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  • 7/27/2019 Meet Me Exercise

    1/5

    AVA00836H00 Avaya Communication Manager Basic Administration

    Module Ten - Basic Features

    This work product, excluding any embedded Accenture material,Participant Guide is confidential and proprietary to Avaya.Issue 6 - July 2006 Module 10-25

    Lab Exercise

    Exercise 7 Add Announcement Extensions

    You need to assign an extension for each announcement to record. Afteryou define an announcement extension, you use it to record and accessthe announcement.

    Follow the steps below to add announcement extensions for Meet-meConferencing:

    1. To view the Announcement/Studio Sources form, type change

    announcements. Press Enter.

    2. Follow the chart below to complete the Announcement/StudioSources form.

    Ext Type Name Port Q Pr

    7101 Integrated Meet-

    me_Welcome

    Location of

    announcement

    board (use list

    configuration all

    command)

    y n

    7102 Integrated Invalid1 Location of

    announcement

    board

    y n

    7103 Integrated Invalid2 Location of

    announcement

    board

    y n

    7104 Integrated Meet-me_Idle Location of

    announcement

    board

    y n

    7105 Integrated Meet-me_Full Location of

    announcement

    board

    y n

    7106 Integrated Meet-me_Join Location of

    announcement

    board

    y n

    3. Press F3 to save changes.

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    Avaya Communication Manager Basic Administration AVA00836H00

    Module Ten - Basic Features

    This work product, excluding any embedded Accenture material,is confidential and proprietary to Avaya. Participant Guide

    Module 10-26 Issue 6 - July 2006

    Lab Exercise

    Exercise 8 Record Announcements

    To record announcements, you must have a COS that has ConsolePermissions enabled. Verify your COS features. If you do not haveConsole Permissions enabled, consider creating a new COS for yourstation. This prevents unauthorized users from recording announcements.

    To record announcements:

    1. Dial the Announcement Access FAC

    2. Dial the announcement extension number

    3. When you hear the dial tone, dial 1 to begin recording

    4. Dial # to end the recording

    5. Dial 2 to listen to the recordingNote: To delete a recording, dial 3

    Using the instructions above and the sample recorded announcements,record the various greetings for Meet-me conferencing.

    Sample scripts

    Extension Name Script

    7101Meet-me

    Welcome

    Welcome to the Meet-me Conferencing

    Service. Enter your conference access code.

    7102 Invalid 1 The access code is invalid. Please enter theaccess code again.

    7103 Invalid - 2

    The access code is invalid. Please contact

    the conference coordinator to make sure you

    have the correct conference telephone

    number and access code. Good-bye.

    7104 Meet-me Idle You are the first party to join the call.

    7105 Meet-me Full

    This Meet-me Conference is full. Please

    contact the conference call coordinator for

    assistance. Good-bye.

    7106 Meet-me Join Your conference call is already in progress

  • 7/27/2019 Meet Me Exercise

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    AVA00836H00 Avaya Communication Manager Basic Administration

    Module Ten - Basic Features

    This work product, excluding any embedded Accenture material,Participant Guide is confidential and proprietary to Avaya.Issue 6 - July 2006 Module 10-27

    Lab Exercise

    Exercise 9 - Create a Meet-me Conference Vector

    The Call Vector form allows you to program a series of commands thatspecify how to handle calls directed to a VDN.

    Follow the steps below to create a vector.

    1. To view the Call Vectorform, type change vector 90. Press Enter.

    BThe number of vectors supported by Communication Manager isconfiguration-specific.

    2. Follow the chart below to enter data in the correct fields on the CallVectorform.

    Field Value

    Name Meet-me Vector

    Meet-me Conf y

  • 7/27/2019 Meet Me Exercise

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    Avaya Communication Manager Basic Administration AVA00836H00

    Module Ten - Basic Features

    This work product, excluding any embedded Accenture material,is confidential and proprietary to Avaya. Participant Guide

    Module 10-28 Issue 6 - July 2006

    Lab Exercise (cont.)

    3. Follow the chart below to complete each vector step on the CallVectorform.

    Vector Step Value01 go to step 14 if meet-me-full

    02 collect 6 digits after announcement 7101

    03 go to step 7 if digits = meet-me-access

    04 collect 6 digits after announcement 7102

    05 go to step 7 if digits = meet-me-access

    06 disconnect after announcement 7103

    07 go to step 11 if meet-me-idle

    08 announcement 710609 route-to meet me

    10 stop

    11 announcement 7104

    12 route-to meetme

    13 stop

    14 disconnect after announcement 7105

    15 stop

    4. Press F3 to submit changes.

    Questions Administer Meet-me Conference

    Now that you have had a chance to practice administering meet-meconference features, lets review what weve learned.

    1. How will you use Meet-me Conferencing in your company?

    2. After training, where can you find the appropriate documentation thatexplains how to administer meet-me conference?

  • 7/27/2019 Meet Me Exercise

    5/5

    AVA00836H00 Avaya Communication Manager Basic Administration

    Module Ten - Basic Features

    This work product, excluding any embedded Accenture material,Participant Guide is confidential and proprietary to Avaya.Issue 6 - July 2006 Module 10-29

    Lab Exercise

    Exercise 10 - Create a Meet-me Conference VectorDirectory Number (VDN)

    A VDN is an extension number used to access a call vector. Each VDN ismapped to one call vector. VDN stores the Meet-me conferenceparameters. The first parameter is the Conference Access Code. If anaccess code is assigned, each user dialing in to the conference call mustenter the correct access code to be added to the call. The secondparameter is the Conference Controller. The Conference Controllercontrols which user is allowed to change the access code for a Meet-meConference VDN using the feature access code. The Meet-me conferenceparameters appear on the Vector Directory Numberform.

    Follow the steps below to create a Meet-me Conference Vector Directory

    Number.

    1. To view the Vector Directory Numberform, type add vdn 5000.

    Press Enter.

    2. Follow the chart below to complete the Vector Directory Numberform.

    Field Value

    Name Meet-me VDN

    Vector Number 90

    Meet-me Conferencing Y

    Conference Access Code (on page 2) 135792

    Conference Controller (on page 2) blank

    3. Press F3 to submit changes.