media uk, james cridland, lokalrundfunktage 2014

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@jamescridland The world’s greatest radio apps Photo - “mobile phone”: Irita Kirsbluma / Flickr [email protected] [email protected] Virgin Radio Ltd [email protected] Virgin Radio Ltd / BBC

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Page 1: Media UK, James Cridland, Lokalrundfunktage 2014

@jamescridland

The world’s greatest radio apps

Photo - “mobile phone”: Irita Kirsbluma / Flickr

[email protected]

[email protected]

Virgin Radio Ltd

[email protected]

Virgin Radio Ltd / BBC

Page 2: Media UK, James Cridland, Lokalrundfunktage 2014

Photo: Ryan Fitton/Flickr; Video: CNBC Asia

[email protected]

In this talk

!

How to make your radio

station app look and sound

better !

Personalisation and

monetisation

!

New stations, ideas and share

ability !

Benefits for FM, DAB+ and

streaming

Radio: “a shared experiencewith a human connection.”

Aupeo-like products and music streaming services (Deezer, Spotify) are different to radio, and consumed differently.

Why are mobiles important?

Page 3: Media UK, James Cridland, Lokalrundfunktage 2014

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Denmark France Netherlands Germany UK

Young generation All adults

Europe: younger audiences are falling out of love with radio

Hours listened per week:

Photo: Jacson Querubin/Flickr. Source: EBU 2013

0%

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2010

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All adults

Source: RAJAR/Ipsos MORI/RSMB

UK: % of population who listen to radiovia mobile phone or tablet once a month

0%

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All adults15-24s

Source: RAJAR/Ipsos MORI/RSMB

UK: % of population who listen to radiovia mobile phone or tablet once a month

“The World’s Greatest Radio Apps”

[email protected]

Page 4: Media UK, James Cridland, Lokalrundfunktage 2014

How to enhance the listener experience

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Photo: Public Domain

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[email protected] [email protected]

Page 9: Media UK, James Cridland, Lokalrundfunktage 2014

Broadcast radio inside

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Average mobile user data usage, 2013: !

North America: 1,384 MB Western Europe: 717 MB Latin America: 216 MB

!

Globally, average bandwidth usage grew by 50% in 2013Source: Cisco Systems “Visual Networking Index”, Feb 2014

Listening to FM uses7 times less battery

than listening to streaming radioPhoto/Source: Gunnar Garfors, garfors.com

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Page 10: Media UK, James Cridland, Lokalrundfunktage 2014

Three Samsung models with FM chips and hybrid apps, released in Europe and Asia Galaxy Express 2 LTE, Galaxy Core Advance, Galaxy Grand 2

Video: RadioDNS

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“The average listening time for stations delivering enhanced content ismore than twice the average listening time for logo only stations.”

“Listeners who choose stations delivering enhanced content, have longer and more frequent listening sessions.”

“15 of the top 20 most listened to stations are delivering enhanced content.”Source: Tagstation blog Sep 2013; Feb 2014 (x2)

Page 11: Media UK, James Cridland, Lokalrundfunktage 2014

Some tips

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43%

45%

Source: Absolute Radio Q2 2014; Kantar ending November 2013

New downloads in UK: iOS vs Android are virtually equal In Germany, Android has 74.7% of smartphone market

Mon Tue Wed Thu Fri Sat Sun

Mobile

Desktop

Mobile performs well over the weekend against desktop streaming

Photo: JaredKC/Flickr; source: active users, confidential

00:00 02:00 04:00 06:00 08:00 10:00 12:00 14:00 16:00 18:00 20:00 22:00

Weekdays Saturday Sunday

Photo: “New customer?” rococohobo/Flickr; source: new users as %age of user sessions, confidential

New installations

Page 12: Media UK, James Cridland, Lokalrundfunktage 2014

75% of all listening requests are over wifi 25% over 3G/4G

Photo: Manuel Inglesias/Flickr; source: Radioplayer, 24 Feb 2014

Do mobile apps increase audience figures?

No !

Streaming apps account for a small amount of listening: as low as 30 minutes a week, perhaps.

Listening happens on headphones, and therefore is unlikely to be measured by PPM or other electronic

measurement systems.

Photo: Jason Rosenburg/Flickr

Yes !

A station logo on a users’ homescreen from an apphas beneficial effect on brand recall:

great for countries using diaries or telephone research. (We look at our phones 150 times a day)

!

Aggregation apps (TuneIn, Radio.de, Radioplayer and others) can introduce new listeners to radio stations, thus increasing reach/cume.

(Radioplayer tablet app users listen to 4.6 stations a week;versus RAJAR’s 2.1 stations a week for AM/FM listeners).

Photo: Jason Rosenburg/Flickr. Source: Nokia Feb 2013 (top); Radioplayer Feb 2014 (bottom)

Page 13: Media UK, James Cridland, Lokalrundfunktage 2014

0%

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Q2

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2013

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014

All adults15-24s

Source: RAJAR/Ipsos MORI/RSMB

UK: % of population who listen to radiovia mobile phone or tablet once a month

In summary

• Offer more than a live stream

• Accompany your stream with information

• Let your audience be interactive

• Make more than one app

• Market them on the radio (evenings/weekends)

• Focus on Android just as much as iOS

• Think about personalisation: it’s the future

Twitter: @jamescridlandBlog: james.cridland.net

Email: [email protected]