mg&a marc gold & associates 4101 gautier-vancleave rd. ste. 102 gautier, ms 39553 customized...
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MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102
Gautier, MS 39553
Customized Employment: Engaging and Negotiating with Employers
Engaging Employers from the Applicant’s side of the
Equation
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Two Distinct Approaches
Labor Market Job Development: Responding to the needs of employers with applicants who are “qualified” to meet those general needs.
Customized Job Development:Discovering the “strengths, needs and interests” of applicants and negotiating a job description that meets both the applicant’s and employer’s specific.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Labor Market Job Development
This approach is primarily employer focused in that employer needs set the play. Applicants must successfully compete against both the essential responsibilities of the job and the other applicants who might want that job.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Customized Job Development
This approach is primarily focused on the applicant in that the applicant’s complexities are considered to be a barrier to labor market competitiveness.
A proposal is offered to potential employers that seeks to negotiate a customized job description that meets both employer and applicant needs.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Individually-Driven Customized Job Development
Pool of Potential Applicants
Potential Employers
Job Developer
In Customized Job Development, Job Developers gets to know one applicant at a time through discovery before meeting with
potential employers in the community.
Applicant of Concern
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Discovery allows us to determine who the applicant is, their complexities as well as their potential contributions to employers.
Discovery Process
Responsibilities
Challenges
Transportation
Complexities
Hobbies
Skills
Interest Areas
Education
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Developing a customized plan
A customized plan identifies the job seeker’s tasks and conditions as well as the interests that comprise an ideal job situation.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Customized Job Development
A Task List from the planning meeting is used to identify job seeker contributions.
The Job Developer then meets with specific employers in an effort to negotiate a customized job description.
From a list of potential employers identified during the Customized Plan.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Customized Job Development
Customized Employment is successful when there is a negotiated fit between the applicant’s “strengths, needs and interests” and the “specific needs of an employer”.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Using a “Template” Strategy
The Applicant’s skills, interests and conditions – their contributions - for employment are presented to the prospective employer for consideration.
The Employer’s needs provide the basis for the applicant’s contributions to be considered as an overlay or template. A customized job description can then be negotiated.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
A cardinal rule of negotiation
Effective customized employment representation must balance two distinct perspectives – the job seeker’s and the employers. Identify and meet employer needs first, then negotiate job seeker conditions.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Qualifying Employers starts with Discovery
The first step in engaging employers starts with getting to know the applicant. “Who is the person?”
By carefully answering this question, we have a way to explain to employers the reason for contacting them. In sales terms, this is qualifying your contacts.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
The Role of the Customized Employment Plan
Engaging employers is enhanced by a clear plan that results in critically important outcomes.
The framework of a proposal, the tasks to be offered for employer consideration, and the employers to be contacted
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Tasks: Customized Contributions
Discovery and planning must result in a concrete task list. This list provides the raw materials for the development of a customized job description, negotiated with an employer.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Skills and Tasks
Skills: Performance activity that the individual can currently perform.
Tasks: Performance activity that an individual should be able to learn in a reasonable timeframe, based on skills that they currently can do.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Conditions: The job seeker’s negotiables
Conditions refer to the aspects of the employer’s expectations that need to be negotiated in order to make the employment relationship feasible and successful. These aspects are identified during the Customized Planning Meeting.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Identifying potential employers
By bringing the identification of potential employers into the customized employment plan, we increase the likelihood that job developers obtain jobs the applicants want.
It also helps qualify employers and helps them understand why they were chosen for contact.
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Developing a proposal
Customized employment depends on the development and subsequent presentation of a proposal to employers.
There are many different formats for customized proposals. We are recommending using a representational portfolio as the primary tool for proposals.
We match applicant skills With employer
needs.....The people we represent have unique skills to contribute to your business.
Our job is to determine whether you have specific needs which match these skills.
If a match is identified, a job description is customized to suit both you and the applicant with a disability.
Customized Employment
The US Department of Labor is encouraging employers and applicants to consider negotiating an employment relationship when current job descriptions and other expectations create a barrier.
This concept is known as customized employment.
Tour and Needs Analysis
Before any agreement is made, we offer a free needs assessment.
We can either observe your various business procedures, or we can assist you to do so, to identify potential needs within your company.
Customized Employment can target specific worksite issues:
Episodic and targeted duties
Slower components of tasks
Back-ups and Bottlenecks
Material/tool supply Interruptions/waiting Additional assistance
to meet high work demands
Unattended materials/products
Waste/scrap materials Misplaced
materials/goods Dusty, broken, dirty
goods/materials Unsafe or unsightly
conditions Inconvenient location of
materials
Job Analysis: The foundation of success
Once a customized job description has been negotiated and approved by you, we spend time in your business looking at the way you do things, the means you use to train and support employees and the people you assign for supervision.
Benefits to employers and employees
To Employers Assistance in identifying
workplace needs that might be met by applicants
Identification of support providers, as necessary, for customized employees
Recruitment and matching of the skills of applicants to employer needs
Assistance in customizing job roles for current employees who become disabled
To Employees: In-depth discovery of the
applicant’s strengths, needs and interests
Customized planning assistance to target potential employers and contributions
Representation assistance to negotiate customized relationships
Resource identification to pay for necessary supports
A Recap of Customized Employment...
Targeting specific unmet needs with an employee who is matched to the job tasks
Negotiating of a customized job description
Analyzing on your company’s culture and needs
Supporting both you and your new employee, as needed
Committing to do things your way with open communication
Ms. Guthrie is looking for an employer who has needs in the following areas:
1. Material/product delivery
2. Envelope stuffing
3. Stapling/stamping
4. Production tasks
5. Packing, unpacking, labeling
6. Sorting/folding
7. Putting things up/straightening
8. Material sorting
9. Recycling
10. Assisting/helping
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Conducting an Employer Needs Analysis
This process can be conducted in two ways: As a part of individualized job
development, during the tour, one employer at a time
As a part of informational, “discovery” interviews with employers, concurrent with individualized job development
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Employer Needs Analysis Strategies
Target individuals performing job tasks to identify possible areas that might need additional support: Episodic duties Slower components of tasks Back-ups/Bottlenecks Material/tool supply Interruptions Wasted motions
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Employer Needs Analysis based on an Informational Interview
Notice non-task related issues: Unattended materials Waste/scrap materials Customers waiting Misplaced materials/goods Dusty, broken, dirty goods/materials Missed opportunities Unsafe or unsightly conditions
MG&A
Marc Gold & Associates4101 Gautier-Vancleave Rd. Ste. 102, Gautier, MS 39553 (228) 497-6999
Employer Needs Analysis based on an Informational Interview
Engage employer in a self-analysis of the workplace. Ask employer to consider: Unmet needs Extraneous actions by employees Complaints by employees/customers Things that need to get done that are
not getting done