medical audit presenter: dr. preeti thaware. frame work 1.what is audit? 2.what is medical audit?...

32
Medical Audit Presenter: Dr. Preeti Thaware

Upload: annis-cobb

Post on 29-Dec-2015

216 views

Category:

Documents


2 download

TRANSCRIPT

Page 1: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Medical Audit

Presenter: Dr. Preeti Thaware

Page 2: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Frame work1. What is audit?

2. What is medical audit?

3. Why audit?

4. Audit versus research

5. The quality cycle

6. Stages of medical audit

Page 3: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

What is audit?

Evaluation of data, documents and resources to check performance of systems meets specified standards.

Audit in the wider sense is simply a tool to find out what you do now; this often to be compared with what you have done in the past, or what you think you may wish to do in the future.

Page 4: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

 What is medical audit

“A quality improvement process that seeks to improve patient care and outcomes through systematic review of care against explicit criteria and the implementation of change.”

• An audit is a cyclical process

-defining standards,- collecting data,- identifying areas for improvement, - making necessary changes - back round to defining new standards.

Page 5: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Why audit?

• Maintain participant and staff safety.• Maintain data quality .• Protect reputation of staff, host and sponsorer• Protect current and future funding• Improve quality.• It does not involve experiments• It uses data that already exists

Page 6: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Audit:- are we doing the best thing in the best way?

• Measures current practice against specific standards

• Never experimental

• Uses data in existence by virtue of practice

• May require ethical approval

• Aims to improve delivery of patient care

Page 7: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Research:- What is the best thing to do/the best way to do it

• Provides sound basis for medical audit

• Involves experimental trials

• Uses detailed data collection

• Needs ethical approval and registration

• Aims to add to body of scientific knowledge

Page 8: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Quality cycle

Correct the

problem

Prevent future

problems

Identify problems

Page 9: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Five stages of clinical audit

Page 10: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit

• Involving users

• Selecting a topic

• Defining the purpose

• Planning

Page 11: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit continue…….• Involving users:- genuine collaborators- sources of data• The concerns of users can be identified from

various sources, including:-Letters containing comments or complaints -Critical incident reports -Individual patients’ stories or feedback from focus groups -Direct observation of care -Direct conversations

Page 12: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit continue…….

• Selecting a topic:

- starting point

- careful thought and planning

There seems little point in trying to audit a rare condition, with a cheap intervention with a fairly superficial outcome

Page 13: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit continue…….Selecting a topic:

• Tool for prioritise audit topics questions: Is the topic concerned of high cost, or risk to staff or

users? Is there evidence of a serious quality problem? for example patient complaints or high complication

rates? Is there potential for involvement in a national audit

project or pertinent to national policy initiatives? Is the topic a priority for the organisation? Is good evidence available to inform standards? for example systematic reviews or national clinical

guidelines?

Page 14: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit continue…….

• Defining the purpose- purpose must be established before appropriate methods

for audit can be considered. - Once topic selected, purpose define then suitable audit

method can be chosen.- The following series of verbs may be useful in defining

the aims of an audit to improve to enhanceto increaseto changeto ensure

Page 15: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 1: Preparing for audit continue…….

• Planning:o Involve ALL the people concern.o Time and resourceso Access the evidenceo Methodologyo Piloto Report and Actiono Re-audito Data collection instrumento All these should be documented.

Page 16: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 2: Selection criteria

• Defining criteria

• Sources of evidence

• Appraising the evidence

Page 17: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 2: Selection criteria continue………

• Definition of criteria:

- an individual, a team, or an organisation

- This can include assessment of the process and/or outcome of care

- The choice depends on the topic and objectives of the audit.

- They should relate to important aspects of care and be measurable.

Page 18: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 2: Selection criteria continue………

• Sources of evidence:

- Systematic methods should be used

. good-quality guidelines

. reviews of the evidence

. previously use criteria for same purpose

. Measurement of outcome

Can develop own standards.

reference to levels achieved in audits undertaken by other professionals is useful.

