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MERCHANDISE MANUAL VERSION 1 | CREATED 2009

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Page 1: merchandise manual version 1 | CreATeD 2009static.roh.org.uk/for/pdfs/ROH_Guidelines_Merchandise_Guidelines.pdf · real leather not imitation leather for purses and wallets, although

3

m e r c h a n d i s e m a n u a l

v e r s i o n 1 | C r e AT e D 2 0 0 9

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r O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a lr O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a l1

Foreword 2

USING THIS MANUAL 3

A INTrodUCTIoN 4

oUr orGAniZATion AnD oUr BrAnDs 5

oUr BrAnD vALUes 6

oUr MerCHAnDise rAnGe 7

MerCHAnDise eXAMPLes 9

MerCHAnDise For CHiLDren 10

B MerCHANdISe deSIGN GUIdeLINeS 11

UsinG oUr BrAnDMArKs CorreCTLY 12

oTHer Core eLeMenTs oF oUr DesiGn sTYLe 13

UsinG THe roYAL CoAT oF ArMs

As A DesiGn DeviCe 14

eXAMPLes oF CorreCT AnD

inCorreCT DesiGns 15

Use oF iMAGes 17

LABeLs, PACKAGinG AnD PoinT

oF sALe MATeriALs 18

ADverTisinG For MerCHAnDise 21

rAnGes invoLvinG More THAn

one oF oUr BrAnDs 23

ProMoTinG AssoCiATions WiTH

THe roYAL oPerA HoUse 24

TrADeMArK reGisTrATion 25

TrADeMArK AnD CoPYriGHT noTiCes 26

APProvAL ProCeDUre 27

r O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a l

c O n t e n t s

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F o r e W o r D

Our three core brands (royal Opera house, The royal Opera and The royal Ballet) are among our most valuable assets. They are widely recognized by opera and ballet audiences, not only in the uK but also worldwide. Wherever they are used, their presence conveys credibility and creates expectations of the highest quality.

We have recently introduced a new approach to branding that is being applied to everything we do. This approach includes new brandmarks for our core brands and a design framework to unify all printed materials and other visual formats. it will ensure that our brands are used in a way that is consistent with our brand values and thus reinforce our brand positioning each time they appear.

This manual describes in detail how our approach to branding applies to our merchandise, its packaging and any advertising and point-of-sale materials relating to our merchandise. some of the guidelines provide a set of criteria against which possible merchandise options will be judged; some of the guidelines are rules that must always be adhered to. We hope that the balance between these provides enough flexibility to allow an interesting and attractive range of merchandise to be created, while ensuring that our brands are protected for the future.

Gwyneth Campling Caroline Baileylicensing manager direcTOr Of marKeTing

august 2009

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U s i n G T H i s M A n U A L

This manual has two sections; the first section provides an introduction to our organization, our brands and our brand values, and explains the implications these have for our merchandise; the second section sets out the guidelines that must be followed when designing merchandise that bears one of our brands.

The guidelines apply to all of the merchandise that carries our branding; they apply to merchandise produced and sold by third-parties using our brands under licence, as well as to merchandise commissioned by the royal Opera house. The guidelines also apply to packaging, point-of-sale materials and advertising for our merchandise.

The guidelines in this manual have been written to complement those in the Branding, design and copy manual. as many of the guidelines in this manual refer to guidelines set out in the Branding manual, it is essential that both are used when designing merchandise and associated materials.

The Branding manual has three sections. section a explains how royal Opera house brands should be used on materials designed to look as if they are from the royal Opera house, irrespective of who produces/commissions them. section B explains how third-parties can use royal Opera house brands on materials that follow their house style rather than ours. section c outlines key aspects of our copy-writing style.

• AllmerchandisecarryingaRoyalOperaHousebrandmustfollowtheguidelinesinSectionAofthe Branding manual; this will ensure that the royal Opera house brand is dominant and that the merchandise looks as if it ‘belongs’ to the royal Opera house.

• Packaging,point-of-saleandadvertisingformerchandisecanfollowtheguidelinesinSectionAorSectionB, according to the prominence desired for the third-party/manufacturer brand: section a guidelines should be used whenever the manufacturer brand is not present or is much less prominent than the royal Opera house brand; section B guidelines should be followed whenever the manufacturer brand has equal prominence to the royal Opera house brand.

