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MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF System Manager Quick Reference Master Index Numerics 008 MLX module, QREF-122 , PROG-1-4 008 OPT module, QREF-122 008 OPT modules, FEAT-680 016 (T/R) module, QREF-122 016 ETR assign T/R or ETR functionality, PROG-3-92 016 ETR module, QREF-123 programming T/R ports, QREF-22 016 MLX module, QREF-123 016 module programming T/R ports, QREF-19 016 T/R module ringing frequency, PROG-3-26 016 T/R modules Touch-Tone receivers (TTRs), FEAT-680 024 TDL module, QREF-124 , PROG-1-4 1 + 7 Tables, FEAT-73 1 + 7-digit dialing requirements, PROG-3-177 100D module, QREF-124 clock synchronization, PROG-3-34 100R module, QREF-125 2B data, FEAT-201 2B Data option, PROG-3-205 2-digit numbering plan, PROG-3-9 , FEAT-649 to FEAT-650 2-digit numbering plan, see also System Renumbering 355A modular adapter, PROG-2-2 3-digit numbering plan, FEAT-651 3-digit numbering plan, see also System Renumbering 400 EM module, QREF-125 408 GS/LS-ID-MLX module, QREF-126 408 GS/LS-MLX module, PROG-1-4 412 LS-ID-TDL module, QREF-126 , PROG-1-4 412 LS-ID-TDL modules, FEAT-680 4424D+ telephone as operator console, QREF-10 4424LD+ telephone as operator console, QREF-10 Programming console, FEAT-520 4ESS, PROG-3-62 5ESS, PROG-3-62 , FEAT-93 6-Digit Tables, FEAT-73 7 x 24 display, PROG-2-26 800 CO-BRI clock synchronization, PROG-3-34 800 DID module, QREF-126 800 DID modules, FEAT-680 800 GS/LS-ID module, QREF-127 800 GS/LS-ID modules, FEAT-680 800 NI-BRI module, QREF-126

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Page 1: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19991

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Master Index

Numerics

008 MLX module, QREF-122, PROG-1-4008 OPT module, QREF-122008 OPT modules, FEAT-680016 (T/R) module, QREF-122016 ETR

assign T/R or ETR functionality, PROG-3-92016 ETR module, QREF-123

programming T/R ports, QREF-22016 MLX module, QREF-123016 module

programming T/R ports, QREF-19016 T/R module

ringing frequency, PROG-3-26016 T/R modules

Touch-Tone receivers (TTRs), FEAT-680024 TDL module, QREF-124, PROG-1-41 + 7 Tables, FEAT-731 + 7-digit dialing requirements, PROG-3-177100D module, QREF-124

clock synchronization, PROG-3-34100R module, QREF-1252B data, FEAT-2012B Data option, PROG-3-2052-digit numbering plan, PROG-3-9, FEAT-649 to FEAT-6502-digit numbering plan, see also System Renumbering355A modular adapter, PROG-2-23-digit numbering plan, FEAT-6513-digit numbering plan, see also System Renumbering400 EM module, QREF-125408 GS/LS-ID-MLX module, QREF-126408 GS/LS-MLX module, PROG-1-4412 LS-ID-TDL module, QREF-126, PROG-1-4412 LS-ID-TDL modules, FEAT-6804424D+ telephone

as operator console, QREF-104424LD+ telephone

as operator console, QREF-10Programming

console, FEAT-5204ESS, PROG-3-625ESS, PROG-3-62, FEAT-936-Digit Tables, FEAT-737 x 24 display, PROG-2-26800 CO-BRI

clock synchronization, PROG-3-34800 DID module, QREF-126800 DID modules, FEAT-680800 GS/LS-ID module, QREF-127800 GS/LS-ID modules, FEAT-680800 NI-BRI module, QREF-126

Page 2: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19992

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

A

Abbreviated Ring, see Ringing OptionsAbbreviations, QREF-2Account Code

SMDR format, PROG-3-157Account Code Entry/Forced Account Code Entry, FEAT-28 to FEAT-34, FEAT-676Account Code Entry/Forced Account Code Entry, feature interactions

Authorization Code, FEAT-32, FEAT-52Auto Dial, FEAT-32, FEAT-58Automatic Line Selection, FEAT-32, FEAT-67Automatic Route Selection (ARS), FEAT-32, FEAT-82Basic Rate Interface, FEAT-32Basic Rate Interface (BRI), FEAT-98Callback, FEAT-32, FEAT-110Conference, FEAT-32, FEAT-150Coverage, FEAT-32, FEAT-180digital data calls, FEAT-32, FEAT-204Directories, FEAT-33, FEAT-242Display, FEAT-33, FEAT-257Forward and Follow Me, FEAT-33, FEAT-312HotLine, FEAT-33, FEAT-376Personal Lines, FEAT-33, FEAT-454Pools, FEAT-33, FEAT-471Primary Rate Interface (PRI) and T1, FEAT-33, FEAT-512Queued Call Console (QCC), FEAT-33, FEAT-543Remote Access, FEAT-33, FEAT-577Speed Dial, FEAT-33, FEAT-618Station Message Detail Recording (SMDR), FEAT-34, FEAT-630Transfer, FEAT-34, FEAT-691UDP features, FEAT-34, FEAT-708

Activation, FEAT-335Adapter

355A, PROG-2-2Add digits, PROG-3-59Adding/removing lines and telephones

considerations, QREF-24procedures, QREF-26

Administration, see ProgrammingAlarm, FEAT-35 to FEAT-37Alarm Clock, FEAT-38 to FEAT-39Alarm Clock, feature interactions

Display, FEAT-257language choice, FEAT-39, FEAT-393

Alarm, feature interactionsAutomatic Maintenance Busy, FEAT-37, FEAT-69Computer Telephony Integration (CTI) link, FEAT-37, FEAT-198Direct-Line Console (DLC), FEAT-37, FEAT-212Inspect, FEAT-37, FEAT-382Night Service, FEAT-37, FEAT-431Personal Lines, FEAT-37, FEAT-454Pools, FEAT-37, FEAT-471Queued Call Console (QCC), FEAT-37, FEAT-543UDP features, FEAT-37, FEAT-708

Alarmsmaintenance, PROG-3-96threshold, PROG-3-139

Alerts, QREF-11, QREF-128

Page 3: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19993

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Allowed list, QREF-30assigning to telephone, QREF-31capacity, QREF-140

Allowed Listsassign to telephones, PROG-3-163creating or changing, PROG-3-163

Allowed Lists, see Allowed/Disallowed ListsAllowed/Disallowed Lists, FEAT-40 to FEAT-47Allowed/Disallowed Lists, feature interactions

Auto Dial, FEAT-45, FEAT-58Automatic Route Selection (ARS), FEAT-45, FEAT-82calling restrictions, FEAT-45, FEAT-125Conference, FEAT-45, FEAT-150Direct-Line Console (DLC), FEAT-212Directories, FEAT-45, FEAT-242Extension Status, FEAT-294Forward and Follow Me, FEAT-45, FEAT-313Hold, FEAT-370HotLine, FEAT-45, FEAT-376Night Service, FEAT-46, FEAT-431Personal Lines, FEAT-46, FEAT-454Queued Call Console (QCC), FEAT-544Recall/Timed Flash, FEAT-46, FEAT-556Remote Access, FEAT-46, FEAT-577Speed Dial, FEAT-46, FEAT-618tandem switching, FEAT-46, FEAT-668Toll Type, FEAT-47, FEAT-674

ALS, see Automatic Line Selection and Ringing/Idle Line PreferenceAnswering machine, QREF-128Applications, QREF-11, QREF-138

Automated Attendants, QREF-138call accounting applications, QREF-138call management applications, QREF-139Computer Telephony Integration (CTI) link, QREF-139Fax messaging services, QREF-138PassageWay Direct Connection Solution, QREF-139videoconferencing and data exchange applications, QREF-139voice mail services, QREF-138voice messaging systems, QREF-138

Area code tables, FEAT-73Area code tables, see also Automatic Route Selection (ARS)Arrow keys, PROG-2-28ARS, see Automatic Route Selection (ARS)Assigning

Allowed Lists, PROG-3-163Disallowed Lists, PROG-3-164Intercom buttons, PROG-3-87System Access (SA) buttons, PROG-3-87, PROG-3-136trunks or pools, PROG-3-84

Attendant Barge-In, see Barge-InAttendant console—Switched Loop, see Queued Call Console (QCC)Attendant DSS, see Direct Station Selector (DSS)Attendant Message Waiting, see MessagingAUDIX Voice Power, FEAT-340, FEAT-676 to FEAT-680Authorization Code, FEAT-48 to FEAT-54, FEAT-676Authorization Code, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-32, FEAT-52Automatic Route Selection (ARS), FEAT-52, FEAT-82Centrex operation, FEAT-143Conference, FEAT-53, FEAT-150digital data calls, FEAT-53, FEAT-204Display, FEAT-258

Page 4: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19994

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Authorization Code, feature interactions, (continued)

Forward and Follow Me, FEAT-53, FEAT-313

Headset options, FEAT-53, FEAT-362Hold, FEAT-53, FEAT-370Night Service, FEAT-53, FEAT-431Park, FEAT-53, FEAT-448Queued Call Console (QCC), FEAT-544Redial, FEAT-54, FEAT-561Remote Access, FEAT-54, FEAT-577Saved Number Dial, FEAT-54, FEAT-592Speed Dial, FEAT-54, FEAT-618Station Message Detail Recording (SMDR), FEAT-54, FEAT-630System Renumbering, FEAT-54, FEAT-657Transfer, FEAT-54, FEAT-691

Authorization Codes, PROG-3-110, PROG-3-157Auto Dial

across a private network, FEAT-56Auto Dial, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-32, FEAT-58Allowed/Disallowed Lists, FEAT-45, FEAT-58Automatic Route Selection (ARS), FEAT-58, FEAT-82calling restrictions, FEAT-125Conference, FEAT-59, FEAT-151digital data calls, FEAT-59, FEAT-204Direct-Line Console (DLC), FEAT-212Display, FEAT-59, FEAT-258Do Not Disturb, FEAT-59, FEAT-286Extension Status, FEAT-294Forward and Follow Me, FEAT-59, FEAT-313Group Calling, FEAT-59, FEAT-347Headset options, FEAT-60, FEAT-362Hold, FEAT-60, FEAT-370Microphone Disable, FEAT-60, FEAT-412Paging, FEAT-60, FEAT-442Park, FEAT-60, FEAT-448Personal Lines, FEAT-60, FEAT-454Pools, FEAT-60, FEAT-471Queued Call Console (QCC), FEAT-544Recall/Timed Flash, FEAT-60, FEAT-556Redial, FEAT-60, FEAT-561Saved Number Dial, FEAT-60, FEAT-592Signal/Notify, FEAT-61, FEAT-603, FEAT-611Station Message Detail Recording (SMDR), FEAT-61, FEAT-630System Access/Intercom buttons, FEAT-61, FEAT-641Transfer, FEAT-61, FEAT-691UDP features, FEAT-61, FEAT-708

Auto Login/Logout, see Group CallingAutomated Attendant, PROG-3-97Automatic Backup, PROG-3-212Automatic Callback, PROG-3-169, FEAT-107Automatic Callback, see also CallbackAutomatic Completion, see TransferAutomatic hold or release, PROG-3-121Automatic Hold or Release, see Queued Call Console (QCC)Automatic Line Selection and Ringing/Idle Line Preference, FEAT-62 to FEAT-67Automatic Line Selection, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-32, FEAT-67Coverage, FEAT-67, FEAT-180Headset options, FEAT-67, FEAT-362Multi-Function Module (MFM), FEAT-67, FEAT-418

Page 5: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19995

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Automatic Line Selection, feature interactions, (continued)

Queued Call Console (QCC), FEAT-544Ringing Options, FEAT-67, FEAT-587System Access/Intercom

buttons, FEAT-67, FEAT-641Transfer, FEAT-67, FEAT-691

Automatic Maintenance Busy, FEAT-68 to FEAT-69Automatic maintenance busy, PROG-3-6Automatic Maintenance Busy, feature interactions

Alarm, FEAT-37, FEAT-69Automatic Route Selection (ARS), FEAT-69, FEAT-82Pools, FEAT-69, FEAT-471

Automatic Route Selection (ARS), QREF-8, QREF-140, FEAT-70access code, FEAT-703dial 0 table, PROG-3-185digit absorption, PROG-3-182, PROG-3-189extension restriction level, PROG-3-107Facility Restriction Level, PROG-3-180, PROG-3-188, PROG-3-189N11 special numbers table, PROG-3-184other digits, PROG-3-183overview, PROG-3-175Pool routing, PROG-3-179start and stop times for subpatterns, PROG-3-178tables, PROG-3-177voice and/or data routing, PROG-3-185, PROG-3-191

Automatic Route Selection (ARS), feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-32, FEAT-82Allowed/Disallowed Lists, FEAT-45, FEAT-82Authorization Code, FEAT-52, FEAT-82Auto Dial, FEAT-58, FEAT-82Automatic Maintenance Busy, FEAT-69, FEAT-82Callback, FEAT-83, FEAT-110calling restrictions, FEAT-83, FEAT-126digital data calls, FEAT-83, FEAT-204Direct Station Selector (DSS), FEAT-83, FEAT-228Directories, FEAT-83, FEAT-242Display, FEAT-83, FEAT-258Forward and Follow Me, FEAT-83, FEAT-313HotLine, FEAT-83, FEAT-376Night Service, FEAT-83, FEAT-431Pools, FEAT-84, FEAT-471Primary Rate Interface (PRI) and T1, FEAT-84, FEAT-512Recall/Timed Flash, FEAT-84, FEAT-556Remote Access, FEAT-84, FEAT-578Saved Number Dial, FEAT-84, FEAT-592Speed Dial, FEAT-84, FEAT-618Station Message Detail Recording (SMDR), FEAT-84, FEAT-630System Access/Intercom buttons, FEAT-84, FEAT-641System Renumbering, FEAT-85, FEAT-657Tandem Switching, FEAT-85, FEAT-668Toll Type, FEAT-85, FEAT-674

Automatic Route Selection (ARS), see also Facility Restriction Levels (FRLs)Autoqueuing, see CallbackAuxiliary equipment, QREF-11, QREF-128

loudspeaker paging, PROG-3-94maintenance alarms, PROG-3-96Music-On-Hold, PROG-3-93voice messaging systems (VMSs), PROG-3-97

Page 6: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19996

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

B

Backing up the systemautomatically, QREF-21daily, QREF-21description, PROG-2-29directory, PROG-2-29manual, QREF-21menu option, PROG-2-29to memory card, PROG-3-211

Barge-In, FEAT-86 to FEAT-89Barge-in, QREF-33Barge-In, feature interactions

Basic Rate Interface (BRI), FEAT-88, FEAT-98Callback, FEAT-88, FEAT-110Conference, FEAT-88, FEAT-151Coverage, FEAT-88, FEAT-180digital data calls, FEAT-88, FEAT-204Direct Station Selector (DSS), FEAT-88, FEAT-228Display, FEAT-88, FEAT-259Do Not Disturb, FEAT-88, FEAT-286Forward and Follow Me, FEAT-88, FEAT-313Group Calling, FEAT-89, FEAT-348Headset options, FEAT-89, FEAT-363HotLine, FEAT-89, FEAT-376Messaging, FEAT-89, FEAT-408Paging, FEAT-89, FEAT-442Primary Rate Interface (PRI) and T1, FEAT-512Privacy, FEAT-89, FEAT-517Queued Call Console (QCC), FEAT-544Recall/Timed Flash, FEAT-89, FEAT-556UDP features, FEAT-89, FEAT-708

Barrier codes, FEAT-575 to FEAT-576changing codes, PROG-3-172changing length, PROG-3-172establishing requirements, PROG-3-170, PROG-3-172

Barrier codes, see also Remote AccessBasic Rate Interface (BRI), PROG-3-81, FEAT-90 to FEAT-99

clock synchronization, PROG-3-34Directory Number, PROG-3-81Service Profile Identifier, PROG-3-81

