measuring digital and docsis performance randy francis jdsu

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Measuring Digital and DOCSIS Performance Randy Francis JDSU

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Page 1: Measuring Digital and DOCSIS Performance Randy Francis JDSU

Measuring Digital and DOCSIS Performance

Randy Francis

JDSU

Page 2: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION2

Today’s Agenda

Definitions / Background− Digital Signals / QAM− DOCSIS 1, 1.1, 2.0. 3.0 (Data Over Cable Service Interface Spec.)− VoIP

Digital Testing/Troubleshooting – MER, BER, QAM Ingress, Equalizer Stress, – C/N vs. BER vs. MER– Constellations / Symbols and Digital Bits, Phase Noise

DOCSIS & IP Testing– Packet Loss, Throughput

VoIP Testing– Voice Quality Measurements, E-Model, Delay, Packet Loss, Jitter– VoIPCheck Testing, PacketCable Testing

Return Path– Why monitor it?– RF Trending Results– Ingress & Leakage

Q and A

Quiz Time

Page 3: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION3

Acronyms & Terms

QAM - Quadrature Amplitude Modulation Symbols - Collection of Bits Symbol Rate - Transmission Speed I & Q - Components of QAM data Constellation - Graph of QAM Data MER - Modulation Error Ratio BER - Bit Error Rate FEC - Forward Error Correction

Page 4: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION4

A Typical Home Installation

a typical home installation

CABLEMODEM

TV

TV

TV

TAP

Drop Cable

House

2-WaySplitter

High Pass FilterGROUND

BLOCK3-WaySplitter

Page 5: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION5

Why Go Digital?

Efficiency– Source signals are digital

• Standard and High Definition TV (SDTV, HDTV)

– High Speed Data and Digital Video is more efficient than analog

• Transmit equivalent of 6 to 10 analog channels (VCR quality) over one 6 MHz bandwidth

Quality– Better Picture and Sound Quality

– Less Susceptible to noise

• Error detection and correction is possible

Flexibility– Data easily multiplexed into digital signal

– Higher Data Security

Page 6: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION6

Generate Digital

What is Digital?

Source and Destination is digital data– Assign unique patterns of 1’s and 0’s

Transmission path is via an analog carrier – Choice of modulation is the one that optimizes

bandwidth (data versus frequency ‘space’) and resiliency to noise

00 01 10 11 00 01 10 11

Receive Digital

Transmit Analog

Page 7: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION7

Digital Content – Analog Carrier

The Carrier, by the way, is ANALOG Modulation

Analog Content – Analog Carrier

Page 8: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION8

Some good news…and some bad news

Good– Digital TV, DOCSIS, Digital

Voice all use SAME type of RF Modulation – QAM

– Same measurements apply– Signal level, Modulation Error

Ratio, Bit Error Rate, in-band frequency response, are all similar, if not identical.

Bad– Each service has different

threshold of impairments– What is noticeable in Digital

voice may not be perceptible in DOCSIS, what is bothersome in DOCSIS is different than digital video.

Page 9: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION9

QAM and CATV

16 QAM is part of the DOCSIS® 1.0/1.1 upstream specifications

64 QAM and 256 QAM is used for both digital video and DOCSIS downstream, allowing more digital data transmission using the same 6 MHz bandwidth

– Transmit equivalent of 6 to 10 analog channels (VCR quality) over one 6 MHz bandwidth

DOCSIS is the Standard for data over Cable

– Cable systems provide higher signal to noise ratios than over-the-air transmission. A well designed and maintained cable plant meets these QAM signal to noise requirements.

Page 10: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION10

QAM Data Capacity (Annex B)

16 QAM(Upstream)

64 QAM(Downstream)

256 QAM(Downstream)

Symbol Rate (Msps)

2.560 (@ 3.20 MHz)

5.0569(@ 6 MHz)

5.3605(@ 6 MHz)

Bits per symbol

4 6 8

Channel Data Rate (Mbps)

10.24 30.3417 42.8843

Actual Information bit rate (Mbps)

9.0 26.9704 38.8107

Overhead 12.11% 11.11% 9.5%

QAM 256 allows~ 2 more channels vs. QAM 64

No Real Cost Advantages

Why not go all QAM 256?

