meet ing challenges · 2019-08-09 · amidst the global complexities of the 21st century. to day,...
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A N N U A L
R E P O R T
ChallengesMeeting the
OurTimeoƒ
F i n a n c i a l H i g h l i g h t s
A t l a n t i c M u t u a l C o m p a n i e s
Combined StatutoryFinancial HighlightsFor the years ended December 31 ($ in thousands)
2001 2000 % Change
Gross premiums written $ 1,000,064 $ 915,791 9.2)
Net premiums written 634,256 738,290 (14.1)
Claims incurred 645,747 544,686 18.6)
Dividends to policyholders 10,892 12,030 (9.5)
Investment income 74,122 86,682 (14.5)
Net income (loss) (14,274) 11,215 —
At year end
Total admitted assets 1,763,794 1,794,837 (1.7)
Policyholders’ surplus 420,393 471,706 (10.9)
$1,000
900
800
700
600
500
400
300
200
100
01997 1998 1999 2000 2001
Gross premiums written($ in millions)
$1.8
1.7
1.6
1.5
1.4
1.3
1.2
1.1
01997 1998 1999 2000 2001
Total admitted assets($ in billions)
In its 160-year existence, Atlantic Mutual
has participated in major events in the
history of the United States such as
insuring Union shipping during the Civil
War, insuring part of the Titanic’s hull
on her ill-fated maiden voyage and insur-
ing risks in and around the World Trade
Center during the horrific terrorist attack
on September 11. Atlantic Mutual’s
corporate headquarters and New York City
branch are located at 140 Broadway, just
one short block from the site of the for-
mer World Trade Center. All employees
evacuated safely from our building after
the event, but many of our policyholders
and producers were not as fortunate. We
express our deepest condolences to all of
the families who suffered the loss of
loved ones during the attack on America.
There was little disruption in our service
after September 11, and full New York City
operations were resumed within a few
days since our Customer Service Center
is located in Roanoke, Virginia, and we
were also able to back up New York City
operations in our nearby Melville, New
York and Madison, New Jersey facilities.
As featured in this report, the focus of
the organization quickly became the
recovery of our policyholders and
producers. Existing claims catastrophe
response procedures were initiated
immediately after the disaster.
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 1
To OurPolicyholders
andProducers:
T O O U R P O L I C Y H O L D E R S A N D P R O D U C E R S
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E2
Financial resultsGross premiums written of $1.0 billion
were 9.2 percent higher compared to
last year. While we enjoyed premium
growth in all of our business units, the
Marine Division in particular had a
banner year with a 34.0 percent rise in
premiums. After declining prices
throughout the 1990s, property and
casualty insurance prices in 2001 con-
tinued the upward trend that started
in the prior year. Due to extraordinary
increases in reinsurance costs as a
result of September 11, premiums are
expected to remain firm in 2002.
A net loss of $14.3 million was
incurred in 2001 compared to $11.2
million of net income in 2000. The loss
was primarily attributable to claims
from September 11. As a mutual
insurance company, Atlantic Mutual’s
focus is on its claims-paying ability
through adequate liquidity and strong
solvency rather than short-term earn-
ings. To that end, Atlantic Mutual
fulfilled its mission with flying colors
by promptly and fairly responding to
all claims from September 11.
While our equity portfolio declined by
6.1 percent during 2001, the result was
favorable compared to the 12.1 percent
decline experienced by the total market.
Atlantic Mutual is a long-term investor
in quality large and small companies.
Our portfolio is well diversified and
carefully managed to a prudent level
in keeping with the size of our assets
and surplus.
Terrorism insuranceMost insurance policies have long
excluded acts of war, but not necessarily
terrorism. While September 11 could
logically be considered a war as stated
by the President, it was not part of a
declared war, and the industry did not
attempt to apply war exclusions. As
with other major catastrophes such
as Hurricane Andrew in 1992, which
resulted in estimated insured losses of
$15.5 billion, the industry responded
swiftly to settle claims as a result of
September 11. The property and casu-
alty industry has a positive record in
responding to natural disasters.
Unfortunately, the September 11
attack was man-made, and it will
result in the largest insured loss in
history. According to the Insurance
Information Institute, the insured loss
is estimated to be $40 billion. This
extraordinarily large sum will be paid by
private capital without help from the
government. There was no governmental
bailout of the insurance industry.
In the debate about how much insur-
ance industry capital exists to pay
terrorism claims, there has been reckless
speculation that trillions of dollars are
available. According to the Insurance
Information Institute, there is less than
$100 billion of property and casualty
surplus backing target lines such as
commercial property, liability and
workers’ compensation. This same
surplus must also back up non-terrorism-
related claims for these lines. Life
insurance industry capital is, of
course, not available for property
and casualty claims.