Basic Rate Interface (BRI), feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-98Barge-In, FEAT-88, FEAT-98Call Waiting, FEAT-98, FEAT-103Conference, FEAT-98, FEAT-151Hold, FEAT-98, FEAT-370Recall/Timed Flash, FEAT-98, FEAT-556Remote Access, FEAT-98, FEAT-578Station Message Detail Recording (SMDR), FEAT-99, FEAT-631Transfer, FEAT-99, FEAT-691

B-Channel Groups, PROG-3-64Behind Switch mode

dial codes, PROG-3-161Behind switch mode

definition, QREF-6Behind Switch mode, see Centrex operation, Recall/Timed FlashBlock assignment, DID trunks, PROG-3-55, PROG-3-56Block renumbering, PROG-3-9, PROG-3-14Board renumbering, PROG-2-31, PROG-3-4

Page 7: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19997

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Boards, PROG-2-31inspect, PROG-2-32null, PROG-2-31phantom, PROG-2-31programming in surrogate

mode, PROG-2-31types, PROG-2-32

BRI, see Basic Rate Interface (BRI)Bridging, see Personal Lines, System Access/Intercom buttonsBusiness Cordless 905 Telephone, FEAT-I-24Button diagrams, see Appendix G

C

Callextended completion, PROG-3-128remote forwarding, PROG-3-111restrictions, PROG-3-105

Call Accounting SystemIntuity CAS, FEAT-I-11

Call Accounting System (CAS), FEAT-140, FEAT-141, FEAT-576, FEAT-622Call Accounting System (CAS), see also Appendix ICall Accounting Terminal (CAT), FEAT-140, FEAT-622Call Accounting Terminal (CAT), see also Appendix ICall completion, see TransferCall Coverage, see CoverageCall Forward, see Forward and Follow MeCall Forwarding

Delayed, PROG-3-113Call Park, see ParkCall Pickup groups, PROG-3-132Call Pickup, see PickupCall records, see Station Message Detail Recording (SMDR)Call types

queue priority level, PROG-3-127Call Waiting, FEAT-100 to FEAT-105Call Waiting, feature interactions

Basic Rate Interface (BRI), FEAT-98, FEAT-103Callback, FEAT-103, FEAT-110Camp-On, FEAT-103, FEAT-130Conference, FEAT-103, FEAT-151Coverage, FEAT-104, FEAT-180digital data calls, FEAT-104, FEAT-204Direct-Line Console (DLC), FEAT-212Display, FEAT-104, FEAT-259Forward and Follow Me, FEAT-104, FEAT-313Group Calling, FEAT-104, FEAT-348Hold, FEAT-104, FEAT-370HotLine, FEAT-104, FEAT-376Paging, FEAT-104, FEAT-442Personal Lines, FEAT-104, FEAT-455Pickup, FEAT-104, FEAT-464Primary Rate Interface (PRI) and T1, FEAT-105, FEAT-512Recall/Timed Flash, FEAT-105, FEAT-556Reminder service, FEAT-105, FEAT-566Station Message Detail Recording (SMDR), FEAT-105, FEAT-631System Access/Intercom buttons, FEAT-105, FEAT-641Transfer, FEAT-105, FEAT-691

Page 8: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19998

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

CallbackAutomatic, FEAT-107automatic interval, PROG-3-153description, FEAT-106 to FEAT-114Selective, FEAT-107

Callback, feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-32, FEAT-110Automatic Route Selection (ARS), FEAT-83, FEAT-110Barge-In, FEAT-88, FEAT-110Call Waiting, FEAT-103, FEAT-110calling restrictions, FEAT-110, FEAT-126Conference, FEAT-110, FEAT-151Coverage, FEAT-110, FEAT-180digital data calls, FEAT-111, FEAT-205Display, FEAT-111, FEAT-260Do Not Disturb, FEAT-111, FEAT-286Extension Status, FEAT-111, FEAT-294Forward and Follow Me, FEAT-111, FEAT-313Group Calling, FEAT-112, FEAT-348Headset options, FEAT-112, FEAT-363Hold, FEAT-112, FEAT-370HotLine, FEAT-112, FEAT-376Line Request, FEAT-112, FEAT-396Multi-Function Module (MFM), FEAT-112, FEAT-418Music-On-Hold, FEAT-112, FEAT-422Paging, FEAT-112, FEAT-442Park, FEAT-112, FEAT-448Personal Lines, FEAT-112, FEAT-455Pickup, FEAT-112, FEAT-464Pools, FEAT-112, FEAT-471Primary Rate Interface (PRI) and T1, FEAT-113, FEAT-512Queued Call Console (QCC), FEAT-113, FEAT-544Recall/Timed Flash, FEAT-113, FEAT-556Reminder service, FEAT-113, FEAT-566Remote Access, FEAT-113, FEAT-578Speed Dial, FEAT-113, FEAT-618Station Message Detail Recording (SMDR), FEAT-113, FEAT-631System Access/Intercom buttons, FEAT-113, FEAT-641tandem switching, FEAT-668Transfer, FEAT-114, FEAT-691UDP features, FEAT-114, FEAT-708

Call-by-Call Service Selection, FEAT-501 to FEAT-504Call-by-Call Service Table, PROG-3-79Call-by-Call Services Table, see Primary Rate Interface (PRI) and T1Called Party Number (CdPN), FEAT-93, FEAT-481Caller ID, PROG-3-33, FEAT-115 to FEAT-120

across a private network, FEAT-120Caller ID toggle button, FEAT-115Caller ID, feature interactions

Centrex operation, FEAT-143Conference, FEAT-118, FEAT-151Coverage, FEAT-118, FEAT-180Display, FEAT-118, FEAT-263, FEAT-277Do Not Disturb, FEAT-118, FEAT-286Forward and Follow Me, FEAT-119, FEAT-314Group Calling, FEAT-119, FEAT-348Headset options, FEAT-119, FEAT-363Night Service, FEAT-119, FEAT-431Personal Lines, FEAT-119, FEAT-455Pools, FEAT-119, FEAT-471Remote Access, FEAT-119, FEAT-578Ringing Options, FEAT-120, FEAT-587

Page 9: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 19999

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Caller ID, feature interactions, (continued)Station Message Detail Recording

(SMDR), FEAT-120, FEAT-631System Access/Intercom

buttons, FEAT-120, FEAT-641Transfer, FEAT-120, FEAT-692UDP features, FEAT-120, FEAT-708

Calling groupcapacity, QREF-141containing non-local extension, QREF-110number of calls allowed in queue, QREF-111

Calling Group Priority, FEAT-330Calling Group supervisor, FEAT-329 to FEAT-330Calling Group, see Group CallingCalling Groups

supportive relationship, PROG-3-136Calling Party Number (CPN), FEAT-93, FEAT-481

BRI lines vs. Caller ID, FEAT-93Calling restrictions, QREF-29, FEAT-121 to FEAT-127, FEAT-344Calling restrictions, feature interactions

Allowed/Disallowed Lists, FEAT-45, FEAT-125Auto Dial, FEAT-58, FEAT-125Automatic Route Selection (ARS), FEAT-83, FEAT-126Callback, FEAT-110, FEAT-126Centrex operation, FEAT-126, FEAT-143Conference, FEAT-126, FEAT-151Coverage, FEAT-126, FEAT-180Direct-Line Console (DLC), FEAT-212Directories, FEAT-126, FEAT-242Display, FEAT-126, FEAT-261Extension Status, FEAT-126, FEAT-294Forward and Follow Me, FEAT-127, FEAT-313HotLine, FEAT-127, FEAT-376Night Service, FEAT-127, FEAT-431Personal Lines, FEAT-127, FEAT-455Pools, FEAT-127, FEAT-471Primary Rate Interface (PRI) and T1, FEAT-127, FEAT-512Queued Call Console (QCC), FEAT-127, FEAT-544Recall/Timed Flash, FEAT-127, FEAT-556Speed Dial, FEAT-127, FEAT-618System Access/Intercom buttons, FEAT-127, FEAT-641UDP features, FEAT-127, FEAT-708

Calls-in-Queue Alarm, see Group Calling, Queued Call Console (QCC)Calls-in-Queue alert, QREF-43, PROG-3-125Camp-On, FEAT-128 to FEAT-131

return time, PROG-3-152Camp-On, feature interactions

Call Waiting, FEAT-103, FEAT-130Coverage, FEAT-130, FEAT-180digital data calls, FEAT-130, FEAT-205Direct Station Selector (DSS), FEAT-130, FEAT-228Direct-Line Console (DLC), FEAT-212Display, FEAT-130, FEAT-261Do Not Disturb, FEAT-130, FEAT-286Forward and Follow Me, FEAT-131, FEAT-314Group Calling, FEAT-131, FEAT-349Line Request, FEAT-131, FEAT-396Music-On-Hold, FEAT-131, FEAT-422Paging, FEAT-131, FEAT-442Primary Rate Interface (PRI) and T1, FEAT-512Queued Call Console (QCC), FEAT-544Station Message Detail Recording (SMDR), FEAT-131, FEAT-631

Page 10: support.avaya.comMERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1 Master Index October 1999 1 Book ID Book Title FEAT Feature Reference PROG System Programming QREF

MERLIN MAGIX™ Integrated System R1 Customer Documents, Issue 1Master Index

October 199910

Book ID Book Title

FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Camp-On, feature interactions, (continued)System Access/Intercom

buttons, FEAT-131, FEAT-641Transfer, FEAT-131, FEAT-692UDP features, FEAT-131, FEAT-708

Canadian Department of Communications (DOC), see Appendix A

Carrierscapacity, QREF-141

CAS for Windows, see Call Accounting System (CAS), Appendix ICAT, see Call Accounting Terminal (CAT), Appendix ICentral office, QREF-24, QREF-109Centralized telephone programming, QREF-13, QREF-32, FEAT-526Centralized telephone programming, see also ProgrammingCentralized Voice Messaging, QREF-97, QREF-101, FEAT-132, FEAT-C-2

interaction with Coverage, FEAT-180interaction with Direct Voice Mail, FEAT-235interaction with Group Calling, FEAT-349interaction with Leave Word Calling, FEAT-408interaction with Night Service, FEAT-431

Centralized Voice Messaging, feature interactionstandem switching, FEAT-668

Centrex operation, QREF-8definition, QREF-6description, FEAT-133 to FEAT-144, FEAT-692full, FEAT-134 to FEAT-135limited, FEAT-135 to FEAT-136

Centrex operation, feature interactionsAuthorization Code, FEAT-53, FEAT-143Caller ID, FEAT-143calling restrictions, FEAT-126, FEAT-143Conference, FEAT-143, FEAT-152Forward and Follow Me, FEAT-144, FEAT-314Group Calling, FEAT-144, FEAT-349Recall/Timed Flash, FEAT-144, FEAT-556Speed Dial, FEAT-144, FEAT-618Station Message Detail Recording (SMDR), FEAT-144, FEAT-631Transfer, FEAT-144, FEAT-692

Centrex Transfer via Remote Call Forwarding, FEAT-138 to FEAT-139, FEAT-303Channel Service Unit (CSU), QREF-125Channel service unit (CSU), PROG-3-49, FEAT-490Circular Hunting Pattern, PROG-3-138Class of Restriction, see Remote AccessClock switching, FEAT-95Clock synchronization, PROG-3-34, FEAT-94 to FEAT-95CMS, see Call Management System (CMS)Collected digits, FEAT-192COM1, PROG-2-3COM2, PROG-2-3Compressed files, PROG-2-30Computer Telephony Integration (CTI), PROG-3-98

programming errors, PROG-3-100troubleshooting, QREF-71

Computer Telephony Integration (CTI) link, FEAT-188 to FEAT-200operator positions, FEAT-195Platform Requirements, FEAT-189

Computer Telephony Integration (CTI) link, feature interactionsAlarm, FEAT-37, FEAT-198Conference, FEAT-152, FEAT-198Coverage, FEAT-181, FEAT-198digital data calls, FEAT-198, FEAT-205Direct-Line Console (DLC), FEAT-212

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Computer Telephony Integration (CTI) link, feature interactions, (continued)

Directories, FEAT-198, FEAT-242Forward and Follow Me, FEAT-199,

FEAT-315Group Calling, FEAT-199, FEAT-350Hold, FEAT-199, FEAT-371Personal Lines, FEAT-199, FEAT-455Pools, FEAT-199, FEAT-471Queued Call Console (QCC), FEAT-545System Access/Intercom buttons, FEAT-200, FEAT-642System Renumbering, FEAT-200, FEAT-657tandem switching, FEAT-668Transfer, FEAT-200, FEAT-693UDP features, FEAT-200, FEAT-709

Conference, FEAT-145 to FEAT-156in Behind Switch mode, FEAT-134

Conference, feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-32, FEAT-150Allowed/Disallowed Lists, FEAT-45, FEAT-150Authorization Code, FEAT-53, FEAT-150Auto Dial, FEAT-59, FEAT-151Barge-In, FEAT-88, FEAT-151Basic Rate Interface (BRI), FEAT-98, FEAT-151Call Waiting, FEAT-103, FEAT-151Callback, FEAT-110, FEAT-151Caller ID, FEAT-118, FEAT-151calling restrictions, FEAT-126, FEAT-151Centrex operation, FEAT-143, FEAT-152Computer Telephony Integration (CTI) link, FEAT-152, FEAT-198Coverage, FEAT-152, FEAT-181digital data calls, FEAT-152, FEAT-205Directories, FEAT-152, FEAT-242Display, FEAT-152, FEAT-262Fax Extension, FEAT-153, FEAT-297Forward and Follow Me, FEAT-153, FEAT-314Group Calling, FEAT-153, FEAT-349Headset options, FEAT-153, FEAT-363Hold, FEAT-153, FEAT-371HotLine, FEAT-154, FEAT-376Inspect, FEAT-154, FEAT-382Multi-Function Module (MFM), FEAT-154, FEAT-418Music-On-Hold, FEAT-154, FEAT-422Paging, FEAT-154, FEAT-442Park, FEAT-154, FEAT-448Pickup, FEAT-154, FEAT-464Primary Rate Interface (PRI) and T1, FEAT-513Queued Call Console (QCC), FEAT-544Recall/Timed Flash, FEAT-155, FEAT-557Remote Access, FEAT-155, FEAT-578Signal/Notify, FEAT-156, FEAT-604, FEAT-611Speed Dial, FEAT-156, FEAT-618Station Message Detail Recording (SMDR), FEAT-156, FEAT-631System Access/Intercom buttons, FEAT-156, FEAT-642Transfer, FEAT-156, FEAT-692UDP features, FEAT-709

Configurationattributes, PROG-2-36

ConsoleMLX-20L, PROG-2-26system programming, PROG-2-26window language, PROG-2-36

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Consultation, see Transfer, ConferenceControl unit, QREF-9CONVERSANT, FEAT-676CONVERSANT, see also Appendix ICopy

call restrictions, PROG-3-107line/trunk assignments, PROG-3-86options for lines/trunks, PROG-3-37

