2013-2014 MCGILL UNIVERSITY SAFETY ANNUAL REPORT A Report to the Human Resources Committee of the Board of Governors of McGill University Submitted by Michael Di Grappa, Vice-Principal (Administration and Finance) Lynne Gervais, Associate Vice-Principal (Human Resources) Robert Couvrette, Associate Vice-Principal (University Services) January, 2015

McGill University 2013-2014 Safety Annual Report Page 2 of 25

TABLE OF CONTENTS Executive Summary .................................................................................................................................... 4

1 Introduction ........................................................................................................................................... 5

1.1 Administration ............................................................................................................................................... 5

2 Compliance Framework ....................................................................................................................... 6

2.1 Safety Committee Management System ...................................................................................................... 7

3 CSST Claims ......................................................................................................................................... 9

4 Environmental Health & Safety ......................................................................................................... 10

4.1 Laboratory Inspections ............................................................................................................................... 10

4.2 Environmental Health and Safety Service Calls ......................................................................................... 10

4.3 Hazardous Waste Disposal Statistics ......................................................................................................... 12

5 Emergency Measures and Fire Prevention ...................................................................................... 13

5.1 Fire Alarms ................................................................................................................................................. 13

5.2 Building Evacuation Exercises .................................................................................................................... 13

6 Security Services ................................................................................................................................ 14

6.1 Calls to the Security Operations Centre (Downtown & Macdonald Campus) ............................................. 14

6.2 Reported Criminal Incidents (Downtown & Macdonald Campus) ............................................................... 16

6.3 Benchmarking Criminal Incidents ............................................................................................................... 18

7 University Safety................................................................................................................................. 19

7.1 University Safety Training ........................................................................................................................... 19

7.2 University Safety Mass Notification Systems .............................................................................................. 19

7.3 2013-2014 Highlights .................................................................................................................................. 21

8 The year moving forward ................................................................................................................... 23

Appendix 1 University Safety Organizational Chart .............................................................................. 25

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LEXICON CNSC Canadian Nuclear Safety Commission

CSST Commission de la santé et de la sécurité du travail

CWG University Safety Core Work Group

EHS Environmental Health and Safety

EMFP Emergency Measures and Fire Prevention

EMO Emergency Measures Office

HMMS Hazardous Materials Management System

HWM Hazardous Waste Management

IACLEA International Association of Campus Law Enforcement Agencies

ICS Incident Command System

JAC John Abbott College

LSV Liquid Scintillation Vials

MMPC McGill Metals Processing Center

OH Occupational Health

RAD Rape Aggression Defense System

SOC Security Operations Centre

SPVM Service de police de la Ville de Montréal

UERP University Emergency Response Plan

UHSC University Health and Safety Committee

ULSC University Laboratory Safety Committee

WHMIS Workplace Hazardous Materials Information System

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EXECUTIVE SUMMARY

Environmental Health & Safety

Security Services

Emergency Measures & Fire

PrevetionParking Services

University Safety (pg.5)

Decrease in EHS Service Calls (pg.10)

Decrease in incident reports to Downtown Security (pg.14)

Decrease in criminical incidents on MacDonald Campus (pg.16)

Increase in electronic waste disposal (pg.12)

Increase in incident reports to Mac Campus Security (pg.14)

Increase in criminal activity on Downtown Campus (pg.16)

Increase in unfounded fire alarms (pg.13)

2013-2014 Highlights

(pg.21)

CSST Machine

Workshop Dossier

Building a Culture of

Safety

Hay Storage

Barn Fire

Stewart Bio

Asbestos Dossier

Hot Work Program Launch

Ferrier Building Accident

Demilitarize McGill

Protests

Environmental Health & Safety

Internal Responsibility System

Lab Sustainability

Safeguarding Compliance

Asbestos Monitoring

Emergency Measures & Fire Prevention

Training

Support to Emergency Responders

RFP - Fire Panel Monitoring

Exercise Planning 2015

Security Services

Streamlining Procedures

Round Witness System

Implementation of Lean Methodologies

Hosting IACLEA

Increased Safety Needs

Centralized Sterilizer for Biomedical

Waste (pg.12)

Incident Management

Software (pg.23)

The Year Moving Forward 2014-2015 (pg.23)

Tren

ds

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1 INTRODUCTION

This report summarizes the events and activities related to issues of health and safety for the period of June 1, 2013, to May 31, 2014. The scope of this report includes all aspects of safety, reflecting the mandate of the three safety units under University Safety; namely, Environmental Health and Safety (EHS), Security Services, and Emergency Measures and Fire Prevention (EMFP). In January 2014 the Director of University Safety was given the responsibility for the downtown Parking and Transportation Services department. The department manages all parking activities on the downtown campus with special focus on safety. The unit provides guidance and support to the community on logistic issues related to activities on the campus grounds.

1.1 Administration

Through sharing of resources, information and expertise, the three safety branches of University Safety as well as the Parking and Transportation Services department collaborate to provide services to the McGill community. The structure of the organization and current staffing levels are shown in Appendix 1.

1.1.1 Mandate

The mandate of University Safety is to provide educational, technical, advisory, and operational support to campus communities by working in cooperation with university personnel to protect the environment and to promote a safe and healthy workplace and culture. The responsibilities of the group are as follows:

1. Develop, recommend and communicate environmental health and safety, security, emergency measures, and fire prevention policies and procedures to promote a safe educational and research environment for the University community.

2. Develop and continuously improve on an awareness program that will educate and inspire

all of the University’s constituents to take responsibility for a safe, healthy, and environmentally sound University.

3. Ensure that the services provided by University Safety are understood and easily

accessible for all constituents of the University. This implies using “one stop” web enabled telecommunications technologies that make University Safety services accessible to respond to all safety related questions and/or problems.

4. Continuously audit and review facilities, processes and practices to ensure that the

University is in compliance with government standards and regulations related to safety.

