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Sikkim Manipal University - DDE Master of Business Administration MB0053 International Business management- 4 Credits- 4th semester (Book ID: B1724) Marks(140) Time (2 hrs) Section A 50 X 1= 50 marks 1. Geographic distance is shrinking because of the _______________, as the ambitious companies aim for global leadership. a. E-commerce b. Internet c. Cultural diversity d. Industries 2. The well-known ______________ Road and Spice Routes were the epitome of international business. a. Silk b. IT c. Cultural d. Tourism 3. The tendency of companies to move beyond national borders gained momentum in 1940s and was expedited with the establishment of ________________ in 1995. a. Standards and Trade development facility (STDF) b. E-business c. World Trade Organisation d. Fairtrade Labelling Organisations International (FLO) 4. Companies adopt this strategy when each country’s market needs to be treated as self contained. What strategy is it? a. Product-line b. National c. Global companies d. Multinational 5. What can be defined as any business that crosses the national borders of a country? a. Organised b. Domestic c. Multicultural d. International

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  • Sikkim Manipal University - DDE

    Master of Business Administration

    MB0053 International Business management- 4 Credits- 4th semester (Book ID: B1724)

    Marks(140)

    Time (2 hrs)

    Section A 50 X 1= 50 marks

    1. Geographic distance is shrinking because of the

    _______________, as the ambitious companies aim for

    global leadership.

    a. E-commerce

    b. Internet

    c. Cultural diversity

    d. Industries

    2. The well-known ______________ Road and Spice

    Routes were the epitome of international business.

    a. Silk

    b. IT

    c. Cultural

    d. Tourism

    3. The tendency of companies to move beyond national

    borders gained momentum in 1940s and was expedited

    with the establishment of ________________ in 1995.

    a. Standards and Trade development facility (STDF)

    b. E-business

    c. World Trade Organisation

    d. Fairtrade Labelling Organisations International (FLO)

    4. Companies adopt this strategy when each countrys market needs to be treated as self contained. What

    strategy is it?

    a. Product-line

    b. National

    c. Global companies

    d. Multinational

    5. What can be defined as any business that crosses the

    national borders of a country?

    a. Organised

    b. Domestic

    c. Multicultural

    d. International

  • 6. Any company can dilute its business risk by spreading

    its operations to a number of different and

    _____________ countries.

    a. Underdeveloped

    b. Diverse

    c. Homogeneous

    d. Developing

    7. Which country is rich in labour pool will specialise in rendering of information technology

    services?

    a. India

    b. US

    c. Thailand

    d. Saudi Arabia

    8. Who argued that national wealth and prosperity will increase with more and more inflow

    of gold and silver?

    a. Adam Smith

    b. Profounder of mercantilism theory

    c. David Ricardo

    d. Raymond Vernon

    9. Who pointed out the flaws and inconsistencies in mercantilism theory in the year 1752?

    a. Heckscher-Ohlin

    b. Thomas Mun

    c. David Hume

    d. Raymond Vernon

    10. Which country has absolute cost advantage in cutting and polishing of diamond?

    a. England

    b. France

  • c. Switzerland

    d. India

    11. Which theory is based on the hypotheses that countries trade with each other as they

    differ with respect to the availability of the factors of production i.e. land, labour and capital?

    a. Product lifecycle theory

    b. Heckscher-Ohlin Trade Theory

    c. Michael Porter

    d. Mercantilism theory

    12. In which book/theory, Adam Smith attacked the mercantilism and argued that countries

    differ in their ability to produce goods and services efficiently due to variety of reasons.

    a. The Heckscher-Ohlin Trade Theory

    b. Wealth of Nations'

    c. 'Principles of Political Economy

    d. Product lifecycle theory

    13. One of the factors that determines the degree of urbanisation includes _______________.

    a. Ratio of a country's imports and exports to its Gross National Product.

    b. Local currency

    c. Number of competing firms

    d. Nature of goods bought

    14. Which demographic aspect are we talking about when we say, 'Firm can do

    generalisations after cross comparing its product with similar products in the markets and

    devise corrective actions on time'?

