may 2019 empire plan network news · network news may 2019 unitedhealthcare empire plan medical...
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NETWORK NEWSMay 2019
UnitedHealthcare
Empire Plan Medical Program CopaymentsAs you’ve seen in prior issues of Network News and via standalone Empire Plan Medical Copayment Guide mailings, there have been Empire Plan copayment changes for 2019. However, those changes apply only to certain Empire Plan employee groups as noted in the Copayment Guide. Not all Empire Plan employee groups have the same copayment requirements. Some have changed, but some have not.
Over the last few months, UnitedHealthcare and the State of New York have received complaints from Empire Plan enrollees indicating they had been charged an incorrect copayment. Please be sure to review the Guide carefully and/or verify the patient’s copayment liability via UHCprovider.com or by calling 1-877-7NYSHIP (1-877-769-7447). Changes to date have been outlined below.
The following employee groups continue to have a $20 copay for office visits and have NOT had copayment changes at this time:
• APSU
• Council 82
• PEF
• PIA (NYS Police Investigators Unit)
• Unified Court System – COBANC
The following employee groups have an office visit copay of $25 and experienced other copayment changes effective January 1, 2019:
• CSEA
• District Council 37
• NYS Retirees
• Participating Agencies – The Empire Plan (primarily local governments)
• Participating Employers (primarily public authorities)
• PBA – Supervisors
• PBA – Troopers
• Unified Court System – All Others
• UUP (Including Lifeguards)
On June 1, 2019, the following groups will experience an increase in the office visit copayment from $20 to $25 and experience other copayment changes:
• Management/Confidential
• NYSCOPBA
Enrollees in the Excelsior Plan continue to have an office visit copayment of $30.
Enrollees in the Student Employee Health Plan (SEHP) continue to have an office visit copayment of $10.
FEBRUARY 2019Front & Center
UHCTransitions Will Become UHCCareConnect and Be Available through Link Informational
Reminder: Non-Participating Providers Consent Form No
Win $500 in Our Go Paperless Sweepstakes Yes
Link Self-Service Updates and Enhancements Yes
Changes in Advance Notification and Prior Authorization Requirements No
Pharmacy Update: Notice of Changes to Prior Authorization Requirements and Coverage Criteria for UnitedHealthcare Commercial and Oxford No
MiniMed™ 670G System from Medtronic More Widely Available No
Updates to Requirements for Specialty Medical Injectable Drugs for UnitedHealthcare No
Commercial and Community Plan Members No
Next Phase Announced: More Fax Numbers Used for Medical Prior Authorization Retiring May 6, 2019 No
Prior Authorization Required for Therapeutic Radiopharmaceuticals No
Tell Us What You Think of Our Communications Informational
Dental Clinical Policy & Coverage Guideline Updates No
UnitedHealthcare Commercial
Peer Comparison Reports Sent to Select Specialists No
UnitedHealthcare Medical Policy, Medical Benefit Drug Policy and Coverage Determination Guideline Updates See Specific Policy
TAKE NOTE: Annual CPT® and HCPCS Code Updates
Bone or Soft Tissue Healing and Fusion Enhancement Products <Medical> Yes
Breast Imaging for Screening and Diagnosing Cancer <Medical> Yes
Brineura™ (Cerliponase Alfa) <Drug> Yes
Cardiovascular Disease Risk Tests <Medical> Yes
Carrier Testing for Genetic Diseases <Medical> No
Chemosensitivity and Chemoresistance Assays in Cancer <Medical> Yes
Clotting Factors, Coagulant Blood Products & Other Hemostatics <Drug> Yes
Crysvita® (Burosumab-Twza) <Drug> Yes
UnitedHealthcare Network Bulletin Articles & The Empire PlanThe following articles are included in the February 2019, March 2019, and April 2019 issues of UnitedHealthcare’s Network Bulletin. The table below denotes which articles apply to The Empire Plan and/or our Empire Plan Network providers. To access Network Bulletin, sign on to UHCprovider.com and select “News and Network Bulletin” in the “Resource Library” section (or select News and Network Bulletin in Quick Links at the bottom of the home page). Be sure to read the applicable articles and direct any questions you may have regarding Empire Plan impact to your Empire Plan network representative.
IMPORTANT NOTE: Starting with the April 2019 issue of UnitedHealthcare’s Network Bulletin, this article outlining The Empire Plan impact is being posted monthly on UHCprovider.com. To view The Empire Plan impact article, go to: UHCprovider.com MENU Resource Library News and Network Bulletin Latest Care Provider News
Network Bulletin: Article Topic Applies toThe Empire Plan?
