Member Handbook

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HBAMemberHandbook

MissionStatement

Ourpurposeistobuildtrustandknowledgeamongourmembersbyfosteringthedevelopmentofstrongbusinessrelationshipsthatallowforthegrowthofeachindividual.

GoalofNetworkingGroupOurGOAListoeducatethemembersofHBAtobecomeyoureffectivesalesandmarketingteam.

CoreValues

AsamemberofHBAyouagreeto:

1. Providequalityservicesatthepriceyouquote.2. Betruthfulandhonestinyourwork.3. Worktobuildtrustwitheachmember.4. Followuponallreferralsinatimelymannerappropriately

foryourprofession.5. Haveapositiveandsupportiveattitudewithallmembers

andtheirreferrals.6. Adheretotheethicalstandardsofyourprofession.

Remember - Building Trusting Business Relationships Takes Time,

Commitment & Work

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HOUSATONICBUSINESSALLIANCE

MeetingAgenda

7:00-7:15 PersonalNetworking

7:15-7:20 Introductions/WelcomeGuests

7:20-7:25 EducationSegment

7:25-7:45 One-minuteMarketing

7:45-7:50 ExecutiveCommitteeReports

7:50-8:00 Break/PersonalNetworking

8:00-8:10 SpeakerPresentation

8:10-8:30 Testimonials&Referrals

8:30 Wrap-upIOutthedoor

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MaximizeyourMembership

HowdoyougetthemostoutofHBA?1. Attendeveryweeklymeeting.2. Beactive.3. Comepreparedtoparticipateinameaningfulway.4. Bringyourownbusinesscardsforthecardbox.5. Besurethatinformationonallmembersisatyourfingertipssoyoucan

makereferrals.Keeptheirbusinesscardshandyandentertheircontact informationintoyourcontactlistonyourcomputerandphone.

6. Planyourweeklymarketingmomentaheadoftime.7. Gettoknowmembersbetterwithindividualmeetings-often.8. Beearlyformeetingsandnetwork.

CreatingTrustandCredibilityIT TAKES TIME - If you build it they will come

AtOurMeeting• TreatHBAasyourbestcustomer• Makeitapriority• Beontime• Usethenetworkingtimetonetwork• Welcomeguests-introduceyourself• Bepreparedfor:

-yourmarketingmoment-your10minutepresentation-referralsandtestimonials

• Alwayshaveatestimonialforamember• Bepositive• SupporttheExecutiveCommittee

OutsideOurMeeting• Setupone-on-onemeetingswithmembers• Prepareforone-2-one’stomakethemeffective• Listeneverywhereforreferralopportunities• Carrymemberbusinesscardswithyou• Havemembercontactinformationinyourphone• Invitegueststospreadtheword• Sponsoroutsidebusinessevents• InviteHBAmemberstooutsideevents• Followupquicklywithreferralsyoureceive• Thankmemberswhogaveyoureferrals

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PlanningyourMarketingMoment

It takes time and effort!

Goal:Totrainyourmarketingandsalesteamto effectivelypromoteyourbusiness.

Eachweekin60secondsorlessyourjobisto:

1. Educatethegroupaboutyourwork,servicesandvalues,and2. Bespecificinstatingwhatwouldmakeagoodreferralforyouthis

week-sotheyknowhowtohelpyouinameaningfulway.Toeffectivelyplanyourmarketingmomentconsiderthefollowing:1. Whataretheproductsorservicesyouprovide?2. Whatproblemsdoyouhelpsolve?Whatpainofotherscanyou

eliminate?3. Whatbenefitsdoyouprovidetoyourclients?4. Whatdifferentiatesyoufromothersinyourfield?5. Whatareyourqualifications?

-education-training-background-experience

6. Wheredoyoutypicallygetyourbusiness?7. Whoareyourclientslikelytobe?8. Canyousharerecentorsignificantclientsyouhavehelped?9. Doyouhavevisualexamplesofyourwork?

-brochures,pictures,samples10.Whoareyourkeyreferralsources?11.Whatmakesagoodreferralforyou?

Thinkingthroughthesequestionswillhelpyoudevelopameaningfulmarketingmoment every week. Pick a different small and specific idea or issue everyweektohighlight.Varyiteachweek.Bespecific.Makeitinterestingsoitwillstickinpeople’sminds.

