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    Users Guide

    Media5-fone

    Version 2.14

    March 16, 2012

    Copyright 2012 Media5 Corporation (Media5)

    This document contains information that is confidential and proprietary to Media5.

    Media5 reserves all rights to this document as well as to the Intellectual Property of the documentand the technology and know-how that it includes and represents.

    This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,without written prior approval by Media5.

    Media5 reserves the right to revise this publication and make changes at any time and without theobligation to notify any person and/or entity of such revisions and/or changes.

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    Users Guide Media5-fone List of Acronyms

    SIP Softphone Application ii

    List of Acronyms

    3G 3r

    Generation cellular data network.

    4G 3r

    Generation cellular data network.

    AGC Automatic Gain Control

    FQDN Fully Qualified Domain Name

    LDAP Lightweight Directory Access Protocol

    RFC Request For Comment

    SDES Session Description Protocol Security Descriptions for Media Streams

    SIP Session Initiation Protocol

    SRTP Secure Real-Time Transport Protocol

    TCP Transport Control Protocol

    TLS Transport Layer Security

    VoIP Voice over Internet Protocol

    Wi-Fi Wireless IEEE802.11 a, b or g network

    WLAN Wireless Local Area Network

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    Users Guide Media5-fone List of Figures

    SIP Softphone Application iii

    List of Figures

    List of Figures

    Figure 1: Accessing the Wi-Fi Settings....................................................................................................................................... 10

    Figure 2: Home Screen .............................................................................................................................................................. 11

    Figure 3: Configuration Wizard ................................................................................................................................................... 11

    Figure 4: New SIP Account ........................................................................................................................................................ 12

    Figure 5: Starting Media5-fone ................................................................................................................................................... 13

    Figure 6: Loading Screen ........................................................................................................................................................... 13

    Figure 7: Main Screens .............................................................................................................................................................. 14

    Figure 8: Main Screen Components ........................................................................................................................................... 15

    Figure 9: No Audio Input Available Notification .......................................................................................................................... 16

    Figure 10: More Screen .............................................................................................................................................................. 16

    Figure 11: Configure Screen ...................................................................................................................................................... 17

    Figure 12: Incoming Call Prompt ................................................................................................................................................ 18

    Figure 13: Accepting a Call ........................................................................................................................................................ 19

    Figure 14: In Call Quality Feedback ........................................................................................................................................... 19

    Figure 15: Manual Number Dialling ............................................................................................................................................ 20

    Figure 16: Call Progression ........................................................................................................................................................ 20

    Figure 17: Add Contact Button ................................................................................................................................................... 21

    Figure 18: Info Screen ................................................................................................................................................................ 21

    Figure 19: Calling Using the Favorites Feature .......................................................................................................................... 22

    Figure 20: Accessing the Contacts ............................................................................................................................................. 23

    Figure 21: Contact's List and Contacts Details .......................................................................................................................... 23

    Figure 22: LDAP Contacts .......................................................................................................................................................... 24

    Figure 23: Call Waiting Options .................................................................................................................................................. 25

    Figure 24: Making a Second Call ............................................................................................................................................... 26

    Figure 25: Second Call Swapping ........................................................................................................................................... 26

    Figure 26: Merging Calls ............................................................................................................................................................ 27

    Figure 27: Transfer Call .............................................................................................................................................................. 28

    Figure 28: Transferring a Call ..................................................................................................................................................... 28

    Figure 29: Transfer Call .............................................................................................................................................................. 29

    Figure 30: Transfer Call Options ................................................................................................................................................ 29

    Figure 31: Transferring a Call ..................................................................................................................................................... 30

    Figure 32: Transferring a Call ..................................................................................................................................................... 30

    Figure 33: Accessing the Recents List ....................................................................................................................................... 31

    Figure 34: Incoming Call in Background ..................................................................................................................................... 32

    Figure 35: Accessing the Voicemails .......................................................................................................................................... 33

    Figure 36: Rate the Media5-fone ................................................................................................................................................ 34

    Figure 37: Settings Screen ......................................................................................................................................................... 35

    Figure 38: Accounts Screen ....................................................................................................................................................... 37

    Figure 39: Accounts Screen ....................................................................................................................................................... 37

    Figure 40: Codecs Screen .......................................................................................................................................................... 42

    Figure 41: SIP Traces Screen .................................................................................................................................................... 43

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    Users Guide Media5-fone List of Figures

    SIP Softphone Application 4

    Figure 42: Feature Purchase View ............................................................................................................................................. 43

    Figure 43: Information View ....................................................................................................................................................... 44

    Figure 44: Help View .................................................................................................................................................................. 45

    Figure 45: Invite Friends View .................................................................................................................................................... 45

    Figure 46: Favorites Screen ....................................................................................................................................................... 46

    Figure 47: Adding a Favorite Entry ............................................................................................................................................. 47

    Figure 48: Calling a Favorite Entry from the Settings ................................................................................................................. 47

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    Users Guide Media5-fone Table of Contents

    SIP Softphone Application 5

    Table of Contents

    1. INTRODUCTION -------------------------------------------------------------------------------------------------------------------- 7

    1.1 Third-Party Software Copyright Information .................................................................................................. 7

    1.2

    Media5-foneFree Edition .............................................................................................................................. 7

    1.3 Media5-foneMain Features ........................................................................................................................... 8

    1.4 Devices and Operating System Versions ...................................................................................................... 9

    1.5 Supported Devices ......................................................................................................................................... 9

    2. GETTING STARTED ------------------------------------------------------------------------------------------------------------- 10

    2.1 Configuring VoIP Network Service .............................................................................................................. 10

    2.2 Configuring Wi-Fi Access Points ................................................................................................................. 10

    2.3 First Start-Up of the Media5-fone ................................................................................................................ 11

    2.4 Starting the Media5-foneApplication ........................................................................................................... 13

    3. INTERFACE COMPONENTS DESCRIPTION ----------------------------------------------------------------------------- 15

    3.1

    Phone Number Area .................................................................................................................................... 15

    3.2 Full Keyboard Access Button ....................................................................................................................... 15

    3.3 Dial Pad ....................................................................................................................................................... 15

    3.4 Add Contact Button ...................................................................................................................................... 15

    3.5 Call Button ................................................................................................................................................... 16

    3.6 Navigation Bar ............................................................................................................................................. 16

    4. USING THE MEDIA5-FONE---------------------------------------------------------------------------------------------------- 18

    4.1 Receiving a Call ........................................................................................................................................... 18

    4.1.1 Declining a Call ............................................................................................................................... 184.1.2 Accepting a Call .............................................................................................................................. 194.1.3 In Call Network Quality Feedback ................................................................................................... 19

    4.2

    Placing a Call ............................................................................................................................................... 204.2.1 Dialing a Number ............................................................................................................................. 20

