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MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality And Ramm Systems (PTY) Ltd (Registration number: 98/02923/07)

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Page 1: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

MEMORANDUM OF AGREEMENT

Made and entered into between

City of Cape Town Metropolitan Municipality

And

Ramm Systems (PTY) Ltd

(Registration number: 98/02923/07)

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PREAMBLE

WHEREAS the Parties entered into an agreement dated 1 March 2017 pursuant to the award

dated 28 November 2016 of Tender 387G/2015/16 (the “Initial Contract”) in line with resolutions

SCMB 85/11/16, for Supply, install and maintain integrated engineering communications system

for 3 years from 1 March 2017 until 28 February 2020.

AND WHEREAS a further contract in respect of Tender 387G/2015/16 was awarded to the

Supplier on 28 November 2016 for the further support, maintenance and services (the

“Maintenance Contract”) associated with the Initial Agreement from the Effective Date until 30

June 2025 (the “Term”), on the same terms and conditions as agreed to in the Initial Contract.

AND WHEREAS it is recorded that the Maintenance Contract will be governed by the provisions

of the National Treasury’s Government Procurement: General Conditions of Contract – July 2010

which can be downloaded at:

http://www.treasury.gov.za/divisions/ocpo/sc/GeneralConditions/, read with the Special

Conditions of Contract (“SCC”) as set out in Addendum A (Conditions of Contract-Tender

387G/2015/16).

AND WHEREAS The Services and the respective Contract Price applicable to the Contract are

set out in this Maintenance Contract and in particular as listed in Addendum B (Services) and

Addendum C (Contract Price) of this Maintenance Contract.

AND WHEREAS this Maintenance Contract is a rates based contract therefore no minimum

quantities are specified for the Services and will be undertaken as and when required.

NOW THEREFORE THE PARTIES AGREE AS FOLLOWS:

1. PARTIES

The Parties to this Maintenance Contract are:

1.1 The City of Cape Town, a metropolitan municipality, established in terms of the

Local Government: Municipal Structures Act. 117 of 1998 read with the Province of

the Western Cape: Provincial Gazette 5588 dated 22 September 2000 as amended

(“the Purchaser”), herein represented by Omeshnee Naidoo, Director IS&T of the

City and duly authorised hereto;

1.2 RAMM Systems (Pty) Ltd t/a RAMM Technologies, a company registered in terms

of the laws of the Republic of South Africa with registration no 98/02923/07 (the

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“Supplier”), herein represented by its duly authorised representative, Lindsay Welham his

capacity as Director; each A “Party” and together the “Parties”.

2. DEFINITIONS AND INTERPRETATION

In this Maintenance Contract unless the context otherwise dictates:

2.1 All references to Clauses, preamble and annexures are, unless otherwise expressly

stated, references to Clauses of and preamble and annexures to this Maintenance

Contract.

2.2 The headings to the clauses of this Maintenance Contract are for reference purpose

only and shall not govern or effect the interpretation of this Maintenance Contract

nor modify or amply the terms of this Maintenance Contract or any clause hereof.

2.3 Any reference to any statute or statutory instrument in this Maintenance Contract

shall be a reference to the same as amended, supplemented or re-enacted from

time to time. Any reference in this Maintenance Contract to another agreement

shall be construed as a reference to the same as amended, varied, supplemented

or notated prior to the date hereof.

2.4 Words importing the singular shall include the plural, and vice versa, words importing

the masculine gender shall include the feminine and neuter genders, and vice

versa, and words importing natural persons shall include legal persons, and vice

versa.

2.5 Any number of days prescribed in this Maintenance Contract shall be reckoned as

calendar days, exclusively of the first, inclusively of the last day, unless the last day

falls on a weekend or on a public holiday in the Republic of South Africa, in which

case the last day shall be the next succeeding day which is not a weekend or a

public holiday.

2.6 A reference to “writing” or “written” includes any non-transitory form of visible

reproduction of words (including e-mail).

2.7 Any phrase introduced by the terms “including”, “include”, “in particular” or any

similar expression will be construed as illustrative and will not limit the sense of the

words preceding those terms and they will be deemed to be followed by the

words “without limitation”.

2.8 Where figures are referred to in numerals and in words, if there is any conflict between

the two, the words shall prevail.

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2.9 If any provision in a definition is a substantive provision conferring rights or imposing

obligations on any Party, effect shall be given to it as if it were a substantive clause

in the body of the Maintenance Contract, notwithstanding that it is only

contained in this interpretation clause.

2.10 Words and expressions defined in any sub-clause shall, for the purpose of the

clause of which the sub-clause forms part, bear the meaning assigned to such

words and expressions in that sub-clause.

2.11 Expressions defined in this Maintenance Contract shall bear the same meanings in

any Annexure hereto which does not contain its own definitions.

2.12 In the event of any conflict between the provisions of this Maintenance Contract,

the Initial Contract and any Annexure attached hereto, or any other document

incorporated by reference to this Maintenance Contract, save to the extent

expressly stated to the contrary, such conflict will be resolved by giving

precedence to such different parts of this Maintenance Contract in the following

order of precedence:

2.12.1 first, the terms and conditions of this Maintenance Contract;

2.12.2 second, the terms and conditions of the Initial Contract;

2.12.3 third, Addendums and schedules to this Maintenance Contract; and

2.12.4 fourth, any other documents incorporated by reference.

2.13 The provisions of this Maintenance Contract supersede and replace the provisions

of any previous agreement entered into between the Parties relating to the same

subject matter.

2.14 Unless the context dictates otherwise, the words, phrases and expressions set forth

below shall bear the following meanings and cognate expressions shall bear

corresponding meanings:

2.14.1 “Applicable Law” means any of the following, to the extent that it applies

to a Party: any statute, regulation, policy, by-law, directive or

subordinate legislation in force from time to time, the common law (as

applicable), any binding court order or judgment, any applicable

industry policy or standards and any applicable direction, requirement,

rule or order that is given by any regulatory authority;

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2.14.2 “BCEA” means the Basic Conditions of Employments Act No 75 of 1997 as

amended or any succeeding legislation;

2.14.3 “Confidential Information” means all information or data which is imparted or

obtained under or in connection with the Initial Contract and this

Maintenance Contract (whether before or after the Effective Date) in

confidence (whether in writing, verbally or by any other means and

whether directly or indirectly) by one Party to the other in relation to each

Party’s business and/or the performance of each Party’s rights and

obligations in terms of this Maintenance Contract;

2.14.4 “EEA” means the Employment Equity Act No 55 of 1998 as amended or any

succeeding legislation;

2.14.5 “Effective Date” means 1 November 2019 notwithstanding the Signature

Date;

2.14.6 “Financial Year” means the financial year of the Purchaser commencing

on 1 July and ending on 30 June of a given year;

2.14.7 “International Financial Reporting Standards” or “IFRS” means the set of

international accounting standards issued by the IFRS Foundation and

the International Accounting Standards Board (“IABB”) to provide a

common global standard for the preparation of company financial

statements so that company financial statements are understandable

and comparable across international boundaries;

2.14.8 “KPI” means the key performance indicators as stipulated in section 1.8 of

Addendum B (Services);

2.14.9 “LRA” means the Labour Relations Act No 66 of 1995 as amended or any

succeeding legislation;

2.14.10 “Maintenance Contract” means this maintenance agreement together

with all of its addenda, as amended from time to time;

2.14.11 “Occupational Health and Safety Act” or “OHS” means the

Occupational Health and Safety Act No 85 of 1993 as amended;

2.14.12 “SARS” means the South African Revenue Service;

2.14.13 “Services” which means the full spectrum of maintenance and support

services to be performed by the Supplier including any Incidental

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Services pursuant to this Maintenance Contract and as more fully

described in Addendum B (Services), which shall include any and all

amendments thereto;

2.14.14 “Service Levels” means the agreed performance standards and best

practice measures set for the Services in terms of the provisions of this

Maintenance Contract and as set out in clause 8 below;

2.14.15 “Signature Date” means the date on which this Maintenance Contract is

signed by the Party last signing in time;

2.14.16 “Report(s)” means the performance reports provided by the Suppler to

the Purchaser as set out in Addendum B (Services);

2.14.17 “Termination Date” has the meaning set out in clause 3.1; and

2.14.18 “UIA” means the Unemployment Insurance Act No 30 of 1996 as

amended or any succeeding legislation.

3. APPOINTMENT AND DURATION

3.1 The Purchaser hereby appoints the Supplier to perform the Services to the

Purchaser from the Effective Date.

3.2 Unless terminated earlier in accordance with the provisions as set out in the Initial

Contract or any other provision in terms of this Maintenance Contract, this

Maintenance Contract shall commence on the Effective Date and shall

terminate on 30 June 2025 (the “Termination Date”).

4. MUTUAL GOOD FAITH / CO-OPERATION

4.1 The Parties represent and undertake to do all such things, perform all such acts

and take all steps to procure the doing of all such things and the performance of

all such acts, as may be necessary or incidental to give effect to the execution of

this Maintenance Contract.

4.2 The Parties shall at all times during the continuance of this Maintenance Contract

observe the principles of good faith towards one another in the performance of

their obligations in terms of this Maintenance Contract.

5. OBLIGATIONS OF THE PURCHASER

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5.1 The Purchaser undertakes to process the payments to the Supplier for the

Services, subject to the satisfactory fulfilment of the obligations by the Supplier as

set out in this Maintenance Contract.

5.2 The Purchaser shall monitor and evaluate the Supplier’s performance in respect of

the Services in accordance with this Maintenance Contract.

6 SERVICES, UNDERTAKINGS, OBLIGATIONS AND RESPONSIBILITIES OF THE SUPPLIER

6.1 The Supplier hereby agrees and undertakes to perform the Services to the

Purchaser, the scope of such Services being as set out in in Addendum B (Services).

The Supplier shall comply therewith.

6.2 The Supplier will perform the Services as expeditiously as possible in accordance

with the Service Levels. The Supplier furthermore agrees and undertakes to perform

the Services in accordance with the operational requirements of the Purchaser.

6.3 The Supplier will ensure that the Services will be of a satisfactory quality and fit for

purpose.

6.4 The Supplier will measure, and report on its performance against the Service Levels

using appropriate and accurate reporting tools in accordance with Addendum B

(Services).

6.5 The Supplier shall accept full liability and responsibility in terms of the OHS, for all of

its employees and persons under its control, including any sub-contractors and their

personnel.

6.6 The Supplier will not sub-contract performance of the Services without the

Purchaser’s prior written consent. The Supplier must ensure that the proposed sub-

contractor has entered into a contract with the Supplier which imposes obligations

substantially similar to those set out in this Maintenance Contract.

6.7 The Supplier shall, ensure that its employees, agents, representatives, sub-

contractors and suppliers comply with this Maintenance Contract and all

Applicable Laws in the execution of the Services.

6.8 The Supplier will not conduct any activity of whatsoever nature which may be

detrimental to the Purchaser’s reputation and goodwill.

6.9 The Supplier undertakes to and in favour of the Purchaser that it –

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6.9.1 has the resources, necessary expertise and skill, capabilities and

technology to provide the Services to the Purchaser;

6.9.2 has effective, efficient and transparent financial management and

control systems in place;

6.9.3 shall furnish the Purchaser with the Reports as set out in Addendum B

(Services) for the duration of this Maintenance Contract.

6.10 All Reports shall be submitted to the Purchaser in hard copy format and an

electronic version which should be in MS Word format for text and MS Excel

format for tables and databases. The format for maps shall be jpeg or pdf format.

7 CONTRACT PRICE

7.1 The Contract Price including the Contract Price Adjustment mechanism for the

Services shall be as set out in Addendum C:

7.2 The Supplier shall not be entitled to any other consideration for the rendering of the

Services other than as provided for in this Maintenance Contract.

8 PERFORMANCE STANDARDS

8.1 The Supplier represents and warrants to the Purchaser that it and its employees,

agents and subcontractors have the necessary facilities, skills, know-how and

expertise to render the Services in accordance with the provisions of this

Maintenance Contract.

8.2 The Supplier shall perform the Services as expeditiously as possible, using reasonable

skill and care, in a professional and diligent manner and in accordance with the

performance standards as specified in the Addendum B (Services).

9 NATURE OF RELATIONSHIP

9.1 The Supplier shall at all times be an independent contractor and will perform

independent services. Nothing in this Maintenance Contract will constitute or be

deemed to constitute, the Supplier as an employee, representative, agent,

partner or joint venture of the Purchaser. The Supplier and its employees will not

be deemed to be employees of the Purchaser for the purposes of the LRA, the

BCEA, the UIA, the EEA and/or any other relevant legislation that may normally be

applicable to an employer/employee relationship.

9.2 The Supplier and its employees shall not be entitled to or become a member of the

Purchaser’s provident, retirement and/or medical aid schemes as may be in

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existence from time to time. The Supplier and its employees shall not be entitled

to any other allowances or benefits, including leave pay or sick leave

entitlements that would normally be provided to the Purchaser’s employees.