Page 11: Measuring Digital and DOCSIS Performance Randy Francis JDSU

DOCSIS®

What is it?

What differs among versions?

Page 12: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION12

DOCSIS Defined?

DOCSIS Definition– CableLabs® Certified Cable Modem Project

• Data Over Cable Service Interface Specification

– Not required but highly adhered to standard – allows interoperability

Data over a digital QAM signal– Digital signal

• Downstream usually 64 or 256 QAM• Upstream usually QPSK or 16 QAM

– Uses Data Packets• Information broken into chunks

– Asymmetrical communication• More Info Downstream• Less Info Upstream

Digital “haystack”

Page 13: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION13

DOCSIS 1.0 (High Speed Internet Access)

–23 million products shipped worldwide as of YE2002

–228 CM Certified, 29 CMTS Qualified

DOCSIS 1.1 (Voice, Gaming, Streaming)

–Interoperable and backwards-compatible with DOCSIS 1.0

–“Quality of Service” and dynamic services, a MUST for PacketCable™

–In the field NOW - 64 CM Certified, 22 CMTS Qualified

DOCSIS 2.0 (Capacity for Symmetric Services)

–Interoperable and backwards compatible with DOCSIS 1.x

–More upstream capacity than DOCSIS 1.0 (x6) & DOCSIS 1.1 (x3)

–Improved robustness against interference (A-TDMA and S-CDMA)

–Available NOW – Number of CM & CMTS Qualified growing

DOCSIS 3.0 (Channel Bonding)

–Interoperable and backwards compatible with DOCSIS 1.x & 2.0

–Specification released earlier this month – Devices not yet available

Good Resource Site: www.cablelabs.org

DOCSIS® Versions at a Glance

Page 14: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION14

Interoperable with DOCSIS 1.0, plus more… Enhanced “Quality of Service” (QoS)

– Guarantees and/or limits for data rates • (ex. Gold, Silver service levels)

– Guarantees for latency Improved security - designed to reduce possibility of “theft of

service, provide secure software downloading.” – BPI+ (Baseline Privacy Plus)

Interoperability - DOCSIS 1.0 and DOCSIS 1.1 cable modems and CMTSs on the same plant. Better operation and OSS features

Transmit Equalization - more robust transmission Max Modulation

– 256 QAM Downstream (~40Mbps)– 16 QAM Upstream @ 3.2MHz (~10Mbps)

DOCSIS 1.1 Overview

Page 15: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION15

Symmetrical services are enabled by DOCSIS 2.0– 1.5x greater efficiency

• operates at 64 QAM

– 2x wider channels• new 6.4 MHz wide channel

3x better upstream performance than V1.1 6x better upstream performance than V1.0 DOCSIS 2.0 widens the pipe for IP traffic, allowing cable providers to

create more and better services for voice, video, and data– It does this by using enhanced modulation and improved error correction

Superior ingress and impulse noise performance 100% backward compatible with DOCSIS 1.0/1.1

DOCSIS 2.0 Overview – Key Upstream Advances

Page 16: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION16

Specification late last year – DOCSIS 3.0 Interface Specifications (Released December 2006)– CPE equipment in development stages

Downstream data rates of 160 Mbps or higher – Channel Bonding– 4 or more channels

Upstream data rates of 120 Mbps or higher – Channel Bonding– 4 or more channels

Internet Protocol version 6 (IPv6)– Current System (IPv4) is limited to 4.3B numbers– IPv6 greatly expands the number of IP addresses

• Expands IP address size from 32 bits to 128 bits • IPv6 supports 3.4×1038 addresses; • Colon-Hexadecimal Format

100% backward compatible with DOCSIS 1.0/1.1/2.0

DOCSIS 3.0 Overview

256QAM => ~40Mbps

4 x 256QAM => ~160 Mbps

64QAM => ~30Mbps

4 x 64QAM => ~120 Mbps

4923:2A1C:0DB8:04F3:AEB5:96F0:E08C:FFEC

Page 17: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION17

DOCSIS 3.0 – Channel Bonding

256QAM => ~40Mbps

Individual QAM 256 DOCSIS channel

Versions 1.0/1.1/2.0 used only one channel for upstream and one channel for downstream communications