This is explained in more detail in the second section of this manual.

if you have any questions relating to the contents of this manual, please contact gwyneth campling ([email protected] / +44 (0)20 7212 9395). Questions relating specifically to the use of our brands/brandmarks can also be addressed to caroline Bailey ([email protected] / +44 (0)20 7212 9296).

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c O n T e n T s

A | i n T r o D U C T i o n

oUr orGAniZATion AnD oUr BrAnDs 5

oUr BrAnD vALUes 6

oUr MerCHAnDise rAnGe 7

MerCHAnDise eXAMPLes 9

MerCHAnDise For CHiLDren 10

r O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a l

s e c t i O n a | i n T r o D U C T i o n

4

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o U r o r G A n i Z AT i o n A n D o U r B r A n D s

The royal Opera house is an organization dedicated to providing world-class performances of both traditional and modern opera and ballet, together with work at the forefront of the development of these art-forms.

Our organization includes two world-famous companies, The royal Ballet and The royal Opera, each of which delivers a key aspect of our proposition: The royal Opera provides world-class opera performances and related events; The royal Ballet provides world-class ballet performances and related events. Both are renowned for their traditional work, yet increasingly recognized for contemporary work and for their efforts to support the development of their art-forms.

We use our umbrella brand, royal opera House, across all printed materials and other visual formats; it unites our work and confers the qualities and values associated with our brand onto whatever is being communicated. it is always used in brandmark format on our communications and other materials.

The company brands, The royal opera and The royal Ballet, are used for performances by the companies and for events and materials relating to their work. in most situations, the company brands are used alongside the royal Opera house brandmark, and are used in text format. in certain circumstances, including production-specific merchandise (e.g. The nutcracker souvenirs) and company-branded merchandise (e.g. a royal Opera diary), the company brands are used alone, in brandmark format.

The brandmarks of the royal Opera house, The royal Opera and The royal Ballet have a clear visual link, designed to strengthen our overall visual identity.

s e c t i O n a | i n T r o D U C T i o n

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o U r B r A n D vA L U e s

‘Excellence without arrogance’

These, our brand values, describe our approach to everything we do. They unite and unify the different parts of our organization.

These brand values are shared by The royal Opera and The royal Ballet; they apply to all aspects of our work, not only to performances, but also to education events, our customer service, our communications and our merchandise.

although they share the same brand values, the royal Opera house, The royal Ballet and The royal Opera have different brand personalities.

• RoyalOperaHouse:principled,exacting,ambitious, cosmopolitan, glamorous, inspiring • TheRoyalBallet:esteemed,dedicated,team-oriented, elegant, captivating, awe-inspiring • TheRoyalOpera:authoritative,confident,intellectual, courageous, enthralling, passionate

s e c t i O n a | i n T r o D U C T i o n

‘ e x c e l l e n c e w i t h O u t a r r O g a n c e ’

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o U r M e r C H A n D i s e r A n G e

Our merchandise range must fit with both the core proposition of our organization and our brand values; it must not devalue our brands or dilute our proposition by using our brands opportunistically on inappropriate merchandise.

The table and notes below outline the types of merchandise that are appropriate for each of our brands.

s e c t i O n a | i n T r o D U C T i o n

Production-specificmerchandise–seenote1

Company-specificsouvenirmerchandise–seenote1

Souvenirmerchandise–seenote2

souvenir merchandise that fits better with the personality of the royal Ballet brandthanthatoftheRoyalOperaHousebrand–seenote3

merchandise relating to the part of our core propositiondeliveredbythebrand–seenote4

Merchandise Type

Opera/singing

Ballet/dance

Y Y

Y Y

Y

Y

Appropriate Brands

The royal Ballet

The royal Opera

royal Opera house

notes

1 Production-specificandCompany-specificsouvenirmerchandise should have broad appeal and be relatively inexpensive as its target audience is relatively small; for example: greetings cards, posters, notebooks, mugs, pens, t-shirts, canvas bags, small boxes of chocolates, a small diary.

2 as its target audience is larger than those of the individual companies, royal Opera house souvenir merchandise could include more expensive items in addition to those listed in note 1; for example: champagne, larger boxes of chocolates, an address book, opera glasses, a leather-bound desk diary.

3 souvenir merchandise that is relatively expensive can be branded with the royal Ballet brand rather than the royal Opera house brand if that particular merchandise has a much better fit with the royal Ballet brand; for example: elegant, female-oriented products such as jewellery and perfume bottles.