    4.2.2 Adding a New Contact ..................................................................................................................... 214.2.3 Calling Using the Favorites Feature ................................................................................................ 224.2.4 Calling a Contact ............................................................................................................................. 234.2.5 Calling a Contact Using LDAP ........................................................................................................ 244.2.6 Redial .............................................................................................................................................. 244.2.7 Call Waiting ..................................................................................................................................... 254.2.8 Second Call ..................................................................................................................................... 264.2.9 Merging Calls .................................................................................................................................. 274.2.10 Transferring a Call ........................................................................................................................... 284.2.11 Recents (Call History) ..................................................................................................................... 31

    4.3 iOS4/5 Multitasking Support ........................................................................................................................ 32

    4.4

    Editing a Contacts Details ........................................................................................................................... 324.5 Voicemail ..................................................................................................................................................... 33

    4.6 Putting the Application in Background ......................................................................................................... 33

    4.7 Rating the Application .................................................................................................................................. 34

    4.8 Exiting the Application.................................................................................................................................. 34

    5. ADDITIONAL SETTINGS (MORE VIEW) ----------------------------------------------------------------------------------- 35

    5.1 Configuring your Settings ............................................................................................................................ 35

    5.1.1 Settings Definition ........................................................................................................................... 35

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    Users Guide Media5-fone Table of Contents

    SIP Softphone Application vi

    5.1.2 Activating an Account ...................................................................................................................... 375.1.3 Creating an Account ........................................................................................................................ 375.1.4 Battery Optimization ........................................................................................................................ 415.1.5 Dial Rules Examples ....................................................................................................................... 425.1.6 Codec Settings ................................................................................................................................ 42

    5.2 Accessing SIP Traces .................................................................................................................................. 43

    5.3

    Feature Purchase View................................................................................................................................ 43

    5.4

    Getting More Information on the Application ............................................................................................... 44

    5.5 Getting Help ................................................................................................................................................. 45

    5.6 Inviting Friends ............................................................................................................................................. 45

    6. CONFIGURING YOUR FAVORITES ----------------------------------------------------------------------------------------- 46

    7. LISTENING TO MUSIC WHILE USING THE MEDIA5-FONE--------------------------------------------------------- 48

    8. BLUETOOTH AND EXTERNAL SPEAKER ------------------------------------------------------------------------------- 49

    9. INDEX -------------------------------------------------------------------------------------------------------------------------------- 50

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    Users Guide Media5-fone Introduction

    SIP Softphone Application 7

    1. Introduction

    Thank you for using the Media5-foneapplication.

    The Media5-foneis an application that runs on an Apple iPhone telephone, iPad or iPod Touch device. It is a SIP Client(softphone) that enables users to make and receive VoIP (Voice over Internet Telephony) calls. VoIP calls are calls

    established by using a Wi-Fi or 3G/4G mobile packet data network coverage using the IP technology of the Media5-fone.This manual describes how to configure and use the Media5-foneapplication. It does not describe how to operate theother functionalities of the iOS device. Please refer to the iOS devices documentation for details on how to operate it.

    1.1 Third-Party Software Copyright InformationThe Third Party Software Copyright Information for Media5- fone lists the third-party software modules used in theMedia5-fonealong with any copyright and license information. This document is available at:

    http://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdf.

    1.2 Media5-foneFree EditionA trial edition of the Media5-foneis available on the App Store. This free edition has the following limitations:

    Banners.

    Cannot add more than one SIP account.

    Supports only the following codecs : G.711 uLaw, G.711 aLaw and iLBC

    The table below highlights the feature differences between Media5-foneFree Edition and the Pro Edition.

    Free

    EditionPro

    Edition

    Codecs

    G.711 Enhanced G.711, G.722 &

    iSACO

    3

    G.729 A&B O1

    O1

    iLBC

    Calls

    Make/Receive Call

    2nd Call

    O2

    Call Waiting

    Call Transfer

    3-way Local Conference Call

    Features

    Multiple SIP Accounts

    O

    3

    No Ad Banner O3

    Security (TLS & SRTP w/SDES) O4

    List of Options

    O1: G.729ab codec can be optionally purchased (both for Free and Pro Editions).

    O2: Supplementary Telephony Services can be optionally purchased (Telephony Pack) (Free Edition only).

    O3: Support of multiple SIP accounts and Ad-free application can be optionally purchased (Unlock) (Free

    Edition only).

    http://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdfhttp://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdfhttp://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdfhttp://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdfhttp://www.media5corp.com/repository/common%20manuals/Third-Party_Software_Copyright_Information_Media5-fone.pdf
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    Users Guide Media5-fone Introduction

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    O4: Support of SIP over TLS and SRTP with SDES for secure VoIP Calls can be optionally purchased

    (Secure Comm. Pack) (Free Edition only).

    Please use the InApp Unlockfeature (Feature Purchase View)to remove these limitations. Messages in the applicationwill pop up to indicate which functionality you must purchase for the action you are trying to perform. You may insteadreinstall the paid edition to get the full benefit of the Media5-foneapplication.

    Note:Running the Media5-foneFree and Pro editions at the same time on your iOS device is not supported.

    1.3 Media5-foneMain Features High Definition & Wideband Voice Quality:

    o High Definition (HD) voice quality with the iSAC Codec compatible with a Gizmo5 account or any otheriSAC compatible SIP Server.

    o Wideband audio quality with the G.722 Codec.

    Highly interoperable.

    Telephony/Communications Features:

    o Make and Receive VoIP Calls over Wi-Fi and 3G/4G

    o SIP URI Dialing support (e.g. sip:[email protected])

    o Call Waiting

    o 2nd

    Call

    o Call Transfer

    o 3-way local conference call

    o Call Toggle

    o Audio routing (Loudspeaker / Handset / Bluetooth / Wired Headset) / Mute

    o Complete access to the native contact list

    o Favorites / Speed Dial

    o Call History / Contact management

    o Voicemail integration / notification (SIP MWI)

    o Hold / Resume / Redial

    o In call contact display picture

    o DTMF (SIP INFO / RFCs 2833/4733 / RTP Inband)

    o Codecs: G.711 (uLaw & ALaw), iLBC, Enhanced G.711, G.722 (Wideband), iSAC (HD), G.729

    o UDP/TCP/TLS signalling transports

    o SRTP with SDES (secure VoIP calls)

    o Notification Center Support for missed calls, voicemail and registration status.

    Easy to setup & configure:

    o In-application settings

    o Flexible Codec configuration and easy prioritization

    o Authentication Username

    o Configurable dial plan

    o

    Configurable DTMF method (SIP INFO / RFCs 2833/4733 / RTP Inband)o Pre-configured list of SIP Service Providers

    o Multiple SIP accounts

    o Selectable ring tone

    o Customizable tab bar

    o Configurable Acoustic Echo Cancellation / Automatic Microphone Gain Control Control / NoiseSuppression

    Other:

    o Keep alive mechanism to maintain NAT/FW pinholes and bindings

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    Users Guide Media5-fone Introduction

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    o SIP Traces

    o Direct access to Help and Support (send SIP traces to Media5 tech support)

    o Configurable rPort option / Registration Timer / Display Name (Local Caller-ID information)

    o VPN Support

    o Supports Multitasking.

