meru networks : avoiding campus wi-fi move-in day blues
DESCRIPTION
In this video, you will learn how to tackle the wireless connectivity challenges that schools face every semester, without compromising on the quality, safety and security of the Wi-Fi connection. Schools these days are expected to keep up with the high demands of the tech-savvy generation glued to their Wi-Fi devices. Delayed, slow or complicated connectivity issues immediately put off students. They don't think a moment before ranting about it on social forums that cause an irreparable damage to the reputation of the school. While students expect easy and flawless wireless connectivity from day one, the school's IT teams struggle to keep up with the barrage of devices each student brings in. IT also has to ensure wireless LAN solutions provide uninterrupted Wi-Fi connectivity in classrooms, libraries and in every corner of the campus, which adds to the endless anxiety of the school staff. Wireless registration, authentication and access don't have to be so cumbersome and complicated. Meru's bring-your-own-device (BYOD) solution for universities ensures network security and balanced network loads at all times thereby providing hassle-free Wi-Fi access. It also automates many of the requirements for maintaining and managing a secure, high-performance network, giving the much needed relief to the IT staff.TRANSCRIPT
Day 1 of School
10,000 StudentsSeeking Immediate Connectivity for their
30,000+ BYODs(Smartphones, Tablets, Laptops,
Xboxes, PlayStations, Wii’s)
Frustrated Students and IT Staff
Sing the Move-in Day Blues
FIRST IMPRESSIONS MATTER!
Students are paying thousands of $$ to attend your school
Having to wait in lines or jump through hoops
to get Wi-Fi access sends the wrong first
impression
Negative social posts about this year’s move-
in day can turn away next year’s prospective
applicants.
STUDENTS WANT: CONNECTIVITY EVERYWHERE
Campus
Library Stadium
Classroom Classroom Classroom
Dorms Dorms Dorms
Clients
REMOTEHome, Distance Learning
OUTDOORQuad, Stadium, Mesh
INDOORLibrary, Classroom, Dorm
CURRENT WAYS TO PROVIDE THIS
Hands-On: Self-service Guides
Everyone hates reading long self-service instructions
Schools’ self-help pages often struggle to keep up with the latest technological developments
Hands-Off:Connectivity days
Students bring their devices to experts for help.
IT staff spends hours or even days handling student tech support
Automation:IdM tools
Home brewed utilities – help users in an automated fashion, but require IT resources
3rd party solutions – do not integrate into your network
1 2 3
All are cumbersome, time consuming, difficult to scaleNEED TO ADOPT BEST PRACTICES
WHAT YOU NEED IN A SOLUTION
Streamlined Processes
Scalability
Support Across Varied Devices
Year-round Connectivity
Tools for Automated Management
BYODManagement
OnboardWLAN
Solutions
ConnectAcademic
Applications
Learn
BEHIND THE SCENES: IT WANTS TO ENSURE…
Proper device registration
Network security
Balanced network loads
Compliance with network requirements
and mapping to IT policies
Connections to appropriate
access point, SSIDs and
VLANs
Configuring 802.1X and certifications
WIRELESS NETWORK BEST PRACTICES
1 2 3 4
Manage expectations
Automated. Integrated.
idM
Segregate Wi-Fi traffic
Devote appropriate resources
IdM CONNECTIVITY – A KEY SOLUTION COMPONENT
Federated Access
BYOD Provisioning
Guest Management
VALUE OF IdM
FEWER WI-FI COMPLAINTS
CONVENIENCE OF SINGLE SIGN-ON
IMPROVED ITPRIORITIES
INCREASED REVENUE
NEXT GENERATION: INTEGRATED IdM
Hands Off Hands OnAutomated Identity
Management
Online Help / Orientation Packet
Do Nothing
3rd PartyIdM
“Connectivity Day”
Residence HallIT Greeters
Integrated IdM WLAN Solution
IT-developed IdM
HigherLower
Low
erH
ighe
r B
enefi
t to
Stu
dent
s
Value (Number of Students Helped / FTE)
LMS
UC&C
Video in Classroom
NEXT GENRATION IdMCONTEXT – AWARE APPLICATION LAYERSDedicated, Segregated Channels for Different App Classes
Digital Podium
Online Exams
USER
DEVICE
APP
LOCATION
TIME
MyCampus
Portal Content
Guest Wi-Fi
PROFESSORSTUDENTGUEST
User
IdM
NEXT GENERATION IdM: SET UP IN 3 EASY STEPS
15STEPS
3STEPS
Authenticate using Web authentication
Download an applet to configure 802.1x
Automatically connect with 802.1x
You don’t have to sing the Move-in Day Blues
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