meals to heal presentation
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www.Meals-to-Heal.com 1
www.Meals-to-Heal.com 2
Meals to Heal was started in 2011 by Susan Bratton after the diagnosis, treatment and loss of a friend to a glioblastoma and her realization of the significant unmet nutritional needs of cancer patients and their caregivers
Background
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Meals to Heal is dedicated to making the lives of cancer patients and their caregivers easier and less stressful by providing services that relieve them of the significant time, energy and worry associated with ensuring proper nutrition for themselves and their loved ones.
Mission
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Company Overview
www.Meals-to-Heal.com
Comprehensive oncology nutrition service providing:o Customized Fresh Meal Delivery ando Nutrition Support Services
o Safe, Evidence-Based Information/Resourceso Oncology Professionals for Nutrition Counseling
July 2011 May - Sept 2012 October 2012 1Q-3Q 2013 4Q 2013/2014
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Major Milestones Achieved
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2011 2012 2013
Incorporate July 2011
Establish 3rd party co-packer relationship (March 2012)
Launch website alpha (April 2012)
Launch pilot program with with Vantage Oncology, website beta (May 2012)
Establish relationship with Integrated Oncology Networks
Launch Breast Cancer Survivor Program (Oct 2012)
Commercial launch (Oct. 2012)
Establish partnership with LiveSTRONG, AICR for Nutrition Guide (Nov 2012)
Begin clinical trial enrollment (March 2013)
Launch Gift Card product (June 2012)
Expand product offering to include 7 and 10 entrée selections (Nov 2012)
Focus Groups (July 2013)
Release Nutrition Guide (Sept 2013)
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…Other Important Accomplishments
www.Meals-to-Heal.com
Completed Customer Focus Groups – July 2013 Released Leading Nutrition Guide w/ LIVSTRONG/AICR Announced Nutrition Counseling Product (Oct 2013) Engaging In Meaningful Strategic Conversations
Leading Northeast Healthplan – November 2013 National pharmacy chain (in discussions)
Penetrated Advocacy Groups/Industry Associations Speaking Engagements, Webinars, Nutrition Content
Recently Mentioned in Major Publications Crains New York Business – August 2013 Better Homes and Gardens – October 2013
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Large Target Market
www.Meals-to-Heal.com
Target Customerso 1.66mm newly diagnosed patients (annually)o 12mm cancer “survivors” (any stage of treatment),
of which 6.6mm <5 yrs since diagnosiso Caregivers and families of cancer patients
National Revenue Potential(1)
o 100% penetration of newly diagnosed patients only = $1.0B
o 100% penetration of patients/survivors = $3.96B
(1) Assumes average purchase of $150 per week for 4 weeks.
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Broader Market Opportunity
Oncology(8mm)
Chronic Renal Failure(20mm)
Diabetes(26mm)
Heart Disease(27mm)
Crohn’s Disease (700k) Ulcerative Colitis (700k)
89.8mm American suffer from conditions for which nutrition improves outcome
$3.0 - 5.0mm
$5.0mm
$10.0mm
$10.0mm
Capital Required
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The Problem: Poor Nutrition
Poor nutrition negatively impacts clinical and quality of life outcomes, causes
increases in healthcare spending and results in reductions in workplace
efficacy and productivity
Patients, caregivers, friends and family are impacted
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Impediments to Proper Nutrition
Poor nutrition indicated in 50-80% of all cancer cases
Severe malnutrition causes 30% of all cancer deaths
Effect –Highly
Prevalent
Cause
Tx side effects that prevent eating Change in taste
Lack of taste
Mouth sores
Difficulty swallowing
Fatigue, lack of energy
Issues with available information
Absence of nutritional counseling
Malnutrition is the #2 secondary diagnosis in cancer patients
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Our Solution
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Impediments to Proper Nutrition Meals to Heal’s Solution
Fatigue, Lack of Energy and Other Treatment Side Effects
Weekly Delivery of Fresh, Appetizing and Customized Meals
Overwhelming Volume and Quality of Nutrition Information Available
Evidence- and Best Practices-Based Nutrition Information and Resources
Inability to Receive Active and Ongoing Nutritional Counseling
Access to Oncology-Specialized Dietitians for Counseling/Advice
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Easy-to-Use Ordering and Delivery
Patient/ caregiver registers
21Proprietary Algorithm recommends appropriate meals, patient chooses
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Patient’s meals are delivered directly to their door via FedEx
• Welcome letter, instructions, Chef’s Tips, packing list• Disease specific “tips”• Re-order reminders• Cancellation/expiration• Post-cancellation follow-up
Meals are prepared and packaged at culinary center
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Ongoing communication via clinical customer service team – outgoing calls to every customer, weekly emails, other outreach
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1. 2. 3.
4.5.
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What People Are Saying
Patient - “The meals are not only fresh, but well suited to my changing taste and appetite. They were so convenient and perfectly portioned for my appetite. There is a wide variety of healthy meals to choose from, allowing me to feel confident that I can meet my nutritional needs during treatment.”