    1.4 Devices and Operating System VersionsMedia5-foneis designed for iOS versions 4.x or later, including 5.x.

    1.5 Supported DevicesMedia5-fonefollows Apples roadmap for maintenance of its devices. The table below details the current Apple productcatalog. This information is taken fromhttp://en.wikipedia.org/wiki/List_of_iOS_devices.

    Device Latest version released by Apple Limitations

    iPad iOS 5.0

    iPad 2 iOS 5.0

    iPhone 3G iOS 4.2.1

    iPhone 3GS iOS 5.0

    iPhone 4 iOS 5.0

    iPod touch 2nd

    iOS 4.2.1 Requires external headset and Microphone.

    iPod touch 3rd

    iOS 5.0 Requires external headset and Microphone.

    iPod touch 4th iOS 5.0

    http://en.wikipedia.org/wiki/List_of_iOS_deviceshttp://en.wikipedia.org/wiki/List_of_iOS_deviceshttp://en.wikipedia.org/wiki/List_of_iOS_deviceshttp://en.wikipedia.org/wiki/List_of_iOS_devices
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    Users Guide Media5-fone Getting Started

    SIP Softphone Application 10

    2. Getting Started

    This section describes how to prepare your iOS device for the Media5-foneapplication.

    2.1 Configuring VoIP Network ServiceYou must obtain a VoIP network service configuration prior to using the Media5- fone application. Please ask your ITdepartment or SIP service provider for the SIP Server configuration, user name and password. Note that the Media5-fonehas a preconfigured list of SIP providers.

    2.2 Configuring Wi-Fi Access PointsThe Media5-fonerequires the availability of a Wi-Fi network to work properly. Therefore, you need to create one or moreproper Wi-Fi access points.

    Note

    On the iPhone telephone, when no configured access points are available, the 3G/4G network of the telephony providerwill be used if the applications settings allow it.

    To configure a Wi-Fi access point (see your iOS device user guide for more information):

    1) Access the Settingsapplication from the iOS devices home screen.2) Tap the Wi-Fioption.

    3) Tap the access point to use and enter the password if prompted to.

    Figure 1: Accessing the Wi-Fi Settings

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    2.3 First Start-Up of the Media5-fone

    Note:

    If you are upgrading your Media5-foneapplication, please skip to the next section. The current section details the firststart up of the Media5-fonefor installations that are not updates.

    This version of the Media5-fone introduces a Configuration Wizard which will guide you through the setup of the

    application in order to help you make free calls fast!

    To start the application, look for the Media5-foneapplication on the home screen, then tap on it as illustrated inFigure 2.

    Figure 2: Home Screen

    Once the application is initialized, it detects that it is the first time it starts and displays the screen depicted in Figure 3.When you are ready to start the configuration process, tap the Startbutton at the top-right corner.

    Figure 3: Configuration Wizard

    The first step is to decide what type of account you will use. You have the choice between:

    a manually defined account

    one of the multiple pre-configured IP PBXs and SIP Application Servers accounts.

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    one of the multiple pre-configured Internet Telephony Service Providers accounts.

    Note:

    The Media5-fone DOES NOT create accounts automatically with any provider. YOU will need to apply for a servicecontract with the provider you select to use. Media5 Corporation is not affiliated with any of the providers listed in theconfiguration wizard. The list is merely a convenience to ease the application's setup. Providers that wish to be listedhere should contact Media5s Technical Assistance Center.

    If you already own a SIP account on your companys VoIP server, you do not need any additional SIP provider account.Please contact your IT department to help you configuring your SIP account into the Media5-fone.

    Figure 4: New SIP Account

    Once you have selected your actual SIP provider, tap it. The Media5- fone requests your credentials (user name andpassword) and applies predefined configuration's values that are known to work with the selected SIP provider. Shouldyou need to change any settings for your account, you will be able to do so once the configuration wizard is finished.

    If your SIP provider is not listed or you prefer to manually configure your account, tap on the Define manuallyentry at

    the top of the list. Refer toCreating an Account for details on each and every account parameters that are customizablein this mode.

    Note:

    Media5 Corporation is interested in hearing from you should your provider be unlisted. Media5 would like to get the mostcomplete list of SIP providers around the world. Should you encounter any issue with a pre-configured provider accountor if your provider is not listed, please contact our Technical Assistance Center.

    No matter if you used a pre-configured or manually defined account, once you have entered all required information, tapthe Donebutton and you will be all set.

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    2.4 Starting the Media5-foneApplication

    Note:

    If you upgraded the application from a very old version, be advised that the settings are now inside the application and nolonger in the system's settings application. However, your existing settings will be transferred and kept across theupdate. Please access the settings entry in the Moretab to make sure all settings have properly transferred.

    To start the Media5-foneapplication, tap its icon in the iOS devices Home screen.

    Figure 5: Starting Media5-fone

    While the Media5-foneis initializing, the screen depicted inFigure 6is displayed.

    Figure 6: Loading Screen

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    Once the initialization sequence is completed, the main screen, as selected in the settings, is displayed.

    Figure 7: Main Screens

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    Users Guide Media5-fone Interface Components Description

    SIP Softphone Application 15

    3. Interface Components Description

    The Media5-foneis separated in three components: the navigation bar, the dial pad and the phone number area.

    Figure 8: Main Screen Components

    3.1 Phone Number AreaThe Phone Number area shows the number you are currently dialling as well as the name of the account to which youare currently registered (upper left).

    3.2 Full Keyboard Access Button

    The little keyboard icon on the right of the phone number area allows you to access a full keyboard. The full keyboardallows you to dial any SIP URI, not just a phone number. For instance, a SIP URI could be something similar to:sip:[email protected].

    3.3 Dial PadThe dial pad is used to dial the number you want to call. SeeUsing the Media5-fonefor more details.

    3.4 Add Contact ButtonThis button allows you to add the number you just dialed as a new contact. SeeAdding a New Contactfor more details.

    Phone Number Area

    Navigation Bar

    Dial Pad

    Call Button

    Show keyboard button

    Add Contact Button

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    3.5 Call ButtonThe Callbutton lets you know whether or not the Media5-foneis ready to make VoIP calls. If the button is green, you canproceed. If the button is red, there may be a problem with your Wi-Fi network settings or there is no Wi-Fi / 3G/4Gcoverage in your area. SeeConfiguring Wi-Fi Access Pointsfor more details.

    Note

    On iPod Touchdevices, the Callbutton may be green but calls are blocked nevertheless. This situation occurs whenyou forget to plug-in your microphone. A popup window indicates this at application startup or at any time you attempt acall, as depicted inFigure 9.

    Figure 9: No Audio Input Available Notification

    3.6 Navigation Bar

    The navigation bar allows easily switching between the dialer and the contacts list, call history, voice mail and manyother screens.

    Figure 10: More Screen

    The Favoritesentry lets you assign Favorites to the keypad button and quickly call them.

