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Meeting & Event Resource Guide Our goal is to be the Best to Do Business With. There are various stages when we interact with you, the customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and post-event. Through each of these stages, we focus on the following touch points: creativity, consistency, communication, flexibility and image. To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to assist you with coordinating the many details that are necessary for making the perfect meeting, convention or event a success. Please note that all pricing is subject to change. We look forward to supporting you in planning a successful event. Hilton Columbus Downtown Hotel 401 North High Street Columbus, OH 43215 www.hilton.com www.hiltoncolumbusdowntown.com

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Page 1: Meeting & Event Resource Guide -  · PDF fileMeeting & Event Resource Guide ... Planning Checklist Room Re-Key Form ... The function space assigned on the banquet event order,

Meeting & Event Resource Guide

Our goal is to be the Best to Do Business With. There are various stages when we interact with you, the

customer. They are: solicitation and marketing, sales and booking, pre-planning, on-site and post-event.

Through each of these stages, we focus on the following touch points: creativity, consistency,

communication, flexibility and image.

To aid you in the planning process, we have compiled the following hotel information. It is a pleasure to

assist you with coordinating the many details that are necessary for making the perfect meeting, convention

or event a success. Please note that all pricing is subject to change.

We look forward to supporting you in planning a successful event.

Hilton Columbus Downtown Hotel

401 North High Street

Columbus, OH 43215

www.hilton.com

www.hiltoncolumbusdowntown.com

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Table of Contents

General Information

Hotel Overview

Guest Room diagrams with specifications

Suite Information and Descriptions

Dining Information with Restaurant Descriptions

Hotel Shop(s) Information

Function Space and Banquets

Function Space Diagrams with specification

Catering Menu’s available separately

Resource Information

Hotel specifics listed alphabetically

Forms

Activities

Amenity Request Form

AV Form (For Exhibitors)

Credit Application

Credit Card Authorization

Electrical Form

Internet Form

Miscellaneous request form

Phone Form

Planning Checklist

Room Re-Key Form

Shipping Form

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RESOURCE INFORMATION

Airline Information Amenities Americans with Disabilities Act (ADA) Audio/Visual Automated Teller Machines Baby-Sitting Services Banks Banquet Beverage Selection Banquet Curfews Banquet Equipment Banquet Menu Selection Banquet Terms and Conditions Bell Services Billing Bus/Bus Companies Car Rental Agencies Cash Paid Outs Cash Paying Guests Celebrity/ Dignitary Visits Check Cashing Privileges Check-In and Checkout Coat Check Services Coffee Maker Community Outreach Concierge Connectivity Center Convention Center Corkage Credit Cards Credit Policy Dance Floor Decorations Destination Management Companies (DMC) Deposits Diagrams Dietary Requirements Dine Around Directions to the Hotel Doctors on Call Drug Stores Dry Cleaning eEvents Electrical

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Elevators Emergency Procedures Entertainment Environmental Commitment Exhibits Fax Machines Fax Numbers Fire Codes Fitness Center Flags Floral/Florist Food Donations Freight Elevator General Manager Gift Certificates Gift Ideas Golf Course Information Gratuities Group Reservations Identification Program (GRIP) Group Check-In, Arrival and Departures Guest List Manager Guest Rooms Guest Room Deliveries Guest Service Hotline Hair Salon HHonors Floor Hospitality Desks Hospitality Suites Functions Hotel Facts/History Housekeeping In Conjunction With (ICW’s) Indemnification In-Room Dining Interpretation/Translation Services Internet Services Key Cards Key Hotel Contacts Kosher Labor Laundry/Valet LightStay Limousine Services Linen Selection Liquor Laws Load-In/Load Outs (Production, Decor, & Staging) Loading Dock Local Information

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Lost and Found Luggage Storage Manager on Duty (MOD) Mail Services Marketing Sponsorships Master Accounts Medical Facilities/Services Meeting Room Capacities Meeting Room Deliveries Meeting Room Rental Meeting Room Set Standard Music/Musicians Newspapers/Publications Office Equipment/Supplies Outdoor Venues Package Room Parking Personalized On-Line Group Page (POG) Pets (policies) Pools Post-Convention Meeting (Debrief) Post Event Report Posting of Events Pre-Convention Meeting (Summit) Printing Services Public Transportation Pyrotechnics Radios/Pagers/Nextels Recycling Registration Assistance Registration Desks Reservations (RAPID!) Restaurants/Lounges Restaurant Reservations Restrooms Resumes Rigging Robes Ropes/Stanchions Safes/Safety Deposit Boxes Security Shipping and Receiving Shoe Shine Shopping Signage/Banners Site Inspection/Pre-planning Smoking

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Sound System Spa Special Meal Requests Storage Suites Sunrise/Sunset Taxes Taxicabs Team Member Recognition Telephones/Telecommunications Tours/Sightseeing Trash Removal Tuxedo/Formalwear Video Channel Voice Mail Weather Wheelchairs Wired Payment Worship Services Zip-Out Checkout

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Airport Information The nearest airport is the Port Columbus International Airport located 8 miles, approximately 11 minutes from the Hilton Columbus Downtown Hotel. Directions from the airport: To exit the airport, take a slight right onto Sawyer Rd and continue straight to I-670/Columbus. Merge onto I-670 West and take the Third St/US-23 South Exit (exit 4B on left). Make a slight left on to Third Street, then a right onto East Spring Street and right on North High Street. The hotel is on your left.

Port Columbus International Airport Website: www.flycolumbus.com AMENITIES The Room Service department is happy to service your group gift and amenity needs. You may choose from the list of amenities below or advise your Catering/Event Manager of your specific preferences or budgeting guidelines. All amenity pricing excludes state sales tax, gratuity, and delivery fee. Room service gratuity is currently 20%. For a standard delivery, the fee is $3. Standard Amenities Your event manager can provide you with a list of current amenities offered and pricing. AMERICANS WITH DISABILITIES (ADA) The Hotel represents that the Hotel facilities being rented or reserved by you including guest rooms, common areas and transportation services are, and will be, in substantial compliance with applicable public accommodation obligations under the Americans with Disabilities Act. You agree that one week in advance of your event, you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space. You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids. We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. You also agree to be responsible for compliance with the ADA in the set up and conduct of meetings for your event.

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AUDIO/VISUAL

PSAV is the leading provider of audiovisual and event technology support to hotels, associations, producers and meeting planners worldwide. With on-site offices at nearly 1000 locations worldwide, PSAV is committed to making every live event an unforgettable experience for over 40 years. PSAV mixes creativity with the right technology so the message lasts. PSAV facilitates an exciting, stress-free and effective communications experience.

At The Hilton Columbus Downtown, we offer a wide variety of services that range from flipcharts and LCD projectors for boardroom type events, to large, General Session production work. PSAV also provides Audience Response Systems, Specialty Lighting for receptions or catering functions, as well as Wii Gaming for any entertainment events. As the preferred in-house AV providers of the hotel, our technicians understand the idiosyncrasies within this hotel, offering a service that is second to none. For more information, please contact the PSAV representative James Waterfield PSAV Presentation Services Director, Event Technology (614) 484-5232 [email protected] AUTOMATED TELLER MACHINES There is an ATM conveniently located on the Second Level of the hotel next to the guest elevators. There are also ATM locations in Columbus at all major bank locations. BABY-SITTING SERVICES For more information, please contact your Catering/Event Manager. BANKS Huntington Bank 622 North High Street Columbus, Ohio 43215 .37 miles (614) 480-0095 www.huntington.com Monday-Thursday: 9am-5pm Friday: 9am-6pm Saturday: 9am-2pm Sunday: Closed Chase Bank 677 North High Street Columbus, Ohio 43215 .43 miles (614) 248-2444 www.chase.com Monday-Friday: 8am-6pm Saturday: 9am-2pm Sunday: Closed

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PNC Bank 763 Neil Avenue Columbus, Ohio 43215 .63 miles (614) 621-5430 www.pnc.com Monday-Friday: 9am-6pm Saturday: 9am-2pm Sunday: Closed BANQUET BEVERAGE Please refer to Catering menus for current beverages offered on Banquet Bars. BANQUET CURFEWS In accordance with Ohio liquor laws, all alcoholic beverage sales will begin at 10:00a.m. and conclude at 12:00 a.m. BANQUET EQUIPMENT Items in our standard banquet inventory are for your use at no additional charge. Any equipment requested not in inventory, which have associated costs, will be passed on to your group. For more information on banquet equipment, please see your Catering/Event Manager. BANQUET MENU SELECTION We request that banquet menus, room arrangements, and other details pertinent to your convention be submitted to your Catering/Event Manager 30 days prior to your conference date. We are happy to custom design menu proposals for your group and assist in selecting the proper menu items and program arrangements to ensure a successful event. Specialty and theme parties may be designed to meet your particular needs. Special meal requests can be accommodated. Please advise your Catering/Event Manager in advance with any special dietary requirements.

EVENT ORDER (“EO”) TERMS AND CONDITIONS 1. CONFIRMATION and ASSIGNMENT of FUNCTION SPACE: The function space assigned on the banquet event order, indicates the space that is tentatively being held and will be held on a definite basis upon signing of this EO by both parties. The terms and conditions of any group sales or catering sales agreement previously signed regarding this event remain in force and this EO is intended to provide specific function/event information in support of the original agreement. If for any reason the function space reserved is not available for your event, you agree that we may substitute space of appropriate size and comparable quality for your event. If you plan to print or publish the assigned space, please contact us first to confirm the room assignment.