5. Prepare the University community to effectively deal with emergencies by developing and continuously improving on communications, action plans, and crisis intervention exercises.

6. Facilitate environmental sustainability at the University. Enforce compliance with regulatory

requirements, McGill policies and best management practices to consolidate, recycle, re-use, neutralize and dispose of laboratory wastes and hazardous materials that are generated by the University through research, academic and operational activities.

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2 COMPLIANCE FRAMEWORK

The regulatory framework for safety within which the University operates falls under three levels of jurisdiction and encompasses a wide variety of relevant laws and regulations. The principal legislative entities driving compliance management and the associated means of monitoring and judging compliance are summarized in Figure 1.

Figure 1 Compliance Framework

Jurisdiction Legislation Scope Monitored by Means of judging

compliance

Federal

The Nuclear Safety and Control Act, S.C. 1997, c. 9

Governs the acquisition, storage, use, transfer, and disposal of radioactive materials (used in 100+ research labs)

EHS

Inspection

Internal licensing system

“Cradle-to-grave’’ tracking of radioactive materials

The Human Pathogens and Toxins Act

Combines existing safety requirements with new security requirements under a single Act

EHS and Security Services

Registration with federal government

Inventory of pathogens

Laboratory biosafety

Security clearance for risk level III and up

Provincial

The Act respecting Occupational Health and Safety, R.S.Q., c. S-2.1 and associated regulations

General duties of care e.g. employer’s obligation to provide a safe workplace

Prescriptive regulations governing work conditions

EHS

Inspection

Internal activity reporting

Incident tracking

System audits

The Act respecting industrial accidents and occupational diseases, R.S.Q., c. A-3.001

Quebec’s system of compensation for the cost of work-related injuries or illnesses

Benefits Office (HR)

Tracking and managing CSST claims, costs, & return-to-work efficiency

The Environmental Quality Act, R.S.Q., c. Q-2 and related hazardous waste regulations

The collection, transfer and disposal of hazardous wastes

EHS (HWM)

Tracking and reporting of wastes collected, transferred and shipped

Inspection of waste collection

Incident tracking

Audits of service providers

Safety Code for the Construction Industry s-2.1,r6

Safety in construction sites Works liable to disturb asbestos

Facilities Operations and Development and EHS

Site inspection

Safety interventions

Asbestos inventory, inspection, training, management

Municipal Municipal Fire Code

Governs all aspects of fire protection, including the application of the national fire code

EMFP

Inspection

System certification

Incident tracking

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2.1 Safety Committee Management System

As shown in Figure 2, there are a number of safety committees at McGill. This structure includes committees with representation from across the University as well as committees within academic, administrative and service units. While there were no changes in the overall structure of the safety committees this year, there were changes in membership through regular turnover.

Figure 2 Structure of Safety Committees at McGill University

2.1.1 University Health and Safety Committee (UHSC)

The University Health and Safety Committee is the umbrella safety committee, responsible for university-wide health and safety issues. It is chaired by the Associate Vice-Principal (University Services) and met five times in 2013-2014. Topics addressed throughout the year included:

The CSST machine safeguarding dossier

Safety Week 2013

The Canadian Nuclear Safety Commission audit

Pest control

The employee assistance program

Water shut down protocols

The reorganization of the University Laboratory Safety Committee

2.1.2 University Laboratory Safety Committee (ULSC)

The University Laboratory Safety Committee (ULSC) provides a forum where laboratory safety issues can be addressed and where policies and protocols can be developed in a consistent and effective manner. Representatives are drawn from the Faculties of Medicine, Science, Engineering, and Agriculture & Environmental Sciences.

UHSC

ULSC

Medicine Science Engineering Agriculture &

Env. Sciences Administration

Anatomy

Biochemistry

Physiology

Total of 18 Committees

Chemistry

Biology

Physics

Total of 7 Committees

Civil

Mechanical

Chemical

Total of 6 Committees

Plant Science

Nat. Res. Sciences Nat. Res.

Food Science

Total of 8 Committees

USSC

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The ULSC reports to the Office of the Vice-Principal (Research & International Relations). The committee met six times in 2013-2014 under its new Chair, Dr. Alvin Shrier. Topics addressed throughout the year included:

Student safety orientations

The CNSC audit

HMMS progress reports

EHS Officer reports

Machine safeguarding

Mechanical Engineering research lab explosion

Sterilization of biomedical waste through a central autoclave

Development of laboratory self-inspection checklists in both English and French

Improving the research lab safety culture

Development of an SOP (Standard Operating Procedure) for “lentivirus”

Review of the committee mandate and membership

2.1.3 University Services Safety Committee (USSC)

The University Services Safety Committee provides a forum for University Services employees and managers to discuss safety issues related to their specific operations and to develop safety policies and procedures. Representatives are drawn from Facilities Operations and Development and University Safety. A sign of success of this committee is the voluntary attendance of the department of Athletics as well as McGill Residences. While these departments are not units within University Services, they are responsible for management of their facilities. They are required to address similar safety concerns and are finding their membership beneficial. In 2013-2014, the Committee met six times. Items discussed included:

Asbestos management

Construction safety training

Rooftop safety

Machine safeguarding

Chemical inventory

Confined space entry

Snow removal from truck roofs

Hot-work

Lock-out tag out systems

The hay storage barn fire at Macdonald Campus

Arc flash protection

Incidents affecting campus safety (see Section 7.3) 2.1.4 Faculty Safety Committees (FSC)

Faculty Safety Committees exist in the four faculties with laboratory operations and provide oversight of the Departmental Safety Committees and representation to the ULSC. These committees report to their respective Faculty Deans on health and safety activities and the heads of the committees act as faculty representatives on the ULSC. The Chairs of these Committees are also automatically members of the ULSC. All four faculties sent representatives to ULSC meetings and presented activity reports. The Faculty Safety Committee Chairs are:

Science – Ms. Eve Bigras

Medicine – Professors Dieter Reinhardt and Martin Olivier

Agricultural and Environmental Sciences – Professor Paula Ribeiro

Engineering – Professor Milan Maric

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2.1.5 Departmental Safety Committees (DSC)

Departmental Safety Committees are required for all departments which have operating labs. Each committee is required to submit a report of their annual activities and priorities for the upcoming year. At the time of this report, 31 out of a total of 40 Departmental Committees submitted activity reports.

