professor.
Repeating Course Work
Students are charged a fee for any course attempted for a third or subsequent time at WTAMU
other than a non-degree credit developmental course or exempted courses.
Scholastic Dishonesty
It is the responsibility of students and instructors to help maintain scholastic integrity at the
University by refusing to participate in or tolerate scholastic dishonesty. Commission of any of
the following acts shall constitute scholastic dishonesty. This listing is not exclusive of any other
acts that may reasonably be said to constitute scholastic dishonesty: acquiring or providing
information for any assigned work or examination from any unauthorized source; informing any
person or persons of the contents of any examination prior to the time the examination is given in
subsequent sections of the course or as a makeup; plagiarism; submission of a paper or project
that is substantially the same for two courses unless expressly authorized by the instructor to do
so; submission of a paper or project prepared by another student as your own. You are
responsible for being familiar with the university's Academic Integrity Code .
WTAMU COB Student Code of Ethics
Each student enrolled in COB courses accepts personal responsibility to uphold and defend
academic integrity and to promote an atmosphere in which all individuals may flourish. The
COB Student Code of Ethics strives to set a standard of honest behavior that reflects well on
students, the COB and West Texas A&M University. All students enrolled in business courses
are expected to follow the explicit behaviors detailed in the Student Code of Ethics.
Code of Ethics:
• Do not use notes, texts, solution manuals, or other aids for a quiz or exam without
instructor authorization.
• Do not copy the work of others and/or allow others to view your answers or copy your
work during a quiz, exam, or on homework assignments.
• Do not allow other parties to assist in the completion of your quiz, exam, homework,
paper, or project when not permitted.
• Do not work with other students on projects or assignments without authorization from
the course instructor.
• Properly cite and specifically credit the source of text, graphic, and web materials in
papers, projects, or other assignments.
• Do not forge the signature of an instructor, advisor, dean, or another student.
• Provide truthful information for class absences when asking faculty for excused
absences or for a make-up for a quiz, exam, or homework.
• Provide truthful information on your resume including work history, academic
performance, leadership activities, and membership in student organizations.
• Respect the property, personal rights, and learning environment of all members of the
academic community.
• Live up to the highest ethical standards in all academic and professional endeavors.
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Students violating the Student Code of Ethics will be reported to the Dean’s office and are
subject to penalties described in the West Texas A&M University Code of Student Life, which
may include suspension from the University. In addition, a violator of the Student Code of
Ethics may become ineligible for the following:
• Participation in student organizations sponsored by the COB.
• Recognition for College academic honors, awards, and scholarships.
Physical or Educational Access
West Texas A&M University seeks to provide reasonable accommodations for all qualified
persons with disabilities. This University will adhere to all applicable federal, state and local
laws, regulations and guidelines with respect to providing reasonable accommodations as
required to afford equal educational opportunity. It is the student's responsibility to register with
Disability Support Services and to contact the faculty member in a timely fashion to arrange for
suitable accommodations.
Evacuation Statement
If you receive notice to evacuate the building, please evacuate promptly but in an orderly
manner. Evacuation routes are posted in various locations indicating all exits, outside assemble
area, location of fire extinguishers, fire alarm pull stations and emergency telephone numbers
(651.5000 or 911). In the event an evacuation is necessary: evacuate immediately do not use
elevators; take all personal belongings with you; report to outside assembly area and wait for
further information; students needing assistance in the evacuation process should bring this to the
attention of the instructor at the beginning of the semester.
Chemical and Equipment Safety Statement
Safety is everyone's responsibility. Material Safety Data Sheets (MSDSs) are provided for all
chemicals used in this class. MSDSs provide information about physical properties, health risks,
fire explosion data, and other important information associated with these chemicals. Before
handling or using a chemical, you should refer to the MSDS for that chemical. It is your
responsibility to inform the instructor in writing of any health conditions that may prevent you
from safely using a chemical (pregnancy, auto immune deficiency, etc.). It is also the
responsibility of the student to report any spill or problems found while storing or using a
chemical. If you are unsure about a chemical, always ask. If you see any unsafe condition, notify
your instructor immediately. If you are unsure about the proper and safe operation of any piece
of equipment, ask your instructor for proper instruction. All injuries, spill of materials and unsafe
conditions must be reported to the instructor immediately.
COURSE MATERIALS
Required Texts and Materials
Deresky, H. International Management: Managing Across Borders and Cultures, 6th edition. New
Jersey: Pearson Prentice Hall. ISBN 978-0-13-614326-0.
