medical devices - industries | ul · pdf fileconcept, design, and development phases to avoid...

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[ 1 ] HFE & Usability Testing Non-Clinical & Analytical Testing Risk Management Interoperability & e-Health Product & Process Validation Quality System Registration & Support Clinical Investigation Training & Compliance Global Regulatory Advisory Registration & File Construction Full Support During the Product Development and LifeCycle MEDICAL DEVICES Comprehensive Lifecycle Services to Support Regulatory Approvals

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Page 1: MEDICAL DEVICES - Industries | UL · PDF fileconcept, design, and development phases to avoid costly ... Software-only medical devices Medical Device/Systems Software and

[1]

HFE & Usability Testing

Non-Clinical & Analytical Testing

Risk Management

Interoperability & e-Health

Product &Process

Validation

QualitySystem

Registration & Support

ClinicalInvestigation

Training &Compliance

Global Regulatory

Advisory

Registration &File Construction

Full Support During the Product Development and LifeCycle

MEDICAL DEVICESComprehensive Lifecycle Services to Support Regulatory Approvals

Page 2: MEDICAL DEVICES - Industries | UL · PDF fileconcept, design, and development phases to avoid costly ... Software-only medical devices Medical Device/Systems Software and

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There are many risks involved with placing medical devices on the market. As an independent and trusted 3rd party, UL helps manage, reduce, or mitigate risks so companies can focus on their core competencies of designing, manufacturing, marketing, and selling their products. With global expertise and expanding capabilities, we provide this support throughout the product lifecycle.

Comprehensive Lifecycle Services to Support Regulatory Approvals

Product: Product risk is a very tangible reality for the medical industry. The risks extend to product usability, safety and even to safe interoperability with other devices. UL provides risk mitigation through testing, validation, supplier management through vendor and component inspections, responsible sourcing and RoHS compliance.

Regulatory Approvals:The risks in gaining and maintaining regulatory approvals has its own unique risks. The first risk is getting the approval. UL provides the advantage of years of experience working with regulators to help manufacturers with regulatory technical documentation and regulatory submissions support. We also help demonstrate regulatory compliance post-market through mock audits, quality management approvals, and post-market support.

Safety testing

EMC

Unique Device Identifier (UDI) compliance

Usability/HFE

Interoperability testing

Non-Clinical Testing

Clinical investigation

Risk Management

Software

Wireless

Technical Documentation preparation

Mock audits to regulatory requirements

Submission services

Remediation support

Third Party Regulatory Approvals:

Japan PAL Brazil INMETRO

EU CE Mark Canada CMDCAS

RISK SERVICES

Business:Potential risks to the business extend to the company brand, reputation and ability for all suppliers and affiliated representatives to comply with global standards of business conduct.

Robust, FDA regulatory learning management systems that can be adapted to meet Notified Body, and other country regulatory requirements

Training modules, systems and seminars to give your global staff a consistent understanding of the requirements and fulfill regulatory training needs

Compliance management systems to support key application and consistency to minimize your business risk with a global sales and supply chain

From idea to post-market

Supply chain services to verify your component and materials suppliers and vendors to your criteria

WORKING WITH UL TO HELP MITIGATE YOUR GLOBAL RISKS

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Human Factors Engineering, including User Interface Design Support and Usability Testing

Non-Clinical & Analytical Testing

Quality System Registration & Support

Training & Compliance

Interoperability & e-Health

Risk Management

Product & Process Validation

Supply Chain Services

Global Regulatory Advisory

Registration & File Construction

Clinical Investigation

Idea

DefineRequirements

BasicResearch

R/D

Prototype

PreclinicalBiocomp.

ClinicalTrials

Final Device

RegulatorySubmissions Commercial

Launch Post Market

MEDICAL D

EVICE PRODUCT DEVELOPMENT: PATH TO COMMERCIALIZATION

Human Factors Engineering, including User Interface Design Support and Usability Testing

Non-Clinical & Analytical Testing

Quality System Registration & Support

Training & Compliance

Interoperability & e-Health

Risk Management

Product & Process Validation

Supply Chain Services

Global Regulatory Advisory

Registration & File Construction

Clinical Investigation

Idea

DefineRequirements

BasicResearch

R/D

Prototype

PreclinicalBiocomp.

