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PSYCHOLOGYPSYCHOLOGYAN EXPLORATIONAN EXPLORATION
PSYCHOLOGYPSYCHOLOGYAN EXPLORATIONAN EXPLORATION
CHAPTER
Second EditionSecond Edition
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
memory
5
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
why study memory?Without memory, how would we be able to learn anything? The ability to learn is the key to our very survival, and we cannot learn unless we can remember what happened the last time a particular situation arose. Why study forgetting? If we can learn about the ways in which we forget information, we can apply that learning so that forgetting occurs less frequently.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Learning Objectives
• LO 5.1Memory and the three processes of memory• LO 5.2Sensory memory• LO 5.3Short-term or working memory• LO 5.4Long-term memory• LO 5.5Different types of long-term memory• LO 5.6Kinds of cues that help people remember• LO 5.7How recall and recognition differ• LO 5.8How long-term memories are formed• LO 5.9False memory syndrome• LO 5.10Different causes of forgetting• LO 5.11How and where memories are formed in the brain• LO 5.12How does amnesia occur?• LO 5.13What are the facts about Alzheimer’s disease
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Memory and Its Processes
• Memory – Active system that receives information
from the senses– Organizes and stores it– Retrieves information from storage
LO 5.1 Memory and the three processes of memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Memory and Its Processes
• Processes of Memory:– Encoding
Converts sensory information to a form usable in the brain’s storage systems
– Storage Holding onto information for some period
of time
– Retrieval Recalling stored information in a form that
can be used
LO 5.1 Memory and the three processes of memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Models of Memory
• Information-processing model– Information is processed across three
stages– Encoding, storage and retrieval
LO 5.1 Memory and the three processes of memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Models of Memory
• Levels-of-processing model – Information is “deeply processed” – Processed according to meaning rather
than just sound or physical characteristics of words
– How well item is remembered depends on depth remembered
LO 5.1 Memory and the three processes of memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Models of Memory
• Parallel distributed processing (PDP) model– Simultaneous processing, memories
stretched across brain– Able to retrieve many aspects of a
memory at once– Roots in artificial intelligence model
LO 5.1 Memory and the three processes of memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.1 Three-Stage Process of MemoryInformation enters through the sensory system, briefly registering in sensory memory. Selective attention filters the information into short-term memory, where it is held while attention (rehearsal) continues. If the information receives enough rehearsal (maintenance or elaborative), it will enter and be stored in long-term memory.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Sensory Memory
• First stage of memory• Information enters nervous system
through sensory systems– Encodes information into neural
messages
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Sensory Memory
• Two types of sensory memory studied:– Iconic
Visual sensory memory
– Echoic Auditory sensory memory
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Iconic Memory
• Visual sensory memory• Lasts only a fraction of a second• Helps visual system view surroundings
continuously– Long enough for brain stem to evaluate
importance
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Iconic Memory
• Partial report method (Sperling 1960)– Revealed iconic memory captures
information all at once Masking
– Information is pushed out of iconic memory quickly
– Replaced by new information Eidetic imagery
– Ability to access a visual memory for 30 seconds or more
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.1 Three-Stage Process of MemoryInformation enters through the sensory system, briefly registering in sensory memory. Selective attention filters the information into short-term memory, where it is held while attention (rehearsal) continues. If the information receives enough rehearsal (maintenance or elaborative), it will enter and be stored in long-term memory.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.2 Iconic Memory TestSample grid of letters for Sperling’s test of iconic memory. To determine if the entire grid existed in iconic memory, Sperling sounded a tone associated with each row after the grid’s presentation. Participants were able to recall the letters in the row for which they heard the tone. The graph shows the decrease in the number of letters recalled as the delay in presenting the tone increased.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Echoic Memory
• Brief memory of something just heard• Allows memory to remain long enough
for meaningful conversation– Capacity
Limited to what can be heard at any one moment
Smaller than capacity of iconic memory
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Echoic Memory
• Allows memory to remain long enough for meaningful conversation– Duration
Lasts longer than iconic 2 to 4 seconds
LO 5.2 Sensory memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Once these piano strings have been attached to the tuning pins, the piano can be tuned. Tuning a piano requires the use of echoic sensory memory. What other occupations might find a good echoic memory to be an asset?
