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Page 1: May in Domino
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CONTENTS

INKS AND FLUIDS INFORMATION .................................4Storage .........................................................................5Fire Risk .......................................................................5Spillages and Disposal .................................................6

GENERAL .........................................................................7START-UP .........................................................................8START-UP PROCEDURE A300SE+ ................................9SHUT DOWN ....................................................................10

Shut Down - Opaque Printers ......................................10INK RESERVOIR REPLACEMENT ..................................10INK AND MAKE-UP CARTRIDGE REPLACEMENT ........13MAIN FILTER REPLACEMENT ........................................14DISPLAY CONTRAST ......................................................15

Interface Types .............................................................15QVGA screen ..........................................................15SVGA touchscreen ..................................................15

PRINTER CONTROL ........................................................15Control Panel ...............................................................15

SVGA (Touchscreen) ..............................................15QVGA ......................................................................18Topic Keys ..............................................................22

GENERAL PURPOSE KEYS ............................................23Help Key .................................................................25Currency Key .........................................................25Lockout ..................................................................25Password System ..................................................26

Navigation and Operation ............................................26Unicode Character Entry ..............................................27

QVGA ......................................................................27SVGA ......................................................................27

Importing and Exporting Data ......................................28USB .........................................................................28

CREATING A MESSAGE ..................................................28Font Options .................................................................29Clock Options ...............................................................30Special Fields ...............................................................33To Enter a Barcode ......................................................33

Prompted/Text Field/Password ...............................35Custom Scripts ........................................................35

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Create/Insert a Serial Number ................................36Create/Import Logos .....................................................37To Import a Logo ..........................................................39To Save the Message ...................................................39To Print a Message from the Message Store ...............40To Print the Message ...................................................40

PRINT PARAMETERS ......................................................40Print Offset ..................................................................40Print Delay ....................................................................40Print Width and Height .................................................41

Print Height .............................................................41Print Width ...............................................................41

Message Orientation ....................................................41Reverse Printing .....................................................41Invert Printing ..........................................................42Inverse Video ..........................................................42Repeat Printing .......................................................42

To Import/Export a Message(s) ...................................43BACK-UP PRINTER ..........................................................45

To Create a Back-up ....................................................45To Restore from the USB Device .................................46

PRINTER STATES ............................................................47FAULT FINDING ...............................................................48CLEANING THE PRINT HEAD .........................................50

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A-SERIES plus SYMBOLSThe following symbols are used in this manual. Where they appear next to a procedure or instruction, they have the significance and importance of written warnings and cautions.

Eye protection must be worn.

Protective clothing must be worn. Use adequate protective gloves. Consult the relevant Safety Data Sheet (SDS)

The equipment must be switched off and power removed.

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HEALTH AND SAFETYInks and Fluids InformationDomino supplies Safety Data Sheets (SDS) giving specific safety information with each of its ink, make-up and wash fluids. There are also warnings on each container. The following are general basic requirements:

• Proper standards of industrial practice relating to cleanliness and tidiness must be maintained.

• Inks and their containers must be stored and handled with care.

• Smoking or the use of naked flames (or other sources of ignition) in the vicinity of any inks or solvents is highly dangerous and therefore strictly inadvisable.

• All who come into contact with inks must be properly instructed in their use.

Directions for safe working practices vary according to the environment. The following are broad principles so that necessary precautions may be taken:

• Contact with the mouth must be avoided. Therefore eating, drinking or smoking, or any personal habits or actions which may transfer ink to the mouth, must be avoided.

• Contact with the eyes must be avoided. Suitable eye protection must always be worn whenever there is any risk of splashing or misting. If ink does get into the eyes, first aid treatment is to flood the affected eye for 15 minutes with saline solution, (or clean water if saline solution is not available), taking care not to allow the water to run into an unaffected eye. Medical aid must be obtained immediately. Eyewash is available from Domino (Pt.No. 99200).

• Most inks contain solvents which may injure the skin. Good working practice must always be employed and risk assessments carried out. Safety Data Sheets are available that give advice on personal protective equipment. Most gloves only offer limited and short term exposure protection and must be changed after any splashing and on a frequent basis.

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• Many inks contain materials which vaporise easily and can be inhaled. Good ventilation is necessary.

• Any used cleaning materials, e.g. rags, paper wipes, are a potential fire hazard. They must be collected for safe disposal after use.After exposure to ink, all possible traces must be washed off as soon as possible at the nearest washing facility.

• It is possible to control the A-Series Plus printer remotely. If operated in this manner it is vital that the remote UI is disconnected before carrying out any cleaning or maintenance on the printer.

StoragePrinting inks must be stored in well ventilated buildings, in areas set aside for the purpose and chosen for safety in case of fire. All fluids must be stored in accordance with local regulations.

Fire RiskFor an electrical fire, do not use water. If water must be used, such as in the case of a Nitro-cellulose ink fire (see below) the power MUST BE REMOVED first.

Many inks contain Nitro-cellulose as the binder and remain highly flammable when dry. Observe all warnings given on the machine and the following safety instructions:

• If there has been an accumulation of dried ink, do not use metal scrapers to remove it, as they can produce sparks.

• If dry Nitro-cellulose based ink ignites, it will generate its own oxygen and can only be extinguished by lowering the temperature with water.

• If a Nitro-cellulose fire occurs, ENSURE THAT THE ELECTRICAL POWER IS IMMEDIATELY REMOVED FROM THE PRINTER BEFORE water is used to extinguish the fire.

Fire risk is a most important consideration where printing inks are stored and used. The degree of fire hazard will vary considerably from one type of ink or wash to another.

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Water-based inks will not burn, although inks based on water-alcohol mixtures may burn if there is sufficient alcohol present. Prolonged exposure of water-based systems to high temperatures may evaporate the water to give a flammable residue.

Solvent-based inks offer a greater degree of hazard depending on the particular solvent or solvent combination. When there is a particular hazard the appropriate information is given on the SDS.

