metered demand and distributed energy resources customer … · 2019-09-30 · make sure you attach...

MAKE SURE YOU ATTACH THE SURVEY FORM

Subject: - Ask the Expert Surgery Feedback

Metered Demand andDistributed Energy Resources

Customer Forum26th September 2019

Antony White & Steve Halsey

2016. UK Power Networks. All rights reserved

Housekeeping

Please take time to give feedback (SLIDO)

Toilets Fire exitsPlease put phones on

silent

2


Who is here today?

Guest Speakers

Lewis Hubbard Greater London Authority

Tom O’Connor Greater London Authority

Mark Adolphus Director of Connections

Neil Madgwick Head of Service Delivery

Steve Bradley Head of Major Connections

Richard Pepper Head of Connections Projects (London)

Andy Braund Head of Connections Projects (Eastern)

James Cooper Connections Manager Projects (South East)

Steve Foster Major Connections Manager

Steve May Senior Programme Manager

Steve Carlow Major Connections Manager

Jim Vasey Major Connections Manager

Mark Edwards Technical Services Manager

Neil Clarke Head of Highway Services & Disconnections

Holly Woolliscroft Communications Engagement & Event Lead

Judith Edgerton Customer Relationship Manager

Michael Howe Customer Relationship Manager

Francis Harris Customer Relationship Manager

Nigel Turner DER Business Analyst

Catherine Granick Project Manager

Adriana Laguna Senior Innovation Strategy Manager

Matt White Lead Power System Development Engineer

Harriet Walsh Power System Development Engineer

Rona Mitchell Innovation Engineer

Noel Jemma Property & Consents Connections Manager

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2016. UK Power Networks. All rights reserved27/09/2019 4427/09/2019 4

Mark AdolphusDirector of Connections

4


Agenda 09:30 Housekeeping, Slido ‘test’ question – Antony White

09:40 Welcome & Intro - Mark Adolphus

09:50 Service Development Plan (ICE) - Initiatives completed and underway – Antony White & Steve Halsey

10:20 DNO to DSO (Update) & Active Network Management – Matt White

10:55 After coffee breakout sessions explained

11:00 – 11:15 Coffee and comfort break followed by breakout sessions

11:15

DER focus - SWRR (system wide resource register) | Outage planning tool | ALoMCP(accelerated loss of mains change programme) + 10 minute breakout for ideas for ICE 2020/21

Metered Demand focus – Legal, process overview | Heat, Planning for the future | GLA, Utilities / Developers Process | UK Power Networks Connections in the Competitive Marketplace + 10 minute breakout for ideas for ICE 2020/21

12:15 – 13:15 Lunch and networking

13:15 EVs – Current developments / standards – Neil Madgwick

14:00 Questions for Mark & the SMT, Event Feedback (Slido) & Close

5


Antony WhiteStakeholder Engagement & Account Manager

Service Development Plan 2018 / 19

6


Looking Back / Looking forward report 2018/19• The Looking Back/Forward report was submitted to Ofgem at the end of May

and is available on our website to view here• In it, we detail how we developed and delivered our plans for 2018/19

(‘Looking Back’) and how we developed our plan for 2019/20 (‘Looking Forward’).

7

https://www.ukpowernetworks.co.uk/internet/asset/dd2573ad-b555-4636-875e-fdf019fc9577/Looking%20Back%20Looking%20Foward%20Report%20Final%20v2.pdf


Ofgem Consultation 2018/19• Ofgem issued a consultation seeking stakeholder feedback in late June

• At the end of July - Ofgem shared non-confidential responses with network companies

• In August, DNOs submitted their responses to Ofgem

• Ofgem now have to decide if we have involved you enough in our planning and delivered on our commitments and then decide if a financial penalty will be applied to DNOs

• We received 10 responses to the consultation - 1 Nil score, 1 not satisfied, 2 satisfied, 6 very satisfied. – See next slide

8


Ofgem Consultation responses - 2018/19

9


Antony WhiteStakeholder Engagement & Account Manager Steve HalseyDER Development Manager

Service Development Plan 2019 / 20

10


Service Development Workplan 2019/20• Through 6 months of collaboration with stakeholders, we published our 2019/20

Service Development Workplan at the end of April. The plan can be viewed here

11

https://www.ukpowernetworks.co.uk/internet/en/have-your-say/documents/UKPN12912%20ICE%20Workplan%202019-20%20FINAL.pdf


Service Development Workplan 2019/20 – Quarter 1– Quarter 1 Update April – June 2019 was published at the end of July and can

be viewed here

– See the following slides which give more details

12

https://www.ukpowernetworks.co.uk/internet/en/have-your-say/documents/UKPN13078%20ICE%20Q1%20Report%202019_03.pdf

