metrolink second city crossing consultation summary 18 ... · 2.9 the 2cc consultation brochure was...

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Manchester City Council Appendix - Item 21 Executive 26 October 2011 Page 1 of 23 Metrolink Second City Crossing Consultation Summary 18 October 2011 1. Background 1.1 Transport for Greater Manchester (TfGM) is currently delivering a £1.4 billion investment programme that will see the Metrolink network triple in size by 2016 making it the largest tram system in the UK. The Second City Crossing (2CC) has been identified as a key part of this programme. Purpose of the Scheme 1.2 The key objectives of the Second City Crossing are: to increase the operational capacity through the city centre to enable the full benefits of the extensions currently under construction to be realised and to allow for the future growth of the network; and to increase the operational flexibility through the City Centre to improve service reliability. 1.3 Funded by the Greater Manchester Transport Fund, this additional city centre route will also bring a wide range of benefits to Metrolink users across the network including: helping passengers access a wider range of city centre trams; providing more reliable services on the existing network and improved flexibility for future services; and improving accessibility to businesses, retail and leisure facilities across a wider area of the city centre. Route selection 1.4 In September 2009, the Greater Manchester Integrated Transport Authority GMITA (now TfGMC) approved the preferred route along Cross Street for the 2CC alignment. This route was chosen because it: offers significantly better value for money; has shorter journey times than other alternatives considered; can be designed to suit the local heritage; removes the need for significant new structures (such as bridges); incorporates two new stops, helping more passengers get to the city centre without having to change trams; provides better links to the existing network and improved flexibility for future services; and is relatively short and therefore reduces construction time and cost.

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Page 1: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

Manchester City Council Appendix - Item 21 Executive 26 October 2011

Page 1 of 23

Metrolink Second City Crossing Consultation Summary

18 October 2011

1. Background

1.1 Transport for Greater Manchester (TfGM) is currently delivering a £1.4 billion

investment programme that will see the Metrolink network triple in size by 2016

making it the largest tram system in the UK. The Second City Crossing (2CC)

has been identified as a key part of this programme.

Purpose of the Scheme

1.2 The key objectives of the Second City Crossing are:

• to increase the operational capacity through the city centre to enable

the full benefits of the extensions currently under construction to be

realised and to allow for the future growth of the network; and

• to increase the operational flexibility through the City Centre to improve

service reliability.

1.3 Funded by the Greater Manchester Transport Fund, this additional city centre

route will also bring a wide range of benefits to Metrolink users across the

network including:

• helping passengers access a wider range of city centre trams;

• providing more reliable services on the existing network and improved

flexibility for future services; and

• improving accessibility to businesses, retail and leisure facilities across a

wider area of the city centre.

Route selection

1.4 In September 2009, the Greater Manchester Integrated Transport Authority

GMITA (now TfGMC) approved the preferred route along Cross Street for the

2CC alignment. This route was chosen because it:

• offers significantly better value for money;

• has shorter journey times than other alternatives considered;

• can be designed to suit the local heritage;

• removes the need for significant new structures (such as bridges);

• incorporates two new stops, helping more passengers get to the city

centre without having to change trams;

• provides better links to the existing network and improved flexibility for

future services; and

• is relatively short and therefore reduces construction time and cost.

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1.5 Working closely with Manchester City Council (MCC), work was carried out to

develop and refine the detail of the Cross Street route to run through St Peter’s

Square. This allows for the integration of the plans for the second tram route

through the city centre and MCC’s proposals to redevelop St Peter’s Square.

This includes the proposals to relocate the Cenotaph to an improved location

within St Peter’s Square.

1.6 The route is shown in the plan below:

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1.7 A Transport and Works Act Order (TWAO) is required to permit the construction

and operation of the 2CC route through the city centre. A pre-application

requirement for the TWAO is that a public consultation is undertaken in

accordance with the Transport and Works (Applications and Objections

Procedure) (England and Wales) Rules 2006. The public consultation for the

Metrolink Second City Crossing was undertaken for a period of 14 weeks from

3rd June to 9th September 2011.

2. Stakeholder Engagement, Communications and Consultation Approach

Key Stakeholders

2.1 As the new Metrolink route passes through Manchester city centre, TfGM

recognised the importance of ensuring that all relevant stakeholders were

consulted, including council members, residents, community groups and

businesses. A list of stakeholders was identified, including:

• Manchester City Council (MCC);

• local business and commercial property owners;

• residents and residential property owners;

• English Heritage, civic societies veteran groups;

• business groups such as CityCo, Marketing Manchester, Chamber of

Commerce;

• road users, including bus operators and taxi companies;

• Metrolink passengers;

• city centre shoppers, visitors, workers;

• disability groups; and

• press / media.

2.2 In addition, TfGM has worked closely with Manchester City Council to ensure

the route fits the Council’s regeneration aspirations for St Peter’s Square.

Respondents to the public consultation were asked to provide their views on

the proposed new Metrolink route across the City Centre and the relocation of

the Cenotaph.

Pre Consultation Engagement

2.3 2CC Stakeholder engagement activities started in advance of the launch of

the formal consultation period. The pre consultation engagement was aimed

at collecting data to inform the development of the scheme proposals in order

to prepare the requisite documents for the formal consultation.

2.4 The objectives of the pre-consultation activity were:

• liaising with policy makers, such as Manchester City Council, to obtain

their support for the scheme and the consultation;

• meeting and liaising with owners and tenants of properties with

frontages along the proposed route to obtain information such as

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building details, current access, and servicing and delivery

arrangements and ensure a constant flow of information at key stages

of the scheme’s development; and

• engaging with regulatory and statutory bodies including MCC’s

conservation and planning officers and the Environment Agency to

obtain baseline data and, identify key issues which will inform the design

of the scheme.

2.5 Over 100 individual meetings were held with businesses close to the route

during 2010 and 2011 in advance of the Public Consultation. The purpose of

these meetings was to discuss the proposals and gain an understanding of the

operational requirements, particularly in terms of servicing and access for

businesses along the route.

2.6 A helpline number was established to open 9.00 am - 5.00 pm, Monday - Friday

manned by the 2CC team. An answer phone service was provided for out of

hours calls. The number was provided on all subsequent consultation material -

leaflet, information pack, exhibition, and advertising.

2.7 A specific email address was set up to act as an additional means for

members of the public and stakeholders to contact the team, raise questions

about the scheme and subsequently to send in their consultation responses.

Consultation Documentation

2.8 The public consultation invited the views of local residents, community

organisations, businesses and anyone who visits the city centre for work or

leisure. A copy of the consultation brochure can be found in Appendix 1.

2.9 The 2CC consultation brochure was produced in a wide-range of alternative

formats to ensure the consultation information was accessible to various

disabled groups including the visually impaired/blind, hard of hearing/deaf

and the learning disabled. The brochure is appended to this report and was

available in the following formats:

• British Sign Language Translation;

• audio CD;

• braille;

• large print;

• easy read; and

• screen reader compatible version.

2.10 The Second City Crossing consultation brochure was distributed to more than

7,000 residents, businesses and organisations within the city centre during the

week prior to the launch of the public consultation. A further 465 brochures

were sent out to businesses, tenants and property owners along the proposed

route. The brochure was distributed to statutory consultees and key

stakeholders including Ward Councillors, MPs and MEPs, organisations such as

CityCo, community organisations and other stakeholder groups.

