mba--- financial managrment
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BBA 473
Strategic Planning andPolicy Analysis
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Course Objective
To look at an organization from the CEOs
perspective and to understand the necessity
of leadership and entrepreneurship in an
organization. The organizations strengths,
weaknesses, opportunities and threats must
be analyzed in order to formulate a strategicplan of action, goals, and controls to meet
those goals.
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Course Outcomes
Develop the students capacity to think
strategically about a company, its business
position, and how it can gain sustainable
competitive advantage.
Build skills in conducting strategic analysis
in a variety of industries, especially toprovide the student with a stronger
understanding of competitive challenges.
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Course Outcomes
Give students hands on experience in
crafting business strategy, reasoning
carefully about strategic options, using
what-if analysis to evaluate alternatives, and
making strategic decisions.
Improve students ability to manage theorganizational process by which strategies
get formed and executed.
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Course Outcomes
Integrate the knowledge gained in earliercore courses in the business school
curriculum. Develop powers of managerial judgment
and improve ability to create resultsoriented action plans.
Elevate importance of ethical principles,personal and company values.
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What is Strategic Management?
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If you dont know where youre
going, youre liable to wind upsomeplace else!
-- Yogi Berra
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Plans are nothing;
planning is everything!
-- Dwight D. Eisenhower
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What do we mean by strategy?
Strategy is grounded in the array of
competitive moves and business approaches
management depends on to produce
successful performance.
Strategy is managements game plan for
strengthening the organizations position,pleasing customers, and achieving
performance targets.
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Without a strategy,
managers have:
No thought-out course to follow
No roadmap to manage by
No action program to produce the
intended result
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Good strategy and
good strategy execution
are the most trustworthy signsof good management.
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Three Fundamental
Strategic Questions
Where are we currently?
Where do we want to be in the future?
How will we get there?
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Strategic planning is adisciplined effort to produce
fundamental decisions and
actions that shape and guidewhat an organization is,
what it does, andwhy it does it.
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Benefits of Strategic Planning Increased effectiveness
Increased efficiency
Improved understanding and better learning
Better decision making
Enhanced organizational capabilities
Improved communications and public relations Increased political support
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What does a companys
strategy consist of?
How to satisfy customers
Broad or narrow product line?
Amount of customer service provided?
How to grow the business
Concentrate on a single business strategy?
Diversify into related or unrelated industries?
Expand globally?
Company strategies concern:
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How to respond to changing industry andmarket conditions
How best to capitalize on new opportunities
How to manage each functional piece of thebusiness
How to achieve strategic and financial
objectives
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Sustained Competitive AdvantageSustained Competitive Advantage
AboveAbove--Average ReturnsAverage ReturnsReturns in excess of what an investor expects toReturns in excess of what an investor expects to
earn from other investments with similar riskearn from other investments with similar risk
Occurs when a firm develops a strategy thatOccurs when a firm develops a strategy thatcompetitors are not simultaneously implementingcompetitors are not simultaneously implementing
Provides benefits which current and potentialProvides benefits which current and potentialcompetitors are unable to duplicatecompetitors are unable to duplicate
Strategic CompetitivenessStrategic CompetitivenessAchieved when a firm successfully formulatesAchieved when a firm successfully formulates
and implements a valueand implements a value--creating strategycreating strategy
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which are required for firms to achieve:which are required for firms to achieve:
AboveAbove--Average ReturnsAverage Returns
Strategic CompetitivenessStrategic Competitiveness
Sustained Competitive AdvantageSustained Competitive Advantage
The Strategic Management ProcessThe Strategic Management Process
Involves the full set of:Involves the full set of:
ActionsActionsCommitmentsCommitments DecisionsDecisions
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Components of
Strategic Management Process Recognizing and evaluating external and
internal environment.
Development of strategic mission.