2016. UK Power Networks. All rights reserved13

2019/20 Initiatives Apr-Jun Jul - Aug Sept - Dec Jan - Mar

2019 2020

09.19 - Deliver Targeted EV Workshops

11.19 - Develop and publish an LV heat map for EV’s10.19 - Introduce an ‘Ask the expert’ service for EV customers

13.19 - Hold subject specific workshops14.19 - Review the process for extending quote validity15.19 - Develop and monitor a set of KPI’s for the quotation and delivery of

diversionary works

17.19 - Develop a guide of how to enhance security of supply18.19 - Develop a process for the refund/reuse of plant used for Temporary Builders

Supplies 19.19 - Provide a ‘Quote by’ date to the applicant [customer] when a project is

allocated to a designer (and minimum information has been received)

31.19 - Review our acceptance and milestone payment process

IN PROGRESS

IN PROGRESS

IN PROGRESS

COMPLETE

COMPLETE

COMPLETE

COMPLETE

COMPLETE

IN PROGRESS

IN PROGRESS

IN PROGRESS

16.19 - Develop a guide on the process for undertaking EHV cable diversions

IN PROGRESS


Develop and publish an LV heat map for Ev’s – June 2019

To find further information on the visibility of available electricity network capacity for the connection of Electric Vehicle charge points, please click on the following link, which will open the LV electric vehicle heat map Here

11.19Introduce an ‘Ask the expert’ service for EV customers – April 2019

Did you know that UK Power Networks offer an EV Ask the Expert Service for all pre-application enquiries. If you would like to ask us a question;

Email us,Book a face-to-face meeting,

10.19Metered Demand - Initiatives Complete

Complete

14

https://dgmap.ukpowernetworks.co.uk/site/?q=ev_ext

https://ukpowernetworks.us15.list-manage.com/track/click?u=1f38ad6e62568e8e10bf652f9&id=e292dc6ea8&e=18c627ef33

https://ukpowernetworks.us15.list-manage.com/track/click?u=1f38ad6e62568e8e10bf652f9&id=e9b1c86afc&e=18c627ef33


Metered Demand - Initiatives Complete 17.19Develop a guide of how to enhance security of supply – July 2019

9.19

Deliver targeted EV workshops -From September 2019

• 5 July – Delivered jointly with SSE

• 23 July – Delivered to Local Authorities

• Further workshops TBC

Complete


16.19Develop a guide on the process for undertaking EHV cable diversions- July 2019

Metered Demand - Initiatives Complete

Complete

16


Metered Demand - Initiatives Underway

Complete

Complete

Review the process for extending quote validity – September 2019

So far:

Following discussions with stakeholders, and internally with the Connections Design teams within UK Power Networks a process has been drafted

Next Steps:

• Finalise & publishoutcome

14.19 18.19Develop a process for the refund/reuse of plant used for temporary builders supplies – December 2019

So far we have: Identified circumstances wherethe refund/reuse of plant used for temporary builders supplies may be applicable (incl review of feedbackreceived in 2018)

Next Steps: Discuss potential solutions with UKPower Networks’ representatives(Operations, Supply Chain, Standards,Connections & Regulation)Draft proposal/ process

17


DER Initiatives 2019/201.19 Introduce SLAs for response to enquiries from flexibility service providers Sep-19 Green

2.19 Assess feasibility of introducing a curtailment index to reduce curtailment uncertainty for new flexible customers Dec-19 Green

3.19 Promote flexibility revenues opportunities to existing customers within flexibility zones Mar-20 Green

4.19 Develop and co-design with customers an innovative market-based approach to managing generation constraints on the network Mar-20 Green

5.19Deliver DSO KPIs that measure and track customer satisfaction, system performance, and reliability of flexible customers and providers and benefits of flexible connections

Sep-19 Green

6.19 Develop a combined connection and flexibility offer Sep-19 Green

7.19 Undertake a feasibility study to develop a system wide resource register as part of the Open Networks programme Ongoing project Green

8.19 Deliver DER outage planning tool Mar-20 Green

12.19 Run workshop with customers and agree a programme of work to make enhancecements to the DG Mapping tool Feb-20 Green

28.19 Develop Factsheets to support new customers looking to use the UKPN heat maps, DG Mapping Tool and Piclo Flex platform From Sep 19 Green

29.19 Introduce "optioneering" product Feb-20 Green

30.19 Review surgery trial (Initiative 33.18 in the 2018/19 Workplan) and implement a new process as BAU Jul-19 Complete

32.19 Deliver revised process for customer adding to/altering an existing connection Jul-19 Complete

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Introduce SLAs for response to enquiries from flexibility service providers– September 2019

[email protected]

1.19Deliver DSO KPIs that measure and track customer satisfaction, system performance, and reliability of flexible customers and providers and benefits of flexible connections – September 2019