4 Because it could appeal to anyone engaged in opera/singing or ballet/ dance, merchandise relating to these activities could have a much larger target audience than any of the other categories of merchandise; for example: royal Ballet branded dancewear could appeal to anyone anywhere in the world who participates in dance or ballet.

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o U r M e r C H A n D i s e r A n G e c o n t i n u e d

‘Excellence without arrogance’

Our brand values lead to clear parameters for our merchandise. ‘excellence’ means that our merchandise must be of the highest quality, in both design and functionality.

• Allmerchandisemustbefit-for-purposeandofgoodquality:productsthatlastnotproductsthat shrink/sag/fall apart; silk not polyester for ties and scarves; bone china not earthenware for mugs; real leather not imitation leather for purses and wallets, although other materials could be used as long as they are not imitations of a better alternative. • Ourbrandingmustbeappliedtomerchandiseinawaythatisstylishanddiscrete(andnotappliedsimply by adding a brandmark as prominently as possible). • Ourbrandingmustbeappliedinawaythatisappropriatetotheitemitisusedon:ifoneofourbrandsisused on a fashion item, the way in which the design incorporates our brand must be in keeping with a fashion item.

‘Without arrogance’ also has a number of implications for our merchandise.

• Ourdesignsshouldnotbeobviouscopiesofotherbrands’designs. • Ourmerchandiseshouldbeethicallysourced,sothatourbrandsarenottarnishedbyanyassociations with child-labour, sweatshops or other such practices. • Ourmerchandiseshouldbefairlypriced,sothatwecannotbeaccusedofchargingahugepremiumfor the presence of our brand.

s e c t i O n a | i n T r o D U C T i o n

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M e r C H A n D i s e e X A M P L e s

These illustrations provide examples of ‘on-brand’ merchandise.

s e c t i O n a | i n T r o D U C T i o n

nOTesome of the royal Opera house merchandise in existence today does not comply with the guidelines in this manual; these items were created before our new approach to branding was developed. Because of this, existing

merchandise must not be assumed to provide an indication of what is acceptable.

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M e r C H A n D i s e F o r C H i L D r e n

merchandise for children must follow the principles described earlier; products must be of superior quality and designed to last.

if the colour pink is used on royal Ballet merchandise designed for young girls, the pink used must be a pastel shade.

These pinks are appropriate.

These pinks are not.

s e c t i O n a | i n T r o D U C T i o n

PAnTone 1767

PAnTone 1785

PAnTone 230

PAnTone 205

PAnTone 1895

PAnTone 1915

PAnTone 250

PAnTone 252

The royal Ballet brandmark is on the

base of the mug.

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c O n T e n T s

B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

UsinG oUr BrAnDMArKs CorreCTLY 12

oTHer Core eLeMenTs oF oUr DesiGn sTYLe 13

UsinG THe roYAL CoAT oF ArMs

As A DesiGn DeviCe 14

eXAMPLes oF CorreCT AnD

inCorreCT DesiGns 15

Use oF iMAGes 17

LABeLs, PACKAGinG AnD

PoinT oF sALe MATeriALs 18

ADverTisinG For MerCHAnDise 21

rAnGes invoLvinG More

THAn one oF oUr BrAnDs 23

ProMoTinG AssoCiATions WiTH

THe roYAL oPerA HoUse 24

TrADeMArK reGisTrATion 25

TrADeMArK AnD CoPYriGHT noTiCes 26

APProvAL ProCeDUre 27

r O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a l

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

1 1

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U s i n G o U r B r A n D M A r K s C o r r e C T LY

The Branding, design and copy manual describes how our brandmarks must be used. The guidelines listed below apply whenever the brandmarks are used on merchandise.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

royal Opera house brandmark

royal Opera & royal Ballet brandmarks

Reproducingthebrandmarkcorrectly–seenote1

Positiveornegativeversionofbrandmark

Brandmarkcolours–seenote2

Clearspacearoundthebrandmark–seenote3

Minimumsizeofthebrandmark–seenote4

Background control

incorrect use of brandmark

Usingthebrandmarkindesign–seenote5

page 16

page 16 & 18

page 17

page 19

page 21

page 22

page 23

page 24

page 25

page 25 & 27

page 26

page 28

page 30

page 25

page 31

page 32

notes

1 The guidelines state ‘neither the royal coat of arms nor the wordmark can be used on its own’; this rule does apply to merchandise (although the royal coat of arms can be used as a design device - see note 5). merchandise cannot be branded with the words ‘royal Ballet’, ‘The royal Ballet’, ‘royal Opera’, ‘The royal Opera’ or ‘royal Opera house’ written either in text or using a wordmark.