Cordless telephone, QREF-128Counters, Primary Rate Interface (PRI), PROG-3-70Coverage, FEAT-157 to FEAT-187

across a private network, FEAT-C-2to a QCC across a private network, FEAT-163

Coverage delay options, FEAT-160 to FEAT-162Coverage delay rings, QREF-54Coverage groups

capacity, QREF-142Coverage VMS off button, QREF-59Coverage, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-32, FEAT-180Automatic Line Selection, FEAT-67, FEAT-180Barge-In, FEAT-88, FEAT-180Call Waiting, FEAT-104, FEAT-180Callback, FEAT-110, FEAT-180Caller ID, FEAT-118, FEAT-180calling restrictions, FEAT-126, FEAT-180Camp-On, FEAT-130, FEAT-180Computer Telephony Integration (CTI) link, FEAT-181, FEAT-198Conference, FEAT-152, FEAT-181digital data calls, FEAT-181, FEAT-205Direct Station Selector (DSS), FEAT-181, FEAT-228Direct Voice Mail, FEAT-181, FEAT-235Direct-Line Console (DLC), FEAT-212Display, FEAT-181, FEAT-263Do Not Disturb, FEAT-182, FEAT-286Forward and Follow Me, FEAT-182, FEAT-315Group Calling, FEAT-183, FEAT-349Hold, FEAT-183, FEAT-371HotLine, FEAT-183, FEAT-376Multi-Function Module (MFM), FEAT-184, FEAT-418Night Service, FEAT-184, FEAT-428, FEAT-432Park, FEAT-184, FEAT-448Personal Lines, FEAT-184, FEAT-455Pickup, FEAT-185, FEAT-464Pools, FEAT-185, FEAT-471Primary Rate Interface (PRI) and T1, FEAT-513Queued Call Console (QCC), FEAT-545Recall/Timed Flash, FEAT-185, FEAT-557Reminder service, FEAT-185, FEAT-566Ringing Options, FEAT-186, FEAT-587Station Message Detail Recording (SMDR), FEAT-186, FEAT-631System Access/Intercom buttons, FEAT-186, FEAT-642Transfer, FEAT-187, FEAT-692UDP features, FEAT-187, FEAT-709Voice Announce, FEAT-718Voice Announce to Busy, FEAT-187, FEAT-718

Credit card verification terminal, QREF-128CSU, see Channel service unit (CSU)CTI link, see Computer Telephony Integration (CTI) linkCustomer support, see Appendix A

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

D

D8W modular cord, PROG-2-2Data

2B Data, PROG-3-205features, PROG-3-204

Data communicationstroubleshooting, QREF-71

Data Privacy, see PrivacyData transmission, see Digital data callsDate, PROG-3-7Date and time, FEAT-264Date Service Unit (DSU), QREF-125Daylight Savings Time, QREF-20, QREF-72Default

password, PROG-2-40DEFINITY Enterprise Communications Server (ECS) and DEFINITY ProLogix Solutions

non-local Uniform Dial Plan (UDP), FEAT-704DEFINITY system, QREF-5Delay Announcement, see Group CallingDelay Ring, see Ringing OptionsDelete digits, PROG-3-58DEX600E, PROG-3-62DFT (Direct Facility Termination), see Personal LinesDial 0 Table, FEAT-73Dial 0 table, PROG-3-185Dial by name, see DirectoriesDial dictation, QREF-128Dial mode, PROG-3-52Dial plan routing, PROG-3-73Dial Plan Routing Table, see Primary Rate Interface (PRI) and T1Dial plan, see System RenumberingDial Tone, see Inside Dial ToneDial-out code, PROG-3-104Dial-out code restrictions, QREF-25Dialtone

inside, PROG-3-159outside, PROG-3-159

DID Trunks, PROG-3-55, PROG-3-56Digit absorption, PROG-3-182, PROG-3-189, FEAT-664Digital data calls, FEAT-201 to FEAT-207Digital data calls, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-32, FEAT-204Authorization Code, FEAT-53, FEAT-204Auto Dial, FEAT-59, FEAT-204Automatic Route Selection (ARS), FEAT-83, FEAT-204Barge-In, FEAT-88, FEAT-204Call Waiting, FEAT-104, FEAT-204Callback, FEAT-111, FEAT-205Camp-On, FEAT-130, FEAT-205Computer Telephony Integration (CTI) link, FEAT-198, FEAT-205Conference, FEAT-152, FEAT-205Coverage, FEAT-181, FEAT-205Directories, FEAT-205, FEAT-242Do Not Disturb, FEAT-205, FEAT-286Forward and Follow Me, FEAT-205, FEAT-315Group Calling, FEAT-206, FEAT-350Hold, FEAT-206Messaging, FEAT-206, FEAT-408Multi-Function Module (MFM), FEAT-206, FEAT-418

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Digital data calls, feature interactions, (continued)

Night Service, FEAT-206, FEAT-432Paging, FEAT-206, FEAT-442Park, FEAT-206, FEAT-448Personal Lines, FEAT-206, FEAT-456Pickup, FEAT-206, FEAT-464Pools, FEAT-207, FEAT-471Privacy, FEAT-207, FEAT-517Redial, FEAT-207, FEAT-561Reminder service, FEAT-207, FEAT-566Remote Access, FEAT-207, FEAT-578Ringing Options, FEAT-207, FEAT-587Signal/Notify, FEAT-207, FEAT-611Speed Dial, FEAT-207, FEAT-618System Access/Intercom buttons, FEAT-207, FEAT-642tandem switching, FEAT-207, FEAT-669Transfer, FEAT-207, FEAT-693Voice Announce, FEAT-718Voice Announce to Busy, FEAT-207

Digital Signal 1 (DS1) facilitieschannel service unit (CSU), PROG-3-49clock synchronization, PROG-3-34frame format, PROG-3-40, PROG-3-46line compensation, PROG-3-48signaling mode, PROG-3-47zero code suppression, PROG-3-47

Digital Signal 1 (DS1), see Primary Rate Interface (PRI) and T1Digital Subscriber Line (DSL), FEAT-92Digits

add, PROG-3-59delete, PROG-3-58expected, PROG-3-57

Digits in Extension, see System RenumberingDirect Department Calling, see Group CallingDirect facility termination (DFT), see Personal LinesDirect Group Calling, see Group CallingDirect Inward Dial (DID) trunks

add digits, PROG-3-59block assignment, PROG-3-55, PROG-3-56delete digits, PROG-3-58disconnect time, PROG-3-57expected digits, PROG-3-57invalid destination, PROG-3-60signaling, PROG-3-59type, PROG-3-56

Direct Inward System Access (DISA), see Remote AccessDirect Line Console (DLC), QREF-7, QREF-10, QREF-34Direct Line Console (DLC) operator position, QREF-37, QREF-38, QREF-40Direct Station Selector (DSS), QREF-129, FEAT-216 to FEAT-523, FEAT-655

page buttons, PROG-3-18Direct Station Selector (DSS), feature interactions

Automatic Route Selection (ARS), FEAT-83, FEAT-228Barge-In, FEAT-88, FEAT-228Camp-On, FEAT-130, FEAT-228Coverage, FEAT-181, FEAT-228Direct Voice Mail, FEAT-228, FEAT-235Display, FEAT-228, FEAT-264Do Not Disturb, FEAT-228, FEAT-287Extension Status, FEAT-228, FEAT-294Forward and Follow Me, FEAT-229, FEAT-316Group Calling, FEAT-229, FEAT-350

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Direct Station Selector (DSS), feature interactions, (continued)

Hold, FEAT-229, FEAT-371Inspect, FEAT-230, FEAT-382Messaging, FEAT-230, FEAT-408Paging, FEAT-230, FEAT-442Park, FEAT-231, FEAT-448Pickup, FEAT-231, FEAT-464Redial, FEAT-231, FEAT-561Saved Number Dial, FEAT-231, FEAT-592Signal/Notify, FEAT-232, FEAT-611System Renumbering, FEAT-232, FEAT-657Transfer, FEAT-232, FEAT-693UDP features, FEAT-232

Direct Station Selector, feature interactionsHeadset options, FEAT-363

Direct Voice Mail, FEAT-233 to FEAT-236Direct Voice Mail, feature interactions

Coverage, FEAT-181, FEAT-235Direct Station Selector (DSS), FEAT-228, FEAT-235Forward and Follow Me, FEAT-235, FEAT-316Headset options, FEAT-235, FEAT-363Queued Call Console (QCC), FEAT-546Transfer, FEAT-236, FEAT-693UDP features, FEAT-710

Direct-Line Console (DLC), FEAT-208 to FEAT-215operator positions, PROG-3-19

Direct-Line Console (DLC), feature interactionsAlarm, FEAT-212Allowed/Disallowed Lists, FEAT-45, FEAT-212Auto Dial, FEAT-59, FEAT-212Call Waiting, FEAT-104, FEAT-212calling restrictions, FEAT-126, FEAT-212Camp-On, FEAT-130, FEAT-212Computer Telephony Integration (CTI) link, FEAT-212Coverage, FEAT-181, FEAT-212Directories, FEAT-212, FEAT-242Do Not Disturb, FEAT-213, FEAT-286Extension Status, FEAT-213, FEAT-294Forward and Follow Me, FEAT-213Group Calling, FEAT-213, FEAT-350Hold, FEAT-213Messaging, FEAT-214Multi-Function Module (MFM), FEAT-214Night Service, FEAT-214, FEAT-432Paging, FEAT-214, FEAT-442Park, FEAT-214, FEAT-448Personal Lines, FEAT-214, FEAT-456Pickup, FEAT-214, FEAT-464Pools, FEAT-214, FEAT-472Reminder Service, FEAT-566Reminder service, FEAT-214Remote Access, FEAT-214, FEAT-578System Access/Intercom buttons, FEAT-214, FEAT-642Transfer, FEAT-215, FEAT-693UDP features, FEAT-215

Directoriesdescription, FEAT-237 to FEAT-243Extension, FEAT-239Personal, FEAT-239security, FEAT-241System, FEAT-238 to FEAT-239

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Directories, feature interactionsAccount Code Entry/Forced Account Code

Entry, FEAT-33, FEAT-242Allowed/Disallowed Lists, FEAT-45,

FEAT-242Automatic Route Selection

(ARS), FEAT-83, FEAT-242calling restrictions, FEAT-126, FEAT-242Computer Telephony Integration (CTI) link, FEAT-198, FEAT-242Conference, FEAT-152, FEAT-242digital data calls, FEAT-205, FEAT-242Direct-Line Console (DLC), FEAT-212Display, FEAT-242, FEAT-264Drop, FEAT-242Hold, FEAT-242, FEAT-371Labeling, FEAT-242, FEAT-387Messaging, FEAT-243, FEAT-408Personal Lines, FEAT-243, FEAT-456Pools, FEAT-243, FEAT-472Queued Call Console (QCC), FEAT-546Recall/Timed Flash, FEAT-243, FEAT-557Redial, FEAT-243, FEAT-561Saved Number Dial, FEAT-243, FEAT-592Second Dial Tone Timer, FEAT-243, FEAT-595Speed Dial, FEAT-243, FEAT-618Transfer, FEAT-243UDP features, FEAT-243, FEAT-710

Directoryextension, PROG-3-196personal, PROG-3-196System Speed Dial, PROG-3-199

Directory listingscapacity, QREF-142

Directory Number (DN), PROG-3-81, FEAT-92DISA, see Remote AccessDisallowed list, QREF-31

assigning to telephone, QREF-32capacity, QREF-140

Disallowed List, Default, FEAT-43Disallowed Lists

assign lists to telephones, PROG-3-165creating or changing lists, PROG-3-164

Disallowed Lists, see Allowed/Disallowed ListsDisconnect

interval, PROG-3-29time (DID), PROG-3-57time (tie trunk), PROG-3-54

Display, FEAT-244 to FEAT-283Display, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-33, FEAT-257Alarm Clock, FEAT-39, FEAT-257Authorization Code, FEAT-53, FEAT-258Auto Dial, FEAT-59, FEAT-258Automatic Route Selection (ARS), FEAT-83, FEAT-258Barge-In, FEAT-88, FEAT-259Call Waiting, FEAT-104, FEAT-259Callback, FEAT-111, FEAT-260Caller ID, FEAT-118, FEAT-263, FEAT-277calling restrictions, FEAT-126, FEAT-261Camp-On, FEAT-130, FEAT-261Conference, FEAT-152Coverage, FEAT-181, FEAT-263

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Display, feature interactions, (continued)Date and time, FEAT-264Direct Station Selector (DSS), FEAT-228,

FEAT-264Directories, FEAT-242, FEAT-264Do Not Disturb, FEAT-265, FEAT-287Extension Status, FEAT-266Fax Extension, FEAT-267, FEAT-297Forward, FEAT-262Forward and Follow Me, FEAT-267, FEAT-268, FEAT-316Group Calling, FEAT-269, FEAT-350Hold, FEAT-270, FEAT-372Inspect, FEAT-271, FEAT-380 to FEAT-383Messaging, FEAT-272, FEAT-273, FEAT-408Night Service, FEAT-273, FEAT-432Paging, FEAT-273, FEAT-442Park, FEAT-274, FEAT-449Personal Lines, FEAT-456Pickup, FEAT-275, FEAT-464Pools, FEAT-275, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-263, FEAT-277Privacy, FEAT-275, FEAT-517Queued Call Console (QCC), FEAT-546Recall/Timed Flash, FEAT-276, FEAT-557Redial, FEAT-276, FEAT-562Reminder service, FEAT-276Remote Access, FEAT-277, FEAT-578Saved Number Dial, FEAT-278, FEAT-593System Access/Intercom buttons, FEAT-278, FEAT-642System Speed Dial, FEAT-278Timer, FEAT-279, FEAT-672Transfer, FEAT-279, FEAT-694UDP features, FEAT-710

Distinctive Ringing, see Ringing OptionsDMS-100 services, PROG-3-62, FEAT-93DMS-250, PROG-3-62Do Not Disturb, FEAT-284 to FEAT-288Do Not Disturb feature, QREF-84, QREF-87Do Not Disturb, feature interactions

Auto Dial, FEAT-59, FEAT-286Barge-In, FEAT-88, FEAT-286Callback, FEAT-111, FEAT-286Caller ID, FEAT-118, FEAT-286Camp-On, FEAT-130, FEAT-286Coverage, FEAT-182, FEAT-286digital data calls, FEAT-205, FEAT-286Direct Station Selector (DSS), FEAT-228, FEAT-287Direct-Line Console (DLC), FEAT-213Display, FEAT-265, FEAT-287Extension Status, FEAT-294Forward and Follow Me, FEAT-287, FEAT-317Group Calling, FEAT-287, FEAT-350Headset options, FEAT-287, FEAT-363Labeling, FEAT-287, FEAT-387Messaging, FEAT-287, FEAT-409Multi-Function Module (MFM), FEAT-288, FEAT-418Paging, FEAT-288, FEAT-442Queued Call Console (QCC), FEAT-546Reminder service, FEAT-288, FEAT-566Signal/Notify, FEAT-288, FEAT-605, FEAT-611System Access/Intercom buttons, FEAT-288, FEAT-642Transfer, FEAT-288, FEAT-694

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Do Not Disturb, feature interactions, (continued)

Voice Announce, FEAT-718Voice Announce to Busy, FEAT-288

DOC, Canada, see Appendix ADPT, see PoolsDrop

in Behind Switch mode, FEAT-134Drop button

Centrex operation, FEAT-143, FEAT-152Drop, feature interactions

Auto Dial, FEAT-59Directories, FEAT-242Inspect, FEAT-382Speed Dial, FEAT-619

Drop, see also ConferenceDrop-and-insert equipment, FEAT-492DS1, see Primary Rate Interface (PRI) and T1DSS

non-local extensions, FEAT-215DSS, see Direct Station Selector (DSS)

E

E&M Signal, PROG-3-51End key, PROG-2-27Enhanced Service Center, see MERLIN MAGIX Enhanced Customer Care Solution, FEAT-I-10Enter key, PROG-2-28ETR Drop button, FEAT-139ETR telephone display, FEAT-245ETR telephones

Account Code Entry, FEAT-31Display information, FEAT-256

EWSD, FEAT-93Executive Barge-in, see Barge-InExpected digits, PROG-3-57Extended call completion, PROG-3-128Extended call completion, see Queued Call Console (QCC)Extension Directory, FEAT-239Extension Directory, see also DirectoriesExtension language, FEAT-390Extension Pickup, see PickupExtension programming, see also Programming, Appendix DExtension Status, FEAT-290 to FEAT-294Extension Status, feature interactions