5.19

Service Response TimeGeneral enquiry 3-5 working days for basic

enquiries

Enquiry on an ongoingFlexibility Tender

3-5 working days for basicenquiries

Incident relating to theRegistration,Prequalification,Competition of an ongoingFlexibility Tender

2-3 working days

Enquiry on a futureFlexibility Tender

1-2 weeks

Advanced/Technicalenquiry

2-3 weeks

19

mailto:[email protected]


Run workshop with customers and agree a programme of work to make enhancements to the DG Mapping tool– February 2020

• Workshop held with customers to gather improvements / ideas

• 21 Improvement actions identified• Some functional, some new• Currently working with UKPN IS

and developer to scope• Phased delivery likely between

now and end of March 2020

12.19Develop Factsheets to support new customers looking to use the UKPN heat maps, DG Mapping Tool and Piclo Flex platform – From September 2019

28.19

20


Review surgery trial (Initiative 33.18 in the 2018/19 Workplan) and implement a new process as BAU - July 2019

Following customer feedback we trialled the booking of ad-hoc surgeries (rather than fixed day/week). Trial ran for 3 months and we have now implemented as BaU

• Surgery booking with 7 working days of initial contact

• Submit plans/details in advance• Trialling written response

30.19Deliver revised process for customer adding to/altering an existing connection –July 2019

32.19

G99 SAF

21

2016. UK Power Networks. All rights reserved2227/09/2019 22

A Smarter Energy Future“DNO to DSO”

22


May 2019 - 1 week without coal generation

The UK Energy mix is changing and the impacts are being felt now

Carbon emissions in electricity down

50% on 2012

The Capacity of Renewable Energy (41.9GW) overtakes that of fossil fuels (41.2GW) for the first time

Twilight for coal: Rugeley power station in Staffordshire, which is now being demolished. Photograph: Northern Nights Photography / Alamy Stock Photo

Britain has gone a week without using coal to generate electricity for the first time since Queen Victoria was on the throne, in a landmark moment in the transition away from the heavily polluting fuel

The Guardian 8 May 2019

UK sets new wind power record as turbines deliver 14 gigawatts for first time – 37 per cent of nation's electricity

23

https://www.theguardian.com/environment/2019/may/08/britain-passes-1-week-without-coal-power-for-first-time-since-1882#img-1


What is driving the change?

Transition to a low carbon economy

• Mandated carbon budgets

• Air quality regulations• Vehicle emission

standards

Technology revolution

• Rapid cost reduction in renewable tech

• Digitisation • Connected homes• Electric Vehicles• Block chain technology• Machine learning

• Population growth/urbanisation

• ‘Local is best’ • Affordability• Increasing expectations -

choice, transparency, value

Societal changesChanging regulatory environment

• Outputs focused• Promoting innovation and

competition • Reducing Energy costs

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Centralised- few large GeneratorsPredominantly fossil fuel based

One way power flowsPredictable - Planned

Customers consume onlyFlexibility from large generators

Decentralised (Thousands of distributed generators)Hybrid – Vast volumes of renewables

Bi-directional power and information flowsIntermittent – Actively Managed

Customers self-produce, consume and tradeFlexibility from Demand, Storage and generation

The evolving energy landscape“Traditional” “Emerging”

25


What could this look like in the next 10-15 years?

The UKPN world in 2030: Up to 4m EVs, 4GW of battery storage and 13GW of DG26


The future is now!

Electric Transport

Distributed Renewables

LocalStorage

Electric Transport Heat

Over 160,000distribution connected

generators

200,000EVs sold in the UK

18.5 million carbon emission-free passenger journeys

30% on our

networks

28GW enquiries

2.1GW

200MW+connected storage

accepted offers

300 non-domesticinstallations under the RHI

~6000 domestic installs under the RHI domestic

6GW+renewable DG connected

27


Keeping the lights

on

Providing great

customer service

Lowering our costs

Support whole

system optimisation

Enabling markets

Secure and reliable supplies taking into account two way flows and greater intermittency

Facilitating cheaper and quicker connections using proven innovation

Optimising network investment decisions using alternative flexible solutions

Collaborating with the GB SO to deliver ‘whole system’ outcomes that are best for customers

Enabling market solutions for DER to provide flexibility to local and wider system

Emergent DSO Full DSO

The changing role of distribution networks

28


Customers are shaping our DSO transition

Customers said

Visit: FutureSmart.ukpowernetworks.co.uk

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2016. UK Power Networks. All rights reserved 30

Our DSO Strategy – 5 key areas 2017-2019


Distributed energy resources (DSR, generation, storage) that can increase generation or reduce consumption in return for payment to support the local electricity network

New network capacityInvestment trigger

WHAT: Strategy to Action: ‘Flexibility’

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Our Key Flexibility Roadmap Principles

