meeting the challenge - nethopesolutionscenter.nethope.org/assets/collaterals/nethope...warehouse,...

Meeting the Challenge:Successfully Deploying a Financial Management System

on a Global Scale with Operations in Developing Countries

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Servicing the Ministry, Non-Profit, Governmental and NGO market space since 1999

Offering Serenic Navigator, fund accounting and supporting financial management software solutions

Powered by Microsoft Dynamics NAV (115,000+ installations worldwide)

ERP Software including: Core GL, Payables, Purchasing, Requisitions, Fixed Assets, Inventory,

Receivables, Workflow, Cash Management, Budgeting, Allocations, Multicurrency, Multilanguage

Advanced Budgeting, Award Tracking (for Grants, Contracts & Projects), Deposits & Loans

Payroll, Human Resources, Recruiting, Training, Employee & Manager Self-Service

Warehouse, Job Costing, Resource Planning, Multi-Company with Consolidations, Inter Company Transactions, Manufacturing, Service Orders

Recognized as Microsoft’s Leading Financial Management Solution for the Non-Profit Industry

Serenic Software

Serenic’s Market Success

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Today’s Presenters

Chris StevensonDirector of Sales and Marketing

Serenic Software, Inc.

Amy PalmerImplementation Lead – Finance System Project

Mercy Corps

Peter DickinsonDirector, Information Systems

Mercy Corps

Tim PetersApplication Database Administrator

Mercy Corps

Case Summary

Launched business process evaluation project in 2008 aimed at

addressing the need for improved productivity, tracking and management

of it’s financial affairs on a global scale

Eventual selection of Serenic Navigator, powered by Microsoft Dynamics

NAV in 2009

Key Solution and Deployment Objectives

To implement a single solution capable of addressing a variety of financial

management needs focused on key functionality such as fund accounting,

currency management and grant management, with the flexibility to

accommodate it’s country office operations of varying size and scope

Complete deployment in 3 years from project start: Q4 2011

Business Case



What considerations related to the business processes

at the time, or technology-related challenges, were

necessary to address before, or in connection with, the

deployment of the new solution?

Question 1



How did Mercy Corps go about identifying the

team that would be responsible for ensuring

the highest degree of success possible for this

project?

Question 2



What type of effort was put forth to ensure

successful adoption by all users given the

varying skillsets and operations globally?

Question 3



What advice would Mercy Corps care to pass

on that might be of further help or interest to

those with similar plans or goals?

Question 4



How would you characterize the benefits that

Mercy Corps has derived from taking this

project on?

Question 5



Solution / Benefit Review



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