The world’s largest Medical trade fair

Düsseldorf, Germany

15 – 19 November 2015

HOTELS

HOTELSHIPS

FLIGHTS

TRANSFERS MEDICA 2015

Hello and welcome,

Year after year Medica continues to prove

itself as the world’s number one medical

trade fair. With 130,000 visitors in 2014 it really

is the place to be if you’re in the medical

field!

This of course means that the demand for

accommodation in the city during the event

is higher than ever. This year we’ve

upgraded our hotel ships to the Elite Class

Lord Byron and Jane Austen. We’ve added

more hotel choices and launched our new

online booking system. Something which we

are very proud of!

So wherever you choose to stay this year, I

wish you a successful show and look forward

to welcoming you to Dusseldorf in

November.

Our services include

Travel Arrangements: Flights, Rail,

Eurostar and Ferries

Car hire

Access to airport lounges

Accommodation: Hotels, Hotel ships

& Apartments

Transfers and ground arrangements

Visa services

Function organisation

Organising international trade

missions

Specialists in travel for Incentives,

meetings to conferences and events.

The Baxter Hoare team offer valuable in-

depth knowledge of the international event

business, the team can provide expert

advice, flexibility in your arrangements,

quality and value, as well as a personalised

customer service based on trust and

reliability.

Whatever your budget and preferred travel

experience, Baxter Hoare provides you with

your own dedicated account manager who

will tailor your request to suit your needs and

provide you with unrivalled knowledge.

Please contact us now for your personalised

quotation

Bienvenue

Welcome

Bienvenidos

Bem-vindos

Benvenutoa

Willkommen

Adam White

Managing Director

1

MS Lord Byron

& MS Jane Austin

*****

The 5 star sister ships MS Lord Byron & MS

Jane Austin entered service in December

2012 and February 2015! The ships offer a stylish lounge with

panoramic bar, a comfortable Lido-Bar in

the rear with terrace, an entrance hall with

reception, and an on-board boutique. The

elegant restaurant is situated on the Ruby

deck, providing a varied buffet breakfast

and dinner menu. There is also a wellness

area with sauna, steam bath, special rain

shower on the Emerald deck.

Each of the ships have 74 cabins in total. All

cabins on the Diamond and Ruby deck offer

a French balcony. All are outward-facing

cabins with a flat-screen TV, radio, minibar,

safe, hair dryer, air conditioning, shower and

WC.

Added bonus: Free transfers every morning

non stop to the exhibition centre!

Extend your stay

Per night

Single €295.00

Double €332.00

Based on 4 night stay from 15 November.

Prices include breakfast and taxes

We know that if you are setting up or taking down your stands you may need a longer stay

than 4 nights, which is why we have teamed up with two hotels to offer a pre and post night

show special offer!

We have dedicated rooms for our exhibitors at both the Tulip Inn Dusseldorf Arena (Adjacent to

the exhibition centre)and the Melia Innside Medienhafen (Our usual mooring location) for

those pre and post night stays from just €118.00 per room per night including breakfast!

We will even transfer your luggage for you free of charge whilst you are at the show.

2

MS Serenade 1

***

The Serenade 1 provides a really cosy

atmosphere on board and offers a

gymnasium with exercise bikes and other

equipment, a sauna, a large lounge and bar

area, a lending library with tables for playing

cards, a restaurant and an exterior sun deck.

The restaurant serves a varied buffet for

breakfast and a waiter service is provided for

lunch and dinner.

The 68 cabins are all uniform in design and

come equipped with a bath and a separate

shower, minibar, tea and coffee making

facilities, hairdryer, multi-channel TV and

telephone. The lower deck cabins have fixed

windows and the upper decks have sliding

French windows. The cabins on the

Beethoven deck do not have balconies.

However, they are present on the Mozart

and the Chopin decks

Extend your stay

Per night

Single €295.00

Double €332.00

Based on 4 night stay from 15 November.

Prices include breakfast and taxes

We know that if you are setting up or taking down your stands you may need a longer stay

than 4 nights, which is why we have teamed up with two hotels to offer a pre and post night

show special offer!