“We would like to thank our
We also extend our appreciat
Together, we renew our promi
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 3
The key question is how will the risk
of terrorism be managed in the future.
Terrorism reinsurance is generally not
currently available for commercial risks,
and few, if any, insurance companies
have the financial capacity to insure
terrorism without reinsurance.
Terrorism is not a predictable, insurable
event, but it is a problem for our entire
society. The insurance industry needs a
cooperative effort with the government
to provide transitional protection until
a permanent solution for terrorism
insurance is developed. As of this
writing, such legislation has not been
enacted. Government and all business
must work together to find solutions
that will allow our economy to grow.
Without terrorism insurance, com-
mercial transactions involving target
risks will be difficult, and the economy
will suffer.
Trustee ChangesAt the December 2001 BoardMeeting, E. Virgil Conway retiredfrom the Boards following 27 yearsof distinguished service. His valuableguidance and insight will be greatlymissed. At the February 2002 meeting,Niels M. Johnsen, Chairman of theBoard of Central Gulf Lines, wasappointed a trustee of AtlanticMutual Insurance Company and adirector of Centennial InsuranceCompany and Atlantic SpecialtyInsurance Company.
Officer AppointmentsDiane T. DeSantiAssistant Vice PresidentPersonal Insurance Division
William JungreisAssistant Vice PresidentSurety
Curt GoetschVice PresidentPersonal Insurance Division
Mava D. WingateVice PresidentPolicyholder Services
James A. NaughtonVice President Commercial Insurance Division
policyholders and producers for their strong support.
tion to our Board and employees for their contributions.
se to help our customers meet the challenges of our time.”
Klaus G. Dorfi (Right)Chairman of the Board andChief Executive Officer
Kermit C. Smith (Left)President and Chief Operating Officer
T H R O U G H U N C E R T A I N T I M E S …
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E4
A Beacon
ofResponsiveness and
Innovation
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 5
Understanding and responding to the
needs of producers and policyholders,
especially in turbulent times, have been
hallmarks of Atlantic Mutual’s long and
distinguished history.
The national tragedy of September 11,
unparalleled in our country’s history, has
challenged not only the nation and its
people, but also the insurance industry
that supports us all. Atlantic Mutual is
used to such challenges. We have provided
quality insurance for more than 160 years—
from covering the first clipper ships that
drove America’s early economic expansion
to providing policies for a range of risks
amidst the global complexities of the
21st century.
Today, as the marvels of advanced
technology help us bridge the limitations
of time and distance, we continue to be a
beacon of innovation—developing new
products and improving service to help
our producers and policyholders meet
the challenges of our time.
As a large company that still offers the
personal touch, Atlantic Mutual has the
expertise and a wide range of products
and services that enable policyholders to
enjoy the fruits of their accomplishments
with a sense of security.
And as a mutual company, we’re able to
set our sights beyond the next quarter
and into the future. This means offering:
• Policies that are comprehensive, tailored
and appropriate;
• ISO 9002 certified loss control services
that can reduce risk and save policy-
holders money; and
• Claims handling that is considerate,
fair and responsive.
This attention to detail in all aspects of
our business—with a focus on your
future—is what separates us from
other insurance companies. It’s a legacy
of service and strength that’s reflected
in our new logo. The new design says,
simply, we’re the same company we’ve
always been, only better. We’ve been there
“When it Counts®” for 160 years, with an
uncommon ability to embrace the future
with innovative products and technologies.
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E6
An unprecedented effortAtlantic Mutual’s culture of caring was clearly
demonstrated by the outpouring of support
for our New York City colleagues, producers,
and policyholders in the aftermath of
September 11.
Although our New York City offices were
closed until October 17, we were able to
resume operations quickly and respond
effectively to our policyholders and producers.
The IT, telecommunications and facilities
management people quickly moved our
New York employees to our offices in Madison,
New Jersey and Melville, New York. Our claim
reporting hotline operation is based in our
Roanoke, Virginia office, so those operations
suffered no disruption.
Through it all, the courage and resiliency of
the entire New York staff was extraordinary.
Everyone at Atlantic is proud of them and the
way they assisted producers and policyholders
in such trying times.
Progress in 2001Despite the jarring impact of September 11,
the Commercial Insurance Division made
substantial improvements during 2001 in
operational efficiencies and pricing.
