medeo virtual care point of view
TRANSCRIPT
Medeo is one of the first companies in
the world to successfully launch and operate direct-to-patient virtual care.
What is Virtual Care today?
Virtual Care !
Where the “always-on” human population accesses the networked body of
medical and clinical expertise. The provider and patient are separated in
space and sometimes in time.
Canadians want Virtual Care
96% of Canadians think it's important that the
health care system make use of digital health tools
and capabilities.
References: https://www.infoway-inforoute.ca/index.php/news-media/2013-news-releases/new-survey-reveals-canadians-want-access-to-digital-health-tools
Virtual Care in Action Kaiser Permanente Northern California
‣ 8,000 physicians and 3.4M members ‣ 73% of members registered online ‣ 10.5M virtual “visits” in 2013; in 2015 will
outpace in-person visits ‣ Secure messaging increases 20% per year ‣ 87% of users report good or excellent
satisfaction from direct, secure messaging ‣ 90% of physicians say online tools allow
higher quality careReferences: http://www.healthcare-informatics.com/blogs/david-raths/kaiser-n-calif-topped-10-million-virtual-visits-2013
Virtual Care in Action Women’s College Hospital post-surgery monitoring
‣ Mobile app pilot project on management of 30 days post-surgery (2nd leading readmission driver in Canada)
‣ Up to 500 points of data on each patient captured in first 30 days, including photos, fluid drainage, pain, and nausea
‣ More frequent review of progress ‣ Collaborative care team access ‣ Estimated cost savings up to 30%
References: http://www.kenilworth.com/publications/gpg/de/201212/files/6.html http://www.rogerstechbrief.com/jun2013/downloads/case_study-WomensCollegeHospital.pdf http://www.womenscollegehospital.ca/news-and-events/connect/post-surgical-app-shows-bright-future-for-outpatient-support-and-recovery-at-home
Medeo Virtual Care Technology
Medeo is a secure technology service licensed by healthcare providers to deliver virtual care to their patients through private video visits, secure messaging, e-charting, digital prescriptions, and other virtual care tools. !Patients access virtual care through desktop, iOS, and Android devices. !
The Medeo Experience Practitioner Usage of Medeo
Patients on Medeo have received: ‣ General consultations ‣ Referrals to family doctors accepting new
patients ‣ Counseling ‣ Prescriptions ‣ Lab requisitions ‣ Alternatives to the Emergency Department ‣ Referrals to specialists and other
practitioners ‣ Coordinated care managed via Medeo ‣ Access to their personal health record for
all Medeo encounters
Refer to “How to Use Medeo” video on Youtube (68s)
https://www.youtube.com/watch?v=CXBLKXKI8A8
Over 480 physicians and healthcare providers utilize Medeo
technology. !
25,000+ patients have registered.
Consistently top 5 in Medical apps.
Medeo in 3 Steps !
1. Book virtual care appointments 2. Deliver secure, private virtual care consults
3. Collection of data specific to those interactions in Medeo
Virtual Organization Appointment Engine
Secure Private Video Consultations
Collaborative Health Timeline
!Secure Messaging
!‣ Improved communication between
physicians (and related health care professionals) involved in care of patients. !
‣ Secure chat and longer-form messaging allows for more efficient time spent during the consult. !
‣ All chats and structured messages are stored for 16 years+ age of majority, exceeding medical regulations for privacy and security.
Confidential and Proprietary. © Medeo Corporation 2014
Patient User Survey
‣ Mobility, flexibility and virtualization of the circle of care (access to skills).
‣ Young families and Chronic Disease Management.
!‣ Medeo is a secure Canadian technology service provider !
‣ Licensed to practitioners on a per user / per month basis !
‣ BYOD - Bring Your Own Device - Medeo runs through a browser, tablet, or smartphone, requiring no installation, no expensive hardware !
‣ Users always have access to the latest advancements without needing to download updates !
‣ People who use Medeo, love it
Summary
Stay Healthy.
