measuring digital and docsis performance randy francis jdsu
TRANSCRIPT
Measuring Digital and DOCSIS Performance
Randy Francis
JDSU
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION2
Today’s Agenda
Definitions / Background− Digital Signals / QAM− DOCSIS 1, 1.1, 2.0. 3.0 (Data Over Cable Service Interface Spec.)− VoIP
Digital Testing/Troubleshooting – MER, BER, QAM Ingress, Equalizer Stress, – C/N vs. BER vs. MER– Constellations / Symbols and Digital Bits, Phase Noise
DOCSIS & IP Testing– Packet Loss, Throughput
VoIP Testing– Voice Quality Measurements, E-Model, Delay, Packet Loss, Jitter– VoIPCheck Testing, PacketCable Testing
Return Path– Why monitor it?– RF Trending Results– Ingress & Leakage
Q and A
Quiz Time
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION3
Acronyms & Terms
QAM - Quadrature Amplitude Modulation Symbols - Collection of Bits Symbol Rate - Transmission Speed I & Q - Components of QAM data Constellation - Graph of QAM Data MER - Modulation Error Ratio BER - Bit Error Rate FEC - Forward Error Correction
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION4
A Typical Home Installation
a typical home installation
CABLEMODEM
TV
TV
TV
TAP
Drop Cable
House
2-WaySplitter
High Pass FilterGROUND
BLOCK3-WaySplitter
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION5
Why Go Digital?
Efficiency– Source signals are digital
• Standard and High Definition TV (SDTV, HDTV)
– High Speed Data and Digital Video is more efficient than analog
• Transmit equivalent of 6 to 10 analog channels (VCR quality) over one 6 MHz bandwidth
Quality– Better Picture and Sound Quality
– Less Susceptible to noise
• Error detection and correction is possible
Flexibility– Data easily multiplexed into digital signal
– Higher Data Security
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION6
Generate Digital
What is Digital?
Source and Destination is digital data– Assign unique patterns of 1’s and 0’s
Transmission path is via an analog carrier – Choice of modulation is the one that optimizes
bandwidth (data versus frequency ‘space’) and resiliency to noise
00 01 10 11 00 01 10 11
Receive Digital
Transmit Analog
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION7
Digital Content – Analog Carrier
The Carrier, by the way, is ANALOG Modulation
Analog Content – Analog Carrier
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION8
Some good news…and some bad news
Good– Digital TV, DOCSIS, Digital
Voice all use SAME type of RF Modulation – QAM
– Same measurements apply– Signal level, Modulation Error
Ratio, Bit Error Rate, in-band frequency response, are all similar, if not identical.
Bad– Each service has different
threshold of impairments– What is noticeable in Digital
voice may not be perceptible in DOCSIS, what is bothersome in DOCSIS is different than digital video.
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION9
QAM and CATV
16 QAM is part of the DOCSIS® 1.0/1.1 upstream specifications
64 QAM and 256 QAM is used for both digital video and DOCSIS downstream, allowing more digital data transmission using the same 6 MHz bandwidth
– Transmit equivalent of 6 to 10 analog channels (VCR quality) over one 6 MHz bandwidth
DOCSIS is the Standard for data over Cable
– Cable systems provide higher signal to noise ratios than over-the-air transmission. A well designed and maintained cable plant meets these QAM signal to noise requirements.
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION10
QAM Data Capacity (Annex B)
16 QAM(Upstream)
64 QAM(Downstream)
256 QAM(Downstream)
Symbol Rate (Msps)
2.560 (@ 3.20 MHz)
5.0569(@ 6 MHz)
5.3605(@ 6 MHz)
Bits per symbol
4 6 8
Channel Data Rate (Mbps)
10.24 30.3417 42.8843
Actual Information bit rate (Mbps)
9.0 26.9704 38.8107
Overhead 12.11% 11.11% 9.5%
QAM 256 allows~ 2 more channels vs. QAM 64
No Real Cost Advantages
Why not go all QAM 256?