2 We may allow our brandmarks to be presented in a different colour than those specified if the material of the merchandise necessitates this; for example: if etched onto coloured glass or embossed onto leather. We are very unlikely to allow the brandmarks to be printed in any colour other than those specified.

3 When the brandmarks are used on a photographic or other varying background, there does not have to be clear space between any background image and the brandmark as long as the rules for background control are complied with.

4 The rules for preferred size of the brandmarks do not apply to merchandise; they apply only to print applications. The rules for minimum size do apply.

5 The guideline that allows the royal coat of arms to be used as a design device is described in more detail on page 14.

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r O Ya l O P e r a h O u s e | m e r c h a n d i s e m a n u a l1 3

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

o T H e r C o r e e L e M e n T s o F o U r D e s i G n s T Y L e

The Branding, design and copy manual also describes other core elements of our designs and provides design templates. The guidelines and templates listed below are relevant to merchandise.

Masterandsecondarytypefaces–seenote1 pages 34 & 35

RoyalOperaHousered–seenote2 page 39

design template: merchandise using the umbrella brand alone page 66

design template: company and production - specific merchandise page 67

referring to our brands in copy pages 84 - 86

Copy-writinggenerally–seenote3 pages 82-97

notes

1 all merchandise that incorporates text (such as greetings cards) must use gotham for that text. This typeface will not be provided by the royal Opera house; merchandise manufacturers must purchase their own licence for this. if an item of merchandise includes a booklet about our organization, one of our companies or the product itself, sabon next may be used for body-copy instead of gotham; again, the merchandise manufacturer must purchase the licence for this. The alternative typefaces described in the Branding manual cannot be used; these are only permitted in electronic communications and internal documents. 2 any merchandise using the colour red to evoke associations with our main house auditorium or red programmes must use the red specified here.

3 The copy guidelines are only relevant for items of merchandise that include a significant volume of text (e.g.abooklet).ThePublicationsDepartmentoftheRoyalOperaHouseisabletoprovidehelpwith copy-writing and checking.

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U s i n G T H e r oYA L C o AT o F A r M sA s A D e s i G n D e v i C e

many organizations have permission to use a royal coat of arms on their products. To ensure that our branding is clear on products that have our royal coat of arms used as a design device, the following guidelines must be followed.

• IftheRoyalCoatofArmsisaprominentfeatureofthedesign,theremustbeplentyofclearspacebetween the full brandmark and the royal coat of arms (more than the amount of clear space required by the clear space rules). • IftheRoyalCoatofArmsisusedasabackgroundforthefullbrandmark,therulesforbackgroundcontrol must be complied with (pages 22 and 25 of the Branding manual). • TheRoyalCoatofArmscanbeinanycolour,butitscolourmustnotmakeitmoreprominentthan the full brandmark.

These guidelines are in addition to those set out in the Branding manual (on pages 24 and 32).

• TheRoyalCoatofArmscanbeusedasadesigndeviceonmerchandise,butthewordmarksandcomplete brandmarks cannot. • WhentheRoyalCoatofArmsisusedasadesigndevice,itmustnotbeusedtocreatearepeatingpattern. • WhentheRoyalCoatofArmsisusedasadesigndevice,thefullbrandmarkmustalsobepresent.

nOTeWhen the royal coat of arms is used as a design device, either the whole royal coat of arms can be used or just a section/sections of it.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

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e X A M P L e s o F C o r r e C T A n D i n C o r r e C T D e s i G n sThe merchandise design guidelines must always be followed. These examples contrast designs that would and would not be approved.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

correct version:all design guidelines followed correctly

correct version:all design guidelines followed correctly

The brandmark is not used horizontally

The brandmark is inappropriately large

Brand names in text/ wordmarks cannot be used

The royal coat of arms cannot be used as a repeating pattern

The royal coat of arms is too close to the brandmark

There is insufficient contrast between the brandmark and

the royal coat of arms

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nOTesome of the royal Opera house merchandise in existence today does not comply with the guidelines in this manual; these items were created before our new approach to branding was developed. Because of this, existing merchandise must not be assumed to provide an indication of what is acceptable.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

correct version:all design guidelines followed correctly

The red used is incorrect

The third-party brand is too large The third-party brand is too close to the brandmark

e X A M P L e s o F C o r r e C T A n D i n C o r r e C T D e s i G n s c o n t i n u e d

