mba in international hospital and healthcare...
TRANSCRIPT
MBA in International Hospital and Healthcare Management
Academic Programmes
Professional Programmes
Seminars
Executive Education
Corporate Programmes & Services
Research
International Advisory
Academic Programmes
in partnership with
�
3 Entrepreneurial, international, intercultural
4 Five good reasons
5 Programme schedule
6 Programme structure
8 HEC Montréal
9 Frankfurt School of Finance & Management
10 Organisation and investment
11 Your contacts
Contents
�ENTREPRENEURIAL, INTERNATIONAL, INTERCULTURAL
Entrepreneurial, international, intercultural
The healthcare industry has become one of the biggest and most dynamic industries in many countries of the world. Therefore, many healthcare institutions are looking for entrepreneurial-minded and dynamic managers, who can master the challenges of this high-potential market. The Frankfurt School, in partnership with HEC Montréal, aims to equip managers with the skills required for tomor-row‘s international healthcare divisions and institutions.
Objectives
The MBA Programme in International Hospital and Healthcare Management develops entrepreneurial man-agers equipped with advanced skills and expertise to master the challenges in a globalised healthcare sector. The MBA in International Hospital and Healthcare Man-agement is unique in its teaching and practical approach, seeking to transcend national borders and ways of thinking worldwide. It aims at bringing together a unique group of academic experts from Frankfurt School, HEC Montréal and other prestigious institutions and practitioners from a wide array of national healthcare systems and institu-tions. The programme members gain a firm understand-ing of current management concepts and learn how to analyse, compare and contrast national healthcare sys-tems world-wide and their implications for hospital and healthcare management. Through residential modules in selected relevant locations world-wide, the programme members will identify best practices, develop a broad un-derstanding of intercultural issues and build an interna-tional network of professionals leading the debate in de-veloping the global healthcare and hospital sectors.
The “International Hospital and Healthcare Management (MBA)” has a practical focus on industry and healthcare. The knowledge acquired in the study modules immediately flows into management practice.
Partnership Frankfurt School of Finance & Management with HEC Montréal
Two prestigious business schools pool their knowledge in international hospital and healthcare management to deliv-er a world-class programme. Highly qualified lecturers from both universities teach a research-based applied approach of hospital management with the intensive use of case studies and group work, also from other industrial sectors. Frankfurt School hosts two modules, HEC Montréal hosts one module. Additionally, professors from both universities will teach in other modules in selected relevant locations.
“In particular the international
approach was very interesting
and the case studies and the
discussions in class made it
easy to adapt issues from a
theoretical level to an opera-
tional one. It was an important part of my idea of
a lifetime learning process.”
Bernie Poh
CEO Mount Elizabeth Hospital, Singapore
MBA, Graduate 2003
This programme has been accredited by FIBAA. See www.fibaa.com for more information.
This programme has been accredited by EPAS.See www.efmd.org for more information.
�
When you opt for a course of study at Frankfurt School of Finance & Management, you are also choosing to benefit from the immediate proximity of prestigious market players and their concentrated expertise. But there are other ad-vantages, too:
Five good reasons to study at Frankfurt School
Practical focusAll programmes offered by the Frankfurt School are designed to ensure optimal integration of theory with practice. You will be taught by high-profile practition-ers and experienced specialists, using up-to-date case studies based on real-world scenarios. The studies are characterised by their strong focus on practi-cal projects.
ResearchTeaching and research are closely intertwined. New research findings are immediately fed into the teach-ing environment. At the same time, theories and
“The Frankfurt School of-
fers its students a unique
blend of discerning aca-
demic standards and
strong practical focus.
Our close contacts with
the corporate sector and
our research projects at
top international level ensure that our course con-
tents are always in tune with the latest state of the
art – which means that our graduates are too.”
Professor Dr. Michael H. Grote
Vice President Teaching
Frankfurt School of Finance & Management
methods are continuously being upgraded to reflect current business practice. As a result, we are con-stantly updating our syllabus.
Multicultural setting Your studies will take place in a multicultural setting. As a result, during the programme you will develop a feel for the specific cultural conditions and expecta-tions that prevail in international business circles.