This text’s companion website at www.prenhall.com/deresky contains valuable resources for
students, including chapter quizzes and an interactive student study guide.
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All students are expected to keep abreast of contemporary developments in global business by
reading the New York Times, Wall Street Journal, Washington Post, or other major daily, as well
as selectively reading various journals such as The Economist, Forbes, Fortune, Business Week,
Foreign Affairs, Foreign Policy, and other journals.
Recommended Supplementary Readings (Classic Texts)
“Contemporary Strategy Analysis”, 3rd Edition, 1999. By Robert Grant, Blackwell. It’s got a
good & well-articulated synopsis of a broad range of strategic concepts and frameworks.
Prerequisites
Please refer to your student handbook to insure that you have met all prerequisites for enrollment
in the class. If you do not meet these requirements the Dean’s Office will administratively
withdraw you from this course.
GRADE STRUCTURE
Grade Components
Element Points
3 Exams @ 100 pts 300 points Individual
2 Case Analysis @ 100 pts 200 points Group or Individual
1 Group Project @ 100 pts 100 points Group or Individual
Class Participation 100 points Individual
Total: 700 points
Grading Scale
Grade A B C D F
Total Points 630 and above 560 – 629 490 - 559 420 - 489 Below 420
WTClass Student Orientation: In order to use WTClass Online Course Management System
effectively, you need to have a WTClass Student Orientation by visiting the following site:
http://angel.wtamu.edu/orientation/intro.html. If you experience technical problems, please call
806-651-4357 (HELP) for assistance or email the Help Desk at [email protected].
COB Student Resources Link: The COB has developed a Student Resources repository (e.g.,
APA writing style information, business core reviews, facilities, and other helpful supplements)
which can be found on the COB Website:
http://www.wtamu.edu/academics/college-business-facilities-and-resources.aspx
Exam: Three exams will be administered online, and as a result is open-resource. You have 100
minutes to complete each exam composed of 50 multiple choice questions. Each exam might
contain few additional essay and/or true/false questions. Material for the exams will come from
textbook, discussion boards, case assignments, etc. You need to study all the assigned learning
material on a regular basis to pass the exams. In addition, practice quiz is provided on WTClass
for each chapter that covers all the question items that will be selectively included in the three
comprehensive exams. It is expected that you demonstrate your understanding and mastery of all
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the learning material provided.
Exam is to be taken on the day scheduled. In extraordinary circumstances (subject to prior notice
and proof presentation such as a written medical excuse or documentation of other serious
emergency), permission to make a make-up exam may be granted at the professor’s discretion.
Case Analysis: There are two written cases during the semester. Both cases are from the
textbook, will be provided on the WTClass, and as a result allow you to avail yourself of a
myriad of external resources. Guidelines are provided in the Case Master Folder under the
Lesson Tab on how to do case analysis. I expect you and your group to demonstrate your
understanding and mastery of the learning material by synthesizing all the material. It is also
expected that students will be able to prepare cogent responses that are grammatically correct.
Please note: If you choose to join a team, these cases will be done in your team and each team
will submit only one case analysis. You will need to communicate between members, work
independently, and then bring it all together electronically to submit one case analysis for the
group. You also have the option of working independently for the duration of the semester. If
that is the case, all case analysis assignments and the final project will be completed on your
own.
Group Project: You will form your own groups, with whom you will be working the duration
of the term. Guidelines for the group project are provided on the WTClass. Or you have the
option of working independently for the duration of the semester. If that is the case, all case
analysis assignments and the final project will be completed on your own.
Class Participation: A portion of your grade (100 pts) will be based on your regular and active
class participation. Class participation is evaluated based on the following items:
• Bi-weekly Discussion Board (60 pts): Bi-weekly Discussion Boards will be starting in
the third week of the semester. For every two weeks you will have a new discussion
session with a new board and a new topic. Each discussion board will be staying open for
two weeks.
During the semester you will totally have 6 discussion boards with 10 pts each. For a
benchmark, you will need at least 18 posts in total, and at least 3 posts to each
discussion board to get full credit for this portion of the Class Participation.
Bulletin board discussions will be evaluated on both quantity and quality (5 pts allocated
to the quantity of posts, and the remaining 5 pts allocated to the quality of posts). Do not
think it will suffice to merely type one-sentence responses and expect it to count a lot. I
will use the Reports feature in the WTClass System to track each student’s contributions.