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MarketingMomentFormat

1. Introduceyourself:yourname,profession&company.

2. Pickaportionofyourbusinesstohighlight:Listvariousproductsorservicesyouprovide.Useanitemfromthepreviouspage.Pickonetohighlight.

3. Brieflygiveanexampleofaproblemyouhelpedresolve.

4. Askforaspecificleadyouwouldlikethisweek.-anameorcompanyforwhichyouwouldlikeanintroduction-aspecifictypeofpersonorprofessionalyouwouldliketo meetorhelp-workinaspecificindustryformemberstokeepinmindforyou.-aspecifictypeofclient

5. Closewithyournameandaprofessionaltagline.

Createyourtagline!

Ataglinewillbeamemorablehookwhichpeoplewillassociatewithyouandyourbusiness.Listeneachweektothetaglinesofothersandaskforhelpifyouarehavingtroublecomingupwithoneforyourbusi-ness.

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TenMinutePresentation

Thereisnoneedtostress.Youwillhavegivenplentyofmarketingminutesbythetimeyougiveyourtenminutepresentationandwillhaveobservedmanyothers.

Below is a worksheet to help you put together your first majorpresentation. Someof itwillbeverymuchlikeyourshortermarketingmoments.

Introduction: 1-2 minutes about yourself and your company(education,credentials,experience,uniqueservices). Alsogivealittleinformationaboutyourselfonapersonalbasis-knowingwhatyoudoinyoursparetime,yourinterests,hobbies,etc.maycreateanunexpectedconnectionwithanothermember.Havingfoundacommongroundmayhelpyoubuildabetterrelationshipandthereforemorereferrals.

ShortStory:5-6minutesdiscussingaclientcaseandasolutionyouprovided.1. Whatwastheproblem?2. Howdidyousolveit?3. Whatwastheendresult?

Considerdiscussingindustrymythsorsomeofthebenefitsyourserviceoffers.

Referrals: 1-2minutesidentifying2or3typesofreferralsyouareseeking.

Giveamemoryhook-yourtagline-andconcludewithyournameandcompany.

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TenMinutePresentation-Cont.

Besureto:-Introduceyourselfwithpersonalandworkinformation.-Makeyourtopicspecific-Givesomeexamplesofpriorwork-Askquestionstoengagetheaudienceonly-donotopentogeneralquestions-Considertellinganappropriatefunnystory-Provideasummaryhandout-Askforthereferralwhichwouldhelpyouthemost-Givefactsandbenefits-Beenergeticinyourpresentation-askforgeneralquestionsaboutyourtopicattheendofyourpresentation-Askforone-2-one’s

Trynotto:-Gettootechnical-Askforquestions-youmaynotbeabletoanswerthem-Askopen-endedquestionswhichstrayawayfromyourpresentationtopic

Referrals

YoujoinedHBAtogrowyourbusiness.Thegoalofthenetworkinggroupistoworktogetherasamarketingteamforeachother.Wedothisbypassingreferrals.Justgivingareferralofsomeonewhomightbeableto benefit from the service another member provides is not enough.Referrals must be of good quality - the sort that leads to the kind ofbusinesswhichthemembersneed.

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Referrals-Cont.

Random referrals - such as providing a painter with the address of ahousethatneedstobepaintedisnotagoodreferral.So,whatdoesmakeagoodqualityreferral?-thereferralisthenameofaspecificperson-youhavealreadyspokenwiththatpersonabouttheworkofthe memberyouarereferring,andsuggestedthatthemembercouldbe helpful.-youknowthatthepersonisinneedoftheservicethememberprovides.

Wheredoyoufindreferrals?-Listenallthetime:-marketingmoments-10-minutepresentations-one-2-one’s-networkingevents-yourclients,familyandfriends-listeneverywhere.

Whatdoyoudowhenyouhavealeadforamember?-talktothereferralfirstandletthemknowyouhavesomeonewhocanhelpthem-askifitisoktohavethemembercallorifitisoktogivethemtheirnumber-givethereferralthemember’scardandcontactinformation-completethereferralformfortheHBAmeetingand-duringreferralsandtestimonialspassthatreferral!