Creating new transparent, competitive markets in collaboration with the distributed energy community

32


Winter 18/19 Flexibility tender

94.76MWCapacity requirement

18.1MWFlexibility Contracts

4 met operational needs

Smaller volumes in 3 zones

28 zones tendered19 prequalified

15 bid

£450kNew revenue streams for

flexibility providers

£12mFunding pot for Flexibility


Flexibility – a network service

Brandon2MW

Lewes Newhaven

7MWRomney Warren

1.5MW

Leighton Buzzard5MW

34


Online dating…

“…Overworked substation seeking supportive battery…”

Visit: PicloFlex.com or email [email protected] 35


Timeline – the next few months

Completion of tender

Apr 2019

Flexibility Forum

May 2019

Flexibility contracts awarded

8 July 2019

Late July 2019

Publish new Flexibility zones

for Q1 2020

Sept2019

Oct2019

Publish Flexibility zones to be re-tendered Q4 2019

Close of registration and

bidding for flexibility tender

Nov – Dec 2019

8th OctPre-qualification

submission deadline

36


WHAT: Strategy to Action: ‘Rollout ANM’

“Using flexible network customers autonomously and in real-time to increase the utilisation of network assets without breaching operational limits, thereby reducing the need for reinforcement, speeding up connections and reducing costs”

ENA’s definition from ANM Good Practice Guide

Active Network Management

Software

Network Distributed Generation

Power

An intelligent centralised software platform that will support those services and products that require real-time monitoring and control of DER.

37


Roadmap of ANM Products

Flexible Connections

Flexible Services TSO-DSO Network

Optimisation

Cover all voltage levels Cover all three UKPN licenced regions Integrating innovative technologies

and commercial arrangements

Distributed Energy Resource Management

Constraint Management Network asset monitoring and network

optimisation Operational forecasting and offline

simulation Commercial and market capabilities

38


Active Network Management (ANM) – the rollout

Flexible connections offered in all 3 licenced areas using ANM

Wind(8)Solar

(13)

CHP(2)

Rollout of Active Network Management from 2020Rollout of Active Network Management

Live flexible connection DGs managed by ANM

117MW managed by ANMAcross 2 of our 6 live ANM zones23 flexible connection customers

2019

2020 Dispatching Flexibility resources to defer reinforcement using ANM

39


Flexible Connections across all parts of UKPN

A New Flexible DG Connections Process

xNo need to wait for specific ANM zones to open, you can apply for an FDG connection anywhere across our networks

Go live 30 September for new applications

from 1 October40


Check out our DG Mapping Tool and Heat Maps to see if there are active constraints in

your area

Apply for a Budget Estimate to compare (where applicable)

high-level costs of unconstrained and flexible

connection options (including estimated curtailment range)

You can use this information to decide whether you want to apply for an unconstrained or flexible connection for your

Formal Quote

If you apply for a Flexible Connection Quote, you will

receive a Curtailment Assessment report with your Flexible Connection Quote

The Process

41


Improved DG Mapping Tool – rollout 2019/20

New Curtailment Layer

42


In Summary – New Connections Process

Both unconstrained and constrained connection options will be made available across the three license areas:1. based on the technical parameters of the network;2. technologies looking to connect; and 3. the cost of connection.

What we’re improving to facilitate this

• Simple application process using existing forms (FDG feasibility is not needed)• Applicable to both budget and formals• Clarity on dates from application to energisation• Clear visibility of the criteria used by UK Power Networks in assessing constrained connections• Using DG Mapping as a first guide on curtailment or new areas of interest to FDG type

43


Flexible Connections - qualifiers Release 1

Thermal constraints on circuits and transformersVoltage constraintsHV and EHV Connections New Generation customers & storage customers with generation constraints

Future ReleasesExisting generation customersDemand customers & storage customers with demand constraintsLV connections

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2016. UK Power Networks. All rights reserved27/09/2019 454527/09/2019 45

Q&A

45


Break Out Session• DER focus

– Room 2 – Steve Halsey » SWRR (system wide resource

register)» Outage planning tool » ALoMCP (accelerated loss of

mains change programme) » Ideas for improvements

2020/21

• Metered Demand focus – Room 1 - Antony White

» Legal, process overview » Utility Infrastructure - GLA» Heat - Planning for the future» UK Power Networks

Connections in the Competitive Marketplace

» Ideas for improvements 2020/21

47


DER Breakout slides• Delivered comprehensive range of initiatives since

2015 - update on some current activities• SWRR• Outage planning tool• ALoMCP

• What would you like us to focus on – initial thoughts for next years Service Delivery (ICE) plan?