2 The Empire Plan Network News - May 2019
Deep Brain and Cortical Stimulation <Medical> Yes
Enzyme Replacement Therapy <Drug> Yes
Extracorporeal Shock Wave Therapy (ESWT) <Medical> Yes
Genetic Testing for Hereditary Cancer <Medical> No
Gonadotropin Releasing Hormone Analogs <Drug> Yes
Habilitative Services and Outpatient Rehabilitation Therapy <CDG> No
Hearing Aids and Devices Including Wearable, Bone-Anchored and Semi-Implantable <Medical> Yes
Hepatitis Screening <Medical> Yes
High Frequency Chest Wall Compression Devices <Medical> Yes
Home Health Care <CDG> No
Ilumya™ (Tildrakizumab-Asmn) <Drug> Yes
Infliximab (Remicade®, Inflectra™, Renflexis™) <Drug> Yes
Intensity-Modulated Radiation Therapy <Medical> Yes
Luxturna™ (Voretigene Neparvovec-Rzyl) <Drug> Yes
Macular Degeneration Treatment Procedures <Medical> Yes
Maximum Dosage <Drug> Yes
Molecular Oncology Testing for Cancer Diagnosis, Prognosis, and No
Treatment Decisions <Medical> Yes
Neurophysiologic Testing and Monitoring <Medical> No
Neuropsychological Testing Under the Medical Benefit <Medical> No
Omnibus Codes <Medical> Yes
Onpattro™ (Patisiran) <Drug> Yes
Preventive Care Services <CDG> Yes
Proton Beam Radiation Therapy <Medical> Yes
Radicava™ (Edaravone) <Drug> Yes
Respiratory Interleukins (Cinqair®, Fasenra®, and Nucala®) <Drug> Yes
Rituxan® (Rituximab) <Drug> Yes
Self-Administered Medications List <Drug> No
Skin and Soft Tissue Substitutes <Medical> Yes
Sodium Hyaluronate <Medical> Yes
Surgical Treatment for Spine Pain <Medical> Yes
Therapeutic Radiopharmaceuticals <Medical> Yes
Trogarzo™ (Ibalizumab-Uiyk) <Drug> Yes
White Blood Cell Colony Stimulating Factors <Drug> Yes
NEW
Magnetic Resonance Imaging (MRI) and Computed Tomography (CT) Scan-Site Of Care <URG> No
Network Bulletin: Article Topic Applies toThe Empire Plan?
The Empire Plan Network News - May 2019 3
UPDATED/REVISED
Ablative Treatment for Spinal Pain <Medical> Yes
Ambulance Services <CDG> No
Autologous Chondrocyte Transplantation in the Knee <Medical> Yes
Bone or Soft Tissue Healing and Fusion Enhancement Products <Medical> Yes
Botulinum Toxins A and B <Drug> Yes
Breast Imaging for Screening and Diagnosing Cancer <Medical> Yes
Breast Repair/Reconstruction Not Following Mastectomy <CDG> Yes
Cardiovascular Disease Risk Tests <Medical> Yes
Clotting Factors, Coagulant Blood Products & Other Hemostatics <Drug> Yes
Cochlear Implants <Medical> Yes
Deep Brain and Cortical Stimulation <Medical> Yes
Durable Medical Equipment, Orthotics, Ostomy Supplies, Medical Supplies and Repairs/Replacements <CDG> Yes
Electric Tumor Treatment Field Therapy <Medical> Yes
Electrical Stimulation and Electromagnetic Therapy for Wounds <Medical> Yes
Fetal Aneuploidy Testing Using Cell-Free Fetal Nucleic Acids in Maternal Blood <Medical> No
Hearing Aids and Devices Including Wearable, Bone-Anchored and Semi-Implantable <Medical> Yes
Hepatitis Screening <Medical> Yes
Home Health Care <CDG> No
Implantable Beta-Emitting Microspheres for Treatment of Malignant Tumors <Medical> Yes
Infertility Diagnosis and Treatment <Medical> Yes
Infertility Services <CDG> Yes
Intensity-Modulated Radiation Therapy <Medical> Yes
Intraoperative Hyperthermic Intraperitoneal Chemotherapy (HIPEC) <Medical> Yes
Intravenous Enzyme Replacement Therapy (ERT) for Gaucher Disease <Drug> Yes
Macular Degeneration Treatment Procedures <Medical> Yes
Magnetic Resonance Spectroscopy (MRS) <Medical> Yes
Maximum Dosage <Drug> Yes
Mechanical Stretching Devices <Medical> Yes
Meniscus Implant and Allograft <Medical> Yes
Molecular Oncology Testing for Cancer Diagnosis, Prognosis, and Treatment Decisions <Medical> Yes
Omnibus Codes <Medical> Yes
Network Bulletin: Article Topic Applies toThe Empire Plan?
