mcqs of public ad

7/23/2019 Mcqs of Public Ad

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COMPULSORY QUESTION 2000

9. Write only the correct an!er in the "n!er #oo$. %on&t re'ro()ce the

*)etion.

(1) The founder of Scientific Management School of thought was:

+a, -.W. Taylor

(b) Herber Simon

(c) Pfiffner John

(d) Mary Parker ollet

(!) The father of Human "elations theory was:

(a) #ouglas M$ Mc%regor

+, Elton Mayo

(c) &$'$%ladden

(d) $ rwick

(*) The founding father of theory of +ureaucracy was:

(a)Herman iner

(b) a Palombra

+, Ma/ Weer

(d) ,lbert e-awsky

(.) Systems theory of management is based on the conce-t of com-onents ha/ing:

(a) 0nde-endence

+, Inter (e'en(ence

(c) #e-endence

(d) ontingency

(2) +ureaucracy of Pakistan is:

+a, Elitit

(b) ,gilitarian

(c) 3ligarchy

(d) Paternalistic

(4) ,dministrati/e accountability is established in go/ernment organi5ations by:

(a) &6ecuti/e

(b) egislature

(c) Judiciary+(, "ll the three ao1e

(7) The first book on Public ,dministration was written by:

(a) Pfiffner and Presthus

+, L. %. White

(c)$ Simon8 Smithburg and Thom-son

(d) &$'$ %ladden


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(9) Public ,dministration is the study of:

(a) Maintenance of aw and 3rder

(b) ontrol of trade and commerce

+c, P)lic Policy i'leentation

(d) Politicoadministrati/e dynamics of the state$

(;) Planning machinery in Pakistan is:

+a, Centrali3e(

(b) #ecentrali5ed

(c) #e-artmentali5ed

(d) om-artmentali5ed

(1


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(b) #emocratic

(c) #ictatorial

(d) Paternalistic

(14) The President of $ S$ who laid the foundation of the study of -ublic administration

was:+a, Prei(ent Wilon

(b) President Hoo/er

(c) President ?ennedy

(d) President "oose/elt

(17) ormal relationshi- in an organi5ation is based 3n:

(a) riendshi-

(b) Peer grou-s

(c) ,uthority on subordinates

+(, R)le an( Re8)lation

(19) The 0deal Model of bureaucracy is based on authority of:

(a) Tradition

(b) harisma

+c, Le8al rational

(d) Money

(1;) Pressure grou-s in -ublic administration work for:

(a) Public interest

(b) Self interest

(c) oreign interest

+(, Sectoral interet

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(!) The conce-t of @bounded rationality@ was gi/en by:(,) =a6 =eber(+) $ =$ "iggs+C, 6erert Sion

(#) ,braham Maslow(&) 'one of these

(*) +ureaucracy is based on:+", Tra(itional ")thority

(+) Personal ,uthority() harismatic ,uthority(#) or-orate ,uthority(&) 'one of these

(.) +eha/iorism is associated with:(,) "ationalism$(+) ommunication$+C, Sociali.

(#) Humanism

(&) 'one of these

(2) The author of @The unction of the &6ecuti/e@ is:(,) $ =$ Taylor+#, Cheter #ernar(

() Mary Parker ollet(#) Henry ayol(&) 'one of these

(4) =hich of the following is not of the core /alues of -ublic administrationA(,) &Buity(+) &fficiency

() &ffecti/eness+%, #)rea)cracy(&) 'one of these

(7) =hich of the following is one of the features of bureaucracy concei/ed byMa6 =eberA(,) ,uthority+#, 6ierarchy() Publicness(#) i/il society(&) 'one of these$

(9) =hich of the following is an essential com-onent of a formal organi5ationA

(,) #ecentrali5ation(+) ormal Structure() Power(#) entrali5ation(&) 'one of these

(;) +ureaucracy is a form of:(,) Political 3rgani5ation$+#, Social Or8ani3ation


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() ommunity 3rgani5ation(#) Pri/ate organi5ation(&) 'one of these

(1


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(17) The -rocess of transmitting the idea or thought into meaningful symbols is called:(,) #ecoding(+) eedback() "ece-tion+%, Enco(in8

(&) 'one of these

(19) =hich of the following will not be considered as a formal organi5ationA(,) , Hos-ital(+) , ni/ersity+C, " 7ro)' o5 -rien((#) , Ser/ice 0ndustry(&) 'one of these

(1;) =hich of the following /iolates the -rinci-le of tility of ommandA(,) +ureaucratic 3rgani5ation+#, -)nctional Or8ani3ation() Manufacturing 3rgani5ation(#) Product 3rgani5ation

(&) 'one of these$

(!