Allowed/Disallowed Lists, FEAT-45, FEAT-294Auto Dial, FEAT-59Callback, FEAT-111, FEAT-294calling restrictions, FEAT-126, FEAT-294Direct Station Selector (DSS), FEAT-228, FEAT-294Direct-Line Console (DLC), FEAT-213Display, FEAT-266Do Not Disturb, FEAT-287, FEAT-294Group Calling, FEAT-294, FEAT-350HotLine, FEAT-294, FEAT-376Queued Call Console (QCC), FEAT-546

ExtensionsAutomatic Route Selection (ARS) restriction level, PROG-3-107capacity, QREF-142directory, PROG-3-196

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Extensions, (continued)forced idle, PROG-2-45programming, QREF-13renumbering, QREF-26status, PROG-3-153

Extensions print report, QREF-22

F

Facility Restriction Levelimproper setting, QREF-80

Facility Restriction Levels (FRLs), PROG-3-180, PROG-3-188, FEAT-73, FEAT-80, FEAT-123extensions, FEAT-665

Facility Restriction Levels (FRLs), see also Automatic Route Selection (ARS)Fax Extension, FEAT-295 to FEAT-297Fax Extension, feature interactions

Conference, FEAT-153, FEAT-297Display, FEAT-267, FEAT-297Group Calling, FEAT-297, FEAT-351Hold, FEAT-297, FEAT-372Messaging, FEAT-297, FEAT-409Multi-Function Module (MFM), FEAT-297, FEAT-418Ringing Options, FEAT-297, FEAT-587Transfer, FEAT-297, FEAT-694

Fax machine, QREF-11, QREF-51, QREF-129Fax machines

assigning an extension, PROG-3-95Fax message waiting, see MessagingFCC (Federal Communications Commission), see Appendix AFeature Button, programmed, FEAT-298Feature feedback, see DisplayFeatures

data, PROG-3-204group, PROG-3-55, PROG-3-56, PROG-3-84, PROG-3-131, PROG-3-148Group Calling, PROG-3-137operator, PROG-3-120Queued Call Console (QCC), PROG-3-121Remote Access, PROG-3-165system, PROG-3-148telephone, PROG-3-103

Features and programming codes, QREF-11, QREF-131Features, list, see Appendix CFeatures, using, see entries by name, Appendix DFederal Communications Commission (FCC), see Appendix AFlash, PROG-2-27Flexible numbering, see System RenumberingFollow Me

Delayed Call Forwarding, PROG-3-113Follow Me, see Forward and Follow MeForced Account Code Entry, PROG-3-109Forced Account Code Entry, see Account Code Entry/Forced Account Code EntryForced idle

extensions, PROG-2-45, PROG-2-46general, PROG-2-45lines/trunks, PROG-2-46reminder tones, PROG-2-46

Forward and Follow Me, FEAT-300 to FEAT-320

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Forward and Follow Me, feature interactionsAccount Code Entry/Forced Account Code

Entry, FEAT-33, FEAT-312Allowed/Disallowed Lists, FEAT-45,

FEAT-313Authorization Code, FEAT-53, FEAT-313Auto Dial, FEAT-59, FEAT-313Automatic Route Selection (ARS), FEAT-83, FEAT-313Barge-In, FEAT-88, FEAT-313Call Waiting, FEAT-104, FEAT-313Callback, FEAT-111, FEAT-313Caller ID, FEAT-119, FEAT-314calling restrictions, FEAT-127, FEAT-313Camp-On, FEAT-131, FEAT-314Centrex operation, FEAT-144Computer Telephony Integration (CTI) link, FEAT-199, FEAT-315Conference, FEAT-153, FEAT-314Coverage, FEAT-182, FEAT-315digital data calls, FEAT-205, FEAT-315Direct Station Selector (DSS), FEAT-229, FEAT-316Direct Voice Mail, FEAT-235, FEAT-316Direct-Line Console (DLC), FEAT-213, FEAT-316Display, FEAT-267, FEAT-268, FEAT-316Do Not Disturb, FEAT-287, FEAT-317Group Calling, FEAT-317, FEAT-351HotLine, FEAT-317, FEAT-376Multi-Function Module (MFM), FEAT-317, FEAT-418Music-On-Hold, FEAT-318Night Service, FEAT-318, FEAT-432Paging, FEAT-318, FEAT-442Park, FEAT-318, FEAT-449Personal Lines, FEAT-318, FEAT-456Pickup, FEAT-318, FEAT-464Pools, FEAT-318, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-318, FEAT-513Queued Call Console (QCC), FEAT-318, FEAT-546Recall/Timed Flash, FEAT-318, FEAT-557Remote Access, FEAT-319, FEAT-578Ringing Options, FEAT-319, FEAT-588Station Message Detail Recording (SMDR), FEAT-319, FEAT-631System Access/Intercom buttons, FEAT-320, FEAT-642Transfer, FEAT-320, FEAT-694UDP features, FEAT-320, FEAT-711Voice Announce, FEAT-320, FEAT-718

Forward/Follow Me, QREF-44fractional T1, FEAT-485, FEAT-706Frame format, PROG-3-40, PROG-3-46Frigid start, PROG-2-43Full Centrex, FEAT-134 to FEAT-135

G

General Pickup, see PickupGraphical user interface (GUI), QREF-12, QREF-13Ground-start trunks

Outmode signaling, PROG-3-25toll type, PROG-3-28

Group assignment, see Night ServiceGroup Call Pickup, see Pickup

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Group CallingAnnouncement Interval, PROG-3-139Calls-In-Queue Alarm

Threshold, FEAT-336Calls-in-Queue Alarm

Thresholds, PROG-3-143delay announcement, PROG-3-138, FEAT-333 to FEAT-335description, FEAT-321 to FEAT-355external alert for Calls-in-Queue alarm, PROG-3-144features, PROG-3-137Home Calling Group, FEAT-326labeling, PROG-3-198line/trunk or Pool assignments, PROG-3-136member assignments, PROG-3-134Message-waiting indicator, PROG-3-142message-waiting receiver, FEAT-335non-local member, FEAT-325number-based overflow, PROG-3-141overflow and thresholds, PROG-3-141overflow receivers, FEAT-339 to FEAT-340Overflow Threshold, FEAT-337 to FEAT-338Priority queuing, FEAT-326, FEAT-330prompt-based overflow, FEAT-335, FEAT-338queue control, FEAT-327 to FEAT-329Repeatable Announcement, PROG-3-140supervisor position, FEAT-329 to FEAT-330Support Calling Group, FEAT-326time-based overflow, PROG-3-141type, PROG-3-145

Group calling delay announcement, QREF-129Group calling member assignments, QREF-54Group Calling, feature interactions

Auto Dial, FEAT-59, FEAT-347Barge-In, FEAT-89, FEAT-348Call Waiting, FEAT-104, FEAT-348Callback, FEAT-112, FEAT-348Caller ID, FEAT-119, FEAT-348Camp-On, FEAT-131, FEAT-349Centrex operation, FEAT-144Computer Telephony Integration (CTI) link, FEAT-199, FEAT-350Conference, FEAT-153, FEAT-349Coverage, FEAT-183, FEAT-349digital data calls, FEAT-206, FEAT-350Direct Station Selector (DSS), FEAT-229, FEAT-350Direct-Line Console (DLC), FEAT-213Display, FEAT-269, FEAT-350Do Not Disturb, FEAT-287, FEAT-350Extension Status, FEAT-294, FEAT-350Fax Extension, FEAT-297, FEAT-351Forward and Follow Me, FEAT-317, FEAT-351Hold, FEAT-351, FEAT-372HotLine, FEAT-351, FEAT-377Inspect, FEAT-351, FEAT-383Labeling, FEAT-351, FEAT-387Messaging, FEAT-351, FEAT-409Multi-Function Module (MFM), FEAT-351, FEAT-418Music-On-Hold, FEAT-351, FEAT-422Night Service, FEAT-351, FEAT-433Park, FEAT-351, FEAT-449Personal Lines, FEAT-352, FEAT-456Pickup, FEAT-352, FEAT-464Pools, FEAT-352, FEAT-472

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Group Calling, feature interactions, (continued)

Primary Rate Interface (PRI) and T1, FEAT-352, FEAT-513

Queued Call Console (QCC), FEAT-353, FEAT-547

Recall/Timed Flash, FEAT-353, FEAT-557Remote Access, FEAT-353, FEAT-579Ringing Options, FEAT-353, FEAT-588Signal/Notify, FEAT-354, FEAT-605, FEAT-611Station Message Detail Recording (SMDR), FEAT-354, FEAT-632System Access/Intercom buttons, FEAT-354, FEAT-643System Renumbering, FEAT-354, FEAT-657Transfer, FEAT-355, FEAT-695UDP features, FEAT-355, FEAT-711

Group Coverage, FEAT-162 to FEAT-163Interaction of Individual and Group coverage, FEAT-165member assignments, PROG-3-133receiver, PROG-3-140ring delay, PROG-3-116

Group coverage, QREF-44, QREF-45Group Coverage, see also CoverageGroup features

group coverage member assignments, QREF-54Group IV (G4) fax, FEAT-91, FEAT-483, FEAT-486Group paging, PROG-3-132Group Paging, see PagingGroup Pickup, see PickupGroups

call pickup, PROG-3-132Night Service, PROG-3-192

H

Handset Mute, see Headset optionsHands-Free Answer on Intercom (HFAI), feature interactions

Microphone Disable, FEAT-412Primary Rate Interface (PRI) and T1, FEAT-513Queued Call Console (QCC), FEAT-547UDP features, FEAT-711Voice Announce, FEAT-718

Headset, QREF-129Auto Answer, FEAT-359 to FEAT-360Hang Up, FEAT-358Status, FEAT-359

Headset hang up, QREF-33Headset options, FEAT-357 to FEAT-364Headset options, feature interactions

Authorization Code, FEAT-53, FEAT-362Auto Dial, FEAT-60, FEAT-362Automatic Line Selection, FEAT-67, FEAT-362Barge-In, FEAT-89, FEAT-363Callback, FEAT-112, FEAT-363Caller ID, FEAT-119, FEAT-363Conference, FEAT-153, FEAT-363Direct Voice Mail, FEAT-235, FEAT-363Do Not Disturb, FEAT-287, FEAT-363Hold, FEAT-363, FEAT-372Paging, FEAT-363, FEAT-442Park, FEAT-363, FEAT-449

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Headset options, feature interactions, (continued)

Privacy, FEAT-363, FEAT-517Queued Call Console (QCC), FEAT-547Ringing Options, FEAT-364, FEAT-588Ringing/Idle Line Preference, FEAT-364System Access/Intercom buttons, FEAT-643Transfer, FEAT-356, FEAT-364, FEAT-695

Headset/Handset Mute, FEAT-360Help, PROG-2-25Helpline, Lucent Technologies, PROG-xxi, FEAT-xviiiHelpline, Lucent Technologies, see Appendix AHold

automatic, PROG-3-123automatic, Direct-Line Console (DLC), PROG-3-121description, FEAT-365 to FEAT-373disconnect interval, PROG-3-29Disconnect Interval setting, FEAT-366DLC Operator Automatic setting, FEAT-366one-touch, PROG-3-149, FEAT-685Operator Timer setting, FEAT-366QCC Release setting, FEAT-367QCC Return setting, FEAT-367return, PROG-3-120timer, PROG-3-120

Hold return, QREF-42Hold Return, see Queued Call Console (QCC)Hold, automatic, QREF-42Hold, feature interactions

Allowed/Disallowed Lists, FEAT-45, FEAT-370Authorization Code, FEAT-53, FEAT-370Auto Dial, FEAT-60, FEAT-370Basic Rate Interface (BRI), FEAT-98, FEAT-370Call Waiting, FEAT-104, FEAT-370Callback, FEAT-112, FEAT-370Computer Telephony Integration (CTI) link, FEAT-199, FEAT-371Conference, FEAT-153, FEAT-371Coverage, FEAT-183, FEAT-371digital data calls, FEAT-206, FEAT-371Direct Station Selector (DSS), FEAT-229, FEAT-371Direct-Line Console (DLC), FEAT-213Directories, FEAT-242, FEAT-371Display, FEAT-270, FEAT-372Fax Extension, FEAT-297, FEAT-372Group Calling, FEAT-351, FEAT-372Headset options, FEAT-363, FEAT-372HotLine, FEAT-372, FEAT-377Inspect, FEAT-372, FEAT-383Multi-Function Module (MFM), FEAT-372, FEAT-418Night Service, FEAT-433Paging, FEAT-372, FEAT-443Park, FEAT-372, FEAT-449Personal Lines, FEAT-372, FEAT-457Pickup, FEAT-372Primary Rate Interface (PRI) and T1, FEAT-513Privacy, FEAT-373, FEAT-517Queued Call Console (QCC), FEAT-547Recall/Timed Flash, FEAT-373, FEAT-557Speed Dial, FEAT-373, FEAT-619System Access/Intercom buttons, FEAT-373, FEAT-643Transfer, FEAT-373, FEAT-695

Home Calling Group, FEAT-330

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Home screen, QREF-18Host system, QREF-6Host system dial codes, PROG-3-161Hotel mode, see Extension StatusHotLine, FEAT-374HotLine, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-33, FEAT-376Allowed/Disallowed Lists, FEAT-45, FEAT-376Automatic Route Selection (ARS), FEAT-83, FEAT-376Barge-In, FEAT-89, FEAT-376Call Waiting, FEAT-104, FEAT-376Callback, FEAT-112, FEAT-376calling restrictions, FEAT-127, FEAT-376Conference, FEAT-154, FEAT-376Coverage, FEAT-183, FEAT-376Extension Status, FEAT-294, FEAT-376Forward and Follow Me, FEAT-317, FEAT-376Group Calling, FEAT-351, FEAT-377Hold, FEAT-372, FEAT-377Multi-Function Module (MFM), FEAT-418Night Service, FEAT-377, FEAT-433Park, FEAT-377, FEAT-443, FEAT-449Pickup, FEAT-377, FEAT-465Pools, FEAT-377, FEAT-472Privacy, FEAT-377, FEAT-517Recall/Timed Flash, FEAT-377, FEAT-557, FEAT-588Redial, FEAT-377, FEAT-562Speed Dial, FEAT-377, FEAT-619Transfer, FEAT-377, FEAT-695UDP features, FEAT-377, FEAT-711

How to use this quick reference, QREF-1Hunt groups, see Group CallingHunt type, PROG-3-138Hunt type, see Group CallingHybrid/PBX mode

definition, QREF-6

I

I/O address, PROG-2-3ICLID, see Caller IDICOM buttons, QREF-7, QREF-25, QREF-28, QREF-33, FEAT-638

copying, QREF-34definition, QREF-6

ICOM buttons, see also System Access/Intercom buttonsIdle Line Preference, see Automatic Line Selection and Ringing/Idle Line PreferenceIdle states, PROG-2-45Immediate ring, see Ringing OptionsIncoming Call Line Identification (ICLID), see Caller IDIncoming routing, PROG-3-68Individual Coverage, FEAT-160 to FEAT-162Individual Coverage, see also CoverageIndividual Pickup, see PickupInside Auto Dial, FEAT-55Inside Auto Dial, see also Auto DialInside Dial Tone, FEAT-378 to FEAT-379Inside dial tone, PROG-3-159Inspect, FEAT-380 to FEAT-383

boards, PROG-2-32key, PROG-2-34

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Inspect, feature interactionsAlarm, FEAT-37, FEAT-382Conference, FEAT-154, FEAT-382Direct Station Selector (DSS), FEAT-230,

FEAT-382Display, FEAT-271,

FEAT-380 to FEAT-383Drop, FEAT-382Group Calling, FEAT-383Hold, FEAT-372, FEAT-383Paging, FEAT-383, FEAT-443Queued Call Console (QCC), FEAT-383, FEAT-548Redial, FEAT-383, FEAT-562Saved Number Dial, FEAT-383, FEAT-593Transfer, FEAT-383, FEAT-695

