maybank ke trade sg iphone application user guide
TRANSCRIPT
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Maybank KE Trade SG iPhone Application
User Guide
v1.3
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Contents
Overview ........................................................................................................................................... 3
How to Download & Install App ................................................................................................................ 3
Login................................................................................................................................................ 4
Main Menu ......................................................................................................................................... 5
Viewing and Editing Watchlist ................................................................................................................. 6
Quick Quotes – Searching Quotes by Stock Code ........................................................................................... 7
Quick Quotes – Searching Quotes by Stock Name .......................................................................................... 8
Quick Quotes – Viewing Price Charts ......................................................................................................... 9
Quick Quotes – Viewing Time & Sales .......................................................................................................10
Quick Quotes – Viewing Trade Summary ....................................................................................................10
Trade – Placing Order (1) ......................................................................................................................11
Trade - Placing Order (2) ......................................................................................................................12
Viewing Orders ..................................................................................................................................13
Viewing Order Details ..........................................................................................................................13
Amending/ Withdrawing Order ...............................................................................................................14
Viewing Unrealised P/L ........................................................................................................................16
Viewing Outstanding Positions ................................................................................................................17
Market Indices ...................................................................................................................................17
Gainers & Losers ................................................................................................................................18
Important Notes .................................................................................................................................20
Assistance and Feedback ......................................................................................................................21
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Overview
Trade-On-The-Move with Maybank KE Trade's Mobile iPhone
You can now seize stock market opportunities wherever you go using Maybank KE Trade SG iPhone application. This is an
easy, convenient way to monitor your investments, place orders, view order status while on the move via your Apple
iPhone in 5 markets (SGX, NYSE, NASDAQ, HKEx, Bursa Malaysia). The easy-to-use navigation system provides quick
access to timely market data such as stock quotes, market indices and vital account information with real-time
streaming SGX data.
How to Download & Install App Downloading and Install this simple to use trading app in 3 steps:
Step 1: Step 2: Step 3:
Go to “App Store”. Go to “Search” & Search for
“Maybank KE Trade SG”.
Tap on “Install” to install “Maybank
KE Trade SG” app onto your iPhone.
Please note that you may be
prompted for your Apple ID &
Password for the installation process.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Login To log in to Maybank KE Trade SG iPhone application, please use the same KE Trade User ID and Password that you have
for accessing our KE Trade Internet Trading Platform (If you do not have a KE Trade Internet Account, please visit
http://www.maybank-ke.com.sg/account_opening/stocks.htm for more information on how you can apply for one).
Enter the KE Trade‟s User ID and Password and click on „Done‟ as shown below:
Note: Maybank KE Trade SG iPhone Application has been designed to operate with/ for users of 3G/3GS/4/4S iPhones,
and using other versions of the devices or iPad may result in less than optimal results.
Note: You will only be able to log into either KE Trade Internet Trading Platform or
Maybank KE Trade SG application at any given time, but not both at the same time.
You can click on „Helpdesk‟
should you require any
clarification or have any
technical queries.
Click „Yes‟ to dial the
Helpdesk number
Click to view Maybank
KE Trade SG FAQs
Click to view KE Trade
Announcements.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Main Menu
Note: Performance for real-time SGX streaming data is subjected to
the network connectivity of your mobile devices.
View current portfolio and
your unrealized profit/loss
Get a quick update on the
regional market indices
View current and
historical trades with the
option to amend or
cancel pending orders
View your account‟s
outstanding positions
Check the latest upswings
and downturns of the
market by tracking top
gainers/losers
Access up-to-date market
information and in-house
stock picks
Feel the market pulse with
the top volumes stocks
In the interest of security, do
remember to “Logout” when you
have finish using the application
View and maintain your
watchlists
Get live streaming for SGX and
real-time/delayed snapshot
prices for other exchanges.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Trade in 3 easy steps
1. View your Watchlist 2. Get the stock Quote 3. Trade
Viewing and Editing Watchlist Step 1. Click on Watchlist at the Menu to view and edit your watchlists.
Step 2. Click on the counter (listed in your
watchlist) that you are interested to trade.
Step 3. Click on “Buy” or “Sell” to trade.
Clicking on will display
the „Watchlist Edit‟ page as
shown. Press to select the
counter you wish to delete from
the Watchlist and then press
to confirm the deletion.
Click on „Add‟ to add more
counters to your watchlist.
Display when the prices were
last retrieved/updated.
Please note that this time is
based on your iPhone’s system
timing.
SGX data will be real-time
streaming. Counters Price for
other exchanges can be
refreshed by clicking on .
Click on „Back‟
button to go back
to the watchlist
you were viewing.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Quick Quotes – Searching Quotes by Stock Code To view stocks quotes by stock symbol/code, select 'SYM' from the toggle bar.
Enter the stock symbol/code and click on 'Go'.
The toggle bar
allows you to search
by Counter Name or
Counter Symbol.
Search button
Click to refresh
prices for foreign
stocks. Data for SGX
stocks will be real-
time streaming.
