measuring service quality

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Service Quality in Tourism TOPIC Jl IKPN Bintaro No 1, Pesanggrahan, Tanah Kusir, Jakarta, Special Capital Region of Jakarta 12330, Indonesia Measuring Service Quality

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Page 1: Measuring service quality

Service Quality in Tourism

TOPIC

Jl IKPN Bintaro No 1, Pesanggrahan, Tanah Kusir, Jakarta, Special Capital Region of Jakarta 12330, Indonesia

Measuring Service Quality

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A. SERVQUAL INSTRUMENT

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