meeting # 83 welcome to the minnesota sharepoint user group november 9 th, 2011 real world...
TRANSCRIPT
Meeting # 83
Welcome to the Minnesota SharePoint
User Group
http://www.sharepointmn.com
November 9th, 2011
Real World SharePoint Stories and Solutions
Michelle Gilbert, Dan Platt, & Nick Giuliano
Meeting # 83
Agenda
• Introductions• Intranet for the Legal Industry – Michelle Gilbert• Tennant Company’s New Website – Dan Platt• Break• Driving Efficiencies Through Effective Planning & Budgeting
with SharePoint 2010 – Nick Giuliano• Panel Q & A
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User Group Goal / Objectives
Develop and support a local community focused on Microsoft SharePoint Technologies
• Educate user group members about SharePoint Technologies• Transfer knowledge within the community• Communicate best practices• Introduce new products / solutions
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Introductions – MNSPUG Sponsors
Avtex (www.avtex.com) • Technology consulting company• Practice area focused on SharePoint
Benchmark Learning (www.benchmarklearning.com)• Training on many technologies
Microsoft (www.microsoft.com)
Wrox Press (www.wrox.com) O’Reilly (www.oreilly.com)
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www.SharePointMN.com
• Website for user group• SharePoint resource documents• SharePoint resource links• RSS Feeds • Meeting Schedule• Past User Group Presentations
• [email protected] www.sharepointmn.com
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Social Networking• Linked In group – The most interactive… includes job postings…
http://www.linkedin.com/groups?gid=1878792
• Facebook group
http://www.facebook.com/home.php?#/group.php?gid=27333305456
• Twitter tags - @MNSPUG and #MNSPUG
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Upcoming Schedule• Next Meeting
• December 14th 9:00 AM to 11:30 AM
• Microsoft Technical Center - Edina
• Topic: Social Networking for the Enterprise
Check www.SharePointMN.com for updates!
• Ongoing Schedule• 2nd Wednesday of every month
• 9:00 to 11:30 am
• Microsoft Technical Center - Edina
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Local and Online EventsScarePoint Saturday – April 14th , 2012http://www.sharepointsaturday.org/twincities/default.aspx Normandale College– Bloomington, MN
Microsoft Webcast Calendar of Eventshttp://www.microsoft.com/events/webcasts/calendar/monthview.aspx#filter
SharePoint ShopTalk (Online) – Every Thursday @ 11:30 AMhttp://sharepointshoptalk.blogspot.com/
SharePoint Legal Users Group – 3rd Thursday @ 12:00 to 1:00 p.m.Contact - michelle.gilbert2gpmlaw.com
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Surveys & Giveaways!
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Presenters
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Michelle Gilbert• Web Administrator, Gray
Plant Mooty• Interests: SharePoint
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Quick Intro
Dan Platt– Online Marketing Manager
• Contact Info– Email: [email protected]– www.linkedin.com/in/danjplatt– Twitter: @danplatt
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Quick Intro
Nick Giuliano, PMP, V-TSP• Project Manager/BA• GNet Group• Caffeine Enthusiast
LinkedIn: nicholasgiulianoTwitter: @Nick_GiulianoEmail: [email protected]
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SharePoint 2010Intranet for the Legal Industry
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Vision:
Provide a view of organizational information that simplifies employee interaction with business systems, facilitating collaboration and business processes while improving productivity, communication, and satisfaction.
• We selected SharePoint 2010 Standard as our Intranet• User count: 350 +• 3 Office locations• Host internally• Launched 1st phase in August, 2011
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Business Goals• Provide a firm wide communication tool for events and announcements.• Have a personalized home page per office location.• Link business tools and systems to one portal for easy access.• Connect to our document management system.• Create document collections for improved search.• Improve communication and collaboration across practice groups which
tend to operate like silos.• Create robust user profiles for expertise search.• Provide robust content for the administrative, committee, practice group
and client team pages.• Improve search results.• Use discussion boards, blogs, wikis when applicable.
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First Phase Accomplishments
Goal: Provide a portal environment for general firm information sharing and communication
• Announcements Web Part• Administrative Sites/Content• Practice Group Sites/Content• Firm Wide Events Calendar• New Employees Web Part• Birthday and Anniversary Calendar• Culture Corner (Classifieds, HelpDesk, Going Green)• Weather Web Part• RSS and Twitter Feeds• Link to our document management system• Collections of Documents (Business Forms Index/Policy Manual)
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Second Phase Plan
Goal: Provide a portal environment for administrative and practice group collaboration.
• Activate My Sites (Allow Edit Profile)• Create more robust Secured sites• Determine valuable financial information and create dashboards• Enhance User Profiles to capture expertise, clients, sharing knowledge• Create more HR forms• Enhance our meta, keyword and taxonomies for improved search
results
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Questions???