Installation procedure, PROG-2-3Integrated Solution II (IS II), FEAT-140Integrated Solution III (IS III), FEAT-140, FEAT-622Integrated Voice Power, FEAT-340, FEAT-676Intercom buttons

assigning, PROG-3-87, PROG-3-136Inter-digit timers, PROG-3-162Interexchange (IXC) calls, FEAT-664Interrupt, PROG-2-3Intuity, PROG-GL-19, FEAT-676, FEAT-I-3, FEAT-GL-19Intuity CAS, FEAT-I-11Intuity, see also Appendix IInvalid destination, PROG-3-60ISDN Ordering Code (IOC), FEAT-92ISDN Terminal Adapter, FEAT-I-31ISDN/BRI interface, see Basic Rate Interface (BRI)ISDN/PRI interface, see Primary Rate Interface (PRI) and T1

K

Key modedefinition, QREF-6

Keysarrow, PROG-2-28function, PROG-2-27sequences, PROG-2-27

L

Labeling, PROG-3-196, FEAT-384 to FEAT-388extension directory, PROG-3-196group calling, PROG-3-198lines/trunks, PROG-3-197posted message, PROG-3-198system speed dial directory, PROG-3-199using SPM, PROG-3-196using system programming console, PROG-3-196

Labeling, feature interactionsDirectories, FEAT-242, FEAT-387Do Not Disturb, FEAT-287, FEAT-387Group Calling, FEAT-351, FEAT-387Messaging, FEAT-387, FEAT-409Speed Dial, FEAT-619UDP features, FEAT-388, FEAT-711

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Labelsextension directory, QREF-61group calling, QREF-61lines or trunks, QREF-61posted message, QREF-61system speed dial directory, QREF-61

Languageconsole window, PROG-2-36menu option, PROG-2-29overview, PROG-2-36PC, PROG-2-36procedure, PROG-2-36report, PROG-3-200Station Message Detail Recording (SMDR) report, PROG-3-154

Language choice, FEAT-389 to FEAT-393Language choice, feature interactions

Alarm Clock, FEAT-39, FEAT-393Reminder service, FEAT-393, FEAT-566

Leave Message, see MessagingLeave Word Calling, see MessagingLegend-NTWK, PROG-3-62Legend-PBX, PROG-3-62Limited Centrex, FEAT-135 to FEAT-136Line buttons, PROG-2-27Line Compensation, PROG-3-48Line Pickup, see PickupLine Request, FEAT-394 to FEAT-396Line Request, feature interactions

Callback, FEAT-112, FEAT-396Camp-On, FEAT-131, FEAT-396Park, FEAT-396, FEAT-449Pools, FEAT-396, FEAT-472Queued Call Console (QCC), FEAT-548System Access/Intercom buttons, FEAT-396, FEAT-643Transfer, FEAT-396, FEAT-695

Line/trunk and extension modules, QREF-10, QREF-11, QREF-121understanding names, QREF-121

Line/trunk pool button access, see PoolsLinear Hunting Pattern, PROG-3-138Lines/trunks

assigning to Pools, PROG-3-35assigning to telephones, PROG-3-84Basic Rate Interface (BRI), FEAT-90 to FEAT-99capacity, QREF-143copy options, PROG-3-37copying assignments, PROG-3-86forced idle, PROG-2-46group calling assignments, PROG-3-136labeling, PROG-3-197Primary Rate Interface (PRI) and T1, FEAT-476 to FEAT-514programming, PROG-3-23Remote Access, FEAT-41, FEAT-571 to FEAT-573routing calls, see Automatic Route Selectiontie, PROG-3-49type, PROG-3-23

List Feature menu, QREF-33Local and Toll tables, Default, see Automatic Route Selection (ARS)Local Exchange Tables, FEAT-73Logical IDs, FEAT-656Loop-Start Identification (LS-ID) Delay option, FEAT-116Loop-Start Identification (LS-ID) Delay option, see also Caller ID

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Loop-Start trunksdisconnect signaling

reliability, PROG-3-27hold disconnect interval, PROG-3-29Loop-Start identification (LS-ID)

delay, PROG-3-33outmode signaling, PROG-3-24toll type, PROG-3-28

Loudspeaker Paging, PROG-3-94, FEAT-439Loudspeaker paging, QREF-25, QREF-50, QREF-129

multizone, QREF-50single-zone, QREF-50

Loudspeaker Paging, see also PagingLS-ID Delay option, see Loop-Start Identification (LS-ID) Delay optionLucent Solutions folder, QREF-16Lucent Technologies

Attendant, FEAT-340, FEAT-676Fax Attendant, FEAT-676

M

Main menureturn to, PROG-2-27

Maintenance, PROG-2-29Maintenance Alarm, see AlarmMaintenance alarms, QREF-52, PROG-3-96Maintenance Busy, see Automatic Maintenance BusyManual signaling, see Signal/NotifyMemory card, PROG-3-206

automatic backup, PROG-3-212backup, PROG-3-211backup error messages, PROG-3-214formatting, PROG-3-209inserting, PROG-3-208restore, PROG-3-216restore error messages, PROG-3-217types, PROG-3-206

Menu mode screen, QREF-18MERLIN LEGEND Reporter, FEAT-622MERLIN MAGIX Enhanced Customer Care Solution, FEAT-I-3, FEAT-I-10MERLIN Messaging module, QREF-127MERLIN Messaging System, FEAT-676Message Center, PROG-3-128Message center, QREF-46, QREF-47Message Center operation, see Queued Call Console (QCC)Message Waiting Indicator, QREF-130Message waiting lamp messages

capacity, QREF-143Message-waiting indicator, PROG-3-142

fax, PROG-3-95Message-waiting receivers, FEAT-403Message-waiting receivers, see also Group Calling, MessagingMessaging, FEAT-397 to FEAT-410Messaging systems, PROG-3-97Messaging, feature interactions

Barge-In, FEAT-89, FEAT-408digital data calls, FEAT-206, FEAT-408Direct Station Selector (DSS), FEAT-230, FEAT-408Direct-Line Console (DLC), FEAT-214, FEAT-408Directories, FEAT-243, FEAT-408

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Messaging, feature interactions, (continued)Display, FEAT-272, FEAT-273, FEAT-408Do Not Disturb, FEAT-287, FEAT-409Fax Extension, FEAT-297, FEAT-409Group Calling, FEAT-351, FEAT-409Labeling, FEAT-387, FEAT-409Multi-Function Module (MFM), FEAT-409, FEAT-418Queued Call Console (QCC), FEAT-548Signal/Notify, FEAT-410, FEAT-611System Access/Intercom buttons, FEAT-410, FEAT-643Transfer, FEAT-410, FEAT-696UDP features, FEAT-410, FEAT-712

MFM, see Multi-Function Module (MFM)Microphone Disable, FEAT-411 to FEAT-412Microphone Disable, feature interactions

Auto Dial, FEAT-60, FEAT-412Hands-Free Answer on Intercom (HFAI), FEAT-412HFAI, FEAT-356Paging, FEAT-412, FEAT-443Queued Call Console (QCC), FEAT-548Redial, FEAT-412, FEAT-562Saved Number Dial, FEAT-412, FEAT-593Transfer, FEAT-412, FEAT-696Voice Announce to Busy, FEAT-412, FEAT-718

Microphone operation, PROG-3-110Missed Reminder, see Reminder serviceMLS telephones

Account Code Entry, FEAT-31Display information, FEAT-256

MLX-20L console, PROG-2-26MLX-20L telephone

as operator console, QREF-10Programming console, FEAT-520 to FEAT-523

MLX-28D telephoneas operator console, QREF-10

Mode of operation, PROG-3-5Modem, QREF-130

speed, PROG-2-2, PROG-2-27Modem connection, local, PROG-2-14Modes of operation, QREF-6Modes of operation, see Appendix CModular adapter

355A, PROG-2-2355AF, PROG-2-2

Modular cord, D8W, PROG-2-2Modules

supplying Touch-Tone receivers (TTRs), FEAT-680types supported, QREF-11, QREF-121

Monitor, PROG-2-29Most Idle Hunting Pattern, PROG-3-138Multi-Function Module (MFM), FEAT-413 to FEAT-419Multi-Function Module (MFM), feature interactions

Automatic Line Selection, FEAT-67, FEAT-418Callback, FEAT-112, FEAT-418Conference, FEAT-154, FEAT-418Coverage, FEAT-184, FEAT-418digital data calls, FEAT-206, FEAT-418Direct-Line Console (DLC), FEAT-214, FEAT-418Do Not Disturb, FEAT-288, FEAT-418Fax Extension, FEAT-297, FEAT-418Forward and Follow Me, FEAT-317, FEAT-418Group Calling, FEAT-351, FEAT-418

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Multi-Function Module (MFM), feature interactions, (continued)

Hold, FEAT-372, FEAT-418HotLine, FEAT-418Messaging, FEAT-409, FEAT-418Night Service, FEAT-418, FEAT-433Paging, FEAT-419, FEAT-443Park, FEAT-419, FEAT-449Personal Lines, FEAT-419, FEAT-457Privacy, FEAT-419, FEAT-517Queued Call Console (QCC), FEAT-419, FEAT-548Recall/Timed Flash, FEAT-419, FEAT-557Ringing Options, FEAT-419, FEAT-588Signal/Notify, FEAT-419, FEAT-606, FEAT-611Station Message Detail Recording (SMDR), FEAT-419, FEAT-632System Access/Intercom buttons, FEAT-419, FEAT-644Transfer, FEAT-419, FEAT-696Voice Announce to Busy, FEAT-419, FEAT-718

Multiline Hunt Group, FEAT-92 to FEAT-93Music, QREF-130Music source, QREF-50Music-On-Hold, QREF-50, QREF-130, PROG-3-93, FEAT-420 to FEAT-423Music-On-Hold, feature interactions

Callback, FEAT-112, FEAT-422Camp-On, FEAT-131, FEAT-422Conference, FEAT-154, FEAT-422Forward and Follow Me, FEAT-318Group Calling, FEAT-351, FEAT-422Night Service, FEAT-422, FEAT-433Park, FEAT-422, FEAT-449Personal Lines, FEAT-422, FEAT-457Pools, FEAT-422, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-513Remote Access, FEAT-423, FEAT-579Transfer, FEAT-423, FEAT-696UDP features, FEAT-423, FEAT-712

Mute, Headset/Handset, see Headset optionsMute, see Microphone Disable

N

N11 special numbers table, PROG-3-184N11 table, see Automatic Route Selection (ARS)Network selection tables, PROG-3-76Network service, PROG-3-66Next Message, see MessagingNight Service, PROG-3-191, FEAT-124, FEAT-424 to FEAT-434

Coverage Control, PROG-3-195Emergency Allowed List, PROG-3-193Exclusion List, PROG-3-193Group Assignment, PROG-3-192Outward Restriction, PROG-3-193overview, PROG-3-191setting system time, PROG-3-8time set, PROG-3-194

Night servicetroubleshooting, QREF-94with coverage control, QREF-59with group assignments, QREF-58

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Night Service, feature interactionsAlarm, FEAT-37, FEAT-431Allowed/Disallowed Lists, FEAT-46Authorization Code, FEAT-53, FEAT-431Automatic Route Selection

(ARS), FEAT-83, FEAT-431Caller ID, FEAT-119, FEAT-431calling restrictions, FEAT-127, FEAT-431Coverage, FEAT-184, FEAT-428, FEAT-432digital data calls, FEAT-206, FEAT-432Direct-Line Console (DLC), FEAT-214Display, FEAT-273, FEAT-432Forward and Follow Me, FEAT-318, FEAT-432Group Calling, FEAT-351, FEAT-433Hold, FEAT-372HotLine, FEAT-377, FEAT-433Multi-Function Module (MFM), FEAT-418, FEAT-433Music-On-Hold, FEAT-422, FEAT-433Paging, FEAT-433, FEAT-443Personal Lines, FEAT-433, FEAT-457Pickup, FEAT-433, FEAT-465Primary Rate Interface (PRI) and T1, FEAT-433, FEAT-513Queued Call Console (QCC), FEAT-548Recall/Timed Flash, FEAT-557Remote Access, FEAT-433, FEAT-579Ringing Options, FEAT-433, FEAT-588System Access/Intercom buttons, FEAT-434, FEAT-644Tandem Switching, FEAT-434, FEAT-669UDP features, FEAT-434, FEAT-712

No Ring option, see Ringing OptionsNon-local dial plan

call handling, FEAT-705 to FEAT-706extension ranges, FEAT-702 to FEAT-704Transfer, FEAT-706UDP routing, FEAT-706

Non-local Uniform Dial Plan (UDP)Facility Restriction Levels (FRLs), FEAT-665

Notify, see Signal/NotifyNovell NetWare, PROG-3-98, FEAT-188, FEAT-190Null boards, PROG-2-31Numbering, PROG-3-9

2-digit, PROG-3-9set up space, PROG-3-9

Numbering plan, see System Renumbering

O

Octel 100, FEAT-676On- or off-hook queuing, see CallbackOne-Touch Hold, see TransferOne-Touch Transfer, see TransferOne-Touch Transfer/One-Touch Hold, PROG-3-149Operation mode, PROG-3-5Operator

assigning Direct-Line Console (DLC) positions, PROG-3-22assigning Queued Call Console (QCC) positions, PROG-3-20features, PROG-3-120hold timer, PROG-3-120optional features, PROG-3-120positions, PROG-3-19primary position, PROG-3-20

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Operator automatic hold, QREF-40, QREF-41Operator Automatic Hold, see HoldOperator hold timer, QREF-40, QREF-41Operator Hold Timer, see HoldOperator positions, QREF-35Other (extra) digits, PROG-3-183Other digits, PROG-3-190, FEAT-664Outgoing tables, PROG-3-76Outmode signaling, PROG-3-24Outside Auto Dial, FEAT-55, FEAT-56Outside Auto Dial, see also Auto DialOutside dial tone, PROG-3-159Outward restriction, see Calling restrictions, Night Service

P

Page buttonsDirect Station Selector (DSS), PROG-3-18

Page Down key, PROG-2-27Page Up key, PROG-2-27Paging, FEAT-436 to FEAT-444

group, PROG-3-132loudspeaker, PROG-3-94

Paging Groups, FEAT-438Paging, feature interactions

Auto Dial, FEAT-60, FEAT-442Barge-In, FEAT-89, FEAT-442Call Waiting, FEAT-104, FEAT-442Callback, FEAT-112, FEAT-442Camp-On, FEAT-131, FEAT-442Conference, FEAT-154, FEAT-442digital data calls, FEAT-206, FEAT-442Direct Station Selector (DSS), FEAT-230, FEAT-442Direct-Line Console (DLC), FEAT-214Display, FEAT-273, FEAT-442Do Not Disturb, FEAT-288, FEAT-442Forward and Follow Me, FEAT-318, FEAT-442Headset options, FEAT-363, FEAT-442Hold, FEAT-372, FEAT-443Inspect, FEAT-383, FEAT-443Microphone Disable, FEAT-412, FEAT-443Multi-Function Module (MFM), FEAT-419, FEAT-443Night Service, FEAT-433, FEAT-443Personal Lines, FEAT-443, FEAT-457Pickup, FEAT-443, FEAT-465Pools, FEAT-443, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-443, FEAT-513Queued Call Console (QCC), FEAT-549Remote Access, FEAT-443, FEAT-579Station Message Detail Recording (SMDR), FEAT-443, FEAT-632System Access/Intercom buttons, FEAT-444, FEAT-644System Renumbering, FEAT-444Transfer, FEAT-444, FEAT-696UDP features, FEAT-444, FEAT-712Voice Announce, FEAT-718Voice Announce to Busy, FEAT-444

