medical records and documentation · epicrisis, a summing up of a medical case history prognosis...

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1 Medical documentation and patient record systems Rebecka Janols Informationsteknologi Institutionen för informationsteknologi | www.it.uu.se After today… You will know what a care process is Example from primary care and hospital You will know more about medical records What it looks like Who is documenting What kind of information it contains How it can be structured You will understand some problems with paper-based and computer-based medical records Informationsteknologi Institutionen för informationsteknologi | www.it.uu.se Care process and medical documentation Medical record documentation is an important part of the care process. It is relevant facts, findings, and observations about an individual's health history including past and present illnesses, examinations, tests, treatments, and outcomes.

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Page 1: Medical records and documentation · Epicrisis, a summing up of a medical case history Prognosis Re-use documented data Follow-up. 3 Informationsteknologi ... 4 Informationsteknologi

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Medical documentation andpatient record systems

Rebecka Janols

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Institutionen för informationsteknologi | www.it.uu.se

After today…� You will know what a care process is� Example from primary care and hospital

� You will know more about medical records�What it looks like�Who is documenting�What kind of information it contains�How it can be structured

� You will understand some problems with paper-based and computer-based medical records

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Institutionen för informationsteknologi | www.it.uu.se

Care process and medical documentation

Medical record documentation is an important part of the care process. It is relevant facts, findings, and observations about an individual's health history including past and present illnesses, examinations, tests, treatments, and outcomes.

Page 2: Medical records and documentation · Epicrisis, a summing up of a medical case history Prognosis Re-use documented data Follow-up. 3 Informationsteknologi ... 4 Informationsteknologi

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The care process in primary care (vårdcentral)

The patient has a problem

Examination and initial diagnosis

Meets physicianCalls primary care, to get advice from the nurse.

The patient is healthy

Referral to specialty care, or treatment at primary care.

Decision about treatment, start the treatment

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Example: Hospital (specialty care)Registration process� Patient information – administrative and clinical data� Initial examination – anamnesis and clinical examination� Decision on care commitment, is the patient at the right

care unit.

Diagnostic process� Actions: tests and examinations� Make a diagnosis� Decision about treatment/therapy

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Hospital

Treatment/therapy� Treatment/therapy plan � Treatment/therapy actions� Result?

Discharge process� Epicrisis, a summing up of a medical case history� Prognosis� Re-use documented data� Follow-up

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Institutionen för informationsteknologi | www.it.uu.se

A patient´s clinical picture

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Institutionen för informationsteknologi | www.it.uu.se

What is a patient record?What is a patient record?Patient record is a systematic documentation of a

patient's medical history and care

It contains:

�Administrative data

�Anamnesis

�Status

�Diagnostic actions,

� test result, x-ray

�Diagnosis

�Therapy plan

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Patient recordsGoal� Collect relevant data for supporting

– treatment – decision making– evaluation– quality making– research – education

� Better quality of the care process� Unbroken care process

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Institutionen för informationsteknologi | www.it.uu.se

Who document?

� There are legal regulations for some care providers to document.� Physicians – long documentation history� Nurses � Allied Health Personnel�Psychologist �Physiotherapist �Welfare officer

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Structure of patient records

� Time-oriented medical record� Problem-oriented medical record with

SOAP structure.�Subjective�Objective �Assessment�Plan

� Source-oriented medical record

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Page 5: Medical records and documentation · Epicrisis, a summing up of a medical case history Prognosis Re-use documented data Follow-up. 3 Informationsteknologi ... 4 Informationsteknologi

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Institutionen för informationsteknologi | www.it.uu.se

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Institutionen för informationsteknologi | www.it.uu.se

Paper-based patient record

Negative� It can only be at one place at one time� Missing medical records� Unstructured� Hard to read� Hard to get a good overview� Many different records� Quality assurance is difficult� Hard to archive

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Hard to archive…

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Computer-based patient record� Often used in primary care, less used at

hospitals. � Are the care providers satisfied?�Bad human-computer interaction (low

usability)�The computer is not working�Slow computer programs�Different care providers have different needs�Bad authorization systems�Not patient-centered

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Institutionen för informationsteknologi | www.it.uu.se

Multiple computer systems

� There are multiple systems for primarycare and the whole care process. Butthere are only 5 big systems for the wholecare process in Sweden:�TakeCare (Profdoc)�Cambio Cosmic (Cambio)�Melior (Siemens) �VAS (Norrbottens läns landsting)�BMS Cross (SysTeam)

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Institutionen för informationsteknologi | www.it.uu.se

Example: Cambio COSMICConcept: One patient – One medical record� Clinical care support� Care documentation� Order management (e.g radiology, lab,

consultations….)� E-prescription� Birth, Craft (surgery), Emergency, Link

� Patient administration system (PAS)� Resource planning� Patient management

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Institutionen för informationsteknologi | www.it.uu.se

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Institutionen för informationsteknologi | www.it.uu.se

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Institutionen för informationsteknologi | www.it.uu.se

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Institutionen för informationsteknologi | www.it.uu.se

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Institutionen för informationsteknologi | www.it.uu.se

Problems with computer-based patient records

� User interface� Safety� Terminology � Communication

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Institutionen för informationsteknologi | www.it.uu.se

Problem 1: User interface

� Overview of information� Different type of information should be

presented: text, numbers, images, voice � Different ways for data input:�Free text�Structured�Voice

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The patient card

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Institutionen för informationsteknologi | www.it.uu.se

My master thesis

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Health issue patient overview

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Institutionen för informationsteknologi | www.it.uu.se

Health issue overview

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Problem 2: Safety

� Secrecy� Accessibility � Correctness � Traceability

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Problem 3: Terminology

� Confusion about the meaning of words.�Different words for the same thing�Same word for different things�Free text

� Different terminology between different roles.

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Anamnesis and status

Anamnesis:Physician: patient history in health careNurse: information about the patient

before the patient comes to the care

Status:Physician: objective findingsNurse: how the patient feels today

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Coding and Classification

� The structure and level of details of the classification system depend on it’s purpose.� Many different coding and classification.� ICD 10: Diseases and Related Health Problems� ICF: International Classification of Functioning,

Disability and Health � Planning patient care� SNOMED-CT: Complete medical terminology

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Problem 4: Communication

� Information in many systems�Different architecture�Different information structure

� Integration & interoperability �Technical interoperability �Semantic interoperability

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Trends….

� NPÖ – national patient overview� European patient overview� Medical account so the patient can get

access to her own medical record.

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Summary� Patient records is a systematic documentation

of a patient's medical history and care.� Physician, nurse, psychologist, physiotherapist,

welfare officer have to document.� The medical record can be time,-problem,-

source oriented.� The patients’ way through the health care is

called care process. � The problem with the computer based medical

records are: User interface, Safety, Terminology, Communication.