    a. Branding and strategy

    b. Market trending

  • c. Segment selection

    d. Assumption of country culture

    15. As per which law, interest payments on financial dealings are forbidden since it is seen as

    improper to reward those with excess funds while penalising those who need to borrow. ?

    a. Common Law

    b. Islamic Law

    c. Code Law

    d. Domestic Law

    16. ______________ refers to the process of settlement of disputes by having independent

    referees, who are agreeable to both sides, adjudicate the matter.

    a. Arbitration

    b. Litigation

    c. Adjudication

    d. Negotiation

    17. Which one out of these arbitration bodies is located in Paris?

    a. International Court of Justice

    b. International Center for the Settlement of Investment Disputes

    c. London Court of Arbitration

    d. American Arbitration Association

    18. What do you call the power of state over its citizens and land?

    a. Nationalisation

    b. Litigation

    c. Sovereignty

    d. Accretion

  • 19. The most important aspect to qualify as a manager for

    positions of international responsibility is _________________

    skills.

    a. Training

    b. Communication

    c. Controlling

    d. Motivation

    20. The ability to demonstrate a series of behaviour is called

    ____________.

    a. Skill

    b. Management

    c. Diversity

    d. Creativity

    21. From the following, which is the highest Hofstede

    dimension for culture in India?

    a. Long-Term Orientation

    b. Uncertainty Avoidance Index

    c. Power Distance Index

    d. Masculinity

    22. According to Japan's management style:

    a. Decisions, once taken at senior levels, are delivered down

    the chain.

    b. A managers personal style is considered to be of importance.

    c. Information flows from the bottom of the company to the

    top.

    d. Subordinates are not allowed to question the decisions of

    superiors.

    23. In which of the following countries, while communicating,

    the use of body language is very minimal and hence it is

    difficult for an untrained observer?

    a. Japan

    b. India

    c. Brazil

    d. USA

    24. A country with low ____________ ranking shows that the

    country has fewer concerns about ambiguity and has high

    tolerance for a variety of opinions.

    a. Masculinity

  • b. Individualism

    c. Power distance

    d. Uncertainty avoidance

    25. __________________help the company in accessing

    new markets, exploring new marketing channels,

    exploring cheaper production facilities in low cost

    destinations, accessing new and advanced technology.

    a. Foreign Investment

    b. Foreign Direct Investment

    c. Foreign Portfolio Investment

    d. Green Field Investment

    26. __________________ is an investment by foreign

    investor in the countrys/regions financial instrument, such as investment in bond market or stock investing.

    Which of them is True?

    a. Foreign Investment

    b. Foreign Direct Investment

    c. Foreign Portfolio Investment

    d. Green Field Investment

    27. Communist/social model of economic development

    has questioned the need of foreign investment for

    speeding up the _____________ and countrys overall economic development.

    Which of them is True?

    a. Population growth

    b. Economic growth

    c. Cultural growth

    d. Social Growth

    28. An investment by a foreign investor in sick industrial

    unit which needs complete restructuring known as

    _____________.

    a. Green field investment

    b. Foreign Direct investment

    c. Brown field investment

    d. Foreign portfolio investment

    29. ___________ are negotiable certificates and are

    issued by a countrys bank against a certain number of shares held in its custody.

    a. Joint ventures

    b. Depository receipts

    c. Mergers

    d. Acquisition

    30. Countries, usually do not allow foreign investment

    mainly because of __________.