You will also be compared to your peers, so you should view this as somewhat
competitive. Specifically, you are expected to contribute to the discussion board by 1)
answering the posted question, or evaluating the posted statement by applying the
concepts / theories / analytical frameworks your learn from the text; 2) commenting and
expanding on other students’ posts; 3) coming up with new insights or appropriate
examples to address the issue of interest.
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Post Quantity Points
1 2 + 5 at Max.
2 4 + 5 at Max.
3 and more 5 + 5 at Max.
• Monthly Sharing Board (30 pts): The purpose of the Monthly Sharing Board is to
facilitate course-related communication among course students and bring class peers’
intelligence into full play. You are expected to use this board to share knowledge and the
fun stuff you discover, exchange ideas and make interesting comments on the current
events, or ask questions to your classmates and get answers from them. Here are some
examples of how you can make best use of the sharing boards: 1) addressing the current
events concerning a broad range of International Management issue: you can summarize
what you read from newspapers, internet, magazines, or TV coverage, provide an
evaluation of what you read, and ask questions to spark discussions; 2) you can pick one
or two concepts or theories from the text chapters, interpret the concept or the theory,
address its importance or significance, and then illustrate the concept or the theory using
either your personal experience, or the stories you secure from other sources like your
friends or family members, newspaper, magazine, TV coverage, etc.; 3) challenging the
arguments in the text, and coming up with new insights and examples helpful for our
understanding of the learning material, etc..
To facilitate students’ tracking and the instructor’s monitoring, sharing boards will be set
up every month and labeled by the month accordingly. During the semester you will
totally have 3 Monthly Sharing Boards with 10 pts each. You earn points for
demonstrating your comprehensive and critical thinking of a managerial issue or dilemma
analyzed, effectively applying concepts and theories to understand specific managerial
actions, expanding or critiquing, in a meaningful manner, the posts/comments of your
peers, stimulating additional commentary from an existing posting thread, or initiating
new insights that result in quality follow on. You may initiate your own threaded
discussions, or respond to threaded discussions launched by your peers. Please put all the
postings on the corresponding boards as labeled by the month that you are presently in
(e.g., if we are currently staying in the month September, then please put all the postings
made in September on the September Sharing Board).
Do not share exam questions or any other assignments with your classmates here or
anywhere. Such behavior will be regarded as cheating. Always be respectful of others in
all of your communications. Be professional and behave professionally. I will be
monitoring the contents of this board periodically. Do not use this board for the
questions directed to the instructor. If you have any questions that you would like to
ask me, send them via course e-mail system.
No posting number is specified for Monthly Sharing Board as the board is set up for the
voluntary insights exchange. Yet your intelligence contribution and monthly show-up
here will significantly affect your class participation grade.
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• Other Online Class Activities (10 pts): I will use the Reports feature in the WTClass
System to track each student’s other online class activities. The number of your visits to
the course site will also be an important part of your class participation.
General Course Policy: If you are having difficulty completing the course because of health
problems (yours or that of close family members), or other personal matters, please meet with
the instructor early in the semester to discuss your options, so that we can work things out
effectively. This also applies to special requirements, i.e., disabilities, etc.
Assignments: All assignments should be turned in on the day they are due. Assignments
turned in after the scheduled date are considered late, and eligible for a grade reduction. Please
note that any assignment that, in the opinion of the instructor, employs disproportionately poor
grammar and/or unprofessional or low quality written communication skills will be assigned a
grade that is one-letter lower than would otherwise be assigned. Also note that if you feel a
grading error was made on an assignment, you have 1 week to contact the instructor to discuss
regrading. However, keep in mind that regrading may result in either a higher or even lower
grade on the assignment.
Grading Policies: Any student for whom there are missing data (exams, assignments, etc.)
with no indication that the course was officially dropped, will receive a failing grade for the
course, or whatever grade is appropriate given their cumulative total.
I will not respond to pleas at semester's end for additional points, extra consideration, etc. If
you feel there has been a mistake on my behalf regarding the posting of your grades, you may
feel free to contact me, and I will investigate the matter.
I will not tolerate any form of cheating, which can take the form of copying from others
during exams, plagiarizing, sharing, etc. For any assignment or exam for which you have cheated
you will receive the most severe penalty available under university rules. This will be at
minimum a score of 0 for said exam or assignment. The burden of proof to defend your position
will lie with you.