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2.11 The consultation brochure was also sent to TfGM’s consultation panel. The

consultation panel is a database of 800 individuals who signed up to be

consulted on transport proposals or policies put forward by TfGM.

2.12 There were a number of ways people could formally respond to the

consultation:

• complete and return the response form in the consultation brochure;

• submit an electronic response via the TfGM 2CC website and submit an

electronic response;

• by email; and

• by post.

2.13 A prospectus style document was produced to support discussions with

businesses and property owners with frontage along the route. These were

issued during the consultation and will be used for ongoing stakeholder

engagement as the scheme progresses.

2.14 A dedicated consultation website was developed and included information

on the scheme, an electronic copy of the consultation brochure, event dates

and other supporting maps and documentation. There was also an online

facility to submit questions and to formally respond to the consultation using

the online brochure form. This site could be accessed from TfGM’s main home

page and from the Metrolink website. The website had 28,848 hits during the

consultation period.

2.15 Awareness of the 2CC route was raised through local media with regular press

releases and advertisements. The purpose of the media campaign was to let

Manchester residents and businesses have their say on the scheme. Seven

press releases were issued and four adverts were placed in each of the Metro

and Manchester Evening News. A full schedule of media activity and copies of

the advert can be found in Appendix 2.

2.16 Six large triangular hoardings providing information about 2CC were displayed

at various locations in the city centre. An example photograph of the

hoardings is shownbelow:

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Example of a triangular hoarding in Piccadilly Gardens

2.17 A variety of 2CC posters of different designs were produced. One of these

posters appeared at every stop on every platform across the network during

the consultation.

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Example of posters across the Metrolink network.

2.18 Flyers were distributed by the 2CC Team at the start of the consultation period

in the city centre, at tram stops and along the tram network to promote the

proposals and the consultation exhibitions. A copy of the flyer can be found in

Appendix 3. Consultation brochures were also handed out at Metrolink stops.

2.19 A stakeholder email distribution list was collated to ensure that key groups were

updated with 2CC activities. The list included Local Councillors, MPs, the

emergency services, utility companies, bus operators and a range of specialist

interest groups. The group contains over 600 stakeholders.

2.20 290 stakeholders, including businesses and members of the public requested to

receive updates on the 2CC scheme. Updates included new information on

the website, key dates and activities.

2.21 Mail drops were used throughout the consultation to different drop areas with

some mail drop sizes ranged from 400 to 8,000. Businesses received a number

of mailings regarding the 2CC covering:

• introductory letter;

• notification of servicing and access surveys;

• notification of the land referencing process;

• consultation brochure;

• an invitation to the business events; and

• a reminder letter that the consultation was about to close.

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2.22 Thirteen exhibitions were held at locations along the 2CC route. The exhibitions

allowed people to find out more about the proposals, ask questions and

receive a response tailored to their area of interest, as well as submit their

written response to the consultation. A photo of one of the events is below:

Example of the Consultation exhibitions at the Manchester Arndale.

2.23 The exhibitions were held at various locations along the proposed route

including Victoria Station, Manchester Arndale Centre, the Triangle Shopping

Centre, the Town Hall and Bridgewater Hall.

2.24 The exhibitions were held on weekdays and at weekends. The exhibitions took

place all day with start times ranging from 7am to 10am and finish times from

5pm to 8pm. Dates and locations of the events were identified in the Brochure,

which is included in Appendix 1.

2.25 During the consultation period, the 2CC team continued to meet with

businesses, occupiers, residents and landlords to discuss the scheme, in

particular the proposed traffic arrangement and serving and access proposals.

A further 87 individual meetings took place during the consultation period.

2.26 The 2CC team also gave a presentation to businesses within the Arndale

shopping centre, which is located on the proposed Metrolink route.

2.27 The 2CC team also gave a presentation to the tenants in the Royal Exchange

Building which is located on the proposed Metrolink route.

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2.28 In addition to individual meetings, the 2CC team held meetings and gave

presentations to the major business and transport forums in and around

Manchester including Chamber of Commerce, Marketing Manchester, CityCo,

Passenger Focus and Travelwatch Northwest. In addition, the wider business

community in the Manchester area was invited to attend one of five

presentations on the 2CC scheme followed by a question and answer session.

2.29 Meetings including MCC and Heritage and Veteran groups including the British

Legion were held and discussions are on-going.

2.30 Two tailored workshops were held by TfGM with disability groups including the

Deaf and Learning Disabled groups. Sign language interpreters and a learning

disabled support worker attended the events to ensure that communications

were managed effectively.

2.31 A session was also held with the Disability Design Reference Group (DDRG) to

present the proposals and gain feedback on the scheme. The DDRG is made

up of people representing a range of disabilities to provide collective

feedback on designs with a focus on accessibility. TfGM have appointed

BreakthroughUK to manage this group.

2.32 Manchester Disabled People's Access Group (MDPAG) also facilitated a

session for TfGM to present the proposals to a number of groups including

representatives from MDPAG, Manchester Environmental Group of Blind &

Partially-sighted People (MEGOBAPP) and Greater Manchester Coalition of

Disabled People (GMCDP).

3. Consultation Results overview

3.1 The consultation brochure response form stated ‘We would like your views on

the Metrolink Second City Crossing and the relocation of the Cenotaph’ and

asked a single open question ‘What are your views on the proposals?’

Responses were analysed on the basis of positive or negative comments

specifically relating to the proposals, or those that were generally positive but

stated conditions or indicated neutral views. Common themes or topics were

picked out of the responses and analysed, as noted below.

3.2 A wide range of stakeholders have provided responses to the consultation.

Some are individual views, while some represent much larger organisations

such as businesses and local environmental groups.

3.3 1,205 consultation responses were received by TfGM during the 14 week

consultation period via a number of routes, 43% of which were by email /

brochure form filled in online.

Response type Numbers % of total

responses

Email / online form 520 43%

Letter / brochure form 484 40%

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Event brochure form 201 17%

Total 1,205 100%

3.4 Further analysis showed that 93% of responses were from members of the

public and 7% from stakeholders such as businesses, organisations and

community groups.

3.5 The overall feedback on the proposals has been assessed as follows:

Positive 54%

Positive with a condition (s) 17%

Overall Positive 71%

Negative 19%

Neutral 10%

Total 100%

3.6 The responses received have been assessed in line with the fundamental

elements of the proposals:

• route

• stops; and

• the relocation of the Cenotaph.

3.7 In addition, further recurring themes in the consultation responses are also

reported in this consultation summary. These are:

• redevelopment of St Peter’s Square and the Peace Gardens

• funding and use of public money;

• traffic, congestion and impact on car users;

• bus provision and bus routing;

• cycling provision;

• pedestrian and disabled access;

• servicing and access;

• public realm and heritage;

• environment; and

• impact on local residents and businesses.

3.8 In the analysis below, all percentage figures are presented as a percentage of

the total number of responses not a percentage of a subset of the responses.

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Responses to the proposed route

3.9 Having considered the overall feedback to the proposals, the responses were

assessed in more detail against the proposed Cross Street route.