DOCSIS®
What is it?
What differs among versions?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION12
DOCSIS Defined?
DOCSIS Definition– CableLabs® Certified Cable Modem Project
• Data Over Cable Service Interface Specification
– Not required but highly adhered to standard – allows interoperability
Data over a digital QAM signal– Digital signal
• Downstream usually 64 or 256 QAM• Upstream usually QPSK or 16 QAM
– Uses Data Packets• Information broken into chunks
– Asymmetrical communication• More Info Downstream• Less Info Upstream
Digital “haystack”
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION13
DOCSIS 1.0 (High Speed Internet Access)
–23 million products shipped worldwide as of YE2002
–228 CM Certified, 29 CMTS Qualified
DOCSIS 1.1 (Voice, Gaming, Streaming)
–Interoperable and backwards-compatible with DOCSIS 1.0
–“Quality of Service” and dynamic services, a MUST for PacketCable™
–In the field NOW - 64 CM Certified, 22 CMTS Qualified
DOCSIS 2.0 (Capacity for Symmetric Services)
–Interoperable and backwards compatible with DOCSIS 1.x
–More upstream capacity than DOCSIS 1.0 (x6) & DOCSIS 1.1 (x3)
–Improved robustness against interference (A-TDMA and S-CDMA)
–Available NOW – Number of CM & CMTS Qualified growing
DOCSIS 3.0 (Channel Bonding)
–Interoperable and backwards compatible with DOCSIS 1.x & 2.0
–Specification released earlier this month – Devices not yet available
Good Resource Site: www.cablelabs.org
DOCSIS® Versions at a Glance
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION14
Interoperable with DOCSIS 1.0, plus more… Enhanced “Quality of Service” (QoS)
– Guarantees and/or limits for data rates • (ex. Gold, Silver service levels)
– Guarantees for latency Improved security - designed to reduce possibility of “theft of
service, provide secure software downloading.” – BPI+ (Baseline Privacy Plus)
Interoperability - DOCSIS 1.0 and DOCSIS 1.1 cable modems and CMTSs on the same plant. Better operation and OSS features
Transmit Equalization - more robust transmission Max Modulation
– 256 QAM Downstream (~40Mbps)– 16 QAM Upstream @ 3.2MHz (~10Mbps)
DOCSIS 1.1 Overview
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION15
Symmetrical services are enabled by DOCSIS 2.0– 1.5x greater efficiency
• operates at 64 QAM
– 2x wider channels• new 6.4 MHz wide channel
3x better upstream performance than V1.1 6x better upstream performance than V1.0 DOCSIS 2.0 widens the pipe for IP traffic, allowing cable providers to
create more and better services for voice, video, and data– It does this by using enhanced modulation and improved error correction
Superior ingress and impulse noise performance 100% backward compatible with DOCSIS 1.0/1.1
DOCSIS 2.0 Overview – Key Upstream Advances
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION16
Specification late last year – DOCSIS 3.0 Interface Specifications (Released December 2006)– CPE equipment in development stages
Downstream data rates of 160 Mbps or higher – Channel Bonding– 4 or more channels
Upstream data rates of 120 Mbps or higher – Channel Bonding– 4 or more channels
Internet Protocol version 6 (IPv6)– Current System (IPv4) is limited to 4.3B numbers– IPv6 greatly expands the number of IP addresses
• Expands IP address size from 32 bits to 128 bits • IPv6 supports 3.4×1038 addresses; • Colon-Hexadecimal Format
100% backward compatible with DOCSIS 1.0/1.1/2.0
DOCSIS 3.0 Overview
256QAM => ~40Mbps
4 x 256QAM => ~160 Mbps
64QAM => ~30Mbps
4 x 64QAM => ~120 Mbps
4923:2A1C:0DB8:04F3:AEB5:96F0:E08C:FFEC
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION17
DOCSIS 3.0 – Channel Bonding
256QAM => ~40Mbps
Individual QAM 256 DOCSIS channel
Versions 1.0/1.1/2.0 used only one channel for upstream and one channel for downstream communications
4 x 256QAM:
4 x 40Mbps = 160 Mbps
4 Bonded QAM 256 DOCSIS channelsDOCSIS v3.0 Spec requires devices to be able to bond a minimum of 4 upstream channels into one and 4 downstream channels into one for 4 times increased throughput in both directions
The MSO does not have to use all 4 channels, but the devices which are 3.0 compliant must have the ability to bond 4 or more channels in both directions
Digital Testing and Troubleshooting
How?