Finally, it is your responsibility to post your bio information on the “Getting to know you”
board on WTClass, and form your team as soon as possible. You must notify me in the
appropriate dropbox on WTClass as to your group composition within the first week of the
semester. Should you have a problem forming a group, you must let me know within the first
week of the semester. Team discussion boards and chat rooms will be assigned to each team
afterwards to facilitate distant team communications and collaborations. Non-participation in any
group related activities will not be tolerated. Your fellow students will be completing peer
evaluation forms at the end of the semester, and if it becomes apparent that you abandoned your
responsibilities to the group, your grade will be lowered. Or you have the option of working
independently for the duration of the semester. If that is the case, all case analysis assignments
and the final project will be completed on your own. That said, if you do not join a team in the
first week of the semester, and you do not contact me asking for being assigned to a team, I
assume that you choose to work on your own for the duration of the semester.
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TENTATIVE SCHEDULE OF CLASS ACTIVITIES
Week of Topics / Module Assignments
1.
8/29
through
9/04
� Syllabus
� Bio information posting
� Team formation and submission of team
composition (Or you have the option of
working independently for the duration of
the semester.)
� Chapter 1: Assessing the Environment:
Political, Economic, Legal, Technological
� September Sharing Board starts at 7am
on September 1 Thursday Central
Standard Time, stays open for the whole
September, and closes at 11pm on
September 30 Friday Central Standard
Time.
� Syllabus acknowledgement
� Post your bio information on the “Getting to
Know You” board on WTClass
� Formation of teams and submission of team
composition with team members’ contact
information included (Or you have the option
of working independently for the duration of
the semester. If that is your choice, all case
analysis assignments and the final project will
be completed on your own. That said, if you do
not join a team in the first week of the
semester, and you do not contact me asking for
being assigned to a team, I assume that you
choose to work on your own for the duration of
the semester.)
� Chapter 1 learning material
� September Sharing Board starts at 7am on
September 1 Thursday Central Standard Time
2.
9/05
through
9/11
� Chapter 2: Managing Interdependence:
Social Responsibility and Ethics
� Chapter 2 learning material
� Start off team communications using Team
Discussion Boards and Team Chat Rooms
assigned to each team
3.
9/12
through
9/18
� Chapter 3: Understanding the Role of
Culture
� Bi-weekly Discussion Board 1 starts at
7am on September 12 Monday Central
Standard Time, and closes at 11pm on
September 25 Sunday Central Standard
Time.
� Chapter 3 learning material
� Bi-weekly Discussion Board 1 starts at 7am on
September 12 Monday Central Standard Time.
4.
9/19
through
9/25
� Chapter 4: Communicating Across
Cultures
� Bi-weekly Discussion Board 1 closes at
11pm on September 25 Sunday Central
Standard Time.
� Chapter 4 learning material
� Bi-weekly Discussion Board 1 closes at 11pm
on September 25 Sunday Central Standard
Time.
5.
9/26
through
10/02
� Chapter 5: Cross-cultural Negotiation and
Decision Making
� Bi-weekly Discussion Board 2 starts at
7am on September 26 Monday Central
Standard Time, and closes at 11pm on
October 9 Sunday Central Standard Time.
� October Sharing Board starts at 7am on
October 1 Saturday Central Standard
Time, stays open for the whole October,
� Chapter 5 learning material
� Bi-weekly Discussion Board 2 starts at 7am on
September 26 Monday Central Standard Time
� September Sharing Board closes at 11pm on
September 30 Friday Central Standard Time.
� October Sharing Board starts at 7am on
October 1 Saturday Central Standard Time
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and closes at 11pm on October 31 Monday
Central Standard Time.
6.
10/03
through
10/09
� Exam 1 (Chapters 1 to 5) will open at 7am
on October 7 Friday Central Standard
Time, and close at 11pm on Sunday,
October 9 Central Standard Time.
� Case analysis 1 due at 11pm on October 7
Friday Central Standard Time
� Bi-weekly Discussion Board 2 closes at
11pm on October 9 Sunday Central
Standard Time.
� Case analysis 1: Textbook p194 Case 6 Guanxi
in Jeopardy
� Exam 1 (Chapters 1 to 5) will open at 7am on
October 7 Friday Central Standard Time, and
close at 11pm on Sunday, October 9 Central
Standard Time.
� Bi-weekly Discussion Board 2 closes at 11pm
on October 9 Sunday Central Standard Time.
7.
10/10
through
10/16
� Chapter 6: Formulating Strategy
� Bi-weekly Discussion Board 3 starts at
7am on October 10 Monday Central
Standard Time, and closes at 11pm on
October 23 Sunday Central Standard
Time.