The reports were compiled and summarized by EHS and used as one of the criteria to select the annual winner of the Departmental Safety Committee Productivity Award. The winner for 2013-2014 was the DSC from Parasitology, chaired by Professor Petra Rohrbach.

3 CSST CLAIMS

CSST Statement CSST claims for the calendar years from 2008 to 2014 are presented below.

Figure 3 CSST Claims from 2008 to August 2014

Claims per year (1) 2014(2) 2013 2012 2011 2010 2009 2008

Claims made 42 60 76 56 67 67 86

Claims accepted 26 49 55 40 59 51 71

Claims charged 24 41 48 35 57 44 62

(1) CSST’s reference period is the calendar year. (2) Represents data collected during the first 9 months of 2014.

Financial Data Figure 4 contains financial data associated with the University’s insurance premium. McGill is subject to the retrospective plan which means the impact of a certain year will be felt four years later; i.e. the results of 2014 will be realized in 2018.

Figure 4 Financial Data

Rate 2014 2013 2012 2011 2010 2009 2008

Unit rate $ (1) 0.66 0.71 0.70 0.72 0.69 0.68 0.64

McGill initial rate $ (2) 0.63 0.62 0.64 0.68 0.66 0.62 0.64

McGill current rate $ (3) 0.60 0.58 0.59 0.62 0.61 0.59 0.57

Premium $ (4) N/A 2,433,891 2,445,460 2,429,784 2,365,889 2,249,801 2,088,104

(1) The unit rate represents a comparison rate for all colleges and universities in Quebec. (2) Represents the initial rate assessed by CSST based on our past experience (for example, the 2013 McGill rate is based on our experience of the

years 2008, 2009, 2010 and 2011). (3) If McGill’s experience of previous years changes, the CSST will recalculate the University’s rate and this will be reflected by an increase or a

decrease in the rate. (4) The premium used to be estimated at the beginning of each year. As of 2011, the CSST has implemented a procedure for the payment of premiums

requesting that it be paid weekly, based on wages paid, along with all others statutory governmental deduction remittance. The total premium for 2014 will be known in 2015. The premium is based on the University’s insurable salary (calculation is: insurable salary x McGill rate / 100).

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4 ENVIRONMENTAL HEALTH & SAFETY

4.1 Laboratory Inspections

All laboratories are inspected a minimum of once every two years. In the period June 1, 2013 to May 31, 2014, 171 laboratories were inspected. The resultant score was 71%, the same as the previous year. Figure 5 shows laboratory inspections scores since 2006-2007. Follow-up inspections are performed for labs that obtained a score below 60%.

Figure 5 Laboratory Inspection Score History, by Fiscal Year

4.2 Environmental Health and Safety Service Calls

The EHS service calls data are shown in Figure 6. In 2013-2014, EHS reported a total of 644 service calls, a slight decrease in activity since last year’s record high. The most predominant service call categories are highlighted in red. The Heat software used to input all the service calls is not reliable, a new incident management software for both EHS and Security Services (see Section 8.0) would be beneficial.

71 71

79 8076

82 80

62

0

10

20

30

40

50

60

70

80

90

2013-2014 2012-2013 2011-2012 2010-2011 2009-2010 2008-2009 2007-2008 2006-2007

Laboratory Inspections Scores

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Figure 6 Environmental Health & Safety Service Calls History, by Fiscal Year

Category 2013-2014

2012-2013

2011-2012

2010-2011

2009-2010

Access to information 0 1 N/A N/A N/A

Accident, Incident and Occupational Disease Investigation 72 101 90 53 16

Air Sampling 3 1 2 3 1

Animal Use Protocol 54 26 N/A N/A N/A

Annual Inspection of AED 11 10 5 1 N/A

Asbestos 14 17 6 22 8

Biosafety 37 38 42 32 5

Biosafety Site Visit 3 2 1 N/A N/A

Chemical Fume Hood 4 5 8 8 0

Compliance Certificate 2 1 2 4 0

Construction Safety 29 31 N/A N/A N/A

CPR / First Aid 8 6 4 4 0

Decommissioning 6 12 N/A N/A N/A

EHS Administration 14 12 9 N/A N/A

Emergency Response Plans 0 0 0 5 1

Environmental Issues 0 5 2 4 2

Ergonomics 13 15 14 7 4

General Safety Inquiry 50 67 69 77 7

Health and Safety Committees 10 7 2 N/A N/A

Indoor Air Quality 48 91 58 98 53

IRS – Internal Responsibility System 1 0 1 1 0

Laboratory Safety 65 77 51 53 0

Laboratory Safety Inspections 11 16 4 8 12

Legal Issues 0 0 0 2 0

Media 1 0 2 1 0

myLab 19 2 9 N/A N/A

Nanotechnology 2 2 2 0 1

New & Expectant Mothers Risk Assessment 8 9 8 4 2

Noise 2 2 3 3 0

Occupational Health 4 0 0 0 1

Orientation Session ( New PI) 15 6 10 9 0

Radiation Safety 16 17 15 27 1

Regulatory Agency (CSST/CNSC/PHAC/CFIA) 28 24 35 109 4

Review of Plans 1 3 3 1 0

Safety Training (including WHMIS) 61 74 4 9 0

Special Project 0 0 0 0 0

University Safety Rounds 0 0 7 0 0

Temperature Regulation 2 0 1 N/A N/A

Waste Management 16 12 8 8 1

Water Quality Testing 3 9 N/A N/A N/A

Water Spill & Flood 11 29 16 9 0

Workplace Evaluations 0 1 2 2 2

Total 644 731 495 564 121

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4.3 Hazardous Waste Disposal Statistics

Hazardous Waste Management (HWM) is mandated to collect, prepare and ship hazardous waste for disposal in accordance with legislation in a safe, environmentally sound and cost effective manner. The department also provides services in the area of laboratory decommissioning, response to hazardous materials emergencies and the collection of electronic waste (e-waste). Figure 7 shows the volumes for each of the categories of waste handled by HWM. Waste volumes fluctuate annually based on use by the McGill Community.