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    The Settings entry displays a screen where you can adjust the applications settings as well as youraccounts settings.

    The SIP Tracesentry displays the SIP packets exchanged with your server so far.

    The Feature Purchaseentry allows you to buy additional features for your Media5-fone.

    The About entry shows more information about the application.

    The Helpentryprovides a link to this user guide, and a FAQ. It also allows to quickly contact Media5-fones

    support. The Invite Friendsentry lets youinvite friends, family and colleagues to use the Media5-fone.

    Note that the navigation bar is customizable. You can move the following views around by tapping the Editbutton (topright):

    Recents

    Voicemail

    Favorites

    Figure 11: Configure Screen

    You can perform two types of changes:

    Drag one of the icons on the top to the navigation bar at the bottom. To replace an icon, drag the new iconover it until it glows white.

    Move icons in the navigation bar by dragging them horizontally in order to change their position on the bar.

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    Users Guide Media5-fone Using the Media5-fone

    SIP Softphone Application 18

    4. Using the Media5-fone

    The following sections describe how to use the Media5-foneapplication on a daily basis.

    4.1 Receiving a CallOnce the Media5-fonehas been started and the dial button is green, it is ready to receive calls. When an incoming callarrives, the window depicted inFigure 12appears. This window indicates the callers ID (at the top) and callers picture ifany is set in the contacts. If the contact matching the incoming call has no picture, none is displayed.

    This window proposes to Declineor Acceptthe incoming call.

    Figure 12: Incoming Call Prompt

    4.1.1 Declining a Call

    When you decide to decline an incoming call, you are taken back to the last displayed screen. Usually, on a corporateSIP network, this will forward the incoming call to your voicemail.

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    4.1.2 Accepting a Call

    When you decide to accept the incoming call and the call is fully established, the status changes to indicate that a VoIPcall is in progress. The in-call feature buttons are displayed and you can terminate the call by tapping the End Callbutton.

    Figure 13: Accepting a Call

    4.1.3 In Call Network Quality Feedback

    The In Call Quality Feedback indicates the quality of your call. It also displays the codec currently used, as well aswhether or not this codec is HD. Please note that you can tap the quality bars and a message will be displayed.

    Figure 14: In Call Quality Feedback

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    Users Guide Media5-fone Using the Media5-fone

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    4.2 Placing a CallThe Media5-foneoffers four ways of performing a VoIP call. You can:

    Manually dial a number by using the dial pad;

    Use the favorites feature;

    Select a contact from your contact list or Select an entry from the Recents list.

    4.2.1 Dialing a Number

    Manually dialing a number consists of tapping on the numbers of the dial pad and tapping the Callbutton to call thenumber (seeFigure 15).

    Figure 15: Manual Number Dialling

    Once the Callbutton has been tapped, a status window appears and indicates the call progression. You can end the callby tapping the End Callbutton.

    Figure 16: Call Progression

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    Users Guide Media5-fone Using the Media5-fone

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    4.2.2 Adding a New Contact

    You can add the number you just dialed as a new contact by tapping the Add Contactbutton.

    Figure 17: Add Contact Button

    The Infoscreen displays.

    Figure 18: Info Screen

    You have the choice to create a new contact with the number dialed or add it to an existing contact.

    The Media5-fone contacts view allows inline editing of the contacts. This works exactly as in the iOS devices nativeContacts application. Refer to the iOS device documentation for details on contact edition.

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    4.2.3 Calling Using the Favorites Feature

    To make a call by using the Favorites feature, hold the corresponding keypad button for 1 or more seconds and it willautomatically call the favorite entry associated with that button.

    The keypad numbers 2 to 0 as well as the * and # characters can be used for the favorites feature. Number 1 is reservedfor voicemail dialing. It will automatically call your voicemail if your number is configured (seeVoicemailfor more details).The Voicemail number must be configured see the VM Numberparameter in sectionCreating an Account.

    The Favorites screen icons map to the keypad buttons. In the example below, keypad buttons 1, 5, *, and # areassociated with Favorites because their corresponding Favorites location actually has a Favorite defined. The numbers inred correspond to the keypad characters. When you add a Favorite, it is automatically mapped to the correspondingkeypad character.

    You can also tap the relevant picture in the Favorites screen and the Media5-foneautomatically calls this Favorite.

    Figure 19: Calling Using the Favorites Feature

    Refer toConfiguring your Favoritesfor instructions on how to add Favorites.

    1 2

    4 5 6

    7 8 9

    * 0 #

    3

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    4.2.4 Calling a Contact

    To call a contact, you need to access the contacts list by tapping the Contactstab in the navigation bar (seeFigure 20).

    Figure 20: Accessing the Contacts

    This displays the contact list (Figure 21). You can search the list for a particular contact by entering text in the searchfield. Tap on the contact to call. This shows the contacts details. To call the contact, tap on the contacts number youwant to call. This brings the call status windows as depicted in Figure 16.Once the call is over, the user is brought backto the contacts details.

    Figure 21: Contact's List and Contacts Details

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    4.2.5 Calling a Contact Using LDAP

    The Media5-fonesupports the LDAP contacts, i.e. if your iOS device is configured to work with the Microsoft Exchangeserver, you can search contacts in a central directory located on a server.

    In the All Contactsview, tap the Groupsbutton, then your email address at the bottom of the screen. In the next screenthat appears, you can search for contacts within your companys central directory. If this option is not present; contactyour IT department.

    Figure 22: LDAP Contacts

    4.2.6 Redial

    Tap the Callbutton to redial the last number called.

    Note:

    The Phone Number Areamust be empty to enable the Redial feature. The Redial feature cannot be used after restartingthe application.

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    4.2.7 Call Waiting

    Note:

    In Media5-fonefree edition, this feature is available only once the telephony pack feature has been purchased.

    The Media5-fonesupports Call Waiting. If you are already in a call and someone calls you, the following action popup willdisplay.

    Figure 23: Call Waiting Options

    It indicates who is calling and offers you three options:

    Declinerejects the second call altogether and the current call continues.

    Hold + Acceptholds the current call and connects the second. The Holdbutton will be modified to togglebetween calls. You can also tap on the call status line for the call to activate, much like in the native Phoneapplication of the iPhone.

    End Call + Accept terminates the current call and connects the second one. This effectively replaces the

    current call with the new one.

    You can also define whether or not the call waiting feature is enabled. SeeSettings Definitionfor more details.

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    4.2.8 Second Call

    Note :

    In Media5-fonefree edition, this feature will be available only when the telephony pack feature has been purchased.

    Along with the call waiting feature, the Media5-fonealso allows establishing a second call. While you are in call, tap the +button and a popup window appears.

    Figure 24: Making a Second Call

    The green bar at the top allows you to cancel the 2nd

    call and return to your call. The 2nd

    call window allows you to call acontact from your Favorites, the iOS devices contacts, the call history or dial a number or SIP URI.

    Once you select the contact to call or tap the dial button on the dial pad, the current call is held and the new call isestablished. You can swap between calls by using the Swapbutton.