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Memory system in which information is held for brief periods of time while being used– Selective attention
Ability to attend to one stimulus apart from total sensory input
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Memory system in which information is held for brief periods of time while being used– Selective attention
“Cocktail party effect”– Able to hear own name
mentioned across a noisy room
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Memory system in which information is held for brief periods of time while being used– Selective attention
Two stage process– Stimuli filtered based on
physical characteristics– Processed based on importance
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Each person at this gathering is involved in a conversation with others, with dozens of such conversations going on at the same time all around. Yet if a person in another conversation says the name of one of the people in the crowd, that person in the crowd will be able to selectively attend to his or her name. This is known as the “cocktail party effect.”
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Working Memory– Not really short term memory but a
process– Active system that processes information
in short-term memory– Consists of three processes:
Central “executive” - controls other processes
“Sketchpad” - visual “Recorder” - auditory
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
This woman must hold the phone number she is reading in short-term memory long enough to dial it on the phone next to her.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Capacity of short term memory is 7+/−2 chunks of information
• Young adults can hold three to five items without strategy to retain information
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Unfamiliar words, information result in further reductions– Digit-span test
Series of numbers is read to subjects Subjects are asked to recall the numbers
in order
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.3 Digit-Span TestInstructions for the digit-span test: Listen carefully as the instructor reads each string of numbers out loud. As soon as each string is ended (the instructor may say “go”), write down the numbers in the exact order in which they were given.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Unfamiliar words, information result in further reductions– Chunking
Combining information into meaningful units or chunks
More information can be held in STM
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Maintenance rehearsal – information to be remembered is
repeated over and over mentally– maintains it in short-term memory
STMs tend to be encoded in auditory form
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Short-Term Memory
• Duration of STM – 12 to 30 seconds without rehearsal
• STM is susceptible to interference – e.g. if counting is interrupted, count is
lost
LO 5.3 Short-term or working memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
It is very important for this pharmacist to count out the number of pills in the prescription accurately. Short-term memory allows her to remember the last number she counted, but if she is interrupted, she will have to start all over again. Short-term memory is very susceptible to interference.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Long-Term Memory
• System of memory into which information is placed to be kept permanently
• Physical change in brain takes place with LTM storage
• Elaborative rehearsal – Information transferred from STM
to LTM by making it meaningful– Deeper processing occurs with LTM
LO 5.4 Long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
These students are rehearsing for a concert. They will use maintenance rehearsal (repeating the musical passages over and over) until they can play their parts perfectly. The movements of their fingers upon the strings of their instruments will be stored in long-term memory. How is this kind of long-term memory different from something like the memorized lines of one’s part in a play?
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Types of LTM
• Procedural (nondeclarative) memory – Includes memory for skills, procedures,
habits, and conditioned responses– These memories are not conscious
Implied to exist because they affect conscious behavior
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Types of LTM
• Declarative memory – Contains information that is conscious
and known– Memory for facts
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Procedural (Nondeclarative) LTM
• Includes emotional associations, habits, simple conditioned reflexes – May or may not be in conscious
awareness
• Anterograde amnesia – Damage to hippocampus– New memories cannot be made – Usually does NOT affect procedural LTM
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Procedural knowledge, such as tying one’s shoes, often must be learned by doing, as it is difficult to put into words. Once this child learns how to tie shoes, the knowledge will always be there to retrieve.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Procedural (Nondeclarative) LTM
• Implicit memory – Memory not easily brought into
conscious awareness
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.4 Tower of HanoiThe Tower of Hanoi is a puzzle that is solved in a series of steps by moving one disk at a time. The goal is to move all of the disks from peg A to peg C; the rules are that a larger disk can not be moved on top of a smaller one and a disk can not be moved if there are other disks on top of it. Amnesia patients were able to learn the procedure for solving the puzzle but could not remember that they knew how to solve it.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Declarative LTM
• All the things that people know• Semantic memory
– General knowledge, such as language and information learned in formal education
• Episodic memory – Knowledge of personal information
Not readily available to others Includes daily activities and events
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Declarative LTM
• Semantic and episodic memories are forms of explicit memory – Memory that is consciously known
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.5 Types of Long-Term MemoriesLong-term memory can be divided into declarative memories, which are factual and typically conscious (explicit) memories, and nondeclarative memories, which are skills, habits, and conditioned responses that are typically unconscious (implicit). Declarative memories are further divided into episodic memories (personal experiences) and semantic memories (general knowledge).