ClinicalTrials

Final Device

RegulatorySubmissions Commercial

Launch Post Market

MEDICAL D

EVICE PRODUCT DEVELOPMENT: PATH TO COMMERCIALIZATION

FuLL SuPPoRT DuRing PRoDuCT DeveLoPmenT AnD LiFeCyCLe

Integrated Safety Certification Assessment

REGULATORY SUBMISSIONS WITH UL

YOUR TECHNICAL FILE

Integrated Quality & Management Systems Assessment

Pre-Clinical Analytical Testing & Verification Services

• CSA C22.2 No. 601.1 Canada requirements• EMC – IEC 60601-1-2• ANSI/UL 60601 US requirements• CB Scheme “MED”• NBR IEC 60601-1 Brazil requirements• EN 60601 EU requirements• JIS 60601 Japan requirements> Base Standard: IEC 60601-X-X

• ISO 13485• FDA QSR• JapanMO No. 169• ISO 13485 under CMDCAS• EU Annexes under MDD and IVDD• ISO 14971> Base Standard: ISO 13485

• Biocompatibility – ISO 10993, USP• Sterility – ISO 11137• Packaging – ISO 11607• Physico-chemical• Clinical investigations using ISO 14155> And other applicable standards

CanadianRegulatoryApprovals

Regulatory Approvalsfor global emerging markets

FDAApprovals

ChineseApprovals

JapaneseRegulatoryApprovals

BrazilianApprovals

European UnionRegulatoryApprovals

With integrated assessments,UL gives you the data to supportmultiple regulatory submissions and can help you with learning

management, technical file preparation, advisory services

and submission.

UL provides comprehensive services to support medical and IVD companies with global regulatory submissions. Our local services include integrated systems registrations for ISO 13485, Canada CMDCAS, European Notified Body, Japan – PAL, Brazil – INMETRO and Risk Management ISO 14971. Our experienced engineers provide safety assessments to IEC 60601, IEC 61010, Home-Healthcare and CB Scheme. Our Human Factors Engineering experts provide design support and validation testing. Our team can also support your Regulatory and Learning Management Systems through ComplianceWire®, online and in person training.

UL also conducts non-clinical tests including sterility, shelf-life, transport and packaging validation and biocompatibility.

UL experts are on the leading edge of supporting customers with global regulatory submissions documentation, clinical evaluation, advisory and support including evolving regulatory advisory and testing services for eHealth mobile medical applications and interoperability.

Find out more: www.ul.com/medical

A comprehensive, start-to-finish program that moves your product through global approvals.

INTEGRATED ASSESSMENTS TO ACCESS GLOBAL MARKETS

Comprehensive Lifecycle Services to Support Regulatory Approvals

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HumAn FACToRS engineeRing (HFe)

Support during Product Development

UL can assess your product’s interactive quality and conformance with FDA’s HFE Guidance and IEC 62366

Summative and Formative HFE assessments

Help you establish an HFE program – an essential step for all medical companies.

UL’s HFE 30+ expert team members, based in multiple countries, have written HFE textbooks and standards, teach at prestigious universities, and hold multiple design patents.

www.wiklundrd.com

PRe-CLiniCAL TeSTing FoR meDiCAL DeviCeS

Biocompatibility testing

ISO 10993, USP, MHLW

Materials Characterization

Microbiological testing

Virological testing

Cleaning, Reprocessing, Sterilization

Physico-Chemical analysis

Shelf Life of devices and packages

Transport safety

Testing of ophthalmic devices

www.ul-mdt.com

eARLy engAgemenTPrograms to help you make certification decisions early in the design process

Many flexible programs available:

Technical Assistance Program

“Office Hours”

Preliminary Investigations

Gap Assessments

Proactive Review with assigned engineer

Optimized timing for value-added engineering during the concept, design, and development phases to avoid costly re-work later in pre-production.

SAFeTy TRAining & CeRTiFiCATionA Blended Approach: Integrated test plans to meet requirements in multiple countries.

Combined safety: UL, cUL, CB, JIS, INMETRO, EN, Canada

60601 2nd & 3rd editions, Amendment 1 plus ISO 14971 Risk Management and Software

61010 2nd & 3rd editions

Data Acceptance Programs – many options

Multiple CBTL locations worldwide

#1 issuer of CB’s for MED

CB combined with UL Mark for streamlined global access

COMPREHENSIVE SERVICES

Comprehensive Lifecycle Services to Support Regulatory Approvals

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Comprehensive Lifecycle Services to Support Regulatory Approvals

CLiniCAL CRo SeRviCeSClinical Investigations and multinational studies – Full Compliance with GLP and ISO/IEC 17025

Clinical trial support includes:

Project Management – Requirements, timelines, coordination of study sites/investigators, study activities and info flow across parties.