2. GUARANTEE OF CHARGES: At least 72 hours (three business days) before your event, you must inform us, in writing, of the exact number of people who will attend your event. The arrangements set forth on the reverse side of this EO will serve as the final arrangements for your event. The services, products, fees etc., as noted will be provided at the time of your event and you will be charged based on the event guarantee that you give us or the number of people indicated at the time you signed this EO, whichever is greater. We will not undertake to serve more than 3% more than this guaranteed minimum.

3. DEPOSITS/TAXES: We may request that you pay a deposit of 25% of the estimated dollar value of the event when you sign this agreement. You agree to pay separately any and all federal, state, municipal or other taxes imposed on or applicable to your event. In the State of Ohio, service charges and public room rental are subject to an 6.75% tax.

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4. CANCELLATION: You may cancel this Agreement only upon giving written notice to us. The parties agree and understand that in the event of a cancellation, our actual damages would be difficult to determine. Therefore, you agree to pay the following amounts to us upon notice of cancellation as liquidated damages.

Cancellation three business days or less in advance of the event: payment in full of all charges (As products and services must be purchased and scheduled in advance, notification three (3) business days or less before the event will require payment of all charges (including labor and service fees, rentals and applicable taxes) for the final guarantee or contracted number of guests ). Additional damages may be owed for cancellation of your sleeping room contract (if applicable).

5. PAYMENT: Unless you have established credit in advance with us, you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function. We may terminate this agreement and retain the portion of your deposit or seek additional amounts necessary to equal the cancellation fee provided in paragraph 4 if payment is not made as agreed. If you have established credit, payment in full will be due within thirty (30) days of your function. If you prefer, all charges can be paid by credit card. Hilton accepts American Express, Diners Club, Discover Card, JCB International, Master Card or Visa. If credit has been approved, you will provide us with your credit card information at the time of your function. If payment of all undisputed charges is not received within thirty (30) days after your receipt of the final invoice, a finance charge of 1.5% per month, or the maximum amount allowed by law, whichever is less, will accrue on the unpaid, undisputed amount, commencing on the date of receipt of the final invoice.

6. LABOR CHARGE: If the guaranteed number for your event is less than twenty (20) persons, we will add a $50 labor charge to your account. This will be used to cover our costs of the event and will not be distributed as a service charge to our employees working at your event.

7. OVERTIME: You agree to begin your event promptly at the scheduled start time and agree to have your guests, invitees and other persons vacate the designated event space at the end time indicated on the final EO. You further agree to reimburse us for any overtime wage payments or other expense incurred by us because of your failure to comply with these regulations

8. GRATUITY: 14% of the food and beverage total plus applicable state or local tax will be added to your account as a gratuity and fully distributed to servers, and where applicable, bussers and/or bartenders assigned to the Event.

9. SERVICE CHARGE: 8% of the food and beverage total, plus any applicable state or local tax, will be added to your account as a service charge. This service charge is not a gratuity and is the property of the hotel to cover discretionary costs of the Event. [Hawaii Hotels only – Add the following: “A portion of the service charge is being used to pay for costs or expenses other than wages and tips of employees”]

10. PRICE INCREASES: There may be increases in prices due to unforeseen changes in market conditions at the time of your event. We will communicate these increases to you in advance. We will require written confirmation that you agree to pay these increased prices. Alternatively, we, at our option, may in such event make reasonable substitutions in menus and you agree to accept such substitutions

Should extensive meeting room set-ups or elaborate staging be required, there will be a set-up charge to cover hotel cost and additional labor. If equipment is necessary that exceeds hotel’s inventory, then you agree to pay for the cost of renting this additional equipment. You agree to indemnify us for any damage caused to any hotel property as a result of drayage related to your event, whether caused by you, your agents, employees, contractors, or agents.

11. OUTSIDE FOOD AND BEVERAGE: Due to state law, you may not bring into the hotel alcoholic beverages. You must obtain prior approval from us before you bring in any food or non-alcoholic beverages from outside sources. A Hold Harmless Agreement and Liability Insurance are required if food or beverage products not purchased and served by hotel staff are brought in for consumption by your guests. Service fees will apply to any outside food or beverage served in our function space regardless if hotel labor is required.

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12. DISPLAYS AND DECORATIONS; YOUR PROPERTY: We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it. For the safety of persons and property, no fireworks or incendiary devices may be used indoors at the hotel. All displays and/or decorations will be subject to our prior written approval.

13. SECURITY: If required, in our sole judgment, in order to maintain adequate security measures in light of the size and/or nature of your function, you will provide, at your expense, security personnel supplied by a reputable licensed guard or security agency doing business in the city or county in which we are located, which agency will be subject to our prior approval. Such security personnel may not carry weapons.

14. CONDUCT OF EVENT: Group agrees to comply with all applicable federal, state and local laws including health and safety codes and federal anti-terrorism laws and regulations including compliance with the provisions of 29 CFR part 470, and our rules, copies of which are available from the hotel’s sales department. Group agrees to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws. You assume full responsibility for the conduct of all persons in attendance at your event and for any damage done to any part of our premises during the time of your event. Should you require any rigging services for this event, all such services must be arranged through the in-house AV provider or the Hotel and you will be responsible for all costs associated there with.

15. INDEMNIFICATION: To the extent permitted by law, you agree to protect, indemnify, defend and hold harmless the Hotel, Hilton Worldwide, Inc., and the Owner, and their respective employees and agents against all claims, losses or damages to persons or property, governmental charges or fines, and costs (including reasonable attorney's fees), arising out of or connected with your function, except those claims arising out of the sole negligence or willful misconduct of the hotel. You represent and warrant that your activities conducted at the Hotel and in connection with the function shall not infringe the patent, copyright or trademark rights or violate rights of privacy or publicity of any third party.

16. FIRE SAFETY: You agree to obtain at your own expense and provide copies to the hotel of any and all necessary licenses, permits or approvals for your event, including, but not limited to, licensing, Fire Marshall, Health Department, or other permits.

17. AUXILIARY AIDS: The Hotel represents that it contains accessibility features for individuals with disabilities and, where needed, the Hotel will provide equivalent facilitation, auxiliary aids and services, and reasonable modifications to policies and procedures to ensure that its guests have equivalent access to its goods, services, and accommodations. You agree that one week in advance of your event you will furnish to us a list of any auxiliary aids needed by your attendees in meeting or function space. You agree that you will be responsible for the procurement and payment of all charges for any and all auxiliary aids. We will, upon your request, furnish you with the names of businesses you can contact to obtain these aids. You also agree to be responsible for compliance with the Americans with Disabilities Act in the set up and conduct of meetings for your event.

18. DELIVERIES: Arrangements for delivery of packages should be made through the catering office. Receiving, handling and shipping charges may apply. No COD packages will be accepted.

19. PROMOTIONAL CONSIDERATIONS: We have the right to review and approve any advertisements or promotional materials in connection with your function, which specifically reference the Hilton name or logo.

20. COMPLIANCE WITH LAWS. You agree to comply with all applicable federal, state and local laws, including health and safety codes and federal anti-terrorism laws and regulations. You agree to cooperate with Hotel and any relevant governmental authority to ensure compliance with such laws. You represent, warrant and agree that you are currently, and at the time of the event which is the subject of this contract will be, in compliance with all applicable local, state, federal regulations or laws, including but not limited to, all provisions of the Patriot Act and regulations or requests of the U.S. Department of Homeland Security and the Office of Foreign Assets Control in the U.S. Department of the Treasury.

21. COLLECTION/ATTORNEY'S FEES: The parties agree that in the event that any dispute arises in any way relating to or arising out of this contract, the prevailing party in any arbitration or court proceeding will be entitled to recover an award of its reasonable attorney's fees, costs and pre and post judgment interest . If the hotel retains the services of a

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collection agency or attorney to assist in the collection of any amounts due under this agreement, you will pay all expenses incurred by us in such collection efforts.

22. ARBITRATION: The parties agree that any dispute in any way arising out of or relating to this contract will be resolved by arbitration before JAMS/ENDISPUTE® or the American Arbitration Association, pursuant to the organization’s rules in the state and city in which the hotel is located, or the closest available location; provided, however, a dispute relating to patents, trademarks, trade dress, copyrights, trade secrets, false advertising, false representation, unfair competition and/or infringement of intellectual property rights shall not be subject to this provision.. The parties further agree that in any arbitration proceeding they may conduct reasonable discovery pursuant to the arbitration rules, that the law of the state in which the Hotel is located will be the governing law, and any arbitration award will be enforceable in state or federal court.

23. AMENDMENTS/CHANGES: The parties agree that any amendments or changes to the arrangements described in this contract must be made in writing, signed by both you and us, provided, however, that this contract includes all signed or unsigned banquet event orders (and the terms and conditions contained therein and attached thereto)issued by us for this and related events.

24. INSURANCE: You agree, if requested by us, to obtain and keep in force, during the term of its occupancy and use of our premises for your event, policies of general liability insurance, specifically referring to and including the contractual liability referred to herein, premises-operations, broad form property damage, independent contractors coverage, and personal injury liability with limits of $1,000,000.00 with such responsible insurance companies satisfactory to us; and, if applicable, worker's compensation insurance to statutory limits, employer's liability insurance with limits of $100,000.00 and automobile liability insurance covering all owned, non-owned and hired vehicles with limits satisfactory to us. You agree to include Hotel, Hilton Worldwide, Inc. and Owner in such policies as additional insureds thereunder. Your insurance will be considered primary of any similar insurance carried by us. You agree to deliver to us at least three (3) days prior to your event copies of certificates of insurance for each policy required by us.

