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Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

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Page 1: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Measuring the Effectiveness of Your Energy Efficiency Efforts

Carol Mulholland

American Public Power Association National Conference June 16, 2009

Page 2: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Contents

Why Implement Energy Efficiency Programs? How Do You Know They Work? Evaluation Overview Process Evaluation Impact Evaluation

Page 3: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Why Implement Energy Efficiency Programs?

Rising fuel costs Rising demand for electricity More concern over emissions leading to

difficulty building new power plants More global competition for energy More profitable from utility business

perspective Environmental (global warming) concerns

Page 4: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Policy Changes We Are Seeing Today

Cost Recovery Program spending on the rise (elec/gas) Looking at DSM as alternatives or deferral of

T&D upgrades RPS and EPS on the rise First forward capacity market Local politicians in the GHG arena Potential for carbon tax

Page 5: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Cost of EE vs. Price of Electricity: July 2005

0

0.04

0.08

0.12

0.16

CA CT MA NJ NY VT

Cen

ts/k

Wh

Price Range of Electricity for Residential,Commercial and Industrial Customers (July 2006)

Cost of Energy Efficiency

Source: State of Delaware, Sustainable Energy Utility Task Force Briefing Book, http://www.seu-de.org/documents.html

Page 6: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Energy Efficiency Uncertainties

Motivation - Regulatory, capacity, T&D or energy affordability?

Focus - Internal (system needs) external (customer needs)?

Policy Context- State Energy Efficiency Portfolio Standards, Federal Carbon tax?

Market - Size and make-up of the market for EE by sector?

Financials - Cost and benefits, avoided costs, compared to what?

Page 7: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Contents

Why Implement Energy Efficiency Programs? How Do You Know They Work? Evaluation Overview Process Evaluation Impact Evaluation

Page 8: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

How Many of You . . .

. . . Are counting on energy efficiency/DSM programs to offset increased demand?

. .. Are counting on energy efficiency to help offset clip peaks?

. . . Are implementing energy efficiency/DSM programs because someone has told you to?

. . . Have detailed program operations manuals that explain how your utility's energy efficiency programs work?

. . .Maintain a database of all program expenditures and estimated savings?

Page 9: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

If you answered “YES” to the questions in BLUE, you need to evaluate your programs to find out whether you’re getting the results you expect.

If you answered “YES” to the questions in GREEN, you’re already part way there.

Page 10: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Contents

Why Implement Energy Efficiency Programs? How Do You Know They Work? Evaluation Overview Process Evaluation Impact Evaluation

Page 11: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

The Importance of Program Evaluation

Definition: Evaluation is a systematic process for an organization to obtain information on its activities, its impacts, and the effectiveness of its work, so that it can improve its activities and describe its accomplishments.*

Benefits:An effective evaluation will help you learn about your successes [and shortcomings], share information with key audiences, and improve your services.*

Other reasons: To assign a value to energy efficiency as a potential asset To verify impacts for capacity and carbon trading To compare EE investments against alternative investments

for meeting demand (integrated resources planning)

Page 12: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Why Evaluate?

Evaluation: Measures program impacts Provides valuable information about program operations Offers a positive customer contact opportunity Shows what you’ve accomplished to all interested parties,

including City Councils and Utility Boards Meets regulatory requirements, for those who have them

Page 13: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

What are you measuring?

Energy savings

Demand Savings

Customer satisfaction

Technology penetration

Page 14: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

The Way it Should be

However, the role of evaluation can go well beyond simply documenting savings to actually improving programs and providing a basis for future savings estimates

If applied concurrently with program implementation, evaluations can provide information in real time to allow for course correction if needed

In summary, evaluation fosters more effective programs and justifies increased levels of energy-efficiency investment. Perhaps this was best put by Economist John Kenneth Galbraith, “Things that are measured tend to improve.”

Page 15: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Interaction

Process EvaluationProcess Evaluation Process EvaluationProcess Evaluation Market Assessment Market Assessment Market Assessment Market Assessment

Impact Evaluation Impact Evaluation Impact Evaluation Impact Evaluation

Page 16: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

When To Evaluate?

Program Program Implementation Implementation

Program Program Implementation Implementation Program Design Program Design Program Design Program Design

Program Program Evaluation Evaluation Program Program

Evaluation Evaluation

is what makes

evaluation useful

The feedback

loop…

Page 17: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Evaluate Early and Often

Evaluation should be an ongoing process Feedback loop – measure change over time Use the information – What you discover may

cause you to alter your strategy as you go. Make mid-course corrections as necessary.