Caregiver - “Meals to Heal provides an abundance of food and is a good value. Packaging was nice. It was very convenient for me and relieved a lot of stress as the caregiver. I was extremely impressed with the customer service team and their support, dedication, compassion, and promptness in providing her service. I will be recommending Meals to Heal to others.”
Social Worker - “I have been recommending your service. Your website has great information!” “I am grateful that your services exist.”
Nurse - “This is such a needed service. My patients ask about meal delivery alternatives all the time and we have never had a service that we could refer them to.”
Dietitian - “I heard about your company at the oncology dietitian meeting in Dallas. My patients would really benefit from your service.”
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Customer Acquisition Strategy
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Direct to Consumer o Advocacy group
partnerships: Lungevity, Sarcoma, NOCC, OCNA, SHARE, Int’l Myeloma, MyLifeLine, AICR, LiveSTRONG,CarePages, Caregiver Action Network
o Social: FB/Twitter/blogo Targeted online marketing:
WebMD, Google, FB, caregiver.com, Cure online
o Selected print: -USA Today, Breast Cancer Wellness
o Public Relations o Search engine optimization
Business to Businesso Key influencers:
social workers, nurses, dietitians, navigators
o Oncology practice groups/hospitals: multiple patients
o Distribution deals:o Payors/EAPso PBM/Pharmacyo Employers/NBGHo AARPo Unions
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Competition
Online Meal Delivery Services – primarily focused on obesity/weight loss due to size of opportunity
Therapease Cuisine – online, subscription-based cancer patient menu planning service (Medco) Issues :
o Cumbersome-to-navigate websiteo Nutritional recommendations favor branded products of
poor nutritional value (Schwan’s frozen dinners etc.)o Does not provide a solution to the major impediment to
receiving proper nutrition – lack of energy and time
Heal a Meal (Houston, TX-only) – local, cancer-only Issue: Difficult to scale profitably, single market focus
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Future Growth Drivers - Oncology
Diagnosis Early Stage Treatment Middle Stage Treatment Late Stage Treatment Survivorship
General Cancer Nutrition Content/Disease Specific Content (Free and Paid)
Mobile App (Meal Ordering, Content, Cooking Tips, Recipes etc)
Nutritional Products Store (Supplements, Flavor Packs, Snacks)
Health Coaching
Subscription-Based Menu Planning and Recipe Service
YouTube Content (Cooking Videos, Webinars)
Meal Delivery - Adult Survivor Programs
Meal Delivery - Peds
Hospice
Planned For
Developed
Partially Developed
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Where We Are Today
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Operational infrastructure built and optimized Product development complete Meal production/packaging/shipping tested and proven
Ready to scale with excess capacity for growth Market need and interest validated Customer focus groups conducted
Identified primary/secondary customer Understand buying behavior Know desired product/service attributes Know where they search for information
Marketing research conducted (Google, FB, WebMD..) Poised to spend marketing dollars effectively/wisely
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Management Team
Susan Bratton: Founder/CEO• Healthcare investment banking• BA - Duke University• MBA – University of Virginia, Darden • Industry Associations – Healthcare
Businesswomen’s Association, Women Business Leaders in Healthcare, ASCO, Board Member – HCAP
• Other – volunteer at Memorial Sloan Kettering Cancer Center, Pediatrics
Joe Maturo, CPA: Finance • Interim CFO• Managing Partner, Rivers &
Moorehead• Prior experience as CFO of Matrix
Medical Group, co-Founder of Allegiance Health Services
Jessica Iannotta: Chief Operating Officer• Chief Clinical Officer, Meals to Heal
2012-2013• Experienced oncology nutrition
specialist• MS, RD, CSN, CDN, CSO
Bryan Janeczko: Consultant• Business logistics/operations• MBAS NYU Stern• BA Marquette University• Founder- NuKitchen, online diet and
meal delivery service; scaled business regionally before selling to Nutrisystem
• Founder- Wicked Start, business advisory & incubation services. Launched wickedstart.com, a patent pending platform.
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Board of Directors
Jan Berger, M.D. – Healthcare Executive Aafia Chaudhry, M.D. – Former VP, Strategic Market
Planning, WebMD Gregory A. Moerschel - Partner, Beecken, Petty,
O’Keefe Jane Parker, CEO, Interbrand Health Carl Schramm - Former President and CEO of Ewing
Marion Kauffman Foundation Lynn Shapiro Snyder - Partner, Epstein, Becker &
Green, PC L. Peter Smith – Healthcare Executive
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Scientific Advisory Board
Joel Mason, B.S., M.D. - Professor of Medicine and Nutrition, Tufts University Medical School and Tufts School of Nutritional Science and Policy
Holly Mills, RD, CDN, CSO – Clinical oncology nutritionist at NYU Clinical Cancer Center
Karen B. Moody, M.D. - Assistant Professor, Pediatrics, Department of Epidemiology, Montefiore
Jonathan M. Kurie, M.D. - Thoracic/Head and Neck Medical Oncology, MD Anderson Cancer Center
Dr. Jacob Schor, N.D., FABNO – President, Oncology Association of Naturopathic Physicians
Elizabeth Chabner Thompson, M.D., MPH - CEO, BFFL; radiation oncology and reconstructive surgery