mcs questionnaire.docx

7/29/2019 MCS Questionnaire.docx

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Questionnaire

We are students of Department of Business and Industrial Management (DBIM) from Veer Narmad South

Gujarat University (VNSGU), Surat. We are conducting a research on A Study on Purchased of Pre-

Owned Cars in Surat City

We assure that all these information provided by you will remain confidential and will not be disclose

anywhere. It will be used only for academic purpose.

Section A: Profile of Respondents

1. Name: ....2. Age Group (Years)o Less than 25 o 25-35o 35-45 o 45-55o Above 55

3. Occupation:o Professional o Employeeo House-wife o Studento Any other (Specify)

4. Gendero

Maleo

Female5. Marital Statuso Single o Married

6. Number of Persons in your Family:o Two or less o Threeo Four o Five or more

7. Educational Qualificationo Primary o High Schoolo Graduate o Post Graduate

8. How many cars do you have in your home?o Zero o Oneo Two o Three or more


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Section: B

1. The source which you used for collecting information about the used car market?o Car Mechanic o Friends/Relativeso Car magazine/News Paper o TV Programme/Advertisementso Internet o Any other (Specify)...

2. Car of which company have you purchased or planning to purchase?o Maruti Suzuki o Hyundaio TATA o Fordo Honda o Toyotao Fiat o Any other (Specify).

3.

What is your budget for buying used car?(in Rs.)

o Less than 100,000 o 100,000-300,000o 300,000-500,000 o More than 500,000

4. What is your preference when you plan to buy used car?o Small Car o Sedan Car o SUV/MUV Car

5. From where did you buy used car or planning to purchase used car?o Unorganized Market o Organized Market

Car Bazaar

Maruti TrueValue Dealer

Relatives/Friends Companys Showroom Through Car Mechanic Any Authorized dealer of used car

6. Kindly rate the following reason according to their importance for prefering the specific market for thepurchase of used car:

(-2= Not at All Important, -1=Least Important, 0= Important, 1=Very Important, 2=Extremely Important)

A. For Unorganised MarketReason -2 -1 0 1 2

Clear title Mutual trust Genuine Spre parts in the car Ready market for resale Easy bargaining/negotiation


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B. For organised MarketReason -2 -1 0 1 2

Clear title Professiona Assistance (insurance renew, loan

documentation)

Easy financing Genuine Spre parts in the car Easy availability of after sale service Ready market for resale Certification Fair price Extension of warranty

7. Kindly rate the following factors according to their importance while purchasing used car?(-2= Not at All Important, -1=Least Important, 0= Important, 1=Very Important, 2=Extremely Important)

Factors -2 -1 0 1 2

Budget Constraints Less documentations & formalities requirements than at

purchasing new car

Second car in family Want to have separate car for myself Desire to own a car Easy Availability For upgrading my driving skill Want to gift a car to my family members or other

relatives

Cheaper than a new car Attractive resale value Company Image Easy availability of spare parts Easy availability of after sales service Increase in size of family


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mcs questionnaire.docx

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