We have dedicated rooms for our exhibitors at both the Tulip Inn Dusseldorf Arena (Adjacent to

the exhibition centre)and the Melia Innside Medienhafen (Our usual mooring location) for

those pre and post night stays from just €118.00 per room per night including breakfast!

We will even transfer your luggage for you free of charge whilst you are at the show.

3

4

Hotels

NH Düsseldorf City Nord

****

Description: Medium category hotel conveniently located

in central Dusseldorf.

Rooms: 330 rooms include satellite TV, an armchair

and a private bathroom with a bathtub.

Facilities: Buffet Breakfast in the restaurant, bar, gym

with sauna and wireless internet access.

Distance: Approximately 30 minutes by public transport

to the exhibition which is 4km from the hotel.

B & B Düsseldorf Airport

**

Description: Budget category hotel in close proximity to

the airport

Rooms: 100 soundproofed rooms which include a

private bathroom, free Sky TV and air

conditioning.

Facilities: Buffet Breakfast in the restaurant, parking and

wireless internet access.

Distance: Approximately an hour by public transport to

the exhibition which is 6km from the hotel.

Per night from

Single €121.00

Double On request

Based on a 2 night stay from 16 November.

Prices include breakfast and taxes

Per night from

Single €154.00

Double €185.00

Prices include breakfast and taxes

5

Hotels

Arcadia Düsseldorf Erkrath

****

Description: Medium category hotel situated in Erkrath on

the green outskirts of Düsseldorf.

Rooms: 81 modern rooms which include a private

bathroom, hot drink-making facilities and

satellite TV.

Facilities: Buffet Breakfast in the restaurant, parking and

wireless internet access.

Distance: Just a 15-minute drive from Düsseldorf centre

and a 20-minute drive from the Trade Fair.

IBIS Düsseldorf Hauptbahnhof

**

Description: Budget hotel next to Düsseldorf main station.

Rooms: 166 modern rooms with air conditioning, a

desk and a private bathroom with hairdryer.

All rooms face the peaceful inner courtyard.

Facilities: Buffet Breakfast in the restaurant, bar, Garden,

Terrace and wireless internet access.

Distance: Just an 18-minute journey via public transport

from the Trade Fair and within walking

distance of the Old Town.

Per night from

Single €219.00

Double On request

Prices include breakfast and taxes

Per night from

Single €219.00

Double €247.00

Prices include breakfast and taxes

6

Hotels

AKZENT City Hotel Düsseldorf

***

Description: Budget hotel situated in the heart of Düsseldorf

Rooms: 54 spacious rooms with cable TV, a work desk, and a

private bathroom.

Facilities: Buffet Breakfast in the restaurant, bar, 24hr reception

and wireless internet access.

Distance: Just a 15 minute journey via public transport from the

Trade Fair and within walking distance of the Old

Town and approx. 20 minutes from the airport.

Dorint Kongress Hotel Neuss

****

Description: Newly renovated hotel in Neuss, on the outskirts of

Düsseldorf

Rooms: 209 modern rooms with free internet, a flat-screen TV

and a minibar.

Facilities: Buffet Breakfast in the restaurant, bar, Garden,

Terrace and wireless internet access.

Distance: An hour journey via public transport from the hotel to

the Düsseldorf Trade Fair and14km from Düsseldorf

airport.

Per night from

Single €279.00

Double On request

Prices include breakfast and taxes

Per night from

Single €283.00

Double On request

Based on a 2 night stay from 16 November.

Prices include breakfast and taxes

7

Hotels

Hotel Am Spichernplatz

***

Description: Budget hotel located in the Derendorf district of

Düsseldorf.

Rooms: 74 comfortable rooms equipped with Sky TV

channels, a minibar and a private bathroom.

Facilities: Buffet Breakfast in the restaurant, bar, Sauna,

Solarium and wireless internet access.

Distance: Located between the Old Town and the Trade Fair,

each route just a 10 minute journey via public

transport.

Hyatt Regency Düsseldorf

*****

Description: Luxurious hotel located in Düsseldorf’s modern

MedienHafen, directly on the River Rhine.

Rooms: 303 modern rooms feature a flat-screen TV, laptop

safe, and tea/coffee facilities.

Facilities: Buffet Breakfast in the restaurant, bar, Fitness centre,

Spa and wireless internet access.