25. FORCE MAJEURE. Neither party shall be responsible for failure to perform this contract if circumstances beyond their control, including, but not limited to; acts of God, shortage of commodities or supplies to be furnished by the Hotel, governmental authority, or war in the United States make it illegal or impossible for the hotel to hold the event. BELL SERVICES Our bell services department is responsible for the movement of your luggage and the delivery of all non-food and beverage amenities and golf bag handling/storage. Porterage charges will be set forth in your contract. The current rate is $5 round trip or $3 per piece in and out. Rates are subject to change. Departure notices and bag pulls should be coordinated with our guest services manager. BILLING Should you require a master account for billing purposes, please complete and return our credit application. Upon approval, master accounts will be assigned per your instructions. We recommend on-site daily review with the Group Billing Coordinator. Please contact your Catering or Event Manager for a credit card or direct bill application. BUS COMPANIES Columbus Coach 2999 Switzer Rd Columbus, Ohio 43219 (614) 372-0355 [email protected] www.columbuscoach.com Monday-Sunday: 8am-8pm

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CAR RENTAL AGENCIES Following are the three Hilton Columbus Downtown preferred companies, their locations, and contact numbers. Hertz Rent-A-Car 800-654-3011 Local phone number: (614) 239-3254 Locations: Port Columbus International Airport Avis Rent-A-Car 800-321-3712 Local phone number: (614) 224-4259 Locations: Port Columbus International Airport, Downtown Columbus Budget Rent-A-Car 800-527-0700 Local phone number: (614) 471-2434 Locations: Port Columbus International Airport, Downtown Columbus CASH PAID OUTS For more information, please contact your Catering/Event Manager. CASH PAYING GUESTS In the event a hotel guest does not have a major credit card to secure his/her room, the Hilton Columbus Downtown will require full payment in advance for room and tax charges. In addition, there will be a $50 per day refundable deposit for incidental charges. If the guest does not wish to establish credit for incidental charges, the guest room phone will be restricted to room-to-room calls. All room folio charges from the Food and Beverage outlets and movie charges will also be restricted. CELEBRITY/DIGNITARY VISITS Rest assured your celebrities or dignitaries will be treated with the utmost confidentiality. Your Catering/Event Manager is happy to work with you to accommodate any needs you have. CHECK CASHING PRIVILEGES Hotel guests may cash checks at the Front Office. The check must be imprinted with the guest’s name and address and made out to Hilton Columbus Downtown. Identification may be required. CHECK-IN AND CHECKOUT Hotel check-in is 3:00p.m., and checkout is 12:00p.m. (All guests arriving before 3:00p.m. will be accommodated as rooms become available. Our Guest Service Department can arrange to check luggage for those guests arriving early when rooms are not available and for guests attending functions on departure day.) Early Departure Your guests will have the opportunity to confirm their departure date at check-in. Once this departure date has been confirmed, there will be a $50 early departure fee assessed in the event the guest departs prior to their confirmed departure date. Late Departure Late checkouts are available upon request and subject to availability. Please contact the Front Desk directly to discuss availability and associated fees. Satellite Check-In Satellite check-in is available. For more information, please contact your Catering/Event Manager.

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Zip Checkout With zip checkout, your room folio is provided at your door early in the morning of your departure. Simply verify the charges, use the zip check-out feature marked on the in-room telephone. Please leave your keys in the room. If you are not departing the hotel immediately, luggage storage can be arranged at the bellman’s desk. COAT CHECK SERVICES Coat check services are available for events and groups. For more information and pricing, please contact your Catering/Event Manager. COFFEE MAKER All guest sleeping rooms are equipped with a coffee maker, coffee, sugar and cream. Items are replenished on a daily basis. COMMUNITY OUTREACH The Hilton Columbus Downtown is proud to be involved in the Columbus Community. Please contact your Catering/Events Manager for current information. CONCIERGE Full concierge services are available in the Executive Lounge and in the Lobby. CONNECTIVITY CENTER Whatever your business needs may be, they can all be accommodated through our in-house Connectivity Center. Prices are quoted on an individual basis, depending on the type of equipment needed as well as the scope of the job requested. In order to address your specific group’s needs, please refer to the Connectivity Center or discuss them with your Catering/Event Manager. Whether you require a fully operational office setup on property or various limited services, the Connectivity Center is designed with everyone’s needs in mind and is available 24 hours per day. For large quick printing or copying jobs, we recommend contacting: Kinko’s FedEx 180 North High Street Columbus, Ohio 43215 (614) 621-1100 www.fedex.com Monday-Friday: 7am-11pm Saturday-Sunday: 9am-9pm CONVENTION CENTER COLUMBUS Greater Columbus Convention Center 400 North High Street Columbus, Ohio 43215 (614) 827-2500 www.columbusconventions.com The Hilton Columbus Downtown is connected to the Greater Columbus Convention Center with a glass sky bridge located on the second level. CORKAGE No food and beverage of any kind will be permitted to be brought into the Hotel by the patron or any of the patron’s guest or invitees.

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CREDIT CARDS The Hilton Columbus Downtown accepts most major credit cards including American Express, Master Card, Visa, Discover, Diner’s Club and JCB. CREDIT POLICY Unless you have established credit in advance with us, you will pay the entire contract price in cash or by certified check at least three business days prior to your function or by personal bank check two weeks prior to your function. If you would like to establish credit, please contact your Catering/Event Manager. DANCE FLOOR The hotel has a custom-designed walnut-finished dance floor that can be built to 40’x40’ available for indoor events. Exhibitions or Events requiring additional dance floors may be arranged with your Catering/Event Manager for an additional fee.

DECORATIONS Please contact your Catering/Event Manager to discuss decor. We are happy to suggest ideas on, creative ice carvings, theme food presentations, and room accent decor and specialty linens. We are not responsible for any loss or damage to property belonging to you or your attendees and do not maintain insurance covering it. All displays and/or decorations will be subject to our written approval and we reserve the right to contract and charge for hotel staff to provide the labor for any installations or removals of such. DESTINATION MANAGEMENT COMPANIES (DMC) For more information, please contact your Catering/Event Manager. DEPOSITS Required group Cash Deposits are outlined in your sales contract. Cash Deposits may be made at anytime throughout your stay and placed to your master account balance. Full pre-payment of room and tax is required for guests not wishing to utilize a credit card upon check-in, along with $200.00 deposit for potential incidental charges. DIAGRAMS Diagrams are available for all meeting rooms. Please contact your Catering/Event Manager. DIETARY REQUIREMENTS Our Chef will provide meals for your attendees with special dietary requirements. Please advise your Catering/Event Manager if a special meal is required to be included in final planning of banquet event orders. DINE AROUND Dine Arounds for your group are scheduled through your Destination Management Company (DMC). Your Event Manager will be happy to provide you with restaurant recommendations. DIRECTIONS TO THE HOTEL Located centrally in the Arena District of Downtown Columbus, Ohio, the Hilton Columbus Downtown can be accessed easily from several major highways. From I-71, take the Broad Street exit and travel west to High Street. Turn right onto North High Street and continue on to Nationwide Boulevard. The Hotel is located on your right, just past Nationwide Boulevard. From I-670, take the 3rd Street exit and turn right onto Spring Street. Continue on Spring Street to High Street and

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turn right onto High Street. Take High Street North past Nationwide Boulevard and the Hotel is located on northwest side of High Street.

From Columbus International Airport: To exit the airport, take a slight right onto Sawyer Rd and continue straight to I-670/Columbus. Merge onto I-670 West and take the Third St/US-23 South Exit (exit 4B on left). Make a slight left on to Third Street, then a right onto East Spring Street and right on North High Street. The hotel is on your left.

Distance from hotel: 8 miles

Drive time: 11 minutes

www.columbusdowntown.hilton.com DOCTORS ON CALL

Refer to section: MEDICAL FACILITIES/SERVICES DRY-CLEANING – SEE LAUNDRY/VALET Laundry services are available by dialing extension 5642. Garments picked up prior to 8 a.m. are returned to guests by 6 p.m. the same evening. Garments picked up after 8a.m. will be returned the following day by 6 p.m. Please note that there is no service on the following Holidays: Memorial Day, July 4, Labor Day, Thanksgiving, Christmas and New Year’s. eEVENTS Hilton Family’s online booking channel for small groups and meetings.

ELECTRICAL The Audio Visual Departments provides assistance with all your mechanical and electrical needs. Please contact your Catering/Event Manager if you require an electrical services request form to secure additional power and/or labor services. All requests for power requirements are to be communicated to your Catering/Event Manager. A complete production package is also available through your Catering/Event Manager. Please see forms for pricing and ordering.

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ELEVATORS The Hilton Columbus Downtown hotel has six (6) guest elevators located off the main Lobby. In addition, there are a total of 5 parking garage elevators; 2 located in the north east corner, 2 in the west corner, and one at the midpoint of the west wall of the garage. EMERGENCY PROCEDURES The Hilton Columbus Downtown is fully prepared to handle different types of situations to assist our guests. The following is information on our emergency procedures:

The hotel internal emergency number is *55.

The hotel has an emergency response team 24 hours a day. In the event of an emergency, calling the emergency number 55 will initiate the appropriate response.

Paramedics, Fire Department, and the Police Department are all located approximately five (5) minutes from the hotel.

Our Security Department, as well as a small number of other employees, are trained in CPR and First Aid.

Emergency evacuation routes and procedures are located on the inside of all guest room doors.