4 The Empire Plan Network News - May 2019
Osteochondral Grafting <Medical> Yes
Percutaneous Vertebroplasty and Kyphoplasty <Medical> Yes
Private Duty Nursing Services (PDN) <CDG> Yes
Proton Beam Radiation Therapy <Medical> Yes
Respiratory Interleukins (Cinqair®, Fasenra®, and Nucala®) <Drug> Yes
Skilled Care and Custodial Care Services <CDG> Yes
Skin and Soft Tissue Substitutes <Medical> Yes
Speech Language Pathology Services <CDG> No
Spinal Ultrasonography <Medical> Yes
Surgical Treatment for Spine Pain Eff 1/1/2019 <Medical> Yes
Surgical Treatment for Spine Pain Eff 2/1/2019 <Medical> Yes
Temporomandibular Joint Disorders <Medical> Yes
Total Artificial Heart <Medical> Yes
Transpupillary Thermotherapy <Medical> Yes
Umbilical Cord Blood Harvesting and Storage for Future Use <Medical> Yes
Unicondylar Spacer Devices for Treatment of Pain or Disability <Medical> Yes
Vagus Nerve Stimulation <Medical> Yes
Xolair® (Omalizumab) <Drug> Yes
UnitedHealthcare Reimbursement Policies
Coordinated Reimbursement Policy Announcement See Specific Policy
Reminder: Clinical Laboratory Improvement Amendments (CLIA) ID Requirement Policy Yes
UnitedHealthcare Community Plan Reimbursement Policy No
UnitedHealthcare Community Plan ~This section does not apply to The Empire Plan~
UnitedHealthcare Medicare Advantage ~This section does not apply to The Empire Plan~
Doing Business Better
Coverage Determinations and UM Decisions (Financial Incentives) Yes
UnitedHealthcare Affiliates ~This section does not apply to The Empire Plan~
MARCH 2019Front & Center
Webinar Series on Adverse Childhood Experiences (ACEs) Yes
Congratulations to the First Two $500 Winners in the Go Paperless Sweepstakes Yes
Changes in Advance Notification and Prior Authorization Requirements No
Prior Authorization Required for Therapeutic Radiopharmaceuticals No
Pharmacy Update: Notice of Changes to Prior Authorization Requirements and Coverage Criteria for UnitedHealthcare Commercial and Oxford No
Clinical Practice Guidelines Updated on UHCprovider.com Informational
Network Bulletin: Article Topic Applies toThe Empire Plan?
The Empire Plan Network News - May 2019 5
More Fax Numbers for Medical Prior Authorization Will Retire No
Dental Clinical Policy & Coverage Guideline Updates No
Link Self-Service Updates and Enhancements Yes
UnitedHealthcare Commercial
Peer Comparison Reports to be Mailed in April No
UnitedHealth Premium® Updated Methodology and Version 12 Mailing No
Participating Provider Laboratory and Pathology Protocol No
UnitedHealthcare Medical Policy, Medical Benefit Drug Policy and Coverage Determination Guideline Updates See Specific Policy
NEW Yes
Electroencephalographic (EEG) Monitoring and Video Recording Medical Yes
Gamifant™ (Emapalumab-Lzsg) Drug Yes
Subcutaneous Implantable Hormone Pellets Drug No
Subcutaneous Implantable Naltrexone Pellets Drug Yes
UPDATED/REVISED Yes
Apheresis Medical Yes
17-Alpha-Hydroxyprogesterone Caproate (Makena™ and 17P) Drug Yes
Chromosome Microarray Testing (Non-Oncology Conditions) Medical Yes
Clinical Trials CDG No
Clotting Factors, Coagulant Blood Products & Other Hemostatics Drug Yes
Cognitive Rehabilitation Medical No
Collagen Crosslinks and Biochemical Markers of Bone Turnover Medical Yes
Electrical Stimulation for the Treatment of Pain and Muscle Rehabilitation Medical Yes
Habilitative Services and Outpatient Rehabilitation Therapy CDG No
Home Hemodialysis Medical Yes
Hospital Readmissions QOC No
Infertility Services CDG Yes
Light and Laser Therapy for Cutaneous Lesions and Pilonidal Disease Medical Yes
Magnetic Resonance Imaging (MRI) and Computed Tomography (CT) Scan — Site of Care URG No
Manipulation Under Anesthesia Medical Yes
Molecular Oncology Testing for Cancer Diagnosis, Prognosis, and Treatment Decisions Medical Yes
Negative Pressure Wound Therapy Medical Yes
Neurophysiologic Testing and Monitoring Medical Yes
Neuropsychological Testing Under the Medical Benefit Medical No
Network Bulletin: Article Topic Applies toThe Empire Plan?