4 x 256QAM:

4 x 40Mbps = 160 Mbps

4 Bonded QAM 256 DOCSIS channelsDOCSIS v3.0 Spec requires devices to be able to bond a minimum of 4 upstream channels into one and 4 downstream channels into one for 4 times increased throughput in both directions

The MSO does not have to use all 4 channels, but the devices which are 3.0 compliant must have the ability to bond 4 or more channels in both directions

Page 18: Measuring Digital and DOCSIS Performance Randy Francis JDSU

Digital Testing and Troubleshooting

How?

What does it mean?

Page 19: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION19

QAM Digital Measurements

Spectrum & Digital Average Power Level MER QAM Pre/Post FEC BER Constellation Display

Advanced Tests– QAM Ingress Under The Carrier – Group Delay– In-Channel Frequency Response– Equalizer Stress (Adaptive Equalization)

Page 20: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION20

Measuring the quality of QAM digital carriers is significantly different than measuring analog carriers.

Measurement of digital carriers is important to determine how close the carrier is to failing (how much margin) since there may be no quality degradation.

QAM Digital Measurements

Page 21: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION21

Digital Average Power Measurements and Measurement Bandwidth

The spectrum analyzer view is an excellent tool to see discreet RF-carriers. – Caution is needed when viewing digital

modulated signals (haystack). The signal’s level measurement is derived from the selected measurement bandwidth (resolution bandwidth). At an RBW of 300 kHz, a 64QAM - 6 MHz wide digital signal reads in the spectrum analyzer trace 3 dB too low.

The Average Power principle takes small slices from the integrated RF-energy, summing them together to one total power reading in the LEVEL-mode.

Digital Average Power Level Measurements

Analog and digital (broadcast) QAM signal.

The recommended delta in level should be 6 to 10 dB.

Page 22: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION22

Frequency +2.5 MHz-2.5 MHz

IF Measurement Bandwidth =

280 kHz

+/- 140 kHz

0

Digital carrier under test (6 MHz BW)

Non measured area based on 280 kHz step size within 6 MHz total

Bandwidth

Summing slices of the total integrated energy

Measuring the Digital “Haystack”

Page 23: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION23

280 kHz Bandwidth power

6 MHz Bandwidth power

Measuring the Digital “Haystack”

Measuring the Peak Level of the Digital

Haystack

Measuring the Average Level of the Digital

Haystack

Page 24: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION24

Digital – more than just dB’s

MER and Pre and Post BER measurements arekey to insuring Digital Quality

Page 25: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION25

Modulation Error Ratio (MER)

Analogous to S/N A measure of how symbols (I vs. Q) are actually placed, compared to ideal placement

MER(dB) = 20 x log RMS error magnitude average symbol magnitude

Good MER– 64 QAM: 28 dB MER

– 256 QAM: 32 dB MER

RMS errormagnitude

Average symbol

magnitude

Page 26: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION26

More MER

Modulation Error Ratio (MER) in digital systems is similar to S/N or C/N used in analog systems

MER determines how much margin the system has before failure– Analog systems that have a poor C/N show up as a

“snowy” picture– A poor MER is not noticeable on the picture right up to

the point of system failure - “Cliff Effect”

Can’t use the TV as a piece of test equipment anymore

Page 27: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION27

Digital TV Waterfall Graph

Picture Quality Vs. Impairments

Increasing Impairments ==>

Pic

ture

Qu

alit

y =

=>

Digital

Analog

Good

Much Better Still Great

Beginning to getCustomer

Complaints

CustomerRebellion

GoodUntil it

Crashes

Page 28: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION28

C/N vs. BER vs. MER

No FEC

Page 29: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION29

Lets have some MER review…

“MER” is to Digital, what signal to noise is for analog

MER is affected by high noise, low signal

Also ANY other continuous impairments

MER readings are relatively immune to “brief bursty” interference

MER is a predictor of BER

Some Guidelines for MER

–64 QAM - 28dB or better –256 QAM - 32dB or better

Try to add at least 3db to above figures to allow headroom.