What does it mean?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION19
QAM Digital Measurements
Spectrum & Digital Average Power Level MER QAM Pre/Post FEC BER Constellation Display
Advanced Tests– QAM Ingress Under The Carrier – Group Delay– In-Channel Frequency Response– Equalizer Stress (Adaptive Equalization)
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION20
Measuring the quality of QAM digital carriers is significantly different than measuring analog carriers.
Measurement of digital carriers is important to determine how close the carrier is to failing (how much margin) since there may be no quality degradation.
QAM Digital Measurements
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION21
Digital Average Power Measurements and Measurement Bandwidth
The spectrum analyzer view is an excellent tool to see discreet RF-carriers. – Caution is needed when viewing digital
modulated signals (haystack). The signal’s level measurement is derived from the selected measurement bandwidth (resolution bandwidth). At an RBW of 300 kHz, a 64QAM - 6 MHz wide digital signal reads in the spectrum analyzer trace 3 dB too low.
The Average Power principle takes small slices from the integrated RF-energy, summing them together to one total power reading in the LEVEL-mode.
Digital Average Power Level Measurements
Analog and digital (broadcast) QAM signal.
The recommended delta in level should be 6 to 10 dB.
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION22
Frequency +2.5 MHz-2.5 MHz
IF Measurement Bandwidth =
280 kHz
+/- 140 kHz
0
Digital carrier under test (6 MHz BW)
Non measured area based on 280 kHz step size within 6 MHz total
Bandwidth
Summing slices of the total integrated energy
Measuring the Digital “Haystack”
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION23
280 kHz Bandwidth power
6 MHz Bandwidth power
Measuring the Digital “Haystack”
Measuring the Peak Level of the Digital
Haystack
Measuring the Average Level of the Digital
Haystack
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION24
Digital – more than just dB’s
MER and Pre and Post BER measurements arekey to insuring Digital Quality
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION25
Modulation Error Ratio (MER)
Analogous to S/N A measure of how symbols (I vs. Q) are actually placed, compared to ideal placement
MER(dB) = 20 x log RMS error magnitude average symbol magnitude
Good MER– 64 QAM: 28 dB MER
– 256 QAM: 32 dB MER
RMS errormagnitude
Average symbol
magnitude
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION26
More MER
Modulation Error Ratio (MER) in digital systems is similar to S/N or C/N used in analog systems
MER determines how much margin the system has before failure– Analog systems that have a poor C/N show up as a
“snowy” picture– A poor MER is not noticeable on the picture right up to
the point of system failure - “Cliff Effect”
Can’t use the TV as a piece of test equipment anymore
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION27
Digital TV Waterfall Graph
Picture Quality Vs. Impairments
Increasing Impairments ==>
Pic
ture
Qu
alit
y =
=>
Digital
Analog
Good
Much Better Still Great
Beginning to getCustomer
Complaints
CustomerRebellion
GoodUntil it
Crashes
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION28
C/N vs. BER vs. MER
No FEC
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION29
Lets have some MER review…
“MER” is to Digital, what signal to noise is for analog
MER is affected by high noise, low signal
Also ANY other continuous impairments
MER readings are relatively immune to “brief bursty” interference
MER is a predictor of BER
Some Guidelines for MER
–64 QAM - 28dB or better –256 QAM - 32dB or better
Try to add at least 3db to above figures to allow headroom.