Monitoring & Quality Assurance – Site visits, source data verification, support of investigators.

Medical Writing – Documentation across all clinical activities, patient info/consent forms, investigation plan/protocol, final integrated clinical report.

RoHS 2 SeRviCeS FoR meDiCAL AnD LAB eQuiPmenTSupport to meet EU and global environmental regulations

Training

Gap Analysis

Bill of Materials Scrub

Analytical Testing

Ongoing Assessments for due diligence

Documentation preparation

IDES material information database

QuALiTy mAnAgemenT SySTemS

ISO Registrar – ISO13485, CMDCAS, ISO14971, audit consolidation

CE Notified Body – MDD, IVDD, new regulations, local/regional auditors

Global Footprint – One calibrated medical team

Combined Audits – JGMP, 13485/CMDCAS, CE, 14971, FUS, DAP

Risk Management – Options to support 3rd ed 60601-1

Transfer to UL – Streamlined transfer (including label transfer options)

Supply Chain Verification Services

eHeALTH AnD moBiLe HeALTH

Advisory – Global regulatory strategy and planning

FDA submission support

Education and Private Workshops:

• EMC, Wireless Co-Existence Testing, and Interoperability

• Security, Data Integrity, and Quality of Service (QoS)

Assistance with Mobile Medical Applications

Continua Alliance (CA) Testing

Wireless Services

Software-only medical devices

Medical Device/Systems Software and System Safety

Continua certified test lab

GLOBAL SUPPORT

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CanadaISO 13485 under CMDCAS

Testing and classification to Canadian safety standards - CSA C22.2 No 61010 and CSA C22.2 No. 60601

Quality system support and prevention for ISO 13485 under CMDCAS CMDR

BrazilTesting to Brazil safety standards NBR/IEC 60601 and IEC 61010

INMETRO certification

China, Taiwan, KoreaApplication services approvals for regulatory advisory services

Taiwan technical cooperation program

JapanTesting and certification to JIS standards:

60601

PAL 3rd party approvals for class 2 designated controlled devices

ISO 13485 under JGMP Ministerial Ordinance 169

Non-Clinical Testing:

Biocompatibility, packaging validation, 3 shelf life studies, materials characterization, transportation testing

EMC testing

european union Clinical Evaluation

RoHS II Directive compliance support services

Dedicated web page for IEC 60601 3rd edition transition

CE Marking Notified Body under MDD and IVDD

ISO 13485 medical quality system registration

CB Scheme test certificates and informative reports

Non-Clinical Testing Biocompatibility, packaging validation, shelf life studies, materials characterization

EMC testing

UL-EU mark

GS mark

D mark

Home healthcare

Infusion pump performance testing to support NB submissions

Own brand labeling for Notified Body

Human Factors Engineering and Usability to support Notified Body submissions for CE-Mark

Clinical Investigations, CRO, ISO 14155

Quality system support and prevention for ISO 13485 under EU Medical Device Regulations

Additional Services to Support global Regulatory Submissions CB informative test report

Global market access

Instructor led training

On demand learning and webinars

ISO 13485 medical quality system registration

EMC testing and SAR testing

ISO 14971 risk management registration

Testing to meet country specific requirements

Infusion pump performance testing to IEC 60601-2-24 particular standard requirements

Assessments to IEC 60601-1-6 (Usability) and ISO 62366 for global regulatory submissions

Award winning ComplianceWire regulatory learning management system

Human Factors user interface and user documentation design support

Supply Chain Verification Assessment Services

SeRviCeS By CounTRyunited States UL classification under IEC/UL 60601

EMC testing for FCC and 60601-1-2

Non-Clinical Testing Biocompatibility, packaging validation, shelf life studies, materials characterization

Home healthcare

Infusion pump performance testing to support FDA submissions

Human Factors Engineering and Usability to support FDA submissions

Clinical Investigations, CRO

FDA QSR – 21 CFR 820 Mock audits, audit preparation and gap assessments

MDR Filing

UDI labeling advisory and support

Form 483 and warning letter response

CDRH Radiation submission support – FDA CFR 1000-1020 and IEC 60825

Validation of 21 CFR Part 11

510(k) PreMarket Notification gap analysis, preparation and submission and biocompatibility test plan development

Risk management ISO 14971

Software validation and documentation review

Assess compliance with Usability IEC 62366 and FDA’s HFE Guidance

Clinical trial support for FDA cGMP (CRO)

