meaning of co creation

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ecliningorstagnantmembership…..Matureproductsandservicesdeliveringlessto thebottomline…..Hardertoattractandkeepvolunteerleaders…..Costlydeliveryof productsandservices…..Everincreasingdirectandindirectcompetition….. Youmaybefamiliarwiththesesigns.Theyoccurmoreoftenamongassociationst odaythaneverandwecanexpectonlymoreofthesame.Unlesswerecognizewhat iscausingthisdeteriorationandadaptnewmethodstocreate“essentialvalue”and shareit. By“essentialvalue”Imeansomethingofvalueyourmembersorcustomersfeeltheyc an’tdowithout.Ortoputitanotherway,deliveringaproductorservicethatan swersthequestionyouputtoyourcustomer….”whatkeepsyouupatnight?” Increasingly,theoldmethodsofmeasuringamomentintimeofcustomerormembe rneed,expectationordesiredoutcomeviasurveys,focusgroups,etcarenotca pableontheirowntodevelopessentialproductandserviceexperiences.Suchin telligencegatheringistooslow,tooremoved,toooftenmisinterpreted,andtoo oldtobeusefulinthedesignanddeliveryofproductsandservicesina“realt ime”,customizedworld. AswesawinCase4Changeendusersofproductsandservicesareincreasinglym oredemandingnotonlyintheendproduct’sabilitytodelivervalue,butalsoin howtheproductionprocessengagethemacrosstheentirespectrumofproductand servicedevelopment. Today’sleadinginnovatorsfromglobalcompaniesliketoymakerLegotosmallCanad iansoftwareproductoutfitslikeCambrianHouse(above),areleveragingthemag icof“peerproduction”(volunteercontributedcontent)and“crowdsourcing”(paidcontri butorcontent)tocreatemassivelydistributedidea,design,productionandmark etingfactoriesfortheglobalknowledgeeconomy. Wearewitnessingtheevolutionofanewmeansofproductionfromthepreviousc entury’scommandandcontrolstructuretoamorenetworkedsystemwherepeopleout sidetheorganizationcancontributevaluableintellectualcapacitywithinterna lemployees.Theycollaboratetogethertocreateessentialvaluethatbecomescu stomizedproductsorserviceswhichinturntheybuyandevangelizewithunprece dentedvigor. Hereisafunoverviewofthevaluepropositionandinvestorvideopitchofjust suchaenterprise. Inthissectionweprofileorganizationswhoarereshapinghowmasscustomizedp roductsandservicesarebeingcreatedanddeliveredtomarketusingpeerproduc tionandcrowdsourcing.Justsomeoftheplayerswe’lllearnaboutinclude: CambrianHouseanexcitingnewc ompanyfromCanadawheretheentireproductdeve lopmentprocessfromIdeation,BusinessCase,Design&Production,Distribution, andMarketingisdrivenby“crowdsourcing” CrowdSpirit-usecrowdstodevelo pandbringtomarkettangible,inexpensive,e lectronicdevicessuchasCDplayers,joysticksforvideogames,andWebcams GannettYESThatGannettthenew sorganizationhasplanstochangeitsnewsroo totakeadvantageofpeerproduction,puttingreaderstoworkaswatchdogs,whis tle-blowers,andinvestigators Ifyouhaveotherfavoritesmaybeevenyourownorganization,sharethemhere.

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Page 1: meaning of co creation

8/3/2019 meaning of co creation

http://slidepdf.com/reader/full/meaning-of-co-creation 1/1

ecliningorstagnantmembership…..Matureproductsandservicesdeliveringlesstothebottomline…..Hardertoattractandkeepvolunteerleaders…..Costlydeliveryofproductsandservices…..Everincreasingdirectandindirectcompetition…..Youmaybefamiliarwiththesesigns.Theyoccurmoreoftenamongassociationstodaythaneverandwecanexpectonlymoreofthesame.Unlesswerecognizewhatiscausingthisdeteriorationandadaptnewmethodstocreate“essentialvalue”andshareit.

By“essentialvalue”Imeansomethingofvalueyourmembersorcustomersfeeltheycan’tdowithout.Ortoputitanotherway,deliveringaproductorservicethatanswersthequestionyouputtoyourcustomer….”whatkeepsyouupatnight?”Increasingly,theoldmethodsofmeasuringamomentintimeofcustomerormemberneed,expectationordesiredoutcomeviasurveys,focusgroups,etcarenotcapableontheirowntodevelopessentialproductandserviceexperiences.Suchintelligencegatheringistooslow,tooremoved,toooftenmisinterpreted,andtoooldtobeusefulinthedesignanddeliveryofproductsandservicesina“realtime”,customizedworld.AswesawinCase4Changeendusersofproductsandservicesareincreasinglymoredemandingnotonlyintheendproduct’sabilitytodelivervalue,butalsoinhowtheproductionprocessengagethemacrosstheentirespectrumofproductand

servicedevelopment.Today’sleadinginnovatorsfromglobalcompaniesliketoymakerLegotosmallCanadiansoftwareproductoutfitslikeCambrianHouse(above),areleveragingthemagicof“peerproduction”(volunteercontributedcontent)and“crowdsourcing”(paidcontributorcontent)tocreatemassivelydistributedidea,design,productionandmarketingfactoriesfortheglobalknowledgeeconomy.Wearewitnessingtheevolutionofanewmeansofproductionfromthepreviouscentury’scommandandcontrolstructuretoamorenetworkedsystemwherepeopleoutsidetheorganizationcancontributevaluableintellectualcapacitywithinternalemployees.Theycollaboratetogethertocreateessentialvaluethatbecomescustomizedproductsorserviceswhichinturntheybuyandevangelizewithunprecedentedvigor.Hereisafunoverviewofthevaluepropositionandinvestorvideopitchofjust

suchaenterprise.Inthissectionweprofileorganizationswhoarereshapinghowmasscustomizedproductsandservicesarebeingcreatedanddeliveredtomarketusingpeerproductionandcrowdsourcing.Justsomeoftheplayerswe’lllearnaboutinclude:• CambrianHouse–anexcitingnewcompanyfromCanadawheretheentireproductdevelopmentprocessfromIdeation,BusinessCase,Design&Production,Distribution,andMarketingisdrivenby“crowdsourcing”• CrowdSpirit-usecrowdstodevelopandbringtomarkettangible,inexpensive,electronicdevicessuchasCDplayers,joysticksforvideogames,andWebcams• Gannett–YESThatGannettthenewsorganization–hasplanstochangeitsnewsroototakeadvantageofpeerproduction,puttingreaderstoworkaswatchdogs,whistle-blowers,andinvestigators

Ifyouhaveotherfavoritesmaybeevenyourownorganization,sharethemhere.