9.3 The Purchaser will not carry or be responsible for any workman's compensation

insurance or any health or accident insurance to cover the Supplier and/or its

employees.

9.4 The Supplier represents and warrants to the Purchaser, as of the Effective Date, and

undertakes for the future that it has registered as an independent tax payer with

SARS and accordingly shall indemnify, defend and hold harmless the Purchaser

and its respective officials in respect of any claim for income tax that may be

successfully levied against the Supplier.

9.5 The Supplier shall be solely responsible for the payment of income tax on behalf of

its employees.

9.6 The Purchaser shall not be responsible for any dispute of whatsoever nature

between the Supplier and its employees. The Supplier shall indemnify, defend

and hold harmless the Purchaser and its respective officials against any claim,

including, but not limited to, any claim in terms of the LRA, BCEA, EEA or any other

form of minimum standards legislation that the employees or member/s of the

Supplier may have or attempt to institute against the Purchaser at any time.

9.7 Save as expressly authorised in this Maintenance Contract and then only to the

extent so authorised, the Supplier has no authority to act or make representations

on behalf of the Purchaser or create any contractual liability to a third party on

behalf of the Purchaser.

10 CONFIDENTIALITY

10.1 The Parties hereby acknowledge that, during the course of their association with

one another, they may acquire, possess and may have access to, inter alia, one

another’s Confidential Information.

10.2 Each Party (the “Recipient”) undertakes to the other Party (the “Discloser”) to:

10.2.1 hold all Confidential Information of the Discloser which it obtains in

relation to this Maintenance Contract, in strict confidence;

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10.2.2 not disclose, or authorise the disclosure of the Discloser’s Confidential

Information to any third party other than pursuant to clauses 10.3 and

10.4;

10.2.3 not use, or authorise anyone to use the Discloser’s Confidential

Information for any purpose other than the performance of the

Recipient’s obligations or the exercise of its rights or the receipt of any

benefits pursuant to this Maintenance Contract; and

10.2.4 promptly notify the Discloser of any suspected or actual unauthorised use

or disclosure of the Discloser’s Confidential Information of which the

Recipient becomes aware and promptly take all reasonable steps that

the Discloser may require in order to prevent, stop or remedy the

unauthorised use of disclosure.

10.3 The Recipient may disclose the Discloser’s Confidential Information, including the

contents of this Maintenance Contract to its respective officers, directors,

employees, contractors, advisors, auditors and any third party, but only to the

extent, and provided that such persons:

10.3.1 need to know the Confidential Information disclosed to them for the

purpose of the provision or receipt of the Services, or who otherwise have a

legal right or duty to know the Confidential Information;

have been informed in writing of the confidential nature of the Confidential Information and

the purpose for which it may be lawfully used; and

comply with the terms of this Maintenance Contract in respect of the Confidential Information

disclosed to them.

10.4 The Recipient may disclose the Discloser’s Confidential Information if, and to the

extent that, it is required to do so by Applicable Law.

10.5 The obligations with respect to Confidential Information will survive termination of

this Maintenance Contract.

11 ANNOUNCEMENTS

11.1 The Supplier shall not, without the prior written consent of the Purchaser, whose

consent shall not be unreasonably withheld of delayed, issue any press release or

any other public document or make any public statement relating to or

connected with or arising out of this Maintenance Contract or in relation to the

Services rendered by the Supplier.

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11.2 Neither Party will withhold its consent if the other is required to make the public

statement in respect of Applicable Law.

12 FINANCIAL AND ACCOUNTING RECORDS

12.1 All relevant Reports to be provided by the Supplier for the applicable Financial Year

to the Purchaser in accordance with the provisions of this Maintenance Contract,

will be prepared in accordance with International Financial Reporting Standards.

12.2 Subject to the Purchaser providing reasonable notice to the Supplier (and such

notice may be immediate where the Purchaser, acting reasonably, determines

the circumstances to be an emergency), the Purchaser, its authorised

representative and/or the Auditor-General will have the right to conduct audit(s)

once in every Financial Year, and may for the purposes of such audit(s):

10.3.1 inspect the books, records, any other relevant document and facilities of

the Supplier (and take copies thereof) relating to the Services in

accordance with the terms of this Maintenance Contract;

10.3.1 enter any premises of the Supplier from which the Services or part of the

Services are provided, assembled, packaged, marked, stored or

prepared; and/or

10.3.1 conduct an operational audit of the Services.

12.3 The Supplier shall furnish the Purchaser and/or its authorised representative or

Auditor-General with all reasonable assistance and full access to any systems it

specifically uses to measure, monitor or assess the Services and otherwise to fulfil

its obligations under this Maintenance Contract, including access to any data or

results produced by such systems in respect of any audit procedure conducted

by the Purchaser, its authorised representatives and/or the Auditor-General.

13 ACCESS

If, in relation to this Maintenance Contract, the Supplier gains any direct or remote logical

access or direct physical access to the Purchaser’s computer system or networks or any

physical access to a non-public part of the Purchaser’s site then:

13.1 all such access will be strictly limited to that part of the system or site and will only

be carried out in such a manner as is required for the proper performance of the

Supplier’s obligations under this Maintenance Contract; and

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13.2 the Supplier will comply with all security procedures and requirement of the

Purchaser, as notified to it from time to time by the Purchaser, in relation to such

access.

14 NOTICES AND DOMICILIA

14.1 Each of the Parties choose as domicilia citandi et executandi their respective

addresses set out in this clause for the purposes of the giving of any notice, the

serving of any process and for any other purpose arising out of or in connection

with this Maintenance Contract.

14.2 Each of the Parties shall be entitled from time to time to vary its domicilia citandi et

executandi to any other address within the Republic of South Africa which is not a

post office box or post restante.

14.3 For purposes of this Maintenance Contract the Parties' respective addresses shall

be –

10.3.1 The Purchaser:

Attention: Director: IS&T: O Naidoo

Address: 4th Floor, Podium Block, Civic Centre, Hertzog

Boulevard, Cape Town, South Africa

Telephone: 021 400 1250

E-mail: [email protected]

10.3.1 The Supplier:

Attention: Director Ramm Technology

Address: Unit 512, Tyger Lake, Tyger Falls,

Tygervalley, Sanlamhof

Telephone: 021 4533554

Mobile Number: 0836266100

E-mail: [email protected]

14.4 Any notice given in terms of this Maintenance Contract shall be in writing and

shall –

14.4.1 if delivered by hand be deemed to have been duly received by the addressee

on the date of delivery;

14.4.2 if posted by prepaid registered post be deemed to have been received by the

addressee on the 4th (fourth) day following the date of such posting;

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14.4.3 if transmitted by facsimile be deemed to have been received by the addressee

on the expiration of 24 (twenty-four) hours after transmission;

14.4.4 if sent by courier be deemed to have been received on the date of delivery by

the courier service concerned, unless the contrary is proved;

14.4.5 if transmitted by electronic mail message, be deemed to have been delivered to

and received by the addressee upon receipt of an automated

acknowledgement of receipt by the sender from the addressee or any conduct

of the addressee sufficient to indicate to the sender that the electronic mail

message has been received.

14.5 Notwithstanding anything to the contrary contained or implied in this Maintenance

Contract, a written notice or communication actually received by one of the

Parties from the other including by way of facsimile transmission or electronic mail

shall be adequate written notice or communication to such Party.

15 GOOD FAITH

15.1 The Parties shall at all times for the duration of this Maintenance Contract observe

the principles of good faith towards one another in the performance of their

obligations in terms of this Maintenance Contract.

15.2 The Parties represent and undertake to do all such things, perform all such acts and

take all steps to procure the doing of all such things and the performance of all

such acts, as may be necessary or incidental to give or conducive to the giving of

effect to the terms of this Maintenance Contract.

16 GENERAL

16.1 Compliance with Laws

The Parties shall at all times comply with all Applicable Law in the performance

and execution of the Parties obligations in terms of this Maintenance Contract.

16.2 Severance

Each of the provisions of this Maintenance Contract is separate and severable

and enforceable accordingly. If any such term or condition is or becomes

unenforceable for any reason whatsoever, that term or condition is severable

from and shall not affect the validity of any other term or condition contained in

this Maintenance Contract.

16.3 Entire Agreement

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This Maintenance Contract constitutes the entire agreement between the Parties

as to the subject matter hereof and save as may be expressly set out herein, no

agreements, representations or warranties between the Parties regarding the

subject matter hereof other than those set out herein are binding on the Parties.

16.4 Cession and Assignment

No Party shall be entitled to cede, assign, novate, delegate or otherwise transfer

any of its rights or obligations under this Maintenance Contract to any third party

without the prior written consent of the other Party. Subject to the foregoing, this

Maintenance Contract will be binding upon and inure to the benefit of the Parties

and their respective officers, directors, employees, successors and assigns.

16.5 No Waiver

No indulgence, leniency or extension of time which any Party may give or allow

to the other Party in respect of the performance of any of its obligations, shall in

any way prejudice the Party giving or allowing the indulgence, leniency or

extension or preclude such Party from exercising any of its rights an enforcing the

obligations of the other Party in terms of this Maintenance Contract.

16.6 Variation

No addition to, alteration, cancellation, variation or novation of this Maintenance

Contract and no waiver of any right arising from this Maintenance Contract or its

breach or termination shall be of any force or effect unless reduced to writing

and signed by all the Parties or their duly authorised representatives.

16.7 Remedies

The rights and remedies of the Purchaser contained or referred to in this

Maintenance Contract are cumulative and not exclusive of any other rights or

remedies provided by Applicable Law.

16.8 Governing Law

This Maintenance Contract, including any non-contractual disputes arising out of

or in relation to it, shall be governed by and construed in accordance with the

Applicable Laws of the Republic of South Africa and the Parties submit to the

exclusive jurisdiction of the South African courts, Western Cape.

16.9 Costs

16.9.1 Each Party shall bear its own costs in respect of its individual obligations and

responsibilities in accordance with the provisions of this Maintenance Contract.

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16.9.2 Each Party shall bear its own costs in the negotiation, drafting, execution and

implementation of this Maintenance Contract.

16.10 Further Assurance

Each Party will do and execute, or arrange for the doing and executing of, each

necessary act, document and thing reasonably within its power to implement

and give effect to this Maintenance Contract.

16.11 Capacity

Each Party represents and warrants to the other Party as of the commencement

date, and undertakes for the future that:

16.11.1 it has full capacity, power and authority to enter into this Maintenance Contract;

and

16.11.2 the persons entering into this Maintenance Contract on its behalf have been duly

authorised to do so.

16.12 Survival of Terms

All terms that by their nature are intended to survive termination or expiry of this

Maintenance Contract, will survive the termination or expiry of this Maintenance

Contract.

16.13 Signature and Counterparts

16.13.1 This Maintenance Contract is signed by the Parties on the dates and at the

places indicated opposite their respective names.

16.13.2 This Maintenance Contract may be executed in several counterparts, each of

which shall be deemed an original and all of which shall be taken together and

deemed to be one single agreement between the Parties.

THE CITY OF CAPE TOWN RAMM TECHNOLOGIES

Signature: Signature:

Name: Name:

Title: Title:

Date: Date:

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Witness 1: Witness 1:

Witness 2: Witness 2:

ADDENDUM A

CONDITIONS OF CONTRACT

The provisions of the Initial Contract, being the National Treasury – General Conditions of

Contract (revised July 2010 and as updated from time to time) and the Special Conditions of

Contract are applicable to this Maintenance Contract as set out hereunder.

NATIONAL TREASURY: GENERAL CONDITIONS OF CONTRACT

NATIONAL

TREASURY GENERAL CONDITIONS OF CONTRACT 2010.pdf

SPECIAL CONDITIONS OF CONTRACT

7.1 Standards

Failure to comply with the standards and Specification as set out in the tender document shall

constitute a material breach of this Contract, in which case the CCT reserves the right to cancel

the Contract.

7.2 Copyright

Copyright of copyright works prepared for this Contract shall vest with the Purchaser

7.3 Guarantee /Performance Security – Clause 7 of the GCC

Not applicable, disregard schedule 12: Annexure 1

7.4 Insurance – Clause 11 of the GCC

7.4.1 Without limiting the obligations of the supplier in terms of this Contract, the supplier shall

effect and maintain the following insurances:

a) Public liability insurances, in the name of the supplier, covering the supplier and

the CCT against liability for the death of or injury to any person, or loss of or

damage to any property, arising out of or in the course of this Contract, in an

amount not less than R20 million

b) Any goods supplied to the CCT by the supplier in terms of this Contract shall be

fully and adequately insured by the supplier against any loss or damage

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incidental to manufacture or acquisition, transportation, storage, delivery,

installation and other activities related to the supply.

c) Professional indemnity insurance providing cover in an amount of not less than R5

million in respect of each and every claim during the contract period.