Strategy Formulation
Strategy Implementation
Evaluation of performance
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Rapid technological changes Rapid technological changes
Rapid technology diffusions Rapid technology diffusions
Dramatic changes in
information and
communication technologies
Dramatic changes in
information and
communication technologies
Increasing importance of
knowledge
Increasing importance of
knowledge
Fundamental nature of
competition is changing
Fundamental nature of
competition is changingThe pace of change
is relentless....
and increasing
The pace of change
is relentless....
and increasing
Traditional industry
boundaries are
blurring, such as...
Traditional industry
boundaries are
blurring, such as... Computers
Telecommunications
Computers
Telecommunications
21st Century Competitive Landscape21st Century Competitive Landscape
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The global economy is
changing
The global economy is
changing
People, goods, services andideas move freely across
geographic boundaries
New opportunities emerge
in multiple global markets
Markets and industries
become more
internationalized
People, goods, services andideas move freely across
geographic boundaries
New opportunities emerge
in multiple global markets
Markets and industries
become more
internationalized
Traditional sources of
competitive advantage
no longer guarantee
success
Traditional sources of
competitive advantage
no longer guarantee
success
New keys to success
include:
New keys to success
include:
Flexibility Innovation
Speed
Integration
Flexibility Innovation
Speed
Integration
21st Century Competitive Landscape21st Century Competitive Landscape
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Stakeholders:Stakeholders: Groups who are affected by a firmsGroups who are affected by a firmsperformance and who have claims on itsperformance and who have claims on itswealthwealth
The firm must maintainThe firm must maintainperformance at an adequate level inperformance at an adequate level inorder to maintain the participationorder to maintain the participationof key stakeholdersof key stakeholders
OrganizationalOrganizationalOrganizationalOrganizational
EmployeesEmployeesManagersManagers
NonNon--ManagersManagers
EmployeesEmployeesManagersManagers
NonNon--ManagersManagers
FirmFirmFirmFirm
Capital MarketCapital MarketCapital MarketCapital Market
Stock market/InvestorsStock market/InvestorsStock market/InvestorsStock market/Investors
Debt suppliers/BanksDebt suppliers/BanksDebt suppliers/BanksDebt suppliers/Banks
Product MarketProduct MarketProduct MarketProduct Market
Primary CustomersPrimary CustomersSuppliersSuppliersPrimary CustomersPrimary CustomersSuppliersSuppliers
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Stakeholder Involvement
Two issues affect theTwo issues affect the
extent of stakeholderextent of stakeholder
involvement in the firminvolvement in the firm
How do you divide theHow do you divide thereturns to keepreturns to keep
stakeholders involved?stakeholders involved?
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CapitalCapital
MarketMarket
ProductProductMarketMarket
OrganizationalOrganizational
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Stakeholder Involvement
Two issues affect theTwo issues affect the
extent of stakeholderextent of stakeholder
involvement in the firminvolvement in the firm
How do you increase theHow do you increase thereturns so everyone hasreturns so everyone has
more to share?more to share?