Page 30: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION30

Bit Error Rate (BER)

Bit errors result when the receiver interprets the wrong symbol and hence the wrong bits

The number of bit errors versus the number of bits transmitted is Bit Error Rate (BER)

The more bits that are incorrect, the more the signal will be affected

Good signal: BER 10-10 (1.0 E-9)

Threshold for visible degradation: BER 1E-6

– One error in every 1,000,000 bits

Page 31: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION31

More on BER

“BER” is HOW many errors per HOW many bits of data

BER is affected by bursty interference

Also, any other impairments will adversely affect BER

Some amount of errors can be corrected by digital receivers. (PRE errors)

POST errors are uncorrected errors – always unacceptable!!!

Measurement reads in scientific notation

1.0 E-9 is the best on a handheld test meter

Page 32: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION32

Pre and Post FEC BER

Number of bad bits for every good bit. Forward Error Correction when working

will output >10-11

– 1 error in 100 billion bits– 1 error every 42 minutes– MPEG-2 likes good BER

FEC will work to about 10-4

– 1 error in 10,000 bits– 1 error every 276 usesQAM256 42Mb/s

FEC can correct BER from 1-E-4 to 1E-9 FEC causes Cliff Effect

Page 33: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION33

BER Example

A 256QAM channel transmits at a symbol rate of 5M symbols per second

Bit rate = 8 bits per symbol X 5M symbol per second =40M bits per second

Error Incident = Bit rate X BER = Errors Per Second

BER Error Frequency Error Incident10-12 1 in 1 Trillion bits 25000 secs between errs (6.94 hrs)10-11 1 in 100 Billion bits 2500 secs between errs (41.67 mins)10-10 1 in 10 Billion bits 250 secs between errs (4.167 mins)10-9 1 in 1 Billion bits 25 seconds between errors10-8 1 in 100 Million bits 2.5 seconds between errors10-7 1 in 10 Million bits 4 errors per second10-6 1 in 1 Million bits 40 errors per second10-5 1 in 100 Thousand bits 400 errors per second10-4 1 in 10 Thousand Bits 4000 errors per second10-3 1 in 1 Thousand bits 40000 errors per second

Page 34: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION34

The most common problem with digital-TV and cable modem services is interference under the digital carriers and Noise(stated by most larger operators with experience in digital transmission services).

Most common sources are:– Ingress due to off-air UHF TV channels– Intermittent ingress due to pager transmitters or two-way

radio base stations.– Cracked or broken cables– CSO/CTB-intermodulation –

• due to unterminated TAPs or impedance mismatch

– Laser Clipping

What Causes MER and BER to degrade? “ Noise”

Page 35: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION35

QAM Constellations

Page 36: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION36

Constellations, Symbols and Digital Bits

I

Q

0000

1111 1110 0101 0111

0100 011011001101

1010

1011

1000

1001 0010 0011

0001

16 QAM

Each “dot” on constellation represents a unique symbol

Each unique symbol represents unique digital bits

Digital data is parsed into data lengths that encode the symbol waveform

Page 37: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION38

Constellation Display

This is a visual representation of the I and Q constellation plots on a 16 QAM carrier

Page 38: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION39

64 QAM and 256 QAM

64 QAM has 8 levels of I and 8 levels of Q making 64 possible locations for the carrier.

256 QAM has 16 levels of I and 16 levels of Q making 256 possible locations for the carrier.

QAM 256 is somewhat less robust vs. QAM 64

8 Levels of I Channel

16 L

evel

s of

Q

Cha

nnel

16 Levels of I Channel

8 L

evel

s of

Q

Cha

nnel

Page 39: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION40

Effects of Noise and Interference

Noise and Interference moves the carrier away from its ideal location causing a spreading of the cluster of dots.

Ideal Locations

Page 40: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION41

Decision Boundaries

Data that falls outside the decision boundaries will be assumed to be the adjacent data.

