mc ginley oracle scorecard & strategy management

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Oracle Scorecard & Strategy Management The Un-Scorecard Manual Kevin McGinley [email protected] @kevin_mcginley oranalytics.blogspot.com youtube.com/user/realtimebi

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Page 1: Mc ginley   oracle scorecard & strategy management

Oracle Scorecard & Strategy Management

The Un-Scorecard Manual Kevin McGinley

[email protected]

@kevin_mcginley

oranalytics.blogspot.com

youtube.com/user/realtimebi

Page 2: Mc ginley   oracle scorecard & strategy management

The BI Foundation Suite

Copyright © 2012 Accenture All Rights Reserved.

OBIEE Essbase

OSSM BI Mobile

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The $450,000 $300,000 Question:

Copyright © 2012 Accenture All Rights Reserved.

OSSM

If I'm a customer who licensed

the BI Foundation Suite, but have

no plans to develop a scorecard,

is OSSM useless to me?

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The $349 Answer:

Copyright © 2012 Accenture All Rights Reserved.

OSSM

Of course not, as long as you

think of OSSM as just another

developer tool within OBIEE

which allows you to build "stuff."

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The Un-Scorecard Manual For OSSM

•For Your Consideration: OSSM

•The Advantages of the KPI Object

•Features OBIEE Would Die For

•Views "Answers" Doesn't Have • The Fine Print

Copyright © 2012 Accenture All Rights Reserved.

Page 6: Mc ginley   oracle scorecard & strategy management

For Your Consideration: OSSM

Copyright © 2012 Accenture All Rights Reserved.

Page 7: Mc ginley   oracle scorecard & strategy management

OSSM: The Basics

Copyright © 2012 Accenture All Rights Reserved.

OBIEE

RPD

KPI

Scorecard

Scorecard

Document

(”View")

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Developing In OBIEE 11g

Copyright © 2012 Accenture All Rights Reserved.

"Analysis" "Scorecard" "Report"

Pixel-Perfect Reports Analytical Reports KPI Reports

Interactive Views

Put on a Dashboard

Very Graphical

Prompt-able

Very Graphical

Interactive Views

Put on a Dashboard

Prompt-able

Interactive Views

Put on a Dashboard

Very Graphical

Prompt-able

Page 9: Mc ginley   oracle scorecard & strategy management

Why Not Consider OSSM For Regular BI?

Copyright © 2012 Accenture All Rights Reserved.

"Analysis"

"Scorecard" "Report"

Developer

Trifecta!

Pssst...scorecards can do a few things

easier and faster than analyses can!

Page 10: Mc ginley   oracle scorecard & strategy management

The Advantages of the KPI Object

Copyright © 2012 Accenture All Rights Reserved.

Page 11: Mc ginley   oracle scorecard & strategy management

The KPI Object: Full of Essential Vitamins

• 'Actual' & 'Target' Data – You don't have to interpret

these fields literally - the formula editor allows them to be anything

– Built-in comparison metrics

• Owner – Someone to contact about the

measure, which could be interpreted as built-in support

• Trending – Built-in metric and conditional

formatting

– Automatic chart generation

• More advanced conditional formatting options – Thresholds can be defined by

other columns

– Logic for high/low is better

– Scoring

– No data options

• Related Documents – Easy way to access help files

• Custom Attributes – Easy way to show up to 5

additional metrics

Copyright © 2012 Accenture All Rights Reserved.

Page 12: Mc ginley   oracle scorecard & strategy management

Actual VS Target Data

Copyright © 2012 Accenture All Rights Reserved.

Targets can be anything: a real target, a prior period value, or a hard coded target. A more valuable option is

to choose another metric or a filtered metric to compare for a more sophisticated analysis.

Page 13: Mc ginley   oracle scorecard & strategy management

Contact Owner

Copyright © 2012 Accenture All Rights Reserved.

The ability to

route messages

tied to a KPI

creates a built-in

support system.

Page 14: Mc ginley   oracle scorecard & strategy management

Trending

Copyright © 2012 Accenture All Rights Reserved.

KPIs have built-in

trending, saving a

developer time

from creating

metrics, views,

and conditions.

Page 15: Mc ginley   oracle scorecard & strategy management

Conditional Formatting

Copyright © 2012 Accenture All Rights Reserved.

KPI states are

easier to create

and more

advanced than

conditional

formatting.

Page 16: Mc ginley   oracle scorecard & strategy management

Custom Attributes

Copyright © 2012 Accenture All Rights Reserved.

Custom attributes

can be shown or

hidden by the

user and can

provide additional

detail.

Page 17: Mc ginley   oracle scorecard & strategy management

Features OBIEE Would Die For

Copyright © 2012 Accenture All Rights Reserved.

Page 18: Mc ginley   oracle scorecard & strategy management

The OSSM Intangibles

• Comment threading – A common request in OBIEE

can provided using a true comment interface

• Dimension PoV Bar – Created automatically for every

dimension attached to a KPI in the scorecard

– Forward and Back buttons allow easy navigation

• Related documents – Link to anything in the catalog

or web server on any type of object in the scorecard.