Page 19: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 2: Selection criteria continue………

• Appraising the evidence:

-Evidence needs to be evaluated to find out if it is valid, reliable and important

o Aim /objectiveso Methodologyo Results /conclusionso Applicable to your patient groupo Bias/ causes for concern

Page 20: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 3: Measuring level of performance

Planning data collection

Methods of data collection

Handling data

Page 21: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 3: Measuring level of performance continues…….

• Planning data collection:

- the data collected are precise

- Essential

- User group to be included

Examples1.All children under 16 years diagnosed with asthma and registered with the primary healthcare team.

2. All women receiving treatment for breast cancer in M.G.I.M.S

Page 22: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 3: Measuring level of performance continues…….

• Methods of data collection: Do not try and collect too many items,keep it simpleaand short.

- Computer stored data,Case notes/Medical Records,Surveys , Questionnaires, Interviews

Focus Groups, Prospective recording of specific data

- How will this be done?-Compare performance against the criteria-Keep focused on the objective of the audit

Page 23: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 3: Measuring level of performance continues…….

• Handling data:

- ethical implications of and their responsibilities under the Data Protection Act (1998) when collecting data and presenting results.

Page 24: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 4: Making improvements

Identifying barriers to change Implementing change

Page 25: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 4: Making improvements continues……..

• Identifying barriers to change

- Fear

- Lack of understanding

- Low morale

- Poor communication

- Culture

- Pushing too hard

- Consensus not gained

Page 26: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 4: Making improvements continues……..

• Implementing Change:

- systematic approach o identification of local barriers to changeo support of teamworko use of a variety of specific methods

Page 27: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 5: Sustaining improvement

Monitoring and evaluation Re-audit Maintaining and reinforcing improvement

Page 28: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 5: Sustaining improvement continues……..

• Monitoring and evaluation- systematic approach to changing professional

practice should include plans to:o monitor and evaluate the change o maintain and reinforce the change

Page 29: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 5: Sustaining improvement continues……..

• Re-audit

-Review evidence

-Measure effectiveness

-Decide how often to re-audit

- Ongoing process monitoring

-Adverse incidents

-Significant events audit

Page 30: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

Stage 5: Sustaining improvement continues……..

• Maintaining and reinforcing improvement

- reinforcing or motivating factors built in by the management .

- integration of audit

- strong leadership

Page 31: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle
Page 32: Medical Audit Presenter: Dr. Preeti Thaware. Frame work 1.What is audit? 2.What is medical audit? 3.Why audit? 4.Audit versus research 5.The quality cycle

References 1. Francis C. Hospital administration selected reading in hospital administration: New Delhi: India

Hospital Association Delhi; Jan 1990.

2. George M. The Hospital Administration. New Delhi: Jaypee; 2003.

3. Srinivasan A. Managing modern hospital by Medical audit and its administrations. New Delhi\London: Response books. 2005

4. Sarkharkar B, Principles of hospital administration and planning. Jaypee brothers medical publishers.1999.

5. World Health Organization. Medical record documentation audit instructions[online].Available from URL:http://www.who.int.medical audit

6. Jepson R,Weller D, Alexander Freda, Walker J.Impact of UK colorectal cancer screeing pilot on Primary care. Bitish Journal of general Practice. Jaunary 2005.

7. Graham W, Wagaarachchi P, Penney G, MacCaw  BinnsA, Antwi K,Hall M. Criteria for clinical audit of th quality of hospital based obstetric care in developing countries.Bulletin of the world Health organization. 2000. 78 (5).

8. Bhatnagar T, Mishra Cp, Mishra Rdrug prescriptionpractices: Ahousehold study in rural varanashi.Indian Journal Preventive Medicine.2003:34(1&2).

9. Srishyla M, Krishnamurthy M, Nagarani M, MaryC, C Andrade, BV Venkataraman. Prescription audit in an Indian hospital setting using the DDD (Defined Daily Dose) concept.Indian journal of pharmacology.1994  .Volume : 26  ( 1 ). 23-28.

10. . Neville R, Hoskins G. ,. McCowanC, Smith B. Pragmatic 'real world' study of the effect of audit of asthma on clinical outcome. Primary care respiratory Jouranal. 2004 Dec Vol 13 ( 4 ) .