Figure 7 Hazardous Waste Statistics, by Treatment Type, Material and Fiscal Year

Treatment Material 2013-2014 2012-2013 2011-2012 2010-2011 2009-2010

Recycling

Alkaline batteries 608 kg 810 kg 1,364 kg 800 kg 811 kg

E-waste 40,673 kg 30,472 kg 37,129 kg 29,574 kg 11,590 kg

Fluorescent light bulbs 55,014 ft. 47,829 ft. 43,960 ft. 5,588 ft. 14,415 ft.

Lead-acid batteries 3,320 kg 2,542 kg 3,130 kg 2,226 kg 1,415 kg

Mercury bulbs 1407 units 282 units 500 units 200 units 1,002 units

Paint 800 kg 1200 kg 600 kg 2,320 kg 350 kg

Scrap metal 34,386 kg 30,583 kg 33,484 kg 37,427 kg 38,843 kg

Oil 2,600 L 1,600 L 2,000 L 3,200 L 2,600 L

Incineration / Landfill

Biomedical animal 14,547 kg 14,832 kg 17,377 kg 16,037 kg 14,818 kg

Biomedical non-anatomical

49,874 kg 56,727 kg 57,216 kg 48,484 kg 50,269 kg

Cyanides and reactives 265 kg 127 kg 281 kg 323 kg 253 kg

Cylinders 19 units 0 unit 14 units 23 units 21 units

Liquid scintillation cocktails

600 L 160 L 140 L 420 L 2,140 L (1)

Other hazardous solids 3,548 kg 960 kg 3,280 kg 5,100 kg 740 kg

Other hazardous liquids 752 L 200 L 20 L 600 L 400 L

PCB ballast 1440 kg 951 kg 533 kg 228 kg 1,860 kg

Solvents 51,720 L 53,040 L 41,020 L 39,500 L 38,300 L

Neutralization Corrosive liquids 11,360 L 9,740 L 15,340 L 11,240 L 19,560 L

Regular waste

Decayed radioactivity 2,927 kg 2,098 kg 1,305 kg 4,122 kg 2,380 kg

(1) Estimates. The vial crusher was purchased in 2010.

The rise of e-waste volume is likely due in part by departments purchasing new computers to upgrade to Windows 7. As for the liquid scintillation cocktail waste, although the volumes generated by researchers were consistent with previous years, a backlog in waste processing was cleared up during this fiscal year resulting in this year’s statistics showing a significant increase. After a significant jump in 2008-2009 with the opening of the new Life Sciences complex, Biomedical waste volumes have stabilized. However, the current method of disposal involves shipping roughly 200 boxes weekly to Moncton, New Brunswick for incineration. It would be less costly and more sustainable to handle this waste locally. As such, a business case is being developed to support the installation of a centralized sterilizer (autoclave).

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5 EMERGENCY MEASURES AND FIRE PREVENTION

5.1 Fire Alarms

The City of Montreal imposes an incremental fine structure for unfounded fire alarms that occur at each civic address. Fines go from $0 for a first alarm up to $2700 for the fourth and above.

In order to reduce the amount of unfounded fire alarms on campus and to defray the costs of those that continue to occur, the Fire Prevention Office imposes a penalty of $3000 per unfounded fire alarm. The total number of unfounded fire alarms on campus have decreased by 40% in the three years since this has been put in place.

From June 1, 2013 to May 31, 2014, eighty notices for unfounded fire alarms were received from the City of Montreal, an increase of one from the previous operating year. Of these, 21 were successfully contested toward the City, leaving 59 justified fines. Figure 8 shows the number of unfounded fire alarms per location. While nearly the same as last year, the figure outlines a decrease of false alarms in campus buildings which is equivalent to the reduction of construction projects in those buildings. Meanwhile, the increase in false alarms in residences is due to the increase in renovation projects in those buildings.

Figure 8 Number of Municipal Notices for Unfounded Alarms, by Location, Occurrence and Fiscal Year

Location 2013-2014 2012-2013 2011-2012 2010-2011

Unfounded Alarms

% Unfounded

Alarms %

Unfounded Alarms

% Unfounded

Alarms %

Campus buildings

47 59 72 91 68 75 118 86

Residences 26 32 5 6 20 22 15 11

Molson Stadium

7 9 2 3 3 3 4 3

Total 80 100 79 100 91 100 137 100

Occurrence

First 28 35 36 46 18 20 24 18

Second 23 29 13 16 14 15 14 10

Third 13 16 8 10 10 11 10 7

Fourth 8 10 1 1 13 14 6 4

Fifth and higher 8 10 21 27 36 40 83 61

Total 80 100 79 100 91 100 137 100

5.2 Building Evacuation Exercises

The Fire Prevention Office conducted fire drills in 117 of 132 required buildings for a success rate of 89%. Of the 15 drills that were not conducted, two were not required as evacuations which met the exercise objectives had recently taken place at these locations, and nine buildings did not require a fire drill as they are vacant. The remaining four buildings at the Macdonald Campus farm were excluded to avoid further stress to animals still recovering from the effects of the October 2013 fire.

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6 SECURITY SERVICES

6.1 Calls to the Security Operations Centre (Downtown & Macdonald Campus)

Figure 9 summarizes the incident reports triggered by calls and alarms recorded by the Security Services Operations Centre (SOC) on the Downtown and Macdonald campuses from 2011 to 2014.

