mbta winter prep fall 2015
DESCRIPTION
MBTA Operations/Winter Resiliency Improvement Plan UpdateTRANSCRIPT
1
Commonwealth of Massachusetts
MBTA Operations / Winter Resiliency Improvement Plan Update
September 23, 2015
2
MBTA At-A-Glance
124 heavy rail and light rail stations
8,800 bus stops
137 commuter rail stations
1,050 signals
895 switches
80 Interlockings
846 miles of track
740 bus route miles
10 bus yards and shops
7 subway facilities
3 commuter rail facilities
2,660 revenue vehicles
3
4
Switches
5
6
Third Rail
7
8
Overview
MBTA Winter Resiliency Plan Update
On June 4, 2015 the Baker Administration announced an $83.7m MBTA Winter Resiliency Improvement Plan.
The MBTA is implementing a multi-faceted program to improve infrastructure conditions, enhance revenue service vehicles, add specialized snow equipment, contract for support services, strengthen customer communications and deliver a new Snow and Ice management plan.
9
Key Facts
Infrastructure Resiliency
Orange Line – 3rd rail heater replacement Oak Grove to Sullivan Station Forest Hills to Ruggles
Red Line – 3rd rail and heater replacement JFK to North Quincy Stretch goal: Quincy Center
Right of way snow fencing
* KPI- Red Line and Orange Line Scorecard
Benefits:
New 3rd rail increases power transmission and mitigates ice
build up.
10
Key Facts
Vehicles and Equipment Resiliency
Revenue vehicles Additional mounted snow plows Increased stock of traction motors Traction motor air intake baffle – Orange
Line Anti-icing deployment
Snow Fighting Equipment Purchase of rail-borne snow throwing
equipment Offseason overhauls and repairs
Benefits:
More plows reduce snow build-up in revenue service
and protects vehicles.
Anti-icing improves reliability
of power transmission.
11
Key Facts
Snow and Ice Operations Program
Incident classification (Level 1-5)
Storm Desk – Centralized Resource Management and Reporting.
Snow and Ice Management System (SIMS)
Enhanced Emergency Operations Center
New ROW weather sensors at key areas
On-Call Snow Removal Contractors
Winter Drills and Exercise Program
Benefits:
Preparedness and Response Flexibility
12
Key Facts
MassDOT Storm Desk Coordination
The MEMA ESF1 Transportation Desk is staffed by MassDOT Security and Emergency Management and the Highway Operations Center
MEMA ESF1 Desk / Highway Storm Desk Coordination:Collaborate to share roadway impact updates and situation reportsMEMA inquiriesCoordinate resource requests with the Highway Division Districts (1-6) MEMA ESF1 Desk / MBTA Storm Desk Coordination:Share transit service updates and collaborate on other storm related issues, such as MEMA inquiries Coordinate resource requests to or from the MBTA with the MBTA Storm Desk and MEMA Resources
13
Key Facts
Customer Communications
Call Center overflow contract in place. Testing in process. Go-live ready Nov 2.
In-station customer support staff being recruited September, trained in October.
Customer Communication and coordination staff assigned to Emergency Operations Center.
Benefits:
Increased call capacity.
Larger, more consistent in-
station presence.
Additional information before the season begins.
14
Immediate Actions and Next Steps
Score Card Created for Infrastructure Progress Master Program Schedule – Tracks Program Tasks
Milestone / Deliverable Completion DateFinalize Snow and Ice Operations Plan Early October
Table Top Drill Late October
Call – Center Overflow Contract Early November
Recruit and Train Emergency Customer Support Staff Early November
Snow Fighting Equipment Delivery November – December
Functional Drill Early December
Red Line 3rd Rail and 3rd Rail Heater (JFK – Wollaston) Early December
Orange Line 3rd Rail Heater Replacement (Oak Grove – Sullivan) Early December
Orange Line 3rd Rail Heater Infrastructure (Ruggles - Forest Hills) Early December
15
Commonwealth of Massachusetts Daily Meeting Presentation
MBTA/Keolis Commuter RailSeptember 21, 2015
16
Overview:
• Key Objective
• Integrated Team Approach
• Communication Flow Chart
• Responsibility Matrix
• Capital Investment
• Winterization Checklist
• Snow Champion
• Snow Schedule
o Storm Related Level of Service
o Communication to Customers
Commuter Rail Snow Infrastructure Resiliency PlanOverview
17
Key Snow Equipment Infrastructure Improvements
• Snow Fighters• Front End Loaders• Snow Tractors• Swing Loaders• Trailer Mounted Generators• 100 Ton Snow Melter• Snow BlowersOther Resiliency Equipment• Pumps• Lights
Snow Heaters/Blowers Rehab Plan• Critical Interlockings
o 18 Locations 10 South Side 8 North Side
• Deicing equipment for BET and Southampton
Commuter Rail Snow Infrastructure Resiliency PlanMassDOT Capital Investment
Capital Investment
• $32 Mo $22 M Federal Fundso $10 M State Funds
18
Snow Removal Processes
• Clear Main Lines• Clear Facilities• Clear StationsWinter Readiness Plan
• Comprehensive Training• 104 Traction Motors Replaced• Spare Traction Motors & Built Up Combos • Winterization Checklist
o Locomotiveso Coacheso Work Equipmento Track & Signal
Commuter Rail Snow Infrastructure Resiliency PlanWinter Readiness Plan
19
Customer Service
• Depending on storm severity, customers will be
informed of service levels through “T” Alerts and
Social Media.
• Storm schedules will be included in the November
schedule revisions.
• Based on storm levels Customer Service staff will
be deployed to key locations.
• Media coordination
• Close coordination with transportation modes
Commuter Rail Snow Infrastructure Resiliency PlanCustomer Service