7.4.2 The supplier shall be obliged to furnish the CCT with proof of such insurance as the CCT

may require from time to time for the duration of this Contract. Evidence that the

insurances have been effected in terms of clause 7.4, shall be in the form of an insurance

broker’s warranty worded precisely as per Schedule 12: Annex 6- Insurance Broker’s

Warranty.

7.5 Payment – Clause 16 of the GCC

7.5.1 A monthly payment cycle will be the norm. All invoices received for goods and services

which are dated on or before the 20th of a particular month will typically be paid

between the 23rd and 26th of the following month. The actual payment run dates will be

dependent on the number of days in the month and the influence of public holidays.

7.6 Purchase Orders

The CCT will issue official purchase orders for the goods required under this Contract. No

work should be undertaken without an official purchase order that is addressed to the

successful tenderer. The relevant purchase order number must be reflected on every

invoice. No payments will be processed without an official purchase order

7.7 Prices/Price Adjustment – Clause 17 of the GCC

The Contract Price shall be subject to Contract Price adjustment

7.8 Penalties – Clause 22 of the GCC

The following penalties shall be applicable to this contract as described in detail in the

tender specification and Annexure C:

KPI

Description Benchmark Impact on

business

Penalty (% of

monthly service

fee)

Max

IECS Infrastructure

1 The IECS and reporting platform must be

monitored 24/7/365 and for any faults a

technician must be on site within time

frames according to severity

classification(Excluding external

transmission and communication system

100%

Very high

2% of total CoCT

monthly invoice

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KPI

Description Benchmark Impact on

business

Penalty (% of

monthly service

fee)

Max

Severity 1: 4 hours to site, 24/7/365,

Restore 8 hours

Severity 2: 12 Hours to site, 24/7/365,

Restore 12 hours

Severity 3: Next working day to site,

Restore next day

Severity 4: Complete within 5 working

days failures):

2 Accuracy of maps for reporting on

vehicle movements, accidents,

disciplinary cases or AARTO related

matters must be 100% accurate and

regularly updated with the latest

industrial/urban/rural developments

within the boundaries of the City of

Cape Town.

>95%

Very high

2% of total CoCT

monthly invoice

3 Percentage of repair and maintenance

invoices not received within 14 days of

job completion

<1%

Medium

0.5% of total

CoCT monthly

invoice

4

Time taken to accurately update master

data from notification to completion

within 24 hours.

0% High 1% of total CoCT

monthly invoice

General – Infield

1 Percentage of non-reporting vehicles or

portable devices caused by faulty

equipment as a percentage of the total

fleet (Excluding OOS vehicles)

< 5% over

month

period

Very high

2% of total CoCT

monthly invoice

2 For faulty equipment in vehicles or

portable devices, a technician must

make contact with relevant department

within 1 hour from detected failure or

notification and arrange visit within 4

hours

100%

High

100% of affected

vehicle monthly

invoice

3 Any non-functionality on a vehicle shall

be restored to full operation within 24

hours

100%

High

100% of affected

vehicle monthly

invoice

Vehicle tracking and management specific

1

The odometer readings (vehicle tracking

software) for every actual 1000 km’s

travelled per individual vehicle must be

≤ 6%. i.e.60km’s to ensure the vehicle

span is within OEM stipulated allowance

for the servicing intervals.

≤ 6% High

100% of affected

vehicle monthly

invoice

2 Number of Group A High Risk vehicles

recovery not initiated within (any alarm)

≤ 2 min (Ground and air crew

mobilisation).

0% Very High 2% of total CoCT

monthly invoice

3 Number of Group B High Risk vehicle

recovery not initiated (any alarm) ≤ 2

0% Very High 2% of total CoCT

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KPI

Description Benchmark Impact on

business

Penalty (% of

monthly service

fee)

Max

min after client authorization has been

telephonically received for recovery

team mobilisation.

monthly invoice

4 Number of standard vehicle recovery

not initiated (any alarm) ≤ 2 min after

client authorization has been

telephonically received for recovery

team mobilisation.

0%

High

1% of total CoCT

monthly invoice

In vehicle LAN system - specific

1 % of non-functioning caused by a failure

of any of the components of the In

vehicle LAN system (Excluding OOS)

<5% over

month

period

Medium

0.5% of total

CoCT monthly

invoice

2 The functionality of the system must be

monitored continuously. A notification

must be sent (SMS and EMAIL) to the

designated authority and a technician

must make contact with relevant

department within 1 hour from detected

failure or notification and arrange visit

within 4 hours

100%

medium

100% for specific

Vehicle

3 Any non-functionality of an in-vehicle

LAN shall be restored to full operation

within 24 hours of notification

100%

medium

100% for specific

Vehicle

SCADA system

1 Due to static installation of SCADA OBC’s and

the extreme reliability required for this system a

high functional reliability is required

>99%

over a

month

period

Very High

2% of total CoCT

monthly invoice

WEB database access

` Update of the database shall be done within 8

hours of receiving an update (relates to no.5

VTAM).

100% Medium 0.5% of total

CoCT monthly

invoice

7.9 Death of Sole Proprietor/Member

Upon the death of the supplier who was a Sole Proprietor, or a sole member of a Close

Corporation, the contract will terminate forthwith. The Purchaser shall pay to the tenderer’s

estate any money which it considers due under the contract.

7.10 Settlement of Disputes – Clause 27 of the GCC

7.10.1 Should the parties fail to resolve any dispute by way of mutual consultation as

contemplated in clause 27.1 of the GCC, either party shall be entitled to refer the matter

for mediation before an independent and impartial person appointed by the City

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Manager in accordance with regulation 50(1) of the Local Government: Municipal

Finance Management Act, Act 56 of 2003 – Municipal Supply Chain Management

Regulations (Notice 868 of 2005). Such referral shall be done by way of notice to the

other party in accordance with clause 27.2 of the GCC. The mediator’s ruling shall

become final and binding on the parties only to the extent that it is correctly recorded as

being agreed by the parties in writing.

7.10.2 Save for reference to any portion of any settlement or decision which has been agreed

to be final and binding on the parties, no reference shall be made by or on behalf of

either party, in any subsequent court proceedings, to any outcome of an an amicable

settlement by mutual consultation, or to the fact that any particular evidence was given,

or to any submission, statement or admission made in the course of amicable settlement

by mutual consultation or mediation.

7.10.3 Should it not be possible to settle a dispute by means of mediation, it shall be settled in a

South African court of law as contemplated in clause 27.3 of the GCC.

7.11 Limitation of Liability- Clause 28 of GCC

7.11.1 Without detracting from, and in addition to, any of the other indemnities

in this Contract, the supplier shall be solely liable for and hereby

indemnifies and holds the CCT harmless against all claims, charges,

damages, costs, actions, liability, demands and/or proceedings and

expense in connection with:

a) personal injury or loss of life to any individual;

b) loss of or damage to the property of any individual;

arising from, out of, or in connection with the provision by the supplier in

terms of this Contract, save to the extent caused by the gross negligence

or wilful misconduct of the CCT.

7.11.2 The supplier and/or its employees, agents, concessionaires, suppliers,

contractors or customers shall not have any claim of any nature against

the CCT for any loss, damage, injury or death which any of them may

directly or indirectly suffer, whether or not such loss, damage, injury or

death is caused through the negligence of the CCT or its agents or

employees.

7.11.3 Notwithstanding anything to the contrary contained in this Contract,

under no circumstances whatsoever, including as a result of its negligent

(including grossly negligent) acts or omissions or those of its servants,

agents or contractors or other persons for whom in law it may be liable,

shall any party or its servants (in whose favour this constitutes a stipulatio

alteri) be liable for any indirect, extrinsic, special, penal, punitive,

exemplary or consequential loss or damage of any kind whatsoever

(whether the loss was actually foreseen or reasonably foreseeable)

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sustained by the other party, its directors and/or servants, including but

not limited to any loss of profits, loss of operation time, corruption or loss of

information and/or loss of contracts.

7.12 Applicable Law – Clause 30 of the GCC

7.12.1 The supplier, by completing Schedule 10, hereby indemnifies the CCT in

respect of the provisions of the Occupational Health and Safety Act, Act

85 of 1993 (‘OHAS Act’), in accordance with the provisions of the OHAS

Act.

7.12.2 The supplier shall ensure compliance with the provisions of the OHAS Act

and all applicable regulations, by all employees of the supplier and other

contractors on the site. The supplier shall provide a suitable health and

safety plan appropriate for the contract tendered for.

7.12.3 The supplier shall comply with all laws relating to wages and conditions

generally governing the employment of labour in the Cape Town area

and any applicable Bargaining Council agreements.

7.12.4 If the supplier is an employer as defined in the Compensation for

Occupational Injuries and Diseases Act, Act 130 of 1993 (‘COIDA’), the

supplier shall attach proof of registration/insurance in terms of COIDA. This

may take the form of either a certified copy of a valid Letter of Good

Standing issued by the Compensation Commissioner, or proof of insurance

with a licenced compensation insurer, from either the supplier’s broker or

the insurance company itself.

7.13 Notices – Clause 31 of the GCC

The CCT will inform a successful tenderer in writing of the award. No rights

accrue to the successful tenderer until such time as the acceptance part

(Section B) of the Form of Offer and Acceptance has been signed by the

CCT. The CCT will provide a signed copy of the Form of Offer and

Acceptance upon request by the supplier.

7.14 Value Added Tax – Clause 32 of the GCC

7.14.1 Where a supplier, in the course of carrying on business, delivers taxable

supplies exceeding R1 million, the supplier must be registered with the

South African Revenue Service for value added tax (VAT) purposes. The

supplier’s attention is drawn to section 23 of the Value Added Tax Act, Act

89 of 1991. Failure to comply with Act 89 of 1991 shall constitute a material

breach of the Contract.

7.14.2 It is a requirement of this Contract that the amount of VAT must be shown

clearly on each invoice. The supplier’s attention is drawn to section 40 of

the Value Added Tax Act, Act 89 of 1991.

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7.14.3 The VAT registration number of the City of Cape Town is 4500193497.

7.14.4 Suppliers shall be registered and in good standing with the South African

Revenue Service (SARS). In this regard, it is the responsibility of the supplier

to submit documentary evidence in the form of an original valid Tax

Clearance Certificate issued by SARS to the CCT at the Supplier

Management Unit located within the Tender Distribution Office, 2nd Floor

(Concourse Level), Civic Centre, 12 Hertzog Boulevard, Cape Town (Tel

021 400 9242/3/4/5).

7.15 Reporting Obligations.

7.15.1 The supplier shall complete, sign and submit with each invoice, the

following:

a) Project Labour Report (Schedule 14: Annex 3).

b) B-BBEE Sub-contract Expenditure Report (Schedule 14: Annex 4).

c) Joint Venture Expenditure Report (Schedule 14: Annex 5).

7.15.2

a) The Project Labour Report must include details of all labour (including that of

sub-contractors) that are South African citizens earning less than R270 per

day, (as adjusted from time to time and excluding any benefits), who are

employed on a temporary or contract basis on this contract.

b) In addition to the Project Labour Report the supplier shall furnish the CCT with

copies of the employment contracts entered into with such labour, together

with copies of identification documents as well as evidence of payments to

such labour in the form of copies of payslips or payroll runs. These documents

shall be submitted simultaneously. If the worker is paid in cash or by cheque,

this information must be recorded on the envelope and the worker must

acknowledge receipt of payment by signing for it and proof of such

acknowledgement shall be furnished to the CCT.

c) Project Labour Reports shall be completed and submitted in accordance

with the instructions therein.

7.15.3 The B-BBEE Sub-contract Expenditure Report is required for monitoring the

supplier’s compliance with condition b) of Section 2 of Schedule 4 (Preference

Schedule) where preferences are granted in respect of B-BBEE contribution. In the

aforesaid schedule, where the supplier has declared in Section 5 that “I/we DO

NOT intend sub-contracting more than 25% of the value of the contract to sub-

contractor’s that do not qualify for at least the points that I/we as supplier qualify

for”, the supplier shall be monitored and is required to submit the aforesaid

expenditure report.

7.15.4 The Joint Venture Expenditure Report is required for monitoring the joint

venture’s/consortium/partnership compliance with the percentage contributions

of the partners as tendered, where the joint venture/consortium/partnership has

been awarded preference points in respect of its consolidated B-BBEE scorecard.

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ADDENDUM B

DESCRIPTION OF SERVICES

1 Provision of services and standards

1.1. The Services to be performed by the Supplier under this Maintenance Contract will consist

of:

1.1.1. the services, functions and responsibilities described in the Maintenance

Contract, including in this Addendum B (Services); and

1.1.2. such other services, functions and responsibilities reasonably required for the

proper performance of the services, functions and responsibilities described in

section 1.1.1 and 1.1.2 of this Addendum B (Services) in accordance with the

Service Levels,

as more fully set out in sections 2 until 13 of this Addendum B (Services).