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CapitalCapital
MarketMarket
ProductProductMarketMarket
OrganizationalOrganizational
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Political/
Legal
Political/
Legal
EconomicEconomic
TechnologicalTechnological
GlobalGlobal
DemographicDemographicSocioculturalSociocultural
CompetitiveCompetitive
EnvironmentEnvironment
IndustryEnvironmentIndustryEnvironment
Components of the General EnvironmentComponents of the General Environment
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GeneralE
nvironment Demographic SegmentDemographic Segment Population sizePopulation size
Age structureAge structure
GeographicGeographicdistributiondistribution
Ethnic mixEthnic mix
Income distributionIncome distribution
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Economic segmentEconomic segmentGeneralE
nvironment Inflation ratesInflation rates
Interest ratesInterest rates
Trade deficits or surplusesTrade deficits or surpluses Budget deficits or surplusesBudget deficits or surpluses
Personal savings ratePersonal savings rate
Business savings ratesBusiness savings rates
Gross domestic productGross domestic product
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GeneralE
nvironment Political/Legal SegmentPolitical/Legal Segment
Antitrust lawsAntitrust laws Taxation lawsTaxation laws
Deregulation philosophiesDeregulation philosophies
Labor training lawsLabor training laws
Educational philosophies and policiesEducational philosophies and policies
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GeneralE
nvironment Sociocultural segmentSociocultural segment
Women in the workplaceWomen in the workplace
Workforce diversityWorkforce diversity
Attitudes about quality of worklifeAttitudes about quality of worklife
Concerns about environmentConcerns about environment
Shifts in work and career preferencesShifts in work and career preferences
Shifts in product and service preferencesShifts in product and service preferences
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GeneralE
nvironment Technological SegmentTechnological Segment Product innovationsProduct innovations
Applications of knowledgeApplications of knowledge
Focus of private and governmentFocus of private and government--supportedsupported
R&D expendituresR&D expenditures
New communication technologiesNew communication technologies
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GeneralE
nvironment Global SegmentGlobal Segment
Important political eventsImportant political events Critical global marketsCritical global markets
Newly industrialize countriesNewly industrialize countries
Different cultural and institutional attributesDifferent cultural and institutional attributes
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External
Environmental AnalysisA continuous process which includesA continuous process which includes
Scanning: Identifying early signals of environmental
changes and trends
Monitoring: Detecting meaning through ongoing observationsof environmental changes and trends
Forecasting: Developing projections of anticipated outcomes
based on monitored changes and trends
Assessing: Determining the timing and importance ofenvironmental changes and trends for firms strategies and
their management
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IndustryE
nvironment A set of factors that directly influences aA set of factors that directly influences acompany and its competitive actions andcompany and its competitive actions andresponses.responses.
Interaction among these factors determine anInteraction among these factors determine anindustrys profit potential.industrys profit potential.
Threat of new entrantsThreat of new entrants
Power of suppliersPower of suppliers Power of buyersPower of buyers
Product substitutesProduct substitutes
Intensity of rivalryIntensity of rivalry
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Threat of
Substitute
Products
Threat of
Substitute
Products
Threat of
New
Entrants
Threat of
New
Entrants
Threat of
New
Entrants
Rivalry Among
Competing Firms
in Industry
Rivalry Among
Competing Firms
in Industry
Bargaining
Power of
Buyers
Bargaining
Power of
Buyers
Bargaining
Power of
Suppliers
Bargaining
Power of
Suppliers
Porters Five Forces
Model of Competition
Porters Five Forces
Model of Competition
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Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
Intense rivalry often plays out in the following ways:Intense rivalry often plays out in the following ways:
Jockeying for strategic positionJockeying for strategic position
Using price competitionUsing price competition
Staging advertising battlesStaging advertising battles
Making new product introductionsMaking new product introductions
Increasing consumer warranties or serviceIncreasing consumer warranties or service
Occurs when a firm is pressured or sees an opportunityOccurs when a firm is pressured or sees an opportunity
Price competition often leaves the entire industry worse offPrice competition often leaves the entire industry worse off
Advertising battles may increase total industry demand, butAdvertising battles may increase total industry demand, but
may be costly to smaller competitorsmay be costly to smaller competitors
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CutthroatCutthroat competitioncompetition is more likely to occur when:is more likely to occur when:
Rivalry Among Existing CompetitorsRivalry Among Existing Competitors
Numerous or equally balanced competitorsNumerous or equally balanced competitors
Slow growth industrySlow growth industry
High fixed costsHigh fixed costs
Lack of differentiation or switching costsLack of differentiation or switching costs
High storage costsHigh storage costs
Capacity added in large incrementsCapacity added in large increments
High strategic stakesHigh strategic stakes
High exit barriersHigh exit barriers
Diverse competitorsDiverse competitors
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Competitor AnalysisCompetitor Analysis
The followThe follow--up to Industry Analysis isup to Industry Analysis iseffective analysis of a firmseffective analysis of a firms CompetitorsCompetitors
CompetitiveCompetitive
EnvironmentEnvironment
Industry
Environment
Industry
Environment
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Competitor AnalysisCompetitor Analysis
AssumptionsAssumptions
What assumptions do ourcompetitors hold about the futureof industry and themselves?