Distance: Just a 30 minute journey via public transport from the

Trade Fair and the Old Town. The airport can be

reached in 45 minutes.

Per night from

Single €336.00

Double On request

Prices include breakfast and taxes

Per night from

Single €386.00

Double On request

Prices include breakfast and taxes

8

Hotels

Hotel Stadt München

****

Description: Medium category hotel in close proximity to the main

station and Old Town.

Rooms: 90 cosy rooms equipped with cable TV, a minibar, a

desk and a private bathroom with hairdryer.

Facilities: Buffet Breakfast in the restaurant, bar, Fitness centre,

spa and wireless internet access.

Distance: The Trade Fair can be reached within 20 minutes via

public transport and the hotel is within walking

distance of the Old Town.

Burns Art Hotel

****

Description: Modern, luxurious hotel in central Düsseldorf.

Rooms: 35 apartment style rooms feature satellite TV, stone

flooring, and a private bathroom. Many also include

a balcony.

Facilities: Buffet Breakfast in the restaurant, bar, 24hr reception

and wireless internet access.

Distance: The main station is a 7 minute walk from the hotel and

the Trade Fair can be reached via public transport in

20 minutes.

Per night from

Single €427.00

Double €588.00

Prices include breakfast and taxes

Per night from

Single Occupancy Apartment €442.00

Double Occupancy Apartment €499.00

Prices include breakfast and taxes

9

Why not stay outside Düsseldorf and save £££’s…

As Medica is such a large event in the Düsseldorf calendar, the demand for

accommodation is so high that prices of hotels can sometimes be hard to swallow especially

for many of our SME customers and those visiting Medica for the first time.

Because of this we have teamed up with a number of hotels in the cities surrounding

Düsseldorf to provide you with a cost saving alternative.

Duisburg is located just north of the City and is

connected to Düsseldorf Messe via the

U-bahn network.

Take the U79 and it will drop you off at the

Messe Düsseldorf in about 45 minutes.

Cologne, well connected to the city, just

south of Düsseldorf

Intercity trains will whisk you into Düsseldorf

city centre in just over 20 minutes, connecting

to the U-bahn with a further 20 minutes to travel

on to the Messe.

A&O Cologne am Dom, Cologne

**

Description: Budget hotel situated in central Cologne.

Rooms: 31 comfortable rooms come with a desk and a

private bathroom.

Facilities: Buffet Breakfast in the restaurant, bar, library and

wireless internet access.

Distance: Close to the Cologne main station which provides

direct links to Düsseldorf main station and on to the

Trade Fair in under an hour.

Per night

Single €129.00

Double €146.00

Prices include breakfast and taxes

10

Hotels

Stadthotel am Römerturm, Cologne

****

Description: Modern hotel situated in central Cologne

Rooms: 107 spacious air-conditioned rooms are non-smoking

and feature Wi-Fi, a TV and a private bathroom.

Facilities: Buffet Breakfast in the restaurant, bar, Terrace and

wireless internet access.

Distance: Just a 10 minute walk from Cologne main station

which provides direct links to Düsseldorf main station

and on to the Trade Fair in an hour.

IBIS Hauptbahnhof, Duisburg

**

Description: Budget hotel situated at the Duisburg main station.

Rooms: 95 comfortable rooms provide a desk and a private

bathroom.

Facilities: Buffet Breakfast in the restaurant, bar, Terrace and

wireless internet access.

Distance: Direct public transport link from the main station to

the Trade Fair in under an hour.

Per night

Single €139.00

Double €216.00

Prices include breakfast and taxes

Per night

Single €157.00

Double On request

Prices include breakfast and taxes

11

Invite to the exclusive Baxter Hoare Pre-Exhibition Party

The Baxter Hoare Pre-exhibition cocktail party has

become a permanent fixture on the Medica calendar

and 2015’s will be our biggest yet!

We would like to extend the welcome to all of guests

staying in the city to meet with fellow guests and

begin your networking the night before the event

starts. Even better that you can enjoy a few drinks on

us and the opportunity to win a few prizes!

The event will take place on board one of Hotel ships,

the location of which will be confirmed closer to the

date.

