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SHOW GUIDE

Rafael Mateu Lazcano Engineering and Client Services Manager CFE | MEXICO

Pallas Agterberg Director Strategy & Innovation ALLIANDER | NETHERLANDS

John Bohn CEO GLOBALNET PARTNERS | USA

Rajesh Bansal Metering Management Chief BSES DELHI | INDIA

Eugenia María Duque Mejía Energy Business Development Manager EPM | COLOMBIA

Rens Bindeman Technical Advisor SARPA | SOUTH AFRICA

David Korenfeld Federman President ANEAS | MEXICO

Ramón Aguirre General Director SACM| MEXICO

Brian Novak Advanced Metering Systems Program Manager JEA| USA

Eric Carozzi Operational Development Superintendent SABESP | BRAZIL

Diana Lorena Gómez Client Services Manager AGUAS DE MANIZALES| COLOMBIA

José Ramón Ardavín Sub director for Sanitation, Potable Water and Drainage CONAGUA | MEXICO

ENERGY WATER

METERINGAMERICA

WATER METERS U M M I T

INSTITUTIONAL SUPPORT:

La energía es la fuerzacon la que vivimos.

En Cisco queremos ayudar a las empresas de

energía a crear una infraestructura de extremo

a extremo, que sea con�able y segura en los

despliegues de Smart Grid.

La red IP, como una plataforma inteligente, es

la solución.

Dear Delegate,

Welcome to Metering Central America & Mexico conference and exhibition here in Mexico City.

This guide you are receiving contains the conference‘s agenda, map of the exhibition area as well as information about our host utilities, allied utilities and sponsors.

Smart Grids is a concept on every Utility’s investment agenda. It is a worldwide trend that will be reality in the future. In our region, Smart Grids will start through the smart meter, in order to improve utilities’ losses statistics and operational efficiency rates.

Divided in two tracks, energy and water, Metering will address key information regarding best practices in the Metering area of utilities.

In the Energy track, experts from many countries will come and share their experiences in Smart Grids implementation projects. There will be experiences from Europe and USA regarding Smart Cities, Client relationship, AMI program management; and there will be presentations from countries like India, South Africa and Brazil regarding specific strategies oriented to fraud control and market recovery: some of our main drivers to smart meter/grids investments.

The water track will present some of Mexico’s most efficient water conservation programs. Water losses, commercial efficiency and financial investment incentives are the issues that we will address throughout the agenda. There will be best practices presentations from important Mexican Water Utilities of cities such as Mexico City, Monterrey, Tijuana and many others.

Enjoy the event, ask speakers questions, take part on our debates! Your participation and contribution to the Smart Grid discussion is fundamental to the development of strategies for a fast-tracking intelligent utility in our Region.

Best regards,

Best regards,

Adriano Rehder Conference Producer SPINTELLIGENT – CLARION EvENTS

Agenda at a Glance* DAY 1

Morning Session

Opening Session: the official view on the development of Smart Technologies in Mexico

Plenary Session: Central American utilities’ drivers to invest in metering technologies and its current metering challenges

Afternoon’s Session

Regulation, financing and operations: three mandatory aspects for technology implementation in energy and water distribution

Special Session: B to B & 1 on 1 meetings

DAY 2

METERINGAMERICA

WATER METERS U M M I T

Morning Session

Remote Metering Implementation in Central America

Water Conservation

Experiences with Smart Metering programs

Regulations and tools to increase operational efficiency

Afternoon’s Session

Prepayment PossibilitiesSmart Metering for Water Distribution

Strategies and Tools for Fraud Prevention and Market Recovery

Loss Prevention Issues

DAY 3

METERINGAMERICA

WATER METERS U M M I T

Morning Session

How to minimize losses and optimize MDM

Billing and CRM for Water Utilities

Smart Grid Implementation Issues

Workshop: Planning and execution of a water metering project

Afternoon’s Session

Site visit: IUSA’s water and electricity meter factory in Pastejé

*updated May 10th

La energía es la fuerzacon la que vivimos.