Decision Boundary

I

Q

I

Q

Error

Data Received Correctly

Page 41: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION42

Constellation

Typical errors which originate from the headend:– Phase Noise

• The constellation appears to be rotating at the extremeswhile the middle ones remain centered in the decision boundaries.Phase Noise is caused by headend converters.

– Gain Compression• The outer dots on the constellation are pulled into the center

while the middle ones remain centered in the decisionboundaries. Gain Compression is caused by filters,IF equalizers, converters, and amplifiers.

– I Q Imbalance• The constellation is taller than it is wide. This is a difference

between the gain of the I and Q channels. I Q Imbalance iscaused by baseband amplifiers, filters, or the digital modulator.

– Carrier Leakage

Page 42: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION43

Dots are spread out

showing error

System Noise and/or Leakage Issues

A constellation displaying significant noise

Dots are spread out indicating high noise and most likely significant errors

– An error occurs when a dot is plotted across a boundary and is placed in the wrong location

Meter will not lock if too much noise present

Page 43: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION44

Phase Noise

Display appears to rotate at the extremes HE down/up converters can cause phase noise Random phase errors cause decreased

transmission margin Caused by transmitter symbol clock jitter

Constellation with Phase Noise Zoomed Constellation with Phase Noise

RotationRotation

Key Cause: Converter within the HE (garbage in produces garbage out)

Page 44: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION45

Gain Compression

If the outer dots are pulled into the center while the middle ones are not affected, the signal has gain compression

Gain compression can be caused by IF and RF amplifiers and filters, up/down converters and IF equalizers

– May be caused by line amps or laser clipping

– Not a customer issue – maintenance techs issue

Outer edges pulled in

Page 45: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION46

Coherent Interference

If the accumulation looks like a “donut”, the problem is coherent interference

– CTB, CSO, Off-Air Carriers (ingress)

Sometimes only a couple dots will be misplaced

– This is usually laser clipping or sweep interference

Circular “donuts”

Page 46: Measuring Digital and DOCSIS Performance Randy Francis JDSU

DOCSIS & IP Testing

What is important?

What can be done?

Page 47: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION48

DOCSIS® Testing - Levels

Verify proper receive level at cable modemShould be seeing: 0dBmV

MER shows that downstream is clean and clear with margin

BER shows that downstream is clean and clear of impulse noise Shows that upstream is properly

aligned and CMTS has “ideal” receive level with margin to spare.Recommend: (35dBmV – 45dBmV)

Downstream InformationFrequency, Modulation type, Channel

Upstream Frequency, Modulation type, Channel BW, DOCSIS version

Pass/Fail Indicator:

Page 48: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION49

DOCSIS – Packet Loss Testing

Check Packet Loss and determine if upstream is good

View Downstream performance

Overall loop information, Up+Downstreams

Upstream Signal to Noise Ratio

Page 49: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION50

DOCSIS – Throughput Testing

Check Throughput for proper speeds

Ensure customer can get what they pay for

Config.File

Page 50: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION51

Correlate Data & Voice with RF

HSD Node Outage Report Courtesy of Auspice Corporation

Compare Node Outages with your Return Path performance history to QUICKLY identify the cause of the problem – RF or Data layer!

Page 51: Measuring Digital and DOCSIS Performance Randy Francis JDSU

VoIP Testing

Why is it important?

What can be done?

Page 52: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION53

VoIP – Bullet Train Analogy

Ideal World:– Packets like train Cars through a station – 1 at a time,

evenly spaced, and Fast• Bullet Train… • Cold & Refreshing…

Page 53: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION54

VoIP – Train Analogy

Real World– VoIP Packets don’t always do what you want…

• Multiple railcars taking different directions, uneven spacing• Missing railcars… all = TRAIN WRECK!