    Figure 25: Second Call Swapping

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    4.2.9 Merging Calls

    Note:

    In Media5-fonefree edition, this feature will be available only when the telephony pack feature has been purchased.

    Along with the second call feature, the Media5-fonealso allows establishing a 3-way local conference. You can mergecalls in two ways:

    When in a call, use the second call feature to make a new call (Second Call). Once both calls areestablished, create the conference by using the Mergebutton.

    When in a call, if another participant is calling you, tap the Hold + Accept button as described in CallWaiting.Once both calls are established, create the conference by using the Mergebutton.

    Figure 26: Merging Calls

    To terminate a conference, tap the splitbutton.

    It is also possible to leave a conference without terminating the calls to the other two peers by tapping End Calland then

    selecting Link Calls Together.

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    4.2.10 Transferring a Call

    Note:

    In Media5-fonefree edition, this feature will be available only when the telephony pack feature has been purchased.

    The Media5-fonealso allows transferring a call to a third party using the following two methods.

    4.2.10.1 Blind TransferThe Blind Transfer method lets you transfer the current call to a selected phone number without announcement:

    1) While you are in a call, tap the transferbutton. Your call is automatically put on hold.

    Figure 27: Transfer Call

    A popup window appears:

    Figure 28: Transferring a Call

    2) The green bar at the top allows you to cancel the transfer process and return to your call. Select the transferdestination from your Favorites, the iOS devices contacts, the call history or dial a number or SIP URI.

    3) Once you select the contact to call or tap the dial button on the dial pad, the Media5-foneblindly transfers your callto that destination.

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    Note :

    This transfer method does not allow you to announce your intention to the destinations phone number.

    4.2.10.2 Blind Transfer with Multiple Calls

    While in multiple calls, the Blind Transfer method lets you transfer the current call without announcement:

    1) While you are in a call, tap the transferbutton. Your call is automatically put on hold.

    Figure 29: Transfer Call

    You have three options:

    Figure 30: Transfer Call Options

    Canceldismisses the call transfer and the current call continues.

    To Call #lets you transfer the current call to another call on hold.

    To Otherlets you select another number. A popup window appears:

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    Figure 31: Transferring a Call

    2) The green bar at the top allows you to cancel the transfer process and return to your call. Select the transferdestination from your Favorites, the iOS devices contacts, the call history or dial a number or SIP URI.

    3) Once you select the contact to call or tap the dial button on the dial pad, the Media5-foneblindly transfers your callto that destination.

    Note:

    This transfer method does not allow you to announce your intention to the destinations phone number.

    4.2.10.3 Attended Transfer

    The Attended Transfer method lets you transfer the current call to a selected phone number and lets you announce yourintention to the destinations phone number:

    1) While you are in a call, tap the +button. Your call is automatically put on hold.

    A popup window appears:Figure 32: Transferring a Call

    2) The green bar at the top allows you to cancel the transfer process and return to your call. Select the transferdestination from your Favorites, the iOS devices contacts, the call history or dial a number or SIP URI.

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    3) Once you select the contact to call or tap the dial button on the dial pad, the Media5-fonecalls that number.

    4) When the destination answers, you can announce the fact that you are about to transfer a call to this newdestination.

    5) At this point you may decide to complete or abort the transfer process:

    o Complete the transfer: Tap the transfer button. The calls are automatically linked together andterminated on your end.

    o Abort the transfer: Tap the End Callbutton. The current call is terminated and you can get back to youroriginal call.

    4.2.11 Recents (Call History)

    The Recents screen lists all the calls you have made and received, as well as the calls you have missed. The calls arelisted in four tabs called Out, In, Missed, and All. You can move from one section to the other by tapping the sectionbuttons at the top.

    Note that the Recentsicon shows the number of missed calls.

    1) In the Media5-foneapplication, tap the Recentsicon.

    Figure 33: Accessing the Recents List

    The list of calls is displayed. You can delete all entries in a tab by tapping the Clearbutton.

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    4.3 iOS4/5 Multitasking SupportThe Media5-fone supports multitasking:

    When tapping the Home button, the application is put in background and it is possible to receive calls.

    Caution

    The application is still running and consumes energy (battery). You should close the application if you are not expectingVoIP calls in order to avoid depleting the battery. SeeBattery Optimizationfor more details.

    Figure 34: Incoming Call in Background

    A VoIP call is put on hold upon receiving an incoming GSM call. When the GSM call is terminated, theMedia5-foneapplication is put back on and the user may resume his VoIP call.

    See the iOS4/5 or the task manager documentation for more details on multitasking and the iOS devices that support it.

    4.4 Editing a Contacts DetailsThe Media5-fone contacts view allows inline editing of the contacts. This works exactly as in the iOS devices nativeContacts application. Refer to the iOS device documentation for details on contact edition.

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    4.5 VoicemailThe Voicemailbutton provides the current number of new Voicemails. The voicemail view shows the number of newmessages as well as the number of saved messages. You can access your voicemail by tapping the Connect tovoicemailbutton.

    Note:

    This option is not available when the VM number in not configured; seeCreating an Accountfor more details.

    Figure 35: Accessing the Voicemails

    4.6 Putting the Application in BackgroundUnder iOS4/5, tapping the home button puts the application in background. You can still receive VoIP calls.

    Please note that on an iPod Touch, when the application is in background, an incoming call is ringing and themicrophone is unplugged, the application rejects the call.

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    4.7 Rating the ApplicationAfter you have been using the Media5-fonefor a while, you will be prompted to rate it in the AppStore.

    Figure 36: Rate the Media5-fone

    Tapping the Rate Nowbutton takes you to the AppStore rating section. Thanks for your support!

    4.8 Exiting the ApplicationTo exit the Media5-fone under iOS4/5, you must use the Task Manager. See the Apple documentation for more details.

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    5. Additional Settings (More View)

    The following sections describe how to configure some advanced settings as well as how to access some otherapplication features.

    5.1 Configuring your SettingsYou can configure various settings in-app by accessing the Settings view in the More tab. From there, you can setvarious settings:

    Create and edit accounts

    Application Settings

    Media Configuration

    Calls Settings

    Ringtone

    Figure 37: Settings Screen

    Please note that the favorites have their own settings view. SeeConfiguring your Favoritesfor more details.

    5.1.1 Settings Definition

    The following settings are available:

    Table 1 - Media5-foneSettings

    Parameter Description

    Accounts

    Configure SIP

    accounts

    SeeCreating an Account for more details.

    Application Settings

    VoIP over 3G Controls whether or not VoIP is allowed on the 3G network.

    Important note

    Some mobile network operators may prohibit or restrict VoIP (VoiceOver Internet Protocol) over their data network or impose additionalfees and/or charges when using VoIP over their network. Please askyour mobile network operator before enabling the VoIP over 3G

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    Parameter Description

    feature. Please contact the Media5-fone Technical Assistance Centerfor any concern related to the VoIP over 3G.

    Starting screen Screen displayed after the application start-up (Dialer or Contacts).