Nearest emergency room: Reference MEDICAL FACILITIES/SERVICES

ENTERTAINMENT The Hilton Columbus Downtown has key contacts in the entertainment industry, which make it possible to assure satisfaction and secure the best local, national, and international talents. Please contact your Catering/Event Manager for a list of our recommended vendors. ENVIRONMENTAL COMMITMENT At Hilton Worldwide, protecting the Environment is a top priority. Responsible environmental activity is good for both our business and the community. Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment. We provide guidelines for all of our facilities, and our goals are to “Reduce – Reuse – Recycle” as much as we can. EXHIBITS Please request the hotel’s Exhibit Resource Guide from your Event Services Manager. FAX MACHINES Fax machines are located in the Business Connectivity Center located on the 2nd floor, and will be able to fax to domestic and international numbers as well as receive faxes. Charges apply. FAX NUMBERS For Guests: 614-484-5219 Sales / Catering & Events office: 614-484-5238 FIRE CODES The following are a few general regulations that typically fall under local fire authorities’ specifications. They should be considered when planning and coordinating space, decorations, etc., in the ballrooms and meeting rooms, as well as all other applicable laws, codes, and regulations. Where exits are not immediately accessible from an open floor area, safe and continuous passageways, aisles or corridors shall be maintained leading directly to every exit and shall be so arranged as to provide convenient access

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for each occupant to at least two exits by separate ways of travel. The aisle needs to be as wide as or wider than the exit to which they are leading. There will not be any setup permitted in front of any exit doors. Staggering of dining tables is not permitted. All room sets must be in compliance with the local Fire Department regulations pertaining to occupancy load, mandatory aisles and ceiling clearance fire exits. Any event which has vehicle displays, fog machines, fueled cooking demonstrations, laser exhibits (including tabletop) or extensive productions with staging and props must have a certified permit from the local Fire Marshall. All associated fees for permits, floor plan approval and stand-by fire watch are your responsibility and final approved copies must be received at least three days prior to the event. Every required exit, exit access or exit discharge shall be continuously maintained free of all obstructions or impediments to full instant use of fire or other emergency. No furnishings, decorations, or other objects shall be placed so as to obstruct exits, access thereto, egress there from, or visibility thereof. Hangings or draperies shall not be placed over exit doors or otherwise located as to conceal or obscure any exit. Mirrors shall not be placed on exit doors. Mirrors shall not be placed in or adjacent to any exit in such a manner as to confuse the direction of the exit. No open flame devices shall be used in any meeting rooms. When necessary for ceremonial or religious purposes, the fire marshal having jurisdiction may permit open flame lighting under such restrictions as are necessary to avoid danger of ignition of combustible materials or injury to occupants. Any furnishings, decorations, and stage settings shall be fire retardant treated and must display certificate of proof. Local fire authorities in advance of event set-up shall approve all extensive production plans. Distance between tables must be equal to or greater than the required aisle width plus 19” for chairs on one or 38” for chairs on both sides. It is ultimately the group’s responsibility to ensure that your event complies with all applicable laws, including, but not limited to fire and safety codes, rules and regulations. FITNESS CENTER Our Fitness Center offers state-of-the-art Precor Cardio equipment, strength training and free weights. All Precor stations are outfitted with individual flat screen LCD cardio theater units for personal viewing, and MP3 player docking stations. The fitness center will feature 6 treadmills, 1 rowing machine, 3 elliptical machines, 1-2 station bikes, a universal weight machine, free weights and bench, stabilizing balls, medicine balls and a stretching area and fitness mats. Hours of Operation: Open 24 Hours accessible with guest room key card Complimentary for all guests FLAGS Our Banquet Department currently has two (2) United States flags and two (2) State of Ohio flags in inventory. If you require additional flags, please discuss rental costs with your Catering/Event Manager.

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FLORAL/FLORIST Please consult your Catering/Event Manager for a complete list of Floral/Florist referrals. Several recommendations are listed in the hotel recommended vendors list. FOOD DONATIONS Hilton is committed to assist our communities in the effort to alleviate hunger in this country. Our hotels often have prepared food available from over-production that can be donated to charitable organizations for service to their constituencies. We ask you to cooperate with us in this endeavor. FREIGHT ELEVATOR Freight Elevator #9 services the Ballroom and Meeting Space areas. This is a single Freight Elevator with interior dimensions of 7-’11”’L x 5’-9””W x 9’6”H and door measurements of 4’W x 7’H. Maximum total capacity is 4,500 lbs. The hotel requires an elevator/forklift operator be hired during load in and load out for Large Conventions / Events. Fees will be assessed based upon labor and load-in details. GENERAL MANAGER The Hilton Columbus Downtown is ideally located in the city’s trendy Short North neighborhood and is just steps away from some of Columbus’s most celebrated dining and entertainment hot spots. Connected to the Greater Columbus Convention Center; this contemporary hotel features a host of amenities and embraces the creative spirit of the area with an art collection displaying over 150 original pieces from local Central Ohio artists. From the artwork throughout the hotel to the locally sourced produce, the hotel truly represents the commitment to community. Christian (Chris) Coffin joined the Hilton Columbus Downtown team as General Manager in September, 2011 and is thrilled to welcome your group our hotel. A Hilton employee since 1998, Chris began his hospitality career with the Omni Park Central in New York City, where he quickly ascended from Room Service Manager, to Assistant Director of Food and Beverage, to Director of Front Office Operations and then on to Director of Rooms. After seven years in New York, Chris held various general manager positions including the repositioning and rebranding of several distressed properties including the Embassy Suites in Portland, ME and the Doubletree Hotel in Wilmington, DE. In 2000, Chris had the opportunity to move within Hilton back to New England with the Doubletree Guest Suites – Boston which underwent a major renovation under new ownership prior to moving to the Hilton Boston Back Bay in 2009. While the opportunity in Columbus meant leaving the Boston area, the challenge of opening a new property was just too alluring. Throughout his hospitality career, Chris has been very active with many civic, community and business organizations including the Community Advisory Committee in Boston, Back Bay Association as well as the Greater Boston, Greater Portland and Columbus Convention and Visitor Bureaus. Chris graduated with a Bachelor of Arts degree from Hobart College in Geneva, New York and received a Master’s Degree in Hotel Administration from Cornell University. Chris remains active in both alumni relations and career counseling at Hobart. GIFT CERTIFICATES A gift certificate is a wonderful way to reward your attendees, staff or sporting event winners. Gift certificates are available for purchase through your Event Manager, and are designated for restaurants, lounges, logo shops and guest room charges. Gift certificates are not honored at our retail shops; however, purchases may be made in certain retail shops and signed to the guest room. A gift certificate can be used as a credit to the guest room account. Please contact your Catering/Event Manager for further details.

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GIFT IDEAS http://www.hiltontohome.com/ - The Hilton Serenity Collection http://www.hilton.corplogoware.com/?rep=hilton - Olympic Merchandise http://www.waldorfcollection-hotelsathome.com/home.html - The Waldorf Collection http://www.hilton.com/giftcard - American Express Hilton Honors Gift card GOLF COURSE INFORMATION While we do not offer a golf course on property, we can recommend several courses nearby.

Raymond Memorial Golf Course

18 holes over 6,812 yards with a par of 72 3860 Trabue Rd Columbus, OH 43228 (614) 645-3276; Tee Times taken 7 days a week

http://www.columbuscitygolfcourses.com/course_raymond/

Golf Club of Dublin

18 holes over 7,021 yards with a par of 72 5805 Eiterman Road Dublin, OH 43016 (614) 792-3825; Tee Times taken 7 days a week

http://www.golfclubofdublin.com

Longaberger Golf Club

18 holes over 7,243 yards with a par of 72 1 Long Drive Nashport, OH 43830 (740) 763-1100; Tee Times taken 7 days a week, up to 120 days in advance

http://www.longabergergolfclub.com

GRATUITIES Informally known as tipping, in the United States tipping is voluntary. Tips are supposed to be rewarded for services performed as well as a supplement to an employee's income (gratitude). Recommendations for housekeeping tips are $2.00-3.00 per day, Bellman - $2.00 per bag and are discretionary for above and beyond services provided for you. Disclosure: all gratuities not outlined in the contract are discretionary. GROUP RESERVATIONS IDENTIFICATION PROGRAM (G.R.I.P.) Manage room blocks proactively with automated cross-reference of group registration lists against hotel reservations.

Automates the process of all reservations booked within or around an associated group block Reduces exposure to attrition Ability to monitor booking pace No charge – it’s FREE

GROUP CHECK-IN, ARRIVALS AND DEPARTURES The Hilton Columbus Downtown has a specially designed group entrance to accommodate the needs of your group. There is ample room for bus loading and unloading. It is also conveniently located near the ballrooms and meeting rooms. This area may be reserved and set up for satellite check-in and convention registration, depending on your arrival pattern. Please speak with your Catering or Event Manager to coordinate details of your arrival.