1.2. The Supplier will perform the Services so as to meet or exceed the Service Levels.

1.3. The Supplier represents and warrants to the Purchaser that it and its employees, agents and

subcontractors have the necessary facilities, skills, know-how and expertise to render the

Services in accordance with the provisions of this Contract.

1.4. The Supplier shall perform the Services as expeditiously as possible, using reasonable skill

and care, in a professional and diligent manner and in accordance with the performance

standards as specified in this Addendum B (Services).

1.5. The Supplier will (and will ensure that the key personnel will):

1.5.1. perform the Services and obligations under this Contract in accordance with all

applicable law;

1.5.2. unless otherwise directed by the Purchaser, keep any software used to perform

the Services updated with the then latest stable versions as they are released;

1.5.3. ensure that all written information and materials provided by the Supplier relating

to this Contract and the Services were, when provided, and remain, accurate

and comprehensive in all material respects for the Term;

1.5.4. provide detailed records of all duties carried out in relation to the provision of the

Services upon request by the Purchaser; and

1.5.5. comply with all reasonable directions of the Purchaser.

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1.6. Supplier undertakes to comply with all the Purchaser’s internal policies, by-laws, directives

and/or standard operating procedures as notified to the Supplier by the Purchaser as

updated from time to time.

1.7. The Supplier will use commercially reasonable efforts to improve the Services during the

Term to enable the Purchaser to maintain market competitiveness.

1.8. Performance Standards

1.8.1. The following KPI’s shall be applicable to the Services:

KPI Description Benchmark Impact

on

business

Penalty (%

of monthly

service

fee)

Max

IECS Infrastructure

1 The IECS and reporting platform must

be monitored 24/7/365 and for any

faults a technician must be on site

within time frames according to

severity classification (Excluding

external transmission and

communication system Severity 1: 4

hours to site, 24/7/365, Restore 8 hours

Severity 2: 12 Hours to site, 24/7/365,

Restore 12 hours

Severity 3: Next working day to site,

Restore next day

Severity 4: Complete within 5 working

days failures):

100%

Very high

2% of total

CoCT

monthly

invoice

2 Accuracy of maps for reporting on

vehicle movements, accidents,

disciplinary cases or AARTO related

matters must be 100% accurate and

regularly updated with the latest

industrial/urban/rural developments

within the boundaries of the City of

Cape Town.

>95%

Very high

2% of total

CoCT

monthly

invoice

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KPI Description Benchmark Impact

on

business

Penalty (%

of monthly

service

fee)

Max

3 Percentage of repair and

maintenance invoices not received

within 14 days of job completion

<1%

Medium

0.5% of

total CoCT

monthly

invoice

4

Time taken to accurately update

master data from notification to

completion within 24 hours.

0% High

1% of total

CoCT

monthly

invoice

General - Infield

1 Percentage of non-reporting

vehicles or portable devices caused

by faulty equipment as a percentage

of the total fleet (Excluding OOS

vehicles)

< 5% over

month period

Very high

2% of total

CoCT

monthly

invoice

2 For faulty equipment in vehicles or

portable devices, a technician must

make contact with relevant

department within 1 hour from

detected failure or notification and

arrange visit within 4 hours

100%

High

100% of

affected

vehicle

monthly

invoice

3 Any non-functionality on a vehicle

shall be restored to full operation

within 24 hours

100%

High

100% of

affected

vehicle

monthly

invoice

Vehicle tracking and management specific

1

The odometer readings (vehicle

tracking software) for every actual

1000 km’s travelled per individual

≤ 6% High

100% of

affected

vehicle

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KPI Description Benchmark Impact

on

business

Penalty (%

of monthly

service

fee)

Max

vehicle must be ≤ 6%. i.e.60km’s to

ensure the vehicle span is within OEM

stipulated allowance for the servicing

intervals.

monthly

invoice

2 Number of Group A High Risk vehicles

recovery not initiated within (any

alarm) ≤ 2 min (Ground and air crew

mobilisation).

0% Very

High

2% of total

CoCT

monthly

invoice

3 Number of Group B High Risk vehicle

recovery not initiated (any alarm) ≤ 2

min after client authorization has

been telephonically received for

recovery team mobilisation.

0% Very

High

2% of total

CoCT

monthly

invoice

4 Number of standard vehicle recovery

not initiated (any alarm) ≤ 2 min after

client authorization has been

telephonically received for recovery

team mobilisation.

0%

High

1% of total

CoCT

monthly

invoice

In vehicle LAN system - specific

1 % of non-functioning caused by a

failure of any of the components of

the In vehicle LAN system (Excluding

OOS)

<5% over

month period

Medium

0.5% of

total CoCT

monthly

invoice

2 The functionality of the system must

be monitored continuously. A

notification must be sent (SMS and

EMAIL) to the designated authority

and a technician must make contact

with relevant department within 1

hour from detected failure or

notification and arrange visit within 4

100%

medium

100% for

specific

Vehicle

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KPI Description Benchmark Impact

on

business

Penalty (%

of monthly

service

fee)

Max

hours

3 Any non-functionality of an in-vehicle

LAN shall be restored to full operation

within 24 hours of notification

100%

medium

100% for

specific

Vehicle

SCADA system

1 Due to static installation of SCADA

OBC’s and the extreme reliability

required for this system a high

functional reliability is required

>99% over a

month

period

Very

High

2% of total

CoCT

monthly

invoice

WEB database access

` Update of the database shall be done

within 8 hours of receiving an update

(relates to no.5 VTAM).

100% Medium 0.5% of

total CoCT

monthly

invoice

1.9. Key Personnel:

Full Name Designation Contact Details Party

[ Tel:

Email

Tel:

Email:

1.10. Penalties

1.10.1. If the Supplier fails to provide the Services, then the Purchaser is entitled to apply

the applicable penalties as set out in section 1.8 of Addendum B (Services) and

clause 22 of the SCC in accordance with the Initial Contract.

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1.10.2. The Purchaser shall be entitled to terminate this Maintenance Contract upon

written notice if the Supplier fails to meet the Service Levels and is unable to

implement successful remedial action within a 3 (three) month period.

1.11. Monitoring, Evaluation Support and Reporting

1.11.1. The Supplier will provide the City with monitoring, evaluation support and

Reporting to the Purchaser, as further set out in this Addendum B (Services), for

the duration of the Maintenance Contract.

2 Radio GPS tracking service

2.1 Description of required Services:

2.1.1 It is required to track the movement of trunked radios (GPS enabled) and to display on

a Web application operating on the Purchaser’s corporate network.

2.1.2 These radios report position based on time, distance travelled and on certain

conditions with radios (emergency alarms, battery low, etc.)

2.1.3 It is required for the radios spatial information to be recorded. This includes as a

minimum GPS position, name or ISSI, service/ department/function/ depot, date, time

and associated event information.

2.1.4 This information must be displayed on Google maps via the web based application

with information such as current location, movement history, places visited (AOI/POI)

2.1.5 shall be possible to display additional overlays such as GIS layers- roads, beats, wards,

service areas, etc.

2.1.6 It is a prerequisite that the Purchaser’s ortho-photography be incorporated into the

spatial framework

2.1.7 It shall be possible for users to select radios to be displayed based on different fleets,

services, departments, functions or depots

2.1.8 This information will be uploaded and stored on a database on a dedicated server(s) in

the infrastructure.

2.1.9 It shall be required to draw different types of report on movement history for each

vehicle/radio to assist in investigations, enquiries and shall include accurate maps,

addresses, etc.

2.1.10 Alerts and messages needs to be automatically sent to responsible users in the event of

certain limits being exceeded

2.2 Scope of Work: Responsibilities of the Supplier.

The following work and responsibilities shall be included in the scope of work as a

minimum:

2.2.1 Validating incoming data and correct data or delete and report missing data

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2.2.2 Build and maintain a register of radios included in the contract;

2.2.3 Provide means of updating and maintaining this register via the web based

application;

2.2.4 Provide Google maps and special GIS overlays via the web based application to

display above movement information;

2.2.5 It is required that logs be kept of all data sent and received for audit trail purposes;

2.2.6 Provided as a minimum the following functionality for users via the web based

application on the IS&T network:

a) Current location, identification (name/ISSI/reg nr), speed of radios on

vector/raster maps;

b) Display all alerts and alarms (emergency button, battery low, log on/of, etc);

c) Movement history;

d) AOI and POI;

e) Any additional GIS, ortho photography supplied as overlays;

f) Provide allowable/disallowed configurable areas for radios; and

g) Ability for the user to select radios to be displayed based on

service/department/function/depot, etc.,

2.2.7 Design, develop and implement the necessary software for the infield devices and

infrastructure to provide the necessary operational functionality;

2.2.8 Automatically generating alerts if certain conditions occur or limits exceeded via a

messaging service operating over TETRA, GSM and internet (Outlook);

2.2.9 Ensuring automated archiving of data to be able to meet KPI’s and provide history for

a minimum of one (1) year;

2.2.10 Continuously develop and maintain reports via the web based reporting and

management interface to meet operation’s needs;

2.2.11 Ongoing training for in field and web application users;

2.2.12 The cost to develop and implement the SAP interface shall be included in the

pricing as well as any 3rd party software licensing costs (Excluding SAP license

costs and development);

2.2.13 Responsible to create, staff and operate a back office on a 24/7/365 basis,

directly connected to the IECS infrastructure, to ensure all the requirements and

specifications for radio tracking as specified in this Maintenance Contract can be

met, all the client assistance, reporting, updating of documentation, handling of

emergencies and alarms and recovery of vehicles can be met according to

stipulated KPI’s; and

2.2.14 All the costs associated with these services must be included in the tender price

as no additional costs will be entertained by the Purchaser.

2.2.15 Scope of work: Responsibilities of the Purchaser

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The Prucahser shall be responsible for the following:

a) Purchase of all in field and infrastructure hardware and software;

b) Installation of in field devices (Unless separate orders are placed);

c) Maintenance of the infield and infrastructure hardware (Unless the separate

option for maintenance is requested);

d) Monitoring, managing and drawings reports for the service via the web based

reporting application; and

e) Any SAP development work and software licencing.

3 Toilet and tap counting and tagging service

3.1 Description of required service

3.1.1 The Purchaser has the need to control and manage the cleaning and maintaining of

various types of toilets, taps and standpipes;

3.1.2 For asset management purposes all assets will be fitted with an RFID tag to enable

spatial capturing, maintaining and reporting on these assets;

3.1.3 This information will be used to update SAP, AM and GIS on a continuous basis;

3.1.4 The asset will be scanned with a RFID reader whenever visited or functions performed

thereon;

3.1.5 Each visit by the Purchaser’s staff and contractors are to be recorded. This includes as

a minimum GPS position, name, company, date, time and very important the

action taken by the visitor (cleaning, asset verification, inspection, etc.). This

intelligence will reside in the OBC/ scanner used (either logging in as specific user

or using a RFID tag to identify);

3.1.6 This information will be uploaded to a database on a dedicated server in the

infrastructure using TETRA, Wi-Fi or 3G as the transfer medium;

3.1.7 Various reports is required to undertake asset management and to properly manage

billing by external service providers and billing for city clients;

3.1.8 Operations in the field will be managed by having information available such as

frequencies of visits, identifying persons, time of visit, type of visit, actions taken,

etc.; and

3.1.9 Alerts and messages needs to be automatically sent to responsible users in the event

that certain limits are exceeded or not met.

3.2 Scope of Work: Responsibilities of the Supplier.

The following work and responsibilities shall be included in the scope of work as a

minimum:

3.2.1 Validating incoming data and correct data or delete and report missing data;

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3.2.2 Build and maintain a register of assets that have been RFID tagged;

3.2.3 Provide means of updating and maintaining this register via web based application;

3.2.4 Spatially map these assets to beats, depots, suburbs or constituencies and update

spatial maps;

3.2.5 Provide spatial maps and special overlays via the web based application to display

above asset information;

3.2.6 Responsible for loading and configuring GIS spatial data for all assets;

3.2.7 Responsible for extracting changes and enhancements of GIS spatial information by

users and uploading changes;

3.2.8 Maintain asset usage/visit history;

3.2.9 It is required that logs be kept of all data sent and received for audit trail purposes;

3.2.10 Record and process all actions undertaken on assets by city staff and

contractors;

3.2.11 Monitor assets and report if no action is undertaken or visits reported within a

defined window;

3.2.12 Analysis of service delivery by contractor/city staff, area, and or time period;

3.2.13 Produce reconciled billing reports for all work undertaken on assets and upload to

SAP for billing purposes;

3.2.14 Design, develop and implement the necessary software for the infield devices

and infrastructure to provide the necessary operational functionality;

3.2.15 Automatically generating alerts if certain conditions occur or limits exceeded via

a messaging service operating over TETRA, GSM and internet (Outlook);

3.2.16 Ensuring automated archiving of data to be able to meet KPI’s and providing

history for a minimum of one (1) year;

3.2.17 Continuously develop and maintain reports via the web based reporting and

management interface to meet changing operational needs;

3.2.18 Ongoing training for in field and web application users;

3.2.19 The cost to develop and implement the SAP interface shall be included in the

pricing as well as any 3rd party software licensing costs (Excluding SAP license

costs and development);

3.2.20 Responsible to create, staff and operate a back office on a 24/7/365 basis,

directly connected to the IECS infrastructure, to ensure all the requirements and

specifications for asset tracking as specified in this document can be met, all the

client assistance, reporting, updating of documentation, handling of

emergencies and alarms and recovery of vehicles can be met according to

stipulated KPI’s;

3.2.21 All the costs associated with these services must be included in the tender price

as no additional costs will be entertained by the Purchaser; and

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3.2.22 The cost for a 25MB data only package on GSM APN must be included in the

tender price. Any additional data requirements must be priced for in the pricing

schedule.