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION30
Bit Error Rate (BER)
Bit errors result when the receiver interprets the wrong symbol and hence the wrong bits
The number of bit errors versus the number of bits transmitted is Bit Error Rate (BER)
The more bits that are incorrect, the more the signal will be affected
Good signal: BER 10-10 (1.0 E-9)
Threshold for visible degradation: BER 1E-6
– One error in every 1,000,000 bits
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION31
More on BER
“BER” is HOW many errors per HOW many bits of data
BER is affected by bursty interference
Also, any other impairments will adversely affect BER
Some amount of errors can be corrected by digital receivers. (PRE errors)
POST errors are uncorrected errors – always unacceptable!!!
Measurement reads in scientific notation
1.0 E-9 is the best on a handheld test meter
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION32
Pre and Post FEC BER
Number of bad bits for every good bit. Forward Error Correction when working
will output >10-11
– 1 error in 100 billion bits– 1 error every 42 minutes– MPEG-2 likes good BER
FEC will work to about 10-4
– 1 error in 10,000 bits– 1 error every 276 usesQAM256 42Mb/s
FEC can correct BER from 1-E-4 to 1E-9 FEC causes Cliff Effect
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION33
BER Example
A 256QAM channel transmits at a symbol rate of 5M symbols per second
Bit rate = 8 bits per symbol X 5M symbol per second =40M bits per second
Error Incident = Bit rate X BER = Errors Per Second
BER Error Frequency Error Incident10-12 1 in 1 Trillion bits 25000 secs between errs (6.94 hrs)10-11 1 in 100 Billion bits 2500 secs between errs (41.67 mins)10-10 1 in 10 Billion bits 250 secs between errs (4.167 mins)10-9 1 in 1 Billion bits 25 seconds between errors10-8 1 in 100 Million bits 2.5 seconds between errors10-7 1 in 10 Million bits 4 errors per second10-6 1 in 1 Million bits 40 errors per second10-5 1 in 100 Thousand bits 400 errors per second10-4 1 in 10 Thousand Bits 4000 errors per second10-3 1 in 1 Thousand bits 40000 errors per second
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION34
The most common problem with digital-TV and cable modem services is interference under the digital carriers and Noise(stated by most larger operators with experience in digital transmission services).
Most common sources are:– Ingress due to off-air UHF TV channels– Intermittent ingress due to pager transmitters or two-way
radio base stations.– Cracked or broken cables– CSO/CTB-intermodulation –
• due to unterminated TAPs or impedance mismatch
– Laser Clipping
What Causes MER and BER to degrade? “ Noise”
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION35
QAM Constellations
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION36
Constellations, Symbols and Digital Bits
I
Q
0000
1111 1110 0101 0111
0100 011011001101
1010
1011
1000
1001 0010 0011
0001
16 QAM
Each “dot” on constellation represents a unique symbol
Each unique symbol represents unique digital bits
Digital data is parsed into data lengths that encode the symbol waveform
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION38
Constellation Display
This is a visual representation of the I and Q constellation plots on a 16 QAM carrier
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION39
64 QAM and 256 QAM
64 QAM has 8 levels of I and 8 levels of Q making 64 possible locations for the carrier.
256 QAM has 16 levels of I and 16 levels of Q making 256 possible locations for the carrier.
QAM 256 is somewhat less robust vs. QAM 64
8 Levels of I Channel
16 L
evel
s of
Q
Cha
nnel
16 Levels of I Channel
8 L
evel
s of
Q
Cha
nnel
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION40
Effects of Noise and Interference
Noise and Interference moves the carrier away from its ideal location causing a spreading of the cluster of dots.
Ideal Locations
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION41
Decision Boundaries
Data that falls outside the decision boundaries will be assumed to be the adjacent data.
Decision Boundary
I
Q
I
Q
Error
Data Received Correctly
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION42
Constellation
Typical errors which originate from the headend:– Phase Noise
• The constellation appears to be rotating at the extremeswhile the middle ones remain centered in the decision boundaries.Phase Noise is caused by headend converters.