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U s e o F i M A G e s

images of our productions, our companies and the royal Opera house building itself, and sketches for costume designs could be used on our merchandise, e.g. on greetings cards and t-shirts.

however, as we own the copyright for a very limited selection of images, it is likely that new images would have to be commissioned or a royalty fee paid to the photographer/artist for the use of existing images. all of the costs associated with this would be the responsibility of the merchandise manufacturer.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

nOTeit is essential that the copyright ownership of existing images is checked before any such images are used in merchandise designs. it must not be assumed that images already in use on other merchandise are freely available for use on new merchandise.

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L A B e L s , PA C K A G i n G A n D P o i n T o F s A L e M AT e r i A L s

There are four possible branding options for labels, packaging and point of sale materials. The option chosen determines which design guidelines must be followed. 1 royal Opera house branding only2 royal Opera house branding is dominant, manufacturer branding also present3 manufacturer branding is as prominent as / more prominent than the royal Opera house branding4 no royal Opera house branding

options 1 & 2: royal opera House branding only or dominant

The template shown on the right should be used for the design of labels, packaging and point of sale materials, whenever their size and shape allow.

The information required has a designated place on this template.

1 ROYALOPERAHOUSE,ROYALBALLETORROYALOPERABRANDMARK3 image and TeXT descriBing The merchandise5 manufacTurer Brand in lOgO fOrmaT, if reQuired

Pages44and51oftheBrandingManualprovidedetailedspecificationsforbrandmarkand manufacturer brand positioning, respectively.

The shape and position of the image and text block is flexible; it can occupy any space not occupied by a brandmark and its clear space. all text in this block must be in gotham.

if it is not possible to follow this template because of the shape and size of the materials concerned (for example: swing-tags and other small items, unusually-shaped point of sale stands), the brandmark and any other information required should be positioned where they look best, ensuring that all the relevant rules for our brandmark, the manufacturer’s logo and any text are adhered to.

s e c t i O n B | M e r C H A n D i s e D e s i G n G U i D e L i n e s

1

5

3name and descriPtiOn

Of merchandise (and image, if required)

if the only information required is the brandmark, the guidelines on pages 66 and 67 of the Branding manual can be followed instead of this template.

examples are provided on page 20.

PAGE23DESCRIBESWHICHBRANDS/BRANDMARKSSHOULDBEUSEDON

PACKAGINGANDPOINTOFSALEMATERIALSFORMERCHANDISESETS.

manufacturer

lOgO/Brand

(if required)

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L A B e L s , PA C K A G i n G A n D P o i n T o F s A L e M AT e r i A L s c o n t i n u e d

option 3: Manufacturer brand has equal or more prominence

When a third-party brand has equal prominence with/more prominence than our brand, our design-style cannot be used. instead, the third-party’s design-style must be used, and our brand(s) included in their design in accordance with the guidelines in section B of our Branding manual.

as described in the Branding manual, a royal Opera house brandmark can be used only if all of the following criteria are met.

• Nootherbrandmarkismoreprominent(i.e.ourbrandmarkisasleastasprominentasany other brandmark/logo). • Itisseparatedfromanyotherbrandmark. • Itisnotembeddedintext,howevershortthephraseconcerned.

in all other circumstances, the royal Opera house brand name/names should be written in plain text as follows:

royal opera House or roYAL oPerA HoUse The royal Ballet or THe roYAL BALLeT The royal opera or THe roYAL oPerA

Brand names should be written in a typeface used elsewhere in the design, and not in a way that attempts to replicate our wordmarks.

PAGE23DESCRIBESWHICHBRANDS/BRANDMARKSSHOULDBEUSEDONPACKAGINGANDPOINTOFSALEmaTerials fOr merchandise seTs.

option 4: no royal opera House branding

There are no specific guidelines for the design of packaging and point of sale materials that do not carry our branding. however, the design must be appropriate to our brand, especially if our branding is visible through a clear window in the packaging.

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LAdIeS T - SHIrTSIze 12

The royal Ballet Dancewear Collection

L A B e L s , PA C K A G i n G A n D P o i n T o F s A L e M AT e r i A L s c o n t i n u e d

eXAMPLesThese illustrations show the different branding options.