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
LTM Organization
• LTM organized in terms of related meanings and concepts.
• Semantic network model – Model of memory organization– Assumes information is stored in a
connected fashion– Related concepts are stored physically
closer to each other than those not related
LO 5.5 Different types of long-term memory
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.6 An Example of a Semantic NetworkIn the semantic network model of memory, concepts that are related in meaning are thought to be stored physically near each other in the brain. In this example, canary and ostrich are stored near the concept node for “bird,” whereas shark and salmon are stored near “fish.” But the fact that a canary is yellow is stored directly with that concept.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Retrieval Cues
• A stimulus for remembering• Encoding specificity
– Retrieval of information is improved If related situation available when the
memory is first formed is available when the memory is being retrieved
– Example: Best room to take a test in is the room
the material was learned in
LO 5.6 Kinds of cues that help people remember
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Retrieval Cues
• Encoding specificity – State-dependent learning
Easier to recall memories if in same physiological or psychological state as in when memory was made
LO 5.6 Kinds of cues that help people remember
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
When this bride and groom dance together later on in their marriage, they will be able to recall this moment at their wedding and the happiness they felt at that time. State-dependent learning makes it easier for people to recall information stored while in a particular emotional state (such as the happiness of this couple) if the recall occurs in a similar emotional state.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Recall
• Recall – Information to be retrieved must be
“pulled” from memory – Few external cues
• Retrieval failure – Recall has failed temporarily– Tip of the tongue phenomenon
LO 5.6 Kinds of cues that help people remember
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Recall
• Serial position effect – Remember information at the beginning
and end more accurately than information in the middle
– Primacy effect Best remember information at the
beginning of a body of information
– Recency effect Best remember information at the end of
a body of information
LO 5.6 Kinds of cues that help people remember
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
These people are waiting to audition for a play. The person who auditioned first and the one who auditioned last have the greatest chance of being remembered when the time comes for the director to choose. The serial position effect will cause the impression made by the actors who come in the “middle” to be less memorable.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.8 Serial Position EffectIn the serial position effect, information at the beginning of a list will be recalled at a higher rate than information in the middle of the list (primacy effect), because the beginning information receives more rehearsal and may enter LTM. Information at the end of a list is also retrieved at a higher rate (recency effect), because the end of the list is still in STM, with no information coming after it to interfere with retrieval.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Recognition
• The ability to match information or a stimulus to a stored image or fact
• Usually easier than recall• Tends to be very accurate for images• False positive
– Error of recognition – Recognize a stimulus not actually in
memory
LO 5.7 How recall and recognition differ
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Eyewitness Testimony
• Elizabeth Loftus – Memory researcher also trained as a
lawyer– Information provided after event can
affect memory accuracy of initial event– Eyewitness testimony not always
reliable
LO 5.7 How recall and recognition differ
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Dr. Elizabeth Loftus is an internationally known expert on the accuracy of eyewitness testimony. She is often called on to testify in court cases.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Automatic Encoding and Flashbulb Memories
• Automatic encoding – Information enters long-term memory
with little or no effortful encoding
• Flashbulb memories – Automatic encoding – Unexpected event with strong emotional
associations– Emotions enhance formation of
long-term memories
LO 5.7 How recall and recognition differ
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Fans of entertainer Michael Jackson may remember the moment they heard of his death on June 25, 2009. Events like this are so emotional for many people that the memories for the event are stored automatically, as if the mind had taken a “flash” picture of that moment in time. Such “flashbulb” memories seem to be very accurate but are actually no more accurate than any other memory.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Constructive Processing of Memories
• Constructive processing – Retrieval of memories altered, revised,
or influenced by newer information
• Hindsight bias – Memories get revised to reflect new
information – Falsely believe, through revision of older
memories that one correctly predicted the outcome of an event
LO 5.8 How long-term memories are formed
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