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GUEST LIST MANAGER An on-line tool provided by Hilton to group customers that allows them to manage their group’s reservations on-line and provides on-line guest list information. GUEST ROOMS The hotel’s current bedding breakdown is as follows: 532 Guestrooms and Suites

256 King; 228 Queen/Doubles

40 Deluxe Suites

6 Hospitality Suites

1 Executive Suite

1 Presidential Suite Ohio state law and local enforcement of national fire codes mandate that there is a maximum of four guests per room (adults/children). Roll away beds are not permitted in standard King or Double/Queen Rooms. Hilton is pleased to present “The Serenity Collection”, today’s premier bedding package including pillow top mattress and luxury linens. Did you enjoy your night’s sleep? Visit www.pacificcoast.com to order your own Serenity bed. GUEST ROOM DELIVERIES Bell Services delivers non-food or packaged deliveries to the guest rooms. The charge for deliveries is as follows: under the door - $2.50 per envelope, deliveries inside the room - $3.50 per piece. GUEST SERVICE HOTLINE Guests with specific needs or requests may pick up a house phone and dial extension 0 at any time. A hotel operator will direct your needs to the appropriate hotel contact. HAIR SALON

The Hilton Columbus Downtown does not have a hair salon; however there are several nearby that we happily recommend. Mukha 980 N. High Street Columbus, OH 43201 (614) 294-7546 http://www.mukhaspa.com/store/comersus_dynamicIndex.asp SALON Hours: 10am-8pm Tuesday - Friday, Saturday 9am-4pm, Closed on Sunday and Monday Erika Taylor Urban Spa 275 South Fourth Street Columbus, Ohio 43215 (614)564-9054 http://erikataylorurbanspa.com/index.html SALON Hours: 10am-9pm Tuesday-Thursday, Friday-Saturday 9am-6pm, Closed on Sunday and Monday Max the Salon, by Charles Penzone 640 N High St Columbus, Ohio 43215 (614)418-5350 http://charlespenzone.com/max-the-salon/overview.aspx#

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SALON Hours: 10am-8pm Monday-Wednesday, Thursday 9am-9pm, Friday 9am-7pm, Saturday 9am-5pm, Closed on Sunday HHONORS FLOOR Our Hilton Honors floor is located on the 12th floor. For our Gold and Diamond members located on other floors, key access to the Executive Floor Lounge will be provided. HOSPITALITY DESKS

Please speak with your Catering or Event Manager if a hospitality desk needed. HOSPITALITY SUITES FUNCTIONS

Please contact your Catering/Event Manager for Functions in Hospitality Suites. HOTEL FACTS/HISTORY The following is a fact sheet for the Hilton Columbus Downtown

Location: Columbus, Ohio Address: 401 North High Street Telephone: 614-384-8600 Telex: N/a Facsimile: 614-384-8605 Reservations: 614-384-8631 Website: www.columbusdowntown.hilton.com

Developer: Franklin County Convention and Facilities Authority Managed By: Hilton Worldwide Grand Opening: October 15th, 2012 Last Renovation: 2012 Architects: HOK & Moody Nolan Employees: (Full –Time, Part-Time): 200+ Brief Description: The Hilton Columbus Downtown hotel features a sleek, modern look (and technology to match), a location that will accommodate and delight travelers and boasts a commitment to sustainability that is supported by the hotel’s achievement of both LEED and Green Seal Certifications. The combination brick and glass façade compliments the neighborhood surroundings. And speaking of the neighborhood, the Hilton Columbus Downtown can be found right in the center of all that is happening in Columbus. The hotel is connected to the Greater Columbus Convention Center and is surrounded by the Arena District, the Short North, the North Market, downtown Columbus and a short drive from Ohio State University and German Village. While visiting the hotel, you can catch a Columbus Blue Jackets or a Columbus Clippers game, visit unique art galleries and shops, eat at exceptional restaurants and become a part of the local flavor and history of Columbus. While staying in the hotel your guests are sure to be delighted by the main lobby which features a spacious atrium and custom skylights designed to provide an indoor/outdoor experience. The hotel offers both king bedded and two queen bedded accommodations including beautifully appointed suites. Hotel amenities include a full-service restaurant; offering breakfast, lunch and dinner daily, a coffee bar and lobby lounge, fitness facilities, indoor pool and more. Groups and meetings of a variety of sizes can be accommodated in the hotel and if more space is needed, it will be a simple walk through the stunning glass skywalk to the Greater Columbus Convention Center.

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Awards: Meetings & Conventions “Gold Service Award” for consistent Excellence in serving the Meeting Industry as selected by Corporate and Association Meeting Planners Corporate and Incentive Travel Magazine outstanding service to the Meeting and Incentive Travel Industry Successful Meetings “Pinnacle Award” for outstanding support organization in the Meeting and Travel Industry LEED Green Certification HOUSEKEEPING Daily housekeeping services, which consist of general cleaning, take place between 8 a.m. and 5 p.m. Should one of your guests require special times of service, requests may be made directly with Housekeeping or your Catering/Events Manager. Turndown service will be provided to all Gold and Diamond HHonors members and by request. The suggested housekeeping gratuity is $2.00 per day. Some groups may have the gratuity rate predetermined in the contract and billed to the master account. Each guest room is provided with several special service amenities either at no charge or for a nominal fee. These items include: an iron and ironing board, coffee makers, hairdryers, in-room safe, bath and shower amenities, and extra pillows. Additional bedding is available for children including both cribs and rollaway beds. Due to space restrictions, our standard rooms will not accommodate a rollaway bed. Please note there is a maximum of four persons (including children) allowed per room. IN CONJUNCTION WITH (ICW’S) Any group hosting an In-Conjunction With Event is solely responsible for all charges and activities. The hosting convention must authorize all arrangements for meeting space, assignments, food, beverage, etc. Groups meeting in conjunction with a conference, but not part of the official convention program who require meeting space and separate billing, are subject to credit approval. All meeting space, if available, will be at the hotel’s normal prevailing room rental rates and will be subject to the hotel’s standard contract terms and conditions. A listing of all ICW’s should be sent to the hotel no later than 90 days prior to the actual event, so that they can be individually contacted by the Catering/Event Services Department to set up food, beverage and billing arrangements. INDEMNIFICATION To the fullest extent permitted by law, you agree to protect, indemnify, defend and hold harmless the Hotel, Hilton Worldwide, Inc. and the Hotel’s Owner, and their respective owners, managers, partners, subsidiaries, affiliates, officers, directors, employees and agents (collectively, the “Hotel Indemnified Parties”), from and against any and all claims, losses or damages to persons or property, governmental charges or fines, penalties, and costs (including reasonable attorney’s fees) (collectively, “Claim(s)”), in any way arising out of or relating to the Event that is the subject of this Agreement, and regardless of negligence, including, but not limited to, Claims arising out of the negligence, gross negligence or intentional misconduct of Group’s employees, agents, contractors, and attendees; provided, however, that nothing in this indemnification shall require you to indemnify the Hotel Indemnified Parties for that portion of any Claim arising out of the sole negligence, gross negligence or intentional misconduct of the Hotel Indemnified Parties. IN-ROOM DINING Our In-room Dining is open Sunday through Thursday 6am-11pm, and Friday through Saturday 6am-12am for breakfast, lunch, dinner, snacks and beverage service. We are happy to offer convenient doorknob ordering for breakfast service. In-Room Dining can be reached at extension 5252 in-house.

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A variety of amenities are also available through room service. Room service gratuity is 17% and is posted automatically on all checks. There is also a 5% delivery fee and 6.75% sales tax per order. INTERPRETATION/TRANSLATION SERVICES

Access 2 Interpreters

341 South Third Street, Suite 300

Columbus, OH 43215

Direct: 614.221.1414

Fax: 614.464.3004

[email protected] INTERNET SERVICES

All guest rooms have high-speed Internet DSL modem solution on each desk. Additionally, we have complimentary Wireless Internet access in the Lobby and Lounge areas on the first and second floor. Internet access (both wired and wireless) is also available in our meeting space for a fee. Guest Room High- speed internet fees: $ 9.95 per day for 24 hours. Complimentary for Gold & Diamond Members. KEY CARDS Please contact your Catering/Event Manager if you would like keys to any of your meeting, office, or hospitality rooms. KEY CARDS(Customized) Please contact your Catering/Event Manager if you would like custom guest room keys for your group. They are an excellent way to market your organization. KEY HOTEL CONTACTS The Hilton Columbus Downtown Department Heads consists of the following people:

Position Manager Phone Email

General Manager Christian Coffin 614.484.5264 [email protected]

Dir. of Sales and Marketing Julia Hansen 614.484.5283 [email protected]

Director of Finance Bill Clark 614.484.5262 [email protected]

Director of Human Resources Dorice Smith 614.484.5229 [email protected]

Director of Property Operations Phil Hornstra 614.484.5222 [email protected]

Director of Events and Catering Anthie Constantinidis 614.484.5265 [email protected]

Dir. of Rooms & Guest Services Eric Thieling 614.484.5240 [email protected]

Director of Food & Beverage Michael Mejia 614.484.5249 [email protected]

Dir. of Revenue Management Greg Bak 614.484.5266 [email protected]

Director of Housekeeping Rene Fuentes 614.484.5215 [email protected]

Director of Security Ty Sindledecker 614.484.5226 [email protected]

Executive Chef Bill Glover 614.484.5251 [email protected]

Restaurant Manager James Shaskus 614.484.5246 [email protected]

PSAV (Audio/Visual Services) Manager James Waterfield 614-484.5232 [email protected]

Valet Luke Barker 614.484.5233 [email protected]

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KOSHER A variety of Kosher Meals are available to our guests upon request. Please contact your Catering/Event Manager additional information. Please note that we require at least 3 weeks prior notice to ensure proper preparation of your guest’s meals. LABOR The Hilton Columbus Downtown is a non-union hotel. LAUNDRY/VALET – (ALSO SEE DRY CLEANING)

Complete laundry services are also available by dialing extension 5642 in-house. Same day service will be available Monday through Saturday. Garments picked up prior to 8 a.m. are returned to guests by 6 p.m. the same evening. Garments picked up after 8 a.m. will be returned the following day by 6 p.m.