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(e) 'one of these

.$ The dominant role in de/elo-ing Scientific Management was -layed by:+a, 6enri -ayol

(b) $ =$ Taylor(c) Harrington &merson

(d) rank %ilbreth(e) 'one of these

2$ The most articulate s-okes-erson of ,dministrati/e Management was:(a) Ma6 =eber(b) hester +arnard(c) yndall rwick+(, 6enri -ayol

(e) 'one of these

4$ Hawthrone studies were mainly conducted by:+a, Elton Mayo

(b) Hugo Munsterberg

(c) Mary Parker(d) Henry %antt(e) 'one of these

7$ Two or more sub systems working together to -roduce more than the total of what theymight -roduce working alone is(a) 3-en System(b) losed System(c) Sub System+(, Syner8y(e) 'one of these

9$ ,n attem-t to integrate common business -ractices from the nited States and Ja-aninto one middle ground framework has been termed as:(a) Theory F(b) Theory G(c) Ty-e Model+(, Uni1eral Mo(el

(e) 'one of these

;$ The owners8 &m-loyees8 +oard or #irectors and ulture will form the organi5ationCs:(a) 0nternal &n/ironment+, E/ternal En1ironent

(c) Task &n/ironment(d) %eneral &n/ironment

(e) 'one of these

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11$ , goal set by and for to- management of the organi5ation is:(a) Tactical %oal+, Strate8ic 7oal

(c) 3-erational %oal(d) S-ecific %oal

(e) 'one of these

1!$ +alancing and reconciling -ossible conflicts among goals is:(a) ommunication(b) eading(c) 0nconsistency+(, O'tii3in8(e) 'one of these

1*$ , -lan that generally co/ers a s-an of one year or less is:(a) 3-erational Plan(b) 0ntermediate Plan(c) ong range Plan

(d) Short range Plan+e, None o5 thee

1.$ +eha/ior that does not conform to generally social norms will be considered as:(a) ,rrogant +eha/ior(b) ,rbitrary +eha/ior(c) &thical +eha/ior+(, Unethical #eha1ior(e) 'one of these

12$ once-tual and #iagnostic skills in an organi5ation are mostly used by:(a) %eneral managers

+, To' ana8er(c) Middle managers(d) irst line managers(e) 'one of these

14$ , theory suggesting that -eo-le are moti/ated by a hierarchy of needs was ad/ancedby:(a) #ouglas Mc %regor(b) ,rthur #$ ittle+c, "raha Malo!(d) $ =$ "iggs(e) 'one of these

17$ The e6tent to which an organi5ation com-lies with local8 state and ederal aws is:(a) Social om-liance(b) Philanthro-ic ,warding(c) &thical om-liance+(, Le8al Co'liance(e) 'one of these

19$ The -rocess by which a manager assigns some of his total work load to others is:(a) #ecentrali5ation


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+, %ele8ation(c) #i/ision of work(d) entrali5ation(e) 'one of these

1;$ Power that has been legitimi5ed by the state is:

(a) Political authority(b) harismatic authority(c) Traditional authority+(, Le8al a)thority

(e) 'one of these

!


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a, In1eti8ator hel' the (eciiona$er in ol1in8 'role.

b) Systematic theory identifies with o-eration research$

c) #efence -roblems -rogramming is done smoothly$

d) 0t ascertains the future -erformance$

e) 'one of these

2$The bureaucracy has certain characteristics that are:

a) 0t is hero or /illain or form of social organi5ation$

b) 0t has -athological tendencies$

c, It ha a 'eciali3e( tr)ct)re o5 the nation.

d) 0t is indis-ensable in modern country$

e) 'one of these

4$ +ureaucracy is seen as corru-tible or otherwise:

a, #)rea)cracy i eential an( neceary e1il.

b) +ureaucracys role as a -ariah or sa/ior$

c) +ureaucracy is sus-ected -olitically$d) 0f bureaucracy fails8 it is accused as -ariah$

e) 'one of these

7$ ,dministrati/e leadershi-s character ins-ires confidence when it uses:

a) orce and bargain to achie/e goals$

, #ae a(e*)ately )ilt )'

c) eader must become the ser/ant of the -eo-le

d) eader must -ossess -rofessional ethics$

e) 'one of these

9$ ,dministrati/e accountability must be accom-anied by:a) 0f -ower is not abused$

, I5 O)(an i in(e'en(ent an( non'artian.

c) 0f it brings home through legislature$

d) 0t can be achie/ed through res-onsible go/ernment$

e) 'one of these

;$ Judicial control can achie/e administrati/e accountability successfully if:

a, R)le o5 la! i trictly 5ollo!e(.

b) Judicial -rocess should not be cumbersome$

c) Judicial -rocess should be easy and a--roachable$

d) ,dministrati/e action must be under >udicial re/iew$e) 'one of these

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e) 'one of these

11$ How can effecti/e -lanning be made meaningful:

a) 0f it has management su--ort

, It o4ecti1e )t e clearly (e5ine(.

c) 0ts feasibility standards mush show wisdomd) 0t -ro/ides /aluable learning e6-erience$

e) 'one of these

1!$ Public cor-oration is the inno/ation of !


