medical assisting compensation and benefits report 2013

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AAMA 2013 Medical Assisting Compensation and Benefits Report 1 of 5 American Association of Medical Assistants 2013 Medical Assisting Compensation and Benefits Report Compensation Both hourly pay rates and annual gross salaries were collected on the survey. Over 96 percent of full-time medical assistants are paid hourly, while roughly 4 percent are paid by annual salary. By CMA (AAMA) certification Average hourly wages and salary vary according to years of experience for all medical assistants surveyed. Full-time medical assistants holding a current CMA (AAMA) certification earn an average of $15.35 per hour or an average annual sal- ary of $29,889. These earnings are above the averages of $14.29 or $27,914 collected for full-time medical assistants who have not achieved CMA (AAMA) certifica- tion and may or may not hold another type of medical assisting certification. Comparisons for full-time CMAs (AAMA) and non-CMAs (AAMA) are broken down by years of experience in Table 1. Employers are not only paying higher wages for the CMA (AAMA), they are also increasingly demanding that their medical assistants have a CMA (AAMA) credential. Every day the AAMA responds to more than 100 employer requests for CMA (AAMA) certification verification—for both current and potential employees. M edical assistants across the country enthusiasti- cally participated in the 2013 Compensation and Benefits Survey, conducted by the American Association of Medical Assistants. More than 4,400 medical assistants completed the survey. The AAMA e-mailed an elec- tronic questionnaire to a random sampling of more than 35,000 medi- cal assistants and medical assisting educators. Most of the participants were CMAs (AAMA) (88 percent) and members of the AAMA (94 percent). The large number of participants ensures that the results have a high degree of statistical reliability. Statistical reliability and terms used The overall margin of error for the 4,438 responses is ±1.5 percent at the 95 percent confidence level. Margin of error describes the statistical reli- ability of the sample as an estimate of the population. The margin of error should be treated only as an approximation, since margin of error calculations are based on pure ran- dom selection, which is not achievable in traditional survey settings where response is voluntary. The ±1.5 per- cent margin of error applies to overall statistics based on the total respon- dents to the survey—smaller break- out groups presented throughout the report have higher margins of error. Judgments based on statistics with very low sample sizes should be made with caution. Statistics are rounded to the nearest whole number. Such demand is often due to the pressures of potential malpractice suits and the certi- fication mandates placed on employers by managed care organizations. 1 Additionally, on August 23, 2012, the Centers for Medicare and Medicaid Services (CMS) ruled that only “credentialed medical assis- tants”—including CMAs (AAMA)—as well as licensed health care professionals, would be allowed to enter medication, laboratory, and radiology orders into the computerized provider order entry sys- tem for meaningful use purposes for the Medicare and Medicaid Electronic Health Records (EHR) Incentive Programs . 2 The CMA (AAMA) must have current status to use the credential, including for qualify- ing to enter orders for the Medicare and Medicaid EHR Incentive Programs. By geographic region The average annual earnings and hourly wages were computed for geographic regions of the United States (Figure 1). The Pacific region showed the highest earn- ings for full-time current CMAs (AAMA), with averages of $33,322 annually and $17.60 hourly. Across the country, New England turned in the second highest annual earnings ($30,997), while the West North Central region showed the second Overall 02 years 35 years 69 years 1015 years 16 years + Full-time CMAs (AAMA) $15.35 29,889 $13.44 25,848 $14.83 28 ,158 $15.67 30,756 $16.96 32,954 $18 .16 36 ,038 Full-time Non-CMAs (AAMA) 14.29 27 ,914 13.25 25,658 14.30 26 ,340 15.69 29,821 17.72 35 ,300 18 .28 37,528 Table 1. CMA (AAMA) certification Average full-time medical assistant pay by years of experience

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Page 1: Medical Assisting Compensation and  Benefits Report 2013

AAMA 2013 Medical Assisting Compensation and Benefits Report 1 of 5

American Association of Medical Assistants

2013 Medical Assisting Compensation and

Benefits ReportCompensationBoth hourly pay rates and annual gross salaries were collected on the survey. Over 96 percent of full-time medical assistants are paid hourly, while roughly 4 percent are paid by annual salary.