Interpretation is the most important step – Be careful how the data you have collected is interpreted (and by whom). You should carefully control the outcomes of evaluation such that raw data does not get misinterpreted by non-professionals.

Page 18: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Contents

Why Implement Energy Efficiency Programs? How Do You Know They Work? Evaluation Overview Process Evaluation Impact Evaluation

Page 19: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Process Evaluation

Assesses the process a program undergoes during implementation

Documents program goals and objectives from a variety of perspectives

Describes program strengths and weaknesses so that success is highlighted and improvements can be made

Page 20: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Designing a process evaluation

Identify target audiences Determine what type of research to undertake with each

(e.g. Interviews? Surveys? Focus groups?) Lay out the evaluation timeline, taking into consideration

both internal and external deadlines Important to seek out independent 3rd party for an effective

evaluation – even more than impact work To encourage candor on the part of delivery

agents and customers alike To provide credibility with outside parties that an

unbiased view will be offered

Page 21: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Market Assessment and Market Transformation

Market Assessment looks at the broader market for EE products and services within which a program operates

It is typically done BEFORE or AS PART OF program design

It can be done as an EVALUATION ACTIVITY, when looking at the broader market effects of an EE program

(e.g, sometimes rebate programs may increase product availability and drive product prices down, resulting in…)

Market Transformation Market transformation is a goal for EE programs that

seek to overcome significant barriers to adoption in the marketplace

Page 22: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Market Assessment Goals

To determine the size of the program market To assess the market’s characteristics To find out what impact, if any, the energy

efficiency programs had

Page 23: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Barriers to Market Transformation

High prices Low availability Low awareness Lack of education as to use of product or its

merits Poor infrastructure for proper installation

and support of product

Page 24: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Content

Why Implement Energy Efficiency Programs? How Do You Know They Work? Evaluation Overview Process Evaluation Impact Evaluation

Page 25: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

What do we mean by impacts?

Demand and energy savings, market effects, and the environmental and economic costs and benefits that result from an energy services program.

Savings are typically reported on a gross and net basis. “Net energy and demand savings” adjusts the gross savings for a variety of factors.

Page 26: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Methods of Estimation Program Impacts

• Energy– Engineering

• Simple Engineering• Simulation Models

– Statistical• Simple Pre/Post

(difference of means)

• Regression (Acct for weather)

• Comparison Group (Quasi Experimental Design)

• Detailed Regression

• Demand– Existing Load Factors– Secondary Load Shapes– End-Use Metering– Simulations

• Data Collection– Surveys– Billing Data– Metering– Site Visits

Page 27: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

What Do You Measure in Impact Evaluation?

Tracking system gross energy and demand savings

Adjusted gross energy and demand savings

Realization rates Program verified gross

energy and demand savings

4. Program Verified

3. Realized

2. Adjusted Gross

1. Tracking System Gross Energy and Demand Savings

Page 28: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

What Do You Measure in Impact Evaluation?

Net-to-Gross or Attribution Factors are typically measured through customer surveys. These factors are then applied to program verified gross savings to estimate the net energy and demand savings attributed to the Program’s activities. Net-to-gross factors include: Free ridership Spillover

BECAUSE these can cancel each other out, some studies do not bother to measure either one!

Page 29: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

What Do You Measure in Impact Evaluation?

Economic costs and benefits net energy and demand

savings, program costs, participant costs, societal costs and benefits – all are estimated to calculate benefit-cost ratios for various cost-effectiveness tests

Environmental benefits Sum up electricity savings

(and/or on-site fuel savings, e.g., natural gas)

multiply those savings by emission factors to produce pounds of emissions saved or avoided

emission factors are expressed as pounds of pollutant per MWh of electricity or per therm of natural gas

Page 30: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Approach to Impact Evaluation

A typical impact evaluation requires the following activities or elements: Gather/review program background and savings

information Develop sampling/analysis approach Conduct surveys and interviews Conduct project site data collection Analyze data to develop measure and project level

gross savings Develop gross and net energy and demand savings

by program

Page 31: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Final Comments

Set up the evaluation when you set up the program Get your vendors to do your data tracking, provide

monthly status reports (the program will evaluate itself!)

Make sure your processes are seamless and transparent, so someone else can easily get what they need

Remember this is art, not science!

Page 32: Measuring the Effectiveness of Your Energy Efficiency Efforts Carol Mulholland American Public Power Association National Conference June 16, 2009

Carol [email protected]