Laundry slips and bags are located in your closet. For pick up or additional bags or slips, please call Guest Services. Please note that service is not available on the following Holidays: Memorial Day, July 4, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. LIGHTSTAY LightStay is our sustainability performance measurement system that extensively measures utility and operational performance across our global portfolio. The system also has tools that allow the property to communicate to customers via customized property reports or a meeting impact calculator to support clients who are mandating information. For more information please contact your Catering/Event Manager. MEETING IMPACT CALCULATOR By filling in the details about your event, the calculator can be used to create a report that shows your estimated sustainability impact. The calculator can report out on a meetings impact inclusive of travel and hotel stay. With the input of a few simple metrics, we can produce a report that will estimate energy, water, CO2 and waste impacts from any event. LIMOUSINE SERVICES Arrangements may be made to have a group VIP transported by limousine or town car, through an outside service. Please contact your Catering/Event Manager for suggestions. LINEN SELECTION The hotel provides complimentary Charcoal Gray floor length linen tablecloths and Moonlight White Overlays for all Banquet events. Napkins are Moonlight White. If you desire specialty linen, or would like quotes on theme-coordinated linens, please consult your Catering/Event Manager. In keeping with our anticipated achievement of both Green Seal and LEED Certifications, the hotel is pleased to provide “linen-less” tables for your classroom and conference set-ups. LIQUOR LAWS The State of Ohio has strict liquor laws that must be followed by the hotel. Because the hotel is only licensed-authorized to sell and serve alcoholic beverages that were purchased by the hotel, no group may bring in their own alcohol to be served. The legal drinking age in Ohio is 21. Your Catering/Event Manager may provide a copy of some of the applicable State of Ohio liquor laws upon request. LOAD-IN/LOAD/OUT (PRODUCTION, DÉCOR AND STAGING) For more information, please contact your Catering/Event Manager.

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LOADING DOCK The hotel has a total of three loading docks. Two are located on the South side of the hotel, off of Convention Center Way, while the third is located on the East side of the hotel, off of Vine St. The hours of operation are from 8 a.m. – 5 p.m. Monday - Friday. If your group needs to schedule special load in or delivery hours, please contact your Catering or Event Manager.

Loading Dock Dimensions: Bays #1 & 2 10’ Width Dock Levelers: 6’11” Width Doorway: 4’ Width 14’ Height 3’8” Height 7’ Height LOCAL INFORMATION Short North (15 seconds ; .08 miles) http://shortnorth.org/ Goodale Park (1 min ; .32 miles) http://parks.columbus.gov/Facility.aspx?id=25370 COSI (3 min; 1.33 mile) http://cosi.org/ Columbus Museum of Art (3 min; 1.22 miles) http://www.columbusmuseum.org/ Experience Columbus (1 min; .5 miles) http://www.experiencecolumbus.com/play-here.cfm CAPA Live Entertainment http://www.capa.com/venues/venues The Ohio State University (8 min; 4.86 miles) http://www.osu.edu/

The Columbus Zoo and Aquarium (26 min; 19.56 miles) http://www.columbuszoo.org/ Easton Town Center (15 min; 10.26 miles) http://www.eastontowncenter.com/ Sports http://www.experiencecolumbus.com/sports.cfm Hollywood Casino (13 min; 19.9 miles) http://www.hollywoodcolumbus.com/Casino Arena District (51 seconds; .28 miles) http://arenadistrict.com/ Polaris Shopping Center (17 min ; 14.22 miles) http://www.polarisfashionplace.com/ LOST AND FOUND It is the policy of Hilton Worldwide to make every effort to return any found property to its rightful owner. All found property in the hotel will be recorded, stored, and disposed of, whether it is found in a guestroom, public space, or any other area of your hotel. We will make every attempt to determine the legitimate owner and return the found property. If the owner cannot be determined within ninety days (or other time period specified by local law), the found property will be disposed of in accordance with the state law. If no local or state law exists, or these agencies decline involvement, the property shall be returned to the finder. This policy does not apply to minor items found on the property such as a toothbrush, ladies hosiery, cigarettes, etc. LUGGAGE STORAGE Based upon availability, a banquet/meeting room may be rented to store luggage for individuals leaving later in the day. It is requested that the travel staff supervise these items, as they will be stored at your own risk. Please contact your Catering/Event Manager for suggestions. MANAGER ON DUTY (M.O.D.) For your convenience, a manager on duty is available 24 hours a day, 7 days a week and can be accessed via the guest service hotline at extension 5642. MAIL SERVICES Stamps are for sale at the Front Desk. If you have a large number of items that need to be mailed, or require shipping materials, please contact your Catering/Event Manager for suggestions. The United States Post Office located at 200 North High St., Cols, OH 43512, may be reached at (614) 228-2816.

Business Hours: Mon-Fri 9:30am-4:00pm, Sat-Sun Closed

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MARKETING SPONSORSHIPS The hotel offers groups and their affiliate’s opportunities to sponsor/advertise during the specified dates of the meeting/exhibit. Your Event Manager will provide detailed information and can discuss other ideas not listed below:

Logo products, e.g., keycards, cocktail napkins, to go lunch boxes, etc. Plasma Screens Banners/Signage

MASTER ACCOUNTS Please refer to your group sales agreement MEDICAL FACILITIES/SERVICES Medical Services facilities nearby:

Nearest emergency room:

Grant Medical Center (3 min; 1.14 miles) 11 South Grant Avenue Columbus, OH 43215 (614) 566-9000

Nearest hospitals:

Grant Medical Center (3 min; 1.14 miles) 11 South Grant Avenue Columbus, OH 43215 (614) 566-9000

The Ohio State University Medical Center (7 min; 3.53 miles) 452 West 10th Avenue Columbus, OH 43210 (614) 293-7677 Nationwide Children’s Hospital (7 min; 2.36 miles) 700 Children’s Drive Columbus, OH 43215 (614) 722-2000

CVS Minute Clinic (8 min; 2.48 miles) 2160 North High St. Columbus, OH 43201 (614) 294-2105 Urgent Care (7 min; 2.64 miles) 1430 South High. St. Columbus, OH 43207 (614) 542-0941

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MEETING ROOM CAPACITIES Please see below for a chart of all meeting room capacities.

MEETING ROOM DELIVERIES For small exhibits, when a drayage company is not being used, standard boxes or packages to and from the exhibit area may be delivered for a fee per item per move. Please contact your Catering/Event Manager for more information. MEETING ROOM RENTAL Please refer to your group Sales agreement MEETING ROOM SET STANDARD Standard meeting rooms include the following items:

Banquet or classroom tables and chairs

Linens (Provided for banquet round tables)

Meeting Pens and Pads

Ice water

Mints/Candies

Basic meeting room set up is included in room rental fee. Depending upon the extent of the setup requirements, additional charges may be incurred. Please contact your Catering/Event Manager for miscellaneous/electrical charge price sheets. All meeting rooms are non-smoking.

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MUSIC/MUSICIANS The hotel has key contacts in the entertainment industry which make it possible to secure the best local, national, and international talents. Please contact your Catering/Event Manager for referrals in booking entertainment. NEWSPAPERS/PUBLICATIONS USA Today is delivered to guest rooms Monday – Friday. OFFICE EQUIPMENT/SUPPLIES Prices are quoted on an individual basis depending on the type of equipment needed as well as the scope of the job requested. Discuss your group’s needs with the Catering/Event Manager. For large quick printing or copying jobs, we recommend contacting: Kinko’s FedEx 180 North High Street Columbus, Ohio 43215 (614) 621-1100 www.fedex.com Monday-Friday: 7am-11pm Saturday-Sunday: 9am-9pm OUTDOOR VENUES The hotel does not provide outdoor venues. PACKAGE ROOM Please refer to the Shipping and Receiving Section. PARKING The Hilton Columbus Downtown offers valet parking for $24 overnight or $15 short-term. Guests will also have access to self-parking in the hotel’s attached parking garage at $18 overnight.

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Bus Parking This Hilton Columbus Downtown does not offer bus parking at the hotel; however, off site bus parking can be arranged for your group. Standard bus parking rates are $50 overnight per bus with charges placed on the group’s master bill. Please note that rates are subject to change for exceptionally oversized motor coaches and vehicles. Please contact your Catering or Event Manager for more details. PERSONALIZED ON-LINE GROUP PAGE (POG) POG is a personalized web page for your attendees to book reservations directly online.

Available at all Hilton Family properties Customize with your program Customize with your logo No charge – it’s FREE

PETS (POLICY) Hilton Hotels welcome pets and has partnered with famed artist William Wegman and Crypton Fabrics to create a line of pet products including custom pet bedding, water bowls and placemats, which will be placed in the guestroom upon request. Upon check-in, guests will also receive a travel tote, a "Pet Friendly Room" door hanger, and PSAA travel tips. Guests may check with the hotel’s Front Desk or Concierge Desk for information on special hotel services available for pet owners including local dog-walking routes and area pet services such as veterinarians, pet shops, groomers and kennels. Maximum weight: 75 lbs Number of pets allowed per room: Two Fee: USD 75.00 Non-refundable Services: We welcome service animals.