6 The Empire Plan Network News - May 2019
Outpatient Cardiac Telemetry Medical Yes
Pharmacogenetic Testing Medical Yes
Provider Administered Drugs — Site of Care Review Guidelines URG No
Sodium Hyaluronate Medical Yes
Surgical and Ablative Procedures for Venous Insufficiency and Varicose Veins Medical Yes
Total Artificial Disc Replacement for the Spine Medical Yes
Transcatheter Heart Valve Procedures Medical Yes
Transcranial Magnetic Stimulation Medical Yes
White Blood Cell Colony Stimulating Factors Drug Yes
Whole Exome and Whole Genome Sequencing Medical Yes
UnitedHealthcare Reimbursement Policies
Revision to the Consultation Services Policy No
UnitedHealthcare Community Plan Reimbursement Policy No
UnitedHealthcare Community Plan ~This section does not apply to The Empire Plan~
UnitedHealthcare Medicare Advantage ~This section does not apply to The Empire Plan~
Doing Business Better
UnitedHealthcare Credentialing Plan 2019 – 2021 Summary of Changes Yes
UnitedHealthcare Affiliates ~This section does not apply to The Empire Plan~
APRIL 2019
Front & Center
Updates to Requirements for Specialty Medical Injectable Drugs for UnitedHealthcare Commercial, Community Plan and Medicare Advantage Members No
Changes in Advance Notification and Prior Authorization Requirements No
More Fax Numbers Used for Medical Prior Authorization Will Retire July 1, 2019 No
Dental Clinical Policy & Coverage Guideline Updates No
Congratulations to Our Go Paperless Sweepstakes Winners! Enter Today for Your Chance to Win $500 Yes
New Prior Authorization Requirement for In Patient Cerebral Seizure Video EEG Monitoring No
Prior Authorization Required for Therapeutic Radiopharmaceuticals No
Pharmacy Update: Notice of Changes to Prior Authorization Requirements and Coverage Criteria for UnitedHealthcare Commercial and Oxford No
UnitedHealthcare Commercial
UnitedHealthcare Genetic and Molecular Lab Testing Notification/Prior Authorization Requirement No
2019 UnitedHealthcare Outpatient Procedure Grouper Exhibit Update — Effective July 1, 2019 Yes
Network Bulletin: Article Topic Applies toThe Empire Plan?
The Empire Plan Network News - May 2019 7
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UnitedHealthcare Medical Policy, Medical Benefit Drug Policy and Coverage Determination Guideline Updates See Specific Policy
TAKE NOTE
Medical Benefit Drug Policy Template Update Yes
UPDATED/REVISED
Abnormal Uterine Bleeding and Uterine Fibroids <Medical> Yes
Attended Polysomnography for Evaluation of Sleep Disorders <Medical> No
Blepharoplasty, Blepharoptosis and Brow Ptosis Repair <CDG> Yes
Breast Imaging for Screening and Diagnosing Cancer <Medical> Yes
Breast Reduction Surgery <CDG> Yes
Buprenorphine (Probuphine® & Sublocade™) <Drug> Yes
Chelation Therapy for Non-Overload Conditions <Medical> Yes
Chemotherapy Observation or Inpatient Hospitalization <URG> No
Complement Inhibitors (Soliris® & Ultomiris™) <Drug> Yes
Continuous Glucose Monitoring and Insulin Delivery for Managing Diabetes <Medical> Yes
Cytological Examination of Breast Fluids for Cancer Screening <Medical> Yes
Elbow Replacement Surgery (Arthroplasty) <Medical> No
Electrical and Ultrasound Bone Growth Stimulators <Medical> Yes
Emergency Health Care Services and Urgent Care Center Services <CDG> No
Epidural Steroid and Facet Injections for Spinal Pain <Medical> Yes
Exondys 51® (Eteplirsen) <Drug> Yes
Extracorporeal Shock Wave Therapy (ESWT) <Medical> Yes
Glaucoma Surgical Treatments <Medical> Yes
Gonadotropin Releasing Hormone Analogs <Drug> Yes
Hip Resurfacing and Replacement Surgery (Arthroplasty) <Medical> No
Hospital Readmissions <QOC> No
Hysterectomy for Benign Conditions <Medical> No
Ilumya™ (Tildrakizumab-Asmn) <Drug> Yes
Immune Globulin (IVIG and SCIG) <Drug> Yes
Immune Globulin Site of Care Review Guidelines for Medical Necessity of Hospital Outpatient Facility Infusion <URG> No
Implanted Electrical Stimulator for Spinal Cord <Medical> Yes
Inpatient Pediatric Feeding Programs <URG> No
Knee Replacement Surgery (Arthroplasty), Total and Partial <Medical> No
Network Bulletin: Article Topic Applies toThe Empire Plan?