REMEMBER:ITALLTAKESTIME!

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Referrals-Cont.

WhatdoIdowiththosereferralslips?First:rememberthattheslipsprovidethisinformation!

White:Givetothemembertowhomyouaregivingthelead

Pink:ThisgoestotheVicePresident/secretaryduringthereferrals andtestimonialssection.

Yellow:Keepforyourfiles.Useittofollow-uponwiththerecipient.Afteranappropriatetimeperiodfollow-upwiththemembertoseeifthereisanythingyoucandotoassistwiththereferral.Makecontactwiththe referraltoseeifyoucanhelpfacilitateabetterconnection.Ifthereferraldoesn’tworkoutitmayhelptoscheduleaone-on-onewiththemembertobetterplanfuturereferralsforthismember.

Attachedisareferrallogtohelpyoukeeptrackofthereferralsyougiveandthereferralsyoureceive.

Therearethreelevelsofleadsyouwillhearmemberstalkabout:

Level1:AleadfromamemberoftheHBAtoamemberofHBA.Thisisaninsidelead.

Level2:AleadfromamembertosomeonewhoisnotinHBA.Forexample:yougivethenameofanHBAmembertoafriendorassociate.Thisisanoutsidelead.

Level3:Thisisaleadwheresomeoneoutsidethegroupwhowasreferredto you by a member - passes on your name to someone outsidethegroup.ThisisaGREATlead!

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One-2-One’s

Meeting with individual members gives both members several opportunities.Mostimportantly,whenyougettoknoweachotherbetteronamorepersonallevelyoubegintobuildtrustwitheachother. One-2-One’swillhelpyougetto know each other’s business needs and try to plan way to find referrals tobenefiteachmember.

Scheduleaone-2-one:reachouttoyourmembersandscheduleatime,date and location. It may work well to schedule your appointments at yourofficeorworkplace.Thatwaywhileyougettoknoweachother,youhavetheopportunitytoseewheretheyworkandhowtheydowhattheydo.

Prepare: Review your current needs and be ready to explain how yourmeetingpartnercanlocategoodqualityreferralsforyou.

Share informationbefore themeeting: ifyouthinkthat itwouldbehelpfultosendinformationaheadoftimeseeifyoucanemailorsendthatinformationaheadoftime.

Bringbusinesscards,brochuresorhandouts

Becourteous: keeptheappointment:thisbuildsconfidenceandtrust.Ifyoucan’tmakeitbecourteousandcalltocancel.

Learn:usethistimetolearnasmuchasyoucanaboutyourmeetingpartner.

Makecommitmentsandsetgoals:discussandseeifitispossibletoagreeupongoalsabouthowyoucanhelpeachother.Setupintroductionstopotentialleads.Plananyfollow-upactions.

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HowDoISuccessfullyInviteGuests?

Guestsareimportanttothegroup.Whenguestsvisitthegrouptheymayeitherneedaserviceprovidedbysomeoneinthegroup,orknowsomeonewhodoes.Mostguestsarealsoapotentialnewmembertothegroup-whichenlargesthepotentialforgrowthofbusinessreferrals.

ThinkbacktowhoinvitedyoutoHBA.Whatpeakedyourinterestsothatyouattendedameetingtoseewhatifitwasaboutandhowitmighthelpyou?

Pointout:• howthestructureworks• thenumberofreferralsorqualityofreferralsthegrouphasgenerated

foryou.• whatmakesupthesalesteamworkingforyou-peoplefromalltrades

and professionspromotingyourbusiness.

Explainthatatthemeetingyourguestwill:• havetheopportunitytopromotetheirbusiness• meettheentiremembership

Anidea:inviteaguestwhoyouthinkcouldbenefitfromaparticularservicetohearamember’s10minutepresentation. Givethespeakerahead’supsotheycanmakeanyadjustmentsthatmightbehelpfultotheguest.

OccupationalPointsofInfluence

Occupational points of influence are businesses which are related in such awayastogenerateleadsforoneanothernaturally.

Whatarebusinessesthathaveanaturalflowfromthatbusinesstoyourown?And what businesses might be the natural recipient of business from yourbusiness?