48


System Wide Resource Register (SWRR)

• An Open Networks piece of work

• Started life in 2018 as feasibility study

• Developed further this year WS2 P1

• Interim webpage hosted on ENA website

49



50


Data structure

51



• Developing work done last year

• Defining data fields/descriptors

52


Next steps

53


Outage Planning Tool – Network Vision Listening to our customers

• Improving customer satisfaction is one of our key priorities and placing stakeholders at the heart of what we do has been a feature of our organisation since 2010

• This project has been created based on feedback from customer requirements

54


Interdependencies

Outage plan Capital

Programme

Asset Managem

ent

Projects/ Major

Connections

Interconnected DNOs Faults & defects

National Grid

Maintenance

Large Power Users

You/DERs

Maintenance Plan

Capital Plan 120 mths

Enquiries

P6 Plan

ED1 Plan96 mths

Local

National

Asset Portfolio Plan

Network Operations/Control

Customers

DAILY/WEEKLY/MONTHLY/YEARLY

WORK PIPELINE VISIBILITY

55


The challenge – striking a balance

RISK CONFIDENCE

96

mon

ths

ED

1 P

lan

12 M

onth

s

8 W

eek

ahea

d

3 M

onth

s

Projects/ Major

Connections

Asset Management

Capital Programme

18 M

onth

s

Network Operations/Control

Wee

k ah

ead

56


Outage Planning & Tracking Tool

57


Engaging with Customers

58


Developing DER User Stories

• When I need to request an outage–I would like to fill out a simple form–Allow Outage Planners to view and process request

• When an outage is planned that affects a DER site–I would like an automatic notification–Allows DER to take appropriate action

59


DER Requirements

60


Outages within the tool

61


Detailed Outage View

62


Companies will be added for web access

63


Manage your contact details

• Companies with individual logins will be added– Super user will be created per company with rights to alter companies

details and add/remove users– Customers will have the ability to change details in real time

removing delays in processing changes 64


Individual Site Information

• Sites will have companies associated to them

• Customers can chose who from their company list is associated on a person by person basis

• Sites will have address and MPAN data to ensure no misunderstanding on site being referred to

65


Notifications - Email

Notifications - Within the tool

66


Customer Reports

• What do you want to see?• Routine reports or just communication of changes?

67


Request Outage on your Sites

69


Dashboard• Is this of use?• What would be

useful to see here?– Changes– Number of

outages– Sites at Risk– Shutdowns– MW

constrained?

70


Progress

• Project due to trial in SPN October 2019• Moving system to UKPN IT environment (Sept/Oct 2019)

–Allows internal login classes for all users–Allows external logins and third party information to be

added–Allows customers to test interface

71


Feedback on Tool

• Does this have the information you want?• How do you want information presented?• How do you want the reports?

–Email–Notifications in tool–What level of detail in each?–What type of change is significant enough to instigate a

report?

72


Do you want to participate in Trial

• The trial and the feedback we receive will shape what is produced for you

• If you wish to get involved contact us:–DG-Q&[email protected]–[email protected]–[email protected]

73

mailto:DG-Q&[email protected]



7427/09/2019 7474

Accelerated Loss of Mains Change Programme

DER Forum Update - 23 Sept 2019

75


76


77

• Apply for payment on ENA website: http://www.ena-eng.org/gensite2/index?action=login

• Fixed Payment is according to the works required on site, as follows:


Payment Programme Details

• To apply you need to have identified the LoM protection settings at all devices that provide LoM protection at your site and state in application what works will be required at each device, i.e. settings change on existing device, device replacement, LoM function deactivation.

http://www.ena-eng.org/gensite2/index?action=login

78

12WGenerators apply via online portal

Generators enters site, LoM protectiondetails and lead times - -

2W -DNO checks generator details against own records and pre-qualification criteria. Forwards to NGESO if criteria is met.

-

2W - -NGESO checks generators against prioritisation criteria, acceptsgenerators to scheme.

2W -Automatic email sent to generator from DNO to notify of acceptance and to complete works no later than specified date

-

Payment Scheme Design

6WGenerator submits evidence to DNO that work has been completed

DNO reviews evidence, carries out site sample checks (if required)If satisfied works are complete, DNO pays generator

-

New

Win

dow

Ope

ns

TBC Generator enters in portal date works will be completed and carries out the work.

DNO contacts generator to schedule and attends witnessing appointment (if required)

-

Generator actions DNO Actions NGESO Actions


Application

Verify

Assess

Accept

Implement

Payment

79

Delivery Assurance

Scope of Works Baseline Approach Recognised Contractor

Replace existing protection device with new device

DNO witness test required Self-certification (a % of which will be subject to post-event sample checks)

Disable LoM function in existing protection device

DNO witness test required As above

Change settings on existing protection device

Self-certification (a % of which will be subject to post-event sample checks)

As above

DNO’s and NGESO need to ensure that the correct changes have been made as part of this programme

This will be done through a combination of self-certification, on-site witnessing and post-event sample site checks

DNO’s may waive the requirement to witness test a site if the person/contractor carrying out the work is recognised as competent. Each DNO will have their own criteria regarding recognised contractors. UKPN to publish this information shortly.