� Chapter 6 learning material
� Bi-weekly Discussion Board 3 starts at 7am on
October 10 Monday Central Standard Time
8.
10/17
through
10/23
� Chapter 7: Global Alliances and Strategy
Implementation
� Bi-weekly Discussion Board 3 closes at
11pm on October 23 Sunday Central
Standard Time.
� Chapter 7 learning material
� Bi-weekly Discussion Board 3 closes at 11pm
on October 23 Sunday Central Standard Time.
9.
10/24
through
10/30
� Chapter 8: Organization Structure and
Control Systems
� Bi-weekly Discussion Board 4 starts at
7am on October 24 Monday Central
Standard Time, and closes at 11pm on
November 6 Sunday Central Standard
Time.
� October Sharing Board closes at 11pm on
October 31 Central Standard Time.
� Chapter 8 learning material
� Bi-weekly Discussion Board 4 starts at 7am on
October 24 Monday Central Standard Time
� October Sharing Board closes at 11pm on
October 31 Central Standard Time.
10.
10/31
through
11/06
� Exam 2 (Chapters 6 to 8) will open at 7am
on November 4 Friday Central Standard
Time, and close at 11pm on Sunday,
November 6 Central Standard Time.
� Case analysis 2 due at 11pm on
November 4 Friday Central Standard Time
� November Sharing Board starts at 7am
on November 1 Tuesday Central Standard
Time, stays open for the whole November,
and closes at 11pm on November 30
Wednesday Central Standard Time.
� Bi-weekly Discussion Board 4 closes at
11pm on November 6 Sunday Central
Standard Time.
� Case analysis 2: Textbook p302 Case 8
Starbucks’ International Operations—2006
(Global)
� Exam 2 (Chapters 6 to 8) will open at 7am on
November 4 Friday Central Standard Time,
and close at 11pm on Sunday, November 6
Central Standard Time.
� November Sharing Board starts at 7am on
November 1 Tuesday Central Standard Time
� Bi-weekly Discussion Board 4 closes at 11pm
on November 6 Sunday Central Standard Time.
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11.
11/07
through
11/13
� Chapter 9: Staffing, Training, and
Compensation for Global Operations
� Bi-weekly Discussion Board 5 starts at
7am on November 7 Monday Central
Standard Time, and closes at 11pm on
November 20 Sunday Central Standard
Time.
� Chapter 9 learning material
� Bi-weekly Discussion Board 5 starts at 7am on
November 7 Monday Central Standard Time
12.
11/14
through
11/20
� Chapter 10: Developing a Global
Management Cadre
� Bi-weekly Discussion Board 5 closes at
11pm on November 20 Sunday Central
Standard Time.
� Chapter 10 learning material
� Bi-weekly Discussion Board 5 closes at 11pm
on November 20 Sunday Central Standard
Time.
13.
11/21
through
11/27
� Chapter 11: Motivating and Leading
� Bi-weekly Discussion Board 6 starts at
7am on November 21 Monday Central
Standard Time, and closes at 11pm on
December 4 Sunday Central Standard
Time.
� Chapter 11 learning material
� Bi-weekly Discussion Board 6 starts at 7am on
November 21 Monday Central Standard Time
14.
11/28
through
12/04
� Exam 3 (Chapters 9 to 11) will open at
7am on December 2 Friday Central
Standard Time, and close at 11pm on
Sunday, December 4 Central Standard
Time.
� Bi-weekly Discussion Board 6 closes at
11pm on December 4 Sunday Central
Standard Time.
� November Sharing Board closes at 11pm
on November 30 Central Standard Time.
� Exam 3 (Chapters 9 to 11) will open at 7am on
December 2 Friday Central Standard Time, and
close at 11pm on Sunday, December 4 Central
Standard Time.
� Bi-weekly Discussion Board 6 closes at 11pm
on December 4 Sunday Central Standard Time.
� November Sharing Board closes at 11pm on
November 30 Central Standard Time.
15.