Park, FEAT-445 to FEAT-450return time, PROG-3-152

Park codescapacity, QREF-143

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Park, feature interactionsAuthorization Code, FEAT-53, FEAT-448Auto Dial, FEAT-60, FEAT-448Callback, FEAT-112, FEAT-448Conference, FEAT-154, FEAT-448Coverage, FEAT-184, FEAT-448digital data calls, FEAT-206, FEAT-448Direct Station Selector (DSS), FEAT-231, FEAT-448Direct-Line Console (DLC), FEAT-214Display, FEAT-274, FEAT-449Forward and Follow Me, FEAT-318, FEAT-449Group Calling, FEAT-351, FEAT-449Headset options, FEAT-363, FEAT-449Hold, FEAT-372, FEAT-449HotLine, FEAT-377, FEAT-443, FEAT-449Line Request, FEAT-396, FEAT-449Multi-Function Module (MFM), FEAT-419, FEAT-449Music-On-Hold, FEAT-422, FEAT-449Pickup, FEAT-449, FEAT-465Queued Call Console (QCC), FEAT-549Recall/Timed Flash, FEAT-449, FEAT-557Station Message Detail Recording (SMDR), FEAT-450, FEAT-632System Access/Intercom buttons, FEAT-450, FEAT-644System Renumbering, FEAT-450Transfer, FEAT-450, FEAT-696UDP features, FEAT-712

PassageWay Direct Connection Solution, see Appendix IPassageWay Telephony Services, see CTI linkPass-thru

connection, PROG-2-37menu option, PROG-2-29overview, PROG-2-37procedure, PROG-2-38

Passwordmenu options, PROG-2-29overview, PROG-2-40procedure, PROG-2-40

PC keys, PROG-2-27PC Keys in SPM

Function of, PROG-2-27Personal Directory, FEAT-239Personal Directory, see also DirectoriesPersonal Line

principal user, PROG-3-30Personal Lines, FEAT-451 to FEAT-458Personal lines

capacity, QREF-143Personal Lines, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-33, FEAT-454Alarm, FEAT-37, FEAT-454Allowed/Disallowed Lists, FEAT-46, FEAT-454Auto Dial, FEAT-60, FEAT-454Call Waiting, FEAT-104, FEAT-455Callback, FEAT-112, FEAT-455Caller ID, FEAT-119, FEAT-455calling restrictions, FEAT-127, FEAT-455Computer Telephony Integration (CTI) link, FEAT-199, FEAT-455Coverage, FEAT-184, FEAT-455digital data calls, FEAT-206, FEAT-456Direct-Line Console (DLC), FEAT-214Directories, FEAT-243, FEAT-456Display, FEAT-274

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Personal Lines, feature interactions, (continued)

Forward and Follow Me, FEAT-318, FEAT-456

Group Calling, FEAT-352, FEAT-456Hold, FEAT-372, FEAT-457Multi-Function Module (MFM), FEAT-419, FEAT-457Music-On-Hold, FEAT-422, FEAT-457Night Service, FEAT-433, FEAT-457Paging, FEAT-443, FEAT-457Pickup, FEAT-457, FEAT-465Pools, FEAT-457, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-458, FEAT-513Privacy, FEAT-458, FEAT-517Queued Call Console (QCC), FEAT-549Recall/Timed Flash, FEAT-458, FEAT-557System Access/Intercom buttons, FEAT-458, FEAT-644Tandem Switching, FEAT-458, FEAT-669Transfer, FEAT-458, FEAT-697UDP features, FEAT-712

Personal Speed Dial, FEAT-614 to FEAT-615Personal Speed Dial, see also Speed DialPersonalized Ring, see Ringing OptionsPickup, FEAT-459 to FEAT-466Pickup, feature interactions

Call Waiting, FEAT-104, FEAT-464Callback, FEAT-112, FEAT-464Conference, FEAT-154, FEAT-464Coverage, FEAT-185, FEAT-464digital data calls, FEAT-206, FEAT-464Direct Station Selector (DSS), FEAT-231, FEAT-464Direct-Line Console (DLC), FEAT-214Display, FEAT-275, FEAT-464Forward and Follow Me, FEAT-318, FEAT-464Group Calling, FEAT-352, FEAT-464Hold, FEAT-372, FEAT-465HotLine, FEAT-377, FEAT-465Night Service, FEAT-433, FEAT-465Paging, FEAT-443, FEAT-465Park, FEAT-449, FEAT-465Personal Lines, FEAT-457, FEAT-465Queued Call Console (QCC), FEAT-549Station Message Detail Recording (SMDR), FEAT-465, FEAT-633System Access/Intercom buttons, FEAT-466, FEAT-644Transfer, FEAT-466, FEAT-697UDP features, FEAT-466, FEAT-712

Planning Forms, see Appendix BPool buttons

capacity, QREF-143Pool dial-out code restriction, FEAT-123Pool dial-out code restriction, see also Calling restrictionsPool routing, see Automatic Route Selection (ARS)Pool, feature interactions

Direct Station Selector (DSS), FEAT-231Pools, FEAT-467 to FEAT-669

assigning to telephones, PROG-3-84dial-out code, PROG-3-104Group Calling assignments, PROG-3-136routing, (ARS), PROG-3-179trunk assignment, PROG-3-35

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Pools, feature interactionsAccount Code Entry/Forced Account Code

Entry, FEAT-33, FEAT-471Alarm, FEAT-37, FEAT-471Auto Dial, FEAT-60, FEAT-471Automatic Maintenance Busy, FEAT-69,

FEAT-471Automatic Route Selection (ARS), FEAT-84, FEAT-471Callback, FEAT-112, FEAT-471Caller ID, FEAT-119, FEAT-471calling restrictions, FEAT-127, FEAT-471Computer Telephony Integration (CTI) link, FEAT-199, FEAT-471Coverage, FEAT-185, FEAT-471digital data calls, FEAT-207, FEAT-471Direct-Line Console (DLC), FEAT-214Directories, FEAT-243, FEAT-472Display, FEAT-275, FEAT-472Forward and Follow Me, FEAT-318, FEAT-472Group Calling, FEAT-352, FEAT-472HotLine, FEAT-377, FEAT-472Line Request, FEAT-396, FEAT-472Music-On-Hold, FEAT-422, FEAT-472Paging, FEAT-443, FEAT-472Personal Lines, FEAT-457, FEAT-472Primary Rate Interface (PRI) and T1, FEAT-472, FEAT-513Queued Call Console (QCC), FEAT-472, FEAT-549Recall/Timed Flash, FEAT-473, FEAT-558Speed Dial, FEAT-473, FEAT-619Station Message Detail Recording (SMDR), FEAT-473, FEAT-633System Renumbering, FEAT-473tandem switching, FEAT-669UDP features, FEAT-473, FEAT-712

Portscapacity, QREF-143

Position Busy Backup, see Queued Call Console (QCC)Position-Busy Backup, PROG-3-130Position-Busy Backup feature, QREF-41, QREF-89Posted message, PROG-3-198Posted Messages, FEAT-403 to FEAT-406Posted Messages, see also MessagingPower Failure Transfer, FEAT-474Power Failure Transfer, feature interactions, FEAT-633PRI PSTN outgoing tables

incorrect programming, QREF-83PRI, see Primary Rate Interface (PRI) and T1Primary Cover Ring Delay, PROG-3-115Primary Coverage, see CoveragePrimary Rate Interface (PRI)

B-channel groups, PROG-3-64Call-by-Call services table, PROG-3-79counters, PROG-3-70Dial Plan routing, PROG-3-73Network Selection tables, PROG-3-76network service, PROG-3-66Outgoing tables, PROG-3-76Special Services table, PROG-3-77

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Primary Rate Interface (PRI), (continued)switch type, PROG-3-62

4ESS, PROG-3-625ESS, PROG-3-62DEX600E, PROG-3-62DMS-100, PROG-3-62DMS-250, PROG-3-62Legend-NTWK, PROG-3-62Legend-PBX, PROG-3-62

telephone number to send, PROG-3-69terminal equipment identifier, PROG-3-73test telephone number, PROG-3-70timers and counters, PROG-3-70

Primary Rate Interface (PRI) and T1benefits, FEAT-483 to FEAT-484, FEAT-486call processing, FEAT-496 to FEAT-505capacity, ?? to FEAT-482, FEAT-482 to ??description, FEAT-476 to FEAT-514emulation of analog lines/trunks, FEAT-485features, FEAT-484 to FEAT-485, FEAT-486lines, FEAT-481 to FEAT-482network services supported, FEAT-487 to FEAT-488programming options, FEAT-487 to FEAT-496, FEAT-505 to FEAT-509switches supported, FEAT-480 to FEAT-481Tandem Switching, FEAT-492 to FEAT-493

Primary Rate Interface (PRI) and T1, feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-33, FEAT-512Automatic Route Selection (ARS), FEAT-84, FEAT-512Barge-In, FEAT-89, FEAT-512Call Waiting, FEAT-105, FEAT-512Callback, FEAT-113, FEAT-512calling restrictions, FEAT-127, FEAT-512Camp-On, FEAT-131, FEAT-512Conference, FEAT-154, FEAT-513Coverage, FEAT-185, FEAT-513Display, FEAT-263, FEAT-277Forward and Follow Me, FEAT-318, FEAT-513Group Calling, FEAT-352, FEAT-513Hands-Free Answer on Intercom (HFAI), FEAT-513HFAI, FEAT-356Hold, FEAT-513Music-On-Hold, FEAT-423, FEAT-513Night Service, FEAT-433, FEAT-513Paging, FEAT-443, FEAT-513Personal Lines, FEAT-458, FEAT-513Pools, FEAT-472, FEAT-513Queued Call Console (QCC), FEAT-549Remote Access, FEAT-513, FEAT-579Ringing Options, FEAT-513, FEAT-588Station Message Detail Recording (SMDR), FEAT-514, FEAT-633System Access/Intercom buttons, FEAT-513, FEAT-644tandem switching, FEAT-514, FEAT-670Transfer, FEAT-514, FEAT-697

Prime lines, QREF-6Prime lines, see Centrex operationPrincipal user

Personal Line, PROG-3-30Print

options, PROG-2-41report language, PROG-3-200SMDR Call Report format, PROG-3-155

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FEAT Feature ReferencePROG System ProgrammingQREF System Manager Quick Reference

Printer, see Station Message Detail Recording (SMDR)

Priorityelevate, PROG-3-124QCC Queue, PROG-3-31

Priority Call Queuing, PROG-3-136Priority Queuing Considerations, FEAT-345Privacy, FEAT-515 to FEAT-517Privacy, feature interactions

Barge-In, FEAT-89, FEAT-517digital data calls, FEAT-207, FEAT-517Display, FEAT-275, FEAT-517Headset options, FEAT-363, FEAT-517Hold, FEAT-373, FEAT-517HotLine, FEAT-377, FEAT-517Multi-Function Module (MFM), FEAT-419, FEAT-517Personal Lines, FEAT-458, FEAT-517Queued Call Console (QCC), FEAT-550Recall/Timed Flash, FEAT-517, FEAT-558Signal/Notify, FEAT-517, FEAT-607, FEAT-611System Access/Intercom buttons, FEAT-517, FEAT-644

Programming, FEAT-518buttons, see Appendix D, Appendix Gcentralized telephone, FEAT-526console, FEAT-520 to FEAT-523security risk, FEAT-518 to FEAT-519special characters, see Appendix Hsystem, FEAT-519 to FEAT-525System Programming and Maintenance (SPM) software, FEAT-523 to FEAT-525system, see also Appendix Etelephones, see Appendix D, Appendix G, Appendix H

Programming codes, QREF-131Programming, see also Integrated Administration and Appendix DPrompted digits, see Collected digits

Q

Queue Over Threshold, PROG-3-123Queued Call Console (QCC), QREF-7

Account Code Entry, FEAT-30assigning lines, FEAT-536backup position, FEAT-540buttons, FEAT-533 to FEAT-535description, FEAT-527 to FEAT-551features, FEAT-532 to FEAT-535messaging, FEAT-539operation, FEAT-530 to FEAT-531operator availability, FEAT-530operator position, QREF-37, QREF-38operator positions, PROG-3-19operator to receive calls, PROG-3-32optional features, PROG-3-120options, programmed, FEAT-536 to FEAT-541overview, QREF-10priority level in queue, QREF-39queue priority level, PROG-3-31types of calls, FEAT-536 to FEAT-537

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Queued Call Console (QCC) operator position, QREF-42

message center, QREF-46optional features, QREF-40voice announce, QREF-45with DSS, QREF-46

Queued Call Console (QCC) queue, QREF-39, QREF-42new calls alert, QREF-43position busy backup, QREF-47prioritize, QREF-43queue priority level, QREF-44threshold, QREF-42

Queued Call Console (QCC), feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-543Alarm, FEAT-543Allowed/Disallowed Lists, FEAT-46, FEAT-544Authorization Code, FEAT-53Authorization Codes, FEAT-544Auto Dial, FEAT-60, FEAT-544Automatic Line Selection, FEAT-67, FEAT-544Barge-In, FEAT-89, FEAT-544Callback, FEAT-544calling restrictions, FEAT-544Camp-On, FEAT-131, FEAT-544Computer Telephony Integration (CTI) link, FEAT-199, FEAT-545Conference, FEAT-154, FEAT-544Coverage, FEAT-185, FEAT-545Direct Station Selector (DSS), FEAT-231Direct Voice Mail, FEAT-235, FEAT-546Directories, FEAT-243, FEAT-546Display, FEAT-546Do Not Disturb, FEAT-288, FEAT-546Extension Status, FEAT-294, FEAT-546Forward and Follow Me, FEAT-546Group Calling, FEAT-547Hands-Free Answer on Intercom (HFAI), FEAT-547Headset options, FEAT-547HFAI, FEAT-356Hold, FEAT-373, FEAT-547Inspect, FEAT-383, FEAT-548Line Request, FEAT-548Messaging, FEAT-409, FEAT-548Microphone Disable, FEAT-412, FEAT-548Multi-Function Module (MFM), FEAT-548Night Service, FEAT-433, FEAT-548Paging, FEAT-443, FEAT-549Park, FEAT-449, FEAT-549Personal Lines, FEAT-458, FEAT-549Pickup, FEAT-465, FEAT-549Pools, FEAT-549Privacy, FEAT-517, FEAT-550Recall/Timed Flash, FEAT-550, FEAT-558Redial, FEAT-550Reminder service, FEAT-550Remote Access, FEAT-550Ringing Options, FEAT-550Saved Number Dial, FEAT-550Signal/Notify, FEAT-550, FEAT-611Speed Dial, FEAT-550Station Message Detail Recording (SMDR), FEAT-551System Access/Intercom buttons, FEAT-551, FEAT-644System Renumbering, FEAT-551

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Queued Call Console (QCC), feature interactions, (continued)

Transfer, FEAT-551, FEAT-697UDP features, FEAT-713Voice Announce to Busy, FEAT-551

R

Recall timer, PROG-3-162Recall/Timed Flash, FEAT-552 to FEAT-558Recall/Timed Flash, feature interactions

Allowed/Disallowed Lists, FEAT-46, FEAT-556Auto Dial, FEAT-60, FEAT-556Automatic Route Selection (ARS), FEAT-84, FEAT-556Barge-In, FEAT-89, FEAT-556Basic Rate Interface (BRI), FEAT-98, FEAT-556Call Waiting, FEAT-105, FEAT-556Callback, FEAT-113, FEAT-556calling restrictions, FEAT-46, FEAT-127, FEAT-556Centrex operation, FEAT-144Conference, FEAT-155, FEAT-557Coverage, FEAT-185, FEAT-557Directories, FEAT-243, FEAT-557Display, FEAT-276, FEAT-557Forward and Follow Me, FEAT-318, FEAT-557Group Calling, FEAT-353, FEAT-557Hold, FEAT-373, FEAT-557HotLine, FEAT-377, FEAT-557, FEAT-588Multi-Function Module (MFM), FEAT-419, FEAT-557Night Service, FEAT-557Park, FEAT-449, FEAT-557Personal Lines, FEAT-458, FEAT-557Pools, FEAT-473, FEAT-558Privacy, FEAT-517, FEAT-558Queued Call Console (QCC), FEAT-550Redial, FEAT-558, FEAT-562Reminder service, FEAT-558, FEAT-566Saved Number Dial, FEAT-558, FEAT-593Speed Dial, FEAT-558, FEAT-619Station Message Detail Recording (SMDR), FEAT-558, FEAT-633System Access/Intercom buttons, FEAT-558, FEAT-644Transfer, FEAT-558, FEAT-697