By CMA (AAMA) certification

Average hourly wages and salary vary according to years of experience for all medical assistants surveyed. Full-time medical assistants holding a current CMA (AAMA) certification earn an average of $15.35 per hour or an average annual sal-ary of $29,889. These earnings are above the averages of $14.29 or $27,914 collected for full-time medical assistants who have not achieved CMA (AAMA) certifica-tion and may or may not hold another type of medical assisting certification. Comparisons for full-time CMAs (AAMA) and non-CMAs (AAMA) are broken down by years of experience in Table 1. Employers are not only paying higher wages for the CMA (AAMA), they are also increasingly demanding that their medical assistants have a CMA (AAMA) credential. Every day the AAMA responds to more than 100 employer requests for CMA (AAMA) certification verification—for both current and potential employees.

Medical assistants across the country enthusiasti-cally participated in the

2013 Compensation and Benefits Survey, conducted by the American Association of Medical Assistants. More than 4,400 medical assistants completed the survey. The AAMA e-mailed an elec-tronic questionnaire to a random sampling of more than 35,000 medi-cal assistants and medical assisting educators. Most of the participants were CMAs (AAMA) (88 percent) and members of the AAMA (94 percent). The large number of participants ensures that the results have a high degree of statistical reliability.

Statistical reliability and terms usedThe overall margin of error for the 4,438 responses is ±1.5 percent at the 95 percent confidence level. Margin of error describes the statistical reli-ability of the sample as an estimate of the population. The margin of error should be treated only as an approximation, since margin of error calculations are based on pure ran-dom selection, which is not achievable in traditional survey settings where response is voluntary. The ±1.5 per-cent margin of error applies to overall statistics based on the total respon-dents to the survey—smaller break-out groups presented throughout the report have higher margins of error. Judgments based on statistics with very low sample sizes should be made with caution. Statistics are rounded to the nearest whole number.

Such demand is often due to the pressures of potential malpractice suits and the certi-fication mandates placed on employers by managed care organizations.1 Additionally, on August 23, 2012, the Centers for Medicare and Medicaid Services (CMS) ruled that only “credentialed medical assis-tants”—including CMAs (AAMA)—as well as licensed health care professionals, would be allowed to enter medication, laboratory, and radiology orders into the computerized provider order entry sys-tem for meaningful use purposes for the Medicare and Medicaid Electronic Health Records (EHR) Incentive Programs .2 The CMA (AAMA) must have current status to use the credential, including for qualify-ing to enter orders for the Medicare and Medicaid EHR Incentive Programs.

By geographic region

The average annual earnings and hourly wages were computed for geographic regions of the United States (Figure 1). The Pacific region showed the highest earn-ings for full-time current CMAs (AAMA), with averages of $33,322 annually and $17.60 hourly. Across the country, New England turned in the second highest annual earnings ($30,997), while the West North Central region showed the second

Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

Full-time CMAs (AAMA)$15.35 29,889

$13.44 25,848

$14.83 28,158

$15.67 30,756

$16.96 32,954

$18.16 36,038

Full-time Non-CMAs (AAMA)

14.2927,914

13.2525,658

14.3026,340

15.6929,821

17.7235,300

18.2837,528

Table 1. CMA (AAMA) certification Average full-time medical assistant pay by years of experience

Page 2: Medical Assisting Compensation and  Benefits Report 2013

Central

NewEngland

South Atlantic

East SouthCentral

West SouthCentral

West NorthCentral

Mountain

Paci�c(Includes Alaska

and Hawaii)

Table 2. Geographic region Average full-time CMA (AAMA) pay by years of experience

Region Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

New England$15.93

30,997 $14.54 28,353

$15.24 28,929

$15.97 31,833

$17.2534,150

$18.8936,795

Middle Atlantic15.2229,756

13.6527,063

14.5828,000

14.7530,056

17.5632,750

18.7336,071

East North Central14.6728,614

12.9125,189

14.4427,540

15.1229,490

16.1731,091

17.2333,991

West North Central16.1530,871

13.8526,098

15.1829,205

16.2530,672

17.2532,431

18.7436,075

South Atlantic14.5428,619

12.6324,154

13.9526,835

14.8930,102

16.3331,555

17.4535,629

East South Central14.1328,712

12.0723,328

**

13.8326,316

15.9436,967

16.6134,583

West South Central14.7530,450

12.0023,806

* *

17.3335,400

**

*37,318

Mountain15.0630,208

13.4225,641

14.7927,820

15.2829,875

17.12 36,100

16.9636,921

Pacific17.6033,322

15.5028,944

17.3431,438

17.9435,235

18.6335,726

21.1440,821

* Insufficient response

Northeast

Midwest

South

West

Figure 1.

