mergenthaler mgm260 1101b-02 ph4 ip
TRANSCRIPT
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MGM260-1101B-02 Fundamentals of ManagementPhase 4 Individual Project
Colorado Technical UniversitySabrina Mergenthaler
Professor Meisha BrownMarch 18, 2011
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Management and Managers
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What are managers?
Characteristics Duties Roles
“Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished (Robbins & Coulter, 2009)”
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Layers of Management
Top Managers
Middle Managers
First-Line Managers
Non-managerial Employees
“management-the organization and coordination of the activities of an enterprise in
accordance with certain policies and in achievement of defined objectives (Management, 2005).”
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What do managers do?
People
Money
Equipment
Efficiency
Doing things right
Effectiveness
Functions Roles Skills
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The Roles of the ManagerInterpersonal Roles
Roles that involve people or events that are ceremonial and symbolic
• Figurehead• Leader• Liaison
• Spokesperson• Disseminator
• Monitor
Informational Roles
Decisional RolesEntrepreneur
Disturbance HandlerNegotiator
Resource Allocator
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• Establish Strategies• Develop plans• Coordinate Activities• Define Goals
Planning
• Determines:• What needs done• Who will do it• How it will get done
Organizing • Hiring• Training• Motivating
Leading
• Monitoring• Comparing• Correcting
Controlling
Functions of Management
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Planning
In the planning stage, it is the job of the manager to first realize the goals of the company. It is the managers responsibility to ensure that his or her methods and techniques are fitting not only the goals but the culture of that company as well. In the plan, the manager should establish strategies for the team that make working conditions safer, or the job easier for his employee. It is in the planning component of management that the leader develops the plan and coordinates the team on activities that correlate with the defined goals (Robbins & Coulter, 2009). The manager also foresees the workforce he will need to carry out the tasks in this phase and the other resources necessary to put his plan to actions, such as money and equipment. Once the manager has a plan, he or she can focus on the other components of their duties as manager.
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Organizing
• Who?• What?• Where?• When?• How?
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Leading
•Motivate
•Hire•
Influence•Train•
Resolve
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Controllingthe process of monitoring, comparing and correcting work performance
(Robbins & Coulter, 2009)
• Monitor– Are goals being met?– Are plans being followed?
• Compare– Are the goals being achieved?
• Correct– What needs to be done?
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The Importance of the Functions
SafetyConsistencyReputation
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Managing a Team
Motivation
Leadership
Role
Model
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References
Manager. (2003). In Roget's II The New Thesaurus. Retrieved from http://www.credoreference.com/entry/hmrogets/manager
Management. (2005). The Business Dictionary. Retrieved from http://www.businessdictionary.com/definition/management.html
Robbins, S. P., & Coulter, M. (2009). Management (9th ed.). Upper Saddle River, NJ: Prentice Hall.