The company’s series of @vantage® products—
which combine liability, umbrella, property,
automobile, crime and inland marine coverages
into one convenient product—enjoyed con-
tinued success in 2001 and was a positive factor
in the division’s growth. Customized for such
industries as financial services, technology,
plastics, food, metalworkers, retailers, profes-
sional services, wholesalers and printers, the
series now includes @vantageSelect® for small
businesses.
All of these products are being increasingly
supported by AbizSM, our expanding and
popular online information portal that lets
agents apply for, endorse and renew commercial
property and casualty insurance for their
clients with ease, and have access to the same
information that our underwriters and claims
representatives use.
Also in 2001, our Central Accounts Department
(CAD) was created in Roanoke to handle
smaller accounts with standardized processing,
which will provide quicker, more consistent
service to our agents. And, the Commercial
Insurance Division expanded internationally
with Atlantic Mutual International, Ltd., a wholly-
owned subsidiary based in London, that offers
coverage for policy holders with exposures in
the countries of the European Union.
Commercial
Robert G. HimmerSenior Vice President
Commercial InsuranceDivision
When it counts®
The offices of three Taiwanese banks
in or near the World Trade Center—
First Commercial Bank, Chang Hwa
Commercial Bank, and International
Commercial Bank of China—were
torn apart on September 11.
Represented by The Chen Agency,
these bank operations managed to
recover more quickly than most, thanks
to the speed and responsiveness of
Atlantic Mutual. International
Commercial Bank began receiving
payments within a week of the initial
damage assessment, and it was back in
its offices within a month. First
Commercial and Chang Hwa
Commercial had to relocate entirely,
but Atlantic Mutual quickly laid out
substantial advances to help them
resume operations, and each bank
was well on its way to full recovery as
information gathering and construction
got underway. “I’ve got nothing but
praise for Atlantic Mutual. There is no
one better,” says Henry Chen. “They
are compassionate, reasonable and
fast,” he says. “This is not a compliment
but a fact.”
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 7
Grace under fire“It was a harrowing experience for anyone in the
office that day,” recalls John Tillistrand, vice
president of Atlantic Mutual’s Northeast Region.
“Some of our people not only witnessed the
devastation up close, but they had to make their
way through the chaos and debris, unable to
contact their loved ones for quite some time,” he
says. “Our first priority was to ensure the physical
and emotional well being of each employee.”
Under the leadership of Tillistrand and the man-
agement team, what followed was a determined
and spirited effort to get back to business.
“We quickly contacted all agencies and brokers
and were able to write new business and book
renewals,” Tillistrand explains. “We were particu-
larly focused on helping the three major brokers
based in the World Trade Center—Aon, Marsh and
Frenkel— as they scrambled to recover,” he adds.
“It’s difficult to see so many people hurting,”
Tillistrand says. “But we believed that the best
therapy was to resume our lives quickly and come
back stronger than ever. I’ve been amazed at how
successful our people have been. And our senior
management never wavered, maintaining a focus
on taking care of our people and business partners.”
“We believed that thebest therapy as anorganization was toresume our lives asquickly as possibleand come backstronger than ever.”
John Tillistrand, Vice President,Commercial Insurance Division(Northeast Region), commenting on September 11
“I’ve got nothing but praise for Atlantic Mutual. There is noone better…This is not a compliment but a fact.”
Henry Chen, The Chen Agency
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E8
Building on a noble traditionThanks to our distinguished reputation
and a staff of responsive, highly qualified
specialists who understand the risks and
businesses they insure, the Marine and
Surety Division enjoyed solid growth,
despite an unsettled marketplace and
economy.
On sea or land, Atlantic insures cargo in
transit—just as it has since the middle of
the 19th century. And we continue to set
the course for marine insurance by adding
new products—like @vantage® for
Cargo—to meet current needs, while
incorporating Internet-based technologies
to streamline account management,
processing and communications.
The goal: to provide the greatest amount
of flexibility in our policies, and speed
and reliability in our service delivery—
for everyone from commercial shippers
to private yacht owners.
Our Inland Marine programs—developed
through our close partnerships with
agents—are designed to address specialized
property insurance needs. Tailored policies
have been developed for everything from
contractors’ equipment to builders’ risk
exposures, from transportation to ware-
housing, and from fine arts to race cars.
In 2001, Inland Marine introduced a
new product for the communications
industry, covering assets such as towers,
transmitters, satellite dishes, and studio
and broadcasting equipment.
Meanwhile, our two-year-old Surety
business is enjoying great success in
both the contract and commercial
fields, providing guarantees for public
construction projects, as well as bonds
for license, permit, court and fiduciary
obligations. Ultimately, Surety offers our
agents and policyholders additional
opportunities to do business with
Atlantic, while giving us a chance to
further develop the strong relationships
that are so vital to our overall success.