StatusIn national and international university rankings, the Frankfurt School regularly appears among the top-ranked institutions. As a student, you will benefit from the university’s outstanding reputation in aca-demic and business communities, while you are stud-ying and also in your working life.
NetworkingYou will be studying alongside international stu-dents who, like you, completed their first degree course with distinction. In the course of working and debating with them, you will develop your own personal network of contacts, establishing friend-ships that will bring significant benefits throughout your subsequent career.
FIVE GOOD REASONS
�
Programme schedule
PROGRAMME SCHEDULE
“I joined the MBA programme at the Frankfurt School because I was interested in develo-
ping a best practice model in healthcare. The programme shows and compares the diffe-
rent healthcare systems in the world. By studying the different systems I am able to help
improve the system in my own country and therefore contribute to the development of
society, especially in healthcare.”
Mohammed Dogo-Mohammed
Executive Secretary / CEO
National Health Insurance Scheme (NHIS), Nigeria
Module 1 Frankfurt/M, Germany Introduction to Business and Economics
Module � Milan, Italy Managing Financial Resources & Hospital Controlling
Module � India Management in Different Health Systems
Module � Dubai, UAE Market-Oriented and Strategic Management
Module � e-based Submit Assignment Business Plan
Module 6 Singapore Quality and Process Management in Healthcare
Module 7 Montréal, Canada Managing the Organisation and IT
Module 8 e-based, due in Module 9 Integrated Management (Markstrat Simulation)
Submission of Master‘s thesis
Module 9 Vienna, Austria Value Chain Management
Module 10 Frankfurt/M, Germany Human Resource, Ethics and Intercultural Management
Locations are subject to change
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Programme structure
Module 1 Module � Module � Module � Module � (e-based)
Introduction to Business & Economics
The module introduces central basic concepts and frameworks of business administration and eco-nomics. This broadens understanding of economic environments and the organisation that the student is working in and its environment. Special emphasis is placed on aspects of accounting and investment decisions and how they affect an organisation’s overall performance. Additionally, the students will participate in team-building and networking exer-cises to foster intercultural understanding and team dynamics within the group.
Managing Financial Resources/ Hospital Controlling
Building on financial accounting introduced in Module 1, investment and financing decisions of hospital managers are analysed. Special empha-sis is given to the risk and reward trade-off, basic financial management tools, available finance instruments, and decisions regarding the opti-mal financial structure of an entity. The second part introduces basics of managerial accounting and decision making in hospitals. Students learn methods and techniques of cost accounting, cost management systems and performance control-ling. Special emphasis is placed on strategic and organisational controlling aspects.
Management in Different Health Systems
In this module, participants are introduced to a framework in institutional economics and eco-nomic policy that serves as the basis to analyse and compare various health systems around the world through the course of the whole MBA pro-gramme. Furthermore, participants learn how to manage healthcare systems in an effective and targeted way and how to create the ideal health-care system for the 21st century.
Market-Oriented and Strategic Management
The development and implementation of a co-herent corporate strategy is one of the main measures of success for a company or organi-sation. In this module, the most important ele-ments of strategic planning will be discussed. Furthermore, participants learn how to create a market-driven hospital and healthcare environ-ment using different marketing tools.
Business Plan
After four modules, students should develop a business plan for a real investment to observe the issues and problems arising from applying the concepts in a real setting.
Module 6 Module 7 Module 8 (e-based) Module 9 Module 10
Quality and Process Management
In this module, participants will look at the processes in their organisations with a special focus on how to implement patient safety, quality and process-orientation and reengineer business processes within healthcare institutions. It presents the fun-damental parameters of quality and processes and the levers to manage them. Also in this module, a Six Sigma seminar is included.
Managing the Organisation and IT
Participants are introduced to the principles of how organisations work. Then, they learn how to en-hance organisational structures and performance in healthcare institutions, how to manage projects and the effects and aspects of IT in the healthcare business.
Integrated Management/Markstrat Simulation
This module serves as a milestone in the pro-gramme, bringing the contents of all the previous modules together to look at the organisation as a networked system where individual decisions af-fect other areas and the overall performance of the organisation.