These men may engage in “Monday morning quarterbacking” as they apply hindsight to their memories of this game. Their memories of the game may be altered by information they get afterward from the television, newspapers, or their friends.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Memory Retrieval Problems
• Misinformation effect – Misleading information that becomes
part of memory– Alters memory of the event itself– Even if information is provided in a
different format, it can be incorporated
LO 5.8 How long-term memories are formed
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Reliability of Memory Retrieval
• False memory syndrome – Creation of inaccurate or false memories
through the suggestion of others– Often while the person is under hypnosis– False memories are established in the
brain in the same manner as real memories
– False memories must be plausible in order to hold
LO 5.9 False memory syndrome
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Forgetting
• Curve of forgetting – Graph with distinct pattern – Forgetting is very fast immediately after
learning – Later tapers off gradually
• Distributed practice – Spacing of material to be remembered
with breaks– Much better recall than mass learning
LO 5.10 Different causes of forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.9 Curve of ForgettingEbbinghaus found that his recall of words from his memorized word lists was greatest immediately after learning the list but rapidly decreased within the first hour. After the first hour, forgetting leveled off.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Forgetting
• Encoding failure – Failure to have processed information
into memory– Information does not get past sensory
memory– See penny often but difficult to recall
details
LO 5.10 Different causes of forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.10 Which Penny Is Real?Most people do not really look at the face of a penny. Which of these pennies represents an actual penny? The answer can be found on the next slide.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.10 (continued) Which Penny Is Real?Most people do not really look at the face of a penny. Which of these pennies represents an actual penny? The answer is A.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Forgetting: Memory Trace Decay Theory
• Physical change in the brain that occurs when a memory is formed– Decay
Loss of memory Due to the passage of time Memory trace is not used
LO 5.10 Different causes of forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Forgetting: Memory Trace Decay Theory
• Physical change in the brain that occurs when a memory is formed• Disuse Another name for decay Memories not used will eventually decay
and disappear
LO 5.10 Different causes of forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
The fact that this woman can remember the things shown in the pictures even after many years makes it unlikely that the memory trace decay theory can explain all forgetting in long-term memory.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Forgetting: Interference Theory
• Proactive interference – Older information prevents or interferes
with retrieval of newer information
• Retroactive interference – Newer information prevents or interferes
with the retrieval of older information
LO 5.10 Different causes of forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Figure 5.11 Proactive and Retroactive InterferenceIf a student were to study for a French exam and then a Spanish exam, interference could occur in two directions. When taking the Spanish exam, the French information studied first may proactively interfere with the learning of the new Spanish information. But when taking the French exam, the more recently studied Spanish information may retroactively interfere with the retrieval of the French information.
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Table 5.1 Reasons for Forgetting
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Neuroscience of Memory
• Procedural memories seem to be stored in the cerebellum
• PET scans suggest short-term memories are stored in the prefrontal cortex and temporal lobe
• Consolidation– Changes in structure and functioning of
neurons when a memory is formed
LO 5.11 How and where memories are formed in the brain
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Amnesia
• Retrograde amnesia – Loss of memory for the past– Memory loss coincides with injury or
illness
LO 5.12 How does Amnesia occur
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Amnesia
• Anterograde amnesia – Inability to form new long-term
memories Senile dementia
– Form of anterograde amnesia though retrograde amnesia may also be present
LO 5.12 How does Amnesia occur
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Alzheimer’s Disease
• 5.3 million Americans have Alzheimer’s (Alzheimer’s Association, 2010)
• The most common type of dementia – 60 to 80 percent of all cases of
dementia
• Brain forms large number of beta-amyloid protein deposits (plaques)– Strands of protein become twisted
LO 5.13 What are the facts about Alzheimer’s disease
Psychology: An Exploration, Second EditionSaundra K. Ciccarelli • J. Noland White
Alzheimer’s Disease
• Risk factors include diabetes, obesity, smoking, high cholesterol
• Treatments slow but do not stop the disease
• Involvement in new learning on daily basis stimulates brain derived neurotropic factors
LO 5.13 What are the facts about Alzheimer’s disease