Marine & SuretyThomas P. GorkeSenior Vice PresidentMarine & Surety Division
Gentlemen, start your coverageMany leading race car drivers—including
stars such as Richard Petty, Dale
Earnhardt Jr., Bobby Labonte and Kenny
Bernstein—enjoy the peace of mind of
having Atlantic Mutual insure their cars,
related equipment and spare engines
when they’re idle or in transit. A key part-
ner in this market is K&K Insurance of
Fort Wayne, Indiana. David Hatlem,
K&K’s vice president for Motor Sports,
says, “Atlantic provides the underwriting
flexibility needed to work in this unique
environment. Our relationship is a true
partnership in every sense of the word.”
Crossing that bridge The State of Connecticut found itself in
a difficult spot when the construction
company contracted to rebuild New
Haven’s Tomlinson Bridge was unable
to complete the project. With costs and
delays mounting, the original contractor’s
surety company and the state hired
Cianbro Corporation—a Maine-based
company with expertise in bridge con-
struction and repair—to finish the job.
On such a large public project, contractors
are required to carry surety bonds, and
that’s where Atlantic’s Surety Division
stepped in.
Working closely with the Dunlap
Corporation, the agency for Cianbro,
Atlantic was one of three surety companies
to guarantee the $68 million “rescue”
project. Cianbro got the “unbuildable”
bridge back on track and on schedule,
with completion expected in the summer
of 2002. “Surety is a relationship business,
built on trust,” says Michelle Orlando,
vice president of Dunlap, an HRH
company. “We know and think very
highly of the key players at Atlantic
Mutual. We were happy to have them
on board to help get this difficult project
going and on to completion.” Tom Stone,
Cianbro’s CFO, says, “We’re very fortunate
to have Atlantic participate as an important
player in our surety bond program. As a
stakeholder in our company, their support
is essential.”
Cruising with confidenceAlerionTM, Atlantic Mutual’s Luxury Yacht program, offers an insurance product tailored
to the needs of high-end consumers and specialized producers. Designed to insure yachts
valued at between $1 million and $40 million, AlerionTM is now the industry benchmark
for innovative coverage, creative and expert underwriting, policyholder service, and rapid
claim response. In partnership with network agent Carle & Carle/Frenkel of Englewood
Cliffs, New Jersey, Atlantic was selected as the carrier for the prestigious New York Yacht
Club/Team Dennis Conner’s 2003 America’s Cup campaign. AlerionTM was also chosen
to insure the Commodore’s yacht, as well as many others owned by New York Yacht
Club members.
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 9
“Atlantic provides theunderwriting flexibilityneeded to work in thisunique environment.”
David Hatlem, K & K’s vice president for Motor Sports
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E10
The sophisticated approachto personal insuranceRecent events in the United States
have heightened awareness about
appropriate insurance coverage—
for affluent individuals as well as
businesses.
That’s why Atlantic's Personal
Insurance Division provides the
highest quality products and services.
We understand that our policyholders
view their possessions as an important
part of their lifestyle, and place a
high value on simplicity, clarity and
convenience.
A case in point is our Atlantic Master
Plan®, a comprehensive policy that
provides insurance for multiple homes,
automobiles, boats, valuable posses-
sions and personal liability—all in
one streamlined, easy-to-understand
package.
Based on feedback from our agents,
moreover, we have enhanced the
Atlantic Master Plan® to better meet
our insureds’ changing needs. These
enhancements include automatic
coverage for identity fraud, credit
card theft over the Internet, personal
computer data loss due to computer
viruses, and losses to business property
in the home. We also offer special
coverages tailored for professionals
such as attorneys, architects and
physicians.
Another unique program designed
for this market includes worldwide
coverage for collectibles and valuables,
including heirlooms and fine art.
The valuables policy is supported by
our access to a network of appraisers
who can help insureds determine the
appropriate insurance limits for their
valuables, and a network of restoration
professionals who can help repair
damaged pieces.
What’s more, the Personal Insurance
Division has also introduced a new
home appraisal unit to make sure your
policy limit is a true reflection of your
home’s replacement value. Our well-
trained professional appraisers will
also provide a custom appraisal report
containing important information to
help make your home safer.
All of our personal lines products are
supported by our superior claims
service that includes offices throughout
the U.S. as well as a 24-hour, toll-free
claims reporting number. Our claims
operation enjoys a reputation for
responsiveness, fairness and customer
satisfaction.
