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How to Save the Smart Home from Cyber Invasion IoT DevCon 2017 Art Swift, President, prpl Foundation

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How to Save the Smart Home from Cyber Invasion

IoT DevCon 2017 Art Swift, President, prpl Foundation

IoT DevCon 2017

Smart Home Security Report 2016

Source: Smart Home Security Report 2016, prpl Foundation, September 2016 - https://prpl.works/smart-home-security-report/

Research Findings

A prpl Foundation Study

September 2016

Smart device adoption has reached a tipping point - the smart home is already here The smart home is woefully insecure due to users’ failure to follow best practices Smart home users prefer security to usability and are prepared to take more responsibility

IoT DevCon 2017

Methodology and demographics

Survey conducted by OnePoll in accordance with the Market Research Society code of conduct - data collected between 22.06.2016 and 01.07.2016

DE 200

FR 200

IT 200

JP 200

UK 200

USA 200

Sample by country

18-24 150

25-34 309

35-44 271

45-54 251

55+ 219

Sample by age group

Male 682

Female 518

Sample by gender

n=1,200 n=1,200 n=1,200

IoT DevCon 2017

Smart device adoption has reached the tipping point

Q1) Which connected devices do you use in your home?

0% 10% 20% 30% 40% 50%

Game console

Wireless printer

Smart TV

Media streaming device

Digital camera with Wi-Fi

Smart watch / Wearables

Home security

Toys

Home surveillance camera

Smart appliance

Top 10 Smart Home devices

0%

5%

10%

15%

20%

25%

0 1 2 3 4 5 6 7 8 9 10

Number of connected devices per smart home

Connected devices per Smart Home

IoT DevCon 2017

Many users never update their home gateway firmware

3) How many months has it been since the firmware on your router at home was last updated?

57%

20%

23%

Home gateway firmware updates

At least once a year Never done Didn't know was possible

IoT DevCon 2017

Many users never configure security settings

Q4) Do you or does anyone else in your household take the following measures to secure your home router?

37%

17%

46%

Home gateway security

Basic (password) Advanced None

0% 10% 20% 30% 40% 50%

Change admin password

Configure firewall policies

Enable MAC filtering

Use guest network for guest devices

Use guest network for home devices

Disable UPnP

Measures taken to secure the home gateway

IoT DevCon 2017

Too many firewall ports are unnecessarily open

Q5) How many services in your home (such as games consoles, VoIP apps such as Skype, etc.) require open ports on your home router firewall?

7%

32%

24%

8%

29%

Internet attack surface [firewall ports open]

Safe 1 - 2 3 - 4 5+ Don't know

IoT DevCon 2017

Most users prefer security over ease of use

Q6) When thinking about connected devices, what do you think is the most important out of the following?

51%

19%

30%

Consumer choice - security vs. ease of use

Security Configurable usability vs. security Ease of use

IoT DevCon 2017

Most users want to be responsible for security

Q7) From the following, who do you think should be most responsible for the security of your connected devices?

60% 20%

20%

Smart home security responsibility

End user Service provider Manufacturer

IoT DevCon 2017

… and would pay a premium for more secure devices

Q8)Which of the following statements best describes your views on connected devices?

32%

42%

26%

Would pay a premium for more secure devices

Security concerns keep me from buying more smart devices

I would pay a premium for more secure devices

I am not concerned about the security of smart devices

IoT DevCon 2017

Top 10 tips for better smart home security

Source: Smart Home Security Report 2016, prpl Foundation, September 2016 - https://prpl.works/smart-home-security-report/

[email protected]

http://prpl.works

IoT DevCon 2017

Smart device adoption has reached the tipping point

Q1) Which connected devices do you use in your home?

FR IT DE UK USA JP

Total 5.8 5.0 4.5 2.6 2.4 1.0

0.0

2.0

4.0

6.0

Ave

rage

nu

mb

er o

f d

evic

es p

er s

mar

t h

om

e

Smart devices per household by country

IoT DevCon 2017

Many users never update their home gateway firmware

3) How many months has it been since the firmware on your router at home was last updated?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

FR

DE

IT

JP

USA

UK

Home gateway firmware updates by country

Every 0-2 months Every 3 - 6 months Every 7 - 11 months Every 12+ months Never done Didn't know was possible Firmware what?

IoT DevCon 2017

Many users never configure security settings

Q4) Do you or does anyone else in your household take the following measures to secure your home router?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

IT

DE

FR

USA

JP

UK

Users managing the security of their home gateway by country

Basic (password) Advanced None

IoT DevCon 2017

Most users prefer security over ease of use

Q6) When thinking about connected devices, what do you think is the most important out of the following?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

JP

FR

DE

IT

USA

UK

Consumer choice - security vs. ease of use

Security Configurable usability vs. security Ease of use

IoT DevCon 2017

Most users want to be responsible for security

Q7) From the following, who do you think should be most responsible for the security of your connected devices?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UK

DE

FR

IT

USA

JP

Who should be most responsible for security

End user Service provider Manufacturer

IoT DevCon 2017

… and would pay a premium for more secure devices

Q8)Which of the following statements best describes your views on connected devices?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

UK

USA

JP

DE

IT

FR

Consumers would pay a premium for more secure devices

Security concerns keep me from buying more smart devices I would pay a premium for more secure devices

I am not concerned about the security of smart devices

IoT DevCon 2017

Too many firewall ports are unnecessarily open

Q5) How many services in your home (such as games consoles, VoIP apps such as Skype, etc.) require open ports on your home router firewall?

0% 20% 40% 60% 80% 100%

FR

IT

DE

UK

USA

JP

Internet attack surface by country [number of services requiring open ports on the firewall]

Safe 1 - 2 3 - 4 5+ Don't know