Enter Stock Name (if „Name‟ is
selected in the toggle bar) or
Stock Code (if „SYM‟ is selected
in the toggle bar above).
Use the Bottom Scroll Bar to
navigate through the various pages.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Quick Quotes – Searching Quotes by Stock Name To view stock quotes by searching by Stock Name, enter full or part of the Stock Name,
e.g. to search for Singtel, enter „SIN‟ and click on „Go‟ or click on the button.
Note: Make sure the exchange is selected
correctly.
Clicking on a counter at the Search Page will fetch Quotes of that counter
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Quick Quotes – Viewing Price Charts To view the stock‟s price charts, simply select the “Charts” button highlighted in the red in the figure on the left.
A larger view of the historical price charts can be displayed simply by turning your phone to landscape mode.
The toggle bar
allows you to view
the chart in
Intraday, 1 Month, 6
Months, 1 Year & 3
Years durations
This shows the
transaction volume
This shows the price
movement trend for
the stock
Use these two buttons to
scroll left & right to see
more functions available
Press this button to
toggle the cross-hair
cursor On or Off
Use these buttons
to display the chart
in Line, Area, OHLC
& Candlestick
formats
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Quick Quotes – Viewing Time & Sales To view the stock‟s Time & Sales information, simply press the “Time & Sales” button highlighted in the red in the
figure on the left.
Quick Quotes – Viewing Trade Summary To view the stock‟s Trade Summary information, simply press the “Trade Summary” button highlighted in the red in the figure on the left.
This shows the time,
price, volume and
order type of the
latest transactions
done for the stock
This shows a summary
of all trades done for
the stock, including
price, number of
trades done for each
price level and the
accumulative volume
for each price level.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Trade – Placing Order (1) Click on “Trade” at the Main Menu to place an order.
Click to select the account to
be used for placing the order.
Click to view your available
Internet buy and sell limits.
Scroll up to select „Yes‟ if you
want to place a Forced Order.
„No‟ is selected by default.
Forced orders option is only
applicable to orders placed
in SGX
Select the Settlement Currency.
SGD is defaulted for SGX counters,
USD is defaulted for NYSE and
NASDAQ counters,
HKD is defaulted for HKEx counters,
and
MYR is defaulted for Bursa Malaysia
counters
Select the mode of
payment (Cash, CPF
or SRS).
The payment mode is
defaulted to ‘Cash’
Select Action as „Buy‟
or „Sell‟. Scroll down
to select „Buy‟ and
scroll up to select
„Sell‟
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Trade - Placing Order (2) Step 1: Select the desired Account Number and Exchange. Get the latest stock quotes by entering either the stock
name or symbol.
Note: Price field will be populated with the Last Done Price at that moment.
Step2: Enter the Quantity in the „Qty‟ field and password in the „Pwd‟ field. Select „Buy‟ or „Sell‟, the payment mode,
settlement currency and forced (yes or no) and click on Submit as shown below.
Step 3: Check the details shown on Confirm Order page and click on „Confirm‟ to confirm the order to be placed.
Step 4: After clicking on „Confirm‟ button on the Confirm Order page, the „Order Result‟ is displayed as shown below.
Click on „OK‟ to go the View Orders Page.
Confirm the
Action is correct
at the Confirm
Order page.
Stock Name
Current Bid & Ask Price
Change (Change %)
Last Price
Enter your
trading
quantity.
Enter your
internet
trading
password
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Viewing Orders Click on View Orders at the Main Menu page to check the Order Status of the orders placed today and up to 3 days ago.
You can also filter the list of orders by „filled‟, „queued‟ and „others‟ status as shown below.
Viewing Order Details Click on an order at the View Orders page to view the details of the order as shown below.
Click to View Order
Status of Orders
placed „Today‟.
Click to View Order Status of
orders placed up to 3 days ago.
Shows orders with
Order Status as
F: Filled
PF: Partially Filled
Shows all orders
Shows orders with
following Order Status:
E: Expired
R: Rejected
U: Unknown
C: Cancelled
S: Suspended
Shows orders with following
Order Status: PF: Partially
Filled
PO: Pending Order
Q: Queued
PA: Pending Amendment
AC: Amendment Confirmed
PC: Pending Cancellation
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Amending/ Withdrawing Order Step 1: Click on „View Orders‟ on the Menu Page.
Step 2: Click on the order that you want to amend/ withdraw.
Step 3: Click on Amend/ Withdraw at the Order Details Page as shown below.
Step 4a: By clicking on “Amend”, you can enter your new desired quantity and trading password and click „Ok‟. Click
„Confirm‟ to complete the amendment.
Note: Your quantity reduction should be less than your current quantity.
Step 4b: By clicking on “Withdraw”, you can withdraw order(s) that are still in queue and has yet to be filled. Enter your
trading password and click „Ok‟. Click „Confirm‟ to complete the withdrawal.
Order is successfully amended and „Order
Result‟ is displayed as shown below.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Order is successfully withdrawn and „Order
Result‟ is displayed as shown below.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Viewing Unrealised P/L Click on Portfolio at the Main Menu page to view your Portfolio.