PersonalDaniel H. Olmsted, CPCUSenior Vice PresidentPersonal Insurance Division
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 11
Earning an extraordinaryreputationExcerpts from a letter by William F. Tanona,
whose apartment was destroyed by the
World Trade Center collapse.
“Our loss, while minor compared to the
families of the victims, was still traumatic
for us. We essentially lost everything we
owned and we effectively became homeless.
Fortunately, we had renters’ insurance
through Atlantic Mutual…We were
immediately contacted by Jim O’Keefe ...
Jim was tremendously helpful to us
throughout our ordeal…He was extraor-
dinarily courteous and patient with us
from start to finish, and he was accessible,
day or night, seven days a week. Client
service clichés are so often used today.
However, to most of these companies, the
slogans are just that—slogans. Other
firms would benefit from your excellent
customer service model. Please accept my
sincere thanks and appreciation for the
help I received from your firm, and
particularly, Jim O’Keefe. It is because of
employees like Jim that Atlantic Mutual
earns its extraordinary reputation.”
The loyalty goes both waysDan Decraene of Atlanta has been an Atlantic Master Plan®
policyholder for about 15 years. In that time he's had a few
small claims, all with satisfying results. Even with an unusual
claim, he received great service. After discovering that a small
animal had chewed on the distributor cap wires of his 1992
Mercedes—causing considerable damage to the electrical
system—he found Atlantic to be "remarkably responsive"
and understanding. He received a check to cover the repairs
within a week.
According to his agent, Ben Witcher of Little & Smith Inc.,
“We really appreciate Dan’s loyalty all these years. I’m so fond
of Atlantic Mutual myself, that I’ve been a policyholder since
the mid-1980s. So, for me, it’s a very enthusiastic selling
proposition.”
“Other firms would benefit from your excellent customerservice model.”
William F. Tanona, Atlantic Mutual policyholder
“We get a lot of value for the money; theclaim service is just outstanding…I don’tshop around anymore, because I know I’llalways get such great service.”
Dan Decraene, Atlantic Mutual policyholder for 15 years
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E12
Raising the service barto new heightsThe proof, they say, is in the results.
Independent agents in independent
surveys rank Atlantic’s claims service
“number one” in several key areas—
ease of doing business, ease of reporting
claims, prompt return of phone calls,
communication skills, clear, concise
reports and easy access to claims data.
Such capabilities are also recognized by
policyholders. A remarkable 97 percent
of those surveyed express their satis-
faction with our services at the close of
first-party claims. And of those recently
surveyed for a property claim, 97 percent
said they would be likely to refer
Atlantic Mutual to a friend.
While positive feedback is reassuring, we
certainly don’t rest on our laurels. In
2001, we added a new Automatic Call
Distribution System to our Central
Reporting Unit in Roanoke to improve
our speed and responsiveness. And
thanks to our Adjuster-On-Call capability,
we’re making an experienced adjuster—
not just an answering service—available
24/7 for emergency cases. Ten days
into a claim, moreover, we contact
claimants for information and
insights, in order to make our
service even better.
Because of these and other initiatives,
the time required to complete claims is
continually being reduced. Today, in
fact, more than 50 percent of first-party
property claims are being completed in
just five days, down from a total average
of 67 days a few years ago. And with
new technologies and techniques
becoming available, we hope to reduce
cycle times even further.
Fighting FraudAtlantic Mutual is also leading the fight
against fraud in a number of ways,
including the use of new technologies.
Our Special Investigation Unit has had
great success using Internet-based data
to identify suspicious claims and spot
trends. We are also licensing a desktop
software tool that helps us analyze
automobile accidents to tell whether
an injury claim is consistent with the
physical evidence. The tool, called
WrExpertTM, is playing a key role in
defending against fraudulent claims
involving soft-tissue injuries.
Claims
Theodore R. HenkeSenior Vice President
Claims Services Division/Corporate Counsel
Containingfraudulent claimsWrExpertTM uses forensic science, physics,
12-point photos of cars involved in acci-
dents, and published research data on the
body’s ability to tolerate stresses to assist
adjusters in completing a bio-mechanical
analysis of low-impact automobile colli-
sions. This analysis helps our adjusters
identify medical build-up claims before
they escalate. For example, if an insured
is involved in a low-impact, rear-end
collision with another car, the driver of
the other car may be tempted to exag-
gerate the nature of any injuries sustained
and may try to file an inflated claim
against our insured. But with WrExpertTM,
our adjusters are able to negotiate a fair
settlement based on the actual injury
potential rather than unnecessary or
inflated medical treatment.
Of those recently surveyed for a property claim,97 percent said they would be likely to refer AtlanticMutual to a friend.
