Melinda D. Stevenson105A Reavley Road Sale Creek, TN 37373 CELL (931) 334-5699 HOME (423) 551-4254EMAIL mindylou47@gmail.com

PROFILEI am a results oriented, high energy professional with a successful record of accomplishments. After taking much needed time to support my family, I am ready to re-enter the workforce and utilize my many unique skills and attributes. It is my hope to help this company improve and grow to the best of my abilities.

EDUCATIONBlueCross Blue Shield of TennesseeClasses in Word, Excel, Access and PowerpointHealth Insurance Associate Designation (HIA) 2008

Writing Skills Enhancement Class - 2006

Chattanooga State Technical CollegeClasses in math and computersDid not Graduate

Sequoyah Technical School - Office Management Attended for 2 Years

Red Bank High SchoolGraduated in 1980

SKILLSWord Processing, Secretarial, Detail- and Goal-Oriented, Efficient, Organized, Excellent Written and Oral Communication, Positive Energy, Dependable

EXPERIENCE Acacemy Sports + Outdoors - (November 2014 - Current) Position: Sales Associate in the Apparel Department. Responsibilities include: Assisting customers with purchases, processing merchandise from receiving to sales floor, price changes and signage for markdown sales, merchandising apparel using planograms, utilize corporate I-pad to order merchandise and inventory tracking, zoning and answering all calls for the store and paging calls to all departments.

Caregiver for Elderly Family Members (2011-2014)As a caregiver I aided family members in their daily lives including cooking meals, helping with financial planning and decisions, supporting them in public, and keeping up household responsibilities. BlueCross Blue Shield of Tennessee (2008-2010)Position: Associate Financial Analyst Description: I was the Assistant to the (CFO) Chief Financial Officer of Volunteer State Health Plan, Inc. (VSHP) - Subsidiary of BlueCross BlueShield of Tennessee. I maintained all files, including confidential files for the CFO and Staff which included electronically scanning and filing to corporate files. I produced monthly spreadsheets and reports used in calculating reimbursement for the divisions vehicle rentals used for corporate business.BlueCross Blue Shield of Tennessee (1994-2008)Position: Audit Specialist Description: The primary functions of the Audit Specialist were providing technical, analytical, and organizational support in the development and performance of audits performed at hospitals and physicians offices that served BlueCross BlueShield of Tennessee. In more detail, I scheduled hospital and provider audits, reviewed audit data through research, correspondence and provider inquiries to determine possible recoveries, maintained and tracked audits until complete, investigated and researched calls from providers and management in regard to audit status and history, and communicated with providers in regard to status of pending audits. Furthermore, I accessed and utilized all BlueCross BlueShield of Tennessee processing systems, accessed contracts verifying information for audits, performed desk audits realizing large recoveries, performed daily operational review and quality control and accountability relating to reconciling claims adjustments and closing credit balance audit accounts. In addition, I developed professional relationships and rapport with all adjustment department contacts.BlueCross Blue Shield of Tennessee (1986-1994) Position: Secretary to Chief Accountant of Finance and Staff Description: I handled input of financial data and distribution of the monthly corporate Financial Statements and reports which were due yearly by the company, including the Department of Insurance Report. Other daily tasks included answering Chief Accountant and Staffs phones, department files handled, photocopying and all other necessary clerical tasks.BlueCross Blue Shield of Tennessee (1984-1986) Position: Audit Assistant in Medicare Review Department Description: I prepared audits, which included selection of claims and typing reports upon completion of audits.

REFERENCESTami Burnett Relationship: Previous Colleague, Sister-in-lawPhone: (423) 244-5881

Denise AdkinsRelationship: Previous ColleaguePhone: (423) 991-0321

Juanita SlaterRelationship: FriendPhone: (423) 309-9020