OPTION1EXAMPLE OPTION2EXAMPLE OPTION3EXAMPLE:manufacTurer Brand

ANDROYALOPERAHOUSEBRANDHAVEEQUALPROMINENCE

OPTION3EXAMPLE:manufacTurer Brand

is dOminanT

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A D v e r T i s i n G F o r M e r C H A n D i s e

There are two options for advertisements promoting our merchandise.

1 advertising following the royal Opera house communications template

2 advertising in the manufacturer’s house style

option 1: royal opera House communications template

merchandise manufacturers might be allowed to use our communications template for any posters, press advertisements and leaflets they create to promote our merchandise. This will only be possible if all of the merchandise being promoted has royal Opera house branding (whether royal Opera house, The royal Ballet or The royal Opera). it must always be agreed with us beforehand.

These communications must adhere to the specifications for the primary template set out in the BrandingManual(pages42–57),withthefollowingexceptions/changes.

• Position2cannotbeused.

• Position5canonlybeusedforthemanufacturerbrand,preferablyinlogo/brandmarkformat.

• Position6cannotbeused.

• Position7cannotbeused.

nOTe

The brandmark in position 1 must always be the royal Opera house brandmark. The brand of the merchandise can be included in position 3, in the title and information block, if required (e.g. The royal Opera and royal Ballet mug collection); if included, it must be in text and not in brandmark format.

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rOYal OPera hOuse t-shirt cOllectiOn

aVailaBle nOw frOm the rOYal OPera hOuse shOP

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A D v e r T i s i n G F o r M e r C H A n D i s e c o n t i n u e d

option 2: Advertising in the manufacturer’s house style

if merchandise manufacturers wish to promote our merchandise (or a range of merchandise including ours) using communications that follow their house-style, they must follow the guidelines in section B of our Branding manual if including our brands/brandmarks on these communications.

as described in the Branding manual, a royal Opera house brandmark can be used only if all of the following criteria are met.

• Nootherbrandmarkismoreprominent(i.e.ourbrandmarkisasleastasprominentasany other brandmark/logo). • Itisseparatedfromanyotherbrandmark. • Itisnotembeddedintext,howevershortthephraseconcerned.

in all other circumstances, the royal Opera house brand name/names should be written in plain text as follows:

royal opera House or roYAL oPerA HoUse

The royal Ballet or THe roYAL BALLeT

The royal opera or THe roYAL oPerA

Brand names should be written in a typeface used elsewhere in the design, and not in a way that attempts to replicate our wordmarks.

nOTeThe design of manufacturer-led communications must make it clear that the communication is theirs and not ours. communications that are similar to our own communications, but do not follow our template exactly, will not be approved.

PAGE23DESCRIBESWHICHBRANDS/BRANDMARKSSHOULDBEUSEDONMANUFACTURER-LEDcOmmunicaTiOns relaTing TO merchandise seTs.

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r A n G e s i n v o Lv i n G M o r e T H A n o n e o F o U r B r A n D s

in most circumstances, the brand or brandmark used on packaging, labels, point of sale materials and manufacturer-led advertising will be the same as that used on the merchandise itself. if, however, the merchandise is part of a ‘matching set’ that involves more than one of the royal Opera house brands, different rules apply.

Packaging and labels for merchandise sets The royal Opera house brand/brandmark can be used instead of the individual brands/brandmarks on labels and packaging materials for ‘matching sets’ (for example: royal Opera and royal Ballet mugs; royal Opera, royal Ballet and royal Opera house t-shirts); this should help to unify the range and may save costs. (note: the individual brands/ brandmarks can be used if preferred.)

Point of sale and manufacturer-led advertising for merchandise sets

1 sets involving only the royal Opera and the royal Ballet brands

if a merchandise set includes items with the royal Opera and royal Ballet brands/brandmarks but not the royal Opera house brand/brandmark, point of sale materials and manufacturer-led advertising can carry either the royal Opera house brand/brandmark on its own or both the royal Opera and royal Ballet brands/ brandmarks; if the company brands are used, the royal Opera house brand/brandmark cannot also be used.

2 sets involving the royal Opera house brand and at least one of the royal Opera and royal Ballet brands

if a merchandise set includes items with the royal Opera house brand and at least one of the royal Opera and royal Ballet brands, point of sale materials and manufacturer-led advertising relating to this set must use the royal Opera house brand only.