No DNO charge for a successful first witness test.


80

Self-Certification

Generators not requiring witnessing will need to submit evidence of the changes made to the DNO before payment can be received

Generators must submit a Pro-Forma to their DNO with details of the LoM protection changes made to their site as well supporting evidence of the changes made

The accepted forms of supporting evidence are: Original site commissioning form Similar approved test document e.g. from periodic testing of G59 interface protection Time-stamped photographs of the LoM protection before and after the changes have bene

made

The Pro-Forma document will be sent with the notification that the generator has been accepted into the programme


81

For More Information

Dedicated UKPN mailbox for customer queries: [email protected]

Visit ENA website for more information on Framework Documents, FAQ’s and more information:

http://www.energynetworks.org/electricity/engineering/accelerated-loss-of-mains-change-programme.html



http://www.energynetworks.org/electricity/engineering/accelerated-loss-of-mains-change-programme.html


What about next year?

Is there anything you’d like us to do better?Is there anything you’d like us to do differently?Is there anything we’re not doing that you’d like us to start doing?Is there anything other DNOs do better/differently?


Break Out Session• Metered Demand focus

– Room 1 - Antony White » Legal, process overview » Utility Infrastructure - GLA» Heat - Planning for the future» UK Power Networks

Connections in the Competitive Marketplace

» Ideas for improvements 2020/21

83


Legal, process overview • Noel Jemma, Property & Consents Connections Manager

84


Consents Update – YTD 2019

0

10

20

30

40

50

60

70

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

s.16 Avg. Working Day Tracker 2019

s.16 Actual s.16 2018 s.16 Average Target 60 w/days Stretch 55 w/days


Consents Update – The Journey so far

164

10391

82

53 5744

s.16 Tracker Avg. W/Days2013 2014 2015 2016 2017 2018 2019


Consents Update – What have we done

• Departmental Restructures to create a Team with a focus on Connections consents only

• Introduced new processes to continually drive down turnaround times

• Applied a new approach to risk


Consents Update – Next Steps

• Introducing new processes to put the customer “front and centre”

• Increase visibility as the transaction progresses

• Roll-out of template letters, Heads of Terms etc


Consents Update – How can you help?

• Respond promptly to UKPN correspondence

• Early contact with third party landowners, or landlords

• Promptly instruct Solicitors to progress legal formalities, and maintain focus on the transaction

• Ensure Solicitors seek Mortgagee and Restriction consents at an early stage


Greater London Authority consultation - Can we improve the process of connecting to utility networks?• Lewis Hubbard

90

UTIL ITY INFRASTRUCTURECAN WE IMPROVE THE PROCESS OF CONNECTING TO UTILITIES NETWORKS?

• Utility Streetworks Collaboration• Planning for Growth• Utility Works for Development• London Underground Asset Register• Infrastructure Mapping Application and

London Development Database• Framework Alliance Contract

I N F R A S T R U C T U R E A N D D E V E L O P M E N T C O O R D I N AT I O N T E A M

Through planning, design and construction of utility works for development, more could be done to:

1. Minimise the disruption to Londoners2. Enable better planning for growth3. Relieve pressure on development viability.

U T I L I T Y W O R K S F O R D E V E L O P M E N T –O U R P R E M I S E

Considering proposals for improvement in the planning, design and construction of utility works for development.

Engaging with local authorities, utility companies, developers, consultants and contractors to formulate the best proposals.

U T I L I T Y W O R K S F O R D E V E L O P M E N T –C U R R E N T A C T I V I T Y

Some have been working to relieve these challenges for many years, achieving success.

This is an opportunity to:• Share experiences• Align our ideas• Coordinate work

Most successful change will require mutual support

T H E S E A R E N O T A N E W P U R S U I T S

D E F I N I T I O N O F D E V E L O P M E N T F O R T H I S P U R P O S EAnything that, at some point, will require an excavator to dig into the ground…

Public Realm – Street Trees – Cycle Ways –SuDS – Residential – Offices – Industrial –Meanwhile Uses – Retail – Education – Arts –Health – Leisure – Food and Beverage –Community – Sports – Parks – Playgrounds –Wetlands – Transport Infrastructure – Utility Infrastructure – Flood Risk Management –Environmental Betterment – Waste & Recycling

• Location of utility infrastructure• Asset protection• Buildover agreements, wayleave agreements• Disconnections• Diversions• New supplies

D E F I N I T I O N O F U T I L I T I E S W O R KF O R T H I S P U R P O S E

• Investigated the nature of persistent procedural problems

• Assessed whether there is a real detrimental impact

• Gauged whether GLA involvement would be beneficial

• Begun to consider potential interventions• Assessed outcomes of Epsom Road

coordinated streetworks trial• Researched work by others

W H AT H AV E W E A N D O U R PA R T N E R S D O N E S O F A R ?