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criticism such as:

a) They are legacies of +ritish colonial rule

b) They ha/e lowered the Buality of national life$

c) They ha/e breeded corru-tion and inefficiencies$

(, They ha1e ecoe 'ro5eionally inco'etent.

e) 'one of these

19$ ommunication is a crucial element in administration and felt by:

a, " the heart o5 ana8eent.

b) ,s it makes administrati/e -rocedure smooth$

c) ,s it is the ner/e center of administration$

d) ,s it is the blood stream of the organi5ation$

e) 'one of these

1;$ oordination is the remo/al of conflicts from the organi5ation by:

a, Sec)rin8 coo'eration an( tea !or$

b) Securing organi5ational goalsc) Securing harmonious organi5ation

d) "emo/ing o/erla--ing and working cross -ur-oses$

e) 'one of these

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(*) Public cor-orations ha/e been created with the ob>ecti/e of:

(a) 0ncreased -rofits

(b) Handling large scale -ro>ects

(c) reating /arious >ob o--ortunities

+(, O'erational 5le/iility an( a)tonoy(e) 'one of these

(.) 0n nited State the -ractice of making a--ointments in -ublic ser/ices on the basis of

-olitical affiliation and -ersonal relationshi- is known as:

(a) Party Pri/ilege

+, S'oil Syte

(c) itness Princi-le

(d) #iscretion System

(e) 'one of these

(2) 0n some countries office of the Procurator %eneral8 has been created to:(a) &nsure the working of go/ernment de-artments according to rules and regulations$

(b) Pro/ide legal su--ort to administrati/e bodies$

(c) ,ssess the training needs of go/ernment de-artments$

+(, "(1ocate cae on ehal5 o5 the 8o1ernent in the co)rt o5 la!.

(e) 'one of these$

(4) "cole 'ational dC ,dministration of rance acts as:

(a) , consulting organi5ation to im-ro/e administration$

(b) ,n institution of higher learning

+c, " recr)itin8c)trainin8 a8ency.

(d) , -ublic com-laint office(e) 'one of these

(7) The necessary -ur-ose of financial audit should be to focus on:

(a) =hether the e6-enditure was incurred for right -ur-ose$

(b) =hether the e6-enditure had the a--ro/al of the to- management$

+c, Whether the e/'en(it)re !a in accor(ance !ith r)le an( 'roce()re.

(d) =hether the e6-enditure was made on -ro-er time$

(e) 'one of these$

9fiscal deficit in go/ernment budget can be reduced by:

(a) 0m-ro/ing the -roducti/ity of the de-artments$(b) losing down some of the e6-ensi/e -ro>ects$

(c) +anning the recreational acti/ities$

+(, Rationali3in8 e/'en(it)re 5or econoy.

(e) 'one of these$

;0n the Maslo//Cs hierarchy of needs8 the middle le/el needs ha/e been categori5ed as:

(a$) Self fulfillment needs


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(b) Sur/i/al needs

(c) Security needs

(d) &goistic needs

+e, None o5 thee

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(c) 0nayatullah

+(, Ral'h #raianti

(e) 'one of these

14,dministrati/e "eformsha/e been a consistent effort in Pakistan since inde-endence$

The first "eorgani5ation ommittee was constituted in 1;.7$ =ho headed the ommitteeA(a) Justice Muhammad Muneer

(b) Sir Kictor Turner

(c) ,khtar Hussain

+(, Ro!lan( E88ar

(e) 'one of these

170n the onstitution of Pakistan8 the sub>ects for legislation ha/e been di/ided into:

(a) Two ists

+, Three Lit

(c) our ists

(d) i/e ists(e) 'one of these

193ne of (he most significant achie/ement of the ord oundationCs technical assistance to

Pakistan in 0;4


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a) total Buality managementb) Human resource maintenancec) the managerCs challenged) the contingency a--roache, or8ani3ational eha1io)r

!) 3rgani5ational beha/iour is:

a) a commitment to continuous im-ro/ementb) a relati/ely -ermanent change in beha/iour that occurs as a result of work e6-eriencesc) the attem-t by scholars to identify how situations can be understood and managed inways that res-ond a--ro-riately to their uniBue characteristics$(, the t)(y o5 in(i1i()al an( 8ro)' in or8ani3ation.e) the attraction and continuation of a /iable workforce$

*) Total Buality management is:a, a coitent to contin)o) i'ro1eent.b) a relati/ely -ermanent change in beha/iour that occurs as a result of work e6-eriences$c) the attem-t by scholars to identify how situations can be understood and managed in

ways that res-ond a--ro-riately to their uniBue characteristics$d) the study of indi/iduals and grou-s in organi5ations$e) the attraction and continuation of a /iable workforce$

.) &ach of the following are reBuirements of twentyfirst century managers e6ce-t thatthey:a, )t e 're'are( to (eal !ith 'eo'le o5 (i55erent ethnic an( racial

ac$8ro)n(.b) must /alue Buality$c) contend with a workforce whose skills match new tasks and technologies$d) must -ersonally do things to add /alue to the organi5ationCs ability to meet customersCneeds$

e) /alue di/ersity$

2) , relati/ely -ermanent change in beha/iour that ha--ens as a result of e6-erience isknown as:a) learningb) lifelong learningc, e/'eriential learnin8

d) organi5ational learninge)the managerCs challenge

4) The -rocess of continuous learning from the full /ariety of oneCs actual work and lifee6-erience is known as :a) learning