  • a. Competitive Motives

    b. Power motives

    c. Economic Motives

    d. Political Motives

    31. _________ is a type of trade bloc which can be considered

    as the second stage of economic integration.

    a. Custom union

    b. Economic union

    c. Single market

    d. Free trade area

    32. Which of the regional trading arrangements is an economic

    and political union established in 1993?

    a. The European Union (EU)

    b. European Free Trade Association (EFTA)

    c. North American Free Trade Agreement (NAFTA)

    d. Southern Common Market (MERCOSUR)

    33. ___________is a trade pact between Argentina, Brazil,

    Paraguay and Uruguay.

    a. North American Free Trade Agreement (NAFTA)

    b. Southern Common Market (MERCOSUR)

    c. ASEAN Free Trade Area (AFTA)

    d. Asia-Pacific Economic Cooperation (APEC)

    34. Which of the following agreement was also known as

    Bangkok Agreement ?

    a. ASEAN Free Trade Area (AFTA) agreement

    b. South Asian Free Trade Area (SAFTA) agreement

    c. India-MERCOSUR Preferential Trade Agreement (PTA)

    d. Asia-Pacific Trade Agreement (APTA)

    35. The objective of _________ agreement is to encourage

    economic development gradually through trade expansion

    among the developing member countries of ESCAP.

    a. Gulf Cooperation Council (GCC)

    b. Asia-Pacific Economic Cooperation (APEC)

    c. India-MERCOSUR Preferential Trade Agreement (PTA)

    d. APTA/ Bangkok agreement

    36. The initiative of regional integration

    should_____________.

    a. Not develop strong public sector institutions and good

    governance.

    b. Increase social disparities.

    c. Reduce the regions interaction with other regions of the world.

    d. Build environmental programmes at the regional level.

  • 37. The support system institutions for international business include WTO (World Trade

    Organisation), ___________________ and International Monetary Fund (IMF).

    a. International Labour Code

    b. GATT

    c. World Bank

    d. Trade-Related Aspects of Intellectual Property Rights (TRIPS)

    38. What is the main objective of IMF?

    a. To promote and ensure international trade in developing countries.

    b. To provide a forum for intergovernmental discussions.

    c. Provide leveraged loans to developing countries for major projects.

    d. To facilitate the expansion and balanced growth of international trade and provide

    exchange stability.

    39. WTO dispute settlement system helps to:

    a. Provide a forum for intergovernmental discussions

    b. Preserve the rights and responsibilities of the members

    c. Ensure that developing countries secure a better share of growth in world trade

    d. Undertake research, data collection and policy analysis for debates of government

    representatives and experts.

    40. On behalf of the __________________ the General Council administers as the Dispute

    Settlement Body to handle the dispute settlement procedures.

    a. Most Favoured Nation (MFN)

    b. Ministerial Conference

    c. General Agreement on Tariffs and Trade (GATT)

    d. Governing Body

  • 41. In ILO, 'Recommendations' are issued when the subject is:

    a. Resolves trade disputes

    b. Providing forum for trade negotiations

    c. Ensuring that developing countries secure a better share of growth in world trade

    d. Already covered by a convention but needs to be addressed in more detail.

    42. The _______________________ of 15th April 1994 was formed to strengthen the world

    economy that would lead to better investment, trade, income growth and employment

    throughout the world.

    a. International Labour Organisation (ILO)

    b. Marrakesh Declaration

    c. WTO

    d. International Labour Code

    43. The ____________________ provides links among the capital markets of individual

    countries.

    a. International capital markets

    b. International security markets

    c. International money markets

    d. Foreign currency markets

    44. The principle of _______________ states that all equally positioned tax payers should

    contribute in the cost of operating the government according to the equal rules.

    a. Taxation

    b. Tax equity

    c. Tax neutrality

    d. Avoidance of double taxation

  • 45. __________________ focuses on the differences in legal rules, particularly variation in

    the legal protection of creditors and shareholders affecting investment and reforming

    decisions.

    a. International monetary systems

    b. Cross-border valuation and financing

    c. Institutions and finance

    d. Multinational financial decision making

    46. ______________________ is considered to be the leading financial market in the world.

    a. International financial markets

    b. International monetary systems

    c. Foreign currency derivatives

    d. Foreign exchange market

    47. In ______________, the value of the currency is fixed by the nations with respect to some

    foreign currency but not with respect to gold.

    a. International monetary systems

    b. Gold-exchange system

    c. Gold and gold bullion standards

    d. Floating exchange rates

    48. In which policy, the manager can increase the amount of liquidity in order to reduce the

    risk of business.