    Run in Background Controls whether or not the Media5-fone application can be run in thebackground for iOS devices that support it. If you disable this feature, theapplication is closed when tapping the main button. This feature has no effectif your iOS device is running iOS3 or if you are using a device that does notsupport multi-tasking.

    It could help improve the battery lifetime. SeeBattery Optimizationfor moredetails.

    Please note that on an iPod Touch, when the application is in background,an incoming call is ringing and the microphone is unplugged, the applicationrejects the call.

    DTMF Sounds Indicates whether or not to play a sound when pressing a digit in the maindialer. Note that the mute switch will always be followed.

    Ringtone Allows you to select the desired ringtone. The modification applies to allsubsequent incoming calls.

    Media Configuration

    Auto. Gain Control Activates or deactivates the microphone automatic gain control. The AGCeffectively reduces the volume if the signal is strong and raises it when it isweaker

    Echo Cancellation Controls whether or not the Acoustic Echo Cancellation is enabled. Thisalgorithm prevents voice echo from being played in the speaker of theremote user.

    Noise Suppression Suppresses background noise to improve the call quality of the application.For instance, this parameter could be useful if two callers are using thehands-free feature. You have the following choices:

    Disabled

    Low (6 dB attenuation)

    Medium (10 dB attenuation)

    High (15 dB attenuation)

    Very High (20 dB attenuation)

    Calls

    Call Waiting Defines whether or not the call waiting feature is enabled.

    o Enable: The application can handle an incoming VoIP call when inan active VoIP call.

    o Disabled: The incoming VoIP call is automatically rejected whenalready in a VoIP call.

    SeeCall Waitingfor more details.

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    5.1.2 Activating an Account

    You can activate or deactivate existing accounts by accessing the Configure SIP accountssetting of the Settingsview.

    The Accountsview lists the Active Accountsand the Inactive Accounts.

    Figure 38: Accounts Screen

    To activate an account, drag an inactive account into the Active Accountssection. Note that there can only be oneactive account at a time. Activating an account will deactivate other accounts.

    To deactivate an account, drag the active account into the Inactive Accountssection.

    5.1.3 Creating an Account

    To create a new SIP account, you must tap the +button at the top right of the Accountsscreen.

    You can either define a new account manually or select from a pre-defined list of SIP providers.

    If you decide to use a pre-defined SIP provider, tap the proper one in the list. The Media5- fonerequests your user nameand password, and then applies predefined configuration's values that are known to work with the selected provider.

    Should you need to change any settings for your account, you can do so by tapping the Accessory Detail Disclosurebutton on the right of the account name. In that case, the settings defined in Table 2 apply.

    Figure 39: Accounts Screen

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    If your SIP Provider is not listed or you prefer to manually configure your account, tap on the Define manuallyentry atthe top of the list. Refer to Table 2 for account parameters that are customizable in this mode.

    Note:

    Media5 Corporation is interested in hearing from you should your provider be unlisted. Media5 would like to get the mostcomplete list of SIP providers around the world. Should you encounter any issue with a pre-configured provider accountor if your provider is not listed, please contact our technical support.

    Table 2 SIP Account Parameters

    Parameter Description

    Account

    Title Name of the account.

    Username User name for your account. This is mandatory.

    Password Password used for authentication.

    Servers SIP Server / Domain / Realm

    Address SIP servers IP address or domain name. This is mandatory. E.g.sip.myprovider.com.

    Port SIP servers port number. The default value is 5060.

    Servers Outbound Proxy (optional)

    Enable Proxy Defines whether or not the proxy server is enabled.

    Address Proxy servers IP address or FQDN.

    Port Proxy servers port number.

    Remove Route Header When this option is enabled, the requests are sent directly to the proxywithout adding a route header. This fixes interoperability issues with someVoIP providers. Note that this bypasses the standard routing as specified bythe SIP protocol.

    Servers Transport

    SIP Transport Defines the transport protocol to use when sending and receiving SIPmessages. You have the following choices:

    UDP

    TCP

    TLS

    Note that only TLS is a secured transport protocol. When selecting TLS, theapplication automatically switches to the SRTP protocol and uses the SDESkey management protocol.

    Enable SRTP This parameter allows you to define whether to disable SRTP or enable itwith SDES. Please note that setting the SIP Transport parameter to TLSautomatically enables SRTP, while setting it to TCP or UDP automaticallydisables it.

    Note: If you enable SRTP and you receive a call that is not encrypted withSRTP, a message pops up asking you whether or not you want to accept thecall, even though this would result in a non-secured communication.

    TCP/TLS BatteryOptimization

    This feature is available if you have selected TCP or TLS as SIP Transport. Itallows you to improve your iOS devices battery lifetime. To use this feature,you must also do the following:

    Raise the Registration timer value to 650 seconds or more.

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    Parameter Description

    Disable the Wi-Fi and 3G Keep Alives or lengthen theavailable intervals.

    SeeBattery Optimizationfor more details.

    Add transport=tcp This feature is available if you have selected TCP as SIP Transport. When

    set to On, the Media5-fone will send SIP messages with the transportparameter in the Contactheader of REGISTERs and INVITEs.set to the TCPtransport type. This parameter is for advanced users only.

    Force SIP Scheme This feature is available if you have selected TLS as SIP Transport. It forcesthe application to use SIP instead of the secure SIPS. This may be used forolder servers that require unsecure SIP even if the connection uses thesecure TLS transport protocol. This parameter is for advanced users only.

    Servers Other

    Reg. Timer (sec) The registration timer configures the expiration time to request in SIPRegister requests.

    It is possible for a server to reject the proposed registration expiration time ifit is too short, in which case the Media5-fone uses the shortest possible

    value supported by the server.

    It is possible for a server to accept the registration while reducing theexpiration time, in which case the Media5-fone refreshes the registrationbased on the server provided expiration time.

    This parameter is for advanced users only.

    The Registration timer setting has a significant impact on battery lifetime.SeeBattery Optimizationfor more details.

    Use rport Allows the use of the rportSIP VIA header parameter.

    Advanced User Account (optional)

    Display Name Text to use as your caller ID. This setting may be overridden by your SIPProvider / Server.

    Auth. Name Authentication name to use when authentication is required.

    Advanced Voicemail (optional)

    Number Phone extension used by the Media5-foneto contact your voice mail box.

    Subscribe MWI When set to On, this parameter allows sending a SUBSCRIBE message forthe voicemail. When set to Off, no SUBSCRIBRE message is sent.

    Advanced DTMF (optional)

    Method Allows the application to send DTMF digits using either:

    SIP INFO messages

    RTP Named Telephony Events (NTE, RFC 2833/4733)

    RTP in-band audio.

    NTE Payload If you have selected the RFC 2833/4733 DTMF Method, this is the SDPpayload (the number that identifies packets as being RFC 2833/4733DTMFs). This number must be between 96 and 125. Do not use the numbers100 to 103 because they are used as follows:

    100: Enhanced G.711 ulaw

    101: Enhanced G.711 alaw

    102: iLBC

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    Parameter Description

    103: iSAC

    The default value is 125.