3.10 71% of the responses were positive about the proposals overall but 17% of

these were conditional. 5% within the 17% of conditional responses were

negative about the route. Overall therefore, 66% of responses were positive

about the proposals and the Cross Street route. In addition, 11% of responses

were negative about the proposals overall and specifically negative about the

route. Therefore in total 16% of responses were either negative about the

route. The remaining responses were either negative but did not raise any

specific issues with the route or were neutral.

3.11 Of the 16% who were negative about the route, a number of the responses

highlighted one or more specific issues including:

• 8% of the responses indicated a preference for the route to run along

Deansgate and a quarter of these indicated support for a proposal

made by Trams4Deansgate (T4D), a campaign group that was

established during the consultation;

• 2% of the responses indicated a preference for the route to go down

Mount Street and through Albert Square rather than through St Peter’s

Square and Princess Street;

• 4% of the responses felt that the line was too close to the existing

Metrolink lines; and

• 2% suggested other alternative routes including; further variants of a

Deansgate route, Whitworth Street and Oxford Street , suggestions for

serving Salford and moving either part or all of the scheme

underground.

Deansgate and the T4D proposals

3.12 In developing the 2CC proposals, a number of options were considered. Two

routes were reviewed in further detail:

• alternative 1: Connecting to the existing track in the vicinity of

Manchester Central complex and running to Victoria Station via Mount

Street, Albert Square, Cross Street and Corporation Street; and

• alternative 2: Connecting to the existing track north of the Trafford Bar

stop and running to Victoria Station via the A56 Bridgewater Boulevard /

Chester Road, Deansgate, Cateaton Street, Hanging Ditch and

Corporation Street.

3.13 At the time of the report to GMITA in September 2009, a shorter Deansgate

route was also considered, where the connection to the existing track would

be made at Castlefield / Deansgate, although this was discounted for a

number of reasons including the impact on surrounding properties, impact on

traffic and road users.

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3.14 During the consultation a campaign group, Trams4Deansgate (T4D) suggested

variants on a shorter Deansgate alignment. These proposed that the route

descends from the Castlefield Viaduct (which would need to be refurbished)

to reach Deansgate at the end of Bridgewater Street or alternatively for the

route to descend to street level at Watson Street and access Deansgate from

Peter Street in the vicinity of the Great Northern Warehouse. The proposals also

suggested two options for accessing Victoria Station, one via Cathedral

Gardens and one via Cathedral Approach. The T4D proposals are similar to

the TfGM alternative along Deansgate, except that the T4D route suggests re-

use of the old Castlefield viaduct from Cornbrook rather than routing along

Chester Road.

3.15 The Trams4Deansgate (T4D) proposals were reviewed in detail by TfGM. The

following points summarise the conclusion of this review:

• as well as the requirement for new/refurbished structures, the Deansgate

route option would involve a significant amount of land acquisition and

demolition of properties, such as those at no.1 & no.3 Bridgwater Street

and no.346 Deansgate. There would also be a major impact on

Manchester Central car parking and servicing in the area of the existing

Deansgate-Castlefield tramstop and much of this land would be lost to

future development for the proposed Castlefield Strategy. In

comparison the current Cross Street proposals involve little direct land-

take along the alignment;

• the T4D proposals would also impact heavily on the current tramstop at

Deansgate-Castlefield , with one proposed option preventing 2CC

trams stopping at Deansgate-Castlefield and another proposed option

potentially removing the existing inbound tramstop altogether. This

would place a major restriction on the accessibility of the Castlefield

area and the ability to interchange between rail and Metrolink services,

which is not considered an acceptable situation for the operation of the

Metrolink network, particularly given the anticipated future

developments in this area;

• running a tram along Deansgate itself would necessitate the removal of

traffic along significant stretches of the road as there is insufficient width

to accommodate the platforms and separate traffic requirements, such

as buses, loading bays, taxis etc. The increase in shared running areas

would lead to longer journey times for Metrolink passengers as well as

disruption to the bus services and other traffic currently using

Deansgate; and

• value for money is measured in terms of benefits and costs. In this

context the suggested Deansgate route is significantly more expensive

to construct and operate due to the requirement for new/refurbished

structures and a greater length of shared on-street running involving

greater utility diversions. In terms of benefits, while the suggested

Deansgate route has a slightly wider catchment area west of

Deansgate, this is at the expense of journey time for all passengers

crossing the city centre by this route, and creates an interchange

penalty for passengers trying to access Castlefield and the First Street

area.

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3.16 The costs of the Deansgate proposal are significantly higher and the level of

benefits reduced when compared to the Cross Street route, therefore an

investment case for a Deansgate route could not be sustained.

Mount Street and Albert Square alternatives

3.17 Manchester City Council (MCC) launched an international design competition

in 2010 for the redevelopment of St Peter’s Square and held a public

consultation in July 2010 where five proposals were displayed. One of the

tenders proposed changes to the location of the tram stop in St Peter’s Square.

3.18 Following the results from the July 2010 consultation, TfGM worked closely with

MCC to develop and refine the 2CC Cross Street route to run through St Peter’s

Square. This allows the integration of plans for the second tram route through

the City Centre and MCC’s proposals to redevelop St Peter’s Square.

3.19 Following a feasibility study to review the route proposals through St Peter’s

Square, the two localised route options (Mount Street/Albert Square option

and St Peter’s Square/Princess Street option) were assessed. This concluded

that:

• while St Peter’s Square and Albert Square are both sensitive from a

heritage perspective, trams already run through St Peter’s Square and

MCC’s redevelopment proposals offered an opportunity to better

integrate the tram into the square. The redevelopment of St Peter’s

Square also presented the opportunity to sensitively relocate the

Cenotaph to an improved setting;

• the St Peter’s Square and Princess Street alignment has fewer property

impacts than the Mount Street / Albert Square option alignment,

particularly for Manchester Central, the Midland Hotel, the Lexicon

Building and Friends Meeting House;

• the St Peter’s Square and Princess Street alignment avoids the need for

the ramp structure alongside Manchester Central to be extended;

• the route through St Peter’s Square and Princess Street would suffer less

operational disruption than the Mount Street route during high security

conferences when a secure zone is erected around the Manchester

Central Convention Complex and the Midland Hotel area. There would

be severe operational restrictions on the Mount Street route during such

an event;

• the St Peter’s Square and Princess Street route is consistent with the

Transport Strategy for Manchester City Centre and furthermore offers the

opportunity for improved interchange between Metrolink and the Cross

City Bus proposals; and

• the proposed platform arrangement for St Peter’s Square provides large

northbound and southbound island platforms for the 2CC route and the

existing city centre route which makes it easier for passengers to

interchange between services.

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3.20 Based on these conclusions this adjustment to the 2CC alignment at the

southern end of the route was proposed, and approved by MCC’s Executive

Committee and GMITA in March 2011.

Proximity to the existing lines

3.21 Two of the key purposes for the Metrolink 2CC are to:

• increase the capacity through the city centre in order to realise the full

potential of the Metrolink extensions under construction and enable

future expansion of the network; and

• improve operational flexibility and service reliability of Metrolink services

across the City Centre.

3.22 The Cross Street route has been identified as the optimum route to meet these

objectives. The route has been assessed against property impacts, new

structures, stops, impact on journey time, and value for money.