Page 54: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION55

Voice Quality - Measures

Models to Answer: “Does it ‘Sound Good’?”– International Telecommunications Union (ITU) has

multiple models• Subjective (Opinion of users)

– Mean Opinion Score (MOS)» Defacto standard ‘score’ » “Judged” summary of call quality» In-service test, can be used on live network» Algorithms have replaced but mimic opinionated scores

• Objective (Not an opinion)– Perceptual Analysis/Measurement System (PAMS) and

Perceptual Evaluation of Speech Quality (PESQ)» Not based on network issues: Packet loss, Jitter and Delay» Do not factor in end-to-end delay» Require HW probes» (Not used for in-service testing)

– E-Model, R-Value» Addresses all issues with PAMS and PESQ particularly as it places

focus on Packet loss, Jitter, and Delay

Page 55: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION56

Voice Quality - E-Model

E-Model R-Value– Most complete, objective test

R = Ro + A – Ls – Ld – Le • Ro: Basic SNR or circuits – handsets, environment• A: Advantage Factor – GSM poor service, example.• Ls: Simultaneous impairment factor – loudness/volume, hissing,

sidetone, quantization distortion• Ld: Talker/listener echo, Overall Delay• Le: Equipment impairment factor – Packet loss, Jitter

Things you will take action on!

Page 56: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION57

Delay, Packet Loss and Jitter- What is it? Delay

– Time it takes a packet to ‘transverse’ the network• Point A to Point B

– Time it takes is shown here as ‘X’– Too much delay affects the quality of a call

• See this on PSTN with international calls (Over-talk)• Echo (More delay = more potential echo)

– Usually an architecture (traffic/capacity) issue• Longer distances and more routers add delay• Too many calls/downloads add delay (slows routers)• Generally not a HFC issue with equipment such as amplifiers

C B AD

X-Time

X-Time

Point A Point B

C B AD Network

Page 57: Measuring Digital and DOCSIS Performance Randy Francis JDSU

© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION58

Delay, Packet Loss and Jitter- What is it?

Packet Loss

– Packet did not arrive (Point B) or out of sequence• VoIP telephony is different than data

– If it was out of order, computer reorders for data– If lost, just retransmit data

– Shown here as infinite time – did not show up– Worse if it is ‘bursty’, many lost in a row – “lossy”– Can be architecture or physical layer

• Ingress (especially upstream)• Routers over capacity (too full to hold any more)

C B AD

X-Time

∞ -Time

Point A Point B

C B AD Network

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© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION59

Delay, Packet Loss and Jitter- What is it?

Jitter

– Packets not arriving at the same time (different from X-Time) – time between packets is different• Different than data

– You never notice with Data, doesn’t matter how the information arrives, just care that it shows up– VoIP is Real-Time

• Key Causes– IP based equipment having packet routing issues

C B AD

X-Time

Point A Point B

C B AD

Slower than XFaster than X

Slower than X

CBADNetwork

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Packet Knowledge

FULL

Point A Point B

C B AD

Z

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Jitter – A problem?

Creates two problems – Direct speech quality

• Part is FF, part is normal, part is ‘Slow’

– Could result in Packet Loss• Walk on top of packets if some are slow and consecutive ones are fast.

– Could be capacity, physical or core architecture• Routers spitting out packets at varying intervals• Packets take different routes to destination

C AD B

Slower than XFaster than X

X-Time

Slower than X

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Jitter – Solution?

Jitter Buffer – Add a place to store the data, and ‘spit’ it out at a constant

rate• If packets come in fast – slow them down• Packets are slow – OK, we have added time to allow for this

• Very similar to Windows Media Player

X-TimePoint B

Slower than XFaster than X

Slower than X

C AD B C AD B

Jitter Buffer

Y-Delay

Buffer bar

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Jitter Buffer – Problem Solved?

Yes and No – We have taken care of jitter (that isn’t extreme), but have

added delay: Y (buffer size)• If packets come in fast – slow them down• Packets are slow – OK, we have added time to allow for this

C AD B

C B AD C B ADX-Time

X-Time

Y-Delay

Just Right Dynamic Jitter Buffer Self adjusting buffer, based on system conditions which optimizes the jitter buffer