• SharePoint Legal User Group: Began August, 2011
Meets the 3rd Thursday of every monthDate: November 17th
Time: 12:00 – 1:00 pmTopic: Information Architecture (4th Event)Contact: [email protected]
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Public Facing, Global, Multi-language SharePoint Implementation
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Who is Tennant Company?Founded: 1870 by George H. Tennant as wood
products companyBusiness: Leader in designing, manufacturing and
marketing equipment and services that help create a cleaner, safer, healthier world
2010 Revenues: $668M2010 Employees: 2,800NYSE : TNCBrands:
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We make products like this…
Carpet Extractors ScrubbersVacuums
Sweepers Industrial & City Cleaning
Burnishers
Industry-Leading Technology
Coatings
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For customers like these…
Key Markets:• Building Service
Contractors• Retail• Hospitality• Healthcare• Education• Government• Warehousing• Manufacturing• Aviation• And more…
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The urgency to change our public website!
• In 2010 we upgraded our content management tool used to manage our public website.
• The tool turned out to be a clunker!- Page loads spiking to 5-13 seconds- Drop in lead conversions- Increased maintenance - Unable to share content between language sites- Performance was so poor (outside the US) our
global site admins could no longer make changes
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Project Goals (Beyond performance improvements)
• Leverage investment across all platforms• Implement new, automated translation process• Redesign navigation and branding• Share content globally more easily• Provide our machine manuals with search
functionality• Centralize management of product content• Reduce maintenance• Integrate with other business systems
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Project Accomplishments
• 7 months (start to finish)• 300+ pages of content from scratch• 18 language variations (3 brands)• Move to new hosted environment• SharePoint learning curve
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Global Metrics BeforeAfter
(Year 1)
Page load time Avg. 5-25 sec Avg. 5 sec
Influence (# of visits annual) 952,402 1,000,000
Engagement (time on site) 4:15min 4-5min
Conversion rates 1% 1.6%
Internet leads (annual) 13,417 16,000+
Success = Extraordinary User Experience
Success Metrics Goals
Actual 1-3
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Lessons learned: Tips for others
• Take your time for Envisioning• Detailed UI specs (from visitors and admins point of view)
• Optimize for SEO from the start • Dedicated team on both sides• Onsite at Avtex with development team weekly• Common bug tracking tool - Bontq (UAT & development teams)
• Executive sponsors for support• A plan for content updates – it isn’t a one time event• Plan for the unexpected!
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Building on our success
• New enhancements • Extranet with ecommerce capabilities• Intranet
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Questions?
Meeting # 83http://www.sharepointmn.com
Driving Efficiencies Through Effective Planning & Budgeting with SharePoint 2010
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Overview
• Introduction to GNet Group• Key Business Processes: Planning and Budgeting• Case Study - Wilder Foundation• Microsoft SharePoint Composites & Insights• Planning and Budgeting Architecture• Demonstration• Links and More Information
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About GNet Group
• Managed Gold Certified Partner focused on Empowering Data Driven Strategies
• Leading Provider of SharePoint and Microsoft BI Solutions
• Finalist for Global Business Intelligence Partner of the Year 2011
• HQ in Minneapolis/Saint Paul, local office in Dallas, offshore development center in Pune, India
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Key Business ProcessesInefficiencies are Painful• Complex Processes with Unknown Status• Multiple Sources of the Truth and Information Silos
Planning and Budgeting• Spreadmarts & Excel Jedis• Version X, Edited by Y,
Reviewed by Z, FINAL COPY, “USE THIS ONE”, “OLD”, “OLD_v1”
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Microsoft Case Study• Amherst H. Wilder Foundation• Legacy budgeting system reached EoL• Wilder wanted a SharePoint-based Microsoft BI solution• GNet Group created a SharePoint solution leveraging
InfoPath forms services and the SQL Server BI stack• The solution:
― Reduced planning effort by 50%― Provided a reliable, single source of truth― Strategically positioned SharePoint and BI stack
providing future expansion and agility
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GNet Planning and Budgeting Solution Architecture
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Demonstration
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For More Information
Wilder Foundation Case Studyhttp://www.microsoft.com/casestudies/default.aspx
GNet Group Website http://www.gnetgroup.com Blog http://gnetgroup.wordpress.comYouTube http://www.youtube.com/user/GNetGroup LinkedIn GNetGroupTwitter @GNetGroup
Microsoft SharePoint 2010 http://sharepoint.microsoft.com
Office InfoPath 2010 http://office.microsoft.com/en-us/infopath/
Meeting # 83http://www.sharepointmn.com Meeting # 79
Q & A Panel
http://www.sharepointmn.com
Meeting # 83
Last But Not Least
• Please Fill Out Evaluations• Drawings for Giveaways
Meeting # 83http://www.sharepointmn.com Meeting # 79
Thanks for coming!
http://www.sharepointmn.com