Value Chain Management
This module addresses the material flow within an organisation, taking into account the specifics in a healthcare environment. Participants are in-troduced to the principles of logistics, purchasing and facility management as well as supply chain management as an extended network based ap-proach. They also gain a better understanding of the role e-processes play.
Human Resource, Ethics & Intercultural Management
In Human Resource Management, participants learn how to develop and maintain human resourc-es potential in a healthcare environment from the perspective of a leader and manager. In Intercultur-al Management, they build on their own experienc-es during the programme to learn how to become an effective international manager, how to lead and motivate, foster co-operation and create synergies. Additionally, various topics on the ethics in hospital and healthcare management are discussed. At the end of the study programme, the question is raised, how management and cost efficiency is going along with excellent care of patients.
The modules / locations may be changed.
6 PROGRAMME STRUCTURE
7
Module 1 Module � Module � Module � Module � (e-based)
Introduction to Business & Economics
The module introduces central basic concepts and frameworks of business administration and eco-nomics. This broadens understanding of economic environments and the organisation that the student is working in and its environment. Special emphasis is placed on aspects of accounting and investment decisions and how they affect an organisation’s overall performance. Additionally, the students will participate in team-building and networking exer-cises to foster intercultural understanding and team dynamics within the group.
Managing Financial Resources/ Hospital Controlling
Building on financial accounting introduced in Module 1, investment and financing decisions of hospital managers are analysed. Special empha-sis is given to the risk and reward trade-off, basic financial management tools, available finance instruments, and decisions regarding the opti-mal financial structure of an entity. The second part introduces basics of managerial accounting and decision making in hospitals. Students learn methods and techniques of cost accounting, cost management systems and performance control-ling. Special emphasis is placed on strategic and organisational controlling aspects.
Management in Different Health Systems
In this module, participants are introduced to a framework in institutional economics and eco-nomic policy that serves as the basis to analyse and compare various health systems around the world through the course of the whole MBA pro-gramme. Furthermore, participants learn how to manage healthcare systems in an effective and targeted way and how to create the ideal health-care system for the 21st century.
Market-Oriented and Strategic Management
The development and implementation of a co-herent corporate strategy is one of the main measures of success for a company or organi-sation. In this module, the most important ele-ments of strategic planning will be discussed. Furthermore, participants learn how to create a market-driven hospital and healthcare environ-ment using different marketing tools.
Business Plan
After four modules, students should develop a business plan for a real investment to observe the issues and problems arising from applying the concepts in a real setting.
Module 6 Module 7 Module 8 (e-based) Module 9 Module 10
Quality and Process Management
In this module, participants will look at the processes in their organisations with a special focus on how to implement patient safety, quality and process-orientation and reengineer business processes within healthcare institutions. It presents the fun-damental parameters of quality and processes and the levers to manage them. Also in this module, a Six Sigma seminar is included.
Managing the Organisation and IT
Participants are introduced to the principles of how organisations work. Then, they learn how to en-hance organisational structures and performance in healthcare institutions, how to manage projects and the effects and aspects of IT in the healthcare business.
Integrated Management/Markstrat Simulation
This module serves as a milestone in the pro-gramme, bringing the contents of all the previous modules together to look at the organisation as a networked system where individual decisions af-fect other areas and the overall performance of the organisation.
Value Chain Management
This module addresses the material flow within an organisation, taking into account the specifics in a healthcare environment. Participants are in-troduced to the principles of logistics, purchasing and facility management as well as supply chain management as an extended network based ap-proach. They also gain a better understanding of the role e-processes play.
Human Resource, Ethics & Intercultural Management
In Human Resource Management, participants learn how to develop and maintain human resourc-es potential in a healthcare environment from the perspective of a leader and manager. In Intercultur-al Management, they build on their own experienc-es during the programme to learn how to become an effective international manager, how to lead and motivate, foster co-operation and create synergies. Additionally, various topics on the ethics in hospital and healthcare management are discussed. At the end of the study programme, the question is raised, how management and cost efficiency is going along with excellent care of patients.