What are businesses that support your business, or are the most likely togenerateleadsforyou?

Lookattheattachedchartandmakealistofasmanybusinessesasyoucanthinkofthatmightnaturallycreatebusinessleadsforyou.

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Financial ServicesBusiness Services

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BankerBusinessC

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Caterer

BookkeeperBusinessM

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Dentist

EventCoordinator

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FitnessTrainerFlorist

FinancialPlannerC

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PhotographerPayrollServices

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Pharmacist

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TravelAgent

InternetServicesLandscaper

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Summary

Mostimportantly:Rememberthatdevelopingtrustandconfidencetakestimeandhardwork.Donotexpectreferralstoflowtoyoujustbecauseyouhavejoined a networking group. Expect that it will take a number of months andmaybe a year to begin to generate quality leads - after the members havebeguntoknowyouandtrustyouandyourwork.

• Understandthatthekeytoreferralsistrustandcredibility.

• Makeyourrequestsforreferralsasspecificaspossible.

• Inviteguests-especiallygueststhatwouldmakeagoodmember.

• Scheduleone-on-one’stogettoknowthememberspersonally.

• Arrangeforasubwhenyouhavetomissameeting.

• Follow-uponreferralsyoureceiveinaprofessionalandhighqualitymanner.

• Givehighqualityreferrals.

• Standupwhenpresentingmarketingmoments,andgivingtestimonialsandreferrals.

• IfyoudonothaveareferraltopassduringtestimonialsandreferralsALWAYSgiveatestimonialofsomeone’sworkorhelp.Neversayyouhavenothing.Puteffortintothinkingofsomethingtoshareduringthistime.

• Respectotherswhentheyarepresentingbygivingthemyourfullandundividedattention.

• Reviewtheresultsofreferralsyoureceivewiththepersonwhogaveyouthelead.

• ReadtheattachedPolicies,andBy-lawstobecompletelyfamiliarwiththerulesofthegroup.

• Enjoy!Bepreparedtohavefunandmakelastingfriendships!

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HousatonicBusinessAlliancePolicies

1. Only one person from each professional classification is permitted tojoin Housatonic Business Alliance. The Membership Committee has finalauthorityoverallclassificationconflicts.

2. Members must represent a single occupation, the occupation for whichtheirmembershipwasapproved.

3. Attendanceatweeklymeetingsisrequired.Membersarelateafter7:15amandareexpectedtostayfortheentiremeeting;thosearrivinglateorleavingbeforetheendofameetingshallreceivehalfandabsence.

4. MembersshallbelongtonootherbusinessnetworkinggroupwhichallowsonepersonperprofessionandwhosepurposeistopassbusinessreferralswhileamemberofHBA.Membershipinotherbusinessgroupswouldreducecommitmenttothegroup.

5. Membersarerequiredtobringareasonablenumberofbusinessreferralsto the members of the group, and/or visitors, and/or contribute to thegroupinothermeaningfulwaystothequalityandhealthofthegroupandmaintenanceofthemembership.

6. Visitorsmayattenduptotwomeetingsbeforeapplyingformembership.

7. Extended absences must be reviewed and approved by the MembershipCommittee.

8. It is the member’s responsibility to file a concern with the MembershipCommittee in the event a visitor conflicts with a member’s classification.This must be done before a visitor is approved for membership. Absentcomplaint,theMembershipCommitteewillassumetherearenoconflicts.

9. MemberswhowishtochangetheirbusinessclassificationmustsubmitanewapplicationforapprovalbytheMembershipCommittee.

10.In the event of problems with a member (ie: with business practices orabilitytocommittothepoliciesofthegroup),theMembershipCommitteemay,intheirsolediscretion,placethememberonprobation.

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11.A member’s classification may be re-opened in event a member hasnot complied with the policies and rules of the group. The MembershipCommitteehassolediscretiontore-opentheclassification.

12.The Executive Committee: President, Vice President and Secretary-Treasurer,shallbecreditedwithone-halfoftheirmembershipduestheyearfollowingcompletionofafullyearserviceintheirposition.

13.Thegroupwilldevoteatleastonemeetingannuallytogrouptraining.