    Advanced Media Options

    Codecs Wi-Fi List of active and inactive Codecs available for Wi-Fi calls in order ofpreference. SeeCodec Settingsfor more details.

    Codecs 3G List of active and inactive Codecs available for 3G calls in order ofpreference. SeeCodec Settingsfor more details.

    iLBC mode 20 Defines whether or not iLBC mode 20 is enabled.

    The iLBC codec has two modes (30 [default] and 20). The mode specifieshow much of audio data is sent in each RTP packet. Mode 30 uses 30 msand 20, 20 ms. If you get bad audio with iLBC, try activating this parameterand see if it makes a difference.

    G.729 VAD Defines whether or not the G.729 VAD (Voice Activity Detection) feature isenabled. This feature is available only if you have purchased the G.729Codec. SeeFeature Purchase Viewfor more details.

    sendrecv on resume This is an interoperability parameter used in hold/unhold scenarios with someservers that do not support receiving recvonly. This parameter is foradvanced users only.

    Advanced Dial Rules

    Dial + as Replaces the + with the specified character (must leave empty to remove the+). SeeDial Rules Examples.

    Prefix to remove Removes the specified prefix.

    Prefix to add Inserts the specified prefix at the beginning of the string.

    Advanced Network Options

    Local SIP Ports Start Allows you to specify the port range used to receive SIP packets.

    If you leave the fields empty, the Media5- foneuses a default range of 5060to 5070.

    Local SIP Ports End

    RTP ports Start Allow you to specify the port range to use for incoming RTP streams.

    The port selection starts at "RTP ports Start" and stops at "RTP ports End"minus "RTP ports Start" divided in 2. This is because the RTCP port isautomatically allocated as being RTP Port + 1.

    Therefore, the NAT/Firewall configuration needs to take this into account andmake sure to include RTP ports End + 1 as an open port.

    The range must be sufficient to cover a possibility of 4 simultaneous andinstantaneous RTP streams. This allows all call scenarios (2

    nd call, call

    waiting, transfer, and conference) to work properly.

    The Media5-fone does not verify whether or not the range is of sufficientlength. However, some call scenarios will not work if the range is not longenough.

    The Media5-fonedoes verify if the end port is less than the start port.

    If the fields are left empty, the Media5-foneuses a default range of 10000 to10050.

    RTP ports End

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    Parameter Description

    Keep Alive The Keep Alive mechanism sends messages periodically to the server toensure that it can still be reached. You can enable or disable the followingKeep Alive mechanisms:

    Wi-Fi Keep Alive

    3G Keep Alive

    You can also set the interval, in seconds, at which Keep Alive requests aresent to verify the server status. You can set 4 different values:

    UDP Wi-Fi Interval

    UDP 3G Interval

    TCP/TLS Wi-Fi Interval

    TCP/TLS 3G Interval

    The Keep Alive settings have a significant impact on battery lifetime. SeeBattery Optimizationfor more details.

    5.1.4 Battery Optimization

    The battery lifetime depends on the applications use. When using a Wi-Fi connection, the more data the iOS device

    sends and receives, the more the battery is drained. To preserve the battery, you must try to minimize the data sent andreceived.

    The following parameters have a significant impact on battery lifetime:

    Registration timer: The lower the registration value, the more it drains the battery.

    Keep Alive settings

    For improved battery lifetime, do the following:

    Raise the Registration timer value to 650 seconds or more.

    Disable the Wi-Fi and 3G Keep Alives or lengthen the available intervals. For instance, if you are located inan office and the server is in the same location, you probably do not need the Keep Alive feature becausethere is no NAT/firewall between your iOS device and the server.

    Put the TCP/TLS Battery Optimizationparameter to On.

    If you are not expecting VoIP calls, disable the Run in Background feature to terminate the application in

    background. If possible, ask your IT department and/or provider to reduce the number of automated messages that are

    sent by the server or PBX to the application. This will avoid depleting the battery.

    Please refer to your IT department and/or provider to get optimal values.

    5.1.4.1 TCP/TLS Battery Optimization Limitations

    The TCP/TLS Battery Optimizationfeature effectively puts the application in a standby state to conserve the battery. Itawakens the application from time to time to register it to the server. The following are the iOS (Apple Mobile OperatingSystem) limitations to using the TCP/TLS Battery Optimization feature:

    It only applies when the Keep Alive is disabled and the Registration Timer (Reg. Timer (sec)parameter is 650seconds or more.

    Connectivity changes while in background will prevent reception of SIP calls. For instance, if you change Wi-Fi network zone, go from a Wi-Fi network to 3G coverage, or go from 3G coverage to a Wi-Fi network, the

    application cannot register to the server in the new zone because it is suspended. You thus cannot receiveSIP calls.

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    5.1.5 Dial Rules Examples

    Example 1:

    John Doe tries to call the number +18198298749 from his contacts. John Doe is logged on his companysVoIP server. His company asks the user to dial the digit "9" to access external numbers (a trunk), and alsorequires that the user removes the digit "1". In addition, the server does not support the digit "+".

    Number dialed: +18198298749

    Dial + as: (empty, remove +)

    Prefix to remove: 1

    Prefix to Append: 9

    Number after rules: 98198298749

    Example 2:

    John Doe is now on a business trip to the United States and Europe and has connected his Media5-fonetoany private US VoIP provider.

    On the providers networks, the number +18198298749 is valid and will be routed without modifications bythe user. So John Doe selects the number from his contacts.

    Number dialed: +18198298749

    Dial + as: +Prefix to remove:

    Prefix to Append:

    Number after rules: +18198298749

    5.1.6 Codec Settings

    The Accountsview of the Wi-Fi and 3G Codecs lists the Active Codecsand the Inactive Codecs. Furthermore, theActive Codecs lists the Codecs in their preferred order. The preferred Codec is the Codec you want to favour duringnegotiation. The order in which they are listed is thus important.

    To change the order of Codecs, tap the icon on the right of one Codec and drag it to the proper location. Repeat theprocess until the list is properly ordered.

    To render a Codec inactive, tap the icon on the right of one Codec and drag it to the Inactive Codecssection.

    To render an inactive Codec active, tap the icon on the right of one Codec and drag it to the Active Codecssection.

    Figure 40: Codecs Screen

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    5.2 Accessing SIP TracesThe SIP Tracesentry displays the SIP packets exchanged with your server so far. This information is persistent acrossexecution through the use of backup logs. This information will prove useful when you have difficulties to register withyour VoIP provider and you need to contact Media5 Corporation Technical Support.

    Figure 41: SIP Traces Screen

    5.3 Feature Purchase ViewThe Feature Purchaseview allows you to purchase any additional feature available for the Media5-fone.

    In the free version of the Media5-fone,this view currently has three features:

    Unlockto support multiple SIP accounts and remove the ad banner at the top of the screen

    Telephony Packto get the second call feature

    G.729 Codecto buy this Codec

    To buy the telephony pack, you must have bought the Unlock feature first.In the regular version of the Media5-fone,this view allows you to purchase the G.729 Codec.