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Jitter Buffer – Tradeoffs

Too large – Too much delay

Too small– Have jitter– Have packet loss

Just Right– Dynamic Jitter Buffer

• Can set this option so the system will monitor and optimize the jitter buffer

Page 64: Measuring Digital and DOCSIS Performance Randy Francis JDSU

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VoIPCheck™ over DOCSIS®

HFC Performance– Packet Statistics

• Packet loss• Delay• Jitter

– VoIP Quality• MOS• R-Value

– Test Result Totals• Current• Min• Max• Average

Page 65: Measuring Digital and DOCSIS Performance Randy Francis JDSU

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VoIPCheck™ over DOCSIS®

Segment HFC and IP impairments

Quick quality (MOS) verification of VoIP over DOCSIS® channel

Good to check VoIP packet statistics

Page 66: Measuring Digital and DOCSIS Performance Randy Francis JDSU

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VoIP Testing Based on CableLabs™ PacketCable™ Standard

Place and test the Quality of a PacketCable® Based VoIP Call to validate In-Service performance

Measure Performance Statistics– Packet Loss

– Total “End to End” Delay (ms)

– Jitter

– MOS & R-Value

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Segmented Error Budgets

Test Critaria Measurement Goal Start Seeing Degradation on Call

Quality

Delay (1-way) < 100 ms > 150 ms

Jitter < 10 ms > 15 msService Level Test Packet Loss < 1% > 2%

R-Value > 70 < 58

MOS > 3.6 < 3

MER 30dB(64), 33dB (256) 25dB(64), 28dB(256)

RF PRE-FEC BER 1.00E-09 1.00E-07At Home Rx - Level -5~+5 dBmV <-10dBmV or >+10dBmV

Tx - Level 35 ~45 dBmV < 30dBmV or >50dBmVMER 32dB(64), 35dB (256) 28 dB(64), 31dB(256)

RF PRE-FEC BER 1.00E-09 1.00E-07At Node Freq Response < 4dB > 5dB

Upstream SNR >35dB <25dB

CMTS CMTS Loading <50% >80%

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Wrap-Up

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Troubleshooting is “Back to the Basics”

Majority of problems are basic physical layer issues Most of the tests remain the same Check power Check forward levels, analog and digital Check forward / reverse ingress Do a visual check of connectors / passives Replace questionable connectors / passives Tighten F-connectors per your company’s installation

policy– Be very careful not to over tighten connectors on CPE (TVs,

VCRs, converters etc.) and crack or damage input RFI integrity

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Damaged or missing end-of-line terminators. Damaged or missing chassis terminators on

directional coupler, splitter or multiple-output amplifier unused ports.

Loose center conductor seizure screws. Unused tap ports not terminated. This is especially

critical on lower value taps. Unused drop passive ports not terminated. Use of so-called self-terminating taps (4 dB two port;

8 dB four port and 10/11 dB eight port) at feeder ends-of-line. Such taps are splitters, and do not terminate the line unless all F ports are properly terminated.

Common problems typically identified in outside plant

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Kinked or damaged cable (including cracked cable, which causes a reflection and ingress).

Defective or damaged actives or passives (water-damaged, water-filled, cold solder joint, corrosion, loose circuit-board screws, etc.).

Cable-ready TVs and VCRs connected directly to the drop. (Return loss on most cable-ready devices is poor.)

Some traps and filters have been found to have poor return loss in the upstream, especially those used for data-only service.

Common problems typically identified in outside plant

Page 72: Measuring Digital and DOCSIS Performance Randy Francis JDSU

Quiz TimeQuiz Time

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Quiz Time

1. Define DOCSIS and QAM2. What is the visual difference in an analog channel

vs. digital channel on a spectrum analyzer. How many channels can you get in a digital 6MHz b/w?

3. When would someone use QAM256 modulation vs. QAM64? Why not use all QAM256 modulation?

4. What’s the data rate expected for DOCSIS 3.0? Distinguish between Downstream and Upstream. What new technology enables this larger data rate? Please explain.

5. How many IP addresses will IPv6 provide?

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Quiz Time con’t.

6. Why doesn’t Peak Level Power = Ave Digital Power?

7. Define MER and BER. Why do we use Constellation Diagrams?

8. What are 2 good DOCSIS Tests?

9. What are 3 things to check when testing VoIP? What are 2 accepted “scorings” used in the industry?

10. What type testing should be done on the Reverse Path?

11. Why is Leakage testing important? Name 2 ways that it can it be performed?

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Questions

Thank you for your time…

Any Questions???