12/05
through
12/11
� Group project due at 11pm on December
5 Monday Central Standard Time
� Group project due at 11pm on December 5
Monday Central Standard Time
14
APPENDIX A – A Tutorial on Proper Use and Citation of External Material
It is critically important for students not to plagiarize material. We employ "Deep Googling"
methods and utilize the services of Turnitin.com to detect any cheating. As the rubric below
demonstrates, there is a Zero Tolerance policy for cheating. It is certainly OK to use directly
lifted or paraphrased content, but only if it is properly attributed. Please observe the following
improper and proper examples:
Unacceptable (no quotes, no citation):
When the light starts to flash, you had better have the cash. That's the reality for millions of
subprime borrowers whose used car purchase is contingent upon having an unusual option: a
little box mounted underneath the dashboard that forces them to make their payments on time. A
light on the plastic box flashes when a payment is due. If the payment isn't made and the
resulting code punched in to reset the box, the vehicle won't start. The next step is a visit from
the repo man.
Acceptable (quoted and cited):
A new electronic device may put the brakes on drivers who miss a payment. "When the light
starts to flash, you had better have the cash. That's the reality for millions of subprime borrowers
whose used car purchase is contingent upon having an unusual option: a little box mounted
underneath the dashboard that forces them to make their payments on time. A light on the plastic
box flashes when a payment is due. If the payment isn't made and the resulting code punched in
to reset the box, the vehicle won't start. The next step is a visit from the repo man." (Woodyard
2008)
...and then listed in the Biblio as:
Woodyard, Chris (2008), "High-tech gear disables car if borrower misses payment," USA Today,
01 April, http://www.usatoday.com/money/autos/2008-03-30-repo-device-car-loans_N.htm,
accessed on 01 April 2008.
Also Acceptable (paraphrased and cited):
A new electronic device may put the brakes on drivers who miss a payment. Woodyard (2008)
reports that car buyers who use subprime loans to purchase their vehicle may have a small box
mounted under the dashboard. If the buyer misses a payment, the car won't start.
...and then listed in the Biblio as:
Woodyard, Chris (2008), "High-tech gear disables car if borrower misses payment," USA Today,
01 April, http://www.usatoday.com/money/autos/2008-03-30-repo-device-car-loans_N.htm,
accessed on 01 April 2008.
15
APPENDIX B – GRADING RUBRIC
Written Exercises
The following table presents the grading rubric that will be used for assessing all of your written
work. This rubric is used in addition to assessing the actual quality or correctness of your
responses to exams and cases. This rubric is scalable in that percentages are used throughout;
thus, regardless of the number of questions or their point value, the scale can be applied
consistently.
Category Insufficient Sufficient Exemplary
Writing Business style; one voice;
third-person
0-13% 14-18% 19-20%
Grammar Syntax, spelling, punctuation, etc.
0-13% 14-18% 19-20%
Content Is the problem or purpose clearly
identified? Is the background
analysis sufficient? Are
alternatives clearly identified and
analyzed? Is a position,
recommendation, answer, or
action plan made? Is it supported
sufficiently?
0-27% 28-35% 36-40%
Sources Does each reply have a reference,
if appropriate? Are Title, Author,
and Date available, as well as
complete URLs? Are source
materials used correctly, such as
quotes as needed?
0-13% 14-18% 19-20%
Plagiarism Has any of the paper, exam or
answer been copied from external
sources without proper
documentation? Has the paper,
exam, etc. been recycled from
another class? Has the paper,
exam, etc. been purchased from
an external provider?
-100% 0% 0%
Total 0-69% 70-92% 93-100%
16
Teamwork
The following table presents the grading rubric that will be used for evaluating your teamwork
on the group exams and cases. Each student must complete a Peer Evaluation form, provided at
the end of the semester, using the criteria below. Each student will then be evaluated by the
Instructor based on the Peer Evaluations submitted by the other group members. While this
evaluation is on a point scale, please note that points are NOT awarded for teamwork. Rather,
downward adjustments may be made to a student's grades based on the evaluation of his/her
peers, and upon the final assessment made by the Instructor.
Category Insufficient Sufficient Exemplary
Team Commitment Attendance at meetings
(physical, virtual, email,
discussion boards, etc.),
preparation, group goals before
individual goals, meeting
deadlines (within the group or
in relation to the course).
0 - 31.59% 31.6 - 37.19% 37.2 - 40%
Task Orientation Amount and quality of
intellectual contributions (ideas,
alternatives, analysis of
contributions of peers, etc.).
0 - 31.59% 31.6 - 37.19% 37.2 - 40%
Conflict Resolution Collegiality, ability to work
with others, willingness to deal
with intergroup and
interpersonal conflict, etc.
0 - 15.79% 15.8 - 18.5% 18.6 - 20%
Total 0 - 78.99% 79 - 92.99% 93 - 100%