    Figure 42: Feature Purchase View

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    Upon updating from the free version of the Media5-foneor after a version update, tap the Restore Purchasesbutton ifyour previously purchased features are not enabled. This will sync the application with your App Store account.

    5.4 Getting More Information on the ApplicationThe Aboutentry gives you access to the information view. It displays information about your current network status, theapplication version and the legal statement.

    Figure 43: Information View

    The network status can be one of the following:

    Connected: The Media5-fonehas found a network but has not yet completed its registration with it.

    Registered: The Media5-fonehas completed registering with the server and can now perform and receiveVoIP calls.

    NotRegistered: The Media5-fonehas lost its registration with the server because it failed to be refreshed.

    NotConnected: The Media5-fonedid not find a network in order to reach the VoIP server. Note that this

    state can be displayed even if the iOS device indicates that it is currently connected to a network. When itoccurs, it means that the currently connected network cannot be used to communicate with the server. Themost likely reason is that the network has no Internet connectivity.

    Furthermore, you can follow the Media5-fone application on Facebook (http://www.facebook.com/pages/Media5-fone/333885977705?v=wall)and Twitter (http://twitter.com/Media5fone). You will get the latest news on the applicationand read messages from people whoa re using.

    http://www.facebook.com/pages/Media5-fone/333885977705?v=wallhttp://www.facebook.com/pages/Media5-fone/333885977705?v=wallhttp://www.facebook.com/pages/Media5-fone/333885977705?v=wallhttp://www.facebook.com/pages/Media5-fone/333885977705?v=wallhttp://twitter.com/Media5fonehttp://twitter.com/Media5fonehttp://twitter.com/Media5fonehttp://twitter.com/Media5fonehttp://www.facebook.com/pages/Media5-fone/333885977705?v=wallhttp://www.facebook.com/pages/Media5-fone/333885977705?v=wall
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    Users Guide Media5-fone Additional Settings (More View)

    SIP Softphone Application 45

    5.5 Getting HelpThe Helpentry accesses the Help view. It links to the FAQ and user guide and provides easy access to contact support.

    Figure 44: Help View

    5.6 Inviting FriendsPlease use the Invite Friendsentry to invite friends, family and colleagues to use the Media5-fone. Let them know thatyou appreciate the application and would like them to use it as well!

    You can send this invitation via an email or a SMS.

    Figure 45: Invite Friends View

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    Users Guide Media5-fone Configuring your Favorites

    SIP Softphone Application 46

    6. Configuring your Favorites

    This Settings entry lets you manage the settings for the Favoritesfeature. In theFavorites screen you can add, modifyor remove the contact mapped to a keypad button. It is also possible to call a favorite entry from the settings.

    The Favorites screen icons map to the keypad buttons. When you add a Favorite, it is automatically mapped to the

    corresponding keypad character (seeCalling Using the Favorites Featurefor more details).Note that the Favorites icon can be moved in the Tab Bar, as described inNavigation Bar.

    Figure 46: Favorites Screen

    To add a favorite entry:

    1) Tap the empty favorite entry you wish to use.

    2) Choose a contact.

    3) Choose the contact phone number or SIP URI associated with the favorite entry.

    To modify the number or SIP URI associated with a favorite entry:

    1) Tap the Editbutton in the upper right corner of the screen to enter Edit Mode.

    2) Tap the entry you wish to modify.

    3) Choose the new phone number or SIP URI to associate.

    To delete or reset a favorite entry:

    1) Tap the Editbutton in the upper right corner of the screen to enter Edit Mode.

    2) Tap the red dot on the left of the entry box.

    A message displays, asking you to confirm whether or not you want to delete this favorite.

    3) Confirm by tapping the Deletebutton.

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    Users Guide Media5-fone Configuring your Favorites

    SIP Softphone Application 47

    Figure 47: Adding a Favorite Entry

    When not in Edit Mode, it is possible to call a favorite entry by tapping the entry and then selecting Dial Entry.

    Figure 48: Calling a Favorite Entry from the Settings

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    Users Guide Media5-fone Listening to Music while using the Media5-fone

    SIP Softphone Application 48

    7. Listening to Music while using the Media5-fone

    The Media5-fone fully supports background music playback. If music is playing and you receive or place a call, yourmusic is automatically paused for the duration of the call and resumes once the call terminates.

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    Users Guide Media5-fone Bluetooth and External Speaker

    SIP Softphone Application 49

    8. Bluetooth and External Speaker

    The out-of-call default audio output for Media5-fone is the iOS devices loudspeaker, except when music is playing.When background music is detected, the Media5-fonesets its default audio output to the private speaker (iOS deviceHandset / Wired Headset / Blue tooth earpiece). The Media5- fonecurrently has no way of detecting whether or not thecurrent music output is the loudspeaker. Furthermore, changing the audio output from the iPod controls systemdialog will not work. The Media5-fone will override the selected route.

    This can be considered as a known issue and we are working on a way to improve this behaviour. In the meantime,please use your wired headset when listening to background music.

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    Users Guide Media5-fone Index

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    9. Index

    A

    Acronyms .......................................................................... ii

    C

    Configuring Wi-Fi Access Points ............................... 10, 16

    I

    Introduction ....................................................................... 7

    M

    Media5-foneAccount, activating....................................................... 37Account, creating ......................................................... 37Call Transfer ................................................................ 28

    Call Waiting ................................................................. 25Calling .......................................................................... 20Contacts, calling with ................................................... 23Dialing .......................................................................... 20Exiting .................................................................... 33, 34Favorites, calling with .................................................. 22Favorites, setting ......................................................... 46Feature Purchase View ............................................... 43first start-up .................................................................. 11in call quality feedback ................................................. 19Interface Description .................................................... 15Main Features ................................................................ 8

    Merge Calls ................................................................. 27Receiving a call ........................................................... 18Redial .......................................................................... 24Second Call ................................................................. 26SIP traces, accessing .................................................. 43starting ......................................................................... 13Supported Devices ...................................................... 10Telephony Pack ........................................................... 43Unlimited call duration ................................................. 43Usage .......................................................................... 18Voicemail ..................................................................... 33

    R

    Recents ........................................................................... 31

    T

    TCP/TLS Battery Optimization ........................................ 41

    V

    VoIP Network, Configuring .............................................. 10

    W

    Wi-Fi Access PointsConfiguring .................................................................. 10

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    User's Guide. Media5-fone

    Media5 Corporation

    Copyright 2012 Media5 Corporation (Media5)

    This document contains information that is confidential and proprietary to Media5.

    Media5 reserves all rights to this document as well as to the Intellectual Property of thedocument and the technology and know-how that it includes and represents.

    This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever,without written prior approval by Media5.

    Media5 reserves the right to revise this publication and make changes at any time andwithout the obligation to notify any person and/or entity of such revisions and/or changes.