Guest traveling with pets will be required to sign a liability release form upon check-in, agreeing to comply with all of the guidelines of the hotel’s pet policy. The hotel’s pet policy will include the following at a minimum:

Pets must be kept on a leash or in a carrier while in public areas

Pets must stay out of all food and beverage areas

Pet owners must be present while any member of the hotel staff is servicing the guestroom

Pet owners must agree to ensure pets do not disrupt the “quiet enjoyment” of other guests due to excessive barking

Pet owners must notify the Front Desk and use the "Pet Friendly Room" door hanger when leaving a pet unattended in a guestroom

POOLS The hotel offers an indoor, heated, saline pool, and whirlpool. Hours of Operation: 6 a.m. – 7 p.m., daily. Open with guest room key card and is complimentary for all guests. Men and Women’s locker rooms are available with showers. Pool Dimensions: Length = 40’-0”, Width = 15’-0” Shallow End Depth = 3’-0”, Deep End Depth = 4’-6” Whirlpool Dimensions: Length = 8’-0”, Width = 6’-0”, Depth = 3’-0”

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DEBRIEF (FORMERLY KNOWN AS POST-CONVENTION MEETING) We encourage our customers to meet with our General Manager during or after the event to provide and review feedback. Your Event Manager will coordinate a convenient time. POST EVENT REPORT For meetings and conventions with more than 100 rooms on peak night, your Event Manager will complete a Post Event Report. This report details room pick-up and food and beverage revenues. POSTING OF EVENTS Your group events will be posted on plasma monitors located in our main lobby, our event space at the Hilton Columbus Downtown and our event space at the Greater Columbus Convention Center. Event will also be displayed on the hotel TV channel played on all guest room televisions. EXECUTIVE SUMMIT (FORMERLY KNOWN AS PRE-CONVENTION MEETING) In order to introduce our clients to the key contacts of the hotel, we would like to arrange a pre-convention meeting a day or two prior to your main group arrival. Please advise your Catering/Event Manager as to who will attend from your organization and what a convenient time would be for this meeting (time ranges from 30 minutes to one hour). Please note that for smaller groups, a smaller more personalized meeting may be set up involving key operational department heads. PRINTING SERVICES Whatever your business needs may be, they can all be accommodated through our in-house Connectivity Center. Prices are quoted on an individual basis, depending on the type of equipment needed as well as the scope of the job requested. In order to address your specific group’s needs, please refer to the Connectivity Center or discuss them with your Catering/Event Manager. Whether you require a fully operational office setup on property or various limited services, the Connectivity Center is designed with everyone’s needs in mind and is available 24 hours per day. For large quick printing or copying jobs, we recommend calling: Kinko’s FedEx 180 North High Street Columbus, Ohio 43215 (614) 621-1100 www.fedex.com Monday-Friday: 7am-11pm Saturday-Sunday: 9am-9pm PUBLIC TRANSPORTATION Public transportation is available from the Central Ohio Transit Authority (COTA). Normal bus fare is $2.00, express fare $2.75; transfers are free. Cars, vans and limos can be rented from a variety of points in the city. Taxi service is provided by many vendors and airport shuttles are available, as well. Central Ohio Transit Authority (COTA) 33 N. High St. Downtown Area (614) 275-5800

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Columbus Yellow Cab 1989 Camaro Ave South (614) 444-4444 Port Columbus International Airport located 8 miles, approximately 11 minutes from the Hilton Columbus Downtown Hotel. Cab fare is approx. $25. PYROTECHNICS Pyrotechnics are not permitted by Hilton Hotels Corporation. RADIOS/PAGERS/NEXTELS We are willing to assist you in obtaining walkie-talkie radios and/or Nextels for use during your program. Please consult your Catering/Event Manager for assistance. RECYCLING At Hilton Worldwide, protecting the Environment is a top priority. Responsible environmental activity is good for both our business and the community. Hilton has developed a comprehensive company-wide policy to promote business practices that help preserve the environment. We provide guidelines for all of our facilities, and our goals are to “Reduce – Reuse – Recycle” as much as we can. REGISTRATION ASSISTANCE If additional staffing is needed for your activity or hospitality desk, please consult with your Catering/Event Manager. Registration attendants are easily scheduled with sufficient notice. REGISTRATION DESKS Your Catering/Event Manager is happy to arrange a hospitality desk for your group. Hospitality desks can be located near the group’s check-in. Phones may be arranged in advance with either in-house extensions or direct dial numbers. Please note that all hospitality desks will be taken down each evening and reset for the next day’s use. Should you require a larger area for an office, storage or hospitality, please consult your Catering/Event Manager for space availability. Handwritten signs and flip charts are not allowed in any hotel public areas. Professionally printed signs may be ordered in advance. RESERVATIONS RAPID! RESERVATIONS AUTOMATED PROCESSING INPUT AND DELIVERY SYSTEM Expedited reservation processing straight from your rooming list into our system.

Eliminates dual entry process Accurate and efficient reservations Supports 3rd Party Clearinghouses No charge – it’s FREE

RESTAURANTS/LOUNGES At Hilton, dining options are designed with you in mind. Start the day with a hearty breakfast or nutritious light bite; savor innovative dishes prepared with only the freshest ingredients, or simply relax with a cup of coffee in the hotel lounge. From business brunches to pre-dinner drinks and everything in between, the options at Hilton are catered especially for you. Coffee Bean & Tea Leaf Catch up with friends over a freshly brewed coffee or a pot of tea and a sandwich in the relaxed coffee bar at the Hilton Columbus Downtown. Hours: Monday-Sunday 6:00am-4:00pm

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Gallerie Bar & Bistro Artfully prepared food from locally sourced ingredients served with French flair. Gallerie Bar & Bistro is surrounded by our extensive art collection on the atrium level. For reservations call 614-484-5287. Breakfast: Monday – Friday 6:30 am – 11:00 am Weekends and Holidays 7:00 am – 12:00 pm Lunch: Monday – Friday 11:00 am – 2:00 pm Weekends and Holidays 12:00 pm – 2:00 pm Dinner: Sunday – Thursday 5:00 pm – 10:00 pm Friday – Saturday 5:00 pm – 11:00 pm Holidays 5:00 pm – 10:00 pm RESTAURANT RESERVATIONS Reservations are strongly recommended for all restaurants in the hotel and in Columbus whether it is for a table of four or a dine-around for 250. RESTROOMS Public restrooms are located in the following areas: The Hilton Columbus Downtown has public restrooms located on the ballroom level of the hotel as well as on the lobby and restaurant levels. GROUP RESUMES A Convention Resume will be outlined by your Event Manager, for most groups larger than 150 guest rooms on the peak night. The Resume should be distributed 7-10 days prior to the start of the convention, as long as the meeting specification details have been provided in the expected time frame, 3-4 weeks in advance. The Convention Resume is an overview for all operating departments, to understand. RIGGING All rigging requirements will be handled by PSAV (Audio/Visual Services), James Waterfield, Director of Event Technology at extension 5232. For additional information or to schedule rigging for your event, please contact PSAV at the above extension. ROBES Two complimentary bath robes are offered in all of our suites and in our executive level guest rooms. ROPES/STANCHIONS The Hilton Columbus Downtown has stanchions with connecting rope for your use included in our standard banquet inventory. For more information on banquet equipment, please contact your Catering/Event Manager. SAFES/SAFE DEPOSIT BOXES If you have items of a valuable nature, we suggest you leave them in a safe. Safe deposit boxes are available, complimentary, at our Front Desk in the main lobby. Electronic room safes are located in each guest room and suite. SECURITY If required, in our sole judgment, in order to maintain adequate security measures in light of the size and/or nature of your function, you will provide, at your expense, security personnel supplied by a reputable licensed guard or

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security agency doing business in the city or county in which we are located, which agency will be subject to our approval. Such security personnel may not carry weapons. SHIPPING AND RECEIVING Packages for functions may be delivered to the hotel up to one week prior to the event/convention. Arrangements must be made through your Catering/Event Manager for storage. Please note that the hotel storage facilities are extremely limited. Please do not ship valuables. We cannot be responsible for contents. When shipping materials to the hotel, please include the following information on all packages to insure proper delivery and storage. Conference Name Event Dates Client / Guest Name Hold for Arrival (arrival date) Attention <your catering/event contact> Hotel Name / Address / City State ZIP Phone Fax Number of packages in that shipment We also recommend that you have a packing slip both inside and outside of each package. Guests will be responsible for the packing and return of all packages. Receiving, handling and shipping charges may apply. No COD packages will be accepted. The Hotel policies on safe package handling are based on advice from the United States Postal Service (USPS) and the Federal Centers for Disease Control and Prevention (CDC). Shipping from the Hilton Columbus Downtown The Hilton Columbus Downtown utilizes FedEx and UPS for our shipping needs. Please see your Catering/Event Manager for pick-up and delivery schedules. A Freight-Forwarding Form should be obtained from your Catering/Event Manager and completely filled out for shipping. SHOPPING Hotel Gift Shop Located in the Hotel Lobby Phone: 614.484-5285 (extension 5285 in house) Hours: Daily Monday - Sunday 7am-9pm Easton Town Center 160 Easton Town Center Columbus, OH 43219 Phone: 614-416-7000 Website: www.eastontowncenter.com Neighborhood: North- 11 miles Easton has an ever expanding list of the nation’s premier retailers. That’s why over 21-million people visit every year! From Nordstrom and Macy’s to Coach, Apple, Victoria’s Secret, Crate and Barrel, and more, Easton offers a diverse retail mix in an open-air pedestrian friendly setting. So drop by and shop till you well, you get the idea Polaris Fashion Place

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1500 Polaris Parkway Columbus, OH 43240 Phone: 614-846-1500 Website: www.polarisfashionplace.com Neighborhood: North-15 miles

Polaris Fashion Place is a considered a major shopping mecca in Central Ohio. A variety of premier stores including Von Maur, Saks Fifth Avenue, Sephora, J. Crew, Express, Swarovski, Accent on Image, featuring Pandora and the Limited make this two level mall a bustling destination shopping area. A $45 million outdoor lifestyle center was added in 2009. Anchored by Barnes & Noble, Destination Maternity and an expanded Forever XXI, the lifestyle area features dining and entertainment at Benihana, Dave & Busters with patio dining available at The Pub, Cantina Laredo and The Cheesecake Factory.