– Gain Compression• The outer dots on the constellation are pulled into the center
while the middle ones remain centered in the decisionboundaries. Gain Compression is caused by filters,IF equalizers, converters, and amplifiers.
– I Q Imbalance• The constellation is taller than it is wide. This is a difference
between the gain of the I and Q channels. I Q Imbalance iscaused by baseband amplifiers, filters, or the digital modulator.
– Carrier Leakage
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION43
Dots are spread out
showing error
System Noise and/or Leakage Issues
A constellation displaying significant noise
Dots are spread out indicating high noise and most likely significant errors
– An error occurs when a dot is plotted across a boundary and is placed in the wrong location
Meter will not lock if too much noise present
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION44
Phase Noise
Display appears to rotate at the extremes HE down/up converters can cause phase noise Random phase errors cause decreased
transmission margin Caused by transmitter symbol clock jitter
Constellation with Phase Noise Zoomed Constellation with Phase Noise
RotationRotation
Key Cause: Converter within the HE (garbage in produces garbage out)
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION45
Gain Compression
If the outer dots are pulled into the center while the middle ones are not affected, the signal has gain compression
Gain compression can be caused by IF and RF amplifiers and filters, up/down converters and IF equalizers
– May be caused by line amps or laser clipping
– Not a customer issue – maintenance techs issue
Outer edges pulled in
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION46
Coherent Interference
If the accumulation looks like a “donut”, the problem is coherent interference
– CTB, CSO, Off-Air Carriers (ingress)
Sometimes only a couple dots will be misplaced
– This is usually laser clipping or sweep interference
Circular “donuts”
DOCSIS & IP Testing
What is important?
What can be done?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION48
DOCSIS® Testing - Levels
Verify proper receive level at cable modemShould be seeing: 0dBmV
MER shows that downstream is clean and clear with margin
BER shows that downstream is clean and clear of impulse noise Shows that upstream is properly
aligned and CMTS has “ideal” receive level with margin to spare.Recommend: (35dBmV – 45dBmV)
Downstream InformationFrequency, Modulation type, Channel
Upstream Frequency, Modulation type, Channel BW, DOCSIS version
Pass/Fail Indicator:
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION49
DOCSIS – Packet Loss Testing
Check Packet Loss and determine if upstream is good
View Downstream performance
Overall loop information, Up+Downstreams
Upstream Signal to Noise Ratio
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION50
DOCSIS – Throughput Testing
Check Throughput for proper speeds
Ensure customer can get what they pay for
Config.File
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION51
Correlate Data & Voice with RF
HSD Node Outage Report Courtesy of Auspice Corporation
Compare Node Outages with your Return Path performance history to QUICKLY identify the cause of the problem – RF or Data layer!
VoIP Testing
Why is it important?
What can be done?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION53
VoIP – Bullet Train Analogy
Ideal World:– Packets like train Cars through a station – 1 at a time,
evenly spaced, and Fast• Bullet Train… • Cold & Refreshing…
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION54
VoIP – Train Analogy
Real World– VoIP Packets don’t always do what you want…
• Multiple railcars taking different directions, uneven spacing• Missing railcars… all = TRAIN WRECK!