, li5elon8 learnin8c) e6-eriential learningd) organi5ational learninge) the managerCs challenge

7) The indi/idual -erformance eBuation is concerned with:a, ca'acityA !illin8neA o''ort)nityb) ca-acity 8 effort8 o--ortunityc) effecti/eness8 effort8 willingness


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d) effort 8 o--ortunity8 threate) o--ortunity8 ca-acity8 intelligence

9) Personality contributes to considerations of:a, !hat in(i1i()al can e

b) what indi/iduals will do

c) what indi/iduals are liked) organi5ational su--orte) difference between men and women

;) or -eo-le who work hard but still do not achie/e high -erformance le/els8there may be:a, lac$ o5 5it et!een in(i1i()al attri)te an( ta$ re*)ireent.

b) im-ro-er allocation of rewardsc) low moti/ationd) too much moti/atione) lack of -sychological need satisfaction

1


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decisions is known as:a, a)tonoy

b) em-owermentc) team buildingd) multiskillinge) selfres-onsibility

14) =hich of the following term is used in leadershi- research to describe a leader whoshows a great degree of em-hasis on the welfare of hisLher subordinatesAa, e'loyeecentere(

b) -roductioncenteredc) com-assioncenteredd) work orientede) structurecentered

17) harisma is related to which ty-e of leadershi-Aa) managerial, tran5orational

c) relationshi- moti/ated

d) em-loyeecenterede) structuring

19) =hat are the two basic ty-e of leadershi-Aa) ethical and -rogrammedb) -rogrammed and craftedc) -rogrammed and certaind) crafted and uncertaine) non routine and crafted

1;) 0nter-ersonal communications is the:a) -rocess of translating and idea or thought into meaningful symbols$

b) inter-retation of symbols sent from sender to the recei/er$c) -rocess by which entities e6change information and establish a common understanding$d) -rocess of telling someone else how can feels about something the -erson did or saidabout the situation in general$e, 'roce o5 en(in8 an( recei1in8 yol !ith attache( eanin85ro one'eronto another.

!ob satisfaction is im-ro/edc, the inten(e( eanin8 o5 the o)rce i the ae a the 'ercei1e( eanin8 o5 the

recei1erd) the sender is clear and articulate

e) the recei/er -ro/ides feedback to the sender$EEEEEEEEEEEEEEEEEE

COMPULSORY QUESTION 200:

Q.> Write only the correct an!er in the an!er oo$.

(1) =ho has defined Public ,dministration as a detailed and systematic a--lication of lawA


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&/ery -articular a--lication of law is an act administration:

(a) $#$ =hite

+, Woo(ro! Wilon

() Pfiffner

(d) uther %uilik

(e) 'one of these

(!) =hat is another /iew of the sco-e of P3S#3"+ study of -ublic ,dministration in

modern timesA

(a) Sub>ect matter /iew of Public ,#$

+, 'rinci'le 1ie! o5 P."(

(c) Process /iew of P$ ,d

(d) oordination /iew of P$,d

(e)none of these

(*) The Humanrelation a--roach was the result of o/erem-hasi5ed the character of

scientific mo/ement a--roach$ 'ame the leader of this a--roach:(a) Ma6=eber

+, Elton Mayo

(c) $J Taylor

(d) "oehthlisborge

(e)none of these

(.) The bureaucracy has been defined as a system of administration characteri5ed by

e6-ertness8 im-artiality and absence of humanity$ who defined this$

(a) harles ?annady

+, Ma/!eer

(c) +raibanti "al-h(d) Peter M $ +lau

(e)none of these

(2) =hat do u assess the status of bureaucracy under de/olution -lan!


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(7) The charismatic leadershi- whose authority has a legitimacy based on charismatic

grounds$ #o u think it is suitable in Pakistan on following grounds:

(a) Social relation grounds

+, 'olitical 8ro)n(

(c) arger mission grounds(d) organi5ational grounds

(e) 'one

(9) There r many bases of administrati/e leadershi-8 u select one more suitable:

(a) more a--ro-riate base

(b) -olitical base

(c) economic base

(d) dynamic base

+e, intit)tional ae

(f) none

(;) in ur /iew which is the best way of tackling administrati/e com-laints:

(a) +y >udiciary

(b)+y legislature

(c) +y -eo-le re-resentation

+(, #y 'ro5eional o(ie

(e) none

(1


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(e) none

(1*)the following r the foundations of modern -ersonal system$ which system u -referred

most:

(a) tenure system

+, erit yte(c) -ublic ser/ice as a career

(d) system of -osition classification

(e) none

(1.) there r many sources of coordination and control which r mentioned blow$ which source

u consider more /iableA

(a) human attributes

(b) function differentiation

(c) s-eciali5ation

+(, (ele8ation o5 a)thority

(e) none

(12) the -ro-er continuity of communication system in -ublic administration is a serious

-roblem$ u -oint out which hindrance blow must be remo/ed firstA

(a) language difficulty

(b) frame of mind

+c, tat) (itance

(d) geogra-hical distance

(e) none

(14) you -oint out correct on in the following:

+a, %e5icit5inancin8 i oon in (e1elo'in8 co)ntrie(b) #eficitfinancing is curse in the de/elo-ing countries

(c) #eficitbudgeting is a boon in the de/elo-ing countries

(d) #eficitbudgeting is a curse in the de/elo-ing countries

(e) none

(17) tick out the correct one machinery which is most effecti/e in financial admn$

(a) egislature

(b) the central de-artment concerned with financial ,dmn$

+c, 'rinci'al 5inancial o55icer in the a(initrati1e (e'tt.