SIGNAGE/BANNERS The Hilton Columbus Downtown takes pride in the condition and aesthetic appearance of our facility. In order to maintain a quality image for all Hotel guests, there are a few things we ask of you during your stay: Only professionally printed signage is allowed in the meeting/convention areas. These signs can be used with easels or in sign stands. No handwritten signs or flipcharts are allowed outside the meeting rooms. No banners can be hung along the walls of the Public Areas. Banners may be hung from the skirting of the hospitality desks and at outdoor functions. Hotel personnel must provide the labor to hang the signs at a fee of $50.00 - $200.00 each. In addition, nothing is to be placed over exit doors or located to conceal or obscure any exit. SITE INSPECTION/PRE-PLANNING Please contact your Catering, Event or Sales Manager to set up a site inspection or a preplanning visit to the hotel. Tasting’s must be coordinated with your assigned Catering/Event Manager. SMOKING Under Ohio law, smoking is not permitted inside the building and is only permitted in the outside designated smoking areas. SOUND SYSTEM The Hilton Columbus Downtown offers meeting rooms with Muzak capabilities offering light back-ground music for attendees. Please contact PSAV (Audio/Visual Services) with questions or if you require additional sound system capabilities for your event. Fees may be assessed for certain hookups as well as hourly labor charges. The Director of Event Technology can be reached at 614.484-5232. SPECIAL MEAL REQUESTS Please consult with your Catering/Event Manager for any special meal requests. The Hilton Columbus Downtown and our Executive Chef are pleased to accommodate your requests to the best of our abilities. STORAGE Storage for your advance boxes and convention supplies is quite limited at the Hilton Columbus Downtown. If you are anticipating shipping a large volume of materials, we suggest you consult your Catering/Event Manager as soon as possible for special instructions on shipping to the Hilton Columbus Downtown. If shipping valuables, please make arrangements to hire and pay for outside security.

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SUITES The Hilton Columbus Downtown offers 48 suites in a variety of sizes to meet your needs. Please ask your Catering or Event Manager for diagrams of these spaces. ….include diagrams?? King Deluxe Suites King bedroom with a separate parlor Hospitality Suites Two room suite with living area, wet bar, conference/dining table Executive Suite One bedroom suite, 1221 sq ft with a separate living, conference/dining and work desk areas Presidential Suite One bedroom suite, 1535 sq ft with a separate living, conference/dining and work desk areas TAXES The current Ohio State General Excise Tax is 6.75%. The current Ohio State Occupancy Tax is 10%. All goods and services are subject to state tax including but not limited to food, beverage, labor, and gratuities.

TAXICABS For the city of Columbus there are a total of seven taxi companies available to our guests. The Hilton Columbus Downtown recommends Yellow Cab at (614) 444-444. Our doormen will gladly call a taxi for you when you are ready to depart. The standard rate for transfers from the Port Columbus International Airport to the <The Hilton Columbus Downtown is approximately $ 25.00 plus gratuity. TEAM MEMBER RECOGNITION If you would like to recognize a member of the Hilton Columbus Downtown team for exception service or hospitality, please contact your Events/Catering Manager for additional information. TELEPHONES/TELECOMMUNICATIONS The following types of telephones are available for guests, meeting and convention service and administrative staff. Please contact PSAV services for questions or pricing on House Phones, DID Lines, DID Enhancements or B1 Telephone Lines for your meeting. Internet Access Please contact your Catering or Event Manager for more information. Guest Room Calls

Type of Call Instructions Rates Direct Dial-Bill to Room EMERGENCY 9+911 No Charge Room to Room No Charge Local 9+Number Local Rate $.10 per minute after 60 minutes 800/888/8xx toll free 9+1+Number Toll Free 1st 60 minutes $.10 per minute thereafter Long Distance 9+1+Number AT&T Operator assisted rate less 50% International 9+011+CC+CC+Number AT&T Operator assisted rate (by country)

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Local, Long Distance and International Calls will be billed to your account only when the call is answered. Applicable Taxes will be added - Rates subject to change. You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call. Hilton subscribes to AT&T Long Distance and Operator Services. You have the right to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier. Direct Complaints to: Federal Communications Commission, FCC Enforcement Division; CCB Room 6202; Washington, DC 20554. State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY 12223 800-342-3377 Voice Mail Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out. To hear messages, if the red light is flashing on your guest room telephone: 1. Lift the receiver 2. Press MESSAGE key. 3. Follow recorded instructions. Should you require assistance while using Voice Mail, simply press the “*” key at any time. Integrated Services Digital Network (ISDN)/T1 Speeds 128kb lines for Internet access Inquire Higher speed ISDN lines available Inquire 1.5 megabyte (options) Inquire TOURS/SIGHTSEEING Our hotel concierge will be on-site throughout your program to assist with any information regarding any tours or sightseeing. Below are a few of the Tour Companies in Columbus: Segaway Tours of Columbus Phone: (614) 222-3005 Website: http://www.segawaytoursofcolumbus.com Enjoy the thrill of riding on a Segway i2 while you discover the charm and history of Columbus. During this 2 hour tour you will explore miles of peaceful parkland along the Scioto River, the thriving Short North arts district, the vibrant Arena District and historic downtown. As you glide, your tour guide will entertain you with fascinating and humorous stories about Ohio’s Capital city. Columbus Food Adventures Phone: 614-440-3177 Website: http://columbusfoodadventures.com From our walking tour of the Short North Arts District featuring artisan producers and the finest local cuisine to exploring the city's colorful taco trucks, we offer something for everyone! We even offer an ethnic food tour to whet your curiosity and your appetite. Our clients include the tourist looking for a unique city tour in which to explore Columbus and local residents wanting to expand their horizons and have fun

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while doing it. Group tour and private tour options are available for the culinary explorer inside of you. If you're visiting Columbus, Ohio, this unique culinary attraction is not to be missed! TRASH REMOVAL Please contact your Catering/Event Manager should you require shredding services or require special handling of trash services. Extraordinary amounts of trash may require additional fees to cover the cost of dumpster removal and replacement. TUXEDOS/FORMAL WEAR If you are anticipating a large delivery of tuxedos on site, please advise your Catering/Event Manager in advance. The following companies offer tuxedo rentals: The Men’s Wearhouse 1763 Olentangy River Road Lennox Town Center Columbus, OH 43212 614-297-0506 Hours: M-F 10:00-9:00; Sat 9:30-9:00; Sun 11:00-6:00 VIDEO CHANNEL Please contact your Catering or Event Manager for more information. VOICE MAIL All guest rooms have a voice mail message service. Group voice mails may be left; however, please note that this process is time consuming as each room number needs to be programmed individually. Labor fees may be assessed; for more information and pricing please contact your Catering or Event Manager. WEATHER Depending on the season, the weather in Columbus varies from a low of 25 degrees to a high of 86 degrees. Before visiting the Hilton Columbus Downtown we recommend that guests check the local listings to determine the weather conditions. For up to date weather information please click here to visit weather.com forecasts for Columbus, Ohio. WHEELCHAIRS If a guest requires a wheelchair, we can arrange a rental for them at their own expense. If a guest requests that we rent a wheelchair, please note that we can coordinate the rental, but will be unable to cover the expense. The following companies have wheelchairs for rent and will deliver to the Hilton Columbus Downtown Advanced Medical Supply Inc. 4840 W. Broad St. Columbus, OH 43228 Direct: (614) 870-0111 http://www.amscolumbus.com WIRED PAYMENT If you would like to have payment wired, please notify your Catering/Event Manager for instructions. WORSHIP SERVICES The following is a list of nearby locations.

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Baptist Shiloh Baptist Church 720 Mt. Vernon Avenue Columbus, OH 43203 614- 253-7946 Service: Call for information

Buddhist Columbus Karma Thegsum Choling 231 S Grubb St Columbus, OH 43215 614- 228-6546 Service: Call for information

Catholic Saint Joseph Cathedral 212 East Broad Street Columbus, OH 43215 614-224-1295 Service: Call for information

Christian Christ Church Anglican 43 W. 4th Ave Columbus, OH 43201 614-294-6233 Service: Call for information

Church of God Meadow Park Church of God 2425 Bethel Rd. Columbus, OH 43220 614-451-8745 Service: Call for information

Episcopal Trinity Episcopal Church 125 E Broad St. Columbus, OH 43215 614-221-5351 Service: Call for information

Jehovah’s Witness 1555 College Avenue Columbus, OH 43209 614-231-3553 Service: Call for information

Jewish Temple Israel

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5419 East Broad St. Columbus, OH 43213 614-866-0010 Service: Call for information

Lutheran Christ Lutheran Church 2314 East Main Street Bexley, OH 43209 614-235-2314 Service: Call for information

Methodist Broad Street United Methodist Church 501 East Broad Street Columbus, OH 43215 614-221-4571 Service: Call for information

Mormon The Church of Jesus Christ of Later-day Saints 79 East 12th Avenue Columbus, OH 43201 614-291-5769 Service: Call for information

Protestant St. John’s Evangelical Protestant Church 59 East Mound Street Columbus, OH 43215 614-224-8634 Service: Call for information

ZIP-OUT CHECKOUT With Zip Checkout, your room folio is at your door early in the morning of your departure. Simply verify the charges, use the television remote or dial extension 55 to Checkout. Please leave your keys in the room. If you are not departing the hotel immediately, luggage storage can be arranged at the bellman’s desk.