W H AT H AV E W E D O N E S O FA R ?

TYPI CAL PROBLEMS

WHAT IF…

-1-

Local plans were supported by coordinated infrastructure strategies, identifying trigger points for upgrades and cost estimates for

interventions?

P O T E N T I A L I N T E R V E N T I O N ST H AT W E H AV E H E A R D S O F A R

WHAT IF…

-2-

Developers were compelled to contact utilities at the pre-application stage?


WHAT IF…

-3-

Utility companies were able to assign project managers to development projects from pre-app

to delivery?


WHAT IF…

-4-

There was a utility capacity / development heatmap for use in pre-app planning, design and

engagement?


WHAT IF…

-5-

There was simple utility loading calculator, published and usable by any developer through

the pre-app process?


WHAT IF…

-6-

Asset location plans were able to advise stand-off distances to existing utilities?


WHAT IF…

-7-

Pre-commencement conditions required demonstration of attempted collaboration with neighbouring developers for planned works?


WHAT IF…

-8-

The GLA or Local Authorities convened local developer and utility forums, based on local

traffic zones to support collaboration?


WHAT IF…

-9-

There was a unique interoperable development ID that is usable through pre-planning, planning

and utility works?


WHAT IF…

-10-

What if there was standardised terminology, consistent between development phases and

utility company processes?


WHAT IF…

-11-

The GLA employed area specific utilities coordinators who could assist with arrangement

and coordination of utilities work?


WHAT IF…

-12-

The local highways authority could be engaged to undertake offsite utility works on the developer’s behalf, utilising their term

contractors?


WHAT IF…

-13-

The local highways authority established moratoriums on non-emergency works in the

public highway, except in defined works windows?


WHAT IF…

-14-

Survey, trial hole and as-built data could be fed back into utility company’s asset registers


WHAT IF…

-15-

We improved the notification of completions between all parties, so utility companies are prepared for resident’s supply applications?


• Prioritise and develop proposals for meaningful interventions

• Establish working groups to develop ideas and launch pilot projects, with support from IDCT allocated budget.

• Monitor and share outcomes• Propagate successes• Nurture long term systemic change

W H AT A R E W E G O I N G TO D O ?

• Interventions could be for incremental change or total systemic overhaul

• Looking to launch first pilot projects this year

W H AT A R E W E G O I N G TO D O ?

We are currently working up detailed proposals for their role. Provisionally we are thinking…

• They would be based within a local authority.• They would be equipped with dedicated

contacts in each of the utility companies in their area.

• Developers would be referred to the utilities coordinator at pre-app engagement.

UT I L I T I ES COORDI NATOR S

• They would charge fees for their services.• They would provide design advice to developers, based

on local knowledge of infrastructure.• Given proposal information from developers at pre-app,

they would process utility pre-development enquires and return the budget estimates to the developer.

• Given detailed information from developers, they would process applications for detailed utility works quotes and return to the developer.


• They would have access to the London Underground Asset Register and Infrastructure Mapping Applications to help them plan the utilities work.

• They would assist in early scheduling of utilities works and arrangement of highways licenses.

• They would seek to coordinate the developer’s utilities work with other works happening in the vicinity to minimise disruption and reduce costs.


• And we will be available to discuss through the remainder of today’s session as well.

ANY QUESTI ONS?

Electrification of Heat

UK Power Networks

Driving Change

Electrifcationof heatWhat is our role?Adriana Laguna

124


Setting the context

Current Trends

125

Heat ElectrificationEV GrowthGrowth in DG

• 9.4GW of DG connected, doubled since 2011

• Over 170,000distribution connected generators

• 77.5GW formal enquiries

• 2.6GW accepted offers

• 217MW connected storage

• 226,000+ Plug-in vehicles sold in the UK, 30% on our networks

• 30,000+ charge points across UKPN

• One to watch -slower than expected

• Large flexible load

• A mix of solutions will be key

Energy Storage


Facilitating Electric Vehicles

UK Power Networks

Driving Change

Government’s Approach

126

Dec 2018: BEIS’s Clean Growth – Transforming Heating Report

• Heat is the single biggest source of UK greenhouse gas emissions• Decarbonising heat will bring extensive change for consumers• Electrification of heat could deliver emission reductions beyond the

levels required by 2050

Mar 2019: Government announced ban on fossil fuel heating new homes from 2025


Slido Q’s

127


Facilitating Electric Vehicles

UK Power Networks

Driving Change

1. What do you think are the biggest challenges to electrifying heat?

2. is there a role for networks to support that proposition?