(d) audit organi5ation

(e) none

(19) the oral and written communication of indi/idual is mentioned in the following$ u mark

out the most effecti/e communication$

(a) discretion of the indi/idual

(b) indi/idual skills

(c) indi/idual intelligence

+(, 'eronal contact


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(e) none

(1;) the followings r some administrati/e changes r made made under administrati/e

reform1;7!$ u -oint out the most sustainable change in it:

+a, reor8ani3ation o5 ecretariat an( (e'artental tr)ct)re

(b) eradication of corru-tion(c) steam lining of disci-linary -rocedure

(d) reorgani5ation of system retirement

(e) none

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.$ Human "elations a--roach was a metamor-hic ste- in management theory and -ractice$

The studies for this mo/ement were carried out at

a$ Hawthorne -lant at =estern &lectric om-any8 hicago

b$ Hawthorne -lant at Har/ard ni/ersity

c$ H"# #e-artment8 Stanford ni/ersity

(. 7eneral Electric Co'anyA Ne! yor$e$ 'one of these

2$ The Princi-le of unity of command im-lies

a$ 0n union there is strength

. E'loyee ho)l( recei1e or(er 5ro one )'erior only

c$ %rou- to be assigned the res-onsibility of commanding

d$ ommand be eBually distributed among hori5ontal line

e$ 'one of these

4$ =hich of the following was not enunciated as a -rinci-le of management by Henry ayol

a. %i1iion o5 !or$b$ Planning and 3rgani5ation

c$ ,uthority and res-onsibility

d$ &s-irit de cor-s

e$ 'one of these

7$ , Plan is a determined course of action$ The first ma>or ste- in the -rocess is

a$ #e/elo-ing -remises

. Statin8 or8ani3ational o4ecti1e

c$ #e/elo-ing -lans

d$ Putting -lans into action

e$ 'one of these

9$ =hich of the statements gi/en below regarding decision making is falseA

a $0t is a continuous -rocess

b$ 0t im-lies a choice

c$ 0t is an intellectual acti/ity

(. %eciion a$in8 i i(entical !ith 'role ol1in8

e$ 'one of these

;$ =hich of the following statements about s-an of management is falseA

a$ , manager cannot su-er/ise the acti/ities of an unlimited number of -eo-le

b$ S-an of management directly affects the number of management le/els in theorgani5ation

c. The ca'acity an( the aility o5 the e/ec)ti1e ha1e aol)tely no role in

(eterinin8 the 'an o5 ana8eent

d$ Higher the degree of decentrali5ation8 larger can the s-an of management be

e$ 'one of these

1


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a$ +usiness is carried on large scale

b$ Methods of o-erations are com-le6

c. Where e/'ertie o5 'ecialit i re*)ire(

d$ ,ll of these

e$ 'one of these

11$ Managerial authority denotes

a. Ri8ht to act or (irect the action o5 other in attainent o5 or8ani3ational 8oal

b$ "ight to gi/e orders and -ower to e6tract obedience

c$ Su-reme coordinating -ower

d$ ,ll of these

e$ 'one of these

1!$ =hich of the following statements is falseA

a$ ,uthority and res-onsibility coe6ist

. Re'oniility can e (ele8ate(

c$ ,ccountability arise out res-onsibilityd$ ,uthority is the Su-reme coordinating -ower

e$ 'one of these

1*$ #ecentrali5ation is (as an organi5ation conce-t)

a$ #elegation of actual -erformance of work

b$ Physical or geogra-hical dis-ersal of its acti/ities

c. %ele8ation o5 (eciion a$in8

d$ ,ll of these

e$ 'one of these

1.$ Personnel functions is aa$ ine function

. Sta55 5)nction

c$ an be either line or staff

d$ 'either line nor staff

e$ 'one of these

12$ ,ll of the following statements regarding man-ower -lanning are true e6ce-t

a$ Man-ower -lanning is merely forecasting of demand and su--ly of humans resources

b$ -lanning of Man-ower is a continuous -rocess

c$ Man-ower -lans may be formal or informal

(. Man'o!er 'lannin8 i a 1ital ana8erial 5)nctione$ 'one of these

14$ Job descri-tion im-lies

a$ Personal ca-acities and inclinations deemed necessary for successful >ob -erformance$

. Written tateent o5 the ain ()tie an( re'oniilitie !hich 4o entail

c$ Process that ensures that right kind of -eo-le at the right -laced at the right time do

thing for which they are economically most useful


25/37

d$ 'one of these

17 $,n indi/idual who systematically de/elo-s a subordinates abilities through intensi/e

tutoring is named as

a. Mentor

b$ Managerc$ su-er/isor

d$ Peer

e$ 'one of these

19$ , -lan for allowing each em-loyee to determine the makeu- of his or her fringe benefit

Package is

a$ om-ensation

b$ Salary administration

c. Ca5eteria co'enation

d$ oaning

e$ 'one of these

1;$ =hich of the following statement regarding the communication is false

a$ communication is -erce-tion

b$ communication is e6-ectation

c$ communication -ro/ides for feedback mechanism

(. co)nication an( in5oration are ynonyo)

e$ 'one of these

!