    a. Working capital policy

    b. Liquidity policy

    c. Profitability policy

    d. Financial policy

  • 49. ____________ is a present requirement of the enterprise that is rising from past

    procedures, the closure of which is likely to result in an outflow from the enterprise'

    possessions.

    a. An asset

    b. A liability

    c. An equity

    d. Revenue

    50. Which underlying assumption in IFRS gets stated when we say, 'An entity for the

    predictable future'?

    a. Accrual basis

    b. Going concern

    c. Stable measuring unit assumption

    d. Units of constant purchasing power

    Section B 25X 2= 50 marks

    1. Consider the below mentioned statements with respect to joint ventures as a mode of

    entering into foreign markets.

    1. It is a good means for market entry in those markets where there are no entry barriers like

    capital limit requirement.

    2. In joint ventures, both the parties are supposed to provide capital and resources in the

    agreed proportion.

    State True or False:

    a. 1-True, 2-True

    b. 1-False, 2-False

    c. 1-False, 2-True

    d. 1-True, 2-False

    2. "Consider the following statements with respect to reasons for global sourcing:

  • 1) If political or economic problems occur in any region, the company will be able to

    continue its operations without disruption by fulfilling their needs from other global sourcing

    location.

    2) Companies want to evade their political and business risks by restricting their business

    operations at various parts of the world."

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    3. Consider the below mentioned statements with respect to segmentation.

    1. Psychographic segmentation considers factors like age, culture, income, education and

    gender.

    2. The process of selecting or choosing the potential market segment is known as targeting.

    State True or False:

    a. 1-False, 2-True

    b. 1-True, 2-True

    c. 1-True, 2-False

    d. 1-False, 2-False

    4. Consider the below mentioned statements with respect to International advertising.

    1. The purpose of international advertising is to reach and communicate to target audiences in

    more than one country.

    2. International advertising is not a part of business activity, it is merely a communication

    process.

    State True or False:

    a. 1-False, 2-True

    b. 1-True, 2-False

  • c. 1-True, 2-True

    d. 1-False, 2-False

    5. Consider the below mentioned statements with respect to branding for international

    markets.

    1. Brand value can be defined as the branding efforts that build customer confidence and

    loyalty by adding unique advantages to the firms product or service.

    2. In international branding, brand ideas, values and concepts have to vary to make them

    familiar to customers.

    State True or False:

    a. 1-True, 2-False

    b. 1-True, 2-True

    c. 1-False, 2-True

    d. 1-False, 2-False

    6. "Consider the following statements with respect to Strategic Management:

    1. Strategic management identifies and comprehends the environmental factors to control the

    plans accordingly.

    2. Most strategic alliances focus on generating greater profits and returns for the business

    owners."

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    7. "Consider the following statements with respect to strategic planning:

    1. Strategic planning is an important element in all kinds of organisations and is applied by

    governments, non-profit agencies, individuals and businesses.

    2. Intermediate planning involves detailing out the functioning of a strategic plan on a daily

    basis."

  • State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    8. "Consider the following statements with respect to strategic planning:

    1. Senior-level managers have to be very specific when laying out expectations because the

    people following the plan are not involved in the planning process.

    2. The benefit of talented employees with prior experience on definite aspects of the project

    are not utilised based on the assumption that the management can plan and perform a project

    better without the inputs from these employees."

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    9. "Consider the following statements with respect to strategy formulation:

    1. Functional strategy is concerned with the broads decisions about the total organisation's

    scope and direction.

    2. Portfolio strategic activity plans the organisations portfolio in line with those businesses,

    which needs reconsidering and, if so, how much concentration or diversification the

    organisation should have."