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 13
Independent agents in independent surveys rankAtlantic Mutual’s claims service “number one.”
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E14
A t l a n t i c M u t u a l C o m p a n i e s
Combined Statutory Statements of IncomeFor the years ended December 31 ($ in thousands)
2001 2000
Gross premiums written $ 1,000,064) $ 915,791)
Net premiums written 634,256) 738,290)
Net premiums earned 763,589) 700,979)
Claims incurred (645,747) (544,686)
Underwriting expenses (217,841) (252,319)
Total underwriting costs (863,588) (797,005)
Statutory underwriting results (99,999) (96,026)
Investment income 74,122) 86,682)
Interest expense on surplus note (8,150) (8,150)
Dividends to policyholders (10,892) (12,030)
Other (expense) income (8,030) 1,297)
Realized gains on investments 33,975) (39,342)
Income (loss) before taxes (18,974) 11,115)
Income (tax) benefit 4,700) 100)
Net income $ 0(14,274)) $ 0011,215)
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 15
A t l a n t i c M u t u a l C o m p a n i e s
Combined Statutory Statements of Admitted Assets,Liabilities, and Policyholders’ SurplusAs of December 31 ($ in thousands)
2001 2000
Admitted assetsFixed maturities, at amortized costs $ 906,367) $ 1,011,572) Equity securities, at market 251,570) 265,557) Cash and short-term investments 93,546) 101,279)Company-occupied real estate, net 2,691) 2,954)Investment in subsidiaries 2,173) 2,133)Other invested assets 300) 348)Receivable for securities 15,970) 0)Total invested assets and cash 1,272,617) 1,383,843) Insurance balances receivable, net 369,361) 329,606)Cash value of life insurance 51,026) 12,500)Reinsurance deposit 25,000) 25,032) Accrued investment income 17,747) (21,742)Other assets 28,043) 22,114)Total admitted assets $ 1,763,794) $ 1,794,837)
LiabilitiesClaim reserves $ 0,816,198) $ 0,815,745) Unearned premiums 228,997) 352,592) Funds held under reinsurance treaties 180,222) 56,930)Statutory provision for reinsurance 10,526) 6,373)Ceded reinsurance premiums payable 8,497) 6,834)Payable for securities 5,047) 0)Policyholders’ dividends payable 4,198) 4,282)Federal income tax payable 0) 3,045)Other liabilities 89,716) 77,330)Total liabilities 1,343,401) 1,323,131)
Policyholders’ surplusGuaranty fund 3,000) 3,000) Surplus note 100,000) 100,000) Unassigned surplus ) )
Unrealized appreciation of investments 19,629) 73,872)Other 297,764) 294,834)
Total policyholders’ surplus 420,393) 471,706)
Total liabilities and policyholders’ surplus $ 1,763,794) $ 1,794,837)
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E16
A t l a n t i c M u t u a l C o m p a n i e s
Combined Statutory Statements of Changesin Policyholders’ SurplusFor the years ended December 31 ($ in thousands)
Explanatory NotesThe accompanying unaudited combined statutory financial statements include the accounts of the Atlantic
Mutual Insurance Company and its directly and indirectly and wholly-owned insurance subsidiaries:
Centennial Insurance Company, Atlantic Specialty Insurance Company, and Atlantic Lloyd’s Insurance
Company of Texas. The statements also include the operating results on an equity basis of Atlantic Mutual
Insurance Company’s wholly-owned subsidiaries, Atlantic Companies Holding Corporation and Atlantic
Mutual of Bermuda Limited. These organizations are collectively referred to as the Atlantic Mutual
Companies (the Companies).
The accounts of the Companies included in the combination are based on the accounting practices
prescribed or permitted by the Insurance Department of the State of New York. Such practices, including the
basis of presentation of the combined accounts, differ in certain respects from generally accepted account-
ing principles. All significant intercompany balances and transactions have been eliminated in combination.
Certain amounts for 2000 have been reclassified to conform with the 2001 presentation.
The Companies retained Arthur Anderson to perform the audit of the Companies’ 2001 financial statements.
This audit is currently in progress, and the reports will be available for inspection after May 31, 2002.
Fixed maturities are carried at amortized values. The market values for fixed maturities exceeded the
carrying values by $25.0 million and $17.5 million at December 31, 2001 and 2000, respectively.
Effective 2001, changes to statutory accounting principles were enacted by the New York Insurance
Department which did not have a significant effect on policyholders’ surplus. However, the New York
Insurance Department may adopt additional changes to statutory accounting principles during 2002 that
could increase policyholders’ surplus by approximately $36.9 million, primarily from the recognition of
deferred tax assets (future tax benefits).