26/37

(b) false

.$,n attitude results in intended beha/ior$(a) true+, 5ale

2$ Job satisfaction is closely related to organi5ational commitment and >ob en/ironment$+a, tr)e

(b) false

4$, loyalty res-onse to low >ob satisfaction occurs when an em-loyee -assi/ely waits forconditions to im-ro/e because of a trend in the organi5ation$+a, tr)e(b) false

7$&6-ectancy can ha/e both -ositi/e and negati/e results for a manager$+a, tr)e(b) false

9$The earliest studies of leadershi- tended to focus on leader beha/ior(a) true+, 5ale

;$Transactional leadershi- includes charisma$+a, tr)e(b) false

1or -ower that bureaucracy has is sim-ly its staying -ower$+a, tr)e(b) false

1!$0m-lement is the most Ohandson facet of -ublic administration$+a, tr)e

(b) false

1*$, geogra-hical information system is a locationrelated com-uter -rogramme data andma-s for a /ariety of uses$+a, tr)e

(b) false

1.$ The most -owerful reason for the growing recognition of the global economy is+a, the 8ro!th o5 international tra(e 8ro)'in8 an( 'act.

(b) that more -eo-le are working domestically for foreign em-loyees$$(c) that the ma>or cities of the western world are culturally heterogeneous$(d) that domestic organi5ation are feeling the im-act of international com-etition$

12$ The learned and shared ways of thinking and doing things found among members of asociety is known as:(a) Parochialism


27/37

(b) ulture shock+c, C)lt)re

(d) &thnocentrism(e) #omestic multiculturalism

14$ &ach of the following is a -o-ular dimension of culture e6ce-t:

(a) anguage+, Ue o5 'ace

(c) "eligion(d) 0ndi/idualism(e) Time orientation

17$ To hel- combat selecti/e -erce-tion8 a manager should:+a, Die! the it)ation a other 1ie! it

(b) %i/e more -erformance feedback to subordinates(c) S-end more time hel-ing subordinates learn >ob skills(d) %ather additional o-inions about a situation from others(e) 0ncrease feedback to subordinates and train them -ersonally

19$ ,ssigning -ersonal attributes to other indi/iduals is known as:+a, Stereoty'in8(b) The halo effect(c) Selecti/e -erce-tion(d) Pro>ection(e) &6-ectancy

1;$ The key elements of the communication -rocess include all but which of the following:+a, "n inter'reter

(b) , recei/er(c) , source(d) eedback

(e) 'oise

!


28/37

(ii) The em-hasis of the -oliticsadministration dichotomy is on:

+a, the 5oc) or !hat o5 ')lic a(initration

(b) the actors or @who@ of -ublic administration

(c) the s-an or @when@ of -ublic administration

(d) the locus or @where@ of -ublic administration(e) 'one of these

(iii) %ulick and rwickCs P3S#3"+ anagram was:

+a, re5erence to the loc) o5 ')lic a(initration

(b) a listing of when to utili5e -ublic administration

(c) an e6-ression of administrati/e -rinci-les to follow

(d) a means of identifying the -roblem associate with bureaucracy

(e) 'one of these

(i/) The three com-onents that com-romise -ublicness and -ri/ateness in society are:

(a) bureaucracy8 consistancy and budget(b) administration8 management and organi5ation

+c, e/ec)tionA re8)lation an( tr)ct)re

(d) agency8 access8 interest

(e) 'one of these

(/) Simon refuted the administrati/e

(a) re/ealing the administrati/e -rinci-les

(b) showing that for e/ery -rinci-le there is a counter-rinci-le

(c) e6-laining that administrati/e -rinci-les can only be used in com-le6 organi5ation

(d) relating that administrati/e -rinci-les always allowed for rational descisions

+e, None o5 thee

(/i) The 'ew Public Management can be best described as:

(a) -ublic administration in !1st century

(b) bureaucratic model of -ublic administration

+c, a''lication o5 )ine 'ractice in ')lic ana8eent

(d) a mechanism for im-ro/ing ser/ice deli/ery

(e) 'one of these

(/ii) The o-en model for organi5ation is referred to as:

(a) hierarchical and militaristic

(b) technological and antihumanistic(c) restricti/e and rigid

+(, colle8ial an( co'etiti1e

(e) 'one of these

(/iii) The aim of TaylorCs scientific management was to:

(a) stress indi/idual accom-lishment o/er organi5ational yield

(b) reduce -roduction and increase morale


29/37

+c, i'ro1e or8ani3ational e55iciency an( 'ro()ction@

(d) alter machinery to lessen burden on the labour force

(e) 'one of these

(6i) 0n com-arison to managers of -ri/ate organi5ations8 -ublic bureaucrats must:

(a) s-end less time on e6ternal en/ironment and more time on internal management(b) s-end more time on e6ternal en/ironment and less time on internal management

(c) s-end less time on both e6ternal en/ironment and internal management

+(, 'en( ore tie on oth e/ternal en1ironent an( internal ana8eent

(e) 'one of these

(6) Su-er/ision as a mechanism of control o/er subordinates has been founded to be:

(a) the most effecti/e mechanism of control

(b) as effecti/e as in-ut control

(c) the less effecti/e mechanism of control

+(, ore e55ecti1e than eha1ior control

(e) 'one of these

(6i) ,ccording to =eber8 the three ty-es of leadershi- are:

+a, chariaticA tra(itionalA le8alrational

(b) titular8 controllers8 organi5ers

(c) institutionalists8 s-ecialists8 hybrids

(d) charismatic8 institutionalists8 s-ecialists

(e) 'one of these

(6ii) 0n terms of -ublic administration8 one defines a system:

+a, accor(in8 to the or8ani3ational tr)ct)re

(b) according to the administrati/e effecti/eness(c) according to -roblem one wishes to resol/e

(d) according to the amount of resource a/ailable

(e) 'one of these

(6iii) The ad/antage of systems a--roach is:

(a) it allows us to disregard the differences in world /iews

(b) it allows means and ends to remain ambiguous

+c, it 5orce ) to (elineate the (i55erence an( iilaritie in !orl( 1ie! an(

i'ro1e e55iciency an( e55ecti1ene

(d) it allows for new and fresh solutions to old and distressing -roblems

(e) 'one of these

(6i/) ,ccording to humanists a--roach8 the management scientistCs system is incom-lete

because:

(a) it fails to factor in the /ariable of en/ironment and instability

+, it 5ail to acco)nt 5or the 1ariale o5 )ni*)ely h)an *)alitie )ch a 8eni)

an( (e'air

(c) it gi/es too much em-hasis to the /ariable of uniBuely human Bualities


30/37

(d) it does not consider Buantifiable and measureable /ariables

(e) 'one of these

(6/) The -ur-ose of decision tree is:

(a) decision alternati/es

+, cot analyi(c) -ro>ect coordination

(d) time analysis

(e) 'one of these

(6/i) the lineitem budget co/ers:

+a, in')t only

(b) out-uts only

(c) in-uts and out-uts

(d) neither in-uts nor out-uts

(e) 'one of these

(6/ii) Performance budget co/ers:

(a) in-uts only

(b) out-uts only

(c) neither in-uts nor out-uts

+(, in')t an( o)t')t

(e) 'one of these

(6/iii) The essential difference between managementbyob>ecti/es and -lanning

-rogrammingbudgeting is that:

(a) M+3 does not necessarily focus on in-uts

(b) M+3 does not necessarily focus on out-uts(b) M+3 does not necessarily focus on alternati/es

+, M#O necearily 5oc) on alternati1e

(e) 'one of these

(6i6) one of the salient feature of ci/il ser/ice system of Pakistan is:

(a) -reference for contract a--ointments

(b) -reference for -rofessionals

+c, 're5erence 5or 8eneralit

(d) -reference for doctors

(e) 'one of these

(66) Public goods differ from -ri/ate goods on the basis of:

(a) -rice

(b) deli/ery

+c, e/cl)ion

(d) -ublic interest

(e) 'one of these


31/37

MCQS 20;

1$=ho defined -ublic administration as @detailed and systematic a--lication of law@A

a)Herbert ,$Simon

b)Woo(ro! Wilon

c)uther %ullick

d)'one of these

2,%o/ernment is a @so/ereign factor in administration@$ Stated by:

a)$#$=hite

b)J$H$=illiam

c,6.5iner

d)'one of these

;,The rules of business of ederal %o/ernment are read with the Secretariat 0nstructions

issued under rule :

a, ?+?,

b) 12(2)

c) 12(12)

d) 'one of these

=, Management is a use of resources$

a)Systematic

b)-ro-er

c)ma6imum

d)'one of these

?,=ho wrote the book @Politic F "(initration@A

a)=illoughby

b)=oodrow =ilson

c,7oo(no!

d)'one of these

B, =ho among the following defined i/il ser/ices as @-rofessional body of officials8