8 The Empire Plan Network News - May 2019
Obstructive Sleep Apnea Treatment <Medical> Yes
Office Based Program <URG> No
Orthognathic (Jaw) Surgery <CDG> Yes
Panniculectomy and Body Contouring Procedures <CDG> Yes
Platelet Derived Growth Factors for Treatment of Wounds <Medical> Yes
Pneumatic Compression Devices <Medical> Yes
Preventive Care Services <CDG> Yes
Propranolol Treatment for Infantile Hemangiomas: Inpatient Protocol <URG> No
Rhinoplasty and Other Nasal Surgeries <CDG> Yes
Shoulder Replacement Surgery (Arthroplasty) <Medical> No
Speech Language Pathology Services <CDG> No
Surgical Treatment for Spine Pain <Medical> Yes
Temporomandibular Joint Disorders <Medical> Yes
Vagus Nerve Stimulation <Medical> Yes
UnitedHealthcare Reimbursement Policies
Coordinated Commercial Reimbursement Policy Announcement See Specific Policy
Procedure to Modifier Policy, Professional Yes
Maximum Frequency per Day (MFD) Policy, Professional Yes
Consultation Services Policy, Professional No
Reimbursement Policy Name Change for UnitedHealthcare Medicare Advantage No
UnitedHealthcare Community Plan Reimbursement Policy No
UnitedHealthcare Community Plan ~This section does not apply to The Empire Plan~
UnitedHealthcare Medicare Advantage ~This section does not apply to The Empire Plan~
UnitedHealthcare Affiliates ~This section does not apply to The Empire Plan~
State News
New Prior Authorization Requirement for In Patient Cerebral Seizure Video EEG Monitoring No
Prior Authorization Required for Therapeutic Radiopharmaceuticals No
Neonatal Resource Services Clinical Guideline: Inhaled Nitric Oxide (iNO) No
Outpatient Injectable Drug Prior Authorization Requirements for UnitedHealthcare Community Plan Kansas No
UnitedHealthcare Genetic and Molecular Lab Testing Notification/Prior Authorization Requirement No
UnitedHealthcare Affiliates ~This section does not apply to The Empire Plan~
Network Bulletin: Article Topic Applies toThe Empire Plan?
The Empire Plan Network News - May 2019 9
Empire Plan Network AcupuncturistsAs noted in our February 2019 issue of Network News, The Empire Plan has expanded its participating provider network to include licensed acupuncturists. Visits to network acupuncture providers are subject to the applicable office visit copayment. To locate a network acupuncturist, visit the online provider directory at www.empireplanproviders.com or call 1-877-7-NYSHIP (1-877-769-7447) and press or say 1 for the Medical/Surgical Program.
Network acupuncture providers may not be available in all geographic regions; however, the network will continue to expand throughout 2019.
Does your practice include a licensed acupuncturist? Let us know by writing to Empire Plan Network Management at PO Box 2300, Kingston, NY 12402-2300, or reaching out to your Empire Plan Network contact.
Don’t Forget … We’re here for you! And, we’re listening. The Empire Plan Network News is here to keep you informed on all things related to The Empire Plan and your network participation. Have a topic that you’d like us to cover in Network News? Just let us know! Write to us at Empire Plan Network News, UnitedHealthcare, 505 Boices Ln, Kingston, NY 12401. Or, shoot us an email at [email protected]!