The printers place small electrostatic charges on the ink drops used for printing. In most circumstances, such as when they arrive at the print surface, these electrostatic charges are either conducted away or cannot accumulate. However, during maintenance, print drops may be collected in a container, such as a beaker. It is essential that this container is made of conducting material and is securely connected to ground/earth. The electrostatic charges will then be safely conducted to ground/earth.

If there is a fire, there is a likelihood that dangerous fumes will arise from printing inks. For this reason ink must be stored where it can be reached quickly by the fire fighting service, and where it will not spread beyond the store.

Spillages and DisposalWARNING: Some dried inks are highly flammable.

Clean up all ink spillages immediately. Do not allow the ink to dry or allow any build-up of dried ink spills.

Spillages must be cleaned up as soon as possible with the appropriate solvent materials and with regard to the safety of personnel. Care must be taken to prevent spillages or residue from cleaning up entering drains or sewage systems.

Inks and associated fluids are materials which conduct electricity. Therefore, power to the printer must be switched off while spillages inside the printer cabinet are being cleaned up.

Printing inks and associated fluids must not be treated as ordinary waste. They must be disposed of using approved methods according to local regulations.

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INTRODUCTIONGeneralThis document contains basic operation instructions for Domino A-Series plus single-jet models and variants, as well as the dual-jet A-Series plus Duo variant printer.

For detailed operation and maintenance information for A-Series plus printers, refer to the A-Series plus Printer Operations and Maintenance Manual.

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OPERATIONStart-UpNote: For A300SE+ Start-Up refer to page 9.Press and hold the Start/Stop button on the membrane.

• The green indicator on the power and start/stop buttons flash.• A progress bar and the Domino logo displays on the screen.• The status bar displays defaults/printer status.

If the Install Wizard is enabled:• The language screen displays. Select the required language.• The printer model screen displays. Highlight and select the model.• The wizard screen displays. Select the required Installation/Printer

setup/Print set-up option and then select Finish.The printer is now ready to print messages.Note: If switching on the Jet, the printer takes approximately 2 minutes to

reach Standby and 2-3 minutes to reach Ready to Print state.It is also possible to power the printer to a standby state from the off state. This is done by pressing the Power button on the membrane for approximately two seconds. Non-printing functions (such as creating messages) can be performed whilst the printer is in this status.

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Start-Up Procedure A300SE+Note: Air supply must comply with requirement ISO 8573-1 7 44:2001.

CAUTION: If the air supply is removed from an Opaque printer and then re-applied the printer will revert to the Printer Off state and will not automatically start up in wake-up mode.

Mains Ready Indicator: OffPrinter Status: Off

Power Disconnected - Air On

Mains Ready Indicator: OffPrinter Status: Off

Power Disconnected-Air Off

Mains Ready Indicator: OffPrinter Status: Off

Power Connected-Air Off

Mains Ready Indicator: OffPrinter Status: Off

Power Connected-Air On

90 Second Delay

Mains Ready Indicator: OnPrinter Status: Off

Power Connected-Air On

Follow the Start-Up procedure as described on page 8.

Start-Up

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Shut DownCAUTIONS: (1) Do not switch off power to Opaque printers.

(2) If the air supply is removed to the A300SE+ printer at any time, power will immediately be removed.

(3) If the air supply is removed from an Opaque printer and then re-applied, the printer will revert to the Power Off State and will not automatically start up in wake-up mode.

To shut down the printer in a controlled manner, press and hold the Power button for approximately 3 seconds.To shut down the printer in an uncontrolled manner, press and hold the Power button for approximately 10 seconds.To switch the printer between Ready to Print and Standby, use the Start/Stop button. From the Ready to Print state, this will take the printer to the Standby state and from the Standby state it will take the printer to the Ready to Print state.Shut Down - Opaque PrintersThe opaque printer must not be powered off; it must only be left in standby mode, where wake-up mode will automatically start.CAUTION: Opaque printers must not be left in Wake-up mode for more

than 2 weeks. If this does occur, the ink system must be flushed.

Ink Reservoir ReplacementCAUTION:For Opaque printers, it is necessary to change the damper

and main filter as part of this procedure, therefore, follow the procedure below, then refer to page 14 for main filter and damper replacement.

The messages Ink change needed in less than 24 hours and, later, Ink change needed in less than 2 hours will appear near the end of the reservoir life (if a long-life system is being used, these warnings will appear at 300 hours and 24 hours before the end of reservoir life). Printing will not continue beyond the expiry of the reservoir life.

It is necessary to enter the reservoir quality code of the new reservoir and reset the reservoir replacement alarms, using the following procedure:

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WARNING: Smoking or the use of naked flames (or other sources of ignition) in the vicinity of any inks or solvents is highly dangerous and therefore strictly inadvisable.

(1) Switch the printer to a standby state using the proper procedure, i.e ensure the jet is off.

(2) Press the Machine Setup key and enter the password if required.

(3) Press the Production Data button and then function key marked Change Reservoir and the screen will change to show a prompt requesting input of the Quality Code printed on the label of the new ink reservoir.

(4) Type in the reservoir quality code.(5) Press the function key marked Submit Code.

If the correct code is typed in, the information bar will display "Quality Code OK - Fit Reservoir", the reservoir run time will be reset and the alarms cancelled. Proceed to step (6).

If the number is typed inaccurately, it can be corrected by typing in again. If an invalid code number is typed, the number will not be accepted and messages in the information bar will indicate the problem, e.g. Incorrect ink type, Ink out of date, or Resvr already used (an old reservoir number). Replace the reservoir.

(6) Switch off the printer.Replace the reservoir as follows.

CAUTION: Opaque reservoirs must be shaken vigorously for at least 2 minutes prior to fitting.

Notes: (1) Tissue will be required for this procedure.(2) The make-up reservoir is non-replaceable.

Remove the ink cartridge (See next page). Unscrew the manifold locking ring, lift the manifold out of the reservoir and secure the manifold into the manifold retainer inside the top of the ink cabinet.

Fit a cap to the reservoir. Push the metal reservoir retaining bar and pull the reservoir forward to remove.

To fit a new reservoir, reverse the above procedure. When the printer is next switched on, it will display "Bleeding Ink System - Please Wait..."