Test

meDiCAL ReguLAToRy ADviSoRy SeRviCeS FoR gLoBAL mARKeT ACCeSS

FDA 510(k) Preparation and Registration Services

Global Regulatory Quality System Support & Prevention

FDA Inspection Support & Remediation

Global Regulatory Technical File Gap Analysis, Preparation & Submission

Global Regulatory Registration Support

Test Plan Development

Human Factors Engineering / Usability Design Support

Clinical Evaluation

Environmental Support Services

Unique Device Identification Support

www.ulmedicaladvisory.com

uL eDuneeRing – QuALiTy, ComPLiAnCe, LeARningComplianceWire® – A regulatory based learning management system (LMS): an all in-one role based training solution & SOP/document control system

Cloud-based 21CFR & Annex 11-validated LMS System

FDA and AdvaMed content – Unique CRADA with FDA: 36,000 FDA investigators trained on ComplianceWire.

Standardized training & qualification across your organization – Role-based programs, minimize risk and improve quality and business performance.

Online Tools – Ensure SOPs and other policies are being followed and identify “high risk” employees

Online records to streamline audit preparation

www.uleduneering.com

BrandonHallA W A R D S

Technology 2013

E X C E L L E N C E

– 5X Winner –Best Advance in Learning Management Technology

for Compliance Training

Canada:Health Canada

CMDR

Regulatory approvals forglobal emerging markets

United States:FDA

China:CFDA

Brazil:INMETRO

and ANVISA

Korea:MFDS

European Union:IVD/MDD

north [email protected]

South [email protected]

[email protected]

Asia and [email protected]

Comprehensive Lifecycle Services to Support Regulatory Approvals

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ul.com/medical

UL, the UL Logo, and UL certification marks are trademarks of UL LLC © 2014 395.04/14.4.us

EUROPE

DenmarkT: +45.44.85.65.65F: +45.44.85.65.40E: [email protected]

FranceT: +33.1.60.19.88.00F: +33.1.60.19.88.80E: [email protected]

germanyT: +49.69.489810.0F: +49.69.489810.161E: [email protected]

uL TTC T: +49.2151.883324 F: +49.2151.885210 E: [email protected]

italyT: +39.039.6410.101F: +39.039.6410.600E: [email protected]

PolandT: +48.22.336.33.39F: +48.22.336.33.01E: [email protected]

SpainT: +34.93.368.13.00F: +34.93.342.49.96E: [email protected]

SwedenT: +46.8.795.4370F: +46.8.760.0317E: [email protected]

The netherlandsT: +31.26.376.4800F: +31.26.376.4840E: [email protected]

united KingdomT: +44.1483.302.130F: +44.1483.302.230E: [email protected]

AMERICAS

ArgentinaT: +54.11.4316.8200F: +54.11.4316.8260E: [email protected]

BrazilT: +55.11.3049.8300F: +55.11.3049.8252E: [email protected]

CanadaT: +1.866.937.3ULC, 1.866.937.3852F: +1.416.757.8727E : [email protected]

mexicoT: +52.55.3000.5400F: +52.55.3000.5491E: [email protected]

united StatesT: 877.UL.HELPS, 1.877.854.3577F: +1.360.817.6278E : [email protected]

ASIA PACIFIC

AustraliaT: +61.1.8824.7775F: +61.2.8860.9595E: [email protected]

ChinaE: [email protected]

guangzhou T: +86.20.3213.1000 F: +86.20.8348.6777

Shanghai T: +86.21.6137.6300 F: +86.21.5292.9886

Suzhou T: +86.512.6808.6400 F: +86.512.6808.4099

Hong KongT: +852.2276.9898F: +852.2276.9876 E: [email protected]

indiaT: +91.80.4138.4400F: +91.80.2520.4407 E: [email protected]

JapanE: [email protected]

ise T: +81.596.24.6717 F: +81.596.24.8020

Tokyo T: +81.3.5293.6000 F: +81.3.5293.6001

KoreaT: +82.2.2009.9100F: +82.2.2009.9471E: [email protected]

malaysiaT: +603.5632.5922F: +603.5632.5923 E: [email protected]

new ZealandT: +64.3.940.4400F: +64.3.940.4411E: [email protected] SingaporeT: +65.6274.0702F: +65.6271.3867 E: [email protected]

TaiwanT: +886.2.5559.8168F: +886.2.2890.7430E: [email protected]

ThailandT: +66.2.207.2408F: +66.2.264.5943E: [email protected]

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