Date: Sunday 15th November 2015

Time: 19.00 – 21.00

Venue: On board the MS Lord Byron hotel ship

Invitations will be sent out nearer to the time. We hope

that you will be able to join us and look forward to

welcoming you to Medica!

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Getting to know Dusseldorf

Getting around

The public transport system in Düsseldorf is safe, efficient and sensibly priced. Public transport

is free throughout Düsseldorf if you are in possession of an exhibitor pass during the show.

Should you wish to hire taxis, contact Taxi-Düsseldorf on +49 211 777 60

Sights of Düsseldorf

There are so many sights to see in this city. You can take a stroll along the River Rhein

promenade with lively bars and restaurants dotted along it, or take a tour up the Tower at

MedienHafen with its panoramic views of the city from the bar on the top platform, to taking

some time out to window shop at the world famous Koenigsallee and surrounding shopping

areas. There is plenty to keep you occupied when in Düsseldorf

Going out and dining in Düsseldorf

The so-called ‘Rhenish’ lust for living is infectious. One hub of entertainment is the old town

(Altstadt) with door after door providing visitors with apparently the longest bar in the world.

The variety of excellent restaurants and bistros in Düsseldorf is one of a kind. Whether

traditional, local or international such as French, German, Italian or Belgian, the variety of

style, quality and budget is extraordinary.

A new up and coming area of Düsseldorf is the MedienHafen (Media Harbour), a previously

dilapidated harbour, now redeveloped to reveal a modern and lively place with a diverse

mix of businesses interspersed with an increasing number of residential properties. The vibrant

gastronomic landscape adds to the creative atmosphere. Modern and upscale hotels in the

area also ensure a continuous influx of guests.

Please contact us if you would like further information on restaurants to dine at, or on

sourcing suitable venues for your meetings during the show.

13

Fulfilling all of your travel needs

Baxter Hoare can not only arrange great value accommodation in Düsseldorf during Medica

but we can also provide you with a whole range of travel services,

We sell tickets on the world major airlines including British Airways,

Lufthansa and KLM, as well as low cost options with EasyJet, Flybe and

Jet2

If you are taking material for your own stand or prefer the convenience

of having your own vehicle with you, ask us about the latest deals we

have for the Eurotunnel or cross channel ferries.

Don’t fancy flying or driving? take the train! In just over two hours you

can be in Brussels from London St Pancras International via Eurostar.

From there connect with the efficient German railways for a through

service to Düsseldorf. We also provide rail tickets for travel within Europe

As an independent UK based travel agency we offer a full range of travel solutions. Being

members of ABTA, IATA and holding our ATOL license you can be trust Baxter Hoare to offer a

professional bespoke service for your business needs. We have been doing this since 1883 so

we know a thing or two about travel.

Helping you do business

Taking a delegation of staff over to the exhibition and need conference space? Meeting

clients and need somewhere suitable to hold business discussions? Or perhaps you need a

venue to take your clients to dinner or hold a party for your team? Baxter Hoare can help!

We know Düsseldorf. We know the best venues and have key contacts that will help you

maximise your time here, impress your clients and reward your team.

14

Further details and reserve your space

For further details or to reserve your space with us call or email us and receive a no obligation

quotation on how Baxter Hoare can help your business grow at Medica 2015

Call us

Tel: +44 (0) 20 7407 5492

Email us

Email: events@baxterhoare.com

Book our hotels and hotel ships online

Web: www.baxterhoare.com/reservations/index.php

15

Where your booking with Baxter Hoare Events is for accommodation only the following booking conditions will apply.

1. CONTRACT: Please read these booking conditions carefully as they, together with the specific information about your confirmed accommodation, form the basis of your contract with Baxter Hoare Travel Ltd trading as Baxter Hoare Events

2. PRICES: We reserve the right to alter any of our advertised accommodation prices. You will be advised of the current price of the accommodation that you wish to book before your contract is confirmed.