En Cisco queremos ayudar a las empresas de

energía a crear una infraestructura de extremo

a extremo, que sea con�able y segura en los

despliegues de Smart Grid.

La red IP, como una plataforma inteligente, es

la solución.

Day 1, May 17th – Morning

8:50 - 9:00 Openning remarks by the president of Metering Central America and Mexico 2011

9:00 – 10:30 Opening Session: the official view on the development of Smart Technologies in México

Covered Topics: Sponsored by:

• The view of SENER for Mexico’s development of smart energy distribution;• CONAGUA’s role in the development of efficiency for Mexican water utilities;• CFE view of Smart Grid and its smart metering investments;• Challenges and perspective for Mexican energy and water distribution.

Moderator: Hugo Perez Rebolledo, Energy Manager, IIE | MEXICO

David Korenfeld, President, ANEAS | MEXICO

Enrique vargas Nieto, Comercial Coordinator, CFE | MEXICO

Ramón Aguirre, General Director, SACM MEXICO CITY | MEXICO

Jaime Ramírez Ortíz, Generation and Energy Transformation Director, MINISTRY OF ENERGY | MEXICO

José Ramon Ardavín, Sub diretor for Potable Water, Sanitation and Drainage, CONAGUA | MEXICO

10:30– 11:00 Networking Coffee Break

11:00– 13:00 Plenary Session: Central American utilities’ drivers to invest in metering technologies and its current Metering challenges

Covered Topics:• Current status of utilities’ distribution challenges: loss prevention,

metering investments, efficiency gain, billing challenges;• Perspectives for electricity and water metering;• Possible solutions for a more efficient distribution.

George Reinoso, Energy Counselor, CDEEE | DOMENICAN REPUBLIC

Gerardo Rodríguez, Metering and Substation Manager, AES EL SALvADOR | EL SALvADOR

Miguel Toriz, Billing and Meter Reading Manager, ENSA | PANAMA

Alfonso valverde, Energy Management Chief, CNFL | COSTA RICA

Otto Walter, Meternig Technology Manager, U.F. DEOCSA-DEORSA | GUATEMALA

Jairo Benito Castellanos, Regional Manager, ENEE | HONDURAS

Roberto Olivares, Representant Governor, WORLD WATER CONSIL | MEXICO

Jose Francisco Manjarrés, Sr. Specialist, IADB | MEXICO

Rolando Araya, Technology Development Director, INSTITUTO COSTARRICENSE DE ACUEDUCTOS Y ALCANTARILLADOS | COSTA RICA

13:00– 14:30 Lunch

Day 1, May 17th – Afternoon

14:30 – 16:30 Regulation, financing and operations: three mandatory aspects for technology implementation in energy and water distribution

Sponsored by:

25’ Smart Meters: The uneven California Experience

John Bohn, CEO, GLOBALNET PARTNERS | USA

25’ CONAGUA’s programs for financial support of Mexican water utilities

Eduardo Ibañez, Utilities Strenghtening Manager, CONAGUA | MEXICO

25’ Utilities financing options for technology investments in Central America

Jose Francisco Manjarrés, Sr. Specialist, IADB| MEXICO

25’ From Pilot to Operations: Looking at the new role of analytics, rate redesign and demand side management with smart metering

Bill Devereaux, Vice President Industry Strategy, ORACLE UTILITIES | USA

16:30 - 17:00 Networking Coffee Break

17:00 – 18:00 Special Session: B to B & 1 on 1 meetings

Here is something you can’t miss! We are saving an specific time slot for meetings previously scheduled by the conference coordination between event’s participants, sponsors, speakers, exhibitors and partners to generate business opportunities and commercial networking with all of the participants. Ask for information regarding these round tables with our organization.

18:00 VIP Cocktail and end of the conference’s first day

Day 2, May 18th – Morning

METERINGAMERICA

WATER METERS U M M I T

9:00 – 10:30 Remote Metering Implementation in Central America

This session’s objective is to present some of Central American first AMR implementation programs, evaluating its results and future developments.