10 The Empire Plan Network News - May 2019
June 2019Medical Program Copayment Guide
Employee Group Drug List +
APSU Flexible Formulary $201 $201 $201 $201 $30
Council 82 Flexible Formulary $201 $201 $201 $201 $30
CSEA Advanced Flexible Formulary $251 $251 $301 $301 $50
District Council 37 Advanced Flexible Formulary $251 $251 $301 $301 $50
Management/Confidential Advanced Flexible Formulary $251 $251 $301 $301 $50
NYS Retirees Flexible Formulary $251 $251 $301 $301 $50
NYSCOPBA Advanced Flexible Formulary $251 $251 $301 $301 $50
Participating Agencies – The Empire Plan(primarily local governments)
Flexible Formulary $251 $251 $301 $301 $50
Participating Employers(primarily public authorities) Flexible Formulary $251 $251 $301 $301 $50
PBA – Supervisors Advanced Flexible Formulary $251 $251 $301 $301 $50
PBA – Troopers Advanced Flexible Formulary $251 $251 $301 $301 $50
PEF Flexible Formulary $201 $201 $201 $201 $30
PIA(NYS Police Investigators Unit) Flexible Formulary $201 $201 $201 $201 $30
Unified Court System – COBANC Flexible Formulary $201 $201 $201 $201 $30
Unified Court System – All Others Advanced Flexible Formulary $251 $251 $301 $301 $50
UUP (Including Lifeguards) Advanced Flexible Formulary $251 $251 $301 $301 $50
Participating Agencies –The Excelsior Plan(primarily local governments)
The Excelsior Plan Drug List $302 $302
($753) $302 $302
($753) $75
Student Employee Health Plan (SEHP) Flexible Formulary $102 $102 $10
There are NO COPAYMENTS due for: • Allergy Immunizations/Serum (except SEHP which has no coverage for allergy immunizations/serum)• Chemotherapy• Hemodialysis Prenatal Care• Radiation Therapy• Well Child Care• Services defined as Essential Preventive Services by the Patient Protection and Affordable Care Act (PPACA), also known as Federal Health Care Reform.
These services are summarized on the 2019 EMPIRE PLAN PREVENTIVE CARE COVERAGE CHART. Additional information regarding Preventive Care Services can be found at: UHCprovider.com • Policies and Protocols • Commercial Policies • Medical & Drug Policies and Coverage Determination Guidelines • Preventive Care Services
+ Medicare-primary enrollees and Medicare-primary dependents enrolled in Empire Plan Medicare Rx utilize a Part D drug list (Abridged Formulary) and Non-Part D drug list (Bonus Drug List). Enrollees and dependents who do not have Medicare as primary coverage utilize the drug lists noted in this column.
1 – Maximum of 2 copayments per service date. Combine Visit & Surgery or Radiology Service & Laboratory Service. 2 – Maximum of 1 copayment per service date.3 – Copayment for Diagnostic Radiology and Imaging Services subject to Prospective Procedure Review (MRI, MRA, CT, PET, Nuclear Medicine Tests).
Office Urgent Care Center
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The Empire Plan Network News - May 2019 11
Empire Plan Network ManagementUnitedHealthcarePO Box 2300Kingston, NY 12402-2300
ADDRESS SERVICE REQUESTED
The Empire Plan Network News is published and privately distributed by UnitedHealthcare Insurance Company ofNew York for informational use by the physicians and providers of The Empire Plan Network. The information contained herein does not supersede any pertinent state or federal regulations. Network News does not offer financialor medical advice. In the event of discrepancies, healthbenefit plan documents are controlling.
INSIDE THIS ISSUE:
• Empire Plan Medical Program Copaymentspage #1
• UHC Network Bulletin – February, March & April 2019 pages #2-9
• Empire Plan Network Acupuncturists page #10
• Don’t Forget page #10
• Medical Program Copayment Guide page #11
Send your Empire Plan claims and written inquiries regarding claims issues to:
Empire Plan ClaimsPO Box 1600Kingston, NY 12402-1600
Send written inquiries regarding Empire Plan Network participation issues and changes to your contractual identifiers, such as tax identification number(s) or practitioners joining/leaving your practice, to:
Empire Plan Network Management505 Boices LnKingston, NY 12401
Send changes to your practice demographic information, such as address(es), telephone number(s), etc., to:
• UHCprovider.com;
• Fax# (855) 773-3156; or
• The Empire Plan Network Management address above (only if you do not have internet or fax access).
If you are unsure regarding any aspect of The Empire Plan, please call 1-877-7NYSHIP (1-877-769-7447).
12 The Empire Plan Network News - May 2019