Specialist Evening Sessions or Round Tables
Basic Business Knowledge How to become familiar with the terminology and concepts of business and management.
Basic Medical Knowledge How to become familiar with basic medical terminology and principles as a requirement for the decision-making process.
Personal Development and Communication
How to become a more efficient manager, communicator and team leader in a multi-cultural environment.
Special Training Presentation techniques, meeting tech-niques and strategies, time management.
7PROGRAMME STRUCTURE
8
HEC Montréal – Always at the forefront
International, forward-thinking and well respected – just a few words that define HEC Montréal, one of the top management schools in the world. Canada’s first business school, founded in 1907 by the Chamber of Commerce of Montréal, HEC Montréal marked its 100th anniversary in 2007. In its century-long history, the School has established an enduring tradition of cutting edge thinking in all fields ranging from teaching, research and international initiatives to executive programmes for middle and top managers.
With some 250 career professors, the school boasts a multi-disciplinary teaching faculty of unparalleled size and an ex-tensive menu of 35 management programmes offering a range of degrees from BBA to Ph.D. level. The 12,000 stu-dent population, including 3,300 students and permanent residents from no fewer than 100 countries, makes HEC Montréal one of Canada’s largest business schools.
HEC Montréal is the first North American school to si-multaneously hold accreditations from the AACSB Inter-national (Association to Advance Collegiate Schools of Business), EQUIS (European Quality Improvement Sys-tem) and AMBA (The Association of MBAs). The “triple crown” recognition confirms the quality of the School’s study programmes, the calibre of its students and faculty, and the excellence of the guidance provided to students.
HEC Montréal ranked in the top 10 in Business Week’s in-ternational listing of MBA programmes in 2004 and 2006, the top 20 in Forbes’ biennial international ranking in 2003, 2005 and 2007, and appeared in the 2006 edition of the “Which MBA? Guide” published by The Economist, which rates the top 100 MBA programmes around the world.
HEC Montréal’s international character is evident in its strategies and activities. It is the only school in North America with a trilingual cohort – a group of BBA students studying in French, English and Span-ish. HEC Montréal also offers the largest internation-al exchange programme in Canada. The School has many partnerships with businesses and local as well as international organizations in numerous countries through its International Projects department.
Indeed, the International Projects department har-nesses the best qualified resources from many fields of management to deliver its multidisciplinary services and expertise. For the past 35 years, it has developed partnerships with a variety of institutional and industry partners to manage complex, large-scale international development initiatives and projects in many Europe-an, African, Latin American and Asian countries.
At HEC Montréal, over twenty professors actively con-tribute to advancing management of the healthcare and social services network, from various perspectives: manager training, consulting, coaching of management teams, conducting commissioned studies, and develop-ing methodologies and tools for specific actions.
To sum up, with an openness to globalisation, HEC Montréal is dedicated to fostering ongoing leadership in teaching, research, technology and multilingualism in order to prepare students for their future roles as managers and management experts, and, ultimately, to help them become active contributors to society.
MONTRÉAL8
9
Frankfurt School of Finance & Management
Financial and management issues form the nucleus of all the university’s courses and continuing education pro-grammes. Every student receives a thorough grounding in the knowledge and methodology that are essential for an in-depth understanding of management processes and structures.
The Frankfurt School‘s seven fields of activity
Academic Programmes Professional Programmes Seminars Executive Education Corporate Programmes & Services Research International Advisory
The Frankfurt School of Finance & Management is an international private academic institution for research, teaching and consultancy. By being close to leading companies, particularly in Germany, and enjoying an ex-cellent reputation around the world for its research, the School provides the link between theory and practice. Its forward-looking finance and management strategies and training of future executives help shape best prac-tice in the sector on a lasting basis. The Frankfurt School is a state-recognised university with the authority to award full degrees.
Created out of the Bankakademie and the Hochschule für Bankwirtschaft (HfB), the Frankfurt School can look back over more than 50 years of educational expertise. Today, the Frankfurt School offers an extensive portfolio of nationally and FIBAA-accredited academic study pro-grammes, from Bachelor’s to general and specialist Master’s and doctoral (Ph.D.) programmes. These are accompanied by numerous vocational programmes and seminars, by means of which experienced professionals can expand their knowledge and skills.