3. MAKING A BOOKING AND PAYMENT: When you have chosen your accommodation and you make a request to us to book it, An invoice will be raised for the full amount of the booking which is payable in full no later than 12 weeks prior to your arrival. A holding deposit of 25% of the total invoice value will be required on booking to confirm the reservation or the full amount if arrival is within 12 weeks. Occasionally you may be required to pay a larger deposit which will be confirmed by the agent when making your reservation. Your booking is confirmed and a contract between us exists when we issue our invoice. If the holding deposit is not received within 7 days of making the booking, we will cancel the reservation. Please check your invoice carefully and report any incorrect or incomplete information to us immediately. If you have paid a deposit, the balance of your invoice is due 12 weeks before departure.

Fees will be applied for various payment methods per transaction

GBP EUR

Debit Card 0% 0%

Visa / Master Card 2.99% 3.25%

American Express 3.99% Not Possible

Bank Transfer £0 - UK Accounts

£10 – Non UK accounts €12.00

The cost of your accommodation does not include any extra chargeable services that you may use whilst at the accommodation. These are payable direct to the hotel.

4. YOUR RESPONSIBILITY FOR YOUR BOOKING: When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. This means that you are responsible for making all payments due, notifying us if any changes or cancellations are required and for receiving the confirmation and keeping your party informed.

5. INSURANCE: It is your responsibility to ensure that you are adequately insured. We strongly recommend that you take out insurance, which should include cover against the cost of cancellation by you and assistance (including repatriation) in the event of accident or illness.

6. IF YOU WANT TO CHANGE YOUR BOOKING: After our confirmation has been issued, any requests for changes must be sent to us in writing, by email, fax or post, by the person that made the booking. We cannot guarantee that we will be able to accommodate your request but we will try to do so. You will be asked to pay any charges made by the accommodation supplier. These are likely to be higher the closer you get to your arrival date, so contact us as soon as you can. If you change the number in your party, the accommodation price maybe be re-calculated. If the party size is reduced, this is likely to mean the remaining members paying more due to under-occupancy.

7. IF YOU WANT TO CANCEL YOUR BOOKING: The person that made the booking must put this in writing to us, by email, fax or post. Because our properties are in high demand exhibition times cancellations are not possible. However Baxter Hoare will endeavour to resell your accommodation. If this is possible, a refund of 80% of the cancellation value will be provided after the dates of the booked stay have been completed.

8. IF WE CHANGE OR CANCEL YOUR BOOKING: We reserve the right to change or cancel your booking. Subject to the note below, if

we make a change and you don’t want to accept it, you can take any alternative accommodation we are able to offer you (you will pay the increase in cost if the replacement is advertised at a higher price than your original booking, or receive a refund of the difference if it is less expensive) or a refund of the money you’ve paid to us. This does not apply where the change is not material. Examples of non-material changes include, but are not limited to, temporary withdrawal of facilities or seasonal unavailability of amenities. Subject to the note below, if we have to cancel, again we may be able to offer you an alternative. If you accept it, you would pay the difference if it was advertised at a higher price than your original accommodation, or receive a refund of the difference if it was advertised at a lower price. Or we will refund the monies you have paid us for your accommodation. We will not be responsible to pay any compensation following a change or a cancellation by us. Any amendment or cancellation fees you incur in terms of other arrangements you have made with other providers under separate contracts are not claimable from us. Note: If a change or cancellation occurs because of circumstances beyond our control, for example war, riot, industrial dispute, actual or threatened terrorist activity and its consequences, natural or nuclear disaster, fire, adverse weather conditions, flood, epidemic or pandemic illness and all similar situations we will have no liability to you. No compensation, costs, expenses or any other sums, including the cost of securing alternative accommodation will be paid by us.

Where your booking includes a stay on a hotel ship, the mooring position of the ship is not guaranteed but will be in reasonable distance of the exhibition centre of the event promoted. Reasonable being for Dusseldorf this will be in the Dusseldorf or Neuss areas. Cologne and Frankfurt within either city boundary. If the ships are moored outside these areas for safety reasons this is not classified as a major change.

In the event of high or low water the captain of the ship or the city’s harbourmasters office reserve the right to reposition the ship as required to ensure the safety of the ship, crew and guests on board. Where Baxter Hoare is aware of the change in advance we will take reasonable steps to inform you.

If a mooring position changes before your arrival or during your stay this is not classified as a major change. Cancellation will not be possible and Baxter Hoare will not be liable for any compensation or claims for losses incurred.