• Objectives – Aggregate dissimilar metrics

into a single score

– Ability to aggregate based on weights, best case, worst case, etc.

• KPI Agents – Faster and easier to create for a

less savvy user.

– Very specific and predictable.

– Prompt-able.

Copyright © 2012 Accenture All Rights Reserved.

Page 19: Mc ginley   oracle scorecard & strategy management

Comment Threads

Copyright © 2012 Accenture All Rights Reserved.

A built-in

comment thread

interface is better

than a clunky

write back or AF

one.

Page 20: Mc ginley   oracle scorecard & strategy management

Point of View Bar VS Dashboard Prompts

Copyright © 2012 Accenture All Rights Reserved.

VS The PoV bar

automatically

creates prompts

for all dimensions

used by KPIs.

Page 21: Mc ginley   oracle scorecard & strategy management

Related Documents

Copyright © 2012 Accenture All Rights Reserved.

Help users by

linking to related

content, both

unstructured and

OBIEE-built.

Page 22: Mc ginley   oracle scorecard & strategy management

Objectives

Copyright © 2012 Accenture All Rights Reserved.

Objectives offer a

way to aggregate

dissimilar metrics

to create a score

using various

options.

Page 23: Mc ginley   oracle scorecard & strategy management

Analysis Agents VS KPI Agents

Copyright © 2012 Accenture All Rights Reserved.

VS

KPI agents have a much

simpler interface to create

them, you can easily filter, or

pin, dimensions, and the

conditions are straightforward.

Page 24: Mc ginley   oracle scorecard & strategy management

Views "Answers" Doesn't Have

Copyright © 2012 Accenture All Rights Reserved.

Page 25: Mc ginley   oracle scorecard & strategy management

OSSM Documents, or "Views"

• KPI Watchlist

• Strategy Map

• Cause and Effect Map

• Strategy Tree/Wheel

• Custom View

Copyright © 2012 Accenture All Rights Reserved.

How can these views be used for regular BI?

Page 26: Mc ginley   oracle scorecard & strategy management

OSSM Documents, or "Views"

• KPI Watchlist – Summary bar for status

– Unique pivot view

– Full sorting & analyze

• Smart KPI Watchlist – Built-in selector for view

– Built-in ranks/filters/sorts

• Cause & Effect Map – Guide a user to why a metric

value is the way it is

• Strategy Map – Monitor a business process and

identify areas of breakdown

• Strategy Tree/Wheel – Create alternative hierarchies

and groupings, even across dimensions

– View data that isn't there without creating outer joins

• Custom View – View non-geographic

dimensions spatially/visually

Copyright © 2012 Accenture All Rights Reserved.

Page 27: Mc ginley   oracle scorecard & strategy management

KPI Watchlist - User Selectable Columns

Copyright © 2012 Accenture All Rights Reserved.

Watch lists allow

the user to hide or

show columns

right on the

dashboard.

Page 28: Mc ginley   oracle scorecard & strategy management

Smart KPI Watchlist - User Interactivity

Copyright © 2012 Accenture All Rights Reserved.

A smart watch list

allows the user to

choose where to

focus on a

scorecard,

allowing for

incredible

flexibility in one

object if objectives

or initiatives are

used wisely.

Page 29: Mc ginley   oracle scorecard & strategy management

Smart KPI Watchlist - Built-in Ranks/Sorts

Copyright © 2012 Accenture All Rights Reserved.

They also have a

built-in filtering,

sorting, and

ranking features

that are intuitive.

Note: smart

watch lists are

only available in

11.1.1.6.2BP1

and look slightly

different than the

version shown

here, which is for

illustrative

purposes.

Page 30: Mc ginley   oracle scorecard & strategy management

Strategy Map - Monitor Process Flows

Copyright © 2012 Accenture All Rights Reserved.

Create a swim-lane report to

monitor the performance of a

process, using perspectives

as the different lanes in the

process.

Page 31: Mc ginley   oracle scorecard & strategy management

Cause and Effect Map - Answer Why

Copyright © 2012 Accenture All Rights Reserved.

Help a user understand why a

metric is bad by taking them

to a view that shows them

contributing factors.

This is/was the promise of

guided navigation, but

provides a visualization that

actually supports it.

Page 32: Mc ginley   oracle scorecard & strategy management

Strategy Tree - Custom Hierarchies

Copyright © 2012 Accenture All Rights Reserved.

Create alternate

or cross-

dimension drill-

downs using

filtered KPIs of

the same metric.

Page 33: Mc ginley   oracle scorecard & strategy management

Custom View - Spatial For The Rest Of Us

Copyright © 2012 Accenture All Rights Reserved.

Use this as a compliment to

Map Views for dimensions

other than geography.

Page 34: Mc ginley   oracle scorecard & strategy management

The Fine Print

Copyright © 2012 Accenture All Rights Reserved.

Page 35: Mc ginley   oracle scorecard & strategy management

The Fine Print

• Monster SQL statements

• Caching gets tricky

• Room for maturity

• Some things don't quite work the way you want them to as your requirements get more complex

Copyright © 2012 Accenture All Rights Reserved.

Page 36: Mc ginley   oracle scorecard & strategy management