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION55
Voice Quality - Measures
Models to Answer: “Does it ‘Sound Good’?”– International Telecommunications Union (ITU) has
multiple models• Subjective (Opinion of users)
– Mean Opinion Score (MOS)» Defacto standard ‘score’ » “Judged” summary of call quality» In-service test, can be used on live network» Algorithms have replaced but mimic opinionated scores
• Objective (Not an opinion)– Perceptual Analysis/Measurement System (PAMS) and
Perceptual Evaluation of Speech Quality (PESQ)» Not based on network issues: Packet loss, Jitter and Delay» Do not factor in end-to-end delay» Require HW probes» (Not used for in-service testing)
– E-Model, R-Value» Addresses all issues with PAMS and PESQ particularly as it places
focus on Packet loss, Jitter, and Delay
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION56
Voice Quality - E-Model
E-Model R-Value– Most complete, objective test
R = Ro + A – Ls – Ld – Le • Ro: Basic SNR or circuits – handsets, environment• A: Advantage Factor – GSM poor service, example.• Ls: Simultaneous impairment factor – loudness/volume, hissing,
sidetone, quantization distortion• Ld: Talker/listener echo, Overall Delay• Le: Equipment impairment factor – Packet loss, Jitter
Things you will take action on!
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION57
Delay, Packet Loss and Jitter- What is it? Delay
– Time it takes a packet to ‘transverse’ the network• Point A to Point B
– Time it takes is shown here as ‘X’– Too much delay affects the quality of a call
• See this on PSTN with international calls (Over-talk)• Echo (More delay = more potential echo)
– Usually an architecture (traffic/capacity) issue• Longer distances and more routers add delay• Too many calls/downloads add delay (slows routers)• Generally not a HFC issue with equipment such as amplifiers
C B AD
X-Time
X-Time
Point A Point B
C B AD Network
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION58
Delay, Packet Loss and Jitter- What is it?
Packet Loss
– Packet did not arrive (Point B) or out of sequence• VoIP telephony is different than data
– If it was out of order, computer reorders for data– If lost, just retransmit data
– Shown here as infinite time – did not show up– Worse if it is ‘bursty’, many lost in a row – “lossy”– Can be architecture or physical layer
• Ingress (especially upstream)• Routers over capacity (too full to hold any more)
C B AD
X-Time
∞ -Time
Point A Point B
C B AD Network
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION59
Delay, Packet Loss and Jitter- What is it?
Jitter
– Packets not arriving at the same time (different from X-Time) – time between packets is different• Different than data
– You never notice with Data, doesn’t matter how the information arrives, just care that it shows up– VoIP is Real-Time
• Key Causes– IP based equipment having packet routing issues
C B AD
X-Time
Point A Point B
C B AD
Slower than XFaster than X
Slower than X
CBADNetwork
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION60
Packet Knowledge
FULL
Point A Point B
C B AD
Z
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION61
Jitter – A problem?
Creates two problems – Direct speech quality
• Part is FF, part is normal, part is ‘Slow’
– Could result in Packet Loss• Walk on top of packets if some are slow and consecutive ones are fast.
– Could be capacity, physical or core architecture• Routers spitting out packets at varying intervals• Packets take different routes to destination
C AD B
Slower than XFaster than X
X-Time
Slower than X
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION62
Jitter – Solution?
Jitter Buffer – Add a place to store the data, and ‘spit’ it out at a constant
rate• If packets come in fast – slow them down• Packets are slow – OK, we have added time to allow for this
• Very similar to Windows Media Player
X-TimePoint B
Slower than XFaster than X
Slower than X
C AD B C AD B
Jitter Buffer
Y-Delay
Buffer bar
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION63
Jitter Buffer – Problem Solved?