2001 2000
Balances at January 1 $ 471,706) $ 538,157)
Net income (loss) (14,274) 11,215)
Decrease in unrealized appreciation on investments (54,243) (54,794)
Decrease (increase) in nonadmitted assets 22,730) (22,278)
Increase in statutory provision for reinsurance (4,153) (846)
Other (1,373) 252)
Balances at December 31 $ 420,393) $ 471,706)
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 17
InvestmentsAtlantic Mutual Companies’ conservative investment philosophy emphasizes quality, liquidity, and diversifi-
cation in all sectors of its portfolio. To ensure that adequate funds are available for the prompt payment of
all just claims, the Companies maintain appropriate cash holdings and invest in high-grade government and
corporate bonds and notes, and money markets. Fixed income securities make up 80% of Atlantic Mutual’s
portfolio, with virtually 100% in highly rated instruments.
The Companies also invests in common stocks, primarily of large capitalization, financially strong and
successful corporations. Limiting equity securities to a relatively small percentage of total investments allows
the Companies to reduce downside risks while still participating in the attractive long-term growth potential.
These guidelines have been resolved into specific policies dealing with liquidity, fixed income, and equity
investments, and into portfolio characteristics such as high quality, marketability, and broad diversification.
20.2% Equity Securities
0.2% Company-Occupied Real Estate, Net
79.6% Money Markets, U.S.Government, Municipal, U.S. Agency,Corporate & Other Bonds
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E18
Investments (continued)
FIXED INCOME INVESTMENT POLICIES
• To maintain a high level of liquidity, emphasizing high quality and ready marketability throughout the
account. A substantial liquidity provision is made within the fixed income portfolio to assure that all
commitments can be promptly met, even under extraordinarily adverse conditions.
• To follow the principle of broad diversification wherever applicable, and to work toward an account with
evenly spaced bond maturities, over time and to the extent permitted by market availability.
Fixed Income PortfolioAs of December 31, 2001 ($ in mill ions)
Amortized MarketSectors Cost Value
U.S. government/agencies $ 379.3) $ 391.5)
Corporate securities 453.1) 465.6)
Mortgage-backed securities 64.9) 65.1)
Foreign government obligations 6.3) 6.5)
Municipals 2.8) 2.7)
Cash and short-term investments 93.5) 93.5)
Total $ 0 999.9) $ 1,024.9)
Moody’sQuality Rating %
Cash and money markets A1/P1) 8.4)
U.S. government direct and indirect Aaa) 45.0)
All other bonds Aaa) 2.6)
Aa) 11.1)
A) 21.6)
Baa) 11.3)
Total 100.0)
AmortizedMaturity Schedule Cost %
0-5 years $ 506.3) 50.6)
6-10 years 404.9) 40.5)
After 10 years 88.7) 8.9)
Total $ 999.9) 100.0)
• Average duration is 4 years, 7 months.
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E 19
Investments (continued)
EQUITY INVESTMENT POLICIES
• To maintain broad diversification by investing primarily in companies that are considered to be of high
quality and have a significant position in their business sectors. The Companies also participate in several
mutual funds that invest in small capitalization equity securities as well as high-yield corporate bonds.
• To produce, over time, a high rate of total return (dividends plus appreciation) and to contribute to the
growth of policyholders’ surplus.
Equity PortfolioAs of December 31, 2001 ($ in mill ions)
MarketSectors Value %
Industrials $ 35.0) 13.9)
Financials 31.2) 12.4)
Information technology 29.2) 11.6)
Energy 15.6) 6.2)
Health care 15.2) 6.0)
Consumer staples 13.2) 5.2)
Telecommunications 9.4) 3.7)
Materials 6.7) 2.7)
Consumer discretionary 6.6) 2.6)
Utilities 3.4) 1.4)
Internally managed account 165.5) 65.7)
High-yield bond mutual fund 60.3) 24.0)
Equity mutual funds 21.4) 8.6)
Other equity securities 4.4) 1.7)
Equity securities, at market $ 0251.6) 100.0)
Analysis of Investment IncomeFor the years ended December 31 ($ in mill ions)
2001 2000
Fixed income securities $ 67.5) $ 77.0)
Equity securities 8.5) 11.8)
Other 3.4) 3.1)
Investment income before expenses 79.4) 91.9)
Investment expenses (5.3) (5.2)
Investment income $ 074.1) $ 86.7)
M E E T I N G T H E C H A L L E N G E S O F O U R T I M E20
Trustees and DirectorsJ. Carter Bacot 2, 4
DirectorThe Bank of New York
William R. Chaney 1, 4
ChairmanTiffany & Co.