3.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

3.3.1 Maintenance of the infield and infrastructure hardware (Unless the separate orders for

maintenance are placed);

3.3.2 Monitoring, managing and drawings reports for the service via the web based

reporting application; and

3.3.3 Any SAP development work and licensing.

4 Solid Waste Bin counting and tag reading service

4.1 Description of required service

4.1.1 The Purchaser has the need to control and manage the emptying of Solid Waste Bins

(240 liter Wheely bins) as well as the logistics around issuing new bins, replacing faulty

bins and, managing contractors and business partners (rate payers) and providing

management reports on these operations in the field;

4.1.2 For asset management purposes all bins will be fitted with an RFID tag to enable spatial

capturing, erf and owner information and maintaining and reporting on these assets;

4.1.3 This information will be stored on the infrastructure and used to produce management

and spatial reports and to update SAP AM and GIS on a continuous basis;

4.1.4 The asset will be scanned with a RFID reader whenever visited or functions performed;

4.1.5 Each visit by council staff and contractors are to be recorded. This includes as a

minimum GPS position, name, company, date, time and very important the action

taken by the visitor (cleaning, asset verification, inspection, replacement, etc.). This

intelligence will reside in the Bin counting and tagging system unit on trucks, RFID

scanners used (either logging in as specific user or using a RFID tag to identify);

4.1.6 This information will be uploaded to a database on a dedicated server in the data

infrastructure using either TETRA, Wi-Fi or 3G as the transfer medium;

4.1.7 Various reports are required to undertake asset management and to properly manage

billing by external service providers and billing for city clients;

4.1.8 The RFID captured bins, together with rate payer properties shall be displayed on

vectorised maps with the requirement to overlay these maps with other GIS or ortho-

photography maps supplied by the City of Cape Town;

4.1.9 It shall be possible to display Areas of Interest and Points of Interest;

4.1.10 It shall be possible to select vehicles, bins, erf to be displayed based on

service/department/depot/area/beat Etc.;

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4.1.11 Operations in the field will be managed by having information available such as

frequencies of visits, identifying persons, time of visit, type of visit, actions taken, action

required etc.; and

4.1.12 Alerts and messages needs to be automatically sent to responsible users in the event

that certain limits are exceeded or not met.

4.2 Scope of Work: Responsibilities of the Supplier.

The following work and responsibilities shall be included in the scope of work as a

minimum:

4.2.1 All the data being read on the units shall be locally stored with capacity for storing at

least 5 days’ data in case of communication failure. The stored data shall then be

downloaded either at first available GSM link, via USB docking or a serial

communication system provided by the Purchaser;

4.2.2 The data collected shall in real time be downloaded to the infrastructure via the GSM

network;

4.2.3 The units shall have their own unique identity number for identification and be

transmitted with data collected

4.2.4 The units shall have audible (Buzzer) and visual (light) means to indicate to the

operators of truck that a bin was successfully read;

4.2.5 Validating incoming data and correct data or delete and report missing data;

4.2.6 Build and maintain a register of assets that have been RFID tagged with at least date,

time, geographical location, load mass if fitted, action taken/required (lift, faulty

tag/bin, service, replacement, etc.) left and right bin lift count, RFID number all referred

to as data of each Wheely bin serviced by the city’s refuse collection trucks equipped

with high-level bin lifters;

4.2.7 Provide means of updating and maintaining this register via web based application;

4.2.8 Geo-code and correctly link refuse bins fitted with RFID tags, read in the field to the

appropriate LIS Key/Erf where billing occurs;

4.2.9 Load Solid Waste Management Collections refuse collection “Beats” and various other

information;

4.2.10 Spatially map these assets to beats, depots, suburbs or constituencies and update

spatial maps;

4.2.11 Provide spatial maps and special overlays via the web based application to display

above asset information;

4.2.12 Responsible for loading and configuring GIS spatial data for all assets;

4.2.13 Responsible for extracting changes and enhancements of GIS spatial information by

users and uploading changes;

4.2.14 Maintain asset usage/visit history;

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4.2.15 Intelligent filtering shall be employed to prevent duplicate counts during process of

lifting bins, shaking bins or re lift of bins if not completely emptied with first lift;

4.2.16 Determining when the truck has discharged a load and the number of bins lifted

relative to each specific load;

4.2.17 It is required that logs be kept of all data sent and received for audit trail purposes;

4.2.18 Record and process all actions undertaken on assets by city staff and

contractors;

4.2.19 Monitor assets and report if no action is undertaken or visits reported within a

defined window;

4.2.20 Analysis of service delivery by contractor/city staff, area, and or time period;

4.2.21 Produce reconciled billing reports for all work undertaken on assets and upload to

SAP for billing purposes;

4.2.22 Requests for development of new reports shall be implemented within 8 weeks;

4.2.23 Reports and tool outputs must be exportable to Excel, PDF or text files.

4.2.24 Design, develop and implement the necessary software for the infield devices

and infrastructure to provide the necessary operational functionality;

4.2.25 Automatically generating alerts if certain conditions occur or limits exceeded via

a messaging service operating over TETRA, GSM and internet (Outlook);

4.2.26 Ensuring automated archiving of data to be able to meet KPI’s and providing

history for a minimum of one (1) year;

4.2.27 Continuously develop and maintain reports via the web based reporting and

management interface to meet changing operational needs;

4.2.28 Ongoing training for in field and web application users;

4.2.29 The cost to develop and implement the SAP interface shall be included in the

pricing as well as any 3rd party software licensing costs (Excluding SAP license

costs and development);

4.2.30 Responsible to create, staff and operate a back office on a 24/7/365 basis,

directly connected to the IECS infrastructure, to ensure all the requirements and

specifications for Bin counting and tagging as specified in this document can be

met, all the client assistance, reporting, updating of documentation, handling of

emergencies and alarms and recovery of vehicles can be met according to

stipulated KPI’s;

4.2.31 All the costs associated with these services must be included in the Contract Price

as no additional costs will be entertained by the Purchaser;

4.2.32 The cost for a 25MB data only package on GSM APN must be included in the

tender price. Any additional data requirements must be priced for in the pricing

schedule;

4.2.33 Scheduling and auctioning of maintenance and repairs of the system and

components;

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4.2.34 Data backup and recovery; and

4.2.35 System upgrades.

4.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

4.3.1 Purchase of all in field hardware;

4.3.2 Installation of in field devices (Unless separate orders are placed);

4.3.3 Maintenance of the infield and infrastructure hardware (Unless the separate orders for

maintenance are placed);

4.3.4 Monitoring, managing and drawings reports for the service via the web based reporting

application; and

4.3.5 Any SAP development work and licensing.

5 In vehicle LAN service

5.1 Description of the service:

5.1.1 It is required to use the in vehicle LAN to prove network connectivity, via the on board

OBC to devices, such as cell phones, laptops, tablets, Mobile Data terminals, CCTV

cameras, etc. via GSM 3G, Wi-Fi and TETRA back to the infrastructure;

5.1.2 The LAN shall provide connectivity for these devices via Ethernet, Power over USB,

RS232;

5.1.3 The LAN shall also provide power to the in vehicle devices;

5.1.4 It is also required to link computer devices around the vehicle to this LAN via Wi-Fi;

5.1.5 For this a GSM APN is required to ensure security of data communication and to

prevent misuse of the GSM service by users and to protect the city in case of theft of

these units or SIM cards; and

5.1.6 Further the infrastructure needs to be connected to the city’s corporate network to

enable computer devices connected to the LAN to have IP access to the corporate

network.

5.2 Scope of Work: Responsibilities of the Supplier.

The following work and responsibilities shall be included in the scope of work as a

minimum:

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5.2.1 Provision of a GSM APN on at least two GSM service providers to allow for redundancy;

5.2.2 Responsible for the procurement, logistics and administration of the required SIM cards;

5.2.3 Responsible for the installation, maintenance and administration of the GSM, Wi-Fi and

TETRA routes between the LAN and corporate network;

5.2.4 The cost for a 25MB data only package on GSM APN must be included in the tender

price. Any additional data requirements must be priced for in the pricing schedule;

5.2.5 Responsible to create, staff and operate a back office on a 24/7/365 basis, directly

connected to the IECS infrastructure, to ensure all the requirements and specifications

for LAN services as specified in this document can be met, all the client assistance,

reporting, updating of documentation, handling of emergencies and alarms and

recovery of vehicles can be met according to stipulated KPI’s; and

5.2.6 All the costs associated with these services must be included in the tender price as no

additional costs will be entertained by the Purchaser.

5.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

5.3.1 Purchase of all in field hardware;

5.3.2 Installation of in field devices (Unless separate orders are placed);

5.3.3 Maintenance of the infield and infrastructure hardware (Unless the separate orders for

maintenance are placed);

5.3.4 Utilising the data links and funding the data costs; and

5.3.5 Any SAP development work and licensing.

6 WAP service

5.4 Description of required service

5.4.1 It is required for the Purchaser’s officials to access database information stored in a

dedicated server on the IECS infrastructure via a WAP enabled TETRA radio or mobile

data terminal coupled to a TETRA radio;

5.4.2 It is required to track the movement of the radios (If GPS enabled);

5.4.3 It is required for the radios spatial information to be recorded. This includes as a

minimum GPS position, name or ISSI, service/ department/function/ depot, date, time

and associated event information;

5.4.4 Updates to this database is received via the internet from a third party and it is required

that the local database be automatically synchronized/updated and that the data

received as well as total database be verified as correct with each update;

5.4.5 It shall be possible for users to request different type of reports to access the information

available in the local database;

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5.4.6 It is required for users to be enabled on the system to access the information via

usernames and passwords;

5.4.7 It shall be possible to draw management reports on the following:

a) Users registered for the service; and

b) Usage by volume, type of query, time, date and location per user or groups of

users,

5.4.8 Alerts and messages needs to be automatically sent to responsible users in the event

of certain limits or conditions being exceeded;

5.4.9 No city work flow processing such as time, kilometers, material and work order

generation is required for this function; and

5.4.10 No interface to SAP is required.

5.5 Scope of Work: Responsibilities of the tenderer.

The following work and responsibilities shall be included in the scope of work as a

minimum:

5.5.1 Automatically updating the local traffic offence database on the IECS infrastructure;

5.5.2 Validating the updates and database and correcting or deleting and flagging/

reporting on errors;

5.5.3 Build and maintain a register of radios and users included in the Initial Contract and

Maintenance Contract;

5.5.4 Provide means of updating and maintaining this register via web based application;

5.5.5 It is required that logs be kept of all data sent and received for audit trail purposes;

5.5.6 Provided as a minimum the following functionality for users via the web based

application on the IS&T network:

a) Users registered for the service; and

b) Usage by volume, type of query, time, date and location per user or groups of

users,

5.5.7 Design, develop and implement the necessary software for the infield devices and

infrastructure to provide the necessary operational functionality;

5.5.8 Automatically generating alerts if certain conditions occur or limits exceeded via a

messaging service operating over TETRA, GSM and internet (Outlook);

5.5.9 Ensuring automated archiving of data to be able to meet KPI’s and providing history for

a minimum of one (1) year;

5.5.10 Continuously develop and maintain reports via the web based reporting and

management interface to meet operation’s needs;

5.5.11 Ongoing training for in field and web application users;

5.5.12 No interface to SAP is required;

5.5.13 Responsible to create, staff and operate a back office on a 24/7/365 basis, directly

connected to the IECS infrastructure, to ensure all the requirements and specifications

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for WAP services as specified in this document can be met, all the client assistance,

reporting, updating of documentation, handling of emergencies and alarms and

recovery of vehicles can be met according to stipulated KPI’s; and

5.5.14 All the costs associated with this services must be included in the tender price as no

additional costs will be entertained by the Purchaser.