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P r o M o T i n G A s s o C i AT i o n s W i T H T H e r oYA L o P e r A H o U s e

To ensure that our merchandise is not seen as an opportunistic attempt to exploit our brands, we would like due emphasis to be given to any associations between the merchandise manufacturer and the royal Opera house on packaging and promotional materials. for example:

• XYZsuppliesmake-uptoTheRoyalBallet• ThisPRODUCTNAMEhasbeencreatedwiththehelpofthestaffandartistsofTheRoyalOpera• ThephotographsonthesecardsarefromtheRoyalOperaHousearchive

This may help to remind potential purchasers, albeit very discreetly, of the support that the royal Opera house receives from purchases of the merchandise.

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T r A D e M A r K r e G i s T r AT i o n

royal opera House, The royal Ballet and The royal opera are registered trademarks in the uK. They are registered in a wide range of categories, including those listed below.

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royal Opera house the royal Ballet the royal Opera

4

4

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class number and brief description of class

02 Paints,colorants

03 Perfumes,cosmetics,toiletries

04 candles

06 Key-rings, statuettes and figurines made of metal

09 cds, dVds, cd-roms, films, e-publications

14 Jewellery, watches, clocks

15 musical instruments

16 stationery, books, magazines, playing cards

18 leather goods, umbrellas

20 mirrors, picture frames, ornaments in wood,

shell, amber, etc

21 combs, brushes, glassware, porcelain, earthenware

24 Textile and textile goods

25 articles of clothing, footwear, headgear and belts

26 lace and embroidery, artificial flowers

28 games, sporting articles, christmas tree decorations

29 Various food products

30 Various food and drink products

32 Various drinks

33 alcoholic beverages

note: the class descriptions in the above table provide an indication of the goods and services in that class, not a comprehensive list. a full list can be viewed at http://www.ipo.gov.uk/types/tm/t-applying/t-class.htm.

We are in the process of extending the royal Opera house and The royal Ballet registrations to additional countries in a number of classes, as follows:

• RoyalOperaHouse:EU,China,Japan,USA; classes 03, 09, 16, 18, 21, 25, 30• TheRoyalBallet:Europe,Russia,China,Japan,USA; classes 03, 09, 14, 16, 18, 20, 21, 25, 28, 30

We would be pleased to extend this registration to additional categories at our expense, should it be required for other, appropriate types of merchandise.

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T r A D e M A r K A n D C o P Y r i G H T n o T i C e s

Whenever possible, we would like details of copyright and trademark ownership to appear on our merchandise. This should be done whenever these notices can be added without detracting from the appearance of the product (for example: on the base of a mug; on the back of a greetings card).

These notices should also be included on packaging, point of sale and advertising materials when this can be done without detracting from their appearance (for example: on the reverse or inside of swing-tags; on the underside of boxes; in position 4 on advertising adhering to the royal Opera house communications template).

These notices should be in the following format:

© <Year> <OWner> <royal Opera house/The royal Ballet/The royal Opera> trademark used under licence from royal Opera house, london

if space does not permit, the second sentence can be shortened to:

<royal Opera house/The royal Ballet/The royal Opera> trademark used under licence

for example: © 2007 fred Bloggs The royal Opera trademark used under licence from royal Opera house, london royal Opera house trademark used under licence

nOTeThe merchandise manufacturer must ensure that any copyright requirements relating to images owned by a third-party are complied with. should the third-party’s requirements conflict with the guidelines above, these must be discussed with our licensing manager before entering into an agreement for the use of the images.

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A P P r o vA L P r o C e D U r e

The following approval procedure must be adhered to for all merchandise, packaging and associated materials. approval for each stage should be obtained before work commences on the following stage. merchandise must not go on sale and promotional materials must not be issued until stage 4 approval has been received.

nOTeFailure to obtain the requisite approvals in advance of production may mean that merchandise has to be destroyed.

if this procedure is unsuited to the design and manufacturing process for particular items (for example, if you are building a one-off, special display stand), an appropriate approval procedure should be agreed in writing before the design process commences.

all submissions made as part of this procedure must be addressed to the licensing manager:

gwyneth camplinglicensing managerroyal Opera housecovent gardenlondon Wc2e 9dd

Tel: +44 (0)20 7212 9395email: [email protected]

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stage 1

submit design concepts for approval, including samples of

the materials that would be used for merchandise

and packaging

stage 2

submit finished artwork for

approval

stage 3

submit pre-production sample and/or print sample for approval

stage 4

submit 3 finished products, including

packaging, or 3 copies of promotional

materials for approval