3.23 The Cross Street route, co-ordinated with the redevelopment of St Peter’s

Square provides a large catchment in the city centre and areas to the south

east of the Town Hall, Oxford Street and Princess Street. The proposed stop in

Exchange Square provides passengers with access by tram to a key retail and

leisure area not currently directly served by the existing Metrolink Line.

3.24 The Cross Street route also maximises interchange opportunities between

Metrolink services particularly at St Peter’s Square and Deansgate-Castlefield.

Other alternative routes

3.25 In addition to the alternative routes described above, a number of other

Deansgate variants and other route options were put forward during the public

consultation period. These have initially been reviewed by TfGM. For the

reasons stated above, TfGM believes that the proposed Cross Street route

provides the optimum solution for the Second City Crossing.

Proposed Stops – St Peter’s Square and Exchange Square

3.26 69% of responses were supportive of the St Peter’s Square and Exchange

Square stop proposals. 4% of responses were negative about the St Peter’s

Square stop and 5% were negative about the Exchange Square stop

proposals. The remaining responses did not raise any specific issues with the

stop proposals or were neutral.

3.27 3% of the consultation responses felt that the proposed stop in Exchange

Square is too close to Victoria Station.

3.28 1% of responses felt that the stop should be on Cross Street as opposed to

Exchange Square.

3.29 Some responses raised concerns about the impact on Exchange Square,

particularly for events and screenings.

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3.30 6% of the responses suggested that an additional stop should be

accommodated along the route, with 3% proposing that there should be an

additional stop on Cross Street in the vicinity of King Street and John Dalton

Street.

3.31 TfGM worked closely with MCC to develop the 2CC proposals. This included

reviewing a number of stop options along the route. Exchange Square was

selected as the optimum location for a stop as it can be technically integrated

into the surrounding environment, minimises the impact on servicing and

access for retailers and businesses as well as providing good accessibility to this

area of the city.

3.32 The tram route through Exchange Square will run along the current roadway

(Corporation Street) in order to minimise the impact on the Square itself. This,

along with the levels through this area of the route, also gives the opportunity

to maximise the integration of the platforms with the existing footways.

3.33 Options for a stop between Boots and the Royal Exchange were also

considered. This represented challenges in terms of availability of the space to

accommodate a full platform length including accessible ramps and

maintaining general traffic access to Newmarket Street (a key servicing route).

It would also involve the closure of this section of Cross Street which would

have a major impact on coach and servicing access for the Royal Exchange

Building and Theatre.

3.34 Options for a stop in the area of Corporation Street between Manchester

Arndale and M&S/Selfridges were also considered. However this location also

represented challenges in terms of availability of space to accommodate a

platform, pedestrian footways as well as technical difficulties integrating the

levels with the proximity of the building frontages in this area.

3.35 Other options for stops along Cross Street were considered. These were

discounted due to restrictions in terms of space and the significant implications

in terms of traffic, particularly for accessing and servicing the area including

King Street and the Central Business District.

3.36 A stop along Princess Street was discounted due to the difficulty of integrating

a platform in the highway with the Cross City Bus proposals, other traffic

requirements and pedestrian footway widths. In addition the proximity of a

2CC tramstop in Princess Street would not provide the benefit of a suitable

interchange with St Peter’s Square.

3.37 The stops proposed on the 2CC route through St Peter’s Square, Princess Street,

Cross Street and Corporation Street provide a sufficiently large catchment in

the city centre and areas to the south east of the Town Hall, Oxford Street and

Princess Street as well as providing passengers with access by tram to a key

retail and leisure area not currently directly served by the existing Metrolink line.

Relocation of the Cenotaph

3.38 67% of the responses received by TfGM were positive about the proposals

including the relocation of the Cenotaph. 9% of the responses received were

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not supportive of the relocation. The remaining responses did not raise any

specific issues with the relocation of the Cenotaph or were neutral.

3.39 In developing the Second City Crossing proposals, meetings have been held

with Veteran groups to gauge views on the possibility of moving the Cenotaph.

Initial views on moving the Cenotaph were favourable subject to on-going

involvement as proposals progressed. A key requirement was to identify a

location that gives the Cenotaph a focus of its own and provides a place for

quiet contemplation and reflection. Three potential locations within the Square

were considered close to the Town Hall, the Library and Elisabeth House. The

first was identified as the preferred option as this provided an appropriate

setting in front of the Town Hall, a strong civic focus and improved views from

around the Square.

3.40 Liaison is on-going with the Veteran and Heritage groups (including the British

Legion, MADLEA (Manchester and District Liaison Ex-forces Association), SSAFA

(Soldiers, Sailors, Airmen and Families Association), 103 Regiment, Lutyens Trust,

War Memorials Trust, and Church representatives (of both the Dean and Bishop

of Manchester and Faith Communities). Led by MCC, liaison will continue

through the design process as a planning application and LBC is prepared for

relocating the Cenotaph.

3.41 MCC will lead the development of the Cenotaph proposals as part of the

wider plans for development of St Peter’s Square. MCC have appointed a

Heritage Architect to develop more detailed proposals to relocate the

Cenotaph.

3.42 TfGM will continue to work closely with MCC and the appointed Heritage

Architect to develop the Metrolink 2CC proposals in St Peter’s Square and

support the ongoing consultation with the Veteran and Heritage groups and

Church representatives.

4. Further Themes

4.1 A number of other issues and themes were raised in relation to the proposals

and the detail of the proposals.

St Peter’s Square redevelopment and the Peace Gardens

4.2 9% of the responses mentioned the wider redevelopment of St Peter’s Square.

6% of responses were positive about the proposals including St Peter’s Square.

1% of responses were negative about the wider development of the Square

and 2% were neutral.

4.3 A number of responses commented positively that the proposals for the Square

would improve the civic space and overall impression of the Square. Some

responses raised concerns that the Square would be dominated by the trams.

4.4 3% of responses were negative about the removal of the Peace Gardens. A

number of other responses queried what would happen to the Peace Gardens

but didn’t express an opinion.

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4.5 The proposals for the wider development of St Peter’s Square will be

developed through an international design competition managed by MCC.

Consultation will be undertaken by MCC on the proposals for the wider

development of the Square as they evolve. The Peace Gardens requirements

will be considered as part of this process.

4.6 TfGM will continue to work closely with MCC to develop the detail of the

Metrolink proposals in St Peter’s Square to ensure that it integrates

appropriately with the wider Square redevelopment.

Funding and use of public money

4.7 Whilst 71% of responses were supportive of the scheme, 8% of responses were

negative about the use of public money. Issues raised included:

• general comments that respondents felt the scheme was unnecessary

use of money or the money should be used on alternative schemes not

related to Metrolink, for example housing schemes;

• the money should be used to further extend Metrolink to other areas as

opposed to a second line across the city centre;

• the money should be spent on improving the current Metrolink network;

• the investment did not seem worthwhile for the number of new stops

that would be provided;

• the money would be better spent on alternative / Deansgate route

options; and

• money had only recently been spent on remodelling the St Peter’s

Square stop.

4.8 2CC is part of a wider investment programme that will see the Metrolink

network treble in size by 2016 and deliver a range of improvements to the

existing network including improved passenger facilities and information and

service reliability.