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Manifold Retainer

Reservoir Retaining Bar

AM_0029a.eps

AM_0030.eps

AM_0031.eps

Removing the Ink Reservoir

Refitting the Ink Reservoir

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13

Ink and Make-up Cartridge ReplacementWARNING:Smoking or the use of naked flames (or

other sources of ignition) in the vicinity of any inks or solvents is highly dangerous and therefore strictly inadvisable.

CAUTION: Opaque ink cartridges must be vigorously shaken for at least 2 minutes prior to fitting and must NOT be left on the manifold. Leave the ink manifold seal in place and only fit the ink cartridge when a request appears on the display.

Note: If only small amounts of ink are being used by the printer, it may not be necessary to fit an ink cartridge. Leave the ink manifold seal in place and only fit an ink cartridge when a request appears on the display.

Messages ‘Add Ink Cartridge’ or ‘Add Make-up Cartridge’ will appear on the screen when the ink or make-up cartridges need replacing, and the amber alert will illuminate.

The ink cartridge is rotated anti-clockwise and the make-up is rotated clockwise to free them before being lifted away. This mechanism ensures that the cartridges cannot be fitted onto the wrong manifold.

To fit a cartridge, remove the sealing tab (see below). Remember to shake opaque ink cartridges prior to fitting and push onto the correct manifold.

If the make-up cartridge is not replaced, the make-up reservoir will empty and the ink viscosity will eventually go outside its operating limits. Also, head flushing will not be carried out when the printer is shut down and ink may be deposited on the print head components. Thus, although the printer can still be used, head faults may occur.

Rotate and lift cartridges to remove.

When refitting, press cartridge

firmly down to fit.

AM_0029.eps

AM_0033a_2.epsCartridge Replacement

Remove the sealing tab using the cartridge

opening tool - 67378

Remove the sealing tab

using a 6mm Allen Key

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Main Filter ReplacementCAUTION:Ensure the main filter is not mistaken for the damper

module as these parts are similar in appearance.Notes:(1)Tools required:Lint-free tissue to catch any escaping ink.

16mm spanner (see step (4))Protective clothing (especially safety glasses).

(2) Filters must not be re-used.The printer must be shut down and both cartridges removed.

(1) Release the securing screw and pull out the ink system.(2) Move the filter to the front of the ink system and make a note of

the pipe connections (see diagram below).(3) Remove the bungs from the new filter and retain for use on the

old filter.(4) Remove the connectors from the old filter and fit to the new

filter in the same orientation (as noted in step (2)). The connections should be finger tight, then tightened 1.5 turns with a spanner.

(5) Fit the bungs removed in step (3) to the old filter.(6) The filter will now need bleeding at low pressure as follows:

(a) Enter the Machine Set-up area and select the Service button.

(b) Select Diagnostics, then Test Routines.(c) A list of test routine options will be displayed, use the up/

down cursors to scroll to the Bleed Filter option and selectRun Test.

(d) The printer will now automatically run the printer at a lowpressure to bleed any air from the ink system. Allow thisroutine to complete, following any on-screen instructions.

(7) Replace the filter to its original position and refit the cartridges.

Note: This procedure is the same for the damper replacement, but note that the pipe connections differ. Apart from Opaque printers, the damper should never need replacing.

Inlet

AM_0038.eps

Main Filter Replacement Damper Replacement

MG300_1

Outlet

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Display ContrastInterface TypesTwo types of interface are available - the SVGA (touchscreen) or QVGA. The functionality and layout of these are the same; however the operation differs.

QVGA screenThe display contrast can be adjusted by pressing the shift and printer setup buttons together to enter the adjustment mode, then use the

buttons to increase/decrease the contrast and the buttons to increase/decrease the brightness. Pressing the Select button will save these settings.

Note: Exiting by using shift and printer setup buttons will temporarily apply the settings but the printer will revert to the original settings when it is restarted.

SVGA touchscreenThe display contrast can be adjusted by selecting Machine Setup , then pressing the Configuration key . Next, press the User Config> Editor View > LCD , then select Brightness.

Using the button adjust the brightness.

Printer ControlControl PanelSVGA (Touchscreen)There are only three permanent keys on the membrane of an SVGA printer; the Power Key, Start/Stop Key and Alert Key. All other functions and keys are available on the Touchscreen.

The Topic keys are contained in a pull down menu bar at the top left of the Touchscreen area. The keyboard is displayed using the tab in the bottom right.

The Function keys are displayed to the left of the screen, touch the screen in the relevant place to access these menus.

Where relevant, the Select key will display to enable options or selection of a currently highlighted object.

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The single-jet variant touchscreen display is as shown below and on the following page:

Touchscreen Front Panel (Home Screen)

Topic Key Tab

Keyboard Tab

Title Bar Help Key

Topic Keys

Ink Life Hours and Time to Next Service

Print and Operating Symbols

Enable/Disable Print*

Topic Keys Hidden

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Function keys will appear automatically when needed, such as the select key, softkeys, menu and keyboard tabs, etc. As shown in the top screen above, keys such as Send to Print, Outline and Zoom will appear in the relevant menu (in this case Message Editor). The cursor keys allow the cursor to be positioned within the message, either per component, per page or to the end/beginning of the message.

OSK Setting The OSK (On Screen Keyboard) can be changed in the (SVGA) printer. There are six keyboard layouts to select from: Latin (Roman), Greek, Cyrillic, Arabic, Chinese and Japanese.

To set the OSK, within the Machine Set-up menu select: Configuration > Regional Settings > OSK Set-up. Select the required OSK from the list and press OK.

Connectivity Symbols

Send to Print*

Screen Number

Function keys

Status/Alert Bar

Topic KeyTab

Working Area

Cursor and Select Keys

OutlineZoom

KeyboardKeyboard Displayed

KeyboardTab

SVGA Screen Display

SelectKey

SelectKey

*Button function differs, refer to

"general purpose keys" table on page -23 for

function

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QVGAThe printer is controlled through the front panel. There are two types of keys:

• Permanent keys with fixed functions (majority of keys)

• Function keys (softkeys) with functions that can change.