5.6 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

5.6.1 Purchase of all in field and infrastructure hardware and software;

5.6.2 Installation of in field devices (unless separate orders are placed);

5.6.3 Maintenance of the infield and infrastructure hardware (unless the separate option

for maintenance is requested);

5.6.4 Undertake WAP queries in the field, monitoring, managing and drawings reports for

the service via the web based reporting application; and

5.6.5 Any future workflow or SAP requirements

7 Supervisory Control and Data Acquisition (SCADA) service

7.1 Description of required service

7.1.1 It is required for city owned SCADA/telemetry outstations to be connected to a central in

station via the TETRA data network and GSM 3G network to enable required data to be

transferred between the in station and outstation;

7.1.2 For this, SCADA OBC’s will be connected to the SCADA outstation in the field via the

RS232 connector. The SCADA in station will be connected to the IECS infrastructure via a

firewall and Ethernet connection;

7.1.3 It is required that necessary connection tables be created, maintained and updated as

outstation equipment are moved, added or deleted to ensure seamless connectivity

through the data switch;

7.1.4 It is required that the communication links between the in station and outstations be

monitored on a continuous basis for correct operation and immediate alerting/reporting

of any communication failures;

7.1.5 Data traffic management and troubleshooting shall be undertaken on a continuous

basis;

7.1.6 It is required that logs be kept of all data sent and received for audit trail purposes;

7.1.7 Various reports is required to enable proper management of the service with respect to

data traffic between the in station and outstations;

7.1.8 No city work flow processing such as time, kilometers, material and work order

generation is required for this function; and

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7.1.9 No SAP interfacing is required.

7.2 Scope of work: Responsibilities of the tenderer

The following work and responsibilities shall be included in the scope of work as a

minimum:

7.2.1 Provide the necessary data switch tables and links to enable seamless connection

between the in station and outstations;

7.2.2 Continuously update and maintain these tables and links as changes occur to ensure a

reliable and seamless service;

7.2.3 Provide means of updating and maintaining this tables and links via web based

application;

7.2.4 Monitor and validate all data traffic on a continuous basis for correctness and rectify or

delete and generate appropriate alerts and alarms;

7.2.5 Monitor all communication links between in and outstations on a continuous basis for

correct operation bases on data size and time reporting and generate alerts and alarms

for any incorrect operation;

7.2.6 It is required that logs be kept of all data sent and received for audit trail purposes;

7.2.7 Provided as a minimum the following functionality for users via the web based

application on the IS&T network:

a) Outstations connected to the network with identification and location

information; and

b) Usage by volume, type of query, time, date and location per unit or groups of

units,

7.2.8 Design, develop and implement the necessary software for the infield devices and

infrastructure to provide the necessary operational functionality;

7.2.9 Automatically generating alerts if certain conditions occur or limits exceeded via a

messaging service operating over TETRA, GSM and internet (Outlook);

7.2.10 Ensuring automated archiving of data to be able to meet KPI’s and provide history for a

minimum of one (1) year;

7.2.11 Continuously develop and maintain reports via the web based reporting and

management interface to meet operational needs;

7.2.12 Ongoing training for in field and web application users;

7.2.13 Responsible to create, staff and operate a back office on a 24/7/365 basis, directly

connected to the IECS infrastructure, to ensure all the requirements and specifications for

SCADA services as specified in this document can be met, all the client assistance,

reporting, updating of documentation, handling of emergencies and alarms and

recovery of vehicles can be met according to stipulated KPI’s; and

7.2.14 All the costs associated with this services must be included in the tender price as no

additional costs will be entertained by the Purchaser.

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7.3 Scope of work: responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

7.3.1 Maintenance of the infield and infrastructure hardware (Unless the separate option for

maintenance is requested);

7.3.2 Undertake monitoring, managing and drawings reports for the service via the web based

reporting application; and

7.3.3 Any future SAP development work and licence costs required to implement.

8 Fleet Management service

8.1 Description of required service

8.1.1 It is required to track the movement of fleet vehicle equipped with an OBC, to store all

the relevant information and to display on a Web application operating on the

Purchaser’s corporate network;

8.1.2 These vehicles report position based on time, distance travelled, 30 degree turned and

on certain conditions (emergency alarms, battery low, etc.);

8.1.3 It is required for the vehicles spatial information to be recorded. This includes as a

minimum driver details, vehicle identification, GPS coordinates, service/

department/function/depot, date, time, closest street address within 50 meters and

associated event information;

8.1.4 This information must be displayed on Google maps or equivalent via the web based

application with information such as current location, movement history, places visited

(AOI/POI);

8.1.5 It shall be possible to display additional overlays such as GIS layers- roads, beats, wards,

service areas, etc.;

8.1.6 It is required to indicate allowable areas or no go areas for vehicles which if transgressed

must raise alarms or alerts;

8.1.7 It is a prerequisite that the Purchaser’s ortho-photography be incorporated into the

spatial framework;

8.1.8 It shall be possible for users to select vehicles to be displayed based on different fleets,

services, departments, functions or depots;

8.1.9 This information will be uploaded and stored on a database on a dedicated server(s) in

the infrastructure;

8.1.10 It shall be required to draw different types of report on movement history for each

vehicle/radio to assist in investigations, enquiries and shall include accurate maps,

addresses, driver details and vehicle details with ignition on or off status’s etc.;

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8.1.11 The accuracy of the movement reports with respect to position, date, time, driver,

speed, etc. as it is required to be used in disciplinary hearings, mediations and/or

arbitrations or courts of law;

8.1.12 Alerts and messages needs to be automatically sent to responsible users in the event of

certain limits being exceeded;

8.1.13 The retention of the existing driver and vehicle identification databases as well as the

archived vehicle monitoring and tracking data must at all times be maintained as matter

of priority;

8.1.14 The system shall have the means to:-

a) Remotely immobilise driver ID tag and vehicle;

b) Blacklist driver Tag (immobilise the tag) when required;

c) Remotely update driver ID tag information; and

d) The ID tags must be department specifically grouped. I.e. a hierarchy and one

sub fleet cannot operate another’s vehicles.

8.1.15 It is a requirement to interface with SAP, HR SAP, PM and AM to synchronise the driver

database and vehicle assets on a continuous basis.

8.1.16 It is required that the following documentation be stored on the infrastructure and that it

be updated and actions taken as required:

a) ID document;

b) Driver’s License;

c) PDP; and

d) Proof of address.

8.1.17 It is required that the system automatically disable a driver Tag if the driver’s license or

PDP has expired, if the driver is no longer working for the Purchaser, if the driver has lost

and/or stolen (unauthorized keys).

8.1.18 It is required that reports as requested be delivered (via email) the city clients or pushed

at agreed intervals;

8.1.19 It is essential that traffic offence date and time stamps can confirm the location and

speed of the vehicle with a high accuracy;

8.1.20 Should the vehicle experience high acceleration or deceleration, it shall down load its

last one minute of data to the server at a minimum of 1 second intervals. This is to allow

for the scenario to be replayed with as much crucial information as possible;

8.1.21 Once implemented, it is a requirement to access and utilise the E-Natis driver warrants /

demerit point’s system database to report on driver demerit status as well as the

accumulated Operator point’s status;

8.1.22 Weekly polling/health checks must be performed on all vehicle OBC’s;

8.1.23 Monthly polling/health checks must be performed on all vehicles equipped with RF units.

This includes RF units and motion sensors installed where applicable;

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8.1.24 The following alarms/events shall be responded to and automated e-mails/SMS send to

fleet controllers:

a) Battery disconnect;

b) Vehicles crossing pre-defined geo-fencing boundaries or user defined roads;

c) Non reporting vehicles;

d) Vehicles over speeding; and

e) LAN disconnect.

8.1.25 Fleet controller shall have the means to override these alarms via Web reporting

application in cases where vehicles are in for repairs at vendors

8.1.26 The reports to be supplied immediately (standard) and within 2 months (customized)

from the Effective Date.

8.2 Scope of Work: Responsibilities of the tenderer.

The following work and responsibilities shall be included in the scope of work as a

minimum:

8.2.1 Validating incoming data and correct data or delete and report missing data;

8.2.2 Build and maintain a register of vehicles, OBC’s and drivers and included in the

Maintenance Contract;

8.2.3 Provide means of updating and maintaining this register via the web based application;

8.2.4 Provide Google maps or equivalent and special GIS overlays via the web based

application to display above movement information;

8.2.5 It is required that logs be kept of all data sent and received for audit trail purposes;

8.2.6 Provided as a minimum the following functionality for users via the web based

application on the IS&T network:

a) Current location (address), identification (name/reg nr), speed on vector/raster

maps;

b) Display all alerts and alarms (emergency button, battery low, log on/of, etc.);

c) Movement history;

d) AOI and POI;

e) Any additional GIS, ortho-photography supplied as overlays;

f) Provide allowable/disallowed configurable areas for vehicles; and

g) Ability for the user to select vehicles to be displayed based on

service/department/function/depot, etc.

8.2.7 Weekly polling/health checks must be performed on all vehicle OBC’s;

8.2.8 Monthly polling/health checks must be performed on all vehicles equipped with RF units.

This includes RF units and motion sensors installed where applicable;

8.2.9 Manual Polling rate increase from the web application;

8.2.10 Design, develop and implement the necessary software for the infield devices and

infrastructure to provide the necessary operational functionality.

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8.2.11 Automatically generating alerts if certain conditions occur or limits exceeded via a

messaging service operating over TETRA, GSM and internet (Outlook);

8.2.12 Ensuring automated archiving of data to be able to meet KPI’s and provide history for a

minimum of one (1) year. Historical data must be stored in yearly packages;

8.2.13 Continuously develop and maintain reports via the web based reporting and

management interface to meet operational needs;

8.2.14 Ongoing training for in field and web application users;

8.2.15 The cost to develop and implement the SAP interface shall be included in the pricing as

well as any 3rd party software licensing costs (Excluding SAP license costs and

development);

8.2.16 Responsible to create, staff and operate a back office on a 24/7/365 basis, directly

connected to the IECS infrastructure, to ensure all the requirements and specifications for

fleet tracking and management as specified in this document can be met, all the client

assistance, reporting, updating of documentation, handling of emergencies and alarms

and recovery of vehicles can be met according to stipulated KPI’s;

8.2.17 All the costs associated with these services must be included in the tender price as no

additional costs will be entertained by the Purchaser; and

8.2.18 All the costs for GSM data via the APN for fleet tracking and management shall be

included in the tender pricing.

8.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

8.3.1 Maintenance of the infield and infrastructure hardware (Unless the separate option for

maintenance is requested);

8.3.2 Monitoring, managing and drawings reports for the service via the web based reporting

application; and

8.3.3 Any SAP development work and software licensing.

9 Vehicle recovery service

9.1 Description of required service

9.1.1 It is required to initiate responses on any suspicion or reported theft or tampering with the

Purchaser’s vehicles.

9.1.2 It is required to on a 24/7/365 basis monitor the total fleet equipped with fleet tracking

devices;

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9.1.3 For this it is required to operate, staff, maintain a Stolen Vehicle Recovery call centre that

is directly linked to the IECS infrastructure;

9.1.4 Action is required for the following instances:

a) A vehicle is started without the driver identification key;

b) A vehicle is moved more than 300m without the use of a vehicle driver

identification key;

c) A vehicles battery or LAN network is disconnected;

d) Initiation of an emergency alarm; and

e) Initiation of any alarm device installed in the vehicle.

9.1.5 The response shall be as follows:

a) For Group A (High risk vehicles, fitted with wireless RF units) immediate response is

required, within 2 minutes of alarm trigger. This could involve both dedicated

ground and air response; and

b) For Group B (Normal vehicles) require immediate response, within 2 minutes, after

client authorization has been telephonically obtained.

9.1.6 Annexure B1 summarises the process to be followed for vehicle recovery;

9.1.7 The communications centre and dispatched recovery crews must be in constant

communication with the city’s Special Investigations Unit until the vehicle is recovered;

9.1.8 The position of affected vehicle shall be reported to the recovery centre at least every 10

seconds via the OBC’s internal battery;

9.1.9 If required and fitted the control centre shall activate the wireless RF unit fitted to the

vehicle and utilize their RF direction finding equipment to assist with tracking the position

of the vehicle;

9.1.10 A full report is required of each incident within 1 working day of the incident.

9.1.11 A debriefing meeting is to be arranged by the Purchaser’s after the report is submitted

involving the Supplier, Special Investigations, Recovery team representative, the

Purchaser’s fleet coordinator, cost centre manager, driver of the vehicle and witness if

applicable.

9.2 Scope of Work: Responsibilities of the tenderer.

The following work and responsibilities shall be included in the scope of work as a

minimum:

9.2.1 Respond to various alerts and alarms utilizing processes and procedures as specified in

this specification;

9.2.2 Perform all logistics, reporting required;

9.2.3 Responsible for all communications, vehicle response teams and air response teams;

9.2.4 Ensuring that all relevant KPI’s and service levels for this service is met as specified;

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9.2.5 Responsible to create, staff and operate a back office on a 24/7/365 basis, directly

connected to the IECS infrastructure, to ensure all the requirements and specifications for

vehicle recovery as specified in this document can be met, all the client assistance,

reporting, updating of documentation, handling of emergencies and alarms and

recovery of vehicles can be met according to stipulated KPI’s; and

9.2.6 All the costs associated with these services must be included in the tender price as no

additional costs will be entertained by the city.