14.All new members must attend new member training within 60 days ofjoiningthegroupandpriortobeingaddedtothespeakerrotation.

15.Annual dues shall be due on the first of the month of each member’smembershipanniversary.Allduesarenon-refundableandnontransferabletoanothermember.

16.SubstituteprogramshallbeapprovedbytheMembershipCommittee.

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BY-LAWSOFTHEHOUSATONICBUSINESSALLIANCE

ARTICLEONE:GENERAL

1.15--Purpose:TheHousatonicBusinessAlliance(the“HBA”)isanassociation established to bring together business and professional personsfor the purpose of supporting each other’s business development effortsthroughmutualreferralsandnetworking.

1.25--NetworkOffice: ThebusinessofficeoftheHBAshallbetheaddressoftheTreasurer.

1.35--FiscalYear:ThefiscalyearoftheHBAshallbethecalendaryear.

ARTICLETWO:MEMBERS

2.15 -- Members: The HBA shall have one class of members (each a“Member”orcollectivelythe“Members”),eachofwhomshallbeentitledtoone(1)vote.AMembermaybeanyindividualapprovedbytheMembershipCommittee.

2.25--MembershipCategories: TheMembershipCommitteeshalllimitmembershiptoone(1)memberfromeachbusinesscategoryasdefinedbytheMembershipCommittee.Recommendationsonmembershipcategories,includingsubcategoriesoflargergeneralbusinesscategories,shallbemadebytheMembershipCommitteeaftergivingothersinthatoverallgeneralcategorytheopportunitytogiveinput. (ForExample: fortheoverallgeneralcategoryofattorneysmayhavesubcategoriessuchasrealestatelaw,litigation,trustsandestates,etc. Prior toexpandingageneralcategoryintosubcategoriesotherattorneymembersshallbeconsultedbeforesubcategoriesoradditionalsubcategoriesarecreated.)Intheeventthatamemberproteststheexpansionof a category the matter shall be put before the membership for a vote.Membershipsshallnotbetransferabletoanotherindividual.

2.35 -- Termination of Membership: Membership may beterminated for good cause shown by the vote of two-thirds vote of theMembership.MembershipshallbeterminatedbyaMember’sresignation.

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2.45 -- Membership Dues: The HBA may assess dues againstMembersprovidedsuchduesorassessmentshavebeendulyauthorizedbythevoteoftheMembership.AtterminationofMembershipthereshallbenorefundofdues.

2.55--MembershipRoster: TheSecretary/TreasurershallmaintainalistofMembersingoodstanding.

ARTICLETHREE:MEETINGSOFTHEMEMBERS

3.15 -- Regular Meetings: Member’s meetings shall be once eachweek for one and one-half hours at a per-selected location, as may bedeterminedbythevoteoftheMembership.

3.25 -- Elections of Officers: Election of Officers for the ensuingyear shall be held at on or around the first meeting of November annually.QualifiedcandidatesshallsubmittheirnamestotheExecutiveCommitteeatleastthreeweekspriortotheproposedelectiondate.TheslateofcandidatesshallbepresentedtotheMembershipatameetingatleasttwoweekspriortotheelectiondate.

3.35 -- Attendance: Each member shall attend the weekly meetings,providedthat,intheeventamemberisunabletoattendameetingtheymayhave a substitute individual attend in their place and further provided thateach member shall be permitted three unexcused absences in the first sixmonthcalendarperiodandthreeunexcusedabsencesinthesecondsixmonthcalendar period wherein no substitute is required. Exceptions for illness orotherextenuatingcircumstancesmaybemadebytheMembershipCommitteewhosedecisionsshallbebinding.

3.45--AgendaforMeetings: Meetingsshallcontainthefollowingagendaitems,providedthatexceptionsshallbepermissiblefromtimetotimeforspecialprograms,eventsordiscussionsatthediscretionoftheExecutiveCommitteeoravoteofamajorityofthosepresentatameeting: a. IntroductionofBoard/leadershipteam b. StatementofHBApurpose c. EducationalPresentation d. Abusinesscommercialbyeachmember e. Individualspeakerpresentation f. ReferralsandTestimonialsbymembers g. Businessandofficerreportsandupdates

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3.55 -- Meeting Notices: The vice president or secretary/treasurershall provide reasonable notice of meeting changes and of meetings whicharescheduledoutsidethenormalweeklyschedule,toallMemberswhohaveprovidedtheire-mailaddresses.Noothernoticeswillbegiven.NoactiontakenatanymeetingoftheMembersshallbeinvalidduetolackofnotice.3.65--QuorumandVotingRequirements:

3.6.15--OneVotePerMember:EachmemberisentitledtoonevoteoneachmattervotedonatameetingofMembers.