The main areas of the QVGA front panel are identified in the diagram below.

The display presentation has the following basic structure.

A-Series plus

Power Key

DisplayCursor Keys

SelectKey

Function Keys

Data Entry Keys

CharacterSet Keys

Help

Front Panel Keyboard Layout

Start/Stop Key

Topic Keys

Send to Print

Title Bar

Working Area

Screen Number

Print and Operating Symbols

Scroll BarSoftkeys

Status/Alert Bar

Connectivity Symbols

Display Presentation (QVGA)

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Status/Alert bar shows status information. When a printer alert is raised, it displays alert information. When the alert condition is cleared, the alert message is cleared (and status will be displayed). If two or more alerts exist simultaneously, the highest priority alert is displayed; if both are the same priority then the most recent will be displayed. Display messages are detailed in Part 5 of the Operation and Maintenance manual (supplied on disc).

Working area provides a general presentation area for the function in use.

Softkeys, up to four key options display, in QVGA these correspond to the four function keys immediately to the left of the screen, for SVGA simply touch the touchscreen.

Screen number provides a numerical identity for each screen.

Scroll bar shows that the screen detail, in the working area, extends off the display. Either use the up and down cursor keys in QVGA or press above or below the scroll bar tab in SVGA to show the hidden detail.

Print and operating symbols show the printer status, a print symbol indicates that the printer is ready to print, an alert symbol indicates that there is an unacknowledged alert. See table below.

Connectivity symbols show items that are connected to the printer. USB indicates that a USB device is fitted. See following table.

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QVGA Icon

SVGA Icon Description

Connectivity (top right of screen)

Service or Feature Key is fitted

USB

Print/Operating (bottom left of screen)

Jet On

Jet Off

Printer is printing

Transitional status (i.e. printer is going from Jet On to Jet Off)

The printer software is communicating with the front panel (normal operation)

A remote connection to the printer is established

Caps Lock is on (QVGA only)

Unicode key (SVGA, contained within the numeric keyboard) or Unicode is active (QVGA)

Unicode and Caps Lock is active (QVGA only)

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1These icons are seen in the Service area.2These icons are seen in the Message area.Start/Stop

The start/stop key is pressed to enable the printer to enter a ready to print status. It is necessary to press the switch for at least 2-3 seconds as a precaution against accidental use. The switch also carries a green indicator.

Red Alert Indicator shows that the printer has a fault which prevents printing. The indicator flashes (the beacon, if fitted, is steady state) while the alert is unacknowledged and is extinguished when the fault is cleared.

Amber Alert Indicator shows that the printer has a fault that requires attention. The indicator flashes (the beacon, if fitted, is steady state) while the alert is unacknowledged and is extinguished when the fault is cleared.

Reservoir 1st warning - there are 24 hours remaining in the reservoir. For extended life ink systems this is 300 hours remaining (a new reservoir should be obtained).

Reservoir 2nd warning - there are 2 hours remaining in the reservoir. For extended life ink systems this is 24

hours remaining.

The reservoir has expired and must be changed immediately. Printing has stopped.

Active region (Jet 1) indicator for Duo variant printer1

Active region (Jet 2) indicator for Duo variant printer1

Active region (Jet 1) indicator for Duo variant printer2

Active region (Jet 2) indicator for Duo variant printer2

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Topic KeysEach topic key opens sets of screen options.

Message Editor Provides access to the message creation utilities.

Message Store Provides access to the stored messages. Use to save messages.

Print Parameters

Provides access to the utilities controlling the message being printed, e.g. message orientation. These parameters are saved with the message.

Machine Setup and Service

Provides access to the printer for service and printer setup.

Lockout When security is set, this key will log out the current user.

Home Pressing this key from most screens will revert the printer back to the Home screen.

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General Purpose Keys

Power On/Off

Switches power on to the printer. It will initialise the printer to a standby state. If pressed for 2 seconds whilst on, the printer will carry out a shut-down procedure and power off, if pressed for 10 seconds it will cause the printer to perform an emergency shut-down.

Start/Stop Powers the printer to a ready to print state. If pressed whilst in a ready to print state, it will take the printer to a standby state.

Cursor Keys Four keys used to move the cursor around the screen.

Select Key Select the currently highlighted option, either inserting it into the message or opening the properties.

Function Keys (QVGA only)

Select softkey option on the screen to the right.

Back Press to go up a menu level.

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Send to Print(Enable/Disable Print)

From Message Editor, Message Store and some areas of print parameters, this sends the currently selected message to print.From the home screen, this enables and disables the printing.

Delete Key Deletes entries immediately to the left of the cursor.

Outline Key (SVGA only). Key combination for QVGA

Within the Message Editor, puts an outline around each individual component (such as dates, text) in the message.

Alternative Character Set - Left (Blue)

Press this key to select the top left blue character on character keys on QVGA or change the keyboard to show alternative character set 1 on SVGA

Alternative Character Set - Right (Green)

Press this key to select the top right green character on each character key on QVGA or change the keyboard to show alternative character set 2 on SVGA

Numeric Keyboard SVGA

Press this key to change the keyboard layout to show the numeric keys on the keyboard

Unicode Entry SVGA

Within the Numeric keyboard, use this key to enter Unicode characters.

+3

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Help Key

Currency Key

Lockout Pressing the Lockout key prevents unauthorised changes through the front panel or interference while the printer is unattended. With Lockout selected, control of the printer is restricted to switching on, switching off and inspecting the message being printed. Access to all other functions requires the use of the appropriate password, provided this has been set, users can log in and have access according to their access

Keyboard layout SVGA

Press these keys to switch between alphabetic or qwerty keyboard layout for the SVGA printer.

Shift Lock Key

Changes characters to lower case until pressed again to return to upper case characters.

Shift Key (QVGA only)

Hold down to change the character case (from upper to lower or vice versa).

Alert Key Opens the alerts list. Alerts can be acknowledged within this dialogue.

Help Key Provides access to help information concerned with the current menu screen.