Yes and No – We have taken care of jitter (that isn’t extreme), but have
added delay: Y (buffer size)• If packets come in fast – slow them down• Packets are slow – OK, we have added time to allow for this
C AD B
C B AD C B ADX-Time
X-Time
Y-Delay
Just Right Dynamic Jitter Buffer Self adjusting buffer, based on system conditions which optimizes the jitter buffer
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION64
Jitter Buffer – Tradeoffs
Too large – Too much delay
Too small– Have jitter– Have packet loss
Just Right– Dynamic Jitter Buffer
• Can set this option so the system will monitor and optimize the jitter buffer
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION65
VoIPCheck™ over DOCSIS®
HFC Performance– Packet Statistics
• Packet loss• Delay• Jitter
– VoIP Quality• MOS• R-Value
– Test Result Totals• Current• Min• Max• Average
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION66
VoIPCheck™ over DOCSIS®
Segment HFC and IP impairments
Quick quality (MOS) verification of VoIP over DOCSIS® channel
Good to check VoIP packet statistics
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION67
VoIP Testing Based on CableLabs™ PacketCable™ Standard
Place and test the Quality of a PacketCable® Based VoIP Call to validate In-Service performance
Measure Performance Statistics– Packet Loss
– Total “End to End” Delay (ms)
– Jitter
– MOS & R-Value
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION68
Segmented Error Budgets
Test Critaria Measurement Goal Start Seeing Degradation on Call
Quality
Delay (1-way) < 100 ms > 150 ms
Jitter < 10 ms > 15 msService Level Test Packet Loss < 1% > 2%
R-Value > 70 < 58
MOS > 3.6 < 3
MER 30dB(64), 33dB (256) 25dB(64), 28dB(256)
RF PRE-FEC BER 1.00E-09 1.00E-07At Home Rx - Level -5~+5 dBmV <-10dBmV or >+10dBmV
Tx - Level 35 ~45 dBmV < 30dBmV or >50dBmVMER 32dB(64), 35dB (256) 28 dB(64), 31dB(256)
RF PRE-FEC BER 1.00E-09 1.00E-07At Node Freq Response < 4dB > 5dB
Upstream SNR >35dB <25dB
CMTS CMTS Loading <50% >80%
Wrap-Up
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION70
Troubleshooting is “Back to the Basics”
Majority of problems are basic physical layer issues Most of the tests remain the same Check power Check forward levels, analog and digital Check forward / reverse ingress Do a visual check of connectors / passives Replace questionable connectors / passives Tighten F-connectors per your company’s installation
policy– Be very careful not to over tighten connectors on CPE (TVs,
VCRs, converters etc.) and crack or damage input RFI integrity
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION71
Damaged or missing end-of-line terminators. Damaged or missing chassis terminators on
directional coupler, splitter or multiple-output amplifier unused ports.
Loose center conductor seizure screws. Unused tap ports not terminated. This is especially
critical on lower value taps. Unused drop passive ports not terminated. Use of so-called self-terminating taps (4 dB two port;
8 dB four port and 10/11 dB eight port) at feeder ends-of-line. Such taps are splitters, and do not terminate the line unless all F ports are properly terminated.
Common problems typically identified in outside plant
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION72
Kinked or damaged cable (including cracked cable, which causes a reflection and ingress).
Defective or damaged actives or passives (water-damaged, water-filled, cold solder joint, corrosion, loose circuit-board screws, etc.).
Cable-ready TVs and VCRs connected directly to the drop. (Return loss on most cable-ready devices is poor.)
Some traps and filters have been found to have poor return loss in the upstream, especially those used for data-only service.
Common problems typically identified in outside plant
Quiz TimeQuiz Time
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION74
Quiz Time
1. Define DOCSIS and QAM2. What is the visual difference in an analog channel
vs. digital channel on a spectrum analyzer. How many channels can you get in a digital 6MHz b/w?
3. When would someone use QAM256 modulation vs. QAM64? Why not use all QAM256 modulation?
4. What’s the data rate expected for DOCSIS 3.0? Distinguish between Downstream and Upstream. What new technology enables this larger data rate? Please explain.
5. How many IP addresses will IPv6 provide?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION75
Quiz Time con’t.
6. Why doesn’t Peak Level Power = Ave Digital Power?
7. Define MER and BER. Why do we use Constellation Diagrams?
8. What are 2 good DOCSIS Tests?
9. What are 3 things to check when testing VoIP? What are 2 accepted “scorings” used in the industry?
10. What type testing should be done on the Reverse Path?
11. Why is Leakage testing important? Name 2 ways that it can it be performed?
© 2006 JDSU. All rights reserved. JDSU CONFIDENTIAL & PROPRIETARY INFORMATION76
Questions
Thank you for your time…
Any Questions???