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

  • 10. a) __________is the basic system of ethics followed by a

    business in a free market scenario. It covers the entire spectrum

    of business including sales, pricing, and competitor issues.

    b) ___________consider ideology as an important factor along

    with the moral aspects in a capitalist scenario.

    a. Market ethics and The protestant ethics

    b. Market ethics and Liberty ethics

    c. Liberty ethics and Market ethics

    d. Liberty ethics and The protestant ethics

    11. a) The principle of _________ states that there are basic

    moral principles that are valid across all cultural and political

    boundaries.

    b) __________is defined as the practice of a uniform system of

    ethical codes in different countries that are culturally and

    socially different.

    a. Ethical relativism and Ethical universalism

    b. Ethical universalism and Ethical convergence

    c. Ethical convergence and Ethical universalism

    d. Ethical relativism and Ethical convergence

    12. Consider the below mentioned statements with respect to

    corporate ethical programmes and social responsibility and

    ethics.

    1. Organisations that adhere to corporate social strategies are

    better equipped to react to global challenges and corporate

    responsibilities.

    2. As multinational firms face a wide array of ethical challenges

    because of increased competition due to globalisation, a formal

    corporate ethical programme is important to any organisation.

    State True or False:

    a. 1-True, 2-False

    b. 1-True, 2-True

    c. 1-False, 2-True

    d. 1-False, 2-False

    13. a) _______refers to a set of values and standards that defines

    acceptable behaviour passed on to generations.

    b)________refers to the rules of conduct, approved by the legal

    system of a country or state that guides human behaviour.

    a. Religion and Culture

    b. Culture and Law

    c. Law and Religion

    d. Law and Culture

    14. ___________ and _____________ are the major factors

    that influence organisational structure.

    a. Inflation, Unemployment

  • b. Environment and Inflation

    c. Environment and Technology

    d. Inflation and Technology

    15. Consider the following statements with respect to the

    management approaches affecting organisational structure:

    1. In ethnocentric management approaches affecting

    organisational structure, decision making is controlled by the

    head office and most of the managers are from the parent

    company.

    2. In geocentric management approaches affecting

    organisational structure, decisions are largely decentralised

    and managers in the subsidiaries are mostly from the host

    country.

    State True or False:

    a. 1- True, 2- True

    b. 1- False, 2- False

    c. 1- False, 2- True

    d. 1- True, 2- False

    16. a) In which organisation structure, international operations

    are organised by dividing the entire globe into different

    geographic regions.

    b) Which is the most complex organisational structure and is

    suitable where several functional divisions from across the

    globe performing related duties are grouped together into an

    international product division ?

    a. Regional structure and International matrix structure

    b. International matrix structure and Regional structure

    c. Functional structure and Regional structure

    d. Regional structure and Functional structure

    17. Consider the following statements with respect to the three

    main dimensions of international human resources

    management.

    1. The countries of operation in an IHRM perspective includes

    the host country in which the overseas operation is located,

    the home country that houses the headquarters of the

    company, and other countries that supply labour and finance.

    2. The origin of the workforce of an international business can

    be classified into three types: parent country nationals, host

    country nationals, and third country nationals.

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

  • 18. 1. ________________ are concerned about the

    quality/quantity and delivery of the goods that are not sent

    if the payment is made in advance.

    2. ___________ transaction involves the shipping and

    delivery of goods in advance.

    a. Exporters, Open account

    b. Importers, Documentary collections

    c. Buyers, Documentary collections

    d. Buyers, Open account

    19. Consider the following statements with respect to

    Strategic Management Process:

    1. Letter of credit is a document that is issued by the bank

    that guarantees payment to a beneficiary.

    2. Packing List is the document that is given to the seller

    from the buyer.

    State True or False:

    a. 1- True, 2- True

    b. 1- False, 2- False

    c. 1- False, 2- True

    d. 1- True, 2- False

    20. 1. If the document is submitted under the __________,

    the insured amount should be in the currency as mentioned

    in the credit.

    2. The ___________ is signed by the representatives of the

    carrying vessel and it contains the details of type, quantity

    and destination of the goods.

    a. Letter of credit, Packing List

    b. Bill of lading, Letter of credit

    c. Letter of credit, Bill of lading

    d. Packing List, Bill of lading

    21. Consider the following statements with respect to

    alliances:

    1. Forfaiting is the financing technique that is used for

    financing the sale of capital goods.

    2. A banker's acceptance, is a promised future payment, or

    time draft, which is accepted and guaranteed by a bank and

    drawn on a deposit at the bank.