3.6.25 -- Quorum: A quorum consists of all Members present at anyregular or annual meeting; provided, however, that a quorum shall consist ofat least two-thirds of the membership. The Membership may meet without aquorumpresent,butnovotesmaybetakenatsuchameeting.

3.6.35 -- Majority Vote: If a quorum exists, action on a matter isapprovedifthevotescastbysuchMembersvotingfavoringtheactionexceedthe votes cast by such Members opposing the action, unless these Bylawsrequireotherwise.

ARTICLEFOUR:OFFICERS

4.15 -- Officers: The HBA’s officers shall consist of a President, VicePresident,Secretary/Treasurer,andsuchotherofficersastheMembershipmaychoosetohave,fromtimetotime.TheofficersshallbeelectedbytheMembersannually.Termsshallbeforaoneyearduration,andundernocircumstancesextend beyond two consecutive years. A candidate shall not be eligible toholdhis/herpriorofficefortwoyearsfollowingtheexpirationoftheirtermofoffice.

4.25--QualificationsofOfficers:TobeeligibletobeplacedontheslateforthepositionofPresident,MembersshallhavebeenamemberofHBAfortwofullyearspriortheelectionofofficers.TobeeligibletobeplacedontheslateforthepositionofVicePresidentandSecretary/Treasurer,Membersshall have been a member of HBA for one full year prior to the election ofofficers.

4.35--President:ThePresidentshallbethechiefexecutiveofficer.ThePresidentshalloverseeallofthebusinessandaffairsoftheorganization.ThePresident shall, when present, preside at all meetings of the Members. The

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President may sign any contract, or other instrument that the Members haveapproved, unless the execution thereof shall be expressly delegated by theMembersorby theseBylawstoanotherofficerorMember. Ingeneral, thePresidentshallperformallduties incident totheofficeofpresidentandsuchotherdutiesasmaybevoteduponbytheMembersfromtimetotime.

4.45--VicePresident:IntheabsenceofthePresident,orintheeventofthePresident’sinabilitytoact,theVicePresidentshallperformthedutiesofthePresident,andwhensoacting,shallhaveallthepowersofandbesubjecttoalltherestrictionsuponthePresident.TheVicePresidentshallperformsuchotherdutiesasfromtimetotimemaybeassignedbythePresidentorvoteduponbytheMembers.TheVicePresidentshallbeanex-officiomemberoftheMembershipCommittee.

4.5 -- Secretary/Treasurer: Shall be responsible for collecting andmanagingallfundsoftheorganization;andshalldepositallfundsinthenameoftheorganizationinsuchbanksorotherdepositoriesasshallbeselectedbytheMembers,andingeneralperformallofthedutiesincidenttotheofficeofsecretary/treasurerandsuchotherdutiesasfromtimetotimemaybeassignedbythepresidentorvoteduponbytheBoard.TheSecretary/Treasurer’sdutiesshallinclude:

a. BillingallMembers; b. Collectingandrecordingduespayments; c. Payingallbillsinatimelymatter: d. Reconcilingtheorganization’scheckingaccountonamonthly basis; e. Providing a treasurer’s report (on at least a monthly basis) on account balances and availability of funds for certain activities;and f. Providingprofitandlossstatementsandbalancesheetsona quarterlybasis.

4.65--StandardsofConduct:Anofficerwithdiscretionaryauthorityshalldischargesuchauthorityingoodfaith,withthecareanordinarilyprudentperson in a like position would exercise under similar circumstances, andinamanner theofficerreasonablybelievestobe in thebest interestsof theorganization.Indischargingduties,anofficerisentitledtorelyoninformation,opinions, reports or statements, including financial statements and otherfinancialdata, ifpreparedorpresentedbylegalcounsel,publicaccountantsorotherpersonsastomatterstheofficerreasonablybelievesarewithintheperson’sprofessionalorexpertcompetence.