2013 compensation and benefits report

Regions based on the United States Census divisionshighest hourly wages ($16.15). The full comparison is shown in Table 2.

By work setting

The overwhelming majority of medical assistants surveyed work in physicians’ offices. Almost 87 percent of respondents are employed in that setting, with roughly 2.6 percent listed in emergency and outpa-tient hospital departments, 1.1 percent in ambulatory surgery and another 7.4 per-cent in “other.” The breakdown of wages and earnings by work setting is shown in Table 3. Figures for inpatient hospital care, nursing homes, home and hospice care, and residential care are not listed due to insufficient response numbers.

* Insufficient response

AAMA 2013 Medical Assisting Compensation and Benefits Report 2 of 5

Page 3: Medical Assisting Compensation and  Benefits Report 2013

Work setting Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

Ambulatory surgery$16.26

32,350 * *

* *

* *

* *

Emergency and outpatient hospital department

15.9433,745

$14.0929,313

*$28,500

**

* *

$17.4034,962

Physician’s office15.3229,749

13.4225,770

14.8228,068

$15.6130,382

$16.9132,689

18.1536,072

Other15.9530,958

13.3623,583

15.4229,583

*34,714

**

18.8336,125

Table 3. Work setting Average full-time CMA (AAMA) pay by years of experience

* Insufficient response

* *

Table 4. Practice specialty Average full-time CMA (AAMA) pay by years of experience

Practice specialty Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

Primary care$14.90

28,858$13.08

25,191$13.9926,482

$15.1129,010

$16.1831,295

$17.7434,835

All other medical and surgical specialties

15.4831,036

13.5926,196

14.6328,423

15.3130,356

16.5433,010

18.0337,602

Other15.4030,043

13.4725,163

14.9228,722

15.7930,412

16.4632,407

17.7936,236

* Insufficient response

Table 4. Practice specialty Average full-time CMA (AAMA) pay by years of experience

Practice specialty Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

Primary care$15.19

29,412$13.23

25,520$14.77

27,871$15.4230,188

$16.8232,214

$18.1835,706

All other medical and surgical specialties

15.7531,004

13.9626,719

14.9428,431

16.0631,343

17.4634,953

18.2137,063

Other15.5430,336

14.0126,672

14.8328,889

16.2332,627

17.2933,648

18.1135,695

* Insufficient response

Number of specialties Overall 0–2 years 3–5 years 6–9 years 10–15 years 16 years +

Single specialty$15.26

29,791$13.3325,488

$14.7928,132

$15.4730,349

$16.7432,616

$18.0036,212

Multispecialty15.4430,062

13.5726,275

14.8928,192

15.8931,187

17.2433,433

18.3236,053

Other15.6229,271

13.3925,500

* *

15.30 30,591

* *

18.9734,192

Table 5. Number of specialties Average full-time CMA (AAMA) pay by years of experience

* Insufficient response

By practice specialty

Sixty-four percent of medical assistants work in a primary care office or practice. Another 32 percent work in practices with medical or surgical specialties. The income figures for practice specialty are shown in Table 4.

By number of specialties

Combining both full- and part-time medical assistant respon-dents, 51 percent work in a single specialty practice, while 45 percent work in a multispecialty setting. The income figures for full-time current CMAs (AAMA) by number of specialties are listed in Table 5.

* Insufficient response

* Insufficient response

* Insufficient response

AAMA 2013 Medical Assisting Compensation and Benefits Report 3 of 5

Page 4: Medical Assisting Compensation and  Benefits Report 2013

2013 compensation and benefits report

Employment benefitsRoughly 87 percent of all full-time medical assistants receive some form of benefits package from their employer (Figure 2).

Insurance

Almost 74 percent of full-time medical assistants receive major medical cover-age, 72 percent receive dental coverage, 61 percent receive vision coverage, just under 53 percent receive disability cover-age, and 21 percent receive professional liability coverage. The full range of benefits for full-time medical assistants is shown in Figure 3.