4.9 2CC is an integral part of the wider Transport Strategy for Manchester City

Centre and is funded by the Greater Manchester Transport Fund. The scheme

will be subject to the appropriate funding gateway approvals processes by the

Greater Manchester Combined Authority and Transport for Greater

Manchester Committee.

4.10 The St Peter’s Sq stop was remodelled during the programme of works to

replace the track in the city centre. This included making the platforms full

height along the length of the platform to improve accessibility and to make

provision for the new M5000 trams to be operated as doubles. This work was

completed in 2009 and therefore passengers will benefit from these

improvements for a number of years before work commences on the 2CC

proposals.

Traffic and Congestion

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4.11 13% of responses made mention of perceived traffic impact due to the 2CC

proposals presented in the consultation material. 8% were positive about the

impact on traffic and congestion, 2% were neutral and 3% were negative.

4.12 Many responses were supportive of any measures which will “ease car

congestion” or “reduce traffic in the city centre through the Transport Strategy

for Manchester City Centre”.

4.13 3% of responses were concerned about the traffic implications on Princess

Street. Some responses had concerns specifically about the closure of St

Peter’s Square to traffic and the impact on traffic on Cross Street.

4.14 The 2CC route has been designed in conjunction with MCC to meet the

appropriate transport objectives of the TSfMCC to reduce traffic congestion in

the city centre by redirecting vehicles that do not need to travel through the

city centre. It also interfaces with the Cross City Bus scheme which is proposed

to run from Oxford Road, through the city centre, along Princess Street and

provides links with Middleton and the Leigh –Salford Guided Busway to the

north and west of Manchester. The 2CC scheme, in conjunction with the Cross

City Bus scheme and the TSfMCC, will require changes to the current traffic

arrangements along Princess Street which includes making Princess Street two

way for bus traffic and implementing a bus only restriction across the junction

with Mosley Street. The 2CC scheme also provides the opportunity for

improved passenger interchange between bus and tram at Princess Street / St

Peter’s Square.

4.15 TfGM has undertaken traffic modelling work during the initial design process,

using an accepted strategic model (which provides the anticipated overall

traffic flows on the highway network) aligned with the output from individual

junction modelling (which provides an understanding of how well the junctions

will work in terms of capacity). The strategic model accounts for a number of

other developments that are either underway or planned within the next few

years and combine the overall impacts on traffic in the city centre. The traffic

modelling indicates that Metrolink 2CC is compatible with the anticipated

traffic levels, subject to a number of changes to the highways as proposed

within the scheme, and meets the aspirations of the Transport Strategy for

Manchester City Centre.

4.16 TfGM has commenced engagement with taxi groups to discuss proposed

amendments to taxi ranks and potential routes through the city centre after

implementation of the 2CC and Cross City Bus schemes. This liaison will

continue as the design develops to ensure that all road users are considered in

the design proposals.

Buses and bus routing

4.17 2% of the responses were negative about the impact on buses in relation to the

scheme. The issues raised included:

• concern about the impact on the Metroshuttle services;

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• re-routing of existing services and ability of passengers to access services

within the city centre in particular at St Peter’s Square, Albert Square,

Cross Street / King Street, Princess Street and Corporation Street; and

• the impact on the Cross City Bus proposals

4.18 Responses were received from bus operating companies / groups such as

Stagecoach, First Manchester, Bluebird and Greater Manchester Bus Operator

Association.

4.19 The 2CC proposals are part of the wider Transport Strategy for Manchester City

Centre.

4.20 A number of meetings have been held with representatives from various bus

operators. As the detail of the scheme develops, any concerns they have will

continue to be reviewed and addressed. TfGM will continue to work with

MCC and the bus operators to ensure that they are fully informed of the

scheme proposals and its integration with buses and bus routing.

4.21 The 2CC proposals will integrate with the Cross City Bus proposals including the

introduction of two way tram and bus traffic along the section of Princess

Street between St Peter’s Square and Cross Street.

4.22 Two of the current Metroshuttle routes will be slightly amended by the 2CC

proposals. However, new routes will be discussed and agreed with the

operator during construction and after implementation of the 2CC scheme.

Metroshuttle will continue to serve city centre areas.

Pedestrian and Disabled Access

4.23 4% of the total responses to the consultation commented on pedestrian access

and impact on pedestrians. 2% raised concerns about the impact of the

proposals on pedestrian access.

4.24 A number were positive about the pedestrianisation of St Peter’s Square, while

others indicated a preference for further pedestrianisation or pedestrian zones

and reducing city centre traffic.

4.25 There were some concerns raised about the ability of pedestrians to cross the

tramlines in St Peter’s Square and along Cross Street/Corporation Street. This

issue was also raised by a number of disabled people or groups representing

disabled people.

4.26 2% of the total responses to the consultation commented on disabled access

and the impact on disabled access. 1% raised concerns about impact of the

proposals on disabled access.

4.27 A number of responses raised concerns that the accessible parking for Blue

Badge holders along the route would be lost, particularly the spaces in front of

the library.

4.28 The 2CC proposals are consistent with the access objectives of the Transport

Strategy for Manchester City Centre (TSFMCC) and ensure servicing and

access is maintained for properties in the immediate vicinity of the route. At

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this stage, it is not proposed to pedestrianise Cross Street. If at a later date,

MCC develops proposals to pedestrianise areas of the city which are shared

between tram and traffic, TfGM will work with MCC to consider and develop

these proposals.

4.29 Corporation Street between Market Street and Withy Grove will be restricted to

tram and cycle access only, with the exception of emergency vehicles and

hence will become pedestrianised.

4.30 With regard to concerns relating to pedestrians crossing the tram lines, these

issues can be addressed as the scheme progresses with careful design of urban

realm. Design guides and standards will be used to ensure that the scheme

incorporates appropriate solutions for pedestrians, particularly for those with

disabilities. This will also be a consideration during construction with alternative

walkways and signage to assist pedestrians. Trams currently operate

successfully elsewhere in Manchester city centre and it is anticipated that

these concerns can be adequately addressed as the design detail develops.

4.31 With regard to accessible parking for Blue Badge holders in the vicinity of the

Library, details are still being developed for the 2CC route and the

redevelopment of St Peter’s Square, however it is anticipated that an

equivalent number of accessible parking spaces will be provided in areas

close to their current location. It is understood that MCC intend to re-locate

the current accessible parking options from in front of the Library to nearby

areas such as Mount Street and Peter Street.

4.32 With regard to accessible parking for Blue Badge holders along the 2CC route,

TfGM will continue to work with MCC to agree suitable locations for other

accessible parking spaces in the vicinity of the 2CC route and it is anticipated

that the number of accessible parking spaces lost due to the 2CC proposals

will be replaced elsewhere in appropriate locations.

Cycling and cycling provision

4.33 4% of responses raised issues or queries regarding the provision or retention of

cycle routes across the city centre. Some responses indicated that a reduction

in traffic in the city centre would be better for cyclists (as well as pedestrians).

4.34 2% raised concerns that there did not appear to be any provision for cyclists

shown within the consultation material, or requested that particular routes be

maintained for cyclists.

4.35 The Metrolink proposals have been planned to accommodate the needs of

cyclists. In particular the section of Corporation Street between Market Street

and Withy Grove will be closed to general traffic while being designed to

accommodate cyclists, pedestrians and trams only.

