messito user guide
DESCRIPTION
This user-guide will visually take you through every step of Messito’s messaging process – from managing users, adding contact lists, sending SMSs, tracking statistics, buying credit and viewing your invoices.TRANSCRIPT
User Guide
Introduction to MessitoDear Customer,
Thanks for entrusting Messito with delivering your SMSs to your audience, where ever they’re based in the world. Messito is committed to making your message count!
Although every effort has been taken to give you a seamless and intuitive experience of Messito, we’ve put together this user-guide to help you out, just in case you get stuck along the way. The user-guide can be downloaded and printed for ease of reference.
This user-guide will visually take you through every step of Messito’s messaging process – from managing users, adding contact lists, sending SMSs, tracking statistics, buying credit and viewing your invoices.
We’re confident that the user-guide and the FAQs that can be found on the resources section of our website will answer your queries, but if not, please contact our 24/7 support team on [email protected]
Thank you, The Messito Team
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Side bar menuClick to Send SMS, View SMS History, Statistics and Prices
Logout Button
Your Credit Limit
Upload and manage your contact lists
You
Messito support contact
Buy Credits, Payments History, Invoices & Statistics
Your Current Credits
Main settings
Minimize Menu
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Close Module
Text Fields
Module Settings/Options
Progress Buttons
Field options
Messito Modules
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Name your SMS Job
Enter mobile numbers manually without the ‘+’ or ‘00’ in the prefix (E.G. 35612345678)
Enter your Sender ID to identify yourself with the recipient (Sender IDs can be alphanumeric and up to 11 characters, including spaces)
Cost of SMS
Enter your message text
Click to Preview Message
Click to Send SMSs
Send an SMS job 1/21 2 Pick Send SMS
Use the Send SMS Module
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4
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Send an SMS job 2/2Preview stage
Successfully send SMS job
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4Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Scheduled sending Click send later to schedule a specific time and date
Select the specific date using the calen-dar
Use sliders to select the specific time
Click Done to confirm the scheduled date and time
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Customisable SMSCreate message around the parameters chosen
Click here to bring out message parame-ters
Select the parameter you want to insert in your message.
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Create a Label
Select/Edit a Label
Click here to open SMS Labelling option
Click the + sign to add a new label
Click repeatedly to toggle through colour options
Click to edit current labels
Type in title for message label
Click to delete any unwanted labels
Click save to add the label to your pre-saved list
Click on label once, to select it for your current message
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
SMS Templates Click here to open Template option
Create your own message
Click here to save current message as a template
Click on pre-saved templates to load them as your message
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
SMS HistoryClick to view SMS history
Click on the specific message to see the text message body
Visual view of the SMS statistics
Click on the specific message to see that text message body
View the SMS statistics
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
SMS Statistics Click here to open further options
Click here to select date range
Click here to change the graph type
Drag mouse onto graph to see further numerical statistics
Click here to change the group type
Click on the option to remove its statis-tics on the graph
Use sliders to select the specific time
Click here to filter by user
Click here to export the report to PDF (Printable version)
Click done to confirm
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
SMS PricesType here to search for a specific country’s price list
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Contacts List 1/2Open Contact List from menu
Click here to open Refine List
Sorting Criteria
Type here to search for a specific contact
Toggle through page numbers to scroll through contacts
1
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Contacts List 2/2Click on each contact tab to view details
Click on the pen to edit fieldMessito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Add Contact 1/2Click to add new contact
Click to preview
Click here to open customise fields
Click to add another field name
Click to edit field name
Click to enable groups on the contact
Fill in each box with the required information
Click to add another contact after this one is saved
Click on the + sign to edit field
Click to choose the group where the con-tact will be saved
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2
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Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Add Contact 2/2Preview stage
Successfully saved contact
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4
Click here to save a new contact
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Import Contacts 1/3Open Import Contacts from menu
Select file to import
Click to open
Click Choose File to upload the contact list
Tick box if your contact list contains titles (Mr. Ms. Dr. etc)
Once file is selected click Upload
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Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Import Contacts 2/3Select which sheet in your document contains the contact list
Select which header will reflect titles in your contact list
Click on Fields to proceed to the next step
Click on options to proceed to the next step
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Import Contacts 3/3Click on update conflicts for any match-ing data to be updated with the new data from your list
Your contacts have successfully been submitted
Toggle through your groups to add these new contacts to them
Click on Import to proceed to the final step
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Contact GroupsOpen Contacts Group from menu
Type here to search for a specific contact group
Click to edit group name
Click to remove a contact from a group
Click to view a contact group’s specific details
Click to delete Contact List in the group
1
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Buy Credits 1/2Open Buy Credits from Finance menu
Enter amount of credits to be purchased
Cost of credits in Euro
Click on the Preview tab to move on to the next step
Select payment method
Purchase Summary
Click to confirm purchase
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Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Buy Credits 2/2Enter Card Number
Enter card holder name
Enter expiry date and CVV (last 3 digits at the back of your card)
Click pay to finalise the payment
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
BillingClick on the specific purchase to view details
Full cost price for credits in Euro
Toggle page numbers to scroll through the list of purchases
Click on the payment to view further details
Amount of credits purchasedMessito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Invoicing 1/2Open Invoicing from the finance menu
Click on the invoice you would like to view
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Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Invoicing 2/2View Invoice (Printable Version)
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
StatisticsOpen Statistics from the finance menu
Click here to open further options
Move mouse onto graph to see further numerical statistics
Click here to change the graph type
Click here to filter by user
Click on the option to remove its statis-tics on the graph
Click here to change the measurement type
Click here to select date range
Click here to export the report to PDF (Printable version)
1
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Settings - User InfoClick on the tabs to view details
Information about your recent activity
Click to reset password for your account
Your current credits
Click on the pen to edit field
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Settings - System logsOpen System logs from the Settings menu
Click on the user to bring up further information
Toggle through the list of system logs
Further information about the user
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Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu
Settings - Manage usersOpen Manage Users from the Settings menu
Click here to add a new user
Click on the pen to edit field
Toggle through the list of system logs
Click here to disable a specific user
Click here to reset the password for the user
Click here to remove a user from the system
Click on the user to view details
1
Messito Modules
Send an SMS job
Scheduled sending
Customisable SMS
Create a Label
Select/Edit a Label
SMS Templates
SMS History
SMS Statistics
SMS Prices
Contacts List
Add Contact
Import Contacts
Contact Groups
Buy Credits
Billing
Invoicing
Statistics
User Info
System logs
Manage users
Intro
Side bar menu