Downtown Campus

The SOC downtown received roughly 2.5% less calls and alarms than last year. However, a significant increase occurred in “Unsecured Area” alarms category (highlighted in red below), which was offset by a decrease in the general “Alarms” category. The rise in “Unsecured Area” alarms can be attributed to an effort by the SOC to identify more accurately the cause of an alarm. As a result of this, more alarms were attributed to unsecured areas in buildings this year. Macdonald Campus

The SOC on the Macdonald campus received roughly 64% more calls than last year. This is due to an almost twofold increase in the “Miscellaneous” category, largely attributable to parking infractions. In addition, within the “Alarms” category, false alarms increased by 27%. The majority of the false alarms were due to doors being held or forced open in the Macdonald Stewart Complex. The abolishment of the Building Porter for this area contributed to an increase in response calls to this sector as these calls were previously handled by that position.

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Figure 9 Incident Reports Triggered by Calls and Alarms Received by Security Services on the Downtown and Macdonald Campuses, by Fiscal Year

2013-2014 2012-2013 2011-2012 2010-2011

Downtown Macdonald Downtown Macdonald Downtown Macdonald Downtown Macdonald

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Unsecured Areas 777 15 105 2 184 4 104 2 238 5 116 2 410 8 115 2

Alarms 11,417 220 251 5 12,715 245 198 4 13,374 257 334 6 16,832 324 367 7

Emergency Calls 467 9 54 1 464 9 59 1 522 10 70 1 355 7 140 3

Criminal Incidents 373 7 62 1 333 6 69 1 390 8 83 2 430 8 136 3

Provide Assistance

8,655 166 190 4 8,389 161 135 3 11,007 212 129 3 11,604 223 251 5

Miscellaneous 299 6 1,570 30 448 9 800 15 260 5 692 13 163 3 2,058 40

Total 21,988 423 2,232 43 22,533 434 1,365 26 25,791 497 1,424 27 29,794 573 3,067 60

(1) Includes statistics for John Abbott College. Data in University Safety annual reports no longer include John Abbott College statistics.

McGill University 2013-2014 Safety Annual Report Page 16 of 25

6.2 Reported Criminal Incidents (Downtown & Macdonald Campus)

A detailed breakdown of crime-related incidents for this and the previous three years is shown in Figure 10 on the following page. It is noteworthy to mention that there are no national standards governing the reporting and classification of crime statistics for Canadian post-secondary institutions and therefore these statistics are compiled by Security Services.

Downtown Campus

In contrast to the downward trend in criminal activity in the Greater Montreal Area as reported in the SPVM’s annual report a slight increase was reported in criminal incidents on campus in 2013 compared to 2012. A major contribution to this was the “Thefts under $5000” category, which increased by 26% (highlighted in red). These incidents occurred primarily in two areas of the campus: the Redpath/McLennan Libraries and the engineering buildings complex. Security Services attributed the majority of the thefts which took place at the libraries to one individual who was later apprehended by Security Services and taken into custody by the SPVM. While thefts in public areas in the engineering complex were relatively stable compared to last year, there were significantly more thefts in the offices. This may be attributed to changes in shift scheduling and staffing. Identifying the responsible individual(s) is difficult due to the fact that there are no cameras in these areas and thefts normally take place in the evening hours when there is less building traffic.

Macdonald Campus

In comparison to last year, criminal incidents on the Macdonald and John Abbott College campus decreased by 40% in 2013-14. This is likely due to the addition of two security agents on the day shift as per the new service level agreement with John Abbott College. This new awareness patrol played a factor in lowering the crime rate for the “Theft under $5000” category as well as the “Drug or Liquor Law Violation” infractions. Security Services’ educational approach of promoting drug and alcohol awareness programs most likely played a major role in decreasing drug-related activity at John Abbott College. Also contributing to the decrease of 45% was Security Services’ internal campaign and John Abbott’s zero tolerance approach which disciplined students in accordance with the student code of conduct and policy on student rights and responsibilities.

McGill University 2013-2014 Safety Annual Report Page 17 of 25

Figure 10 Summary of Reported Criminal Incidents, by Fiscal Year

2013-2014 2012-2013 2011-2012 2010-2011

McGill University

Off Campus

Mac Campus

Mac and JAC

McGill University

Off Campus

Mac Campus

Mac and JAC

McGill University

Off Campus

Mac Campus

Mac and JAC

McGill University

Off Campus

Mac and JAC

Incidents against Property

Theft of over $5000 3 0 0 0 5 0 0 2 1 1 0 0 3 0 0

Theft of under $5000 251 9 10 40 200 17 21 100 209 15 24 100 231 26 90

Break and Enter (over $5000) 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Break and Enter (under $5000) 17 1 1 3 10 1 3 3 20 3 1 2 12 1 1

Computer Crime 1 0 2 3 1 0 0 0 0 0 0 0 1 0 0

Fraud 0 1 0 8 0 1 1 3 0 2 4 10 0 3 3

Mischief 28 0 8 14 38 1 3 4 47 2 5 13 77 5 46

Trespassing 0 0 4 8 1 0 1 5 0 0 0 7 0 0 0

Arson 0 0 0 0 0 0 1 1 0 0 0 5 0 0 0

Attempted Incidents against Property

10 0 1 2 14 0 3 3 7 0 5 11 11 1 10

Total 310 11 26 78 269 20 33 121 284 23 39 148 335 36 150

% of Total Crime 89.9% 44.0% 59% 62% 88.5% 69.0% 62.3% 53% 83.0% 47.9% 57.3% 64.1% 90.3% 68.0% 81.1%

Incidents against the Person

Assault 3 4 0 0 4 3 2 7 9 6 3 6 2 5 1

Threats or Harassment 11 2 0 3 8 3 1 1 25 5 1 9 13 4 6

Mugging or Robbery 0 3 0 0 0 2 0 0 0 7 1 1 1 2 3

Sexual Assault 0 3 0 0 0 0 2 7 0 1 0 1 0 1 0

Homicide 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Total 14 12 0 3 12 8 5 15 34 19 5 17 16 12 10