9.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

9.3.1 Reporting of any alerts or alarms to the vehicle recovery call centre; and

9.3.2 Monitoring, managing and drawings reports for the service via the web based reporting

application.

10 Reporting and management service (Web reporting application)

10.1 Description of required service

10.1.1 The city requires an integrated reporting and management platform to report

and manage all the services offered in this specification.

10.1.2 It is required for this platform to operate as a web application service on the city’s

corporate network.

10.1.3 It is required that this application will be licensed as an enterprise service with

unrestricted users.

10.1.4 It is required that this service will be provided by a web server situated on the IECS

infrastructure and connected to the corporate network via a IECS firewall and

IS&T firewall and the web application to be installed on corporate PC’s.

10.2 Scope of Work: Responsibilities of the Supplier.

The following work and responsibilities shall be included in the scope of work as a

minimum:

10.2.1 The Supplier is responsible for all the software, licensing and hardware required to

ensure compliance to the reporting and management requirements as specified

in this tender.

10.2.2 All the hardware, licensing and software cost associated with developing further

reports, maintenance of web reporter, expansion of web reporter, all licensed

costs, all hardware required, all costs associated with web reporter must be

included in the relevant tender pricing items.

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10.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

10.3.1 The Purchaser shall from time to time indicate further specific reports required to

be developed at no further cost; and

10.3.2 Arrange necessary peering requests for connection to the corporate network and

for installation of web application on corporate PC’s.

11 WAP database access

11.1 Description of required service

11.1.1 It is required for the Purchaser’s officials to access database information stored in

a dedicated server on the data infrastructure via a WAP enable TETRA radio or

mobile data terminal coupled to a TETRA radio;

11.1.2 It is required to track the movement of the radios (If GPS enabled);

11.1.3 It is required for the radios spatial information to be recorded. This includes as a

minimum GPS position, name or ISSI, service/ department/function/ depot, date,

time and associated event information;

11.1.4 Updates to this database is received via the internet from a third party and it is

required that the local database be automatically synchronized/updated and

that the data received as well as total database be verified as correct with each

update;

11.1.5 It shall be possible for users to request different type of reports to access the

information available in the local database;

11.1.6 It is required for users to be enabled on the system to access the information via

usernames and passwords;

11.1.7 It shall be possible to draw management reports on the following:

a) Users registered for the service; and

b) Usage by volume, type of query, time, date and location per user or groups of

users,

11.1.8 Alerts and messages needs to be automatically sent to responsible users in the

event of certain limits or conditions being exceeded;

11.1.9 No city work flow processing such as time, kilometers, material and work order

generation is required for this function; and

11.1.10 No interface to SAP is required.

11.2 Scope of Work: Responsibilities of the tenderer.

The following work and responsibilities shall be included in the scope of work as a

minimum:

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11.2.1 Automatically updating the local traffic offence database on the IECS

infrastructure;

11.2.2 Validating the updates and database and correcting or deleting and flagging/

reporting on errors;

11.2.3 Build and maintain a register of radios and users included in the contract

11.2.4 Provide means of updating and maintaining this register via web based

application;

11.2.5 It is required that logs be kept of all data sent and received for audit trail

purposes;

11.2.6 Provided as a minimum the following functionality for users via the web based

application on the IS&T network:

a) Users registered for the service; and

b) Usage by volume, type of query, time, date and location per user or groups of

users,

11.2.7 Design, develop and implement the necessary software for the infield devices

and infrastructure to provide the necessary operational functionality as

described;

11.2.8 Automatically generating alerts if certain conditions occur or limits exceeded via

a messaging service operating over TETRA, GSM and internet (Outlook);

11.2.9 Ensuring automated archiving of data to be able to meet KPI’s and providing

history for a minimum of one (1) year;

11.2.10 Continuously develop and maintain reports via the web based reporting and

management interface to meet operation’s needs;

11.2.11 Ongoing training for in field and web application users; and

11.2.12 No interface to SAP is required.

11.3 Scope of work: Responsibilities of the Purchaser

The Purchaser shall be responsible for the following:

11.3.1 Maintenance of the infield and infrastructure hardware (Unless the separate

option for maintenance is requested);

11.3.2 Undertake WAP queries in the field, monitoring, managing and drawings reports

for the service via the web based reporting application; and

11.3.3 Any future workflow or SAP requirements.

12 Maintenance services– in field equipment

12.1 All main and associated hardware (looms and accessories) and software making up the

total vehicle installation shall be included to ensure a fully operational installation at Key

Performance Indicators as stipulated in section 1.8 of this Addendum B (Services).

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12.2 Service to include arranging and visiting the installation in the field and undertaking cable

and accessories repairs, testing, configuration and replacement of the units, if faulty, with

new replacement units;

12.3 The tenderer is responsible to carry a stock of new units for replacement and the faulty new

units must be repaired by the tenderer or replaced at the tenderers cost unless it is willful or

negligent damage;

12.4 The Purchaser reserves the right to not take out maintenance for some of its units and

request labour rates for repair of faulty units.

13 Maintenance services– iecs

13.1 The maintenance of the IECN shall be all inclusive of all hardware, software and cabling

making up the full operational system;

13.2 Any software failure or hardware failure or replacement shall be for the cost of the

tenderer;

13.3 Tenderers shall provide maintenance services to ensure that the system complies to the Key

Performance Indicators as stipulated in this Addendum B (Services);

13.4 The cost associated to this maintenance and support service shall be included in

Addendum B (Contract Price).

ADDENDUM B1

DESCRIPTION OF SERVICES – VEHICLE TRACKING SYSTEM: RECOVERY PROCESS

Vehicle tracking system: Recovery process

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ADDENDUM C

CONTRACT PRICE AND CONTRACT PRICE ADJUSTMENT

1. Subject to the Contract Price Adjustment mechanism as further set out this Addendum C

(Contract Price and Price Adjustment), the Contract Price for the Services shall be as

follows:

ITEM

NO: DESCRIPTION

B C D

Net Unit once off

cost Net unit hourly rate Net Unit monthly

Excluding VAT Excluding VAT Price for 1 month

Excluding VAT

(R) (R) (R)

2 IN FIELD SPARES

2.1 Basic OBC

2.1.1 GPS antenna 183.54 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.2 GSM antenna 73.95 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.3 Wi-Fi antenna 161.68 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.4 Dallas tag reader 110.59 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.5 Dallas tag reader with tag clip

lock 200.90 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.6 Starter inhibitor relay 47.76 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.7 Emergency button 24.51 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.8 Voltage sensor 1.45 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.9 RPM sensor 78.51 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.10 CAN BUS interface 725.24 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.11 Dallas Tag Programmer 836.65 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.12 OBC loom – 3meters 360.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.1.13 OBC loom - 5 meters 408.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2 Bin lifting and tagging

2.2.1 100 x RFID tags 2.351.75 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2.2 1000 x RFID tags 23.313.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

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2.2.3 10 000 x RFID tags 224.950.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2.4 RFID reader for truck 4.030.39 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2.5 Buzzer for truck 220.88 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2.6 Flashing light for truck 220.88 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.2.7 Loom for truck unit (1 of 2) 314.50 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.3 SCADA

2.3.1 Loom 88.20 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.3.2 GPS antenna 183.54 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.3.3 GSM antenna 73.95 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4 Toilet and tap counting and

tagging

2.4.1 100 x RFID tags for toilets 2.350.60 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.2 1000 x RFID tags for toilets 23.301.60 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.3 10 000 x RFID tags for toilets 224.840.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.4 100 x RFID tags for standpipes 3.041.75 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.5 100 x RFID tags for taps 3.041.75 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.6 1000 x RFID tags for standpipes 30.153.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.7 1000 x RFID tags for taps 30.153.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.8 RFID tag reader for portable

unit 4.504.94 XXXXX N/A XXXXX XXXXX N/A XXXXX

2.4.9 Battery for portable unit 677.12 XXXXX N/A XXXXX XXXXX N/A XXXXX

3 INSTALLATIONS

3.1 Install OBC in vehicle 831.83 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.2 De install OBC from vehicle 443.64 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.3

Install one bin lifting and tag

reading unit in truck (1 of 2 for

dual lifting truck)

1.950.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.4

De install one bin lifting and

tag reading unit in truck (1 of 2

for dual lifting truck)

1.039.99 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.5 Install in vehicle bracket and

cradle 1.258.96 XXXXX N/A XXXXX XXXXX N/A XXXXX

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3.6 De install in vehicle bracket

and cradle 671.44 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.7 Install in vehicle LAN 1.258.96 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.8 De install in vehicle LAN 671.44 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.9 Install RFID tag in a refuse bin 18.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.1 Install RFID tag in chemical

toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.11 Install RFID tag in containerised

toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.12 Install RFID tag in portable

flush toilets tanks 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.13 Install RFID tag in full flush

toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.14 Install RFID tag in pitliners

toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.15 Install RFID tag in modified

Afrisan toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.16 Install RFID tag in and pour

flush Toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.17 Install RFID tag in Mobisan

toilets 28.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.18 Install RFID tag on standpipes 32.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

3.19 Install RFID tag on taps 32.00 XXXXX N/A XXXXX XXXXX N/A XXXXX

4 MAINTENANCE – IN FIELD

4.1 In vehicle OBC installation

4.1.1 Maintenance of OBC in vehicle XXXXX N/A XXXXX XXXXX N/A XXXXX 134.01

4.1.2 Maintenance Wireless RF

tracking unit XXXXX N/A XXXXX XXXXX N/A XXXXX 77.64

4.1.3 Maintenance in vehicle storage

device XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.2 In vehicle LAN installation

4.2.1 Maintenance of In vehicle LAN XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.2.2 Maintenance of CCTV camera XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.2.3 Maintenance of sound

microphone XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

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4.3 Bin counting and tag reading

system

4.3.1

Maintenance of one Bin

counting and tag reading unit(1

of 2 for dual lifting truck)

XXXXX N/A XXXXX XXXXX N/A XXXXX 356.03

4.3.2

Maintenance of one external

CCTV camera control and video

display unit (4 x power over

USB camera inputs, 10 inch

display)

XXXXX N/A XXXXX XXXXX N/A XXXXX 134.01

4.3.3 Maintenance of one external

CCTV camera (USB) XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.3.4 Maintenance of Portable RFID

reader – Basic store use XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.3.5 Maintenance of Portable RFID

reader – Field use XXXXX N/A XXXXX XXXXX N/A XXXXX 44.36

4.3.6 Maintenance of Portable RFID

reader - Executive use XXXXX N/A XXXXX XXXXX N/A XXXXX 22.18

4.4 Toilet and tap counting and tag reading system

4.4.1

Maintenance of portable

toilet/tap counting and tag

reading unit

XXXXX N/A XXXXX XXXXX N/A XXXXX 64.32

5 LABOUR RATES

5.1 Project Manager XXXXX N/A XXXXX 743.00 XXXXX N/A XXXXX

5.2 Electronic Engineer XXXXX N/A XXXXX 594.00 XXXXX N/A XXXXX

5.3 Mechanical engineer XXXXX N/A XXXXX 594.00 XXXXX N/A XXXXX

5.4 GIS specialist XXXXX N/A XXXXX 432.00 XXXXX N/A XXXXX

5.5 IT Network Engineer XXXXX N/A XXXXX 378.00 XXXXX N/A XXXXX

5.6 IT Sequel database

programmer XXXXX N/A XXXXX 378.00 XXXXX N/A XXXXX

5.7 IT firmware

programmer/debugger XXXXX N/A XXXXX 270.00 XXXXX N/A XXXXX

5.8 Technician XXXXX N/A XXXXX 216.00 XXXXX N/A XXXXX

6 SERVICES

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6.1 Radio GPS tracking service per

radio per month XXXXX N/A XXXXX XXXXX N/A XXXXX 43.54

6.2 Field asset tracking service,

cost per scan 0.56 XXXXX N/A XXXXX XXXXX N/A XXXXX

6.3

Solid Waste Bin counting and

tag reading system, cost per

successful lift

0.19 XXXXX N/A XXXXX XXXXX N/A XXXXX

6.4 In vehicle LAN service per unit

installed per month XXXXX N/A XXXXX XXXXX N/A XXXXX 133.02

6.5 SCADA service XXXXX N/A XXXXX XXXXX N/A XXXXX 89.46

6.6 Fleet management service per

unit per month XXXXX N/A XXXXX XXXXX N/A XXXXX 133.02

6.7 Vehicle recovery service per

unit per month XXXXX N/A XXXXX XXXXX N/A XXXXX 77.64

6.8 WAP database access service

per radio per month XXXXX N/A XXXXX XXXXX N/A XXXXX 89.46

6.9 25MB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 4.29

6.1

Toilet counting and tag reading

system, cost per successful

service (scan)

0.56 XXXXX N/A XXXXX XXXXX N/A XXXXX

6.11

Tap counting and tagging

system, cost per successful

service (scan)

0.56 XXXXX N/A XXXXX XXXXX N/A XXXXX

6.12 50MB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 8.58

6.13 100MB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 17.16

6.14 250MB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 42.89

6.15 500MB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 85.78

6.16 1GB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 175.68

6.17 5GB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 878.38

6.18 10GB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 1.756.77

6.19 100GB per month data only

package on GSM APN XXXXX N/A XXXXX XXXXX N/A XXXXX 16.896.00

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2. Contract Price Adjustment and/or Rate of Exchange Variation

2.1 The Contract Price adjustment mechanism and/or provisions relating to Rate of

Exchange Variation, contained in this Addendum B is compulsory and binding on

the Supplier.