-ermanent8 -aid and skilled@A

a)3gg and ink

,6eran -iner

c)$#$=hite

d)'one of these

:,The traditional theory of moti/ation is the theory of :

a)Path goal

b)-artici-ation

c)Moti/ation hygiene

d)ear and -unishment


32/37

>,ommunication techniBues according to +ernard are im-ortant8 because through them :

a)The 5one of indifference of the contributor is enlarged$

b)The foundation for the formal authority structure is laid

c) the form and the internal economy of an organisation is sha-ed

d)The different -atterns of informal organisation are harmonised8

9,, course of action go/erned by the rules and regulations is known as:

a)#ecision as -er rule

b), management decision

c), guided decision

d), -rogrammed decision

0, =ho among the following has defined leadershi- as @,cti/ity of influencing -eo-le to

dri/e willingly for grou- ob>ecti/es@A

a)Peter #rucked

b)$ielder

c)Pfiffner and sherwood(,None o5 thee

,=ho analysed leadershi- in terms of @ircular res-onse@A

a)$0$+ernard

,M.P.-ollett

c)Taylor

d)'one of these

2,=ho wrote the book @Towards a new -ublic administration: The Minnow book

-ers-ecti/e@A

a,-ran$ Marinib)#wight =aldo

c)harles =orth

d) 'one of these

;,=ho defined organisation as @onsciously coordinated coo-erati/e systemA@

a)Henri ayol

b)hris ,rgyris

c)hester +ernard

d)'one of these

=,=ho among the following defined coordination as @the integration of se/eral -arts intoan ordinary whole to achie/e the -ur-ose of undertaking@A

a)$#$=hite

,Charle Worth GC

c)%$"$Terry

d)'one of these


33/37

?,The !nd highest decisionmaking authority in Pakistan is :

a)#=P

b)'&

c)&'&

d)None o5 thee

B,=ho among the following defined communication as @shared understanding of shared

-ur-ose@A

a)Tead

b)Sirk H$

c,G.%.Millet

d)'one of these

:,ine agencies -erform acti/ities in an organisation$

a)ad/isory

b)su-er/isory

c)0nformati/e(,None o5 thee

>,The "elay ,ssembly Test "oom &6-eriments were conducted to test the relationshi-

between :

a)Producti/ity N =orking conditions

b)Producti/ity N &conomic incenti/es

c)Producti/ity N Social relationshi-

(,None o5 thee

9,=ho among the following founded &"3+,S budgeting A

a) $#$=hiteb) yndon Johnson

c, Peter Phyrr

d) 'one of these

20, S-an of control means :

a) 'o of su-erior o/er the subordinates

, No o5 )or(inate( )n(er a )'erior

c) 'o of officials with a su-erior

d) 'one of these

MCQS 20?

0) Public ,dministration may be defined as:

(,) Management of industry

+#, "(initration o5 P)lic

() Management of Pro-erty

(#) ,dministrati/e a-acity


34/37

(&) 'one of these

(!) The conce-t of Obounded rationality was gi/en by:

(,) =a6 =eber

(+) $ =$ "iggs

+C, 6erert Sion

(#) ,braham Maslow

(&) 'one of these

(*) +ureaucracy is based on:

+", Tra(itional ")thority

(+) Personal ,uthority

() harismatic ,uthority

(#) or-orate ,uthority

(&) 'one of these

(.) +eha/iorism is associated with:

(,) "ationalism$

(+) ommunication$

+C, Sociali.

(#) Humanism

(&) 'one of these

(2) The author of OThe unction of the &6ecuti/e is:

(,) $ =$ Taylor

+#, Cheter #ernar(

() Mary Parker ollet

(#) Henry ayol

(&) 'one of these

(4) =hich of the following is not of the core /alues of -ublic administrationA

(,) &Buity

(+) &fficiency

() &ffecti/eness

+%, #)rea)cracy

(&) 'one of these

(7) =hich of the following is one of the features of bureaucracy concei/ed by

Ma6 =eberA

(,) ,uthority

+#, 6ierarchy

() Publicness


35/37

(#) i/il society

(&) 'one of these$

(9) =hich of the following is an essential com-onent of a formal organi5ationA

(,) #ecentrali5ation

(+) ormal Structure() Power

(#) entrali5ation

(&) 'one of these

(;) +ureaucracy is a form of:

(,) Political 3rgani5ation$

+#, Social Or8ani3ation

() ommunity 3rgani5ation

(#) Pri/ate organi5ation

(&) 'one of these

(1


36/37

() "ebirth and &mergency

+%, %ior8ani3ation an( %eath

(&) 'one of these

(1.) 3ne choice theory is economic e6-lanation of:

(,) "eligion(+) 0slam$

() Political decision making

+%, Pycholo8y.

(&) 'one of these$

(12) System$ Theory is associated with the work of following:

(,) eonard =hile

(+) Mary Parker ollet

+C, Talcott Paron

(#) $=$ Taylor

(&) 'one of these

(14) =hich one of the following is the foundation of modern Human "esource

+", S'eciali3ation

(+) om-ensation

() Job ,nalysis

(#) Job &/aluation

(&) 'one of these

(17) The -rocess of transmitting the idea or thought into meaningful symbols is

called:

(,) #ecoding

(+) eedback

() "ece-tion

+%, Enco(in8

(&) 'one of these

(19) =hich of the following will not be considered as a formal organi5ationA

(,) , Hos-ital

(+) , ni/ersity

+C, " 7ro)' o5 -rien(

(#) , Ser/ice 0ndustry

(&) 'one of these

(1;) =hich of the following /iolates the -rinci-le of tility of ommandA

(,) +ureaucratic 3rgani5ation


37/37

+#, -)nctional Or8ani3ation

() Manufacturing 3rgani5ation

(#) Product 3rgani5ation

(&) 'one of these$

(!

mcqs of public ad

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