Redial, FEAT-559 to FEAT-562Redial, feature interactions

Authorization Code, FEAT-54, FEAT-561Auto Dial, FEAT-60, FEAT-561digital data calls, FEAT-207, FEAT-561Direct Station Selector (DSS), FEAT-231, FEAT-561Directories, FEAT-243, FEAT-561Display, FEAT-276, FEAT-562HotLine, FEAT-377, FEAT-562Inspect, FEAT-383, FEAT-562Microphone Disable, FEAT-412, FEAT-562Queued Call Console (QCC), FEAT-550, FEAT-562Recall/Timed Flash, FEAT-558, FEAT-562Service Observing, FEAT-562Speed Dial, FEAT-562, FEAT-619Station Message Detail Recording (SMDR), FEAT-562, FEAT-633System Access/Intercom buttons, FEAT-562, FEAT-644Transfer, FEAT-562, FEAT-697

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Redirect outside calls to unassignedextension numbers, PROG-3-160

Related documents, QREF-11, QREF-149Release, automatic, QREF-42, PROG-3-123Reminder service, FEAT-563 to FEAT-566

cancel, PROG-3-159Reminder service, feature interactions

Call Waiting, FEAT-105, FEAT-566Callback, FEAT-113, FEAT-566Coverage, FEAT-185, FEAT-566digital data calls, FEAT-207, FEAT-566Direct-Line Console (DLC), FEAT-214Display, FEAT-276Do Not Disturb, FEAT-288, FEAT-566language choice, FEAT-393, FEAT-566Queued Call Console (QCC), FEAT-550, FEAT-566Recall/Timed Flash, FEAT-558, FEAT-566Ringing Options, FEAT-566, FEAT-588System Access/Intercom buttons, FEAT-566, FEAT-645UDP features, FEAT-566, FEAT-713

Remote AccessAutomatic Callback, PROG-3-169barrier codes, PROG-3-172, FEAT-575 to FEAT-576calling restrictions, FEAT-124description, FEAT-567 to FEAT-580features, PROG-3-165lines/trunks, FEAT-571 to FEAT-573renumbering, FEAT-656security risks, FEAT-568 to FEAT-569using, FEAT-574without barrier codes, PROG-3-170

Remote Access, feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-33, FEAT-577Allowed/Disallowed Lists, FEAT-46, FEAT-577Authorization Code, FEAT-54, FEAT-577Automatic Route Selection (ARS), FEAT-84, FEAT-578Basic Rate Interface (BRI), FEAT-98Callback, FEAT-113, FEAT-578Caller ID, FEAT-119, FEAT-578Conference, FEAT-155, FEAT-578digital data calls, FEAT-207, FEAT-578Direct-Line Console (DLC), FEAT-214Display, FEAT-277, FEAT-578Forward and Follow Me, FEAT-319, FEAT-578Group Calling, FEAT-353, FEAT-579Music-On-Hold, FEAT-423, FEAT-579Night Service, FEAT-433, FEAT-579Paging, FEAT-443, FEAT-579Primary Rate Interface (PRI) and T1, FEAT-513, FEAT-579Queued Call Console (QCC), FEAT-550, FEAT-579Station Message Detail Recording (SMDR), FEAT-580, FEAT-633System Renumbering, FEAT-580tandem switching, FEAT-580, FEAT-670UDP features, FEAT-713

Remote AccessTouch-Tone or rotary signaling, FEAT-676Remote Call Forwarding

Delayed Call Forwarding, PROG-3-113Remote Call Forwarding, see Forward and Follow MeRemote modem connection, PROG-2-15Renumbering, PROG-3-9

block, PROG-3-9, PROG-3-14single, PROG-3-9, PROG-3-13

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Reports, PROG-3-201Calling Groups, FEAT-623 to FEAT-628language, PROG-3-200, FEAT-391printing, PROG-2-48sample, see Appendix FStation Message Detail Recording (SMDR)

Call, PROG-3-156Station Message Detail Recording (SMDR) format, PROG-3-155Station Message Detail Recording

(SMDR) UDP Call, PROG-3-158Reports, see also Station Message Detail Recording (SMDR)Requirements, system, PROG-2-2Reset

communications port, PROG-2-27factory defaults, PROG-2-42

Restart, PROG-3-2cold start, PROG-2-42

Restorefrom memory card, PROG-3-216

RestrictionsAutomatic Route Selection (ARS) restriction level for extensions, PROG-3-107call, PROG-3-105copy call restrictions, PROG-3-107Night Service, PROG-3-193

Restrictions, see Calling restrictionsRetrieve Message, see MessagingReturn Call, see MessagingReturn ring, PROG-3-129Return Ring Interval, see Queued Call Console (QCC)Ring

delay interval, PROG-3-153return, PROG-3-129

Ring timing options, FEAT-583 to FEAT-584Ring timing options, see also Ringing OptionsRingback (Transfer Audible), see TransferRinging Frequency (016 module), PROG-3-26Ringing Options, FEAT-582 to FEAT-589Ringing Options feature, QREF-88Ringing Options, feature interactions

Automatic Line Selection, FEAT-67, FEAT-587Caller ID, FEAT-120, FEAT-587Coverage, FEAT-186, FEAT-587digital data calls, FEAT-207, FEAT-587Fax Extension, FEAT-297, FEAT-587Forward and Follow Me, FEAT-319, FEAT-588Group Calling, FEAT-353, FEAT-588Headset options, FEAT-364, FEAT-588Multi-Function Module (MFM), FEAT-419, FEAT-588Night Service, FEAT-433, FEAT-588Primary Rate Interface (PRI) and T1, FEAT-513Queued Call Console (QCC), FEAT-550Reminder service, FEAT-566, FEAT-588System Access/Intercom buttons, FEAT-645Transfer, FEAT-589, FEAT-697

Ringing/Idle Line Preference, feature interactionsHeadset options, FEAT-364System Renumbering, FEAT-657

Ringing/Idle Line Preference, see also Automatic Line Selection and Ringing/Idle Line PreferenceRotary signaling, FEAT-676Rotary signaling, see Touch-Tone or rotary signalingRotary Trunk Digit Transfer, PROG-3-25

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Routingvoice and data, PROG-3-185,

PROG-3-191Routing by dial plan, PROG-3-73,

FEAT-498 to FEAT-500, FEAT-507Routing outside calls

from system with limited PSTN facilities, FEAT-663restrictions, FEAT-666

S

S56, see Primary Rate Interface (PRI) and T1SA buttons, QREF-7, QREF-25, QREF-28, QREF-33, FEAT-636 to FEAT-638

copying, QREF-34SA buttons, see also System Access/Intercom buttonsSaved Number Dial, FEAT-590 to FEAT-593Saved Number Dial, feature interactions

Authorization Code, FEAT-54, FEAT-592Auto Dial, FEAT-60, FEAT-592Automatic Route Selection (ARS), FEAT-84, FEAT-592Direct Station Selector (DSS), FEAT-231, FEAT-592Directories, FEAT-243, FEAT-592Display, FEAT-278, FEAT-593Inspect, FEAT-383, FEAT-593Microphone Disable, FEAT-412, FEAT-593Queued Call Console (QCC), FEAT-550, FEAT-593Recall/Timed Flash, FEAT-558, FEAT-593Service Observing, FEAT-593Speed Dial, FEAT-593, FEAT-619Station Message Detail Recording (SMDR), FEAT-593, FEAT-634System Access/Intercom buttons, FEAT-593, FEAT-645Transfer, FEAT-593, FEAT-697

Screen-pop, QREF-112, QREF-115Screens, see DisplayScroll, see MessagingSecond dial tone, PROG-3-26, FEAT-42Second Dial Tone Timer, FEAT-594 to FEAT-595Second Dial Tone Timer, feature interactions

Directories, FEAT-243, FEAT-595Speed Dial, FEAT-595, FEAT-619

Secondary announcementstroubleshooting, QREF-116

Secondary Cover Ring Delay, PROG-3-115Secondary Coverage, see CoverageSecurity

calling restrictions, FEAT-344Conference, FEAT-147Default Disallowed List, FEAT-43digital facilities, FEAT-483 to FEAT-484, FEAT-486Directories, FEAT-241Remote Access risks, FEAT-568 to FEAT-569remote programming, FEAT-518 to FEAT-519Second Dial Tone Timer, FEAT-594 to FEAT-595system, PROG-3-166Voice Messaging Interface (VMI) ports, FEAT-43, FEAT-75, FEAT-123

Security, see also Appendix ASelect system numbering plan, PROG-3-9Selective Callback, FEAT-107Selective Callback, see also CallbackSelective Coverage, FEAT-164

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Send All Calls, see Do Not DisturbSend Ring, see Ringing OptionsSend/Remove Message, see MessagingService Observing, PROG-3-118,

PROG-D-11, PROG-D-21, FEAT-596 to FEAT-608, FEAT-D-11, FEAT-D-21

Ending a session, FEAT-599Service observing button, QREF-33Service observing groups

capacity, QREF-143Service Observing, feature interactions

Computer Telephony Integration (CTI) link, FEAT-199Direct Station Selector (DSS), FEAT-231Direct Voice Mail, FEAT-236Do Not Disturb, FEAT-288Pickup, FEAT-465Ringing Options, FEAT-588Signal/Notify, FEAT-612Transfer, FEAT-697UDP features, FEAT-713

Service Profile (SP), FEAT-94Service Profile Identifier (SPID), PROG-3-81, FEAT-94Set system date, PROG-3-7Set system time, PROG-3-8Set up space numbering, PROG-3-9Set Up Space numbering plan, QREF-25, QREF-26, QREF-27, FEAT-652 to FEAT-653Set Up Space numbering plan, see also System RenumberingShared SA buttons, FEAT-637 to FEAT-638

capacity, QREF-144Shared SA buttons, see also System Access/Intercom buttonsShared System Access, see System Access/Intercom buttonsSignal/Notify, FEAT-609 to FEAT-612Signal/Notify, feature interactions

Auto Dial, FEAT-61, FEAT-603, FEAT-611Conference, FEAT-156, FEAT-604, FEAT-611digital data calls, FEAT-207, FEAT-611Direct Station Selector (DSS), FEAT-232, FEAT-611Do Not Disturb, FEAT-288, FEAT-605, FEAT-611Group Calling, FEAT-354, FEAT-605, FEAT-611Messaging, FEAT-410, FEAT-611Multi-Function Module (MFM), FEAT-419, FEAT-606, FEAT-611Privacy, FEAT-517, FEAT-607, FEAT-611Queued Call Console (QCC), FEAT-550Transfer, FEAT-608, FEAT-612, FEAT-698UDP features, FEAT-608, FEAT-612, FEAT-713

Signaling, PROG-3-59mode, PROG-3-47, PROG-3-48outmode, PROG-3-25reliability, PROG-3-27

Signaling, see Signal/Notify, Touch-Tone or rotary signalingSingle renumbering, PROG-3-9, PROG-3-13Single-Line Telephones

Account Code Entry, FEAT-31SMDR

Talk Time, PROG-3-157SMDR jack, QREF-68SMDR, see Station Message Detail Recording (SMDR)Speakerphone operation, PROG-3-110Speakerphone paging, FEAT-437Speakerphone paging, see also PagingSpecial characters, see Appendix H

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Special Number Table, FEAT-73Special Numbers Pattern, see Automatic

Route Selection (ARS)Special Services Selection Table, see Primary

Rate Interface (PRI) and T1Special services table, PROG-3-77Speed Dial

description, FEAT-613 to FEAT-620Personal, FEAT-614 to FEAT-615System, FEAT-614

Speed dialdirectory, labeling, PROG-3-199

Speed Dial, feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-33, FEAT-618Allowed/Disallowed Lists, FEAT-46, FEAT-618Authorization Code, FEAT-54, FEAT-618Automatic Route Selection (ARS), FEAT-84, FEAT-618Callback, FEAT-113, FEAT-618calling restrictions, FEAT-127, FEAT-618Centrex operation, FEAT-144Conference, FEAT-156, FEAT-618digital data calls, FEAT-207, FEAT-618Directories, FEAT-243, FEAT-618Drop, FEAT-619Hold, FEAT-373, FEAT-619HotLine, FEAT-377, FEAT-619Labeling, FEAT-619Pools, FEAT-473, FEAT-619Queued Call Console (QCC), FEAT-550, FEAT-619Recall/Timed Flash, FEAT-558, FEAT-619Redial, FEAT-562, FEAT-619Saved Number Dial, FEAT-593, FEAT-619Second Dial Tone Timer, FEAT-595, FEAT-619Service Observing, FEAT-619Station Message Detail Recording (SMDR), FEAT-619, FEAT-634Transfer, FEAT-620, FEAT-698UDP features, FEAT-620, FEAT-713

Standard SPM icon, QREF-16Standard SPM Mode

language, FEAT-391Star code, QREF-31, QREF-32Star Codes

second dial tone, PROG-3-26Star codes, FEAT-42 to FEAT-43, FEAT-75, FEAT-241Start and stop times for subpatterns, PROG-3-178Start menu, QREF-16Station Conference, see ConferenceStation lines, see System Access/Intercom buttonsStation Message Detail Recording (SMDR), FEAT-621 to FEAT-634

account code format, PROG-3-157call length, PROG-3-155call report format, PROG-3-155calls recorded, PROG-3-156language, PROG-3-154UDP calls recorded, PROG-3-158

Station Message Detail Recording (SMDR) report, QREF-20, QREF-65printing, QREF-65, QREF-67, QREF-130

Station Message Detail Recording (SMDR), feature interactionsAccount Code Entry/Forced Account Code Entry, FEAT-34, FEAT-630Authorization Code, FEAT-54, FEAT-630Auto Dial, FEAT-61, FEAT-630Automatic Route Selection (ARS), FEAT-84, FEAT-630

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Station Message Detail Recording (SMDR), feature interactions, (continued)

Basic Rate Interface (BRI), FEAT-99, FEAT-631

Call Waiting, FEAT-105, FEAT-631Callback, FEAT-113, FEAT-631Caller ID, FEAT-120, FEAT-631Camp-On, FEAT-131, FEAT-631Centrex operation, FEAT-144Conference, FEAT-156, FEAT-631Coverage, FEAT-186, FEAT-631Forward and Follow Me, FEAT-319, FEAT-631Group Calling, FEAT-354, FEAT-632Multi-Function Module (MFM), FEAT-419, FEAT-632Paging, FEAT-443, FEAT-632Park, FEAT-450, FEAT-632Pickup, FEAT-465, FEAT-633Pools, FEAT-473, FEAT-633Power Failure Transfer, FEAT-633Primary Rate Interface (PRI) and T1, FEAT-514, FEAT-633Queued Call Console (QCC), FEAT-551, FEAT-633Recall/Timed Flash, FEAT-558, FEAT-633Redial, FEAT-562, FEAT-633Remote Access, FEAT-580, FEAT-633Saved Number Dial, FEAT-593, FEAT-634Speed Dial, FEAT-619, FEAT-634System Access/Intercom buttons, FEAT-634, FEAT-645Transfer, FEAT-634, FEAT-698UDP features, FEAT-634, FEAT-713

Station programming, see ProgrammingSupplemental Alert Adapter (SAA), FEAT-414Supplemental Alert Adapter (SAA), see also Multi-Function Module (MFM)Support Calling Group, FEAT-330Support, see Appendix ASurrogate mode programming, PROG-2-49Switched 56

data services, PROG-3-42dial plan routing, PROG-3-40, PROG-3-45

Switched 56 Data Services, PROG-3-42Switched 56, see Primary Rate Interface (PRI) and T1Switched Loop Console, see Queued Call Console (QCC)Switchhook (Flash), see Recall/Timed FlashSwitchhook flash, PROG-2-27System

backing up programming to a memory card, PROG-3-211date, PROG-3-7language, PROG-3-3mode, PROG-3-5numbering, PROG-3-9operating conditions, PROG-3-1operator positions, PROG-3-19renumbering, PROG-3-9reports, PROG-3-201requirements, SPM, PROG-2-2restart, PROG-3-2security, PROG-3-166Speed Dial Directory, PROG-3-199time, PROG-3-8