% of Total Crime 4.0% 48.0% 0 0.8% 3.9% 27.6% 9.4% 6.6% 10.0% 39.6% 7.4% 7.3% 4.3% 22.6% 5.4%

Incidents against Good Order

Indecent Exposure or Peeping 10 1 0 2 9 0 1 1 2 3 3 3 3 2 1

Altercation or Drunkenness 1 0 3 4 1 0 6 16 1 0 10 13 11 0 7

Bomb Threat 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Drug or Liquor Law Violation 2 0 9 31 1 0 5 68 6 0 8 46 3 0 10

Weapons Law Violation 1 1 1 1 0 0 0 0 0 0 0 0 1 0 0

Other 6 0 5 7 12 1 3 7 15 3 3 4 2 3 7

Total 21 2 18 45 23 1 15 92 24 6 24 66 20 5 25

% of Total Crime 6.1% 8.0% 41% 38% 7.6% 3.4% 28.3% 40% 7.0% 12.5% 35.3% 28.6% 5.4% 9.4% 13.5%

TOTAL NUMBER OF RECORDED INCIDENTS

345 25 44 126 304 29 53 228 342 48 68 231 371 53 185

(1) Macdonald Campus is shown in two columns. “Mac Campus” indicates incidents that occurred on Mac Campus property, and “Mac and JAC” indicates incidents that occurred on the joint Macdonald - John Abbott College (JAC) property,

(2) “Off Campus” incidents refer to incidents occurring adjacent to McGill property. (3) These statistics represent only those incidents that were reported to McGill Security Services.

McGill University 2013-2014 Safety Annual Report Page 18 of 25

6.3 Benchmarking Criminal Incidents

The Criminal Incidents Index (CII) measures the number of criminal incidents on both McGill campuses per 1,000 students over a specified fiscal year, compared to eight other Canadian universities whose student populations exceed 20,000 and for which criminal incidents data are available. McGill University Safety relies on its own resources to collect this data given that there is no national body that publishes such statistics. Universities publish their own statistics with considerable delay and, as a result, the CII cites statistics for the previous fiscal year, 2012-2013. As a result of this delay the statistics for McGill University are for the fiscal year 2012-2013 and thus do not match the current year statistics presented elsewhere in this report. Note that these statistics are calculated based on individual interpretation of annual reports published online by the various listed universities. The definition of criminal and how statistics are categorized across each university may vary.

Figure 11 Criminal Incidents Index (CII), by Fiscal Year

University

2012-2013 2011-2012 2010-2011

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McGill University(1) 357 38,779 9.2 410 37,835 10.8 556 42,465 13.1

McMaster University 444 24,400 18.2 543 28,962 18.7 512 29,030 17.6

Queen's University 452 24,582 18.4 529 24,343 21.7 492 24,800 19.8

University of Alberta 360 39,312 9.16 309 38,774 7.9 433 37,350 11.6

University of British Columbia(2)(3)

320 39,000 8.2 347 56,227 6.1 443 55,900 7.9

University of Toronto(2)(3)

617 57,795 10.7 1,130 79,085 14.2 1,085 80,000 13.6

University of Waterloo(2)

655 31,577 20.8 711 30,800 23.1 739 28,700 25.7

University of Western Ontario

544 35,000 15.5 548 30,679 17.8 572 30,740 18.6

York University 786 55,000 14.3 740 54,400 13.6 1,260 55,050 22.9

Average 13.8 Average 14.9 Average 16.8

(1) For the period of 2010-2011, total criminal incidents and student population data for McGill University include figures for John Abbott College. (2) Annual security reports represent a calendar year. (3) For the period of 2012-2013, statistics include only the main campus for U of T and UBC.

McGill University 2013-2014 Safety Annual Report Page 19 of 25

7 UNIVERSITY SAFETY

7.1 University Safety Training

Figure 12 on the following page summarizes the safety training sessions provided by the various University Safety units between June 1, 2013 and May 31, 2014. Highlighted in red are the eight new training modules offered this year; three in Fire Prevention and five in Environmental Health & Safety. Overall, there were 19 less individual sessions offered and 131 fewer participants than the previous year. Nonetheless, the annual number of participants remained above the 5,000 mark reached in the 2012-2013 fiscal year. These numbers are expected to increase in the coming fiscal year as the University Safety team continues to work on increasing its culture of safety (see Section 8) across the University.

7.2 University Safety Mass Notification Systems

Twice annually, the various mass notifications systems available at McGill are tested. These systems are intended to deliver messages to the McGill Community during emergencies in a timely and consistent manner. While messages posted on McGill.ca, transmitted through Alertus, or emailed through the Alnote email system all work well, the SMS messaging system, MIR3, does not. This is an area of concern as cell phone messages are considered to have the highest probability of successful message transmission during an emergency. After conducting multiple tests with MIR 3, it appears that the system is faulty and generally unreliable. MIR3 does not validate if the messages sent were received by the community members, it simply confirms that the messages were released from the MIR3 system. While troubleshooting of the system continues, other options are being considered. Classroom telephones and building display screens have been removed from the list of emergency communication methods as their effectiveness is considered secondary to the methods retained, and the University lacks sufficient resources to maintain and manage these systems.