Moderation: Javier Galvan, Sponsored by:

Project Manager and Customer Service, ITRON | MEXICO

Water Conservation

Water conservation is a major issue for water utilities, specially for those in countries with drinking water shortage such as Mexico. This session’s presentations address how to improve the efficient consumption of water, minimize technical losses and contribute for a more rational water distribution.

25’ Honduras’s improvements in remote metering automation

Jorge Córdova, Remote metering manager, ENEE | HONDURAS

Utility case study: Nuevo León’s water supply and the distribution sectorization strategy in the central area of Monterrey

Emilio Rangel, General Director, SADM MONTERREY | MEXICO

25’ CNFL’s remote residential meter reading projects

Rodrigo Espinoza Porras, Metering Lab Manager, CNFL | COSTA RICA

CESPT’s efficiency and water conservation programs

Hernando Durán, General Director, CESPT TIJUANA | MEXICO

25’ How do Mexican and Central American Utilities perceive Smart Metering implementation?

Javier Galvan, Project Manager and Customer Service, ITRON | MEXICO

Case study: the water conservation program from the city Celaya, Guanajuato, focusing on flow recovery

Willinton Navarro, Technical Director, JUMAPA | MEXICO

10:30 – 11:00 Networking Coffee Break

11:00 – 12:30 Smart Metering Case Studies

This session will present successful case studies on smart metering implementation: utilities investments drivers, challenges, technology choice, results and further development.

Moderation: Ricardo Kirschner, Sponsored by: Commercial Director, IUSA | MEXICO

Regulations and strategic tools to increase operational eficiency

Knowing specific regulations on the water sector is fundamental for utilities compromised with efficiency gain. Strategic tools also play an important role in the increase of global efficiency programs. This sesion will present regulations’s specificitys and Utilities programs that are involved in helping the utility increase its global operational eficiency rates.

25’ Special Presentation: CFE’s Smart Grids projects

Rafael Mateu Lazcano, Engineering and Client Services Manager, CFE | MEXICO

Mexico’s Utilities current status: goals and improvements opportunities

víctor Alcocer Yamanaka, Urban Hidraulic Manager, IMTA | MEXICO

25’ Case study: Post Go-Live: how to organize your business to maximize the benefits from your AMI solution

Brian Novak, Advanced Metering Systems Program Manager, JACKSONvILLE ENERGY AUTHORITY | USA

Mexico’s regulatory framework linked to water utilities efficiency upgrade

Maria Eugénia De La Peña, Strategic Projects Submanager, CONAG UA| MEXICO

25’ Smart Metering: Practical Experiences

Rafael Cueto, Independent Consultant | DOMENICAN REPUBLIC

Case study: SEAPAL vallarta’s experiences in improving its global efficiency rates

Humberto Muñoz vargas, General Director, SEAPAL vALLARTA | MEXICO

12:30 – 14:00 Lunch

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Day 2, May 18th – Afternoon

METERINGAMERICA

WATER METERS U M M I T

14:00 – 15:30 Prepayment Softwares Featured in Smart Meters

Prepayment softwares for electricity utilities are an intelligent billing alternative for residential clients in Central America. Its implementation, however, needs to be carefully thought for it involves logistical challenges, high costs and risks.

This session will present some successful case studies on prepayment technology deployment for utilities.

Moderator: Fabio Dominguez, Sponsored by: VP, ELSTER SOLUTION LLC | USA

Smart Metering for Water Distribution

New metering technologies for water distribution help increase utilities’ operational and commercial efficiency as well as contribute for a more rational water consumption. However, AMR for water distribution is not fully deployed in Latin America. This session will present successful case studies on AMR projects for water distribution addressing its difficulties, costs and benefits.

Moderation: Eduardo Neri, Sponsored by: Development Director, IUSA | MEXICO

25’ Case study: How do you create metering prepaid infrastructure that is user friendly?