Currency Key Provides entry for currency characters. Pressing this key generates minor currency symbols (e.g. p, c, etc.) pressing with the Shift key generates the major currency symbol (e.g. £, $, etc.)

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rights. An administrator can set-up new users. Only administrators have access to the security setup area of the printer.

To enable the lockout function, security must be enabled within the Machine Setup area. Refer to the Operation and Maintenance manual for details on the security area.

Password System Entry to the Lockout area of printer control is unrestricted, all other areas can, if required, be protected by password. It is advisable to assign a unique password to the administrator account. In the event of the administrator password being forgotten, contact Domino.

A user can change their password using this screen (see above).

Navigation and OperationTo delete a character in the Message Editor and any editable field, move the cursor to the right of the object to be deleted and press the delete key. Note that new characters are always inserted immediately in front of highlighted characters.

Values can be typed in, or changed by using the increment/decrement keys. Values which have ! adjacent to the ! ! keys are effective immediately. Other values become effective only when OK or the equivalent is selected using the function keys.

Numeric values can be altered by using the keys.

To navigate through screens, use the function keys at the side to open the required menu and use the up level button to move back a level in the menu.

Lockout Screen

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To select items, use the left/right cursor keys to scroll through the options, and press the select button to select the required option.

If the information in a screen spans multiple pages (indicated by a vertical scroll bar appearing down the right-hand side of the screen), use the up/down cursors to move between the fields and pages. For SVGA printer variants, press the area in the scroll bar above or below the slide to move through the pages.

To navigate between the Duo variant printer’s two print regions, use the keys in the Message Editor.

Unicode Character EntryQVGACertain characters, that are not represented by a key, are available for printing. They can be entered into the Message Editor or a data entry dialog using their Unicode identity.

This is done by holding down both alternative character set keys , Use the left, right keys to select or X. Selecting will turn on the Unicode entry mode, this is confirmed by "U" being displayed in the bottom right of the screen. The printer can now accept unicode values. Enter the required 4 digit unicode value (hex) e.g 00A5 is the Japanese Yen symbol, then press again, the printer will prompt to confirm the unicode value entered, highlight the tick ( ) and press the select

key to enter into the message, repeat this for further character entries.

Pressing the shift lock key will change the Unicode icon to , showing that both Unicode and Caps lock are active.

To exit the Unicode mode, press both alternative character set keys again.

SVGAA unicode symbol on the numeric keyboard of the SVGA printers allows unicode to be entered directly. Press this, then enter the unicode value.

+

+

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Importing and Exporting DataUSBA USB device can be used to back-up and restore all of the configuration data of the printer. A selection of back-up types are available: Full, Service and Messages (see page 45).

Creating a MessageSimple messages can be entered in the Message Editor using the keyboard.

(1) Press the Message Editor topic key .(2) Type in the message using the keyboard.

It is also possible to change the format of the message, such as font height, bold, inter character gap, etc. and enter different components into the message, such as clock data, serial numbers, shift codes, text fields. These functions are described below.

For the Duo variant printer, the message contains two regions (one for each jet). A message format is associated with each region. The top region displays information for Jet 1 and the bottom region for Jet 2, as shown below. Creating a message is performed exactly the same as for a single-jet message (unless indicated). To navigate between the two regions, use the keys to move the cursor to the desired region.

Message Editor Screen for A-Series plus Duo Variant Printer

Region 1 (Jet 1) - currently the active

region

Region 2 (Jet 2)

Active region indicator (currently Jet 1)

Message format for each region

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Font OptionsThis menu allows access to: Font Height, Bold, InterChar Gap and Message Format Set.

Font (character) size, bold characters and double spacing can be selected as function key options. Pressing the key activates the option and all subsequent entries will be size/bold/spaced accordingly, until the option is modified

Font size is indicated by the vertical size of the cursor. If a larger font size is inserted into a multi-line message, the other characters will be automatically arranged around the larger characters.

The Message Format Set allows different rasters (message formats) to be stored in the printer. The printer can store/manage up to 8 message formats in the Message Format Set. Messages created can use any of these 8 message formats. For the Duo variant printer, a message format is associated with each region of the message.

In the Message Editor it is possible to open the properties or relevant setting dialogue for inserted formats by using the left/right cursor keys

to highlight the entry and pressing the select button .

The Font (print) Heights available will depend on the currently selected message formats. (For the Duo variant printer, a message format is associated with each region of the message being edited. The available Font Heights will depend on the message format associated with the currently active region.) Select the required height and press OK notice that the cursor height will change accordingly in the Message Editor.

The Bold setting will actually add a number of extra drops, meaning instead of printing 1 line of vertical drops, the printer will print the selected number (a suggested amount would be 1). The next text entered into the message will then be in bold.

InterChar Gap is the distance between each character, this can be increased or decreased.

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Clock Options Date and Time fields and shift codes can be created and inserted into the message.

To insert either a date or time field, he required field from the list in the screen and press the select key.

Templates for both Date and Time fields exist in the printer as standard and it is possible to add to these templates. An example of the actual printed text is shown.

Formats are used to build the date and time fields, a table of the formats follows on the next page:

Date Codes:

Time Codes:

%A Date (01 to 31) %G Month Name

%B Day of Year (001 to 366) %J Day Name

%C Julian Year (0 to 9) %K Week Number (01 to 53)

%D Year (00 to 99) %L Day Number (1 to 7)

%E Year (1970 to 2038) %P Julian Day (001 to 366)

%F Month (01 to 12)

%H Hours (00 to 23) %N Seconds (0 to 59)

%I Quarter Hours (01 to 96) %O Alpha Hours

%M Minutes (0 to 59)

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Clock Offsets can also be set and applied to any of the clock templates. This can be useful when coding a sell or use by date that is a set number of days ahead of today’s date.

To set, select an offset from the list in the Clock Offsets screen and press Change. Change the name if required and set the offset amount. It is best to leave one of the offsets at zero for clock fields that do not require any offsets.

To insert an offset into either a date or time field, open the Properties screen for the Date or Time field and select the offset required.

In this example, the offset A has been applied to the time field “HH:MM”.