Frankfurt School of Finance & Management has focused its research activities at four research centres, each with its own distinctive core competency. The research centres are engaged in ongoing exchanges of knowledge with academic and commercial partners, thereby ensuring that their programme contents are constantly re-attuned to the latest state of the art. Frankfurt School’s International Advisory department (formerly Bankakademie International) has an impressive track record of expertise in microfinance, housing finance, SME finance and fund management (e.g. European Fund for Southeast Europe).
FRANKFURT SCHOOL OF FINANCE & MANAGEMENT
“I joined the MBA pro-
gramme at the Frankfurt
School to broaden my
management skills and
make it applicable to
the healthcare industry.
I can use the knowledge
to help my organisation
to grow and maintain its leading position in an
increasingly competitive market.”
Julia Chow
Director of Corporate Communications
Quality HealthCare Asia Limited
MBA, Graduate 2004
10 ORGANISATION AND INVESTMENT
Your MBA degree
Students‘ performance will be evaluated through writ-ten examinations, class participation, individual and team assignments, oral presentations, group projects, and the Master‘s thesis. This important part of the programme is a practically-oriented research project in which the know-ledge and skills acquired through the programme are ap-plied to a real-life management problem. The MBA is de-livered by Frankfurt School of Finance & Management in partnership with HEC Montréal. After successful comple-tion of the programme, the degree of MBA in Internation-al Hospital and Healthcare Management will be conferred by Frankfurt School of Finance & Management.
How to apply
The programme starts end of September. If you are in-terested in the study programme, please apply by 15th of May. Your application may also be considered after this deadline if there are places still available. However, based upon our experience, the demand for places is very high. Thus, we recommend that you meet the application deadline as it is in your best interest to do so. Acceptances are made based upon the date the applications were received.
In addition to your completed application form (www.frankfurt-school.de/application_ihm), you will also need to provide us with:
Supporting documentation (e.g. CV, copies of universi-ty degree certificates, professional qualifications etc.)
Evidence of your English-language skills (TOEFL or equivalent) and
An up-to-date colour photograph
Organisation and investment
Fact sheet
Major: International Hospital and Healthcare Management
Target group: Specialists and managers from all over the world – doctors, econo-mists, pharmacists, engineers, ad-ministrators, consultants and lawyers who are all pursuing a management career in hospitals, healthcare institu-tions and companies worldwide and wish to acquire additional manage-ment qualifications to enhance their professional skills
Degree: MBA
Duration: 10 modules/19 months
Location: Europe, Asia, Middle East, Canada
ECTS: 65 points
Language: English
Minimum entry University degree, three to fiverequirements: years’ professional experience, English language skills (min. 80 points TOEFL (iBT) or equivalent)
Tuition fees: 28,000 Euro (including study material, excluding travel costs)
Accreditated by: FIBAA, EPAS
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Your contacts
No matter what assistance or information you need regarding your continuing education, we will gladly help you decide whether the MBA in International Hospital and Healthcare Management programme is right for you. The Student Services Office is ready and waiting to answer your questions; we look for-ward to hearing from you.
Further information can be found at: www.frankfurt-school.de/ihm
Disclaimer
The contents of this brochure are current at the time of going to press. All information published in this brochure is intended merely to provide a gen-eral overview of the study programme: Frankfurt School of Finance & Management reserves the right to modify the curriculum, the schedule or any parts thereof. The same applies to the tuition fees and in-ternal and external examination fees. For the latest updates, please contact our Student Services Office.
Your contact persons:
Prof. Dr. Rainer Sibbel Academic Director
Dr. Christina Heiss Programme Manager
Galia AlessiRelationship Management
Tel. +49 (0)69 154008-139 [email protected]
© 2010 Frankfurt School of Finance & Management
Sonnemannstrasse 9–11
60314 Frankfurt am Main
Germany
Tel. +49 69 154008-0
Fax +49 69 154008-650
www.frankfurt-school.de/ihm
in partnership with
HEC Montréal was the first business
school in North America to receive
the three most prestigious accredita-
tions in its field.
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