Nathaniel George, Commercial Manager, DOMINICA ELECTRIC SERvICES | DOMINICA

Utility case study: Intelligent Metering: experiences from Agua de Manizales, Colombia

Diana Lorena Gómez, Client Services Manager, AGUAS DE MANIZALES| COLOMBIA

25’ Utility case study: prepaid program in EPM, results, perspectives and innovation

Eugenia María Duque Mejía, Energy Business Development Manager, EMPRESAS PÚBLICAS DE MEDELLÍN | COLOMBIA

Utility Case Study: Water Automated Meter Reading experiences from an early adopter utility. JEA shares it’s experiences and lessons learned from 5 years of AMR water meter operations.

Brian Novak, Advanced Metering Systems Program Manager, JACKSONvILLE ENERGY AUTHORITY | USA

25’ Case study: pre and post payment for energy purchase

Mohsen Deeb, Manager, ELECTROMETER | EGYPT

Utility case study: Sistemas de Agua de Huixquilucan’s self managed water system program

Abel Huitrón, General Director, SAH | MEXICO

15:30 – 16:00 Networking Coffee Break

16:00 – 18:00 Strategies and Tools for Fraud Prevention and Market Recovery

Smart Metering plays a major role in utilities’ general efficiency rates. IT tools and efficient CRM also play important roles in reducing losses and enhancing market recovery. This session will present utilities’ strategies that increased commercial efficiency and market recovery.

Moderator: Ernesto Sanchez Proal, Sponsored by: CEO, ENERI | MEXICO

Loss Prevention Issues

Both technical and commercial losses are major issues for water distribution utilities, specially for those in countries with drinking water shortage such as Mexico. This session’s presentations address best practices for loss control in water utilities: technology investments, strategic tools and loss control case studies.

25’ Utility Case Study: Social actions integrated to technical actions to reduce energy commercial losses

Gislene Santos Rodrigues, Social Projects Manager, AMPLA | BRAZIL

Case study: South Africa’s efforts, new tools and processes to prevent / minimize losses

Rens Bindeman, Technical Advisor, S. AFRICAN REvENUE PROTECTION ASSOCIATION| SOUTH AFRICA

25’ Utility Case Study: Role of IT and intelligent metering in loss reduction

Rajesh Bansal, Metering Management Chief, BSES DELHI | INDIA

Case Study: Agua de Saltillo’s Sectorization program and its results in reducing losses

Alejandro Osuna, General Manager, AGUAS DE SALTILLO | MEXICO

25’ Case Study: AMI as a tool for loss reduction in energy distribution – the Guadalajara experience

Ernesto Sanchez Proal, President and CEO, ENERI | MEXICO

Case study: strategies for loss reduction in Universidad Autónoma de México – PUMAGUA

José Daniel Rocha, PUMAGUA coordinator, UNIvERSIDAD NACIONAL AUTóNOMA DE MéXICO| MEXICO

25’ Integrated Losses and Distribution Management System

Miguel Muniz, CEO, ELECTRICAL SUPPLIES | DOMENICAN REPUBLIC

Losses control and reduction: the experiences of SABESP, São Paulo

Eric Carozzi, Operational Development Superintendent, SABESP | BRAZIL

18:00 End of conference’s second day

Day 3, May 19th – Morning

METERINGAMERICA

WATER METERS U M M I T

9:00 – 10:30 How to minimize losses and optimize MDM

This workshop will look at all the aspects of metering issues to effectively manage the demand: how to identify shortcomings in the metering system, how to plan ahead, how to minimize non technical and technical losses, how to know which meters should be used for what application, how to effectively manage metering data, MDM platform requirements when integration meter data in business and operational processes, how to get the consumers to support the effort and how to deal with legal matters and compile guidelines to give guidance to Utility officials.

Moderator: Martín Camargo, Sponsored by: Energy Account Manager, CISCO | MEXICO

Billing and CRM for Water Utilities

Billing plays a major role in utilities’ general efficiency rates and this session will present utilities’ billing strategies that increased commercial efficiency and customer relationship.