Shift Codes can be entered into the message, these must be set within the Machine Setup Area:

To Set and Enter a Shift Code

The shift codes are set via the Machine Set-up menu , as follows:

(1) With the Machine Set-up selected, press the Configuration button, then select Machine Print Settings > Clock Dep. Options > Shift Codes.

(2) Use the up/down cursor arrows to navigate to the start and end time, then use the left/right arrow to increment/decrement the time for the first shift.

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(3) Enter a shift code label - this will display in the message if the shift is inserted.

Note: The Message Editor will space the message to allow for the longest of the shift code labels.

(4) Press Reset Shift to reset the current shift back to zero.(5) Use the up/down arrow to return to the top line "Shift Code"

then use the right cursor key to page to the next shift.(6) Repeat the process for all required shifts. There is a total of 24

shifts available.(7) Press OK when the shifts are set. (8) Once the shift codes are set, they can be entered into a message

via the Message Editor. Within the Message Editor, select Clock then Shift Code.

(9) The screen will display the shift codes as set previously. Press Select to enter a shift code into the message. The name of the current shift will be displayed in the message.

Use the Up/Down cursor to move, then enter the required data

Use the left/right cursor to move to

the next shift

Three shifts

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Special FieldsFields such as Serial numbers, text fields, custom scripts, bar codes and logos can be created and inserted from within this area.

To Enter a BarcodeThe A-Series Plus printer currently supports the following barcodes:

1D or Linear Barcodes

UPC A Numeric only, 12 digit chars max (1 digit number system, 5 digit manufacturer code, 5 digit product code and 1 check digit).

UPC E Numeric only, is an 11 digit UPC A code that is compressed into a 6 digit UPC E code (a compressed version of UPC A, note that not all UPC A codes can be compressed).

Code 39

Alphanumeric, can encode the 26 uppercase letter set (A to Z), the numeric set (0 to 9) and 7 special characters (space $ - . / + %) may also contain a check digit, but has no restriction on length.

Code 93

Alphanumeric, can encode the 26 uppercase letter set (A to Z), the numeric set (0 to 9) and 7 special characters (space $ - . / + %), contains 2 check digits but has no restriction on length. Uses additional unique circle codes ($), (%), (/) and (+) to encode the full ASCII set.

Code 128 Alphanumeric, can encode the full ASCII set Code sets A and B and compresses double numeric digits Code set C, has no restriction on length.

EAN 128 As Code 128, except that after the start code there will be a FUNC1 code, also () are not included in the coding.

EAN 13 13 numeric digits - 12 user specified and 1 check digit.

EAN 8 8 numeric digits - 7 user specified and 1 check digit.

2/5 Industrial

Numeric only, has no restriction on length.

2/5 Interleaved

Numeric only, has no restriction on length.

2/5 Standard

Numeric only, has no restriction on length.

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Notes: (1) A-Series PLUS printers can currently print 10x10, 12x12, 14x14, 16x16, 18x18, 20x20, 22x22, 24x24, 26x26, 32x32, 8x18, 8x32, 12x26, 12x36, 16x36, and 16x48 data matrix symbols. The amount of data that can be contained within a data matrix symbol is dependant on the data matrix size.

(2) A-Series Plus applies a limit of 64 characters to unrestricted codes.

2/5 Interleaved Bars

Numeric only, has no restriction on length but has bearer bars (one above and one below the barcode).

ITF 14 14 numeric digits using Interleaved Code 25 symbology

2D Barcodes

Data Matrix(ECC 200)

ASCII values 0 to 255 (extended ASCII 128 to 255). 1-64 characters (excluding check digits). Reed-Solomon check digit algorithm (error correction). Twenty-four square symbols with even number of rows and columns in sizes (not including quiet zones): 10x10 to 26x26 modules (steps of 2 modules per side), 32x32 to 52x52 modules (steps of 4 modules per side), 64x64 to 104x104 modules (steps of 8 modules per side), 120x120 to 144x144 modules (steps of 16 modules per side). Six rectangular symbol size versions (not including quiet zones): 8x18 and 12x26 modules (1 data region), 8x32 and 12x36 modules (2 data regions) and 16x36 and 16x48 modules (2 data regions).

QR Code

Square two-dimensional machine readable codes. Model 1 or 2. Error Correction Level L, M, H or Q. Dimensions are 21x21, 25x25 or 29x29. Payload (1 – 64): Any character in the range 0x0000 to 0xFDFF. Characters in the range 0xNN40 – 0xNNFC, where NN = 0x81 – 0x9F or 0xE0 – 0xEA and characters of the form 0xEBNN where NN = 0x00 – 0xBF, will be encoded as Kanji (Shift JIS System).

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With the Message Editor selected, select Special Field , then Barcodes then select the type required, either Barcodes or 2D Codes .Within this menu, barcodes can be created and saved. Once saved, a list of the barcodes will be displayed, to insert the barcode into the message, simply highlight the required barcode and press the select button. A graphic representation will then be shown as part of the message.

Further information relating to barcode and 2D code creation specifics can be found in the Operation and Maintenance Manual (supplied on the disc).

Prompted/Text Field/PasswordPrompted field - Promtps the user to enter specific data when the message is sent to print.

Text Field - Allows the insertion of a blank (open) are into the message, to allow for example, pre-printed information on the substrate to show thorough.

Password - Allows a password to be applied to individual lines within a message (same password for all lines).

Custom ScriptsThese are externally created special custom clocks and serial numbers.

For details of text fields and custom scripts, please refer to the Operation and Maintenance Manual.

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Create/Insert a Serial NumberNumbers can be numeric or alphanumeric.

(1) With Message Editor selected, select Special Field , then Serial Number . Initially, this screen may be empty, but as serial numbers are created and saved, they will be displayed in a list.

(2) Press New to create a new serial number.The screen will change to show the parameters controlling the serial numbering. These include the start number (first limit), finish number (second limit) and the change between messages (step size). If the start number is below the finish number the change (step) will be incremental, i.e. positive. If the start number is above the finish number, the change (step) will automatically be decremental, i.e. negative. If required, the same serial number can be entered into a selected number of messages before it is changed (Repeat Count). Also, the language for the serial number can be either English (default), Arabic or Farsi.

