mclary management mobility management 18 th rural conference mobility management in rural...
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MCLARY MANAGEMENT
Mobility Management18th Rural Conference
Mobility Management in Rural Environments
OMAHA, NE
October 21, 2008James J McLary
McLary Management
Mobility Management in Rural Environments
MCLARY MANAGEMENT
SAFETEA - LUSAFETEA - LU
Coordinated Planning
Mobility Management 80/20
Federal matching
Mobility Management in Rural Environments
MCLARY MANAGEMENT
The VisionThe Vision
Enhancing customer access to transportation services
Coordination of services at the community level
Disaggregated service delivery
Integration of transportation and Land use
FOCUS ON THE CUSTOMERMobility Management in Rural Environments
MCLARY MANAGEMENT
The Mobility Management ConceptThe Mobility Management Concept
Service Management & Development
Vehicles
Movement of People
System Development & Management
Land use
− TOD
− GreenMobility Management in Rural Environments
MCLARY MANAGEMENT
Service Management & Service Management & DevelopmentDevelopment
BUS, DR, TAXI, HUMAN SERVICE, TRAVEL TRAINING
VOLUNTEER, RIDESHARING,
FLEX CARS, ITN,
SINGLE OCCUPANT AUTOMOBILE
RAIL
Mobility Management in Rural Environments
MCLARY MANAGEMENT
System Development & System Development & ManagementManagement
Planning Transportation - Regional Land Use TOD
Demand Management HOV/HOT Congestion Pricing Regulatory Barriers Telecommuting, Flex hours
Mobility Management in Rural Environments
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United We RideUnited We Ride
•Coordinated Human Service Planning
•BORPSAT
•Executive Order
•CCAM Policies
•MSAA Technology
Mobility Management in Rural Environments
MCLARY MANAGEMENT
Coordinating Council on Access and Coordinating Council on Access and MobilityMobility
Transportation Health and Human Services
Education Labor
Agriculture Interior
Social Security Administration Housing and Urban Development
Justice Veterans Affairs
National Council on Disability
Mobility Management in Rural Environments
MCLARY MANAGEMENT
Non-Federal Association ActionsNon-Federal Association Actions
APTA
CTAA
TLPA
NRC
Advocacy Organizations – CIL PVA
Easter Seals PA/NCSTMobility Management in Rural Environments
MCLARY MANAGEMENT
Family of ServicesFamily of Services
Public Transit
Bus/Rail
ADA
Route Deviation
Service Routes
Demand Response
Mobility Management in Rural Environments
MCLARY MANAGEMENT
About Slugging and Slug Lines
Slugging is a term used to describe a unique form of commuting found in the Washington, DC area. I t has thousands of vehicles at its disposal, moves thousands of commuters daily, and the best part, it’s FREE! Not only is it free, but it gets people to and from work faster than the typical bus, metro, or train. I t's unique because it is not a government sponsored commuter program, but one created out of ingenuity from local citizens to solve commuter problems.
See About Slugging
Slug Lines In the DC and Virginia Area
There are dozens of slug lines to help you get into the DC area.
Morning Slug Lines into the city Afternoon lines out of the city
Family of Services (cont.)Family of Services (cont.)
Taxis
Hourly Rental Cars
Ridesharing/Carpooling
Slugging
Guaranteed Ride Home
Transportation Management Associations
Volunteer ProgramsMobility Management in Rural Environments
MCLARY MANAGEMENT
Non-Traditional AspectsNon-Traditional Aspects
ITN – Ride bank
Travel Banks
Travel Navigators
Tele-commuting
Tele-commuting Centers
Mobility Management in Rural Environments
MCLARY MANAGEMENT
TechnologyTechnology
Automatic Vehicle Location - GPS
Electronic Fare Collection/Payment
Scheduling and Dispatch/ MDT / MDT
Transit Security
Transit/Fleet Management
Traveler Information - GoogleMobility Management in Rural Environments
MCLARY MANAGEMENT
Where is it working?Where is it working? Maricopa County, AZ
Buffalo, NY
Lower Savannah COG
Wisconsin State
Washington State
Florida StateMobility Management in Rural Environments
MCLARY MANAGEMENT
Maricopa County, AZMaricopa County, AZ
Mobility in the broadest sense
Not just transportation, all aspects of mobility
Coordination is just a piece
25 recommendations
Mobility Management in Rural Environments
MCLARY MANAGEMENT
Buffalo, NYBuffalo, NY
Private-for-profit
2 counties
Maintenance
Training
Medicaid
Brokerage I & R – Developing SoftwareMobility Management in Rural Environments
MCLARY MANAGEMENT
Lower Savannah COGLower Savannah COG Six Rural Counties
2 Mobility Managers
Sharing Vehicles >300
Medicaid System’s Transformation Site & MSAA Site
Central Clearing House
I & R (Information and Referral)
Contracting for Services - 5310
Mobility Management in Rural Environments
MCLARY MANAGEMENT
WisconsinWisconsin
Wisconsin DOT has funded 18 mobility managers
MM located in various organizations
All types of programs, from car sales, to volunteer programs
Local decisions relative to services
Wisconsin DOT support, training, Google site
Mobility Management in Rural Environments
MCLARY MANAGEMENT
Washington StateWashington State
13 Medical Transportation Districts
Brokers receive an administrative fee, and providers are paid by the State
Utilize different delivery systems
Medicaid: 33% bus pass; 25% taxi; 18% volunteer
Mobility Management in Rural Environments
MCLARY MANAGEMENT
Florida StateFlorida State
Statutory Chapter 427
LCB/CTC
All 67 Counties Participate
Seven State Agencies
7 Members at Large (e.g., citizens, private for-profit)
Mobility Management in Rural Environments
MCLARY MANAGEMENT
ChallengesChallenges “I believe that one of the most important things we
as industry leaders must do is to ask ourselves: “What business are we in?” For example, private passenger railroads like the Pennsylvania and New York Central, among the most powerful business a century ago, are now extinct. Why? Because they failed to adapt. They had what I call “marketing myopia.” They viewed themselves as being in the railroad business instead of the people business. Don’t think mode…think people!”[1]
[1] James Simpson, Community Transportation, Fall 2006, Washington DC 20005, page 24
Mobility Management in Rural Environments