meet erika - web 2.0 for human resources
DESCRIPTION
As the knowledge economy moves into fast gear, HR needs to become a strategic partner of the business. This presentation aims to strike a chord with HR and gets them thinking on how to use Web 2.0 to empower your workforce and manage talent more effectively.TRANSCRIPT
Meet Erika
Web 2.0 for
Human Resource
s
a.k.a.
Ms. HR Manager
Erika works here...
and employees of her company are located here...
Erika wants to
take the best out of…
and wants to provide the necessary
to make them more productive
She believes that work really gets done like this..
and not like this…
Informal Networks
Typical Hierarchical Org Structure
The company is faced by
tough…
To support business growth,
headcount needs..
Hiring and retaining talent
are Erika’s biggest
challenges!
Erika uses tools like…
to track employee skills, experience, career goals, and other performance
management metrics.
The current HR portal is…
Informational? … hardly!Transactional? ... Not at all!
My wardrobe looks better
than this
..soooooo slow!
I can never find anything
here
No wonder everyone wants to…
It's a wonder how Erika gets work done…
Heroism? Personal connections? Her warm nature?
Who knows.. but all know Erika is…
losing it!
Erika is lucky! Her time has come...
Why?
because her long lost friend Joey bumped into her at the coffee shop the other day
But how can Joey help?...
Joey a.k.a. Mr. Enterprise 2.0
works with
and specializes in eHR portals
(doesn’t matter)
In matter of no time,
Mr. Enterprise 2.0 with the assistance of Erika’s IT organization are…
…ready to take
the intranet to the next level
The necessary IT infrastructure, operations
model, and governance is built out…
…and the new portal goes LIVE!
The new portal looks like…
but what can it do?
• Editable • Attractive• Structured• Searchable• Interactive• Collaborative
Employees are able to set up their profiles, update their skills, experience, interests, etc…
Connect with other employees…
…and form
subject matter expert communities
Tag content on the portal…
And monitor their performance using
an online dashboard that looks like…
Erika broadcasts new internal job postings to target employees…
that employees access using…
Erika uses employee-generated tags to
search the right talent…
She also uses a mashup service to search talent from external sites…
Monster.com
CareerBuilder.com
HotJobs.comOpen Job Positions
database
Erika (HR Manager)
Wow!..Found 76
candidates that seem to
fit the bill
Enterprise firewall
With interactive process workflowsand employee self-service…
Erika now spends lesser time onadministration tasks…
…and more time on
value added tasks
ValueValueAddedAddedActivitiesActivities
Before
HR Strategy
HR Programs andPolicies
Administration, Transactions, and
“Customer” Service
15%
25%
60%
After
20%
60%
20%
HR Strategy
HR Programs andPolicies
Administration, Transactions, and“Customer” Service
Strategic
Administrative
Co
ntin
uu
m
ValueValueAddedAddedActivitiesActivities
Before
HR Strategy
HR Programs andPolicies
Administration, Transactions, and
“Customer” Service
15%
25%
60%
After
20%
60%
20%
HR Strategy
HR Programs andPolicies
Administration, Transactions, and“Customer” Service
Strategic
Administrative
Co
ntin
uu
m
ValueValueAddedAddedActivitiesActivities
Before
HR Strategy
HR Programs andPolicies
Administration, Transactions, and
“Customer” Service
15%
25%
60%
After
20%
60%
20%
HR Strategy
HR Programs andPolicies
Administration, Transactions, and“Customer” Service
Strategic
Administrative
Co
ntin
uu
m
ValueValueAddedAddedActivitiesActivities
Before
HR Strategy
HR Programs andPolicies
Administration, Transactions, and
“Customer” Service
15%
25%
60%
After
20%
60%
20%
HR Strategy
HR Programs andPolicies
Administration, Transactions, and“Customer” Service
Strategic
Administrative
Co
ntin
uu
m
ValueValueAddedAddedActivitiesActivities
Before
HR Strategy
HR Programs andPolicies
Administration, Transactions, and
“Customer” Service
15%
25%
60%
After
20%
60%
20%
HR Strategy
HR Programs andPolicies
Administration, Transactions, and“Customer” Service
Strategic
Administrative
Co
ntin
uu
m
Now Erika has things in...
and the employees are...
(well.. The “online polls” say so…)
Welcome the new Erika 2.0!
Thank you for viewing!As the knowledge economy moves into fast gear,
HR needs to become a strategic partner of the business. Hope this presentation strikes a chord and gets you thinking on how to use Web 2.0 to
empower your workforce and manage talent more effectively.
Coming up… Employee Self Service 2.0 – eLearning using intelligent career development agents
Connect with the author: Avi Jhangiani…Twitter: @goodthing
My Blog: http://youarenew.blogspot.com LinkedIn: http://www.linkedin.com/in/avijhangiani
This presentation style is inspired by Scott Gavin’s deck on Enterprise 2.0: http://www.slideshare.net/slgavin/meet-charlie-what-is-enterprise20