More advanced serial numbers can be set up, to include a letter-type prefix or suffix and batch linking between two serial numbers (batch linking on A300+/A200+ only). For advanced settings and further information refer to the Operation and Maintenance Manual (supplied on the disc).

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Create/Import LogosLogos are created and stored in the logo store before use in a message. Logos are created on a user defined matrix (representing the possible drop positions). Space around the logo (padding) is part of the logo and provision for this must be included in the matrix size.

QVGA

(1) Within the Message Editor, select Insert Special Field, then Logo. Initially, this area will be blank, but as logos are imported or saved, a list of available logos will be shown here. To insert a logo from the list into the message, press the Select button.

(2) To create a new logo, open the Logo Editor by selecting New. Enter the width and height of the logo (in drops), to create a grid and press OK.

Note: Depending on the font height, the height(s) available may be restricted, although it is still possible to create a larger size but it will not be possible to enter this into a message where it exceeds the message height.

(3) A grid of this height and width will now display. Use the cursor keys to navigate the drop position, and use the Select button to toggle the drop position on or off.

(4) Use Dot Continuous to turn on the drop position, without the need to press the Select button for every square.

Note: A square will display in the toolbar at the bottom of the screen to show if the Dot Continuous function is enabled. The grid reference is also displayed.

(5) When the logo is complete, press Save As to save the message. Enter the required name and press OK. This logo should now appear in the list of saved logos.

Dot Continuous Function (enabled)

Current Drop Position

Horizontal Grid Position

Vertical Grid Position

Logo Editor

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SVGA

The SVGA logo creation is similar to the QVGA, except that it has slightly more options available. Create the logo in the same way as described above, but note the extra functions (shown below). Refer to the Operation and Maintenance manual (supplied on disc) for further information.

Dot Continuous Function (enabled)

Grid

With Dot Continuous Off,

use the dot button to enter a dot on the grid

Use arrows to move cursor around grid

Logo EditorDot Clear

Continuous Function

Basic line entry with dot continuous option (Shown above)

Enables shapes to be cut, copied and pasted.

Create shapes such as lines, squares and circles, etc.

Create text and apply formatting (italic, bold or underline).

Import existing logos and apply formatting (flip horizontal/vertical).

Zoom

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To Import a LogoLogos are imported using a USB device:

Notes: (1) The following path is required on a USB device when importing logos: usb_updates/user/data/logos (see graphic below). Enter the logo to import in the "logos" folder.

(2) Logos must be monochrome Windows® bitmap files. They are also restricted by the size of the logo grid.

(1) With the required logo saved to the USB device, plug it into the USB slot on the left side of the printer.

(2) Within the Machine setup menu , select > Configure Upgrade. Select from the Upgrade list Logos, and press Start Config Upgrade.

To Save the MessageOnce the message has been created, it is possible to save the message from within the Message Editor by pressing the Save/Clear key.

Notes: (1) If the message in the Message Editor has already been saved, pressing the Save/Clear button will clear the Message Editor.

(2) It is also possible to save the active message (in the Message Editor) via the message store, by pressing the Save key.

Select Logos from List

Pathname for USB Device

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To Print a Message from the Message StoreAll saved messages will appear in the message store listed by name. To print a message from within the store, highlight the required message and press the Send to Print button. The message will now be printed at each print go signal.

To Print the MessageWith the printer in a Ready to Print state:

(1) Simply press the Send to Print button on the membrane, to print the currently selected message.

The message will now be printed at each Print Go signal.

Note: If an on-line message is changed in any way, it is necessary to press the Send to Print button again to implement the changes.

Print Parameters Once the message has been created, the print parameters allow the way in which it is printed to be set, such as offsets, height and width, delays, orientation, etc.

Print Offset This positions (adds an offset to) the message on the substrate. With the required message open in the Message Editor, press the Message Offset

icon, then select either the forward or reverse offset (reverse is normally used when traversing the print head) enter in the required distance (in strokes).

Print DelayThis is the distance between the sensor and the print head. Press Message Offset , then select the Print Delay icon.

CAUTION: This is a global setting and will therefore affect all messages.Enter in the distance (in strokes).

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Print Width and Height The print height and width can be set.

Notes: (1) The print width will only be affected if using an internal stroke rate.

(2) Print Height and Width are machine settings and are not saved with the individual messages

Print Height This is adjusted as a percentage of the full height. The changes are instant and will affect all printed messages.

Print WidthThis is only effective when using an internally generated stroke rate. Use the keys to increment/decrement the print width (measured in strokes).

Message OrientationAllows the message to be printed in reverse and/or inverted and also inverse video.

Note: Reverse and Invert print apply to the whole message, inverse video only applies to subsequent text entered.

Reverse PrintingThere are 4 options available: Printer setting, Flip, Counted or Continuous. Printer Setting is effectively off as this will not apply and reverse/invert setting over and above the printer settings.

Flip is effectively on as it will set the reverse/invert settings to the opposite of the printer settings.

Continuous - with the count set to the required number (e.g. 2), the message will print first in the initial state orientation for the next 2 product detects, it will then print the opposite (reversed or inverted) for the next 2 product detects, etc.

Counted - this is set in conjunction with the repeat print function. Set the count to the required number (e.g. 3), the message will then be printed in the initial state for 3 prints and then the opposite (reversed or inverted) for 3 prints. See below for the repeat printing option.

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Invert PrintingInvert print operates in the same way as the Reverse Print option. Please see above for details.

Inverse VideoThis will print the message in inverse video (white text on a black background). Set to either On or Off. When set to On, any subsequent entries will be in inverse video.

Repeat PrintingThere are 3 options available: Off, Continuous and Counted. Continuous enables the current message to continuously print whilst the print go signal is active. Repeat Pitch is the distance from the start of one message and the start of the next and is measured in strokes. Update Each Print? will update any variable information (serial numbers, clocks etc.) with each print.