System Access (SA) buttonsassigning, PROG-3-87, PROG-3-136

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System Access/Intercom buttonsdescription, FEAT-635 to FEAT-646ICOM buttons, FEAT-638SA buttons, FEAT-636 to FEAT-638Shared SA

buttons, FEAT-637 to FEAT-638System Access/Intercom buttons, feature interactions

Auto Dial, FEAT-61Automatic Line Selection, FEAT-67, FEAT-641Automatic Route Selection (ARS), FEAT-84, FEAT-641Call Waiting, FEAT-105, FEAT-641Callback, FEAT-113, FEAT-641Caller ID, FEAT-120, FEAT-641calling restrictions, FEAT-127, FEAT-641Camp-On, FEAT-131Computer Telephony Integration (CTI) link, FEAT-200, FEAT-642Conference, FEAT-156, FEAT-642Coverage, FEAT-186, FEAT-642digital data calls, FEAT-207, FEAT-642Direct-Line Console (DLC), FEAT-214Display, FEAT-278, FEAT-642Do Not Disturb, FEAT-288, FEAT-642Forward and Follow Me, FEAT-320, FEAT-642Group Calling, FEAT-354, FEAT-643Hold, FEAT-373, FEAT-643Line Request, FEAT-396, FEAT-643Messaging, FEAT-410, FEAT-643Multi-Function Module (MFM), FEAT-419, FEAT-644Night Service, FEAT-434, FEAT-644Paging, FEAT-444, FEAT-644Park, FEAT-450, FEAT-644Personal Lines, FEAT-458, FEAT-644Pickup, FEAT-466, FEAT-644Primary Rate Interface (PRI) and T1, FEAT-513, FEAT-644Privacy, FEAT-517, FEAT-644Queued Call Console (QCC), FEAT-551Recall/Timed Flash, FEAT-558, FEAT-644Redial, FEAT-562, FEAT-644Reminder service, FEAT-566, FEAT-645Ringing Options, FEAT-589, FEAT-645Saved Number Dial, FEAT-593, FEAT-645Station Message Detail Recording (SMDR), FEAT-634, FEAT-645Transfer, FEAT-646, FEAT-698UDP features, FEAT-713

System capacities, QREF-11, QREF-140System components, QREF-9System date, QREF-20System Directory, FEAT-238 to FEAT-239System Directory, see also DirectoriesSystem Erase (frigid start), PROG-2-43System features, PROG-3-148System features, list, see Appendix CSystem forced idle, QREF-22, QREF-38System language, FEAT-390System Numbering, see System RenumberingSystem operating conditions

basic, PROG-3-1System operator consoles, QREF-10

capacity, QREF-144System overview, QREF-2

incoming trunks, QREF-4System Planning Forms, see Appendix B

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System programming, QREF-12console, QREF-12, QREF-14, PROG-2-1,

PROG-2-26exiting, QREF-16, QREF-18how to move among screens, QREF-17jack, PROG-2-38menu, QREF-16, QREF-17, PROG-2-44PC with WinSPM, QREF-14position assignment, PROG-3-3procedure, PROG-2-47starting, QREF-16

System Programming and Maintenance (SPM) software, FEAT-523 to FEAT-525System Programming and Maintenance

(SPM) softwareadditional functionality, PROG-2-1command, PROG-2-26display screen, PROG-2-26help, PROG-2-27

System programming console, PROG-1-8System Programming Hierarchy, see Appendix ESystem programming reports, QREF-65System Programming, see Programming, Appendix ESystem Renumbering, FEAT-647 to FEAT-658, FEAT-702System Renumbering, feature interactions

Authorization Code, FEAT-54, FEAT-657Automatic Route Selection (ARS), FEAT-85, FEAT-657Computer Telephony Integration (CTI) link, FEAT-200, FEAT-657Direct Station Selector (DSS), FEAT-232, FEAT-657Group Calling, FEAT-354, FEAT-657Paging, FEAT-444, FEAT-657Park, FEAT-450, FEAT-657Pools, FEAT-473, FEAT-657Queued Call Console (QCC), FEAT-551, FEAT-657Remote Access, FEAT-580, FEAT-657Ringing/Idle Line Preference, FEAT-657UDP features, FEAT-658, FEAT-713

System reports, see Appendix FSystem restart, PROG-3-2System Speed Dial, FEAT-614System Speed Dial, see also Speed DialSystem time, QREF-20

T

T1Switched 56 Dial Plan Routing, PROG-3-45

T1 interface (DS1), see Primary Rate Interface (PRI) and T1Tables

Automatic Route Selection (ARS), PROG-3-177Call-by-Call service, PROG-3-79dial 0, PROG-3-185N11 special numbers, PROG-3-184network selection, PROG-3-76outgoing, PROG-3-76special services, PROG-3-77

Tandem Switching, FEAT-659 to FEAT-670Primary Rate Interface (PRI) and T1, FEAT-492 to FEAT-493

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Tandem Switching, feature interactionsAllowed/Disallowed Lists, FEAT-46,

FEAT-668, FEAT-672Automatic Route Selection

(ARS), FEAT-85, FEAT-668Callback, FEAT-114, FEAT-668Computer Telephony Integration (CTI) link, FEAT-200, FEAT-668digital data calls, FEAT-207, FEAT-669Night Service, FEAT-669Personal Lines, FEAT-458, FEAT-669Pools, FEAT-473, FEAT-669Primary Rate Interface (PRI) and T1, FEAT-514, FEAT-670Remote Access, FEAT-580, FEAT-670

TAPI, PROG-GL-33, FEAT-GL-33Technical support, see Appendix ATelephone number to send, PROG-3-69Telephone programming codes, QREF-33Telephone programming, see Appendix D, Appendix G, Appendix HTelephones, PROG-3-84

buttons, see Appendix Gcapacity, QREF-145contrast on display, FEAT-250display, FEAT-244 to FEAT-283programming, PROG-3-83programming, see Appendix D, Appendix G, Appendix Hused with system, QREF-9volume control, QREF-83

Templates, QREF-34Terminal emulation type, PROG-2-39Terminal equipment identifier, PROG-3-73Terminal Equipment Identifier (TEI) option, FEAT-496Test telephone number, PROG-3-70Tie trunks

answer supervision time, PROG-3-54dial tone, PROG-3-53direction, PROG-3-50Switched 56 Data Services, PROG-3-42type, PROG-3-50

Time, PROG-3-8Time set

Night Service, PROG-3-194Timed flash, see Recall/Timed FlashTimer, FEAT-672Timer, feature interactions, FEAT-279Timers

Basic Rate Interface (BRI), PROG-3-82Primary Rate Interface (PRI), PROG-3-70recall, PROG-3-162second dial tone, PROG-3-26

Tip/ring (T/R) interface, see Multi-Function Module (MFM)Tip/Ring functionality on 016 ETR module, PROG-3-92Toll

fraud prevention, PROG-3-166type, PROG-3-28

Toll fraud, QREF-29Toll Restriction, see Calling restrictionsToll Type, FEAT-673 to FEAT-674Toll Type, feature interactions

Allowed/Disallowed Lists, FEAT-47, FEAT-674Automatic Route Selection (ARS), FEAT-85, FEAT-674

Touch-Tone or rotary signaling, FEAT-675 to FEAT-681

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Touch-Tone receivers (TTRs), FEAT-335, FEAT-338, FEAT-676 to FEAT-681

008 OPT modules, FEAT-680412 LS-ID-TDL modules, FEAT-680800 DID modules, FEAT-680800 LS-ID modules, FEAT-680calculating system requirements, FEAT-679 to FEAT-680required by Voice Mail/Auto Attendant, FEAT-678

Touch-Tone receivers (TTRs), see also Touch-Tone or rotary signaling and Appendix ITouch-Tone/rotary signaling on tip/ring ports, PROG-3-91Transfer, FEAT-682

audible, PROG-3-150One-Touch, PROG-3-149one-touch, FEAT-684 to FEAT-685options, FEAT-683 to FEAT-686return time, PROG-3-149, FEAT-684transfer returns across a private network, FEAT-684trunk-to-trunk, PROG-3-114type, PROG-3-151

Transfer Audible, FEAT-420 to FEAT-421Transfer, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-34, FEAT-691Authorization Code, FEAT-54, FEAT-691Auto Dial, FEAT-61, FEAT-691Automatic Line Selection, FEAT-67, FEAT-691Basic Rate Interface (BRI), FEAT-99, FEAT-691Call Waiting, FEAT-105, FEAT-691Callback, FEAT-114, FEAT-691Caller ID, FEAT-120, FEAT-692Camp-On, FEAT-131, FEAT-692Centrex operation, FEAT-144Computer Telephony Integration (CTI) link, FEAT-200, FEAT-693Conference, FEAT-156, FEAT-692Coverage, FEAT-187, FEAT-692digital data calls, FEAT-207, FEAT-693Direct Station Selector (DSS), FEAT-232, FEAT-693Direct Voice Mail, FEAT-236, FEAT-693Direct-Line Console (DLC), FEAT-215Directories, FEAT-693Display, FEAT-279, FEAT-694Do Not Disturb, FEAT-288, FEAT-694Fax Extension, FEAT-297, FEAT-694Forward and Follow Me, FEAT-320, FEAT-694Group Calling, FEAT-355, FEAT-695Headset options, FEAT-364, FEAT-695Hold, FEAT-373, FEAT-695HotLine, FEAT-377, FEAT-695Inspect, FEAT-383, FEAT-695Line Request, FEAT-396, FEAT-695Messaging, FEAT-410, FEAT-696Microphone Disable, FEAT-412, FEAT-696Multi-Function Module (MFM), FEAT-419, FEAT-696Music-On-Hold, FEAT-423, FEAT-696Paging, FEAT-444, FEAT-696Park, FEAT-450, FEAT-696Personal Lines, FEAT-458, FEAT-697Pickup, FEAT-466, FEAT-697Primary Rate Interface (PRI) and T1, FEAT-514, FEAT-697Queued Call Console (QCC), FEAT-551Recall/Timed Flash, FEAT-558, FEAT-697Redial, FEAT-562, FEAT-697Ringing Options, FEAT-589, FEAT-697

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Transfer, feature interactions, (continued)Saved Number Dial, FEAT-593, FEAT-697Signal/Notify, FEAT-608, FEAT-612,

FEAT-698Speed Dial, FEAT-620, FEAT-698Station Message Detail Recording

(SMDR), FEAT-634, FEAT-698System Access/Intercom buttons, FEAT-646, FEAT-698UDP features, FEAT-699, FEAT-714

TransTalk 9000 Digital Wireless System, FEAT-I-24Troubleshooting, QREF-71

misrouting of intersystem calls, FEAT-704Trunk Pools, see PoolsTrunks

Basic Rate Interface (BRI), QREF-5definition, QREF-4Direct Inward Dial (DID), QREF-4ground-start, QREF-4loop-start, QREF-4Primary Rate Interface (PRI), QREF-5T1, QREF-5tie, QREF-4trunk-to-trunk transfer, QREF-29

Trunk-to-trunk transfer, see also TransferTSAPI, PROG-3-99, PROG-GL-33, FEAT-GL-34TTRs

requirements for primary delay announcement devices, FEAT-678requirements for secondary delay announcement devices, FEAT-679requirments for voice messaging systems, FEAT-678system requirements, FEAT-677

TTRs, see Touch-Tone receivers (TTRs)

U

UDC/DDC, see Group CallingUDP features, FEAT-700UDP features, feature interactions

Account Code Entry/Forced Account Code Entry, FEAT-34, FEAT-708Alarm, FEAT-37, FEAT-708Auto Dial, FEAT-61, FEAT-708Barge-In, FEAT-89, FEAT-708Callback, FEAT-114, FEAT-708Caller ID, FEAT-120, FEAT-708calling restrictions, FEAT-127, FEAT-708Camp-On, FEAT-131, FEAT-708Computer Telephony Integration (CTI) link, FEAT-200, FEAT-709Conference, FEAT-156, FEAT-709Coverage, FEAT-187, FEAT-709Direct Station Selector, FEAT-710Direct Station Selector (DSS), FEAT-232Direct Voice Mail, FEAT-236, FEAT-710Direct-Line Console (DLC), FEAT-215, FEAT-710Directories, FEAT-243, FEAT-710Display, FEAT-710Forward and Follow Me, FEAT-320, FEAT-711Group Calling, FEAT-355, FEAT-711Hands-Free Answer on Intercom (HFAI), FEAT-711HFAI, FEAT-356HotLine, FEAT-377, FEAT-711Labeling, FEAT-388, FEAT-711

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UDP features, feature interactions, (continued)Messaging, FEAT-410, FEAT-712Music-On-Hold, FEAT-423, FEAT-712Night Service, FEAT-434, FEAT-712Paging, FEAT-444, FEAT-712Park, FEAT-712Personal Lines, FEAT-712Pickup, FEAT-466, FEAT-712Pools, FEAT-473, FEAT-712Reminder service, FEAT-566, FEAT-713Signal/Notify, FEAT-608, FEAT-612, FEAT-713Speed Dial, FEAT-620, FEAT-713Station Message Detail Recording (SMDR), FEAT-634, FEAT-713System Renumbering, FEAT-658, FEAT-713Transfer, FEAT-699, FEAT-714

UDP routing, FEAT-706Uniform Dial Plan (UDP)

digit absorption, PROG-3-189facility restriction level, PROG-3-188other digits, PROG-3-190routing, PROG-3-186voice and/or data routing, PROG-3-191

Uniform Dial Plan (UDP) features, see UDP features

V

Videoconferencing, see Digital data calls, Appendix IVMI (Voice Messaging Interface) ports, see Voice Messaging Interface (VMI) portsVoice and/or data routing, PROG-3-185, PROG-3-191Voice Announce, FEAT-437, FEAT-715 to FEAT-718Voice announce, QREF-45

when idle for MLX telephones, PROG-4-40Voice Announce disable, see Voice Announce to BusyVoice Announce on Idle Only, FEAT-715Voice Announce to Busy, feature interactions

Coverage, FEAT-718digital data calls, FEAT-718Do Not Disturb, FEAT-718Multi-Function Module (MFM), FEAT-419, FEAT-718Paging, FEAT-718

Voice Announce, feature interactionsCoverage, FEAT-187digital data calls, FEAT-207Do Not Disturb, FEAT-288Forward and Follow Me, FEAT-320Microphone Disable, FEAT-412, FEAT-718Multi-Function Module, FEAT-718Paging, FEAT-444Queued Call Console (QCC), FEAT-551, FEAT-718

Voice Announce, see also Shared Access/Intercom buttons, PagingVoice Mail Systems, see Voice Messaging Systems, Integrated Administration, Appendix IVoice Messaging Interface (VMI) ports, FEAT-43, FEAT-75, FEAT-123, FEAT-340

restrictions, FEAT-123Voice Messaging Systems, FEAT-171 to FEAT-176, FEAT-379Voice messaging systems

capacity, QREF-145Voice messaging systems (VMSs)

programming ports, PROG-3-97Voice Messaging Systems, see also Appendix I

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VoiceMail/Auto AttendantTouch-Tone receivers (TTRs)

required, FEAT-678

W

Windows NT 4.0 Server, FEAT-190Windows System Programming and Maintenance (WinSPM), QREF-12Windows System Programming and Maintenance (WinSPM) software, PROG-1-3WinSPM, FEAT-523, FEAT-I-21

language, FEAT-391Main screen, QREF-16Quick Access interface, QREF-12Standard SPM Mode, QREF-12, QREF-13, QREF-14

Z

Zero code suppression, PROG-3-40, PROG-3-47