McGill University 2013-2014 Safety Annual Report Page 20 of 25

Figure 12 Safety Training Sessions Conducted by University Safety, by Fiscal Year

S: Sessions P: Participants

2013-2014 2012-2013 2011-2012 2010-2011

S P S P S P S P

Asbestos General Training(3) 0 0 2 22 2 30 3 32

Asbestos High Risk Management 0 0 2 33 N/A N/A N/A N/A

Asbestos Practical Training 0 0 2 15 2 11 2 12

Automated External Defibrillator (AED)(1)(4) 0 0 0 0 1 40 3 41

Biosafety Awareness in Animal Care 0 0 0 0 1 20 1 54

Cardiopulmonary Resuscitation (CPR)(1) 1 8 N/A N/A N/A N/A N/A N/A

First Aid in the Workplace 12 160 16 189 12 101 16 180

Guest Lecture(2) 0 0 1 37 1 85 5 203

Hazardous Waste Training for Lab Personnel(3)(4) 9 288 16 379 10 248 15 356

Internal Responsibility Laboratory Managers(4) 1 11 1 24 2 14 2 25

Internal Responsibility Managers and Supervisors(5) 1 6 3 46 1 27 3 24

Introduction to Biosafety(3) 12 287 10 214 9 194 13 262

Laser Safety(3) 4 97 4 127 2 38 3 48

Machine Guarding 1 23 1 23 0 0 0 0

myLab (Hazard by Location) 1 19 N/A N/A N/A N/A N/A N/A

myLab (Rad Module) 3 21 3 19 2 12 10 118

N95 Respirator Fit Testing 0 0 2 9 0 0 0 0

Powered Air Purifying Respirators (PAPR) 0 0 4 15 1 7 N/A N/A

Radiation Safety(3) 6 73 7 115 5 96 12 166

Radiation Safety Web Refresher Training(3)(4) 7 32 4 43 N/A 64 2 39

Radiation Safety Awareness(1)(4) 2 26 N/A N/A N/A N/A N/A N/A

Respirator Fit Testing 3 10 9 41 3 11 4 23

Safe Use of Biological Safety Cabinets(3) 11 258 10 268 9 191 13 244

Sante et sécurité général sur les chantiers de construction (ASP)(1) 1 7 N/A N/A N/A N/A N/A N/A

Transportation of Dangerous Goods Web 0 0 1 11 1 3 1 9

Type A Package Training (Radiation) 2 21 N/A N/A N/A N/A N/A N/A

WHMIS for Laboratory Personnel(3) 25 1750 36 2,036 33 1,429 36 1,251

WHMIS for Laboratory Personnel Web Training(1)(3)(4) 4 61 N/A N/A N/A N/A N/A N/A

Workplace Electrical Safety 1 11 0 0 0 0 0 0

Alcohol Beverage Server Training 21 1020 32 862 34 802 37 620

Active Shooter Protocol Training 8 216 3 69 0 0 12 752

Non-violent Crisis Intervention 8 80 7 69 6 54 4 48

RAD (Rape Aggression Defense) 4 50 4 49 1 13 3 36

Incident Command System (ICS Level 100) 3 26 1 43 N/A N/A N/A N/A

Incident Command System (ICS Level 200) 0 0 2 32 N/A N/A N/A N/A

Incident Command System (ICS Level 300) 0 0 1 31 N/A N/A N/A N/A

Emergency Operations Centre (EOC) 1 16 1 24 N/A N/A N/A N/A

Evacuation Teams 22 254 21 302 9 180 12 147

Fire Extinguisher Training(1) 2 9 N/A N/A N/A N/A N/A N/A

Hot Work Web Training(1) N/A 74 N/A N/A N/A N/A N/A N/A

Hot Work Classroom Training(1) 11 102 N/A N/A N/A N/A N/A N/A

Total 187 5,016 206 5,147 146 3,667 214 4,749 (1) New Training Module

(2) Title of seminar: Lab Research Conduct & Safety, organized by Prof. Stranchan and Ms. St.Louis as guest speaker.

(3) Mandatory training includes an examination to establish competency.

(4) Presentation on Cool McGill, and/or on EHS web site as video presentation

McGill University 2013-2014 Safety Annual Report Page 21 of 25

7.3 2013-2014 Highlights

CSST Machine Workshop Dossier

In 2012, a dossier was opened by the CSST regarding the Faculty of Engineering workshops. This was in response to a union complaint about deficiencies related to machine safeguarding. The Faculty invested heavily in correcting these deficiencies, however, in February 2014 the CSST served notice that it had chosen to lay charges for ten machine deficiencies, each of which had an associated fine of $2300. The decision was made to plead ‘not guilty’ with respect to the charges and the case is now in the hands of McGill Legal Services. In the meantime, the Faculty of Engineering continues to work towards bringing the rest of its machines up to safety standards. As for machines located elsewhere in the University, an action plan has been put in place to bring them into compliance during the coming year. Hay Storage Barn Fire – Macdonald Campus Farm

On October 31, 2013, a large fire broke out in the hay storage barn at McGill’s cattle complex. Within seconds, the fire had spread extensively. Due to the quick thinking of the individual, the fire door between the hay storage room and the cattle barn was shut which prevented the fire from reaching a point of complete devastation. Although all cattle were safe, there was one minor staff injury reported (due to smoke inhalation) and the majority of the winter feed was lost. Damaged structures and equipment included: 6 silos, the silo unloaders and conveyors, the hay barn and the associated mechanical and electrical systems. A project to rebuild and replace the damaged

infrastructure is currently underway and is expected to be completed before the end of summer 2014. The insurer is expected to pay the full cost with the exception of the $100,000 deductible. Stewart Biology Asbestos Dossier

In 2012, a study was commissioned by University Services to investigate the deteriorating state of the building's asbestos-containing fire insulation. The related concerns were twofold: 1) risk of contamination of the building's air supply, and; 2) reduced fire-proofing of the building. Following completion of the study in December 2013, a working group - which included a representative from EHS - was struck to determine next steps. Quarterly monitoring of the building's air quality initiated in December 2013 indicates that, to date, the building's air quality is safe. Air quality continues to be monitored on a regular basis and University Services will advise should the situation change. EHS continues to collaborate with University Services on defining a project to permanently resolve this issue. Radiation Safety Audit

In late 2013, the Canadian Nuclear Safety Commission conducted a Type 1 inspection (audit) of McGill’s radiation safety program. The audit went well: no exposures or unsafe situations were identified as worthy of note. The only gaps identified were of a minor nature and relatively easy to correct using existing internal resources. These included updating documentation, reconciling inventory and providing refresher training to ancillary workers who enter labs (Maintenance and Security staff).