AAMA membership and conference

When asked if employers offer to help pay for various AAMA expenses, almost 20 percent of full-time medical assistants who are AAMA members responded that their employers pay their membership dues in full (Figure 4). In addition, over 11 percent have their annual conference reg-istration fees paid for in full, and another 5.5 percent have travel and lodging paid by their employers.

The American Association of Medical Assistants thanks all the participants who made the 2013 survey possible.

References1. Balasa DA. Why more employers are hiring

CMAs (AAMA). American Association of Medical Assistants. http://www.aama-ntl.org/resources/library/WhyMoreEmpsHireCMA.pdf. Published January 2007. Updated February 2009. Accessed October 7, 2010.

2. Balasa DA. AAMA triumphs in CMS medication order rule. CMA Today. 2012;45(6):6-8.

© 2013 American Association of Medical Assistants. Reprinted from the November/December issue of CMA Today.

Professional liability

Basic hospitalization

Major medical

Discount prescription

Accidental death

Disability

Dental

Vision

None

Other

73.7%71.6%

60.5%52.6%

44.3%

42%40.2%

21.1%

12%8.3% Number of responses = 2,652

Number of responses = 2,649

Benefits received by full-time medical assistants

Do not receive benefits

13%

Receive benefits

87%

Insurance benefits received by full-time medical assistants

19.5%1.8%

11.4%4.5%

3.5%5.5%

FullPartial

AAMA membership dues

AAMA Conference registration fees

AAMA Conference travel and lodging expenses

Figure 4.

Figure 3.

Number of responses = 2,652

Figure 2.

Dues assistance received by full-time medical assistants

19.5%1.8%

11.4%4.5%

3.5%5.5%

FullPartial

AAMA membership dues

AAMA Conference registration fees

AAMA Conference travel and lodging expensesExtended online version! See next page for educator earnings!

AAMA 2013 Medical Assisting Compensation and Benefits Report 4 of 5

Page 5: Medical Assisting Compensation and  Benefits Report 2013

Overall $50,985.00

0–2 years $40,530.30

3–5 years $45,500.00

6–9 years $50,861.11

10–15 years $56,593.75

16+ years $59,907.89

Average full-time educator pay by years of experience

Figure 5. Figure 6. Dues assistance received by full-time educatorsInsurance benefits received by full-time educators

Table 6.

Major medical

Dental

Vision

Disability

Accidental death

Discount prescription

Basic hospitalization

Professional liability

None

Other

6.3%

6.3%

6

6

84.6%8

81.3%65.8%

63.8%6656.3%5555.0%55

53.8%55

18.3%

6 3%6

1

Medical assisting educators were also surveyed for this report. (See page one for the survey overview.)

The majority of medical assisting educators (84 percent) receive their compensation in the form of an annual salary, while around 16 percent are paid hourly.

Compensation On average, full-time medical assisting educa-tors reported earning an annual gross salary of $50,985, with over 20 percent reporting that they earn at least $65,000 annually, and over 9 percent reporting over $75,000 in annual earnings. The breakdown of educators’ salaries by years of experience is shown in Table 6.

Employment benefits

Insurance

Almost 85 percent of full-time educators receive major medical coverage and 81 percent receive dental insurance. Discount prescription coverage, accidental death, vision, and basic hospitalization all were over 50 percent rates. Rates of coverage for full-time educators are listed in Figure 5.

AAMA membership and conference

When asked if employers offer to help pay for various AAMA expenses, 54 percent of full-time educators reported full payment of membership dues and 47 percent reported full payment of conference registration fees. Almost 40 percent reported full payment of travel and lodging for conference (Figure 6).

AAMA membership dues

AAMA Annual Conference registration fees

Travel and lodging expenses to the AAMA Annual Conference

54.4%2.1%

47.0%12.7%

39.8%13.1%

FullPartial Number of responses = 240

2013 Medical Assisting Educator Compensation

and Benefits Report

American Association of Medical Assistants

AAMA 2013 Medical Assisting Compensation and Benefits Report 5 of 5

Number of responses = 240

19.5%1.8%

11.4%4.5%

3.5%5.5%

FullPartial

AAMA membership dues

AAMA Conference registration fees

AAMA Conference travel and lodging expenses

Number of responses = 240

Number of responses = 237