3. What do you think is the commercial proposition for electrifying heat?

Roundtable Questions

128


UK Power Networks Connections in the Competitive Marketplace• Antony White, Stakeholder Engagement & Account

Manager

129


Internal Meter

Positions

Quote Follow up calls

Promotion&

Advertising

New Quote Letter

Review / Amend

Payment Terms

Substation Design Standards –

Confined Spaces

Review pricing model / methodology

130


Ideas for improvements 2020/21 • 10 Minutes (template)

131


What about next year?

Is there anything you’d like us to do better?Is there anything you’d like us to do differently?Is there anything we’re not doing that you’d like us to start doing?Is there anything other DNOs do better/differently?

Thank you…

133

DrivingChangeFacilitating EVs

Agenda

• New developments in the EV market

• Insights from our analysis of the market

• Domestic customers

• Local Authorities and on-street charging

• Fleets and depot optimisation

136

Industry consultations – New developments

Stage TimeConsultation Period Until 7 October 2019

Consultation Analysis and Policy Development Autumn 2019

Building Regulations laid in Parliament Winter 2019

Transposition By March 2020

Every new dwelling or building undergoing material change of use to create a new dwelling to have a chargepoint.Minimum rated output of 7kW powerUniversal socket (Untethered)Mode 3 or equivalent Compliance with forthcoming smart

functionality regulations

137

Industry consultations – Smart charging

Government's overall aim for smart charging is to maximise the use of smart charging technologies to benefit both consumers and the electricity system, whilst supporting the transition to EVs.

Aim:• encourage consumer uptake and innovation• Use coordination and regulation to ensure market

does not evolve to have negative consequences for grid protection and consumer protection

The consultation: 15 July 2019 until 7 October 2019https://www.gov.uk/dft#consultations

138

https://www.gov.uk/dft#consultations

Electric vehicle uptake

18,000+

62,000 Plug-in cars

Charge points

1000+ EV street lights

500+ domestic installations upgraded

139

Insights from our analysis of the market

Once every 3 weeks

Users with access to home charging use rapid public charge points

2030

140

Who is charging where?

62%19%

6%

8%

4%

At Work

At HomeOff-street

DestinationEn-Route

Today

At HomeOn-street

72k38%

22%

22%

8%

9%

At Work

At HomeOff-street

Destination

En-Route

At HomeOn-street

2028

3.6m

141

Informing UKPN strategy – charging hotspots

London EV energy demand in 2025 in the BAU scenario

Secondary substation transformer reinforcement projections by 2025

142

Percentage of participants willing to change their charging behaviour for £3 a month

Peace of mind and control is key to customer buying behaviour

Understanding domestic customers charging behaviour

143

How to achieve the shift in charging behaviour

Industry-wide solutions (2023+)Interim solutions (2021-23)Market trials (2019-20)

24h

Cust

omer

de

man

d (k

W)

24h

Cust

omer

ac

cess

(kW

)

Core capacity

Optional capacity purchase

Peak pricing

24h

Cust

omer

DU

oS P

rice

“High”

“Low” “Low”

FlexibilityProcurement

Capacity based pricing

Time of UseDUoS

144

Understanding domestic V2G Powerloop

70 customer installations to begin in October

• What type of DSO service interfaces do we need?

• What commercial contracts between UKPN and third parties work?

• What are the opportunities to resolve local network constraints?

145

Informing Local Authority EV Planning Strategy

0

100,000

200,000

300,000

400,000

2020 2025 2030 2035 2040 2045 2050

Plug-in Hybrids

East Sussex EV Scenarios

0

100,000

200,000

300,000

400,000

2020 2025 2030 2035 2040 2045 2050

Low

East Sussex EV Uptake

146

Informing Local Authority EV Planning StrategyPublic charger penetration

< 1,0001,000 – 2,0002,000 – 3,000

> 4,0003,000 – 4,000

Number of EVs

East Sussex EV Uptake in 2030

147

Availability of electrical infrastructureSubstation EV heat map Capacity in the capital

Industrial Park, Lewes, East Sussex Signposting positions for rapids serving 200 town centres

https://dgmap.ukpowernetworks.co.uk/site/?q=ev_ext148

https://dgmap.ukpowernetworks.co.uk/site/?q=ev_ext

Fleets and depots

• How can fleet owners charge and be billed seamlessly at home?

• How can fleet owners use smart charging at home to participate in the flexibility market ?

149

Fleets and depots

• What tools can be developed and standardised to allow customers to optimise their behind-the-meter charging requirements (using smart charging and low carbon technologies)?

• How could a depot solution be optimised further with a profiled connection?

Seven Royal Mail depots identified for initial trial

A Depot Planning Model has been developed to optimise

energy requirements150

27/09/2019 15115127/09/2019 151

Closing Summary, Questions & feedback

151

Thank you…

152