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

  • 22. Consider the following statements with respect to

    global sourcing:

    1) Globalisation of the world economy under the IMF and

    World Bank has opened abundant opportunities of cost

    cutting, gaining competitive advantage and saving time

    for industries worldwide.

    2) Global sourcing strategy is aimed at exploiting global efficiencie in all areas of manufacturing, trading and services.

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    23. Consider the following statements with respect to

    global sourcing:

    1) In a globalised set up, trade and commerce of skilled

    services such as IT enabled services and knowledge

    process outsourcing is growing much faster than trade in

    merchandise.

    2) Brand India is widely recognised in the silicon valley but its emergence as a low cost supplier has lead to its

    exploitation.

    State True or False:

    a. 1- True, 2- False.

    b. 1- False, 2- True.

    c. 1- True, 2- True.

    d. 1- False, 2- False.

    24. Consider the following statements with respect to

    reasons for global sourcing:

    1) In times of economic recession, political environment

    encourages to outsource as the country's employment

    remains unaffected.

    2) The global sourcing industry is on a growth run as

    there are sound business reasons in global sourcing.

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    25. Consider the following statements with respect to

    reasons for global outsourcing:

    1) Layoff expenditure in US are far higher than in India,

    thus, companies outsource their business operations to

    countries like India and China.

    2) There is improved performance in developing

    countries as bottom of the pyramid offers specialisation

  • and dedicated expertise for the work.

    State True or False:

    a. 1- True, 2- False

    b. 1- False, 2- True

    c. 1- True, 2- True

    d. 1- False, 2- False

    Section c 10X 4= 40 marks

    1. 1. What is Comparative Cost Theory? Why is it considered as an improvement on

    Absolute cost Advantage Theory?

    2. Write a short note on two of the following:

    a. Joint ventures

    b. Licensing.

    c. Wholly owned subsidiary.

    d. Direct exporting.

    3. Case study (10 *2= 20 marks)

    BATA An International Company

    Bata Shoe Company, founded in 1894 in the former Czechoslovakia (presently headquartered

    in Lausanne, Switzerland), is one of the world's leading footwear retailers and manufacturers,

    with operations across five continents managed by three regional meaningful business units

    (MBUs). The MBU approach provides quality resources and support in key areas to the

    companies operating in similar markets such as product development, sourcing, or marketing

    support. Each MBU is entrepreneurial in nature, and can quickly adapt to changes in the

    market place and seize potential growth opportunities.

    Batas three MBUs are Bata Europe, Lausanne, Switzerland; Bata Emerging Markets,

    Singapore; and Bata Branded Business, Best, Holland.

    Bata's strength lies in its worldwide presence. While local companies are self-governing, each

    one benefits from its link to the international organisation for back-office systems, product

    innovations, and sourcing.

    Research and development Bata operates six Shoe Innovation Centres (SICs). Research is

    conducted in applying new technologies, materials, and designs for shoe comfort features.

  • Each SIC has a product focus to supply complete packages of services for the

    manufacturing and marketing of innovative shoes.

    Shoe making expertise Apart from being one of the world's leading footwear retailers,

    Bata is also an expert in making shoes, with over 110 years of experience in manufacturing.

    Currently, they operate 33 production facilities across 22 countries.

    While most modern day manufacturers outsource to Asia, Bata manufactures predominantly

    in their own manufacturing facilities across the world, guaranteeing quality and expertise.

    Approximately half their factory outputs are destined for sale through Bata-owned retail

    stores, and the balance is manufactured to the specifications of wholesale customers or under

    contract to other footwear brands.

    Bata innovations in footwear production techniques are being used by other competitors in

    the industry even today.

    In 2010, Bata served 1 million customers a day; employed more than 50,000 people; operated

    more than 5,000 retail stores; and managed retail presence in more than 70 countries.

    Discussion Questions

    1. Identify the strategy that Bata uses for entry into new markets.

    2. What are the factors that help Bata retain its global leadership position?

    Source: www.bata.com, Retrieved on 28 June 2012