Current StrategyCurrent Strategy
Does our current strategy supportchanges in the competitiveenvironment?
Future ObjectivesFuture Objectives
How do our goals compare to ourcompetitors goals?
CapabilitiesCapabilities
How do our capabilities compare
to our competitors?
ResponseResponse
What will ourcompetitors do in the
future?
What will ourcompetitors do in the
future?Where do we have acompetitiveadvantage?
Where do we have acompetitiveadvantage?
How will this changeour relationship withour competition?
How will this changeour relationship withour competition?
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Chapter 2Chapter 2
External EnvironmentExternal EnvironmentWhat the Firm MightDoWhat the Firm MightDo
Chapter 3Chapter 3
Internal EnvironmentInternal EnvironmentWhat the Firm Can DoWhat the Firm Can Do
SustainableSustainable
CompetitiveCompetitive
AdvantageAdvantage
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C
hallenge of Internal Analysis How do we effectively manage current coreHow do we effectively manage current core
competencies while simultaneously developing newcompetencies while simultaneously developing new
ones?ones?
How do we assemble bundles of resources,How do we assemble bundles of resources,
capabilities and core competencies to create valuecapabilities and core competencies to create value
for customers?for customers?
How do we learn to change rapidly?How do we learn to change rapidly?
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Tangible ResourcesTangible Resources
FinancialFinancial**
PhysicalPhysical**
Human ResourcesHuman Resources**OrganizationalOrganizational**
What a firm Has...
What a firm has to work with:
its assets, including its people
and the value of its brand name
Resources represent inputs into a
firms production process...
such as capital equipment, skills
of employees, brand names,
finances and talented managersIntangible ResourcesIntangible Resources
TechnologicalTechnological**
InnovationInnovation**
ReputationReputation**
Some genius invented the Oreo.
Were just living off the inheritance.
F. Ross Johnson,Former President & CEO, RJR Nabisco
ResourcesResources
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What a firm Does...
Capabilities represent:the firms capacity or ability to integrate individual
firm resources to achieve a desired objective.
Capabilities develop over time as a result of complex
interactions that take advantage of the interrelationships
between a firms tangible and intangible resources that are
based on the development, transmission and exchange or
sharing of information and knowledge as carried out by the
firm's employees.
Capabilities become important when they are combinedCapabilities become important when they are combinedinin unique combinationsunique combinations which create core competencieswhich create core competencies
which havewhich have strategic valuestrategic value and can lead toand can lead to competitivecompetitive
advantageadvantage..
CapabilitiesCapabilities
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For a strategic capability to be aFor a strategic capability to be a
Core Competency, it must be:Core Competency, it must be:
Core CompetenciesCore Competencies
ValuableValuable
RareRare
Costly to ImitateCostly to Imitate
NonsubstitutableNonsubstitutable
What a firm Does...that is Strategically
Valuable
C C iC C i
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Core Competencies must be:
NonsubstitutableNonsubstitutableCapabilities that do not have strategic equivalents, such as firm-
specific knowledge or trust-based relationships
Capabilities that do not have strategic equivalents, such as firm-
specific knowledge or trust-based relationships
What a firm Does...that is Strategically
Valuable
Core CompetenciesCore Competencies
ValuableValuable
RareRare
Costly to ImitateCostly to ImitateC
apabilities that other firms cannot develop easily, usually due tounique historical conditions, causal ambiguity or social complexityC
apabilities that other firms cannot develop easily, usually due tounique historical conditions, causal ambiguity or social complexity
Capabilities that are possessed by few, if any, current or potentialcompetitorsCapabilities that are possessed by few, if any, current or potentialcompetitors
Capabilities that either help a firm to exploit opportunities to createvalue for customers or to neutralize threats in the environmentCapabilities that either help a firm to exploit opportunities to createvalue for customers or to neutralize threats in the environment