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4.75--ResignationandRemoval:Anofficermayresignatanytimeby delivering notice to the President or Secretary. A resignation is effectivewhenthenoticeisdeliveredunlessthenoticespecifiesalatereffectivedate.IfaresignationismadeeffectiveatalaterdateandtheExecutiveBoardacceptsthe future effective date, the Board may fill the pending vacancy before theeffectivedate;providedthesuccessordoesnottakeofficeuntiltheeffectivedate.TheMembersmayremoveanyofficeratanytimewithorwithoutcauseuponapprovalbytwo-thirdsofthemembership.

ARTICLEFIVE:TRAININGANDEDUCATION

5.15--NewMembers:NewMembersshallparticipateinNewMemberTrainingwithin60daysofbecomingmembersandshallhavecompletedsuchtrainingpriortogivinganindividualspeakerpresentation.Suchtrainingshallincludetrainingonthepurpose,structureandproceduresofHBA.

5.25 -- Board Training: Each outgoing officer shall review theresponsibilitiesandproceduresfortheirpositionwiththenewlyelectedofficerpriortothebeginningofthenewofficer’sterm.

5.35 -- General Membership Training: Such additional membertrainingas is requestedbytheExecutivecommitteeor theMembershipfromtimetotime.

5.45--Trainingcommittee:AllmandatorytrainingandjobdescriptionsforBoardrolesshallbeestablishedbytheTrainingCommittee.

ARTICLESIX:COMMITTEES

6.15--AppointmentofCommittees: ThereshallbetwostandingCommittees: Membership Committee and Training Committee; othercommittees may be established from time to time at the pleasure of theExecutiveCommitteeorasdeterminedatameetingofthemembership.Eachcommitteeshallhaveaminimumoftwo(2)Members,unlessotherwisestatedbelow.Inthecaseoftheresignation,removalorincapacityofanyCommitteemember,hisorhersuccessorshallbeelectedtofillouttheunexpiredtermatthenextregularmeeting.

6.25 -- Executive Committee: The Executive Committee shallconsist of the officers elected at the annual meeting. Three members of the

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ExecutiveCommitteeshallconstituteaquorum.TheExecutiveCommitteeshallbe empowered to act in carrying out the general policies approved by theMembersoftheorganization;anditshallhavesuchotherpowersasmaybedelegatedtoitbytheMembers.MeetingsoftheExecutiveCommitteeshallbecalledbythePresidentorattherequestoftwo(2)membersoftheExecutiveCommittee.

6.35--MembershipCommittee: TheMembershipCommitteeshallconsistofatleasttwo(2)Membersappointedbythemembership.AmajorityofMembershipCommitteemembersshallconstituteaquorum.TheMembershipCommitteeshallrecommendmembershipcategories,policiesandproceduresfor approval by the general membership. It shall review the applicationssubmitted by prospective Members and shall make recommendations onMemberstobeacceptedformembership.

6.45--EducationandTrainingCommittee:Thiscommitteeshallconsistofatleasttwo(2)membersappointedbytheExecutiveCommitteeandshallberesponsiblefordevelopingandcarryingoutallorganizationeducationandtrainingasrequiredbytheby-laws,withthegoaltowardpreservingtheintegrity,structureandgoalsoftheorganization.

6.55--LimitofCommitteeAuthority:ACommitteemayexercisetheauthoritydelegatedtoitbytheOrganization.CommitteesshallworkonsuchissuesasarewithintheirpurposeandshallmakerecommendationstotheMembership,theyshallnothaveauthoritytotakebindingactionsindependentlywithoutexpressauthorityfromtheMembership.

ARTICLESEVEN:AMENDMENTSTOBYLAWS

7.1TheMembershipmayamendorrepealtheseBylawsbyatwo-thirdsvoteof the Members at any meeting of the Organization, provided that writtennoticeoftheproposedamendmentorrepealtoallMembersatleastfive(5)businessdayspriortothemeetingatwhichthevoteontheBylawswilloccur.

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NOTES:

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NOTES:

first edition 6.18.14