4.36 With regard to cycle provision, TfGM is aware that Cross Street/Corporation

Street forms a major cross-town route for cyclists and will incorporate

appropriate provisions. The implementation of the TSfMCC will ensure that

much of this route is either traffic free or carries significantly lower volumes of

road traffic than at present. The design of the 2CC scheme will be progressed

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to incorporate suitable traffic management proposals and allocation of road

space for the proposed users.

Servicing and Access

4.37 1% commented on servicing and access in relation to the scheme. A number

of these responses are from Stakeholders fronting onto the scheme such as

tenants, property owners and property managers. Predominantly issues raised

were in relation to vehicles’ access for servicing and access to specific

properties, or businesses in general, along the route.

4.38 TfGM has been engaging with businesses and properties along the route to

understand their servicing and access requirements as outlined above. This

has provided input to the development of the design and the draft servicing

and access plans produced during the consultation period.

4.39 TfGM is continuing to discuss these plans with stakeholders along the route in

order to ensure appropriate servicing and access is retained for all those

affected along the route.

4.40 As part of the wider stakeholder engagement and communications, TfGM will

continue to engage with stakeholders along the route through the TWAO

process and the ongoing development of the scheme.

Public Realm and Heritage

4.41 2% were negative about the design of the scheme with respect to the urban

environment and impact on public space in general along the route.

4.42 2% commented on the impact on heritage and / or listed buildings. Less than

1% were positive, less than 1% were neutral and 1% were negative about the

impact on local heritage.

4.43 In order to minimise street clutter and the impact on the urban environment

along the route, TfGM is proposing to use building fixings for the Overhead Line

Equipment (OLE) wherever possible.

4.44 Buildings will be assessed in terms of their suitability for building fixings and TfGM

will apply for Listed Building Consents where required. Historically many

buildings within the city centre held fixings for the trams that operated until the

late 1940’s and precedents have been set in terms of fixing to listed buildings

on both the current Metrolink network and other networks in the UK.

4.45 TfGM recognises that the scheme runs through important and sensitive areas of

the city centre. As part of this stage of the design process an Environmental

Impact Assessment (EIA) is being carried out. The EIA process is a formalised

procedure for the identification of significant environmental effects (both

beneficial and adverse) of a proposed scheme during both its construction

and operation. The assessment focuses on specific environmental topics

including land use, cultural heritage, townscape and visual impact, noise and

vibration, air quality etc. The process reviews the scheme, its potential impacts

and effects both during construction and in operation, and proposes possible

or anticipated mitigation measures that could be undertaken to avoid or

reduce some of the effects which are identified as significant. The findings of

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the EIA are reported in an Environmental Statement (ES) which will accompany

the application for a TWAO and will be available to the public on submission of

the TWAO application.

4.46 TfGM will continue to work with MCC and the appropriate heritage bodies

throughout the development of the scheme to ensure that 2CC integrates into

the surrounding urban realm as fully as possible.

Environment

4.47 2% of responses commented positively about the environmental impact /

elements of the proposals and 2% made negative comments or raised

concerns.

4.48 A number of responses referred to the positive aspects of Metrolink being an

environmentally friendly form of transport and the 2CC scheme contributing to

removing traffic, and hence pollution, from the city centre.

4.49 2% raised comments or concerns about the likely loss of trees and the need to

retain some green spaces in the city centre. A number of responses raised

concerns about the perceived noise of the trams, particularly in the vicinity of

the Royal Exchange Theatre.

4.50 As part of this stage of the design process an Environmental Impact Assessment

is being carried out which assesses the scheme in relation to a number of

specific environmental topics and proposed possible or anticipated mitigation

measures that could be undertaken to avoid / reduce some of the impacts

which are identified as significant. The findings of the EIA will be reported in an

ES, which will be available to the public on submission of the TWAO

application.

4.51 There are a number of trees which will need to be removed along the 2CC

alignment, however TfGM will work with MCC to agree suitable locations for

replacing trees within the city centre area.

4.52 In particularly sensitive areas, such as the Royal Exchange Theatre, TfGM will

continue to work with specific stakeholders to assess their concerns and any

particular mitigation measures that may be required.

Impact on local residents and businesses during construction

4.53 1% of responses felt there would be a negative impact on local residents and

businesses and 2% of the responses were negative about the construction.

4.54 A number of responses commented positively about the impact on businesses

in terms of improved access and benefits in terms of supporting tourism as well

as access to employment.

4.55 Of the negative responses, issues raised included impact on local businesses in

terms of construction and the duration of the construction. Impact on local

residents and businesses as a result of changes to the traffic arrangements

along the route during both construction and operation was also raised.

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4.56 The detailed construction programme and methodology will be developed

once a main contractor for the scheme is appointed. TfGM will work closely

with MCC and the contractor to minimise the impact of construction where

possible.

4.57 In advance of appointing the contractor, a Code of Construction Practice will

be developed with MCC. This will provide guidelines to minimise the impact of

construction on local residents and businesses and will consider issues such as

working hours, noise, dust and vibration. The Code of Construction Practice will

be submitted as part of the application for an Order under the Transport and

Works Act.

5. Future Communications Strategy

5.1 Communications and stakeholder engagement will be an on-going

requirement throughout the TWA Order application processes and into the

construction phase.

5.2 TfGM will continue to undertake on-going engagement with specific

stakeholders, including property owners and businesses fronting onto the

proposed route, in order to continue to develop the scheme and to reach third

party agreements where appropriate.

5.3 In addition, the team will continue to communicate with residents, the general

public, and stakeholders such as Councillors, CityCo and Marketing

Manchester. This will be done through a variety of methods including briefings,

media releases and attendance at relevant meetings / events.

5.4 Those responding to the consultation that have requested to be registered for

updates will be included in any notifications issued to the existing stakeholder

list.

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Appendices

Appendix 1 – Consultation Brochure

Appendix 2 – Media Schedule

Appendix 3 - Second City Crossing Flyer

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Appendix 1 – Consultation Brochure

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Public Consultation 2011

www.tfgm.com/haveyoursay

Artist’s impression

Please tell us what you think by

9 September 2011

Metrolink Second City Crossing

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2

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3

We would like to hear your views on the proposed new Metrolink route across the city centre and the relocation of the Cenotaph.

Why do we need a Second City Crossing?

The Metrolink Second City Crossing (2CC) proposal is a part of the Transport Strategy for Manchester City Centre and is crucial to delivering the Metrolink extensions currently under construction. The strategy seeks to develop a strong and prosperous economy with a range of proposals to make Greater Manchester a cleaner, safer and more attractive place to visit, live and work.

A new line to MediaCityUK has recently opened and Metrolink extensions to Chorlton, Droylsden, Oldham and Rochdale will open during 2011 and 2012. In addition, Metrolink extensions are under way from Chorlton to East Didsbury, from Droylsden to Ashton-under-Lyne town centre, through Oldham and Rochdale town centres and to Manchester Airport.

The impact of all the funded Metrolink extensions and service enhancements will be to treble, by 2021, the number of passengers accessing the city centre by tram. The additional !"#$%&'(&)%*"&"'+$"$ ),&-.//&0/*1$&,.2 .31* )&4$"* 4,&on the existing system, giving rise to the need for additional capacity in the city centre.