Note:
i) The shares shown under your portfolio is
not a reflection of your share holdings in
CDP/ CPF investment bank/ SRS operator.
ii) For detailed notes refer to portfolio in KE
Trade.
Click on an order at the
Portfolio Page to view
details as shown above.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Viewing Outstanding Positions Step 1: Click on O/S Positions at the Main Menu page to launch the Outstanding Positions page.
Step 2: Click on an order (if any) at the O/S Positions Page to view details as shown below.
Market Indices Click on Market Indices at the Main Menu page to check out the following Market Indices: Straits Times, KLSE
Composite, Hang Seng, Dow Jones, Nasdaq, Nikkei 225 and Thailand SET.
Note:
If you would like to settle your foreign
currency denominated contracts in SGD
and have not selected to do so during
order submission, please contact your TR.
Click to refresh the prices.
Note:
The Realtime/ Delayed access is subject
to your market data subscription.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Gainers & Losers Click on „Gainers Losers‟ at the Main Menu page to see the top gainers & losers.
Note:
The mobile application will not re-arrange counters‟ position in Top Volume and Gainers/Losers page.
To see the latest counters in Top Volume and Gainer/Loser page, please click on the refresh button located at the top
right hand side of the page.
Click to refresh the prices.
Clicking on „Menu‟ in „Bottom Scroll Bar‟
brings user back to the Main Menu page.
Click on a counter brings user
to the Quick Quotes page
Click to select exchange from
the dropdown as shown
This will display the
time prices were last
retrieved/updated.
Please note that this
time is based on the
time setup in your
iPhone mobile device.
SGX data will be real-
time streaming. Data
for counters in other
exchanges can be
refreshed by clicking on
at the top right
hand side.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Market Insight
Click on ‘Market Insight’ at the Main Menu page for access to recent market headlines and company-related analysis.
Gain insight on micro and macro-economic coverage by
browsing through the latest happenings and trending news.
Scroll to the bottom for other news in the selected category.
Click on any of the 3 icons to access stock picks which
are based on varying risk appetites.
Each related screen will also show the Net Change (NC)
and Traded Volume (V) for the particular stock.
The search function retrieves searched
counter information and related articles
Click to refresh news feed
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Access the stock
breakdown of
competitors in this
industry.
You may choose to
access related articles
through the additional
links provided.
Get analysts consensus
on the particular stock
and MBKE‟s call on the
searched counter
Information on specific counters is
displayed.
Maybank Kim Eng Securities Pte Ltd | Company Reg No. 197201256N | Last Updated: 21 October 2014
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Important Notes
1. Internet usage data charges may apply depending on your mobile service provider.
2. Real-time streaming of SGX data is enabled on “Quick Quotes”, “Trade”, “Watchlist”, “Top Volume” and “Top
Gainers/Losers” screens. Click on refresh to retrieve the latest snapshot market data for all other exchanges. Note
that live real-time data access for NYSE, NASDAQ and HKEx is subjected to your market data subscription.
3. The mobile application will not re-arrange counters‟ position in Top Volume and Gainers/Losers page. To see the
latest counters in Top Volume and Gainer/Loser page, please click on the refresh button located at the top right
hand side of the page.
4. Performance of the SGX streaming data is subjected to the data network connectivity of your mobile devices.
Assistance and Feedback For frequently asked questions, please refer to http://www.maybank-
ke.com.sg/customer_service/faq_mobile_trading.htm.
If you require further assistance or wish to provide feedback, please kindly email customer service at
[email protected] or call us at +65 6432 1888.
Disclaimer:
Whilst reasonable care and effort have been taken to ensure the accuracy of the information provided herein and in Maybank Kim Eng Securities Pte
Ltd‟s KE Trade Mobile Trading (“ KETMT”) platform, Kim Eng Securities Pte Ltd (“KES”) does not warrant that the information provided herein is true,
correct, timely or fit for any particular purpose or use. KES shall not be held responsible nor liable for any loss or damage arising from the use of this
information.
Use of the KETMT platform may involve the electronic transmission of personal financial information. Use of this platform implies and constitutes your
agreement and deemed consent to such transmission of information; and such consent shall continue to be valid and effective at all times during the
customer‟s use of this platform. Use of this platform also implies and constitutes agreement to KES‟s standard Terms and Conditions Governing Internet
Trading.
KES is not liable for any connectivity issues with your mobile service provider. Please note that system response times and access times may vary due to
market conditions, system performance and other factors. Please contact your mobile service provider regarding connectivity issues.
KES shall not be liable for any loss arising from use of the KETMT platform, including (but not limited to ) losses arising from technical problems or
defects on the mobile device used or when the customer/ user has moved into a no network coverage area. KES shall also not be liable for any losses
arising from any non-intentional and/or accidental customer/user actions, including (but not limited to) orders placed/ amended/ withdrawn while
using the KETMT platform. In addition to KES‟s standard commission charges, other internet usage costs may also apply, as charged by user‟s mobile
service provider.