may 3, 2012 9250 bendix road suite 215 columbia, md 21045 (410) 772-3914 (phone) (866) 579-1346...

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How to Market to the Federal Government May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free) Presented by: Gloria Larkin President, TargetGov [email protected] m © 2012 www.TargetGov.com 866-579-1346

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Page 1: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

How to Market to the Federal Government

May 3, 2012

9250 Bendix RoadSuite 215Columbia, MD 21045(410) 772-3914 (phone)(866) 579-1346 (toll-free)www.targetgov.com

Presented by:Gloria Larkin

President, [email protected]

© 2012www.TargetGov.com

866-579-1346

Page 2: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

President

• Nationally recognized federal contracting business development expert

• Interviewed on MSNBC, in Wall Street Journal, USAToday, TheStreet.com

• Author, Consultant & Trainer

• Clients have won billions in federal contracts

2

Gloria Larkin

© 2012www.TargetGov.com

866-579-1346

Page 3: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

$500 Billion Market; $100 Billion to SB Critical differences in government vs. private

sector Identifying targets Layers of decision-makers Effective marketing tactics Tools required to get noticed How to get noticed—positively! Mistakes to avoid

3

Course Objectives

© 2012www.TargetGov.com

866-579-1346

Page 4: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Rules and regulations Funding: Congress, White House Barriers to market entry Contract vehicles Sales cycle length Contract size Set-asides Credit card usage Repeat business Specific marketing opportunities

4

Critical Differences

© 2012www.TargetGov.com

866-579-1346

Page 6: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Small business representatives• OSDBU, SADBU, SBLO

Contracting and acquisition staff• CO, KO, COTR

Program and technical managers• PM, end-user

6

Marketing to Layers of Decision-Makers

© 2012www.TargetGov.com

866-579-1346

Page 7: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Consistently reach out to decision-makers Focus on their needs, not yours Be innovative in your approach Use relationships Social media is your friend Networking is critical Events focus White papers Press releases and public relations Advertising

7

Effective Marketing Tactics

© 2012www.TargetGov.com

866-579-1346

Page 8: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Update Your CCR Record at www.ccr.gov ◦ NAICS◦ Points of Contact (all three!)

Update Your ORCA Record every year! Update Your SBA Profile◦ Capability Narrative◦ Ownership◦ Special Equipment◦ Bonding◦ Keywords◦ Past Performance

What is YOUR score? Email me for your company’s score—what you look like to the decision-makers

8

Tools Required -- 1 of 3

© 2012www.TargetGov.com

866-579-1346

Page 9: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

1 page Capability Statement to identify your:• Core Competencies• Past Performance• Differentiators• Company Data

Government targeted web page An effective 30 second matchmaking pitch Calendar of events Teaming plan

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Tools Required 2 of 3

© 2012www.TargetGov.com

866-579-1346

Page 10: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Quickly identify the decision-maker, her/his responsibility & level of interest in your business

Know how you appear to the decision-makers!

Contract vehicle CRM system

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Tools Required 3 of 3

© 2012www.TargetGov.com

866-579-1346

Page 11: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Your Targets: Agency Prime Contractor Teaming Partner Joint Venture Why? To obtain decision-maker meetings!

11

Audiences for Your Marketing Activites

© 2012www.TargetGov.com

866-579-1346

Page 12: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Create a strong niche statementPractice a 20 second matchmaking pitch tailored

to the specific personUse a powerful Capability StatementPast performance is king!Financial stabilityCapacityPartners

12

Tips for Marketing Success

© 2012www.TargetGov.com

866-579-1346

Page 13: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

File cabinet; shoebox and 3 x 5 cards Outlook, email Excel spreadsheet ACT!, Goldmine and other PC-based

systems Salesforce.com, Basecamp and other

web-based systems Don’t drown in data!

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CRM Systems

© 2012www.TargetGov.com

866-579-1346

Page 14: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Be professional◦Ex: email, web site, dress the part

Know your niche! Do not try to be all things Lead with your expertise Prove it! Mitigate risk Use a combined strategy◦Email, phone, in-person, virtual

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How to Get Noticed– Positively!

© 2012www.TargetGov.com

866-579-1346

Page 15: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Person to person◦Agency Annual Conferences◦Vendor outreach sessions◦Agency and base events◦Matchmaking◦Associations, social events

Referral◦ From decision-makers

Virtual◦Email, public relations, blog, LinkedIn, Facebook, Twitter

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Where to Get Noticed

© 2012www.TargetGov.com

866-579-1346

Page 16: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Old data in CCR, ORCA and SBDS Web site issues Don’t use a generic Capability Statement Do not try to be all things to all people◦Maximum 10-12 NAICS

Don’t ignore social media Conferences: booth vs. attendee? Don’t reject vendor outreach sessions No “get to know you meetings” Plan for a realistic level of effort: 1 FTE for

every ___ agencies?16

Marketing Mistakes to Avoid

© 2012www.TargetGov.com

866-579-1346

Page 17: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

Critical differences in government vs. private sector

Identifying targetsLayers of decision-makersEffective marketing tacticsTools required to get noticedHow to get noticed—positively!Mistakes to avoid

17

Review

© 2012www.TargetGov.com

866-579-1346

Page 18: May 3, 2012 9250 Bendix Road Suite 215 Columbia, MD 21045 (410) 772-3914 (phone) (866) 579-1346 (toll-free)  Presented by: Gloria Larkin

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Contact Email me for complimentary documents!

Gloria LarkinPresident, [email protected]

www.TargetGov.com

© 2012www.TargetGov.com

866-579-1346