Transport for Greater Manchester (TfGM) is promoting a Second City Crossing which will increase operational capacity for all the Metrolink extensions, including services beyond those currently committed. It will also improve reliability for all Metrolink services including the new routes, will provide 5$6.#./.)7&)'&,$%+$&,0$1.*/&$+$ ),&* 4&%$4!1$&4.,%!0).' &caused by future maintenance and renewals in the city centre.

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4

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through St Peter’s Square, along Princess Street, Cross Street and Corporation

Street, re-joining the existing Metrolink line just outside Victoria Station.

In developing the 2CC scheme, a number of route options were explored.

The potential solutions for a second Metrolink line through the city centre were

assessed against various criteria and reduced to two main route options. These

were the Cross Street/Corporation Street route and the Chester Road/Deansgate

route. Cross Street was selected as the preferred Metrolink Second City Crossing

route because it:

:# has short journey times;

:# can be designed to suit the local heritage;

:# %"3&;"'#.!"#+""(#2&%#'-0+-8*5+.#+"<#'.%1*.1%"'#='1*!#5'#>%-(0"'?@#

:# incorporates two new stops, helping more passengers get to the city centre

without having to change trams;

:# $%&;-("'#>".."%#7-+A'#.&#.!"#"B-'.-+0#+".<&%A#5+(#-3$%&;"(#C"B->-7-./#2&%#

future services;

:# is relatively short and therefore reduces construction time and cost; and

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Working closely with Manchester City Council (MCC), work has been carried out

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Square. This allows the integration of plans for the second tram route through the

city centre and MCC’s proposals to redevelop St Peter’s Square.

Stops

Following a detailed assessment of options the proposed tram stops are located

in St Peter’s Square and in Exchange Square. Both stops will be accessible by ramps

and steps. Metrolink’s expansion plans include changes to the existing Metrolink

facilities at Victoria Station, which will increase platform capacity in order to

operate additional services and will be carried out with the Second City Crossing

scheme in close cooperation with Network Rail. There is also a proposal to

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Second City Crossing – the new route

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Proposed Metrolink Second City Crossing

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Second City Crossing

Second City Crossing

Existing Metrolink & stop

Proposed new stop

© Crown copyright and database rights 2011 Ordnance Survey 0100022610. Use of this data is subject to terms and conditions. You are granted a non-exclusive, royalty free, revocable licencesolely to view the Licensed Data for non-commercial purposes for the period during which Transport for Greater Manchester makes it available; you are not permitted to copy, sub-license,distribute, sell or otherwise make available the Licensed Data to third parties in any form; and third party rights to enforce the terms of this licence shall be reserved to Ordnance Survey

© Transport for Greater Manchester 2011 11-0331-111434

Second City Crossing indicative only, not to scale

5

Page 31: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

6

St Peter’s Square is anticipated to contain the busiest tram stop on the Metrolink network and is currently subject to a major international design competition.

The existing stop in St Peter’s Square will be relocated to the northern end of the Square, near the Mosley Street/Princess Street junction and the existing tracks will be realigned between Elisabeth House and the Central Library. This will provide the opportunity to create a major civic space.

Following initial discussions with key stakeholders, it was agreed that the Cenotaph required a new setting which would provide better opportunity for contemplation. The area of the square by the Cooper Street entrance to the Town Hall provides an appropriate setting for this hugely important memorial, with a strong civic focus and much improved views from around the square.

As the detailed proposals for the relocation of the Cenotaph develop, ongoing consultation involving all key stakeholders will ensure continued involvement in advance of any planning application. The cross will remain in the southern end of the square and will continue to mark the location of St Peter’s Church.

The new St Peter’s Square stop will provide passengers with the ability to easily interchange between tram services from all parts of Manchester. !"#$%&'"%(')"(**%''"!#"+,'-.%''%'/"

leisure and retail facilities in the St Peter’s Square area, including the Central Library and Manchester Town Hall. It will also provide a close link to the many events held in Albert Square, such as the Christmas Markets, and connections with taxi and bus facilities in the area.

St Peter’s Square stop and relocation of the Cenotaph

Town Hall

AlbertSquare

Town Hall Extension

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Central PublicLibrary &

Library Theatre

MidlandHotel

Meeting House

Princess Street

Mos

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Dickinson

Street

Lloyd St

Coop

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Stre

etPeter St

Oxford St

St Peter’sSquare

© Crown copyright and database rights 2011 Ordnance Survey 0100022610.Use of this data is subject to terms and conditions. You are granted anon-exclusive, royalty free, revocable licence solely to view the Licensed Datafor non-commercial purposes for the period during which Transport for GreaterManchester makes it available; you are not permitted to copy, sub-license,distribute, sell or otherwise make available the Licensed Data to third partiesin any form; and third party rights to enforce the terms of this licence shall bereserved to Ordnance Survey

© Transport for Greater Manchester 2011 11-0331-111403

Second City Crossing indicative only, not to scale

Page 32: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

7

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Artist’s impression of St Peter’s Square, currently subject to international design competition

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space in the square, enhance the setting for the Cenotaph and provide a new

stop for Metrolink users.

Page 33: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

8

Exchange Square stop

This stop is located in the heart of the city’s

main shopping area and attractions including the

Royal Exchange Theatre and Shopping Arcade,

Manchester Arndale, Marks and Spencer, Selfridges,

Manchester Cathedral, the Triangle, the Printworks,

the Medieval Quarter, the new National Football

Museum at Urbis and other major retailers.

This location for the tram stop minimises the impact

on servicing and access for retailers and businesses

and can be technically integrated into the surrounding

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good accessibility to this area of the city centre. The

stop will be easily accessible by ramps and steps.

© Crown copyright and database rights 2011 Ordnance Survey 0100022610.Use of this data is subject to terms and conditions. You are granted anon-exclusive, royalty free, revocable licence solely to view the Licensed Datafor non-commercial purposes for the period during which Transport for GreaterManchester makes it available; you are not permitted to copy, sub-license,distribute, sell or otherwise make available the Licensed Data to third partiesin any form; and third party rights to enforce the terms of this licence shall bereserved to Ordnance Survey

© Transport For Greater Manchester 2011 11-0331-111404 Second City Crossing indicative only, not to scale

New

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Marks &Spencer

Selfridges

Manchester Arndale

ManchesterCathedral

ThePrintworks

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Page 34: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

9

Artist’s impression of how the Exchange Square area stop could look

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Page 35: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

10

The proposed Second City Crossing route passes through a number of

conservation areas and adjacent to many listed buildings. We are working

closely with MCC and amenity bodies to develop these proposals in a sensitive

manner that integrates with the urban realm and ensures that appropriate

consideration is given to the city’s rich heritage. The design detail will include

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the street furniture to a minimum.

The Transport Strategy for Manchester City Centre (TSfMCC) aims to provide a

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To operate the Metrolink Second City Crossing route successfully, the design

will be consistent with the access objectives of the Strategy.