Moderator: Edward Kobeszka, Sponsored by:

Marketing Manager, ACLARA | USA

40’ The evolution of AMI, an integral element of Smart Grid

Martín Camargo, Energy Account Manager, CISCO | MEXICO

Case study: metering and client management investments, profitability from customer care quality

Francisco Núñez Escudero, Client Services Director, SACM | MEXICO

40’ Efficient demand management through metering aspects: South Africa’s experiences

Rens Bindeman, Technical Advisor, SOUTH AFRICAN REvENUE PROTECTION ASSOCIATION | SOUTH AFRICA

Aguas de Pereira’s billing program and its impact on financial stability

Maria Irma Noreña, Manager, AGUAS Y AGUAS DE PEREIRA | COLOMBIA

Case Study in Leakage Control and Research Findings on Customer Meter

Edward Kobeszka, Marketing Manager, ACLARA | USA

10:30 – 11:00 Networking Coffee Break

11:00 – 12:30 Smart Grid Implementation Issues

Smart Grid is a broad concept that regards a more intelligent way of generating

and distributing energy to consumers. To invest in a smarter grid means

implement many innovative technologies that will reduce utilities costs and

increase their operational efficiency. Nowadays,however, these investments still

carry many risks and utilities need to think thoroughly in issues such as: equipment interoperability, telecommunication technologies, client relationship amongst other issues. This session will present case studies of projects of smart grid implementation and its major challenges.

Moderator: Martín Maqueda, Sponsored by: Project Manager, IIE, MEXICO

WORKSHOP: Planning and execution of a water Meter project

This workshop will engage the audience in finding answers to key issues regarding decision making for metering systems and commercial management. Using integrated mathematical models and a Strategy Program, this workshop will address:• When to foretell the efficient life of a meter or the best moment for its

substitution• How to optimize the billing levels of your meters• How to distinguish price differences between an economic meter and a

‘’cheap’’ meter• Which investments in metering technology and commercial management

involves best benefits for utilities and consumers• How can a smart metering system help water distribution be more efficient

and cost saving

Fernando Milanes, President, CICASA | MEXICO

Sponsored by:

25’ Case Study: The importance of customer interaction in the deployment of Amsterdam Smart City program

Pallas Agterberg, Director Strategy & Innovation, ALLIANDER | NETHERLANDS

25’ Why the utilities need to engage the customer for the smart grid deployment to be successful?

Carlos Ramón, General Manager – Global Ventures, SILvER SPRING NETWORKS| USA

25’ Case study: development and implementation of a RF Gridstream inteligent network in Colón City, Panama: objectives, considerations and benefits

Miguel Toriz, Billing and Meter Reading Manager, ENSA | PANAMA

Closing Debate Panel

This session will engage the audience in a closing debate, refreshing key issues discussed during the event and emphasizing utilities’ next steps to enhance its distribution and efficiency rates.

12:30 – 12:40 Metering BINGO: take part of our vendor BINGO and get a Blue Label Whisky

12:40 – 14:00 Lunch

Day 3, May 19th – Afternoon

METERINGAMERICA

WATER METERS U M M I T

14:00 – 18:00 Site visit: IUSA’s water and electricity meter factory in Pastejé *

Metering Central America and Mexico ends with a site visit to IUSA’s industrial complex in Pastejé. Energy and water distribution companies can find both interesting and ilustrative this visit to the impressive meter factory.

A former Hacienda, Pastejé is a unique Industrial City, one of the largest in Latin America. It is home to IUSA´s manufacturing facilities, holding over 70 different industrial processes and manufacturing more than 6000 products. At Pastejé, you will witness the high quality process which involves the manufacturing and testing of IUSA´s water and electricity meters.

This guided tour will give you the chance to better understand how can meters be more accurate, reliable and effective, clarifyingwhich are the aspects you should look for when looking for meters to your company.

14:00 Departure from Hotel

15:30 Beginning of the guided visit

17:30 Return to the Hotel and end of Metering 2011

*visit allowed for utilities, associations and university personnel only. ID presentation is mandatory