Counted enables the current message to be printed for a specified number of extra times whilst the print go signal is active (set Use print go to end to Yes) - note that this is in addition to the initial print, i.e. if a count of 5 is entered, 6 prints will occur. Repeat Pitch and Update Each Print? are the same as for Continuous above.

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To Import/Export a Message(s) (1) Select the Message Store, then navigate to Store Manager >

Import/Export.(2) If the USB device does not contain any appropriate folders, the

only option available will be Create Folder, select this to create a folder.

(3) If several folders already exist on the device then these will be displayed in a list. Highlight the required folder to import from or export to.

(4) To export messages saved on the printer to the USB device, select Export to. A list of the currently saved messages will display, either use the select key to select the required message (this will add a next to the name) or Select All to mark all messages for export. Select Export to begin the export to the USB device.

If no folders are present on the USB device, this

is the only option.

Create a Message Folder on the USB Device

Press Folder Options, then Create Folder to open this screen. Name the folder

and press Create.

Select the required folder and press either Import

From or Export To.

Select Message Folder on the USB Device

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It is also possible to export an entire message store to the USB device.

(5) To import messages saved in a folder on the USB device, select the folder from the list and press Import From. A list of the messages contained in this folder will be displayed, as for the export process above, either mark individual messages to import or select Select All. It is also possible to import a new message store into the printer.

If either destination contains messages of the same name, it is possible to either overwrite, rename, ignore the message or abort the operation.

Either use the select key to select individual messages or press Select All to

select all of the messages, then press Export to export to the USB device. Export Message Store will export the entire message store to

the USB device.

Export Messages to the USB Device

Either use the select key to select individual messages (note the next to the

names in this example) or press Select All to select all of the messages, then press Import to import from the USB device. Import as a

New Store will import the entire store into the printer, regardless of individual selections.

Import Messages from the USB Device

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BACK-UP PRINTERThere are 4 types of file information that can be saved to a USB device: Full, Messages, Service and Production. These save different information to a USB memory device: Full copies the entire printer configuration; Message copies all the messages in the current message store. Both Full and Message back-ups can be copied (restored) to other printers or retained to restore the original printer settings.

The Service and Production files can be copied from the printer’s software files, this provides information for a service engineer, such as log files, jet characterisation information and email information. These file types cannot be copied back to the printer as they are for information only.

To Create a Back-up(1) Insert the USB memory stick into the USB slot at the side of the

printer.(2) In the Machine Set-up menu , select Back-up then

Back-up to USB. (3) From the list, select the type of back-up required.

Note: Full Back-up can take up to 40 minutes to complete.(4) Press Start Back-up to begin. The screen will change to show the

progress of the back-up.(5) A prompt will display when the back-up is complete and will

inform if successful, "Full back-up to USB successful".(6) The file has now been copied to the USB device and can be

used to restore to either the same printer or another printer.

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CAUTION: If restoring information to a different printer, it is essential that the printer hardware is of the same version level. Please contact your local office for advice.

To Restore from the USB DeviceOnly Full or Message back-ups can be used to restore to a printer. The information will be used to override the current settings in the printer.

Note: It is necessary to restart the printer as part of the restore procedure.(1) Insert the USB device containing the back-up file(s).(2) In the Machine Set-up menu , select Backup then

Restore Options.(3) Select the type of restore required, then press Recover Back-up. If

more than one back-up of the same type is found a prompt will display asking for confirmation of which back-up to restore.

Note: Full back-ups and larger message files may take a few minutes to complete.

(4) A progress bar will display. Once complete, a prompt such as "Messages restored to printer successfully" will display to show whether the restore was successful.

(5) Press OK to exit the screen.

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Printer StatesShown below are some printer states, these are displayed on the Alert/Status bar at the bottom of the screen.

Status: StandbyThe ink system is inactive but the User Interface can still be used.

Status: Getting ready to printOnce completed, the printer should be in a ready to print state.

Status: Ready to printIf a message is on-line, it will print on receiving a product detect signal.

Status: Not ready to printPrinter changing from Ready to print to jet on only or standby state.

Status: HeatingPrinter is heating the print head to the optimum temperature for the ink.

Status: Ink system standbyInk system is pressurised and active, but the jet is off.

Wake-up Mode Cycle WaitingOpaque only - this indicates that the wake-up software is on - it can also change to state as below.

Wake-up Mode Cycle RunningOpaque only - The wake-up software is active, it will run the pump for 3 mins in every 20 to stir the ink.

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ND

Iap“E““u“tNm

Fault FindingIssue Possible Cause Remedy

ot Printing, error Gutter ry is displayed

Blocked Nozzle Go to > >

Diagnostics, then select Clear Nozzle and press Run Test

nk on deflector plates nd/or charge electrode, ossible faults could be:Ink detected on Charge lectrode”Charge detection has failed”Fall back jet modulation in se”Deflection EHT has ripped”

Blocked Nozzle or dirty print head

With Printer in standby, clean the print head, see page 48.

o print occurs but essage has been sent.

Faulty sensor Check the sensor and its position

Faulty encoder Check the encoder is outputting signals (can be seen via the Ext I/F screen)

Incorrect setting of sensor

Check that the active level is set correctly

Print delay and/or offset set incorrectly

Check the delay and offset for this message are suitable, adjust as required.

Enable/Disable (Send to Print) button has been pressed whilst in the Home screen

This button will toggle printing within the Home screen, so only necessary action is to press button again.

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NA

Issue Possible Cause Remedy

o indicators showing 300SE+

No air supply Restore air supply

Low pressure input on air supply

Ensure input pressure >5bar

In-line fuse failure Replace in-line fuse

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Cleaning the Print Head

A-Series plus Print Head

A-Series plus Duo Print Head

Loosen screw and pull out the Charge Electrode. Clean in the slot with relevant wash,

dry using lint free tissue.

Clean any ink residue from deflector plates

Clean any ink residue from gutter area

Loosen screws and pull out the Charge Electrodes.

Clean in the slot with relevant wash, dry using lint free

tissue.

Clean any ink residue from deflector plates

Clean any ink residue from gutter area

AD_0001.eps

SW_0150.eps

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