9. OUR RESPONSIBILITY FOR YOUR BOOKING: We have a duty to select the accommodation providers with reasonable skill and care. We have no liability to you for the actual provision of the accommodation, except in cases where it is proved that we have breached that duty and damage to you has been caused. Therefore, providing we have selected the provider with reasonable care and skill, we will have no liability to you for anything that happens at the accommodation or any acts or omissions of the provider or others. We also have no liability in the following situations:

i. where the accommodation cannot be provided as booked due to circumstances beyond our control (see the Note in clause 8)

ii. where you incur any loss or damage that could not have been foreseen at the time of your booking, based on the information provided by you.

iii. where you incur any loss or damage that relates to any business activity.

iv. where any loss or damage relates to any services which do not form part of our contract with you.

If we are found liable to you on any basis, we limit the amount we have to pay you to a maximum of three times the cost of your accommodation. This limit does not apply to cases involving death or injury.

10. BEHAVIOUR: When you book accommodation through us, you accept responsibility for the proper conduct of all members of your party during your stay. We reserve the right at any time to terminate the stay of any party member(s) whose behaviour is such, in the reasonable opinion of the accommodation provider or us, as to

16

cause or to be likely to cause danger, upset or distress to anyone else or damage to property. Full cancellation charges will then apply and no refund will be given. Furthermore, we shall be under no obligation whatsoever to pay compensation or meet any costs or expenses (including but not limited to alternative accommodation) you may occur as a result of your stay being terminated. If you cause damage to the accommodation in which you are staying, you must fully reimburse the accommodation provider concerned for the cost of the damage before the end of your stay if the cost has been established by then or as soon as it has been established if later. You must also indemnify us for the full amount of any claim (including all legal costs) made against us by the accommodation provider or any third party as a result.

11. CHECK-IN AND CHECK-OUT: Check-in is normally after 2pm. If you check-in after midnight, your accommodation has been reserved for you from the previous day and this counts as the first night of your stay. Check-out is normally at noon.

12. COMPLAINTS: If you have a problem during your stay, please inform the accommodation provider immediately and our office, who will endeavour to put things right. You should also try to find a solution whilst you're there. If your complaint is not resolved locally, please follow this up within 28 days of your return home by writing to our Events department giving your booking reference and all other relevant information. Please keep your letter concise and to the point. This will assist us to identify your concerns quickly and speed up our response to you. If you fail to follow this simple procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were in resort and this may affect your rights under this contract. Please bear in mind that we are only liable to compensate you in line with these booking conditions - in particular clause 9 above makes clear that our obligation is to choose the accommodation provider with reasonable skill and care. Any dispute or claim arising out of this contract that can't be settled between us can be referred by you to ABTA arbitration (see clause 14) or court. We agree that the courts of England and Wales have jurisdiction and English law applies (unless you live in Scotland or Northern Ireland, in which case you can bring proceedings in your local court under Scots or Northern Irish law, as applicable.)

13. FINANCIAL PROTECTION: The monies you pay to us for your accommodation are protected by means of a bond held by ABTA. This means that, if in the unlikely event of our insolvency your accommodation can't be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.

14. ABTA: We are a Member of ABTA, membership number14427. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you an arbitration scheme for the resolution of disputes arising out of, or in connection with this contract. The arbitration scheme is arranged by ABTA and administered independently. It provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on you in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person. There is also a limit of £25,000 per booking form. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences. The scheme can however deal with compensation claims which include an element of minor injury or illness subject to a limit of £1,500 on the amount the arbitrator can award per person in respect of this element. Your request for arbitration must be received by ABTA within eighteen months of the date of return from holiday. Outside this time limit arbitration under the Scheme may still be available if we agree, but the ABTA Code does not require such agreement. For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com.

Additional terms for bookings including flights

Where you make a booking for a flight (for which tickets are issued on booking) and for accommodation or car hire and the sale has been made to a business school/ university or other corporate entity, the sale is not covered by the ATOL scheme. The booking conditions of the airline or ticket supplier will be

Where you make a flight and accommodation/car hire booking and the sale has been made to an individual you will be covered by the ATOL scheme. If this is the case alternative booking conditions will apply and you will be advised of those terms prior to booking. Baxter Hoare’s ATOL license number is 2975.