2.2 Items 1 – 6

The values of columns A, B, C and D shall total 100%. The Supplier shall indicate

below the percentage values of B to Ds it intends using for the duration of this

Maintenance Contract. Complete columns 1 to 5 if value of D is greater than 0%.

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A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

1.1.1 Basic OBC

100

1.1.2 Dual SIM upgrade for OBC

100

1.1.3 Wi-Fi upgrade for OBC

100

1.1.4 Wireless RF tracking unit

upgrade for OBC

100

1.1.5 Movement sensor upgrade

for OBC

100

1.1.6 Proximity sensor upgrade for

OBC

100

1.1.7 CAN BUS upgrade for OBC

100

1.1.8 MPI upgrade for OBC

100

1.1.9 In Vehicle storage device for

OBC

100

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A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

1.2.1 Mobile Data Terminal

bracket and cradle

100

1.2.2 Basic in vehicle LAN

100

1.2.3 3G modem and SIM

upgrade for LAN

100

1.2.4 CCTV camera for odometer

reading upgrade

100

1.2.5 Sound microphone upgrade

100

1.2.6 CCTV Dash camera

upgrade

100

1.2.7 CCTV external camera

upgrade

100

1.2.8 Mobile Data terminal -

Standard

100

1.2.9 Mobile Data Terminal-

Ruggedised

100

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A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

1.3.1 One Bin counting and tag

reading unit(1 of 2 for dual

lifting truck)

100

1.3.2 One external CCTV camera

control and video display

unit (4 x power over USB

camera inputs, 10 inch

display)

100

1.3.3 One external CCTV camera

(USB)

100

1.3.4 Portable RFID reader – Basic

store use

100

1.3.5 Portable RFID reader – Field

use

100

1.3.6 Portable RFID reader -

Executive use

100

1.4.1 SCADA unit

100

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Page 59 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

1.5.1 One Portable toilet/tap

counting and tagging unit

100

2.1.1 GPS antenna

100

2.1.2 GSM antenna

100

2.1.3 Wi-Fi antenna

100

2.1.4 Dallas tag reader

100

2.1.5 Dallas tag reader with tag

clip lock

100

2.1.6 Starter inhibitor relay

100

2.1.7 Emergency button

100

2.1.8 Voltage sensor

100

2.1.9 RPM sensor

100

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Page 60 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

2.1.10 CAN BUS interface

100

2.1.11 Dallas tag programmer

100

2.1.12 OBC loom – 3meters

100

2.1.13 OBC loom - 5 meters

100

2.2.1 100 x RFID tags

100

2.2.2 1000 x RFID tags

100

2.2.3 10 000 x RFID tags

100

2.2.4 RFID reader for truck

100

2.2.5 Buzzer for truck

100

2.2.6 Flashing light for truck

100

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Page 61 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

2.2.7 Loom for truck unit (1 of 2)

100

2.3.1 Loom

100

2.3.2 GPS antenna

100

2.3.3 GSM antenna

100

2.4.1 100 x RFID tags for toilets

100

2.4.2 1000 x RFID tags for toilets

100

2.4.3 10 000 x RFID tags for toilets

100

2.4.4 100 x RFID tags for

standpipes

100

2.4.5 100 x RFID tags for taps

100

2.4.6 1000 x RFID tags for

standpipes

100

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Page 62 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

2.4.7 1000 x RFID tags for taps

100

2.4.8 RFID tag reader for portable

unit

100

2.4.9 Battery for portable unit

100

3.1 Install OBC in vehicle

100

3.2 De install OBC from vehicle

100

3.3 Install one bin lifting and tag

reading unit in truck (1 of 2

for dual lifting truck)

100

3.4 De install one bin lifting and

tag reading unit in truck (1 of

2 for dual lifting truck)

100

3.5 Install in vehicle bracket and

cradle

100

3.6 De install in vehicle bracket

and cradle

100

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Page 63 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

3.7 Install in vehicle LAN

100

3.8 De install in vehicle LAN

100

3.9 Install RFID tag in a refuse bin

100

3.10 Install RFID tag in chemical

toilets

100

3.11 Install RFID tag in

containerised toilets

100

3.12 Install RFID tag in portable

flush toilets tanks

100

3.13 Install RFID tag in full flush

100

3.14 Install RFID tag in pitliners

toilets

100

3.15 Install RFID tag in modified

Afrisan toilets

100

3.16 Install RFID tag in and pour

flush toilets

100

Page 64: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

Page 64 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

3.17 Install RFID tag in Mobisan

toilets

100

3.18 Install RFID tag on standpipes

100

3.19 Install RFID tag on taps

100

4.1.1 Maintenance of OBC in

vehicle

100

4.1.2 Maintenance Wireless RF

tracking unit

100

4.1.3 Maintenance in vehicle

storage device

100

4.2.1 Maintenance of In vehicle

LAN

100

4.2.2 Maintenance of CCTV

camera

100

4.2.3 Maintenance of sound

microphone

100

Page 65: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

Page 65 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

4.3.1 Maintenance of one Bin

counting and tag reading

unit(1 of 2 for dual lifting

truck)

100

4.3.2 Maintenance of one

external CCTV camera

control and video display

unit (4 x power over USB

camera inputs, 10 inch

display)

100

4.3.3 Maintenance of one

external CCTV camera (USB)

100

4.3.4 Maintenance of Portable

RFID reader – Basic store use

100

4,3.5 Maintenance of Portable

RFID reader – Field use

100

4.3.6 Maintenance of Portable

RFID reader - Executive use

100

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Page 66 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

4.4.1 Maintenance of portable

toilet/tap counting and tag

reading unit

100

5.1 Project Manager

100

5.2 Electronic Engineer

100

5.3 Mechanical engineer

100

5.4 GIS specialist

100

5.5 IT Network Engineer

100

5.6 IT Sequel database

programmer

100

5.7 IT firmware

programmer/debugger

100

5.8 Technician

100

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Page 67 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

6.1 Radio GPS tracking service

per radio per month

100

6.2 Field asset tracking service,

cost per scan

100

6.3 Solid Waste Bin counting and

tag reading system, cost per

successful lift

100

6.4 In vehicle LAN service per

unit installed per month

100

6.5 SCADA service

100

6.6 Fleet management service

per unit per month

100

6.7 Vehicle recovery service per

unit per month

100

6.8 WAP database access

service per radio per month

100

6.9 25MB per month data only

package on GSM APN

100

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Page 68 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

6.10 Toilet counting and tag

reading system, cost per

successful service (scan)

100

6.11 Tap counting and tagging

system, cost per successful

service (scan)

100

6.12 50MB per month data only

package on GSM APN

100

6.13 100MB per month data only

package on GSM APN

100

6.14 250MB per month data only

package on GSM APN

100

6.15 500MB per month data only

package on GSM APN

100

6.16 1GB per month data only

package on GSM APN

100

6.17 5GB per month data only

package on GSM APN

100

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Page 69 of 72

A B C D (1) (2) (3) (4) (5)

Item no DESCRIPTION

Fixed

(Min

10%)

Labour

South

Africa

n CPI

Manufactures

Pricelist

(complete

Clause 10.6)

Exchange

rate

(complete

clause

10.5)

Total

(100%)

Unit amount

and

denomination

of foreign

currency

required

Rate of

exchange

as at 14

days prior

to date of

tender

Equivalent

in Rand, of

foreign

currency

content

(columns

1&2)

Unit

Amount of

South

African

Content

Total unit

amount

(equivalent in

Rand of

columns 3+4)

(Excl. VAT)

(%) (%) (%) (%) (%) (R) (R) (R)

6.18 10GB per month data only

package on GSM APN

100

6.19 100GB per month data only

package on GSM APN

100

2.3 The following Rate of Exchange Table (“ROE”) shall be applicable to this Maintenance Contract:

Rate of Exchange

Table (ROE).xlsx

Page 70: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

2.4 The Purchaser will not allow any escalation in respect of foreign Consumer Price

Index (“CPI”) Indices.

2.5 Pricing will be fixed for the first year in respect of this Maintenance Contract with

respect to CPI. Thereafter annual CPI adjustments will be allowed based on

the previous 12 (twelve) months average CPI increase.

2.6 Rate of exchange

2.6.1 Where the Contract Prices quoted are subject to adjustment the

following shall apply:

RATE OF EXCHANGE VARIATIONS

Exchange Rate/s on which this Maintenance Contract is based

Denomination Amount Denomination Amount

Exchange rate 1 USD 1.00 = S A Rand R14.23

Exchange rate 2 1.00 = S A Rand

Exchange rate 3 1.00 = S A Rand

Exchange rate 4 1.00 = S A Rand

2.6.2 Name of Bank: Not required

2.6.3 Date of quoted rate of exchange (14 days prior to Effective Date): Not

required

2.6.4 End date applicable for variation (i.e.) Date of shipment received (waybill),

in terms of Forward Cover Contract, etc: [Not Applicable

2.7 The Suppliers breakdown of each item’s exchange rate variation in the table

referred to in section 2.3 above shall be used for rate of exchange adjustment.

2.8 The actual rates and the dates on which these items are based must be

quoted. Merely to state “ruling rates” at a particular date is not acceptable.

If more than one tendered item is affected, the relevant information shall be

stated in the table attached hereto.

Page 71: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

2.9 Where prices are subject to a rate of exchange, the Suppliers must indicate on

their invoices the applicable exchange rate, as well as the date and method

of the foreign payment (for example, against L/C on date of shipment, or

upon receipt, etc.).

2.10 The Supplier shall purchase forward cover for each individual order at the time

of placing the order during the Maintenance Contract period and shall supply

the Purchaser with a copy of the foreign contract and such other

documentation as the Purchaser may deem necessary.

2.11 If forward cover has not been obtained, it shall be a condition of this

Maintenance Contract that prior to the Effective Date, the Supplier must

immediately make appropriate arrangements to take out forward cover to

avoid further fluctuations in the Rand value of the Maintenance Contract.

2.12 In the event of clause 2.10 above, the Supplier must ensure that the Director:

Supply Chain Management is furnished with a full set of supporting documents

(e.g. Bill of Entry, Proof of Purchase of Foreign Exchange from Bank) and

Foreign Invoice – before payment for the imported Good and/or Services can

be claimed.

2.13 This condition may be varied by written agreement between the Parties in

accordance with the provisions set out in this Maintenance Contract.

3. Tenderers Who Are Not Manufacturers: Supplier Price List – This option not applicable

3.1 The Contract Price shall be subject to adjustment based on Supplier’s Price Lists.

3.2 Date of Price List: [

3.3 Price List/Quotation Reference Number: ]

3.4 N.B.

3.4.1 The above information must be provided for each item supplied by the

Supplier.

3.4.2 Copies of price lists on which contract prices are based must be enclosed

for all items.

3.4.3 the Supplier will be entitled to claim only the difference between the cost

of the product at the time of tendering and the new cost. Documentation

to this effect must be submitted with each claim.

Page 72: MEMORANDUM OF AGREEMENT - Cape Townresource.capetown.gov.za/documentcentre/Documents...MEMORANDUM OF AGREEMENT Made and entered into between City of Cape Town Metropolitan Municipality

4. Notwithstanding anything to the contrary contained in the Purchaser’s Council

Conditions of Tender, the Initial Contract, this Maintenance Contract and/or the

price schedule in connection with the Contract Price, any claim for an increase in

the Contract Prices herein shall be submitted in writing to the City Manager, City of

Cape Town, P O Box 655, Cape Town, 8000, in the form of a written letter (not in form

of an invoice or a general circular) for approval and recorded in writing as such

before the said increase is to become effective. This is possible, as the Initial

Contract may be based on three-month-old indices, and escalations may likewise

be based on three-month-old revised indices. The Purchaser’s Council reserves the

right to withhold payment of any escalation while only provisional figures are

available until the final (revised) figures are issued by the Government’s Central

Statistical Services.

When submitting any such claim, the Supplier shall indicate the actual amount

claimed for each item. A mere notification of a claim for an increase without stating

the new price claimed for each item shall, for the purpose of this section, not be

regarded as a valid claim.