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include:

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of MCC’s St Peter’s Square redevelopment;

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imposed between George Street and Cooper

Street as part of the Cross City Bus Package

proposed in the TSfMCC;

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trams as part of the 2CC scheme;

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changes to servicing access and bus routes as

part of the 2CC scheme; and

Design, access and construction

Page 36: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

11Artist’s impression of Cenotaph in St Peters Square currently subject to international design competition

! Corporation Street between Market Street and Withy Grove - closed

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In developing the scheme, we are carefully considering the needs of

pedestrians, cyclists and access and servicing requirements for businesses.

A key consideration in the delivery of the Second City Crossing is the

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minimise disruption to businesses. This will be managed by working closely

with MCC and other stakeholders to plan an appropriate construction

programme and working to an agreed Code of Construction Practice.

Page 37: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

12

How you can take part

We would like to hear the views of local residents, community organisations,

businesses and anyone who visits the city centre for work or leisure.

There are three ways to let us know what you think about our proposals:

! Complete and detach the enclosed response form and return it to us at:

TfGM Metrolink Second City Crossing,

FREEPOST RRHE-RKUU-KSJY, Manchester, M1 3BG

! Visit www.tfgm.com/haveyoursay to complete the response form online

! Email [email protected] to register your comments

Please let us know your comments by 9 September 2011.

You can visit an exhibition in the city centre where more details on the

proposed scheme will be available. The team will be on hand to answer your

questions and provide more information.

Exhibition dates

Monday 27 June Manchester Town Hall 0900 - 1700

Wednesday 29 June Exchange Court Manchester Arndale 0900 - 2000

Thursday 30 June Victoria Station 0700 - 1900

Saturday 2 July Exchange Court Manchester Arndale 0900 - 2000

Tuesday 5 July Victoria Station 0700 - 1900

Thursday 7 July Manchester Town Hall 0900 - 1700

Sunday 10 July Exchange Court Manchester Arndale 1000 - 1800

Monday 11 July Bridgewater Hall 0800 - 1730

Thursday 14 July Manchester Town Hall 0900 - 1700

Saturday 16 July Triangle 0900 - 1800

Tuesday 19 July Manchester Town Hall 0900 - 1700

Saturday 23 July Triangle 0900 - 1800

Tuesday 2 August Bridgewater Hall 0800 - 1730

Page 38: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

13

What are your views on the proposals?

We would like your views on the Metrolink Second City Crossing and the relocation of the Cenotaph.

Please enclose additional sheets if you wish to.

Q1. Are you? Male Female

About you

Your answers to the following questions will help us monitor who has taken

part in our consultation. The information you provide will only be used for

the purposes of this consultation.

Q2. Which age group are you in?

Under 16 16–24 25–39 40–60 Over 60

Q3. Do you have any long-term illness, health problems or disability which

limits your daily activities or the work you can do?

Yes No

If yes, what type of disability or impairment do you consider

yourself to have? Please tick all that apply.

Visual Hearing Speech Wheelchair user

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Other

Page 39: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

14

Q4. Which ethnic group do you consider that you belong to?

Q5. Which is your main means of travel around Greater Manchester (please

tick one):

Bus Metrolink Rail Taxi Car Cycle On foot

Other (please state)

Q6. Which of the following statements applies to how close you are

to the proposed line (please tick one):

My workplace is close

Where I live is close

Both my work and where I live are close

Neither my workplace nor where I live are close

I would like to be kept informed of 2CC project developments (please tick).

Name:

Organisation (if any):

Email:

Address:

Postcode:

The information you provide will only be used by TfGM for the purposes of development of 2CC. The information will be stored securely but may be passed to a third party engaged by TfGM for analysis.

Page 40: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

15

Next steps

Your comments will be considered as the proposals for the Metrolink Second City Crossing and relocation of the Cenotaph within St Peter’s Square are developed.

!"#$%&#$'!()$*+,*,-()-$.,+$/00$(+#$*+#*(+#12$3.45$67))$report the results of the consultation to Transport for Greater Manchester Committee (TfGMC) and Greater Manchester Combined Authority (GMCA) and will seek formal approval to make an application for a Transport and Works Act Order. The Order will provide the powers needed to build and operate the Second City Crossing.

The results of the consultation will also be reported back to MCC Executive. At the same time, work will proceed to develop a detailed design for re-locating the Cenotaph to ensure that this is addressed as part of developing designs for St Peter’s Square. It is intended that comprehensive proposals will be produced for consideration by MCC Executive in the summer.

Following a period of tendering, construction of the 2CC scheme is likely to commence in 2013 and the new Metrolink Second City Crossing extension is planned to be in service late in 2016.

We will keep you up to date with information on this project via our website www.tfgm.com/haveyoursay

Page 41: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

16

Calls to 0871 200 22 33 cost 10p a minute from BT landlines. Mobile and other

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Monday to Friday, 8am to 8pm Saturdays, Sundays and public holidays.

If you would like this information in other formats

such as Braille, in large print, on audio CD or in

other languages, please phone Traveline on

0871 200 22 33

!"#$!#%&'#!($#)!*+#

Come to an exhibition (details inside this

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Transport for Greater Manchester

Metrolink Second City Crossing

FREEPOST RRHE-RKUU-KSJY

Manchester

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Page 42: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

Appendix 2 – Media Schedule

Adverts

Advertisements were placed In the Manchester Evening News (MEN) 23rd June and 18th

August 2011 and METRO on 27th June and 22nd August.

Press Releases

05/09/2011 Last chance to have your say on second city tram line

19/08/2011 Last chance to have your say on second city tram line

12/08/2011 TfGM launch business engagement events on new Metrolink line

17/07/2011 (reissued to MEN only) Have your say on plans for a second city tram

line

08/07/2011 Have your say on plans for a second city tram line

09/06/2011 Consultation on second city tram line launched

Page 43: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

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Page 44: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

Appendix 3 Second City Crossing Flyer

Page 45: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

Metrolink

Second City CrossingTransport for Greater Manchester is promoting a

second Metrolink route across the city centre with a

new stop at Exchange Square and a new larger stop

at the north end of St Peter’s Square.

It is also proposed to relocate the Cenotaph to a

new setting within St Peter’s Square.

www.tfgm.com

Artist’s impression of how the Exchange Square area stop could look

Page 46: Metrolink Second City Crossing Consultation Summary 18 ... · 2.9 The 2CC consultation brochure was produced in a wide-range of alternative ... the advert can be found in Appendix

The proposed Metrolink Second City Crossing is part of the major Metrolink

expansion programme that will see the network triple in size by 2016 and will:

! enable more tram services to run across the city centre

! improve the reliability of all Metrolink services

! provide easy access to more parts of the city by tram

Public exhibitionsVisit one of our public exhibitions where our team will be on hand to answer

questions on the details of the scheme at:

! Manchester Town Hall

9am to 5pm: 27 June, 7 July, 14 July, 19 July

! Bridgewater Hall

8am to 5.30pm: 11 July and 2 August

! Manchester Arndale

9am to 8pm: 29 June, 2 July and 10am to 6pm: 10 July

! Triangle Shopping Centre

9am to 6pm: 16 July and 23 July

! Victoria Station

7am to 7pm: 30 June and 5 July

To find out more and to tell us what you think visit

www.tfgm.com/haveyoursay or phone 0161 244 1444

Artist’s impression of St Peter’s Square, currently subject to international

design competition

Artist’s impression of a new tram on Cross Street