Jill M. Considine 2, 4, 5
Chairman and Chief Executive OfficerThe Depository Trust & Clearing Corporation
Salvatore R. Curiale 1, 5
Senior Executive Vice PresidentMutual of America Life Insurance Company
Hugh A. D’Andrade 1, 3, 5
Retired Vice Chairman and Chief Administrative OfficerSchering-Plough Corporation
Klaus G. Dorfi 1, 2
Chairman of the Board and Chief Executive OfficerAtlantic Mutual Companies
T.M. Farley 2General PartnerBrown Brothers Harriman &Company
Jarobin Gilbert, Jr.* 1President and Chief ExecutiveOfficerDBSS Group, Inc.
J.D. Hammond 2, 3, 5
Dean Emeritus & Wm. ElliottProfessor EmeritusSmeal College of BusinessAdministrationThe Pennsylvania State University
Dan F. Huebner 1, 3, 4
Retired Vice ChairmanGrumman Corporation
Niels M. Johnsen 1Chairman of the BoardCentral Gulf Lines
Eugene R. McGrath 2, 3, 5
Chairman, President and Chief Executive OfficerConsolidated Edison Company of New York, Inc.
H. Marshall Schwarz 2, 4
Chairman and Chief Executive OfficerU.S. Trust Corporation
Kermit C. Smith 1, 2
President and Chief Operating OfficerAtlantic Mutual Companies
Lloyd G. Waterhouse 1, 3
Chief Executive Officer,Chairman and PresidentThe Reynolds and ReynoldsCompany
Michael R. MurphyAgent Representative 2001/2002Hilb, Rogal & Hamilton ofBaltimore, Inc.
1. Executive Committee2. Finance Committee3. 2002 Audit Committee4. Executive Development
& Compensation Committee5. Corporate Governance Committee* Serves on Atlantic Mutual and
Centennial Boards only
Senior ManagementKlaus G. Dorfi, CPCUChairman of the Board and Chief Executive Officer
Kermit C. Smith, CPCUPresident and Chief Operating Officer
Cornelius E. GoldingSenior Vice PresidentChief Financial Officer
Thomas P. GorkeSenior Vice PresidentMarine and Surety Division
John G. HeitzSenior Vice PresidentCustomer Service Division
Theodore R. HenkeSenior Vice PresidentClaims Services Division/Corporate Counsel
Robert G. HimmerSenior Vice PresidentCommercial Insurance Division
David P. Mitchell, Jr.Senior Vice PresidentInformation Systems Division
Daniel H. Olmsted, CPCUSenior Vice PresidentPersonal Insurance Division
2001 Agents’ Advisory Council MembersJeffrey Blackburn Assurance Agency, Ltd.Rolling Meadows, IL
S. Michael Boyd Horizons Insurance Group, Inc.Dallas, TX
James CarricoAcordia of KentuckyLouisville, KY
Thomas B. Daggett Tanner Insurance BrokersPleasanton, CA
Bart DeGraafMesirow Insurance Services, Inc.Chicago, IL
Dennis B. FergusonJewett, Barton, Leavy & Kern, Inc.Portland, OR
Douglas D. FyfeThe Mahoney GroupTucson, AZ
Susan G. HartsfieldAcordia SoutheastAtlanta, GA
Charles G. HaakeCharles G. Haake & Sons, Inc.Overland Park, KS
Paul J. Hering Barney & BarneySan Diego, CA
Dan HitePolk & Sullivan Group, Inc.Nashville, TN
Louis E. LefevreBollinger InsuranceShort Hills, NJ
Bruce C. McDonaldSigel Insurance GroupSchwenksville, PA
Michael R. MurphyHilb, Rogal & Hamilton ofBaltimore, Inc.Hunt Valley, MD
Peter E. Peterson Arthur A. Watson & Co., Inc.Wethersfield, CT
John E. Roe, Jr.City Underwriting AgencyNew Hyde Park, NY
Joseph B. SmithSmith Brothers Insurance, Inc.Glastonbury, CT
Fred R. TrippStarkweather & Shepley, Inc.East Providence, RI
Atlantic Mutual Companies:
Atlantic Mutual Insurance CompanyCentennial Insurance CompanyAtlantic Specialty Insurance CompanyAtlantic Lloyd’s Insurance Company of TexasAtlantic Mutual of Bermuda LimitedAtlantic Companies Holding CorporationAtlantic Risk Services, Inc.Atlantic Mutual International, Ltd.
All product names, trademarks or registered trademarksare the property of their respective companies.
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© 2002 Atlantic Mutual Insurance Company