McGill University 2013-2014 Safety Annual Report Page 22 of 25

Hot Work Program Launch

In an effort to reduce unfounded alarms at McGill, the Fire Prevention Office has recently launched the Hot Work Safety Permits program. It is an on-line service to ensure that equipment across campus is being properly shut down before hot work is started to prevent unfounded fire alarms from occurring. Mandatory training put in place as a prerequisite for issuance of permits has yielded significant participation and cooperation. Ferrier Building Accident

On May 1st, a McGill electrician fell approximately 30 feet from the service doors of a second floor mechanical room to the asphalt on the east side of the Powerhouse (Ferrier Building). He was transferred to Montreal General Hospital Trauma Center in critical condition with multiple fractures and internal injuries. Fortunately he survived and has begun an extensive process of recovery. The incident resulted in a CSST investigation as well as an internal investigation which have led to an inspection of all work areas at McGill where fall protection may be a safety concern.

Demilitarize McGill Protests

In 2013-2014, there were two incidents where the Demilitarize McGill group blocked access to laboratories in the Engineering Complex. Using human chains and banners while wearing face masks, the group disrupted normal operations of these areas and caused mischief by sticking signs and stickers throughout the labs. In the first instance, the group dispersed after a short while. In the second instance, after being asked to leave numerous times, the group fled when police arrived. Security Services handled both interventions well. While recognizing the group’s right to protest, they ensured that the premises remained safe and that the community did not engage or interact with the protesters.

Building a Culture of Safety

The University Safety department is making a continuous effort to increase McGill’s safety culture. Through community outreach and collaboration with other departments and units, the University Safety team continuously reiterates that safety is everyone’s responsibility. The fourth annual Safety Week, held in September 2013, and regular information booths set up at orientation and faculty events are just some of the ways University Safety has worked to enhance McGill’s safety culture throughout the year.

McGill University 2013-2014 Safety Annual Report Page 23 of 25

8 THE YEAR MOVING FORWARD

Environmental Health and Safety Moving forward, the key areas of focus for EHS will be on the Internal Responsibility System (IRS) and sustainability. Ensuring that all members of the University community are familiar with their responsibilities is a key element of health and safety compliance as well as due diligence. Focusing on these two factors, the following are the primary objectives for Environmental Health and Safety in the coming year:

1. Implement an action plan to bring all McGill departments into compliance with respect to machine safeguarding standards

2. Follow up on the investigation reports stemming from the Ferrier Building accident by implementing all related fall protection recommendations

3. Provide meticulous asbestos monitoring service to Stewart Biology Building including weekly inspections and quarterly air monitoring surveys

4. Expand the myLab inventory system to include chemical inventories from maintenance and cleaning services

5. Complete implementation of the recommendations arising from the Canadian Nuclear Safety Commission audit report of 2013

6. Conduct the pre-design study of a centralized autoclave for biomedical waste and follow up on recommendations

7. Continue supporting student projects related to hazardous waste management, such as the “solvent recycling project” sponsored by the Sustainability Project Fund

Emergency Measures and Fire Prevention The key focus areas for the EMFP unit in 2014-15 are training and support for emergency responders. Over the past two years, the emergency measures team has been implementing the use of the Incident Command System (ICS) for responding to emergencies at McGill. Although McGill responders are familiar with the system, the emergency measures team plans to take this year to ensure ICS is being used to its full effect. Through coaching during emergencies and providing feedback, training and expertise, to not only responders but other members of the community who may be involved in managing emergencies on campus, the use of the ICS system should reach its full potential. Furthermore, an Emergency Operations Centre (EOC) exercise is scheduled to take place for Senior Administration in January 2015 and planning for a full scale simulation exercise in the Fall of 2015 will begin in September of this coming year. On the Fire Prevention side, a major project to implement continuous monitoring of McGill’s fire alarm panels has been initiated with a call for tender. A revision of what is required within the current contract is ongoing, the RFP process is expected to take place in early 2015. Continued implementation of the newly established Hot Work Safety Permits training program is expected to further reduce the amount of unfounded alarms. Security Services One of the primary goals for Security Services in the coming year is to better align departmental systems and processes and to improve their transmission throughout the department and university community at large. Procedures will be streamlined and agency personnel’s evaluation and training material will be clarified to improve efficiency and ensure optimal operational workflow. Security Services will also be acquiring the necessary tools to ensure the success of these initiatives, including a new Round Witness System, a new cost-effective radio contract, and the implementation of Lean methodologies in the workplace. In addition to this, two much-needed vehicles will be purchased to replace two of the five Security Services vehicles.

At this time, Security Services is in the process of applying for funding to cover the cost of Incident Management Software to replace the aging Helpdesk Expert Automation Tool (HEAT) ticketing system

McGill University 2013-2014 Safety Annual Report Page 24 of 25

currently being used. Major incidents over the past four years have highlighted this application’s shortcomings which are: (1) an inability to record accurate response times, (2) the lack of a case management system to consolidate related incident and investigation data, (3) a lack of ability to integrate with other systems, and (4) an inability to provide timely analytics for reports of frequent Access to Information Requests. Security Services employees are often required to manually scroll through incident logs to tabulate statistics which has proven to be inefficient. For example, a request for statistics on the number of laptops and cellular phones stolen in the libraries could not be produced through HEAT because of its inability to properly record and track these incidents. A major event for Security Services will take place on June 20-24, 2014 when they will host the 56th Annual Conference of the International Association of Campus Law Enforcement Administrators (IACLEA) for over 300 delegates from around the world.

McGill University 2013-2014 Safety Annual Report Page 25 of 25

APPENDIX 1 UNIVERSITY SAFETY ORGANIZATIONAL CHART